Personnel Administration

Multiple Choice Multiple Answer

Question

Information Technology helps the business in :-

Correct Answer

Outsourcing , Restructuring , Reengineering

Your Answer

Outsourcing , Restructuring , Reengineering

Multiple Choice Single Answer

Question

Promotion is an advancement of a employee to a better job in terms of :-

Correct Answer

Higher responsibility

Your Answer

Higher responsibility


Question

Objective of Personnel Administration is:-

Correct Answer

Ensure compliance with law

Your Answer


Select The Blank

Question

________ can be utilized for employees promotion & progress from one stage to another stage.

Correct Answer

Job analysis data

Your Answer

Job analysis data


Question

Job descriptions & job specifications provide information for advertisement for:-

Correct Answer

The position

Your Answer

Recruitment

True/False

Question

Case method is one of the training type.

Correct Answer

True

Your Answer

True


Question

The following are the benefits provided under ESI Act :-

Correct Answer

Sickness benefit , Funeral benefit , Medical benefit

Your Answer

Sickness benefit , Funeral benefit , Medical benefit

Select The Blank

Question

Only________ jobs are needed to take up for job analysis study.

Correct Answer

Critical

Your Answer

Managerial grade’s

Select The Blank

Question

The Works Committee are set up under the ________.

Correct Answer

Industrial Dispute Act

Your Answer

Workmen Compensation Act

Select The Blank

Question

Personnel Administration is concerned with managing people at________.

Correct Answer

Work

Your Answer

Work


Question

Works Committee normally deal with :-

Correct Answer

Ventilation , Lighting , Sanitation

Your Answer

Ventilation , Lighting , Sanitation

True/False

Question

Eligibility for gratuity is minimum 10 years of service.

Correct Answer

False

Your Answer

False

True/False

Question

Integrating the human resources function with business is not a goal of Personnel Department

Correct Answer

False

Your Answer

False

Select The Blank

Question

________ is a first stapes of training procedure.

Correct Answer

Identify training requests.

Your Answer

Identify training requests.


Question

As per the Edward Flippo Personnel Administration is :-

Correct Answer

Maintenance of Human Resource , Integration of Human Resource , Development of Human

Resource

Your Answer

Maintenance of Human Resource , Integration of Human Resource , Development of Human

Resource

Match The Following

Question

Correct Answer

Your Answer

Objective of industry

Profit

Profit

Maintenance of work force

Labour Welfare Activity

Dignity of labour

Principles of Personnel Administration

Dignity of labour

Labour Welfare Activity

Personnel Manager has to have support

Top Management

Top Management


Question

Challenge in front of personnel department is of :-

Correct Answer

Recruit & retain qualified persons

Your Answer

Recruit & retain qualified persons


Question

Methods of forecasting demand for human resources are :-

Correct Answer

Expert estimates , Trend projection , Unit level demand forecasting

Your Answer


Select The Blank

Question

Career planning is viable way to meet the organization’s ________.

Correct Answer

Internal staffing requirements

Your Answer

Internal staffing requirements


Question

Job descriptions may be used to set up :-

Correct Answer

Goals , Targets , Standards of performance

Your Answer

Goals , Targets , Standards of performance

Select The Blank

Question

________ means limitation of organized action.

Correct Answer

Directing

Your Answer

Directing

True/False

Question

Information Technology enables organisationwide access to educational & training material.

Correct Answer

False

Your Answer

True


Question

What is quality circles?

Correct Answer

Small group of people who solve the problem.

Your Answer

A group of people who maintain quality of product.


Question

Direct compensation includes :-

Correct Answer

Wages

Your Answer

Wages


Question

What are the objectives of induction?

Correct Answer

Reduce anxiety , Reduce turnover , Save time

Your Answer

Reduce anxiety , Reduce turnover , Save time


Question

Personnel Administration is connected with :-

Correct Answer

Employee

Your Answer

Employee

True/False

Question

The advertisement does not necessarily create a positive image of the company.

Correct Answer

False

Your Answer

True

Select The Blank

Question

Article 43 ‘A’ was inserted in the constitution under the ________.

Correct Answer

Directive Principles of State Policy

Your Answer

Directive Principles of State Policy


Question

What is Job analysis?

Correct Answer

Systematic process of collecting information about job.

Your Answer

Systematic process of collecting information about job.

Select The Blank

Question

Resignation used sparingly, results in ________.

Correct Answer

Promotion

Your Answer

Promotion


Question

Oral reprimand is sufficient to achieve :-

Correct Answer

Desired results

Your Answer

Desired achievement

True/False

Question

It is Management prerogative to accept the suggestions of workers.

Correct Answer

True

Your Answer

True


Question

Which of the following increases responsibility of employee?

Correct Answer

Job Enrichment

Your Answer

Job enlargement


Question

The purpose of the Industrial Employment Act is to standardize :-

Correct Answer

Working conditions

Your Answer

Working conditions

True/False

Question

Consultative participation involves a higher degree of sharing views.

Correct Answer

True

Your Answer

True


Question

The objective of P.F. Act is to make available the benefits of :-

Correct Answer

Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund

Your Answer

Statutory schemes of PF , Deposit linked insurance fund , Safety of employment

Select The Blank

Question

Employees expect their supervisors to play an active role in their ________.

Correct Answer

Career development

Your Answer

Career development

Match The Following

Question

Correct Answer

Your Answer

BIR Act

Prevention of strikes & lockouts

Regarding employment

Standing orders

Rules of conduct

Prevention of strikes & lockouts

Industrial dispute

Regarding employment

Regarding working conditions

Accumulation of leave

30 days

30 days


Question

Process of selection includes :-

Correct Answer

Preliminary screening , Interviews , Employment tests

Your Answer

Preliminary screening , Interviews , Employment tests

True/False

Question

Manual need not be revised periodically.

Correct Answer

False

Your Answer

True


Question

In up gradation the job is upgraded in the organizational hierarchy, and the result of which the

employee gets :-

Correct Answer

More salary , Higher authority , Responsibility

Your Answer


Select The Blank

Question

Due to Information Technology salary administration becomes ________.

Correct Answer

Easier

Your Answer

Accurate


Question

Human recourse planning becomes easier because skills available in the organization are :-

Correct Answer

Documented

Your Answer

Recorded


Question

Following are the purposes of promotion :-

Correct Answer

To promote employee’s self development by reducing labour turnover , To built loyalty & to boost

morale , To reward loyal employees

Your Answer

To promote employee’s self development by reducing labour turnover , To built loyalty & to boost

morale , To reward loyal employees


Question

Organization can cope up with change with :

Correct Answer

Quality improvement program

Your Answer

Quality improvement program

True/False

Question

The MBO approach involves establishing performance goals jointly by Superior & subordinates.

Correct Answer

True

Your Answer

True

True/False

Question

To remain competitive, organization needs to build positive employee relation.

Correct Answer

False

Your Answer

True

Multiple

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rocess of sele

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e Answer

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e Answer

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ob description

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actories Act a

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he main objec

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tiple Answer

articipative fo

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nts

nts

Correct Answer Works Committees , Joint Management Councils , Joint Councils

Your Answer Works Committees , Joint Management Councils , Joint Councils

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Question Audit of employee satisfaction contains

Correct Answer Employee need

Your Answer Employee need


Question Qualities of personnel Manager is :‐

Correct Answer Support to top management

Your Answer Support to top management


Question Special features of the BIR Act are :‐

Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal

Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal ,

Working conditions

Select The Blank

Question Problem solving approach method identifies problems which may be interfering with________.

Correct Answer Employee performance

Your Answer Employee performance


Question Process of selection includes :‐

Correct Answer Preliminary screening , Interviews , Employment tests

Your Answer Preliminary screening , Interviews , Employment tests


Question The campus recruitment process is generally repeated :‐

Correct Answer Every year

Your Answer Every year

True/False

Question An exit interview provides last opportunity to discover the nature of dissatisfaction.

Correct Answer True

Your Answer True


Question What is the critical function of personnel administration?

Correct Answer Employee relations

Your Answer Employee relations

Select The Blank

Question Transfer is viewed as a change in assignment in which the employee moves from ________.

Correct Answer One job to another

Your Answer One job to another


Question Following are measures of effectiveness of personnel function.

Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral

Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral

Select The Blank

Question Article 43 'A' was inserted in the constitution under the ________.

Correct Answer Directive Principles of State Policy

Your Answer Fundamental Rights

True/False

Question Personnel department has to design the organizational structure which should be in tune with the

Organization's strategies.

Correct Answer True

Your Answer True


Question What are the stapes in job analysis?

Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions

Your Answer Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions

Match The Following

Question Correct Answer Your Answer

Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for

recognition

Advancement stage Age of 30‐45 Age of 30‐45

Job performance Career progression Career progression

Retirement phase Completes one career & moves on to another Completes one career & moves on to another

True/False

Question Consultative participation involves a higher degree of sharing views.

Correct Answer False

Your Answer True


Question Under BIR Act an Appellate court hears appeals against the orders of :‐

Correct Answer The Registrar of Union , Labour Commissioner , Wage boards

Your Answer The Registrar of Union , Labour Commissioner , Wage boards

Select The Blank

Question Information Technology reverses the effect of ________.

Correct Answer Bureaucracy

Your Answer Bureaucracy

True/False

Question Induction is part of training.

Correct Answer True

Your Answer True

Select The Blank

Question The objective of ID Act is higher productivity which contributes to the ________.

Correct Answer Country's prosperity

Your Answer Country's prosperity


Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following

:‐

Correct Answer Lack of abilities , Training , Motivation

Your Answer Lack of abilities , Training , Motivation , Suggestion

True/False

Question Manual need not be revised periodically.


Your Answer True


Question Who is appointed by Govt. to solve labour dispute?

Correct Answer Labour Commissioner

Your Answer Labour welfare officer

Match The Following


Procedure of training Identify training needs Identify training needs

Induction Reduces Turnover Organization

Training Exposed to new idea Job analysis

Type of training Job rotation Job rotation


Question The policy serves as a :‐

Correct Answer Guide

Your Answer Rule


Question The workers interest lies in improving their:‐

Correct Answer Earnings

Your Answer Living standard


Question The Contract Labour act provides for :‐

Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare

Your Answer Abolition of contract labour

Select The Blank

Question Job enrichment is ________ loading of the job.

Correct Answer Vertical

Your Answer Minimum

Select The Blank

Question Management prefer merit as the basis of ________.

Correct Answer Promotion

Your Answer Promotion

Select The Blank

Question Discipline is a process to correct & mould employees for ________.

Correct Answer Better performance

Your Answer Better performance

True/False

Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level.


Your Answer True


Question The objective of ID Act is to :‐

Correct Answer Improve service conditions

Your Answer Improve service conditions


Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the

employee gets :‐

Correct Answer More salary , Higher authority , Responsibility

Your Answer More salary , Higher authority , Responsibility


Question Decision of Works Committee are :‐

Correct Answer Recommendatory

Your Answer Mandatory


Question Job descriptions may be used to set up :‐

Correct Answer Goals , Targets , Standards of performance

Your Answer Goals , Targets , Standards of performance


Question A prior arrangement for the distribution of the gains of the higher production & participation, is a

necessary condition for :‐

Correct Answer Success

Your Answer Success

Select The Blank

Question The composition of Works Committee is consisting of equal numbers from ________.

Correct Answer Employer & employees

Your Answer Employer & employees

True/False

Question Gratuity is paid at the rate of 18 day's wages for every completed year of service.


Your Answer False

True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in

the perview of Workers Participation Schemes.


Your Answer False

True/False

Question Before any behavior has taken place the consequences of undesirable behavior are communicated

to the employee.

Correct Answer True

Your Answer True


Question Personnel Management helps in :‐

Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to

achieve excellence in work.

Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to


True/False

Question Standing orders means the rules of conduct for workmen employed in industrial establishments.


Your Answer True

Select The Blank

Question Personnel Administration is concerned with managing people at________.

Correct Answer Work

Your Answer Work


Question Personnel man must be a person who must have the following:‐

Correct Answer Sensibility , Conceptual Skill , Human relation skill

Your Answer Marketing Skill , Conceptual Skill , Human relation skill


Question Grievance & complaints can be reduced through

Correct Answer Communication

Your Answer Communication


Question A policy is a rule of predetermined :‐

Correct Answer Course of action

Your Answer Course of action


Question Following actions are initiated by HR department in Performance Appraisal System :‐

Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms &

instruments for employees appraisal periodically

Your Answer Devising appropriate appraisal system , To device norms & instruments for employees

appraisal periodically , To negotiate with workers & trade unions

Select The Blank

Question Trade union prefer ________ as a sole basis of promotion.

Correct Answer Seniority

Your Answer Seniority



Question

In majority of the companies increments are linked with :‐

Correct Answer

Performance

Your Answer

Performance


Question Shortage

of highly skilled manpower with short period but non recurring in nature can be solved through :‐

Correct Answer

Consultants

Your Answer

Consultants


Question

Promotion policies are as follows :‐

Correct Answer

It should be consistent & should be applied uniformly to all employees , It should be fair & impartial ,

Favoritism should not be taken as a basis of promotion

Your Answer

It should be consistent & should be applied uniformly to all employees , It should be fair & impartial ,

Favoritism should not be taken as a basis of promotion

True/False

Question

The ten years of a career are termed as the Establishment stage.

Correct Answer

False

Your Answer

False


Question

Aims of Personnel Administration is :‐

Correct Answer Getting

cooperation of people

Your Answer Getting



Question Following

are measures of effectiveness of personnel function.

Correct Answer

Relatedness of pay to performance , Reduced grievances , Improved moral

Your Answer


Select The Blank

Question

Advertisement is an ________ of seeking recruits.

Correct Answer Effective

way

Your Answer Preferred

choice

Match The Following

Question Correct

Answer

Your Answer


Profit Profit

Maintenance of work force Labour

Welfare Activity Labour

Welfare Activity

Principles of Personnel Administration Dignity of

labour Dignity of

labour


Top Management

Top Management

Select The Blank

Question Transfer

is viewed as a change in assignment in which the employee moves from ________.

Correct Answer

One job to another

Your Answer

One job to another

True/False

Question Problem

solving approach should be used where criticisms are specific & focused on the person.

Correct Answer

False

Your Answer

True

Select The Blank

Question

An effective organization must meet both company's objectives & employee ________.

Correct Answer Needs

Your Answer Needs


Question

The compensation survey data is collected through :‐

Correct Answer

Questionnaire

Your Answer

Questionnaire

Select The Blank

Question

The year ________ was witnessed as the year of industrial unrest.

Correct Answer

1920

Your Answer

1920


Question

Personnel Administration is connected with :‐

Correct Answer

Employee

Your Answer

Employee


Question Following

are the purposes of promotion :‐

Correct Answer

To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To

reward loyal employees

Your Answer

To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To

reward loyal employees


Question

Job enrichment increases :‐

Correct Answer

Responsibility , Autonomy , Control

Your Answer Control ,

Responsibility , Autonomy


Question Personal

department must have the knowledge of:‐

Correct Answer

Employee's attitudes & work preferences

Your Answer


True/False

Question

Personnel department has to design the organizational structure which should be in tune with the

Organization's strategies.

Correct Answer

True

Your Answer

True

True/False

Question

Job analysis is a systematic process of collecting information about a job.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ is a function of Personnel department

Correct Answer Training

Your Answer Training

True/False

Question

The recruitment agency is paid certain % of the incumbents' salary as professional charges.

Correct Answer

False

Your Answer

True


Question

Who is appointed by Govt. to solve labour dispute?

Correct Answer Labour

Commissioner

Your Answer Labour

Commissioner

Select The Blank

Question

Each person has a unique ________.

