PHRASES FOR THE HARMACY · 1 MEMBER’S CHOICE: THE REQUESTED SPANISH PHRASES FOR THE PHARMACY ACTIVITY DESCRIPTION Verification of identity, drug allergies and current medications

MEMBER’S CHOICE: THE REQUESTED SPANISH

PHRASES FOR THE PHARMACY STEPHANIE LANGSTON, MFLE

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MEMBER’S CHOICE: THE REQUESTED SPANISH PHRASES FOR THE

PHARMACY

ACTIVITY DESCRIPTION

Verification of identity, drug allergies and current

medications of all pharmacy patients is a must. When

the patient only speaks Spanish, this basic task becomes

much more complex. This course will teach you how to

confidently obtain that information and how to give

both basic instructions for use and specific directions

and warnings that were specifically requested by freeCE

members. You will be able to confirm that a patient

understands the prescription directions, counsel on

issues such as not sharing prescription medications,

obtaining prior authorization for refills, taking a

medication regularly even if symptoms are not present,

and warning of drug interactions. Whether you don't

know a single word in Spanish or have taken Spanish in

college, you will find this course to be beneficial.

TARGET AUDIENCE

The target audience for this activity is pharmacists,

pharmacy technicians, and nurses in hospital,

community, and retail pharmacy settings.

LEARNING OBJECTIVES

After completing this activity, the pharmacist and

nurse will be able to:

Identify how to greet a Spanish-speaking

patient and utilize phrases that aid in

comprehension

Interpret personal information such as name,

address, date of birth, drug allergies, current

medications (Rx, OTC and herbal remedies)

and insurance information

Express common directions for use in

Spanish and specific directions and warnings

requested by pharmacy professionals

Recognize how to confirm comprehension of

directions for use and instruct a patient in

Spanish on when to see a doctor

After completing this activity, the pharmacy

technician will be able to:

Identify how to greet a Spanish-speaking

patient

Learn common terms to refer a patient to

pharmacist or a doctor

ACCREDITATION

PHARMACY

PharmCon, Inc. is accredited by the

Accreditation Council for Pharmacy

Education as a provider of continuing

pharmacy education.

NURSING

PharmCon, Inc. is approved by the California Board of

Registered Nursing (Provider Number CEP 13649) and

the Florida Board of Nursing (Provider Number 50-

3515). Activities approved by the CA BRN and the FL

BN are accepted by most State Boards of Nursing.

CE hours provided by PharmCon, Inc. meet the ANCC criteria

for formally approved continuing education hours. The ACPE

is listed by the AANP as an acceptable, accredited continuing

education organization for applicants seeking renewal

through continuing education credit. For additional

information, please visit

http://www.nursecredentialing.org/RenewalRequirements.aspx

Universal Activity No.: 0798-0000-14-023-H04-P&T

Credits: 1 contact hour (0.1 CEU)

Release Date: October 14, 2014

Expiration Date: October 14, 2016

ACTIVITY TYPE

Knowledge-Based Home Study Webcast

FINANCIAL SUPPORT BY

Pharmaceutical Education Consultants, Inc.

http://www.nursecredentialing.org/RenewalRequirements.aspx

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ABOUT THE AUTHOR

Stephanie Langston teaches Spanish at Georgia

Perimeter College both face-to-face at the Newton

campus and online. She leads Spanish instructor

trainings at GPC and was the first GPC Spanish

Instructor to teach online. She also taught for the

Georgia Institute of Technology and Oxford College of

Emory University.

Stephanie is the President, Curriculum Director and

Lead Instructor of Hands on Spanish, Inc.

(www.handsonspanish.com). Her company's programs

include "Pharmacy Spanish" (approved for 12 hours of

ACPE credit), "Spanish for Nurses" (20 hours of ANCC

credit), "Spanish for the Courts," "WeBspanol" (an

online conversational tutorial) and "Uno, Dos, Tres" (a

Spanish program for children). The programs are

offered online at www.handsonspanish.com in multi-

media format.

