Phillips 66 Verifone MNSP Setup Guide - HughesON...Hughes Phillips 66 Customer Service: 1-855-506-5290, Option 3 (Technical Support or Option 9 (POS Tech) usinesshuhescom Phiips 66

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Phillips 66 Verifone MNSP Setup Guide

Thank you for choosing Hughes as you Managed Network Services Provider (MNSP)! The Fortinet switch in the box is required for transitioning your location from the end of support Cybera Enhanced Zone Router (EZR), Verifone Commander or Ruby CI POS.

To complete the full cutover of your location, please contact your ASC certified POS Technician to schedule an appointment to migrate the existing POS infrastructure to the MNSP solution preparing your location for all the other Outdoor EMV requirements.

OVERVIEW

The purpose of this Hughes MNSP Setup Guide is to provide additional details to the location Owner/Manager, Hughes Technician, and the Verifone Technician.

If you have not scheduled your ASC visit, please schedule the ASC to complete the cabling from the existing EZR prior to or in conjunction with the POS software upgrade. The MNSP switch MUST be in place prior to the full EMV cutover.

PREPARING FOR THE INSTALLATION

STEP 1: Select an appropriate location for the Fortinet FS124E MNSP switch.

STEP 2: Verify the switch power cord is in the box.

STEP 3: For self-install purchases, scheduled your ASC. For new to Phillips 66 branded locations, schedule with a Hughes Professional install and continue.

NEW TO PHILLIPS 66 OR HUGHES – PROFESSIONAL INSTALLATION

STOP – Ensure that you have been provided and have reviewed the Hughes Phillips 66 (CP, PX) HR4700/HR4860, FS124E Installation Specification. This document defines the requirements and instructions for installing an HR4700/HR4860 with a Fortinet FortiSwitch 124E at Phillips 66 branded locations throughout the United States.

VERIFY – Verify the POS type on the Work Order (i.e., Gilbarco or Verifone) matches the POS installed at the site. If the POS type is not on the Work Order, contact the Hughes Phillips 66 Customer Support helpdesk to verify the correct switch configuration was applied.

VERIFONE INSTALLATION – HUGHES TECH

If the location is a Verifone Commander or Verifone Ruby CI, the Hughes Professional Installer process will install the equipment provided by Hughes and configuring the LAN1 IP.

STEP 1: Follow the Installation Guide to provision and install the HR4700/HR4860 and FS124E.

STEP 2: Contact the Phillips 66 HD to obtain the LAN1 IP scheme.

STEP 3: Complete primary transport and failover transport testing per Install Guide.

STEP 4: Contact Phillips 66 Help Desk for sign-off.

STEP 5: Remind the location POC to schedule switch cutover.

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Phillips 66 MNSP Setup Guide

VERIFONE INSTALLATION – ASC TECH


STEP 1: Validate the LinkSafe 2.0 site configuration.

a) Secure PumpPay CRIND with MNSP location and Gilbarco Veeder-Root Dispensers

b) Wayne iX Pay with MNSP (Wayne Dispensers)

STEP 2: Trace all the cabling connected to the EZR to their origination point to identify the POS, PinPads, Media, Commander NIC A and NIC N, etc.

STEP 3: Contact the Phillips 66 Helpdesk to obtain the LAN1 IP scheme to update the Commander NIC A (Payment NIC). Refer to the Commander Configuration Section below.

STEP 4: Following the MNSP Switch Guide move the cabling from the Cybera Zone Router (EZR) to the HR4700/HR4860 and FS124E based on the identified configuration from Step 1.

STEP 5: Coordinate the time to take the site off-line with the location POC prior to shutting the site down.

STEP 6: Move all the cabling to the defined ports on the HR4700/HR4860 and FS124E MNSP switch.

NOTE: HR = Ports defined on the Hughes labeled HR4700 or HR4860. FS = Ports on the Fortinet switch.

STEP 7: Follow all steps defined in the Install Guide for verification and sign-off.

EXISTING HUGHES PHILLIPS 66 LOCATION (LS UPGRADE) – PROFESSIONAL INSTALLATION

STOP – Ensure that you have been provided and have reviewed the Hughes Phillips 66 (CP, PX) HR4700/HR4860, FS124E Installation Specification. This document defines the requirements and instructions for installing an HR4700/HR4860 with a Fortinet FortiSwitch 124E at Phillips 66 branded locations throughout the United States.

VERIFY – Verify the POS type on the Work Order (i.e., Gilbarco or Verifone) matches the POS installed at the site. If the POS type is not on the Work Order, contact the Hughes Phillips 66 Customer Support helpdesk to verify the correct switch configuration was applied.

VERIFONE INSTALLATION – HUGHES TECH


STEP 1: Following the Installation Guide to provision and install the HR4700/HR4860 and FSW 124E.

STEP 2: Complete primary transport and failover transport testing per Install Guide.

STEP 3: Contact Phillips 66 Helpdesk to provide LAN1 IP scheme and obtain sign-off.

STEP 4: Remind the location POC to schedule switch cutover.

VERIFONE INSTALLATION – ASC TECH




STEP 2: Trace all the cabling connected to the EZR to their origination point to identify the POS, PinPads, Media, Commander NIC N, etc.