Correct Answer

Personality

Your Answer Ability


Question Objective

of Personnel Administration is:‐

Correct Answer Ensure

compliance with law

Your Answer Ensure

compliance with law

Select The Blank

Question

________ can reduces anxiety in the new employee.

Correct Answer Induction

Your Answer Induction


Question

The Personnel Department along with the support of Line Managers shall be responsible for :‐


& development


& development

True/False

Question There are

external & internal influences on the organization.

Correct Answer

True

Your Answer

True

True/False

Question

Assessment centers is one method to understand promotable employees in the organization.

Correct Answer

True

Your Answer

True


Question


Correct Answer Quality

improvement program

Your Answer Quality

improvement program


Question

Role of Personnel Administrator consists of :‐

Correct Answer

Fire fighting Role , Counselor's Role , Legal Role

Your Answer

Counselor's Role , Legal Role , Communication Role


Question

Aims of the Works Committee are:‐

Correct Answer

To promote good relations , To comment on matters of common interest , To endeavor to compose any

differences

Your Answer

To promote good relations , To comment on matters of common interest , To endeavor to compose any

differences


Question

Fair practices in selecting the right man for right job provide opportunities for career growth based on :‐

Correct Answer

Merit

Your Answer

Performance


Question

Personnel Management helps in :‐

Correct Answer

Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve

excellence in work.

Your Answer


excellence in work.


Job descriptions may be used to set up :‐

Correct Answer Goals ,

Targets , Standards of performance

Your Answer Goals ,



Question

Audit of employee satisfaction contains

Correct Answer

Employee need

Your Answer

Employee need

Select The Blank

Question

The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation

of ________.

Correct Answer

Unorganized labour

Your Answer

Unorganized labour


Question

The supervisor ranks all the persons in his department from the best to the worst using a specified overall :‐

Correct Answer Criterion

Your Answer

Supervision


Question Through

web pages, prospective applicants can obtain information about :‐

Correct Answer

Application procedure

Your Answer


Select The Blank

Question

Level of expertise of employee can be determined through ________.

Correct Answer

Competency Mapping

Your Answer

Competency Mapping

True/False

Question

It is difficult to measure service & judge the seniority.

Correct Answer

False

Your Answer

True

Select The Blank

Question

Job evaluation is the process by which relative worth of ________ in the organization is determined for the

purpose of salary computation.

Correct Answer Various

jobs

Your Answer Various

jobs


Question Design of

compensation programmes is significant in :‐

Correct Answer

Personnel management

Your Answer


True/False

Question


Correct Answer

False

Your Answer

True


Question


Correct Answer Reduce

anxiety , Reduce turnover , Save time

Your Answer Reduce

anxiety , Save time


Question Under

BIR Act an Appellate court hears appeals against the orders of :‐

Correct Answer

The Registrar of Union , Labour Commissioner , Wage boards

Your Answer


Match The Following

Question Correct

Answer

Your Answer

Procedure of training Identify

training needs Identify

training needs

Induction Reduces

Turnover Reduces

Turnover

Training Exposed

to new idea Exposed

to new idea

Type of training

Job rotation

Job rotation

Multiple

Questio

BIR Act la

Correct

Col

Your An

Col

Multiple

Questio

Through

Correct

Stored , A

Your An

Stored , A

Multiple

Questio

In up gra

:‐

Correct

More sal

Your An

More sal

e Choice Multi

on

ays special em

Answer

llective barga

nswer

llective barga

e Choice Mult

on

human resou

Answer

Acquired , Ana

nswer

Acquired , Ana

e Choice Mult

on

dation the job

Answer

ary , Higher a

nswer

ary , Higher a

iple Answer

mphasis on :‐

ining , Preven

ining , Preven

tiple Answer

urce informati

alyzed

alyzed

tiple Answer

b is upgraded

uthority , Res

uthority , Res

tion of strikes

tion of strikes

on system dat

in the organiz

ponsibility

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s , Prevention

s , Prevention

ta is :‐

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of lockouts

archy, and the result of whicch the employ

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True/Fa

Questio

There is o

Correct

False

Your An

False

True/Fa

Questio

Case met

Correct

True

Your An

True

Multiple

Questio

Personne

Correct

Employe

Your An

Employe

Multiple

Questio

lse

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only one theo

Answer

nswer

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Answer

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Answer

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The work

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Earnings

Your An

Living sta

Multiple

Questio

Which is

Correct

Govt. Ru

Your An

Govt. Ru

Select Th

Questio

The Wor

Correct

Industria

Your An

Factory A

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Questio

Under BI

Correct

kers interest l

Answer

nswer

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e Choice Singl

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external influ

Answer

les & Regulati

nswer

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l Dispute Act

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_____.

against the orders of :‐

The Regis

Your An

The Regis

True/Fa

Questio

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True

Your An

True

Select Th

Questio

________

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Your An

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Questio

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Answer

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Answer

g

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Your An

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Questio

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Your An

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c condition , O

e Answer

s not receive a

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Multiple

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nswer

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Your An

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True/Fa

Questio

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False

Your An

False

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Questio

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Questio

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Your Ans

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nswer

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ting Role , Cou

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k

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tiple Answer

ministrator con

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unselor's Role

?

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nowledge

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False

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Multiple

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Match The Following


Shop Council 500 or more workers 500 or more workers

Works Committee I.D.Act I.D.Act

Participation Parting with power Parting with power

WPM Promotion of Industrial Democracy Promotion of Industrial Democracy

Select The Blank

Question The main objective of the Payment of Wages Act is to ________ in payment of wages.

Correct Answer Avoid unnecessary delay

Your Answer Avoid unnecessary delay


Question The disciplinary action is not directed towards a person, it is meant to eliminate:‐

Correct Answer Undesirable behavior

Your Answer Indiscipline


Question Through human resource information system data is :‐

Correct Answer Acquired , Analyzed , Stored

Your Answer Acquired , Analyzed , Stored


Question Which is internal influence in the organization?

Correct Answer Goals & Objective

Your Answer Goals & Objective


Question Which are the external influences?

Correct Answer Technology , Economic condition , Unions

Your Answer Economic condition , Unions


Question The purpose of the Industrial Employment Act is to standardize :‐

Correct Answer Working conditions

Your Answer Working conditions

True/False

Question Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair

labour practices.


Your Answer True


Question What is necessary to maintain harmonious employee relation?

Correct Answer Constant dialogue

Your Answer Constant dialogue

True/False

Question Employment agencies normally recruit at lower & middle management level.


Your Answer True

True/False

Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen

are employed.


Your Answer True

Select The Blank

Question Transfer is a ________.

Correct Answer Horizontal job assignment

Your Answer Horizontal job assignment

Select The Blank

Question ________ is a function of Personnel department




Question What are the objectives of training?

Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees

Your Answer Exposure to new idea , Expanding knowledge , To Motivate employees


Question Various theories to study an impact of compensation on employee behavior are :‐

Correct Answer Reinforcement theory , Expectancy theory , Equity theory

Your Answer Reinforcement theory , Expectancy theory , Equity theory


Question The benefit to employer under the Employment Exchange is that he has a wider choice of :‐

Correct Answer Applicants

Your Answer Applicants


Question The objective of P.F. Act is to make available the benefits of :‐

Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund

Your Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund

True/False

Question Job specification is not related to Qualification of job the holder.


Your Answer False


Question The following are the benefits provided under ESI Act :‐

Correct Answer Sickness benefit , Funeral benefit , Medical benefit

Your Answer Sickness benefit , Funeral benefit , Medical benefit

Select The Blank



Your Answer Vertical


Question Through web pages, prospective applicants can obtain information about :‐

Correct Answer Application procedure

Your Answer Application procedure


Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved

through :‐

Correct Answer Consultants

Your Answer Consultants


Question Personnel Administration can contribution in.

Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package

Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package


Question The Personnel Department along with the support of Line Managers shall be responsible for :‐

Correct Answer Training & development

Your Answer Training & development

Select The Blank

Question Employees expect their supervisors to play an active role in their ________.

Correct Answer Career development

Your Answer Career development

Match The Following


Indirect benefits Medical benefit Medical benefit

Factors affecting compensation Supply & demand Supply & demand

Incentive system Piece work Piece work

Group incentive plan Cost reduction plan Cost reduction plan

True/False

Question It is Management prerogative to accept the suggestions of workers.

Correct Answer True

Your Answer True

Select The Blank

Question Many organizations have their own ________ where prospective applicants can obtain data.

Correct Answer Web pages

Your Answer Web pages

True/False


Correct Answer True

Your Answer False

Select The Blank



Your Answer Directive Principles of State Policy


Question New technology & new method of operation demands for :‐

Correct Answer New & higher level skills

Your Answer New & higher level skills

Select The Blank

Question Compensation practices are ________ across companies & across jobs.

Correct Answer Different

Your Answer Different


Question Advantages of career planning are :‐

Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees

Your Answer Reduces turnover , Tap potentials of employees , Motivates employees

True/False

Question Gratuity is paid at the rate of 18 day's wages for every completed year of service.


Your Answer False


Question The process of Job Analysis involves :‐

Correct Answer Clear understanding of the job.

Your Answer Clear understanding of the job.

True/False



Your Answer False


Question Which is external influence in the organization?

Correct Answer Govt. Rules & Regulation.

Your Answer Govt. Rules & Regulation.

Select The Blank

Question Employees quit if compensation levels are not ________.

Correct Answer Competitive

Your Answer Competitive


Question Following are the purposes of promotion :‐

Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to

boost morale , To reward loyal employees

Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to


True/False

Question Temporary shortage of manpower can not manage through overtime.


Your Answer False

Select The Blank

Question Assessment centers gives idea about________

Correct Answer Promotable employee

Your Answer Promotable employee


Question Promotion policies are as follows :‐

Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair &

impartial , Favoritism should not be taken as a basis of promotion

Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair &


Select The Blank

Question Shop Council for each department in an industry where ________ workmen are employed.

Correct Answer 500 or more

Your Answer 500 or more


Question Role of Personnel Administrator consists of :‐

Correct Answer Fire fighting Role , Counselor's Role , Legal Role

Your Answer Fire fighting Role , Counselor's Role , Legal Role

True/False

Question Problem solving approach method identifies problems which may be interfering with employee

performance.

Correct Answer True

Your Answer True






Question The compensation practices differ in the following ways :‐

Correct Answer Structure , Mix , Quantum

Your Answer Structure , Mix , Quantum



Question An organizations success depends on the availability of :‐

Correct Answer Competent human resources

Your Answer Competent human resources




Your Answer Conceptual Skill , Human relation skill , Sensibility


Question Organization can cope up with change with :

Correct Answer Quality improvement program

Your Answer Quality improvement program


Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :‐

Correct Answer Recruitment Plan

Your Answer Recruitment Plan


Question Promotion is an advancement of a employee to a better job in terms of :‐

Correct Answer Higher responsibility

Your Answer Higher responsibility


Question Principle of Personnel Administration is:‐

Correct Answer Scientific Selection

Your Answer Scientific Selection


Question Performance appraisal indicates how the employees has performed on the :‐

Correct Answer Job

Your Answer Job


Question Objective of Personnel Administration is:‐

Correct Answer Ensure compliance with law

Your Answer Ensure compliance with law

Select The Blank





Question The advantage of self appraisal is that, the employee :‐

Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself

Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself

Select The Blank

Question Level of expertise of employee can be determined through ________.

Correct Answer Competency Mapping

Your Answer Competency Mapping


Question Job enrichment increases :‐

Correct Answer Responsibility , Autonomy , Control

Your Answer Responsibility , Autonomy , Control


Question Job analysis provides information on :‐

Correct Answer Educational qualifications , Training , Experience

Your Answer Educational qualifications , Experience


Question Personnel Administration is connected with :‐

Correct Answer Employee

Your Answer Employee


Question As per the Edward Flippo Personnel Administration is :‐

Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human

Resource

Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human

Resource

Select The Blank

Question Organizations visit campuses to recruit candidates for ________.

Correct Answer Entry level positions

Your Answer Entry level positions

True/False

Question Problem solving approach should be used where criticisms are specific & focused on the person.


Your Answer False



:‐


Your Answer Lack of abilities , Training , Motivation





Match The Following


Objective of personnel administration Achieve organization goals Achieve organization goals

Contribution of personnel administration Analyze & solve problems Analyze & solve problems

Developing human resources Career planning Training

Maintaining & protecting human resources Evaluation Career planning

True/False

Question Key result areas are related to Target / Goals of the job holder.

Correct Answer True

Your Answer True




Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal

True/False

Question Employee should participate in the decision making process.

Correct Answer True

Your Answer True

Select The Blank

Question Personnel department plays an important role in ________.

Correct Answer Handling disagreements

Your Answer Handling disagreements

True/False

Question Participation is impossible at all levels of management.


Your Answer False

Select The Blank

Question Morale of the employee can be improved through________.

Correct Answer Climate Surveys

Your Answer Climate Surveys

Select The Blank

Question The year ________ was witnessed as the year of industrial unrest.

Correct Answer 1920

Your Answer 1920

True/False

Question Measurement of merit is very easy.


Your Answer False

True/False

Question Compensation should not ensure internal equity.


Your Answer False

Select The Blank

Question Advertisement is an ________ of seeking recruits.

Correct Answer Effective way

Your Answer Effective way

Select The Blank

Question Analyze & solve problems from a ________ oriented point of view.

Correct Answer Profit

Your Answer Profit

Select The Blank

Question Management by Objectives is a system of ________.

Correct Answer Performance Appraisal

Your Answer Performance Appraisal

Select The Blank

Question Issues of collective bargaining and ________ are outside the scope of council.

Correct Answer Individual grievances

Your Answer Salary negotiations


Question Criteria for selection includes :‐

Correct Answer Educational accomplishments , Experience , Personal characteristics

Your Answer Educational accomplishments , Experience , Personal characteristics

Match The Following


Third Five Year Plan WP as fundamental principle 1965

Works Committee meeting Monthly Monthly

TISCO's board level participation 1970 WP as fundamental principle

Workers Participation Schemes Attitudinal change Attitudinal change

Select The Blank

Question Job analysis can help in ________.

Correct Answer Strategic planning

Your Answer Performance

True/False

Question Job of similar responsibilities must be placed in the same grade.

Correct Answer True

Your Answer True






Question Collective bargaining function comes under :‐

Correct Answer Firefighting & Legal Role

Your Answer Firefighting & Legal Role


Question Aims of Personnel Administration is :‐

Correct Answer Getting cooperation of people

Your Answer Getting cooperation of people

True/False

Question Hiring, Termination & Turnover of employee dose not involve cost.


Your Answer False






Question The creation of new rights as between employer & workers should be outside the jurisdiction of

the :‐

Correct Answer Participation schemes

Your Answer Apprenticeship schemes


Question Works Committee normally deal with :‐

Correct Answer Ventilation , Lighting , Sanitation

Your Answer Ventilation , Lighting , Sanitation

True/False

Question To remain competitive, organization needs to build positive employee relation.


Your Answer False


Question Characteristics of personnel Manager is:‐

Correct Answer Specialist in organization theory

Your Answer Specialist in organization theory

True/False

Question Direct compensations are medical benefits, paid leave & insurance.


Your Answer False


Question Participative forms prevalent in India are:‐

Correct Answer Joint Councils , Works Committees , Joint Management Councils


True/False

Question The advertisement does not necessarily create a positive image of the company.


Your Answer False

True/False

Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True

Your Answer True






Question Employees wish to know what career advancements opportunities are available in the :‐

Correct Answer Organization

Your Answer Organization


Question BIR Act lays special emphasis on :‐

Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts

Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts

True/False

Question Organization cant give Layoffs to surplus employee.


Your Answer False


Question The supervisor ranks all the persons in his department from the best to the worst using a specified

overall :‐


Your Answer Criterion

Select The Blank

Question ________ can reduces anxiety in the new employee.