She also led the development of 200 hours of Spanish

curriculum customized for the Immigration and

Customs Enforcements Agents of the Department of

Homeland Security. New agents must take and pass the

Spanish course in order to proceed with their training.

She has developed curriculum for the Institute for

Continuing Judicial Education, the Georgia Center at

the University of Georia, the College of Pharmacy at the

University of Georgia, the American Academy of

Orthotists and Prosthetists, and the Florida College of

Advanced Judicial studies, among other organizations.

She lives in Monroe, GA with her husband, Chris, her

son, Emery, and her daughter, Maya (both adopted

from Colombia). They are active in their church and are

avid travelers (42 countries and counting). She also

enjoys swimming, biking, singing, dancing, playing the

piano and playing tennis.

Stephanie Langston, MFLE

Owner, Hands on Spanish

FACULTY DISCLOSURE

It is the policy of PharmCon, Inc. to require the

disclosure of the existence of any significant financial

interest or any other relationship a faculty member or

a sponsor has with the manufacturer of any

commercial product(s) and/or service(s) discussed in

an educational activity. Stephanie Langston reports

no actual or potential conflict of interest in relation to

this activity.

Peer review of the material in this CE activity was

conducted to assess and resolve potential conflict of

interest. Reviewers unanimously found that the

activity is fair balanced and lacks commercial bias.

Please Note: PharmCon, Inc. does not view the existence of

relationships as an implication of bias or that the value of

the material is decreased. The content of the activity was

planned to be balanced and objective. Occasionally,

authors may express opinions that represent their own

viewpoint. Participants have an implied responsibility to use

the newly acquired information to enhance patient

outcomes and their own professional development. The

information presented in this activity is not meant to serve

as a guideline for patient or pharmacy management.

Conclusions drawn by participants should be derived from

objective analysis of scientific data presented from this

monograph and other unrelated sources.

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ACTIVITY TEST

1. Approximately what percentage of Spanish prescription labels have errors (according to the

study "Accuracy of Computer-Generated, Spanish-Language Medicine Labels")?

A. 10%

B. 25%

C. 50%

D. 90%

2. How many sounds does the Spanish vowel “a” make?

A. One

B. Two

C. Three

D. None; it is silent

3. How do you ask a Spanish-speaking patient for his or her date of birth?

A. ¿Cuánto pesa?

B. ¿Cuál es su dirección?

C. ¿Cuál es su fecha de nacimiento?

D. ¿Cuál es su nombre completo?

4. Which would you say if you needed a patient to speak more slowly?

A. ¿Comprende?

B. ¿Quiere hablar con el farmacéutico?

C. Favor de llamarnos si tenga preguntas.

D. Hable más despacio, por favor.

5. Which phrase is related to insurance?

A. ¿Tiene usted seguro médico?

B. ¿Puede leer estas instrucciones?

C. ¿Prefiere una etiqueta escrita en español?

D. Haga una cita con su doctor para pedirle más surtidos.

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6. Which phrase is related to refills?


B. ¿Puede leer estas instrucciones?



7. Which phrase is related to the prescription label?


B. ¿Cuándo va a ver a su doctor?



8. Which of the following refers to a quantity of medicine?

A. Aplique en las areas afectadas.

B. Almacene esta medicina en el refrigerador.

C. Tome dos cucharaditas.

D. Tome esta medicina cada cuatro horas.

9. Which of the following refers to the frequency that a patient should take the medication?





10. Which of the following refers to medication storage?





Please submit your final responses on freeCE.com. Thank you.

Documents

PHRASES FOR THE HARMACY · 1 MEMBER’S CHOICE: THE REQUESTED SPANISH PHRASES FOR THE PHARMACY ACTIVITY DESCRIPTION Verification of identity, drug allergies and current medications