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STEP 3: Following the MNSP Switch Guide, move the cabling from the Cybera Zone Router (EZR) to the HR4700/HR4860 and FS124E based on the identified configuration from Step 1.

STEP 4: Coordinate the time to take the site offline with the location POC prior to shutting the site down.



STEP 6: Follow all steps defined in the Install Guide for verification and sign-off.

EXISTING HUGHES LOCATION WITH MNSP SELF-INSTALL

VERIFONE INSTALLATION

If the location is a Verifone Commander or Verifone Ruby CI, your ASC will move the cabling from the Enhanced Zone Router (EZR) to the FS124E switch (i.e., MNSP).

STEP 1: Ensure as the ASC Tech that you have the most current Verifone provided MNSP and outdoor EMV IP and policies.




STEP 3: Trace all the cabling connected to the EZR to their origination point to identify the POS, PinPads, Media, Commander NIC N, etc.

STEP 4: Coordinate the time to take the site offline with the location POC prior to shutting the site down.



VERIFONE COMMANDER CONFIGURATION

This section provides suggestions on how the change the Commander Payment NIC IP configuration.

ONSITE POC WITH COMMANDER ACCESS

If the onsite POC (Site Owner or Manager) is familiar with the Commander configuration process, the below steps could be performed by the POC prior to the MNSP switch cutover. The steps below will take the Commander done during the cutover time impacting Dispenser operation as well as processing payment (both cash and credit)

STEP 1: Log in to the Commander and navigate to the Device Controller to the “Device Specific IP Configuration”

STEP 2: From within the “Device Specific IP Configuration” change the “Configure By DHCP” flag to FALSE for the Isolated Payment NIC and Verifone Zone as well as entering the static IP address for the “IP Address for both.

STEP 3: Reboot the Commander (this process will take approximately 15 minutes).

STEP 4: Proceed with the install process.

ONSITE POC NOT FAMILIAR WITH COMMANDER CONFIGURATION

Contact the sites Verifone support Tech for remote configuration.

Hughes Unified Broadband Customer Service 1-866-350-8786

Hughes Phillips 66 Customer Service: 1-855-506-5290, Option 3 (Technical Support or Option 9 (POS Tech)

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G/V Dispenser

VLAN 20Ports 9-10

Media Servers

VLAN 40Port 21

Verifone Zone

VLAN 10Ports 1-8

Wayne Dispenser

VLAN 30Ports 13-14

FS124E Switch

HR4700/HR4860

VERIFONE

TrunkPort 23: BackupPort 24: Trunk

NIC A

HR LAN VLAN ID Purpose IP address DHCP NAT Port assignment

LAN6 10 Verifone Wired Zone 192.168.31.0/24 NO YES FS port 1-8

LAN8 20 Gilbarco/Verifone Dispensers 10.5.55.0/24 NO YES FS port 9-10

LAN9 30 Wayne Dispensers 172.29.1.0/24 NO YES FS port 13-14

LAN10 40 Media servers 10.5.60.0/24 NO YES FS port 21

VerifoneCommander

(Client)

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VERIFONE


LAN1 --- POS Credit/Debit 10.x.x.x/24 NO NO HR port 1

LAN2 --- Loyalty LAN 172.x.x.x/28 NO NO HR port 2

LAN3 --- Backoffice LAN 172.x.x.x/28 NO NO HR port 3

LAN4 --- MISC LAN 172.x.x.x/27 NO NO HR port 4

LAN5 --- OPEN INTERNET 192.168.2.1/24 NO NO HR port 5


LAN7 --- Verifone EZR 172.x.x.x/30 YES NO HR port 7




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VERIFONE












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VERIFONE













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For additional information, please call 1-888-440-7126 or visit business.hughes.com.

Hughes Unified Broadband Customer Service 1-866-350-8786 Hughes Phillips 66 Customer Service: 1-855-506-5290, Option 3 (Technical Support) or Option 9 (POS Tech)

About Hughes

Hughes Network Systems, LLC (HUGHES) is the global leader in broadband satellite technology and services for home and office. Its flagship high-speed satellite Internet service is HughesNet®, the world’s largest satellite network with over 1.4 million residential and business customers across the Americas. For large enterprises and governments, the company’s HughesON™ managed network services provide complete connectivity solutions employing an optimized mix of satellite and terrestrial technologies. The JUPITER™ System is the world’s most widely deployed High-Throughput Satellite (HTS) platform, operating on more than 40 satellites by leading service providers, delivering a wide range of broadband enterprise, mobility and cellular backhaul applications. To date, Hughes has shipped over 7 million terminals to customers in over 100 countries, representing approximately 50 percent market share, and its technology is powering broadband services to aircraft around the world.

Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes operates sales and support offices worldwide, and is a wholly owned subsidiary of EchoStar® Corporation (NASDAQ: SATS), a premier global provider of satellite operations. For additional information about Hughes, please visit www.hughes.com and follow @Hughes_Corp on Twitter.

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Phillips 66 Verifone MNSP Setup Guide - HughesON...Hughes Phillips 66 Customer Service: 1-855-506-5290, Option 3 (Technical Support or Option 9 (POS Tech) usinesshuhescom Phiips 66