Select The Blank

Question ________ method of training is connected to real life problem.

Correct Answer Case

Your Answer Case

Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of

the company.

Correct Answer Share

Your Answer Share


Question The key to a successful human resource planning is :‐

Correct Answer An information

Your Answer An information


Question Outsourcing is a viable solution for the companies that do not have sufficient work for :‐

Correct Answer Full time employees

Your Answer Full time employees

Select The Blank

Question ________ means limitation of organized action.

Correct Answer Directing

Your Answer Directing

True/False

Question It is difficult to measure service & judge the seniority.


Your Answer False

True/False

Question A grout without leader is given a topic for discussion & asked to arrive at a group decision.


Your Answer True


Question Solutions to surplus employees are :‐

Correct Answer Attrition , Early retirement , Layoffs

Your Answer Early retirement , Layoffs

Select The Blank

Question There are two types of discipline, corrective and ________.

Correct Answer Preventive

Your Answer Preventive



Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to


Your Answer Attracting & retain capable person , Motivating personnel to achieve excellence in work. ,

Identifying the best talent

Match The Following


Objective of industry Profit Profit

Maintenance of work force Labour Welfare Activity Labour Welfare Activity

Principles of Personnel Administration Dignity of labour Dignity of labour

Personnel Manager has to have support Top Management Top Management






Question The factors affecting the process of recruitment are :‐

Correct Answer Organization's policy , Government Policy , Local market

Your Answer Organization's policy , Government Policy , Local market


Question Career development provides a supply of :‐

Correct Answer Talents & abilities

Your Answer Growth opportunities


Question Effective employee compensation leads to improvements in employee's :‐

Correct Answer Absenteeism

Your Answer Absenteeism





True/False

Question Personnel Department can not contribute for organization strategy.


Your Answer False

True/False

Question Induction also helps to old employees.


Your Answer False


Question Which are the internal factors?

Correct Answer Organization culture , Leadership , Strategy

Your Answer Organization culture , Leadership , Strategy

True/False

Question Employee can perform in friendly environment.

Correct Answer True

Your Answer True


Question The benefit to the workers under the Employment Exchange is to register only at one place for

employment instead of contacting number of :‐

Correct Answer Potential employers

Your Answer Potential employers


Question Potential of managers may be assessed through :‐

Correct Answer Assessment centers

Your Answer Assessment centers


Question Individual abilities can be expanded by enrolling for :‐

Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments

Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments


Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :‐

Correct Answer Employees & employer

Your Answer Employees & employer

True/False

Question Personnel department plays important role in managing change

Correct Answer True

Your Answer True

Select The Blank

Question Under BIR Act a union having a minimum membership of ________of the employees is called a

Representative union.

Correct Answer 0.25

Your Answer 0.25


Question Human recourse planning becomes easier because skills available in the organization are :‐

Correct Answer Documented

Your Answer Documented


Question On short term basis an overtime may be an alternative to :‐

Correct Answer Recruitment

Your Answer To complete the production


Question Approaches to discipline are :‐

Correct Answer Hot stove rule , Warning , Immediate burn

Your Answer Hot stove rule , Warning , Immediate burn

Select The Blank


Correct Answer Work

Your Answer Work


Question Employees have certain expectations from the organization regarding their :‐



Select The Blank




True/False

Question Payment must be related to performance.

Correct Answer True

Your Answer True


Question How training need can be assessed?

Correct Answer Through Performance Appraisal form

Your Answer Through Performance Appraisal form


Question Information Technology helps the business in :‐

Correct Answer Restructuring , Reengineering , Outsourcing

Your Answer Restructuring , Reengineering , Outsourcing

Select The Blank

Question An effective organization must meet both company's objectives & employee ________.


Your Answer Needs

True/False



Your Answer False

Match The Following


Change Empowerment Empowerment

Diagnosis Pilot Study Pilot Study

External influences Technology Technology

Internal factor Leadership Training





Your Answer Sensibility , Conceptual Skill , Human relation skill


Question Works Committee is related with :‐

Correct Answer Latrines , Urinals , Temperature

Your Answer Latrines , Urinals , Temperature

True/False

Question The ten years of a career are termed as the Establishment stage.


Your Answer False

Select The Blank



Your Answer Profit




Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes



Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair &


Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There

should be transparent policy for the promotion

Select The Blank





Question Which are the key factor in the management of human component?

Correct Answer Land , Material , Money

Your Answer Material , Money , Machine


Question Who can conduct Orientation Program?

Correct Answer Operating Manager

Your Answer Operating Manager






Question What is Job analysis?

Correct Answer Systematic process of collecting information about job.

Your Answer Systematic process of collecting information about job.

Select The Blank


Correct Answer 1920

Your Answer 1920







Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to


Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to

boost morale , To reward loyal employees , To balance the organizational hierarchy

Select The Blank

Question ________ is a tool of data collection.

Correct Answer Questionnaire

Your Answer Questionnaire


Question The management's primary interest lies in :‐

Correct Answer Improving productivity

Your Answer Improving quality

Select The Blank

Question The policy of the Management is to assure ________.

Correct Answer Security of the employment

Your Answer Security of the employment

Match The Following


BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts

Standing orders Rules of conduct Rules of conduct

Industrial dispute Regarding employment Regarding employment

Accumulation of leave 30 days 30 days

True/False



Your Answer False




Your Answer Employee Welfare

True/False

Question Continuous communication with employees about change is not required


Your Answer False

True/False

Question Labour turnover can be reduced through induction.

Correct Answer True

Your Answer True


Question Oral reprimand is sufficient to achieve :‐

Correct Answer Desired results

Your Answer Desired results




Your Answer Controlling



:‐




Question The important forms in which workers can participate in management are :‐

Correct Answer Information sharing

Your Answer Information sharing

True/False

Question The well established bases of promotion are qualification & productivity.


Your Answer False

Select The Blank





Question Employees are demoted on :‐

Correct Answer Disciplinary grounds

Your Answer Disciplinary grounds


Question Which of the following makes employee more competent?

Correct Answer Job rotation

Your Answer Compensation

Match The Following




Participation Parting with power Factories Act



Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges

of :‐

Correct Answer Vacancies occurring

Your Answer Vacancies occurring




Your Answer Organization Policy


Question Following are the types of audit in personnel department.

Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate

strategy

Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy

True/False



Your Answer False


Question HRIS can be useful for almost all the :‐

Correct Answer Personal functions

Your Answer Personal functions

Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of

the company.


Your Answer Share

True/False


Correct Answer True

Your Answer True


Question Qualities of manager who work in the organization which is in growth phase:‐

Correct Answer See alternatives , Accept change easily , Clear vision of the future

Your Answer See alternatives , Accept change easily , Clear vision of the future





Select The Blank

Question Job evaluation is the process by which relative worth of ________ in the organization is

determined for the purpose of salary computation.

Correct Answer Various jobs

Your Answer Various opportunities

True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in



Your Answer True

Select The Blank

Question The Works Committee are set up under the ________.

Correct Answer Industrial Dispute Act

Your Answer Industrial Dispute Act

Select The Blank








True/False



Your Answer False

True/False


Correct Answer True

Your Answer True


Question

Promotion which does not receive any increase in salaries is called

Correct Answer

Dry promotion

Your Answer

Horizontal promotion


Question

Employees wish to know what career advancements opportunities are available in

the :-

Correct Answer

Organization

Your Answer

Organization

True/False

Question


Correct Answer

False

Your Answer

True


Question

Various theories to study an impact of compensation on employee behavior are :-

Correct Answer

Reinforcement theory , Expectancy theory , Equity theory

Your Answer


True/False

Question

Matters such as wages, bonus etc. which are the subjects of collective bargaining are

included in the perview of Workers Participation Schemes.

Correct Answer

False

Your Answer

True


Question

Promotion policies are as follows :-

Correct Answer

It should be consistent & should be applied uniformly to all employees , It should be

fair & impartial , Favoritism should not be taken as a basis of promotion

Your Answer

It should be fair & impartial , Favoritism should not be taken as a basis of promotion

, There should be transparent policy for the promotion


Question

Participative forms prevalent in India are:-

Correct Answer

Works Committees , Joint Management Councils , Joint Councils

Your Answer


Select The Blank

Question

The Minimum Wages act fixes & revises minimum wages for a certain class of

workmen to prevent exploitation of ________.

Correct Answer

Unorganized labour

Your Answer

Unorganized labour

True/False

Question

Continuous communication with employees about change is not required

Correct Answer

False

Your Answer

False

Select The Blank

Question

Organizations visit campuses to recruit candidates for ________.

Correct Answer

Entry level positions

Your Answer


Select The Blank

Question


Correct Answer

Effective way

Your Answer

Effective way

Match The Following

Question

Correct Answer

Your Answer

Mediator

No power of decision


Union manifestation

Stresses

Labour turnover

Management manifestation

Termination

Stresses

Arbitrator acts as

Judge

Judge


Question

Employees are demoted on :-

Correct Answer

Disciplinary grounds

Your Answer



Question

Following are measures of effectiveness of personnel function.

Correct Answer


Your Answer



Question

What is necessary to maintain harmonious employee relation?

Correct Answer

Constant dialogue

Your Answer

Constant dialogue

True/False

Question

Direct compensations are medical benefits, paid leave & insurance.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Shop Council for each department in an industry where ________ workmen are

employed.

Correct Answer

500 or more

Your Answer

500 or more

True/False

Question

The recruitment agency is paid certain % of the incumbents’ salary as professional

charges.

Correct Answer

False

Your Answer

True


Question

Satisfactory resolution of the disputes may avoid the following :-

Correct Answer

Ill will , Strikes , Non co-operative actions

Your Answer

Strikes , Non co-operative actions , Dispute

True/False

Question


Correct Answer

True

Your Answer

True

Select The Blank

Question

Trade union prefer ________ as a sole basis of promotion.

Correct Answer

Seniority

Your Answer

Seniority


Question

Types of manifestation of conflicts of unions are :-

Correct Answer

Non-co-operation , Arguments , Hostility

Your Answer

Hostility , Cooperation


Question

A prior arrangement for the distribution of the gains of the higher production &

participation, is a necessary condition for :-

Correct Answer

Success

Your Answer

Success

True/False

Question

Participation is impossible at all levels of management.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Discipline is a process to correct & mould employees for ________.

Correct Answer

Better performance

Your Answer

Better performance


Question

Criteria for selection includes :-

Correct Answer

Experience , Personal characteristics , Educational accomplishments

Your Answer

Educational accomplishments , Experience , Personal characteristics


Question

The company appoints trained psychologists who acts as :-

Correct Answer

Counselors

Your Answer

Counselors

Match The Following

Question

Correct Answer

Your Answer

Procedure of training

Identify training needs

Job rotation

Induction

Reduces Turnover

Exposed to new idea

Training

Exposed to new idea

Reduces Turnover

Type of training

Job rotation



Question

Which are the internal factors?

Correct Answer

Organization culture , Leadership , Strategy

Your Answer


Select The Blank

Question

________ energizes human behavior to achieve goals.

Correct Answer

Motivation

Your Answer

Motivation


Question

Fair practices in selecting the right man for right job provide opportunities for career

growth based on :-

Correct Answer

Merit

Your Answer

Performance


Question

Under the trusteeship, the inherent responsibility of business enterprises is towards

it’s :-

Correct Answer

Consumers , Workers , Shareholders

Your Answer

Workers , Shareholders

True/False

Question

Compensation should not ensure internal equity.

Correct Answer

False

Your Answer

False


Question

The compensation practices differ in the following ways :-

Correct Answer

Structure , Mix , Quantum

Your Answer


True/False

Question

Participation in decision is the negligible form of participation.

Correct Answer

False

Your Answer

False


Question

On short term basis an overtime may be an alternative to :-

Correct Answer

Recruitment

Your Answer

Recruitment

Select The Blank

Question

An effective organization must meet both company’s objectives & employee

________.

Correct Answer

Needs

Your Answer

Needs


Question

Through web pages, prospective applicants can obtain the data about the company

for :-

Correct Answer

Its products , Its services , Employment opportunities

Your Answer



Question

Design of compensation programmes is significant in :-

Correct Answer


Your Answer



Question

Shortage of skilled employee’s can be solved through :-

Correct Answer

Training

Your Answer

Training

Select The Blank

Question

Job evaluation is the process by which relative worth of ________ in the

organization is determined for the purpose of salary computation.

Correct Answer

Various jobs

Your Answer

Various jobs

True/False

Question

Personnel department plays important role in managing change

Correct Answer

True

Your Answer

True


Question

Aims of Personnel Administration is :-

Correct Answer

Getting cooperation of people

Your Answer



Question

Under the Employment Exchange Act all employers are obliged to inform

employment exchanges of :-

Correct Answer

Vacancies occurring

Your Answer

Vacancies occurring

Select The Blank

Question

Job analysis can help in ________.

Correct Answer

Strategic planning

Your Answer

Performance

Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Horizontal promotion

Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :- Correct Answer Organization Your Answer Organization

True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :- Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory

True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question Promotion policies are as follows :- Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion

Multiple Choice Multiple Answer Question Participative forms prevalent in India are:-

Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour

True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False

Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Your Answer Entry level positions

Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way

Match The Following Question Correct Answer Your Answer Mediator No power of decision No power of decision Union manifestation Stresses Labour turnover Management manifestation Termination Stresses Arbitrator acts as Judge Judge

Multiple Choice Single Answer Question Employees are demoted on :- Correct Answer Disciplinary grounds Your Answer Disciplinary grounds

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral

Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue

True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer False

Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 500 or more

True/False Question The recruitment agency is paid certain % of the incumbents’ salary as professional charges. Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :- Correct Answer

Ill will , Strikes , Non co-operative actions Your Answer Strikes , Non co-operative actions , Dispute

True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer True Your Answer True

Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority

Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :- Correct Answer Non-co-operation , Arguments , Hostility Your Answer Hostility , Cooperation

Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :- Correct Answer Success Your Answer Success

True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance

Multiple Choice Multiple Answer Question Criteria for selection includes :- Correct Answer Experience , Personal characteristics , Educational accomplishments Your Answer Educational accomplishments , Experience , Personal characteristics

Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :- Correct Answer Counselors Your Answer Counselors

Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Job rotation Induction Reduces Turnover Exposed to new idea Training Exposed to new idea Reduces Turnover Type of training Job rotation Identify training needs

Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy

Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation

Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :- Correct Answer

Merit Your Answer Performance

Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it’s :- Correct Answer Consumers , Workers , Shareholders Your Answer Workers , Shareholders

True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum

True/False Question Participation in decision is the negligible form of participation. Correct Answer False Your Answer False

Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :- Correct Answer Recruitment Your Answer Recruitment

Select The Blank Question An effective organization must meet both company’s objectives & employee ________. Correct Answer Needs Your Answer Needs

Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :- Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities

Multiple Choice Single Answer Question Design of compensation programmes is significant in :- Correct Answer Personnel management Your Answer Personnel management

Multiple Choice Single Answer Question Shortage of skilled employee’s can be solved through :- Correct Answer Training Your Answer Training

Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs

True/False Question Personnel department plays important role in managing change Correct Answer True Your Answer True

Multiple Choice Single Answer Question Aims of Personnel Administration is :- Correct Answer Getting cooperation of people Your Answer Getting cooperation of people

Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :- Correct Answer

Vacancies occurring Your Answer Vacancies occurring

Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Performance

True/False

Question

Standing orders means the rules of conduct for workmen employed in industrial establishments.

Correct Answer

True

Your Answer

True


Question

Approaches to discipline are :-

Correct Answer

Hot stove rule , Warning , Immediate burn

Your Answer

Hot stove rule , Warning

Select The Blank

Question

Some appraisers, at times, rate persons they like ________ than those they do not like.

