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120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE THEORY: There is NO Blame! We tend to blame outside circumstances for our problems. ‘Someone else’ – the competitors, the press, the changing mood of the marketplace, the government – did it to us. Systems thinking shows us that there is no outside; that you and the cause of your problems are part of a single system. The cure lies in your relationship with your ‘enemy’ (Senge,1990)

Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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Page 1: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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Peter Senge�Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation

SENGE THEORY: There is NO Blame!�

We tend to blame outside circumstances for our problems. ‘Someone else’ – the competitors, the press, the changing mood of the marketplace, the government – did it to us. Systems thinking shows us that there is no outside; that you and the cause of your problems are part of a single system. The cure lies in your relationship with your ‘enemy’

(Senge,1990)

Page 2: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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…Who is Peter?

idealistic pragmatist

spiritual

management academic

management consultant

change advocate

socially aware

MANAGEMENT GURU

What is he known for?�

Page 3: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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How did he get there?�

| 1947

LOS ANGELES

| 1970

STANFORD "Graduate "

Engineering

| 1972 MIT"

MA Graduate"Social System"

Modeling

| 1978 MIT"

PHD Graduate"Economic "Modeling "

Comparison

Mid 1970s"Leadership & Mastery Seminar

With Robert Fritz (composer, researcher) & Charlie Keifer (management consultant)

Mid 1980s Innovation Associates

Same Partners Director, Systems Thinking"& Organizational Learning"

MIT

Who are his influences?�

David Bohm Bohm Dialogue

Jay Forrester Founder System Dynamics, Contributor to idea of "Supply Chain Management

Chris Agyris Concept of Organizational Learning

W. Edwards Deming Founder Total Quality Management

Page 4: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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What is his more recent work?�

Senior Lecturer Sloan School of Management, MIT Author The Fifth Discipline (1990) In collaboration.: The Fifth Discipline – Fieldbook (1994) Dance of Change (1999) Schools that Learn (2000) Presence (2005)

Society for Organizational Learning (SoL) Intl Organization for academics, consultants and leaders

Innovation Associates

So… what are his ideas all about?�

Learning Organizations

…organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning to see the whole together.

Page 5: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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“…people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together” (Senge 1990, p. 3).

Personal Mastery Mental Models Shared Vision Team Learning System Thinking

The FIVE Disciplines�

Page 6: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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Systems Thinking Promoter

Excerpts from The Five Disciplines�

Faster IS Slower

Page 7: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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You can have your cake and eat it too but not at once

Cause and effect are not closely related in time and space

Page 8: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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Dividing an elephant in half does not produce two small elephants

Today’s problems come from yesterdays solutions

Page 9: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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The harder you push, the harder the system pushes back…

Compensating Feedback �

Behaviour grows better before it grows worse

Page 10: Peter Senge - University of Torontosme/DGC2003H/summer2012/Jennie-PeterSeng… · 120831 1 Peter Senge Presented by Jennie Phillips DGC 2003 | Systems Thinking Presentation SENGE

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The cure can be worse than the disease

Shifting the burden to the intervenor�

“Business and human endeavors are systems…we tend to focus on

snapshots of isolated parts of the system. And wonder why our

deepest problems never get solved.” ― Peter Senge

THANK YOU!�

CONCLUSION �