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Pills on WheelsBusiness Plan Proposed by:
Nazneen Bhimani
Brandi Cooper-Lewis
Pamela Mbonu
Bertram Ojiaku
Dominique Sangster
Walmart Presents:
Pills on WheelsBusiness Plan Proposed by:
Nazneen Bhimani
Brandi Cooper-Lewis
Pamela Mbonu
Bertram Ojiaku
Dominique Sangster
Walmart Presents:
Pills on WheelsBusiness Plan Proposed by:
Nazneen Bhimani
Brandi Cooper-Lewis
Pamela Mbonu
Bertram Ojiaku
Dominique Sangster
Walmart Presents:
Pills on WheelsBusiness Plan Proposed by:
Nazneen Bhimani
Brandi Cooper-Lewis
Pamela Mbonu
Bertram Ojiaku
Dominique Sangster
Walmart Presents:
Marketing Analysis and Strategy
Market DescriptionThe focus of Pills on Wheels is to decrease the gap between writing a
prescriptions and actual medication use
Services include:• Home deliveries• Immunizations• Diabetic screening and
monitoring• Blood pressure monitoring • Patient Education• MTM services• Consultations
Target Market• Population: Walmart customers in northeast district• Customers must be:
-Elderly (> 50 years of age)-Unable to drive-Disabled-On maintenance medication
Clientele base for Pills on WheelsTarget client influx:
Traditional Wal-Mart customers: 90%
Non-affiliates: 10%
Word of mouth promotions
Friends or neighbors
Advertisements on website
Marketing StrategyFlyers
Brochures
Signs dispersed
throughout store
Website
Pharmacy staff
Word of Mouth
Competitors As of right now Pills on Wheels have no competitors! First in this area to offer this health care service Other pharmacies do not offer the special delivery services that Pills on Wheels
has to offer Advantages of no competitors? Achieving almost the entirety of the market
share in this region
Entry and Potential GrowthPills on Wheels can promote growth and expand its program
to multiple Walmart's in other districts within the next three years by:
• Providing reputable services
• Insurance billings
• Diabetic supply purchases
• Increase disease state awareness
OPERATIONAL STRUCTURE & PROCESSES
Operational Structure
• Business Hours• Monday through Friday 9 am to 5 pm
• Team members and organization structure• One full-time pharmacist who will focus on program
• Pharmacist reports to pharmacy managers at each store and district manager
• Pharmacy technicians will fill and bill third party insurance companies prior to delivery
• Workflow will remain the same inside the pharmacy
Pharmacist Role In Pills on Wheels• Pharmacist will call each patient prior to delivery 24 hours in advance• Patient sets up delivery appointment via website and calling
pharmacy• Medications will be delivered the following business day• Supplies include:
• Latex gloves, bandages, blood pressure monitor, alcohol swabs, syringes, sharps
container, vaccines, etc.
• Ipad via Connexus computer system
• Safe and secure bag to carry prescriptions
Pharmacist role (cont.)
• Services provided:• Blood pressure monitoring
• Consultations
• MTM
• Patient education
• Monitor adherence and compliance
• Cholesterol monitoring
• Diabetes mellitus monitoring
• Delivery to qualified patients