Correct Answer

Higher

Your Answer

Higher


Question

Under BIR Act an Appellate court hears appeals against the orders of :-

Correct Answer


Your Answer



Question

Works Committee is related with :-

Correct Answer

Latrines , Urinals , Temperature

Your Answer

Suggestion schemes

Match The Following

Question

Correct Answer

Your Answer

Grievance Redressal System

To reduce grievances

To reduce grievances

Performance Appraisal ratings

O, VG, G, A, I .

Parameter

Updation of Personnel Manual

Periodically

Annually

Policy serves as

Guide

Guide

Select The Blank

Question

Job enrichment is ________ loading of the job.

Correct Answer

Vertical

Your Answer

Vertical


Question

When employees are given constructive feedback, to:-

Correct Answer

Encourage initiative , Perform better , Develops sense of responsibility

Your Answer

Encourage initiative , Perform better , Develops sense of responsibility


Question

Which of the following makes employee more competent?

Correct Answer

Job rotation

Your Answer

Job rotation


Question

Job description may be used to set up goals and targets and :-

Correct Answer

Standards of performance

Your Answer

Standards of performance

Select The Blank

Question

Problem solving approach method identifies problems which may be interfering with________.

Correct Answer

Employee performance

Your Answer

Employee performance


Question

Participation involves parting with :-

Correct Answer

Power

Your Answer

Power

True/False

Question

The well established bases of promotion are qualification & productivity.

Correct Answer

False

Your Answer

True


Question

Which is external influence in the organization?

Correct Answer

Govt. Rules & Regulation.

Your Answer



Question

Aims of the Works Committee are:-

Correct Answer

To promote good relations , To comment on matters of common interest , To endeavor to compose

any differences

Your Answer

To promote good relations , To endeavor to compose any differences , To bargain with

management


Question

Principle of Personnel Administration is:-

Correct Answer

Scientific Selection

Your Answer


True/False

Question

Assessment centers is one method to understand promotable employees in the organization.

Correct Answer

True

Your Answer

True


Question

Performance appraisal indicates how the employees has performed on the :-

Correct Answer

Job

Your Answer

Job

Match The Following

Question

Correct Answer

Your Answer

Head hunters

Higher level managerial positions

Higher level managerial positions

Urgent recruitment

Walk-in-interviews

Walk-in-interviews

Cost effective method of screening applications

Educational accomplishments

Educational accomplishments

Medical examinations

After offer letter

After offer letter


Question

Following are the types of audit in personnel department.

Correct Answer

Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy

Your Answer

Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy


Question

In majority of the companies increments are linked with :-

Correct Answer

Performance

Your Answer

Performance

Select The Blank

Question

Assessment centers gives idea about________

Correct Answer

Promotable employee

Your Answer

Organization development


Question

Following actions are initiated by HR department in Performance Appraisal System :-

Correct Answer

Devising appropriate appraisal system , To train the line managers , To device norms &

instruments for employees appraisal periodically

Your Answer

Devising appropriate appraisal system , To train the line managers , To negotiate with workers &

trade unions


Question

Career development provides a supply of :-

Correct Answer

Talents & abilities

Your Answer

Knowledge

Select The Blank

Question

Employees quit if compensation levels are not ________.

Correct Answer

Competitive

Your Answer

Satisfactory


Question

The workers interest lies in improving their:-

Correct Answer

Earnings

Your Answer

Living standard


Question

A policy is a rule of predetermined :-

Correct Answer

Course of action

Your Answer

Decision

Select The Blank

Question

Information Technology reverses the effect of ________.

Correct Answer

Bureaucracy

Your Answer

Rigidity

Select The Blank

Question


Correct Answer

Personality

Your Answer

Personality


Question

Which are the external influences?

Correct Answer

Technology , Economic condition , Unions

Your Answer

Technology , Economic condition

True/False

Question

Measurement of merit is very easy.

Correct Answer

False

Your Answer

False

True/False

Question

Induction also helps to old employees.

Correct Answer

False

Your Answer

True

Select The Blank

Question

When the recruitment is urgent recruitment may be conducted by ________.

Correct Answer

Walk-in-interviews

Your Answer

Placement agency

True/False

Question

Job of similar responsibilities must be placed in the same grade.

Correct Answer

True

Your Answer

True


Question

Individual abilities can be expanded by enrolling for :-

Correct Answer

Training programmes , Acquiring additional degree , Seeking new work assignments

Your Answer

Training programmes , Acquiring additional degree , Seeking new work assignments

True/False

Question

Payment must be related to performance.

Correct Answer

True

Your Answer

True


Question

The problem with subjective method is the bias of the rater. Some of the common biases are:-

Correct Answer

Halo effects , Contrast error , Personal prejudice

Your Answer

Contrast error , Personal prejudice , Personal opinion

True/False

Question


Correct Answer

True

Your Answer

True

Select The Blank

Question

The policy of the Management is to assure ________.

Correct Answer

Security of the employment

Your Answer

Growth of employee

True/False

Question

A grout without leader is given a topic for discussion & asked to arrive at a group decision.

Correct Answer

False

Your Answer

False

True/False

Question

An exit interview provides last opportunity to discover the nature of dissatisfaction.

Correct Answer

True

Your Answer

True

Select The Blank

Question

Transfer is a ________.

Correct Answer

Horizontal job assignment

Your Answer


Select The Blank

Question


Correct Answer

Induction

Your Answer

Induction


Question

Personnel Management helps in :-

Correct Answer


excellence in work.

Your Answer


excellence in work.


Question

The supervisor ranks all the persons in his department from the best to the worst using a specified

overall :-

Correct Answer

Criterion

Your Answer

Criterion


Question

What are the objectives of training?

Correct Answer

Exposure to new idea , Expanding knowledge , To Motivate employees

Your Answer

Reduce turnover , Exposure to new idea , Expanding knowledge


Question

Personnel Department audit involves

Correct Answer

Timely compliance with legal requirements

Your Answer

Timely compliance with legal requirements

Select The Blank

Question

Issues of collective bargaining and ________ are outside the scope of council.

Correct Answer

Individual grievances

Your Answer

Salary negotiations


Question


Correct Answer

Dry promotion

Your Answer

Horizontal promotion


Question

Employees wish to know what career advancements opportunities are available in the :-

Correct Answer

Organization

Your Answer

Organization

True/False

Question


Correct Answer

False

Your Answer

True


Question

Various theories to study an impact of compensation on employee behavior are :-

Correct Answer


Your Answer


True/False

Question

Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in


Correct Answer

False

Your Answer

True


Question

Promotion policies are as follows :-

Correct Answer

It should be consistent & should be applied uniformly to all employees , It should be fair &


Your Answer

It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There

should be transparent policy for the promotion


Question

Participative forms prevalent in India are:-

Correct Answer


Your Answer


Select The Blank

Question

The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent

exploitation of ________.

Correct Answer

Unorganized labour

Your Answer

Unorganized labour

True/False

Question

Continuous communication with employees about change is not required

Correct Answer

False

Your Answer

False

Select The Blank

Question

Organizations visit campuses to recruit candidates for ________.

Correct Answer


Your Answer


Select The Blank

Question


Correct Answer

Effective way

Your Answer

Effective way

Match The Following

Question

Correct Answer

Your Answer

Mediator



Union manifestation

Stresses

Labour turnover

Management manifestation

Termination

Stresses

Arbitrator acts as

Judge

Judge


Question

Employees are demoted on :-

Correct Answer


Your Answer



Question


Correct Answer


Your Answer



Question

What is necessary to maintain harmonious employee relation?

Correct Answer

Constant dialogue

Your Answer

Constant dialogue

True/False

Question

Direct compensations are medical benefits, paid leave & insurance.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Shop Council for each department in an industry where ________ workmen are employed.

Correct Answer

500 or more

Your Answer

500 or more

True/False

Question

The recruitment agency is paid certain % of the incumbents’ salary as professional charges.

Correct Answer

False

Your Answer

True


Question

Satisfactory resolution of the disputes may avoid the following :-

Correct Answer

Ill will , Strikes , Non co-operative actions

Your Answer

Strikes , Non co-operative actions , Dispute

True/False

Question


Correct Answer

True

Your Answer

True

Select The Blank

Question

Trade union prefer ________ as a sole basis of promotion.

Correct Answer

Seniority

Your Answer

Seniority


Question

Types of manifestation of conflicts of unions are :-

Correct Answer

Non-co-operation , Arguments , Hostility

Your Answer

Hostility , Cooperation


Question

A prior arrangement for the distribution of the gains of the higher production & participation, is a

necessary condition for :-

Correct Answer

Success

Your Answer

Success

True/False

Question

Participation is impossible at all levels of management.

Correct Answer

False

Your Answer

False

Select The Blank

Question

Discipline is a process to correct & mould employees for ________.

Correct Answer

Better performance

Your Answer

Better performance


Question

Criteria for selection includes :-

Correct Answer

Experience , Personal characteristics , Educational accomplishments

Your Answer

Educational accomplishments , Experience , Personal characteristics


Question

The company appoints trained psychologists who acts as :-

Correct Answer

Counselors

Your Answer

Counselors

Match The Following

Question

Correct Answer

Your Answer

Procedure of training


Job rotation

Induction

Reduces Turnover

Exposed to new idea

Training

Exposed to new idea

Reduces Turnover

Type of training

Job rotation



Question


Correct Answer


Your Answer


Select The Blank

Question

________ energizes human behavior to achieve goals.

Correct Answer

Motivation

Your Answer

Motivation


Question

Fair practices in selecting the right man for right job provide opportunities for career growth based

on :-

Correct Answer

Merit

Your Answer

Performance


Question

Under the trusteeship, the inherent responsibility of business enterprises is towards it’s :-

Correct Answer

Consumers , Workers , Shareholders

Your Answer

Workers , Shareholders

True/False

Question

Compensation should not ensure internal equity.

Correct Answer

False

Your Answer

False


Question

The compensation practices differ in the following ways :-

Correct Answer


Your Answer


True/False

Question

Participation in decision is the negligible form of participation.

Correct Answer

False

Your Answer

False


Question

On short term basis an overtime may be an alternative to :-

Correct Answer

Recruitment

Your Answer

Recruitment

Select The Blank

Question

An effective organization must meet both company’s objectives & employee ________.

Correct Answer

Needs

Your Answer

Needs


Question

Through web pages, prospective applicants can obtain the data about the company for :-

Correct Answer


Your Answer



Question

Design of compensation programmes is significant in :-

Correct Answer


Your Answer



Question

Shortage of skilled employee’s can be solved through :-

Correct Answer

Training

Your Answer

Training

Select The Blank

Question

Job evaluation is the process by which relative worth of ________ in the organization is


Correct Answer

Various jobs

Your Answer

Various jobs

True/False

Question

Personnel department plays important role in managing change

Correct Answer

True

Your Answer

True


Question

Aims of Personnel Administration is :-

Correct Answer


Your Answer



Question

Under the Employment Exchange Act all employers are obliged to inform employment exchanges

of :-

Correct Answer

Vacancies occurring

Your Answer

Vacancies occurring

Select The Blank

Question

Job analysis can help in ________.

Correct Answer

Strategic planning

Your Answer

Performance


Question

Solutions to surplus employees are :-

Correct Answer

Attrition , Early retirement , Layoffs

Your Answer

Early retirement , Layoffs

Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Salary negotiations Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Horizontal promotion Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :- Correct Answer Organization Your Answer Organization True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :- Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Promotion policies are as follows :- Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False

Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Your Answer Entry level positions Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Match The Following Question Correct Answer Your Answer Mediator No power of decision No power of decision Union manifestation Stresses Labour turnover Management manifestation Termination Stresses Arbitrator acts as Judge Judge Multiple Choice Single Answer Question Employees are demoted on :- Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function.

Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer False Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 500 or more True/False Question The recruitment agency is paid certain % of the incumbents' salary as professional charges. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :- Correct Answer Ill will , Strikes , Non co-operative actions

Your Answer Strikes , Non co-operative actions , Dispute True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer True Your Answer True Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :- Correct Answer Non-co-operation , Arguments , Hostility Your Answer Hostility , Cooperation Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :- Correct Answer Success Your Answer Success True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Multiple Choice Multiple Answer Question Criteria for selection includes :- Correct Answer Experience , Personal characteristics , Educational accomplishments Your Answer Educational accomplishments , Experience , Personal characteristics Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :- Correct Answer Counselors Your Answer Counselors Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Job rotation Induction Reduces Turnover Exposed to new idea Training Exposed to new idea Reduces Turnover Type of training Job rotation Identify training needs Multiple Choice Multiple Answer Question

Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :- Correct Answer Merit Your Answer Performance Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Workers , Shareholders True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer

Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Participation in decision is the negligible form of participation. Correct Answer False Your Answer False Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :- Correct Answer Recruitment Your Answer Recruitment Select The Blank Question An effective organization must meet both company's objectives & employee ________. Correct Answer Needs Your Answer Needs Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :- Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Single Answer Question Design of compensation programmes is significant in :- Correct Answer Personnel management Your Answer

Personnel management Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :- Correct Answer Training Your Answer Training Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs True/False Question Personnel department plays important role in managing change Correct Answer True Your Answer True Multiple Choice Single Answer Question Aims of Personnel Administration is :- Correct Answer Getting cooperation of people Your Answer Getting cooperation of people Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :- Correct Answer Vacancies occurring Your Answer Vacancies occurring

Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Performance Multiple Choice Multiple Answer Question Solutions to surplus employees are :- Correct Answer Attrition , Early retirement , Layoffs Your Answer Early retirement , Layoffs

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Labels: Personnel Administration

Personnel Administration - 2

True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Approaches to discipline are :- Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher

Your Answer Higher Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature Your Answer Suggestion schemes Match The Following Question Correct Answer Your Answer Grievance Redressal System To reduce grievances To reduce grievances Performance Appraisal ratings O, VG, G, A, I . Parameter Updation of Personnel Manual Periodically Annually Policy serves as Guide Guide Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:- Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Job rotation Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :- Correct Answer Standards of performance Your Answer Standards of performance Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Participation involves parting with :- Correct Answer Power Your Answer Power True/False Question The well established bases of promotion are qualification & productivity.

Correct Answer False Your Answer True Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Your Answer Govt. Rules & Regulation. Multiple Choice Multiple Answer Question Aims of the Works Committee are:- Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To endeavor to compose any differences , To bargain with management Multiple Choice Single Answer Question Principle of Personnel Administration is:- Correct Answer Scientific Selection Your Answer Scientific Selection True/False Question Assessment centers is one method to understand promotable employees in the organization. Correct Answer True Your Answer True Multiple Choice Single Answer Question Performance appraisal indicates how the employees has performed on the :- Correct Answer

Job Your Answer Job Match The Following Question Correct Answer Your Answer Head hunters Higher level managerial positions Higher level managerial positions Urgent recruitment Walk-in-interviews Walk-in-interviews Cost effective method of screening applications Educational accomplishments Educational accomplishments Medical examinations After offer letter After offer letter Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Multiple Choice Single Answer Question In majority of the companies increments are linked with :- Correct Answer Performance Your Answer Performance Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee

Your Answer Organization development Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :- Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To negotiate with workers & trade unions Multiple Choice Single Answer Question Career development provides a supply of :- Correct Answer Talents & abilities Your Answer Knowledge Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Satisfactory Multiple Choice Single Answer Question The workers interest lies in improving their:- Correct Answer Earnings Your Answer Living standard Multiple Choice Single Answer Question A policy is a rule of predetermined :- Correct Answer Course of action Your Answer

Decision Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Rigidity Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition True/False Question Measurement of merit is very easy. Correct Answer False Your Answer False True/False Question Induction also helps to old employees. Correct Answer False Your Answer True Select The Blank Question

When the recruitment is urgent recruitment may be conducted by ________. Correct Answer Walk-in-interviews Your Answer Placement agency True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :- Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments True/False Question Payment must be related to performance. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:- Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Contrast error , Personal prejudice , Personal opinion True/False Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True Your Answer True Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Growth of employee True/False Question A grout without leader is given a topic for discussion & asked to arrive at a group decision. Correct Answer False Your Answer False True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction

Your Answer Induction Multiple Choice Multiple Answer Question Personnel Management helps in :- Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Multiple Choice Single Answer Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall :- Correct Answer Criterion Your Answer Criterion Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees Your Answer Reduce turnover , Exposure to new idea , Expanding knowledge Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements

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Labels: Personnel Administration

Personnel Administration - 1

Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Outsourcing , Restructuring , Reengineering Your Answer Outsourcing , Restructuring , Reengineering Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :- Correct Answer Higher responsibility Your Answer Higher responsibility Multiple Choice Single Answer Question Objective of Personnel Administration is:- Correct Answer Ensure compliance with law Your Answer Ensure compliance with law Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement for:- Correct Answer The position Your Answer Recruitment True/False Question

Case method is one of the training type. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :- Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Managerial grade's Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Workmen Compensation Act Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work Multiple Choice Multiple Answer Question Works Committee normally deal with :- Correct Answer Ventilation , Lighting , Sanitation Your Answer

Ventilation , Lighting , Sanitation True/False Question Eligibility for gratuity is minimum 10 years of service. Correct Answer False Your Answer False True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :- Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Match The Following Question Correct Answer Your Answer Objective of industry Profit Profit

Maintenance of work force Labour Welfare Activity Dignity of labour Principles of Personnel Administration Dignity of labour Labour Welfare Activity Personnel Manager has to have support Top Management Top Management Multiple Choice Single Answer Question Challenge in front of personnel department is of :- Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :- Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Your Answer Expert estimates , Trend projection , Unit level demand forecasting Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal staffing requirements Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Select The Blank Question

________ means limitation of organized action. Correct Answer Directing Your Answer Directing True/False Question Information Technology enables organisationwide access to educational & training material. Correct Answer False Your Answer True Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem. Your Answer A group of people who maintain quality of product. Multiple Choice Single Answer Question Direct compensation includes :- Correct Answer Wages Your Answer Wages Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Single Answer Question Personnel Administration is connected with :- Correct Answer Employee

Your Answer Employee True/False Question The advertisement does not necessarily create a positive image of the company. Correct Answer False Your Answer True Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Select The Blank Question Resignation used sparingly, results in ________. Correct Answer Promotion Your Answer Promotion Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :- Correct Answer Desired results Your Answer Desired achievement

True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which of the following increases responsibility of employee? Correct Answer Job Enrichment Your Answer Job enlargement Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :- Correct Answer Working conditions Your Answer Working conditions True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :- Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund Your Answer Statutory schemes of PF , Deposit linked insurance fund , Safety of employment Select The Blank Question

Employees expect their supervisors to play an active role in their ________. Correct Answer Career development Your Answer Career development Match The Following Question Correct Answer Your Answer BIR Act Prevention of strikes & lockouts Regarding employment Standing orders Rules of conduct Prevention of strikes & lockouts Industrial dispute Regarding employment Regarding working conditions Accumulation of leave 30 days 30 days Multiple Choice Multiple Answer Question Process of selection includes :- Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests True/False Question Manual need not be revised periodically. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :- Correct Answer

More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Your Answer Accurate Multiple Choice Single Answer Question Human recourse planning becomes easier because skills available in the organization are :- Correct Answer Documented Your Answer Recorded Multiple Choice Multiple Answer Question Following are the purposes of promotion :- Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Quality improvement program True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer

True Your Answer True True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True

Match The Following Question Correct Answer Your Answer Businesses from Japan and S.Korea have proved that We can learn from the failures of others We can learn from the failures of others There is a shift in demand Upward as well as downward Upward as well as downward Advantages of goal setting are Better managing, elicits commitment, develop effective controls Better managing, elicits commitment, develop effective controls One guideline for achieving excellence Identify your weaknesses first Identify your weaknesses first

Select The Blank Question KAIZEN is a ________ technique Correct Answer Japanese Your Answer Japanese

Multiple Choice Multiple Answer Question Performance review can be :- Correct Answer Annual , Continuous , Periodic Your Answer Annual , Continuous , Periodic

Multiple Choice Single Answer Question Training is essential, but there is:- Correct Answer No substitute for experience Your Answer No substitute for experience

Multiple Choice Single Answer Question Goal Setting is a :- Correct Answer Prominent activity Your Answer Preliminary activity

Multiple Choice Multiple Answer Question When delivering feedback items, the HR manager should keep in mind are :- Correct Answer Empathy , Sensitivity , Self-awareness

Your Answer Empathy , Sensitivity , Self-awareness

Multiple Choice Multiple Answer Question Some famous value-driven corporate leaders who serve as role models are :- Correct Answer Mr. Ratan D.Tata , Late Mr. S.L. Kirloskar , Mr. Mukesh Ambani Your Answer Mr. Ratan D.Tata , Late Mr. S.L. Kirloskar , Mr. Suresh Oberoi

Multiple Choice Multiple Answer Question The net result of adopting Japanese techniques to improve productivity is:- Correct Answer Improved morale , Better productivity Your Answer Improved morale , Lower costs , Better productivity

Select The Blank Question The assessment factor ________ indicates the person’s problem solving ability, instructions following reliability etc. Correct Answer Work practices Your Answer Leadership

Select The Blank Question Every problem has a ________ Correct Answer Lifespan Your Answer Lifespan

Select The Blank Question Assessment Centers method of PA is a useful method for ________. Correct Answer Internal promotions Your Answer Government employees

True/False Question The job of a boss is to keep finding fault in his employees Correct Answer False Your Answer False

Multiple Choice Single Answer Question

If feedback on faculty knowledge / presentation is average or poor :- Correct Answer Get new faculty or discuss with existing faculty Your Answer Stop that particular training

Multiple Choice Single Answer Question In CIRO method of evaluation :- Correct Answer C stands for context, I for input, R for reaction and O for outcome Your Answer C stands for context, I for information, R for result and O for outcome

True/False Question When presenting, close the presentation abruptly. Correct Answer False Your Answer False

Select The Blank Question To have competent managers, we need ________. Correct Answer Effective appraisals Your Answer Effective appraisals

True/False Question Knowledge of the latest fields helps a great deal in one’s field Correct Answer True Your Answer True

Multiple Choice Single Answer Question Training activity is :- Correct Answer An integral part of the total management development activities of an organization Your Answer An integral part of the total management development activities of an organization

Multiple Choice Multiple Answer Question The atmosphere during counseling should be Correct Answer informal , friendly Your Answer informal , friendly

Multiple Choice Single Answer Question Self assessment is :- Correct Answer The best assessment Your Answer The best assessment

True/False Question In communication, imitate the top boss. Correct Answer False Your Answer False

Multiple Choice Single Answer Question Planning for certain milestones along our career will provide us with :- Correct Answer The opportunity to check our career midway and to stay on course Your Answer The opportunity to check our career midway and to stay on course

Multiple Choice Single Answer Question Every person has a will to set :- Correct Answer Challenging goals for the self Your Answer Challenging goals for the self

Select The Blank Question A boss needs a quality called ________ in making appraisals. Correct Answer Judgment Your Answer Judgment

True/False Question If a person scores nine or ten points on a scale of ten, it means his performance is satisfactory. Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Knowledge workers will have to be responsible for :- Correct Answer More than one job , More than one assignment , More than one career

Your Answer More than one job , More than one assignment , The competitors’ results

Select The Blank Question A manager should promptly share all technical information ________. Correct Answer With his subordinates and bosses Your Answer With his subordinates and bosses

True/False Question Theory is painless, practice is painful. Correct Answer True Your Answer True

True/False Question Two important factors in assessing communication skills are voice and listening skills. Correct Answer True Your Answer True

Match The Following Question Correct Answer Your Answer Training programmes Should be result-oriented Is complex and is for all employees Campaign programmes Is complex and is for all employees Should be result-oriented Trainer Is the person who imparts training Is the managing director of an organization Trainees Are the participants in a training programme Are the participants in a training programme

Multiple Choice Multiple Answer Question Essential qualities in good communication are :- Correct Answer Speak and write clearly , Speak and write concisely , Speak and write accurately to match diverse audience needs Your Answer Speak and write clearly , Speak and write concisely , Speak and write accurately to match diverse audience needs

Multiple Choice Multiple Answer Question A person’s technical functional skills can be gauged by :- Correct Answer His technical proficiency , His quick identification of business problems , His logical conclusions Your Answer His quick identification of business problems , His logical conclusions , His orientation towards action

Select The Blank Question Before beginning feedback in 360 degrees evaluation ________ Correct Answer One needs coaching and practice Your Answer One needs coaching and practice

Select The Blank Question In business communication is always a ________. Correct Answer Two way process Your Answer Two way process

Multiple Choice Multiple Answer Question Desire for power is :- Correct Answer Desire the power to control others , Desire the power to make an impact on others , Desire the power to do something for others Your Answer Desire the power to control others , Desire the power to make an impact on others , Desire the power to do something for others

Select The Blank Question Communication is the transfer of ideas from ________. Correct Answer One mind to the other mind Your Answer One mind to the other mind

True/False Question It is not advisable to copy the PA system of any other company. Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question

Faces in problem solving are :- Correct Answer Nesting , Testing , Arresting Your Answer Nesting , Testing , Harvesting

Multiple Choice Single Answer Question The action plan should be oriented to have :- Correct Answer Genuine improvement in business performance Your Answer Genuine improvement in business performance

Multiple Choice Multiple Answer Question During presentation, the main things that will take the audience along is :- Correct Answer Presenter’s enthusiasm , Presenter’s positive attitude , Presenter’s energy Your Answer Presenter’s enthusiasm , Presenter’s positive attitude , Presenter’s energy

Multiple Choice Single Answer Question For peak performance :- Correct Answer Every team member has to be motivated Your Answer Every team member has to be motivated

Select The Blank Question In KRAs, an employee’s ________ are listed out. Correct Answer Strengths Your Answer Weaknesses

Multiple Choice Single Answer Question Reaction evaluation is defined in terms of processes involved in gaining and using information about :- Correct Answer Trainees expressed reactions Your Answer Trainees as well as trainers expressed reactions

Multiple Choice Single Answer Question The average life expectancy of a successful business is :- Correct Answer About thirty years Your Answer About thirty years

True/False Question Customers pay for waste. Correct Answer False Your Answer True

III Semester Assignment

PERSONNEL ADMINISTRATION

INDEX Part A: Question 1: ..................................................................................................................................... 2 What is meant by Quality of Work Life (QWL)? What does the human resources manager play in contributing to the QWL of employees? ......................................................... 2 Question 2: ..................................................................................................................................... 3 What is the difference between Job Design and Job Analysis? Which requires greater skill to do effectively? ............................................................................................................................ 3 Question 3: ..................................................................................................................................... 5 Describe some common rating errors in performance appraisal. How does the personal bias of the appraiser affect performance appraisal? .......................................................................... 5 Question 4: ..................................................................................................................................... 7 What is management by objectives? What are its advantages and disadvantages? ............... 7 Question 5: ..................................................................................................................................... 8 (a) How does long-term career development of employees help an organisation? .......... 8 (b) What are the different phases in the career of an employee? ...................................... 8 Question 6: ................................................................................................................................... 11 What are the components of an effective compensation system? How is an underpaid employee likely to behave? ......................................................................................................... 11 Question 7: ................................................................................................................................... 13 Why is orientation so essential for a new employee? How would you ensure that a training program is well designed?........................................................................................................... 13 Part B Question 1: ................................................................................................................................... 16 How can conflict be avoided in an organisation? What is the difference between arbitration and Mediation? ............................................................................................................................ 16 Question 2: ................................................................................................................................... 19 What are the key elements in the disciplinary process? .......................................................... 19 Question 3: ................................................................................................................................... 22 Describe briefly the various laws pertaining to employee’s compensation and benefits ...... 22

Part – A

Question 1: What is meant by Quality of Work Life (QWL)? What does the human resources manager play in contributing to the QWL of employees? The best way of approaching quality of Work life measurement is to measure the extent to which people’s ‘happiness requirements’ are met – i.e. those requirements which are a necessary (although not sufficient) condition of anyone’s happiness - those ‘without which no member of the human race can be happy.’

Definition of quality of Work life is: The degree to which a person enjoys the important possibilities of his/her life. Possibilities result from the opportunities and limitations each person has in his/her life and reflect the interaction of personal and environmental factors. Enjoyment has two components: the experience of satisfaction and the possession or achievement of some characteristic, as illustrated by the expression: “She enjoys good health.” Three major life domains are identified: Being, Belonging, and Becoming. The conceptualization of Being, Belonging, and Becoming as the domains of quality of life were developed from the insights of various writers.

The Being domain includes the basic aspects of “who one is” and has three sub-domains. Physical Being includes aspects of physical health, personal hygiene, nutrition, exercise, grooming, clothing, and physical appearance. Psychological Being includes the person’s psychological health and adjustment, cognitions, feelings, and evaluations concerning the self, and self-control. Spiritual Being reflects personal values, personal standards of conduct, and spiritual beliefs which may or may not be associated with organized religions.

Belonging includes the person’s fit with his/her environments and also has three sub-domains. Physical Belonging is defined as the connections the person has with his/her physical environments such as home, workplace, neighbourhood, school and community. Social Belonging includes links with social environments and includes the sense of acceptance by intimate others, family, friends, co-workers, and neighbourhood and community. Community Belonging represents access to resources normally available to community members, such as adequate income, health and social services, employment, educational and recreational programs, and community activities.

Becoming refers to the purposeful activities carried out to achieve personal goals, hopes, and wishes. Practical Becoming describes day-to-day actions such as domestic activities, paid work, school or volunteer activities, and seeing to health or social needs. Leisure Becoming includes activities that promote relaxation and stress reduction. These include card games, neighbourhood walks, and family visits, or longer duration activities such as vacations or holidays. Growth Becoming activities promote the improvement or maintenance of knowledge and skills.

One of the most common methods used to create Quality of Work Life is employee involvement. Employee involvement consists of a variety of systematic methods that empower employees to participate in decisions that affect them and their relationship with the organisation.

Role of human resource manager in contributing to the QWL of the employees. Organisational Democracy Create an organisation culture that treats people as though they are experts at their jobs empower them to use their expertise. Quality Circles: Quality circles are small groups which meet regularly with their leader to identify ad solve work related problems.

Ergonomics: Ergonomics is the study of the biotechnical relationship between the physical attributes of workers and physical demands of the job. The objective is to reduce physical and mental strain in order to increase productivity and QWL. Socio-technical Systems: Socio-technical systems are interventions in the work situation that restructure work, work groups and relationships between workers and technologies adopted to perform their jobs. More than enlarging or enriching a job these approaches may result in more radical changes in the work environment. These changes reduce boredom on the job by rotating employee around the jobs and providing opportunities for socializing by working in teams. Quality in work is important for individuals, but also for growth, employment and a sustainable and competitive economy. Quality in work is important for individuals, but also for growth, employment and a sustainable and competitive economy. Diversity is above all about respect for fundamental human rights. The competence of all persons must be used, regardless of sex, age, ethnicity, disability or sexual orientation. This is important also from a growth perspective. We must have a working life that is sustainable in the long run and that creates more and better jobs. Everybody must also have the possibility to remain in work for a longer time than today. Working conditions must permit this, and this involves paying attention not only to the work environment, but also to competence development/life-long learning, equality, and influence. Flexibility must be combined with security, influence, mobility, safety and learning at work. The employees must be able to influence their own work and working time, work organisation and work content. Psychosocial work environment problems, like stress and burn-out, are growing, while many traditional work environment problems remain. Prevention must be better. The cost of ill health is enormous in the European Union, and the bill is paid by society, enterprises and individuals. In the future it will be necessary to motivate enterprises to take more responsibility concerning quality in work. The problem for the employers is not always lack of resources or will, but finding the right tools and methods. Quality in work must be seen as profitable for all in the long run. Question 2: What is the difference between Job Design and Job Analysis? Which requires greater skill to do effectively? Job analysis: Job analysis provides information on: Educational qualifications, training, experience, skills, traits, attitudes required to perform the job: Through the process of job analysis all activities required to perform a job are identified. This list of activities provides guidelines for the kind of educational qualifications, experience and training required to perform the job. Structure and design of job to make it meaningful and enhance job holders performance : This is to ensure that the job is a meaningful whole, all tasks required for its performance need to be grouped together. Job analysis provides this information which helps in designing the job logically.

Plans for future resources requirements and career planning: Job analysis indicates the skills of the human resources in the organisation processes. When the organisation plans for expansion, growth or diversification skill

requirements would change. Job analysis also provides information on future jobs. With this it would be

Placement of the right person on the right job to utilize skills optimally: Since the job analysis indicates the skills required for a job, it facilitates identification of the right people within the organisation to perform the job. Hence it is possible to match available skills with the job requirements and utilize human resource optimally.

Setting up performance standards: Job analysis indicates the activities required to perform a job and achieve its objectives. These activities when performed enable accomplishment of measurable goals and targets.

Job Design Once the job analysis has been conducted, the organisation has clearly defined the job description and job specifications. The organisation uses this information to design or re-design jobs. Similar duties and tasks are grouped together to design meaningful jobs. This result in achievement of optimal performance and satisfaction, it is also necessary to align the competencies of the job holder with the requirements of the job. Jobs are assessed and the skills required to perform them are determined. The skill deficiency provides the basis for training and redeployment. These are the three other elements that have an impact on the design of the job: Organisational, Environmental and Behavioral. Organisational Element: This is concerned with efficiency. Efficiency designed jobs allow motivated and capable workers to achieve maximum output. Environmental Elements: This must be considered in designing a job. These are the ability of existing employees, requirements of potential employees and their social expectations. Jobs should be designed in such a way that they fully utilise the abilities of the workforce. If the design of the job does not offer the Quality of Work Life that an employee aspires for, the job would create dissatisfaction and low motivation. Behavioral Elements: While designing jobs with elements that aid efficiency, the human needs of the persons performing the job have also to be taken into consideration. People with a strong desire to satisfy higher order needs perform best when jobs are high on dimensions of: Autonomy : Responsibility for work. Variety : Use of different skills and abilities. Task Identity : Responsibility for the whole piece of work Feedback : Information on performance. Task Significance : Significance of task to people within and outside the organisation. Steps in job analysis: Determination of how each job fits into the total organisation through organisation structure and process charts: Before any job analysis process it is necessary to understand the organisation structure, like placement of the people within the organisation and reporting relationships. Also various processes like manufacturing, marketing and finance and other relationships should be understood. Determination of how the job analysis information will be used: Job analysis data may be used for a variety of purposes. Job analysis may be necessary if: Jobs are not clearly defined. Jobs are not logically grouped together. Reporting relationships are not clear. There is an overlap in responsibilities. Jobs with the same or similar responsibility are not placed the same grade and hence salary

scale.

Select jobs to be analysed since analyzing all jobs is time consuming and expensive. Not all jobs are equally critical; some may not be appropriately graded and scaled. Only those jobs which are critical to the functioning and those requiring correction need be taken up for study and analysis. Prepare questionnaire and gather data on the job including characteristics of the job and abilities and behaviour required of the person performing the job. It is necessary to discuss the job content with the job holder and his immediate supervisor. This will provide data on the job as the jobholder is performing it at present as well as the supervisor’s expectations from the jobholder. Based on the type of activities the job holder has to perform the skills, Training, Aptitude and Behavioural requirements can be defined. Hence a standardised questionnaire can be prepared to collect data on all aspects of the job and its requirements. Prepare job descriptions and job specifications: The data collected from the employees holding the jobs that need to be analysed should be discussed with department heads and one or two other senior managers so that the job, as it should be ideally performed, can be defined. The job content can then be suitably modified and job descriptions and job specifications prepared. Application of job analysis: Job descriptions preparation Job specification preparation Development of key result areas (KRA’s) Design of training programmes. Development of compensation structure Strategic planning. Conclusion: Comparing the above two elements – Job analysis and Job design, we can conclude that Job design requires greater skill to do effectively. To perform the job design effectively, certain techniques are required to be adhered to. They are:- Techniques in job design: Depending on the skills and abilities of employees available to perform a task, jobs may require redesign. Some jobs are highly specialized whereas others are routine and repetitive. Routine jobs: If a job is very specialized, experts like industrial engineers need to simplify the work in a manner that the job becomes simple to perform. The advantage of under-specialisation is that it can be done by employees with limited skills; the disadvantage is that boredom sets in resulting in errors or even resignation. Over specialisation: Such jobs do not provide opportunities for accomplishment, recognition or psychological growth. To improve the quality of work-life for persons working on such jobs the following is used: Job rotation:

Job enlargement

Job enrichment

Question 3: Describe some common rating errors in performance appraisal. How does the personal bias of the appraiser affect performance appraisal? Rating errors in the appraisal system: Performance appraisal is a formal, structured system that compares employee performance to established standards. Assessment of job performance is shared with employees being appraised

through one of several primary methods of performance appraisals. Elements in performance appraisal methods are tailored to the organization's employees, jobs, and structure. They include objective criteria for measuring employee performance and ratings that summarize how well the employee is doing. Successful appraisal methods have clearly defined and explicitly communicated standards or expectations of employee performance on the job. Most performance appraisal systems are based upon an assessment of the past. While it is much easier to assess the past than the future, viewing the performance appraisal as a control and maintenance system does little to realise future performance improvement. A consideration of future potential, opportunities and development needs is an essential planning aid for both organisations and individuals in the context of rapid change and the need for a high degree of flexibility. Future performance improvement needs organisational investment in development but this, together with succession planning, is often very poorly managed if at all. There are advantages and disadvantages of all appraisal systems. Sometimes the problem is not with the technique but with how it is used and by whom. The problem with subjective methods is the bias of the rater. Some common biases: Halo Effect: This occurs when the rater’s personal opinion of the employee affects his assessment. Halo error can either be positive or negative, meaning that the initial impression of the employee towards the employer (Higher official) could cause the rating to be either too high or low. Leniency or Strictness effect: When raters tend to be easy in their evaluation, it is called leniency effect. On the other hand there are some raters who see all performers as poor. This is called as strictness effect. Central Tendency Effect: Some raters prefer to avoid high or low ratings ad assign average ratings to all the subordinates. This fails to discriminate between the people in the same department and is therefore of little use for decisions. Recency Effect: Raters often tend to forget past behaviours but remember the actions of recent occurrence. Some appraisees use this tendency among their appraisers to be more visible nearer the time of assessment, particularly if the date of assessment is known. Contrast Error: At times appraisers let one person’s appraisal affect that of the next person. This happens particularly in situations where an average performer is evaluated immediately after an outstanding performer in which case average performer may get rated as a poor one. Personal Prejudice: Personal biases occur due to prejudice against a group or class of people. Sometimes appraisers give higher rating to persons who have qualities or characteristics similar to their own or liked by them. Sometimes such appraisers rate the persons they like most the higher and the one they do not appreciate much the least. Perceptual Set: There is at times a tendency among the raters to see what they want to see or expect to see and their assessment is affected by this attitude. Personal bias of the appraiser affects the Performance appraisal: “Personal biases occur due to prejudice against a group or class of people. Sometimes appraisers give higher rating to persons who have qualities or characteristics similar to their own or liked by them. Sometimes such appraisers rate the persons they like most the higher and the one they do not appreciate much the least” The above information was discussed above in brief. Now an elaborate explanation to such an action in Appraisal System. Example: Consider 10 employees supervised by an official “O”. Same level of task is rendered to each subordinate. But among the 10 subordinates, an employee could be an above average performer, who has the capability of finishing a task in a shorter time than the rest, and takes over more

responsibilities. While another subordinate may be a below average performer, who has the ability to just manage his responsibilities, also taking longer time to live up those responsibility. Given such a situation there are two possibilities of a Biased Appraisal by the superior:

(a) The Rater himself could be an average performer; hence he may consider the average performer as ideal and may perceive the above average performer as the one who does his tasks to out-prove than the rest. This may cause the rating of the better performer to drop down. This kind of bias is profitable to an average performer.

(b) The Rater may be a Good performer; hence he may appreciate the above average performer as ideal and of great asset, while he may perceive the low performing employee not as an asset to the organisation. This kind of Bias will be unprofitable to the poor performer.

Also sometimes there occurs a case where certain persons are liked by the superior for various reasons such as common likes, similar background or college, similar caste or creed or religion. Such discrimination in the thought of the appraiser also leads to Personal Bias. Also there are cases where in the appraisee has complained against his superior sometime in the past. This history could affect the appraisee since the appraiser may have biased opinions about him/her and despite good performance the appraisee may result in poor rating. Such Situations are often seen in large organisation where the number of subordinates under a single man is many (10 or more). In such cases there may be a tendency by the superiors to form an opinion and also likes and dislikes among people. This sometimes acts a bonus for the future growth of an individual under this superiors’ guidance and for some it turns out to be their BAD LUCK. Often noticed in a BPO or an IT firm where the number of subordinates under a superior is many. A performer though being able to show better competency fails in his overall rating to “Personal Prejudice”. On the other hand a poor performer may attain higher rating due to him being liked by his superior. Hence The Ideal Appraisal System opted by an organisation should be chosen in such a way that it accommodates all the various factors and avoid the common rating errors that can take place. Such Systems can create an Employee friendly Environment and also reduce the rate of employee-employer misconceptions and improve the relationship in their work environment. This also enables the Fruitful growth of a person within the organisation and reduces the risk of attrition to the organisation. Question 4: What is management by objectives? What are its advantages and disadvantages? It is all too easy for managers to fail to outline, and agree with their employees, what it is that everyone is trying to achieve. MBO substitutes for good intentions a process that requires rather precise written description of objectives (for the period ahead) and time-lines for their monitoring and achievement. The process requires that the manager and the employee agree to what the employee will attempt to achieve in the period ahead, and (very important) that the employee accept and buy into the objectives (otherwise commitment will be lacking). For example, whatever else a manager and employee may discuss and agree in their regular discussions, let us suppose that they feel that it will be sensible to introduce a key performance indicator to show the development of sales revenue in a part of the firm. Then the manager and the employee need to discuss what is being planned, what the time-schedule is and what the indicator might or might not be. Thereafter the two of them should liaise to ensure that the objective is being attended to and will be delivered on time.

Organisations have scarce resources and so it is incumbent on the managers to consider the level of resourcing but also to consider whether the objectives that are jointly agreed within the firm are the right ones and represent the best allocation of effort. In the traditional performance appraisal methods the appraiser has to rely entirely on his judgment to assess the employee. Since a number of decisions are taken based on appraisal, it is essential to make the system as objective as possible. The management by objectives approach involves establishing performance goals jointly by the superior and subordinate. For this program to be effective, both the superior and subordinate must e actively involved in the objective formulation and agrees upon the methods to be used to assess performance. MBO Principles Cascading of organizational goals and objectives. Specific objectives for each member. Participative decision making. Explicit time period. Performance evaluation and feedback.

The MBO program involves: (i) Defining key tasks for the subordinate and setting a limited number of objectives. (ii) Establishing criteria for evaluation of objectives. (iii) Determining the dates for review of progress and making modification in the original

objective during the review, if necessary. (iv) Having a final evaluation session for counseling and encouragement. (v) Setting objectives for the next cycle. Problems faced by the MBO program are: Too much paper work Setting too many objectives may create prioritization problems Difficult to establish measurable objectives for certain jobs. Too much emphasis on short term performance and losing sight of long-term objectives. May be used by some supervisors as a control devise that intimidates rather than motivates

subordinates. Question 5: (a) How does long-term career development of employees help an organisation? (b) What are the different phases in the career of an employee?

Career planning: An organisation’s success depends upon the availability of competent human resource. Without an effective promotion and succession system the organisation will not be able to achieve its strategic objectives. Career planning involves matching an individual’s career aspirations with the opportunities available in the organisation. Career development can be used as a focus on assuring an alignment of individual career planning and organisational career management process in order to achieve an optimal match of individual and organisational needs. At the heart of successful human resource development -plans is the matching of the business strategies of the organisation and the individual development needs. The concept of Learning Organisation includes the same ideas of integration between business development and human resource development, placing perhaps more emphasis on learning within the organisation. The individual must identify his aspirations and abilities and understand what training and development is required for a particular career path. The organisation must recognize its own needs and opportunities and through human resource planning provide career information and training to its employees.

Career planning is a viable way to meet the organisation’s internal staffing requirements. When the employers encourage the career planning, employees are also motivated to pursue further education, training and other long term career development activities. They are: Career Equity: Employees want to perceive equity in the organisation’s performance appraisal and promotion system with respect to career advancement opportunities. Supervisory concern: Employees expect their supervisors to play an active role in career development and provide timely performance feedback. Awareness of the career: Employees wish to know what career advancement and opportunities are available within the organisation. Career Development: Career development provides a supply of talents and abilities. Individuals must be committed to and accept responsibility for their career development. A number of actions prove useful in career development. These are: Job performance: Career progression depends largely on job performance, the better the performance the higher the chances of going up the corporate ladder. Resignations: When an individual sees career opportunities elsewhere which are not available in the existing organisation, resignation may be the only alternative. When used to sparingly, It results in promotion, salary increase and new learning experience. Mentors: Mentors can aid career development by sharing their knowledge and insights and wisdom to help junior managers. Growth Opportunities: Individual can expand their abilities by enrolling for training programs acquiring an additional degree, seeking new work assignments. When an opportunity arises in the organisation, employees with the required skills would be placed in that position. Advantages of career planning: Helps create and develop an internal pool of promotable employees.

Reduces the turnover because the organisation’s interest in and concern for employees

results in higher employee loyalty.

Taps employee potential by providing them with specific career goals.

Motivates employees to grow and develop.

Satisfies employees’ needs for recognition and accomplishment.

A CAREER PLANING PROCESS.

Different phases in the career of an employee: Most working people go through career stages and it has been found that individual’s needs and expectations change as the individual moves through these stages. Establishment Stage: The first five stages of a career are termed as establishment stage where safety needs are the highest. This is the beginning stage in the career of any person’s work-life. Here the focus is on earning well to acquire assets a person believes are essential like Car, House, Furniture and others. Advancement Stage: The advancement stage lasts from the age of 30-45. During this period the person’s safety needs would have been largely satisfied. Hence there is considerably less concern for hygiene factors like House, Car, etc, and the focus shifts to achievement, esteem and autonomy on the job. Maintenance Stage: During this period the gains of the past are consolidated. Since the individual has satisfied psychological and financial needs, this phase is period pf creativity. The employee wishes to satisfy his esteem and self-actualisation needs. However many people experience mid-career crisis during this period. They do not achieve satisfaction from their work and may even experience psychological discomfort. Retirement Stage: During this phase the individual completes one career and moves to another. The individual now has the freedom to take on activities that he may have been interested in like gardening, social work, teaching which were difficult to pursue while working. Conclusion: Employee career development cannot take place without support from the top management. Commitment of top management is crucial. Employees also need to be given feedback about their career development efforts. It is difficult for an employee to sustain years of preparation to reach career goals unless they receive feedback. Career development does not guarantee success but without it employees would not be ready for a job when the opportunity arises.

Individual Needs

Personal Counseling & assessment

Individual Development Efforts.

Matching Matching

Organisation needs and opportunities

Placement on Career Path

Formal Trng. & Dev. Programs

Personnel Mktg. & Career Info.

Question 6: What are the components of an effective compensation system? How is an underpaid employee likely to behave? Compensation is the reward an employee receives in exchange for performing the organisational tasks. Compensation is Direct and Indirect. Direct compensations are Wages, Salaries, Bonuses or Commission.

Indirect Compensation is Paid Leave, Insurance, Medical Benefits, Housing Allowance,

etc that are not a part of the direct compensation. Components of effective compensation system: Organisations have to have effective compensation policy to: Acquire qualified personnel: Compensation should be on par, if not better than prevailing industry rates in order to attract qualified persons. Retain present employees: Employees quit if compensation levels are not competitive. Ensure equity: Compensation should ensure internal equity, i.e. compensation should be related to relative worth of jobs. External equity should be maintained by paying wages similar to those paid to persons performing similar tasks in other companies. Internal equity should be maintained by paying the employees with similar responsibilities, qualifications and experience similar salaries. Reward desired behavior: Compensation should reinforce desired behavior through increments and rewards and act as an incentive for the behavior to occur again. Similarly withholding increments for poor performance will ensure that the employee puts in more efforts. For example: Many organisations appreciate the employee effort though Thank you cards for the effort they have put in for the month. This invokes a sense of healthy competition among employees and a positive work spirit. Also the methods of “Star of the month” which rate the productivity and efficiency enable measuring the employee efficiency. Control Costs: A rational compensation plan helps attract and retain employees at a reasonable cost. Without proper structure the organisation may overpay or underpay the employees. A compensation policy is effective if salaries and perquisites are: Adequate: In line with what is paid in similar companies in the same geographical area. Balanced: A reasonable combination of direct and indirect benefits Cost effective: What the organisation can afford to pay. Equitable: Commensurate with the effort put in and the ability used. Incentive: Sufficient incentives are needed to motivate the employees to work effectively. Secure: Sufficient to satisfy the employee’s basic need and make him feel secure Factors affecting Compensation: Supply and Demand: The availability of people and the demand determine the “Going-Wage-Rate”. When the demand is high and the availability low, salaries are high. When the availability exceeds the demand, salaries are low. Ability to pay: If a company is doing well and has the ability to pay, the tendency is to raise the compensation level. However if a company is highly successful, there is little need to pay far more than the competitive rates to obtain good personnel. The company may choose to pay above competitive rate to attract the best availability in the industry.

Cost of living: The cost of living index does not determine the base compensation. It indicates what the rate of increase in salary should be to keep up with the inflation so that employees’ real wages do not reduce. Benefits: Indirect benefits are employer provided rewards and services other than wages and salaries. These benefits are provided for various reasons:

1. Keep wages and salaries low and hence obtain tax benefits 2. Make the salary package competitive to recruit and retain talent. 3. Act as motivators 4. Ensure long – term employment as some benefits are linked to time spent in an

organisation. Some other indirect benefits that companies offer are: Insurance: employees are insured by the company for accident, disability/death. Medical benefits: medical benefits are provided to the employees by the company through insurance. Retirement benefits: retirement benefits like provident fund, gratuity, pension are provided for retiring employees who have served for a long term. Paid leave: Employees are given certain special leave like casual leave, privileged leave, medical leave during which they receive their salary and full benefits. Certain number of days in a year only is allotted for such benefits. Reimbursement for travel is also allotted in certain companies. Other benefits: Benefits like assistance for housing, children education, marriage loans at low interest are also provided. Other perks’ like telephone reimbursement etc are also some of the benefits that certain organisation avails to the employees. How is an underpaid employee likely to behave? Compensation package is the biggest criteria for any employee to choose an organisation. If this main factor is looked down, then there are many chances of losing a good employee. Organisations must ensure that employees with certain qualifications and experience must be given certain level of salaries, failing which; its repercussions will be noticed in his work. Certain dominating behaviors of such employees are: Poor performance: If correct level of compensation is not ensured, the first impact goes on the job performed by the employee. The level of delivery reduces his interest in the job gets distracted. Resignations: Underpaid employees start seeking job opportunities outside the organisation. If a profitable offer is found then he resorts to resign from the current job and jumps to a better organisation with better payment packages. Other behaviors noticed in a unsatisfied/underpaid employee: Dissentful attitude: The employee starts to dissent the work he performs and starts to withdraw from all responsibilities. Complaining: This is a very common behavior in such employees. The underpaid employee starts complaining to his fellow colleagues and superiors about his dissatisfaction levels in pay scales. Group influencing: The underpaid employee may start to form his set of groups and influence them against effective production and affect the growth in the organisation. Productivity: The highest affecting factor to the organisations will be the productivity which would drop. This in-turn would affect organisations goals to be delivered per person. Concentration: The employee loses his concentration in his job, becomes distracted and loses the responsibility given to him and also the seriousness of is job. Unprofessional: Common attitude noted in such employees are an unprofessional attitude. They start fights within the organisation, create misunderstandings and very disturbed environment. Conclusion: Thus an organisation whose outlook is an employee friendly environment, then the above factors must be taken into account while deciding a compensation and benefit system and avoid the attrition in the organisation. Factors to ensure better compensation system:

1. Better wage Scale 2. Good appraisal system 3. Regularised promotion system 4. Good Bonus and Perquisites. 5. Better Direct and Indirect compensation packages.

Question 7: Why is orientation so essential for a new employee? How would you ensure that a training program is well designed? Orientation (Induction): The objective of orientation is to familiarize with the rules and regularizations of the organisations and also the various heads and departments of the organisation. Its objective is also to provide new recruit with information about organisation “Vision and Mission”. This is the process of familiarisation with the organisation and settling into the job. It is easy to forget that the selection process is only the beginning of the employment relationship, and the future of that relationship depends to a considerable extent on how the new employee is settled into the job. Most labour turnover is among new employees, and work efficiency is reached only after a period of learning and adjusting to the new environment. By planning an orientation programme, in consultation with trade union or other employee representatives if available, the organisation can quickly build on the positive attitude of the successful candidate. However keen new recruits may be, they may have anxieties about how well they will: • get on with their co-workers • understand the standards and rules (written and unwritten) of the organisation • make a good impression on their new manager or supervisor • be able to do the job. A good induction programme makes business sense, whatever the size of the organisation, and whatever the job. It introduces the newcomer not only to their immediate colleagues, but to other workers with whom they may have less day-to-day contact, including trade union representatives (if they are recognised in the organisation) or employee representatives on any staff committee or council. Induction often begins before the person has actually started, in that the organisation will supply material as part of an initial 'information pack', or with the invitation to interview, or with the letter of job offer. This may be particularly important in jobs of a technical nature, where it is helpful for the new starter to be as well informed as possible about that side of the work. Clearly, learning the particular projects and initiatives will have to be done in the workplace but much 'mental preparedness' can be undertaken in advance. The Company Handbook, and the Written Statement of Employment Particulars, can also provide essential information about the organisation and the job. A good reception, with the line or personnel manager spending time with the new employee, is important on the first day. There may be further documentation to complete, perhaps a preliminary discussion about training either immediately or in the future, an explanation of the development opportunities that are available, and of course enough information to give the new starter a good grasp of the working practices of the organisation. Any particular health and safety requirements should be made known, together with details of whom to go to for help and advice during the course of their employment. Many companies use a 'buddy' system, where an experienced worker is nominated to assist the new recruit in all the day-to-day questions that may arise.

It is useful to have a written checklist of the items that need to be covered in the induction programme; Not only does this give some structure to the induction but it also ensures that both the new starter and the manager know what has or has not been covered at any given time. Such a checklist is normally drawn up by the personnel section in consultation with other involved staff, such as safety officers, line manager/supervisors, employee representatives (if appropriate), and training officers. The induction programme may be spread over several days or weeks, and may incorporate specific job training, but the following points should be borne in mind: • All employees need to be able to work in a safe and healthy manner. Recruitment and placement procedures should ensure that employees (including managers) have the necessary physical and mental abilities to do their jobs, or can acquire them through training and experience. Employers should have systems in place to identify health and safety training needs arising from recruitment • People can take in only so much information at any given time, and should not be overloaded. It is important that health and safety is introduced in a structured way • If there are special health and safety requirements, make sure the new starter fully understands their importance - otherwise there is the risk of being exposed to unnecessary danger or endangering their co-workers. All employees must know what to do in the event of a fire or other emergency • Setting out the plan of induction at the beginning avoids the problems that can arise in trying to arrange time in the future, when the employee is established in the job • Not to forget induction needs for shift workers or night workers. They may need some time on days, or modified shifts, to cover the induction period • Even if the induction period covers job training, try to let new starters do some practical work, as this will assist their learning and enable them to relate what they are being taught to what they will be doing. The outcome of all this is that the new starter should have a good feel for the organisation, and should continue to feel that they made the right decision in joining the firm. Training: In organisations dedicated to creating a learning environment, Training is accorded high priority. In these days where technology requirements are changing so rapidly, acquiring new knowledge in all fields has become mandatory. Any employee persevering to attain great heights in an organisation must ensure that his level of knowledge is kept at par, or else he may lose in the race of competition. Advantages of Training: Exposed to new ideas. Expand their knowledge. Begin to look at their jobs critically and think differently May alter their behavior in desired ways. Various types of Training: On the job training Job rotation Case method Role playing Management games Assessment of Training needs: Training needs are assessed by analyzing the organisation’s need, the knowledge, skills and ability required to perform a job and the jobholder’s skills and capabilities. The employees’ skills and abilities are available in the skills inventory. Their training needs may be assessed by identifying the gap between skills possessed by the employee and those required for the job.

Another source of information is employee’s supervisor. Performance appraisal also provides data on the skills needed to be imparted to the employee.

PROCEDURE FOR TRAINING

Ensuring training has been well designed: Evaluation of training: Training and development programs are transformation process. Training may be evaluated by comparing the results with the objectives set for the training programme. There are three criteria to evaluate a training programme. Internal: This is directly associated with the content of the training programme. The programme is said to be successful if the participants have learnt the contents of the programme and acquired skills and knowledge. This is known as Training Validity. External: External criteria are related to the ultimate purpose of programme (Improve effectiveness of the employee). If the knowledge, skills and abilities acquired through the training programme result in better performance on the job, then it is known as Transfer Validity. Participant Reaction: If the participant liked the programme, assimilated the knowledge and skills offered by the programme and were motivated to transfer their learning to the work situation, then the programme may be assumed to be effective. Conclusion:

Identify Training Needs

Specify Training Objectives

Determine Training Contents

Design Training methods and appropriate Media

Implementation of training Program

Program Output

Evaluation Of Performance

F

E

E

D

B

A

C

K

Program Input

Thus training can be ensured to be designed as per requirement and though various methods of examination and evaluation, the method can be assessed effective or not. Each organisation chooses various training strategy depending on their skill requirement and also assess the results in various manner. Training needs to be evaluated, otherwise the net results will be of no use, since the training would just remain a certificate in the hands of the trainee and no practical purpose served.

Part-B Question 1: How can conflict be avoided in an organisation? What is the difference between arbitration and Mediation? Disagreements and conflicts are a part of the natural order of things. When various people function together as a team, each person might possess his/her own ideas. Hence chances of idea conflict and misunderstandings etc occur. In an organisation, employees and management have divergent interests in how scarce resources may be allocated and this leads to grievances. The HR department or the Personnel Department handles such issues and sorts out the discrepancies and conflicts. While each supervisor deals with only problems occurring in his department, the personnel executive has a company wide perspective of complaints and can identify the types and causes of the problems. With this information the personnel department can create formal procedures for problem solving. Conflict Resolution: The first step in conflict resolution is their discovery ad Exposure. For this, organisations set up an upward channel of communication through which the voice of the employee may be heard. Direct Observation: Not all problems are expressed, but a good supervisor knows the customary behavior of his subordinate. When a significant change occurs in his behaviour or work it may be assumed that the employee has a problem. Open Door Policy: A formal open door procedure allows employees to discuss their problem with the supervisor and then up the hierarchy to the highest level, if necessary. The policy sounds democratic, but generally is defective since access to senior managers is not that easy and the subordinates will not be comfortable. Personnel Counselors: At times an employee may not wish to go the superior with a problem. The company appoints trained psychologists who act as counselors. Employees may discuss their problems with these experts who would protect their identity. Suggestion Boxes: Companies can set up a suggestion boxes in which employees may write down their problems and submit anonymously. Often employees are afraid to voice their concern because of fear of retaliation by management, although this is not well-founded. Exit Interview: If the conflict or disagreement is so great that the employee resigns, the exit interview provides one last opportunity to discover the nature of dissatisfaction. Most of the time the employees voice their dissatisfaction at this time since they are no more bound to the rules or limits of the organisation. Ombudsman Approach: The personnel department provides a place where the employee can submit a complaint, have the Ombudsman investigate it and try formulating solution which is acceptable to the employee and the management. The Ombudsman serves as a investigator or Mediator. Internal Tribunal: A review board or panel is constituted by the management to solve problem. The panel hears the testimony or reviews written information submitted by the employee and then takes a decision.

Generally the panel’s decision is final but, at times, if the employee is not satisfied an appeal is allowed. Problem- Solving for Unionised Employees: In case of Unionised employees problem solving is marginally different because the union represents the employees in submitting their case. Once a grievance is submitted, the personnel department should make every effort to resolve it fairly and quickly. Failure to do so may be perceived as disregard for the employees’ needs and union’s status and may result in low motivation, morale, productivity, loyalty and even go-slows or strikes. When solving the problems the personnel department should ensure that: Complaints are investigated and decided on facts not emotional whims.

Causes of grievance are genuine and not due to personal conflicts.

Proper grievance procedure is followed involving both the union and the management.

Arbitration: The grievance – handling procedure des not always provide satisfactory solutions. When a deadlock occurs Arbitration may be required. The arbitrator acts as a judge, hears both sides of the dispute and after weighing the facts, and renders a binding decision. Mediation: Mediation is different from arbitration in that the mediator is a third party who enters the dispute but has no power of decision. He can only suggest, coax, recommend or keep the two parties talking with each other. Union management cooperation: Satisfactory resolution of disputes may avert ill will and strikes or other non- cooperative actions by the union. However these after-the- fact measures. A proactive effort should be made to build cooperation between the union and management so that grievances, disagreements and conflicts do not occur. There are several proactive and cooperative methods: Prior consultation: If the management holds consultations with the union leaders and explains its plan of action before implementation, unions and employees tend to be appreciative of management’s intensions and hence become cooperative. Sincere Concern: Management can show sincere concern for employee problems and welfare when there are no obvious and serious problems and management is not obligated to do so. Joint study committees: For complex problems confronting management and unions, joint committees may be formed to discuss, analyse and solve the problem. This would ensure involvement and commitment. Conclusion: There is never single best method to build cooperation or solve Disputes. The method used depends on the situation. However if the personnel department build cooperation with their unions or employees the management gains higher productivity and morale.

Manifestations of Conflict

Manifestation of organised group conflict (Union management Conflict)

Manifestation of individual and unorganized conflict

Manifestation of unions

Manifestation of mgmt.

Management Workers

Non co-operation

Arguments

Hostility

Stresses

Unwillingness to negotiate

Resentment

Absenteeism

Labour Turnover

Demotion

Lockouts

Lay-Off

Unwillingness to negotiate

Work to rule

Termination

Unorganised with holding of efforts

International Waste and inefficiency

Instances of breaking rules

Absenteeism Complaints

Lock Outs

Layoffs

Demotion

Unnecessary Firing

Penalties

Over Strict Discipline

Autocratic Supervision

Demonstration

Loss of Prod.

Strike

Difference between arbitration and Mediation:

Arbitration Mediation Arbitration is an extra-judicial mechanism through which conflicts can be solved. It is an adversarial process, which is governed by the principle of party autonomy. This means that it is the parties to a conflict who determine whether they want their dispute to be solved through arbitration. Thus the arbitrators derive their authority solely from the parties. Parties are free to choose the place (seat) of arbitration, and often do so through a contractual clause before a dispute emerges. Arbitration processes are convened on an ad hoc basis, and the parties influence the composition of the arbitration panel and/or the selection of a specific arbitrator. The parties determine the "rules of the game," either by designing the process themselves or by choosing the seat of arbitration. In the latter case the parties agree to make use of existing institutions, which provide facilities and a set of adopted rules that govern the process. Arbitration proceedings are confidential. The details of the arbitration will usually remain confidential but quite often the actual result as embodied in the Arbitration Award will be well known in the market. Second, that arbitration proceeding are cheaper than Court proceedings. Reinsurance arbitration proceedings can be horrendously expensive: from service of the arbitration notice to issuance of the final arbitration award can be a matter of years as opposed to months: time is money. You also pay for the arbitrators and an arbitration venue, which are both free in Commercial Court proceedings.

Mediation requires the disputing parties to work together to find a mutually agreeable solution. The mediator has no authority to render a binding decision. The parties to the dispute make the decision, and only they can make it final through entering into a written agreement, enforceable as a legally binding contract. Mediation is thus a non-adversarial process, typically described as a "win/win" for all parties Mediation is a nonbinding process that employs a neutral person — the mediator — to facilitate negotiations between disputing parties. Mediation redefines the ways the parties look at a dispute. Unlike arbitration, a mediator often can get the parties to look beyond their legal rights, to an examination of their underlying interests. This process often leads to creative, business-driven solutions. Mediation works because the parties control the process and outcome, there is more effective communication, there is greater flexibility and efficiency, and the process is confidential. Studies also show that when mediation fails to produce a settlement, it is often because the participants lack understanding of the process, not because of a failure in the process.

Question 2: What are the key elements in the disciplinary process? Discipline is the action taken by management to encourage compliance with the organisation standards. It is a process to correct and mould employees for better performance. There are two types of discipline:

1. Preventive Discipline: This action is taken to encourage employees to follow standards and rules so that indiscipline is prevented. The personnel Department plays a major role in preventive discipline. They communicate the rules to the employees, conduct trainings and even counsel employees if necessary.

2. Corrective Discipline: This action is taken when there is non-compliance with the rules. Typically corrective discipline is a penalty like warning or suspension.

Discipline is one of the most challenging areas in the Personnel management function. In dealing with difficult employees, operating managers must diagnose both internal and external environmental factors contributing to the indiscipline, prescribe and implement appropriate remedial actions and evaluate the effectiveness of their decisions.

Disciplinary Alternatives When deciding what disciplinary action to take, we need to keep in mind that discipline is supposed to be constructive. The goal is to guide the employee to improve performance or correct inappropriate behavior, not to punish the employee. As a general rule, the action should be just enough to get the employee's attention. However, it maybe needs to have to take progressively more serious actions if there is no improvement or if repeat occurrences follow. We need not take each of these actions, but you will normally take more than one of them. The alternatives are: Oral Warning:

Set a time and place to ensure privacy. Make notes about what you want to say in advance. Remember that the employee may have a right to representation. State clearly that you are issuing an oral warning. Be specific in describing the unacceptable performance or behavior. Remind the employee of the acceptable standards or rules. If they are available in writing,

provide them to the employee. State the consequences of failure to demonstrate immediate and sustained improvement:

Further disciplinary action may be the result. Note the oral warning on your calendar and key elements of discussion

Written Warning: If you gave an oral warning and the problem performance or behavior persists, a written warning may be effective. You may decide to use this disciplinary action more than once, to get the employee's attention. Be careful, however, not to get stuck issuing repetitive letters of warning that fail to influence the employee's behavior or performance. .

State clearly at the outset of the letter that it is a written warning, and cite the appropriate personnel policy or contract provision.

Describe the performance problem(s) or work rule violation(s) in very specific detail and attach documents which support your conclusions.

Outline previous steps taken to acquaint the employee with the issue (coaching sessions, performance appraisals, and previous disciplinary actions) and attach copies of the documents.

Describe the impact of the problem (safety issues, need to reassign work). Note the employee's explanation (as revealed during your investigation) or that the

employee declined to offer one. If it was unacceptable, explain why. Reiterate your expectations regarding behavior and/or performance. Note that if the employee doesn't demonstrate immediate and sustained improvement, the

consequence will be further disciplinary action, up to and including dismissal. Refer the employee to the appropriate policy or contract provision for appeal rights. Deliver the warning letter to the employee and place it in the employee's departmental

personnel file using appropriate delivery procedures such as "Proof of Service." Suspension without Pay: This is normally the next stage in progressive discipline after written warning(s).Suspension typically prevents work for a number of working days, as specified in the letter, and pay is docked accordingly. Length of a suspension without pay will be influenced by policy or contract requirements. The letter states that it is a suspension without pay, the appropriate policy or contract provision, and the number of days the employee will be suspended. It also (as with a letter of warning)

describes the problem, previous corrective measures, impact of the problem, your expectations, consequences of failure to improve, and the employee's appeal rights. Depending upon the personnel program the employee belongs to, you may be required to issue a letter of intent to suspend, which provides the employee with the right to appeal your intended action to the next higher management level before the action is implemented. Reduction of Pay within a Class: This alternative is normally used when you do not wish to remove the employee from the work site, but serious discipline is appropriate. It is most appropriately used in lieu of suspension without pay, in cases of chronic absenteeism or tardiness. The reduction of pay is for a specific period of time, related to the seriousness of the performance discrepancy or work rule violation, and noted in the letter. The disciplinary letter will incorporate the same elements included in a suspension Demotion to a Lower Classification: This action involves movement of an employee to a lower level position, and may be temporary or permanent. Demotion is most often appropriate in cases of inadequate performance of responsibilities at a particular level, rather than violation of work rules. It should be based upon a reasonable expectation that the employee will perform successfully in the lower classified position. For example, did the employee previously hold a similar position, and did they perform satisfactorily? Dismissal: This alternative is normally selected after performance counseling and progressive discipline have failed to get the employee's attention to the problem. In extreme cases, such as job abandonment, theft, or an act that endangers others, the offense may be so grave that we forgo progressive discipline. In carrying out disciplinary action be sure to:

Maintain a professional manner by keeping the disciplinary process confidential between you and the employee

Make a careful diagnosis of the problem to determine whether disciplinary action is appropriate

Provide specific examples of performance discrepancies or work rule violations so the employee fully understands what needs correction

Allow the employee ample opportunity to explain so that you have all the facts Make sure discipline is the appropriate tool. Would coaching or performance appraisal be

sufficient to get the employee's attention? When you take disciplinary action, make sure the punishment fits the crime Help the employee improve performance by providing specific recommendations and

requirements Communicate clearly so the employee understands the consequences if performance or

conduct does not improve Approaches to Discipline: Hot Stove Rule: In this approach to discipline, the reaction to the disciplinary action has the same effect as to how a person reacts when he touches a hot stove. The consequences are:

(a) Warning: Before any behavior has taken place the consequences of the undesirable behaviour are communicated to the employee.

(b) Immediate Burn: If any disciplinary action has to be taken, then it has to be taken immediately after the undesirable act has taken place. The employee must be able to see the link between the act and the punishment.

(c) Consistency: The same action is taken against any person performing the undesirable act – no discrimination.

(d) Impersonality: The disciplinary action is not directed towards a person, its meant to eliminate the undesirable behaviour.

Progressive Discipline The progressive discipline approach is administered to give an employee a chance to take corrective action before more serious penalties are imposed. Therefore the severity of penalty is increased every time the offense is repeated. The objective is to create and maintain a productive responsive workforce. Positive Discipline: The disadvantages of Hot-stove and Progressive discipline are that they focus on past behaviour. Some employees who are disciplined in a punitive way may not remain committed to their job or feel good about the company. Positive discipline is future oriented and is included by working with employees to solve problems so that indiscipline does not occur in the first place. Question 3: Describe briefly the various laws pertaining to employee’s compensation and benefits There are number of laws pertaining to the industrial workmen. Some of them are listed below: Laws pertaining to employee compensation and benefits are:

1. The Employees ’ Provident Fund and Miscellaneous provisions act, 1952 The Employees’ Provident Funds and Miscellaneous Provisions Act, provides for compulsory contributory fund for the future of an employee after his retirement or for his dependents in case of his early death. The objective of this act is to make available benefits of statutory schemes of the provident fund, family pension and deposit linked insurance funds to employees in the factories and other establishments. This act provides for wider terminal benefits to industrial workers in contingencies such as retrenchment, closure and retirement on reaching the age of superannuation, voluntary retirement and retirement due to incapacity to work. Applicability: Every factory engaged in any industry specified in Schedule 1 in which 20 or more persons

are employed; Every other establishment employing 20 or more persons or class of such establishments

which the Central Govt. may notify; Any other establishment so notified by the Central Government even if employing less than

20 persons Not Applicable: Any factory or establishment registered under any central or stare law relating to cooperative

societies employing less than 50 persons and working without the aid of power. Any establishment belonging to the central govt. or state govt. and having a scheme of

contributory provident fund or old age pension. Additional Benefits: Employee’s pension Scheme-!971: Comes under this act. The purpose of this scheme is to

provide family pension and life insurance benefits to widows and children of PF members of the establishments covered by the Employee Provident Fund Act-1952.

Employees’ Deposit Linked Insurance Scheme-1976: This act also comes under the EPF Act-1952. The purpose of this scheme is to provide life insurance benefits to the employees of the establishment covered by EPF and MP Act-1952. 2. The Employees’ State Insurance Act – 1948

The Employees’ State Insurance Act, provides for certain benefits to employees in case of sickness, maternity and employment injury. Applicability The Act extends to the whole of India. It applies to all factories (including Government factories but excluding seasonal factories) employing ten or more persons and carrying on a manufacturing process with the aid of power or employing 20 or more persons and carrying on a manufacturing process without the aid of power and such other establishments as the Government may specify.

A factory or other establishment to which this Act applies, shall continue to be governed by its provisions even if the number of workers employed therein falls below the specified limit or the manufacturing process therein ceases to be carried on with the aid of power, subsequently Every employee employed in or in connection with the work of a factory or establishment covered by the act and drawing wages up to Rs.3,000/- per month is required to be insured under this act. Not applicable:

Factories working with the aid of power wherein less than 10 persons are employed; Factories working without the aid of power wherein less than 20 persons are employed; Seasonal factories engaged exclusively in any of the following activities viz. Cotton

ginning, cotton or jute pressing, decortications of groundnuts, the manufacture of coffee, indigo, lac, rubber, sugar or tea or any manufacturing process incidental to or connected with any of the aforesaid activities, and including factories engaged for a period not exceeding seven months in a year in blending, packing or repackaging of tea or coffee, or in such other process as may be specified by the Central Government;

A factory which was exempted from the provisions of the Act as being a ‘seasonal factory’ will not lose the benefit of the exemption on account of the amendment of the definition of ‘seasonal factory’;

Mines subject to the Mines Act, 1952; Railway running sheds; Government factories or establishments, whose employees are in receipt of benefits

similar or superior to the benefits provided under the Act and Indian naval, military or air forces.

Benefits There are 6 kinds of benefits provided under the act: Sickness benefit Maternity benefit Disablement benefit Dependants benefit Medical benefit Funeral expenses.

3. The factories Act – 1948

The act is applicable to Factories which means (a) Any premises where 10 or more people are employed and n any part of which

manufacturing process is carried out with the aid of power. (b) Any premises where 20 or more people are employed and in any part of which a

manufacturing process is carried out without the aid of power. Provisions of the Act. Keep the premises clean. Dispose of waste and effluents. Maintain adequate ventilation and temperature. Prevent accumulation of dust and fumes. Avoid over crowding Provide sufficient lighting, drinking water. Toilets, washrooms and spittoons. For safety of the workers every factory must: Fence certain machinery. Protect workers repairing machinery in motion. Protect young persons working on dangerous machines.

Maintain lifts ad hoists in good condition. Protect workers from injury to the eyes. Protect workers from dangerous fumes, gases, vapours and dust. For the welfare of the workers every factory must: Provide facilities for washing. For sitting while workers are at work. Storing clothes not worn during work hours (Large factories only). First aid boxes and cupboards. Canteens (Large factories only) Rest rooms and lunch rooms (Large factories only). Crèches (Factories employing more than 30 women workers). Working hours: Working hours for adults are as follows: Not more than 48 hours a week Not more than 9 hours a day. Interval for rest of at least 30 mins. After 5 hours of work. Total period of work including rest interval must not be spread more than 10 ½ hours a day. Holiday for whole day once a week. Overtime for working more than 9 hours a day or 48 hours a week at double the rate. Women cannot be employed after 7pm and before 6am.

Employment of children: The following rules apply to the employment of children: Employment of children below 14 yrs of age is prohibited. A child who has completed 14 years of age but less than 15 may be employed for a maximum

period of 4 ½ hours a day provided: o A certificate of fitness has been granted by the certifying surgeon. o He is not employed between 10pm and 6am.

The manager must maintain a register of child workers in the prescribed form. A child who has completed the age of 15 but less than 18 may e employed as an adult

provided he has certificate of fitness for a full days’ of work. Leave rules: Rules for annual leave: A worker must be allowed annual leave with wages at the rate of one day for every twenty

days worked during the previous calendar year provided he has worked for 240 days or more in the previous calendar year.

A child worker must be allowed annual leave with wages at the rate of one day for every 15 days worked during the previous calendar year provided he has worked 240 days or more in the previous calendar year.

Leave ma be accumulated up to 30 days for adults and 40 days for children The leave is exclusive of holidays occurring during or at either end of the leave period. Wages for leave allowed must be paid before the leave period begins.

4. Minimum wages Act-1948: The government is required to fix minimum rates of wages payable to employees employed in the employment specified in part1 or part2 of the schedule appended to the act. The employer is bound to pay to every employee engaged in that employment wages at a rate not less than the minimum rate fixed and enforced.

5. Payment of bonus Act – 1965 The act is applicable to every factory and every other establishment employing 20 or more persons. Every employee drawing a salary or wage up to Rs.2,500/- per month and who has worked for a minimum period of 30 days in a year is entitled to be paid bonus. The minimum bonus payable is 8.33% of the salary or wage or Rs.100 whichever is higher. The maximum bonus payable is 20% of the salary or wage.

6. The payment of Gratuity Act- 1972

Applicability of the Act: The act is applicable to: Every factory, mine, oilfield, plantation, port and Railway Company. Every shop or establishment in which 10 or more persons are employed. Such other establishments in which 10 or more employees are employed as central govt. may

specify. Eligibility: The employee has to work for a minimum of 5 years to earn gratuity. In case of death or disability gratuity becomes payable to his nominee or heirs even if he has rendered less than 5 yrs of service. Rate of payment: Gratuity is paid at the rate of 15 days’ wages for every completed year of service or part thereof in excess of six months, based on his last drawn wages.

7. Payment of wages act: Applicability of the act: Factories Railways Any other establishments specified in sub-classes) to g) of section 2(ii) of the act.

Employees earning less than Rs.1600/- per month are covered and protected by this act. Time and method of payment: The wages must be paid on a working day and not on a Holiday. Establishments employing less than 1000 persons must pay wages before the expiry of the 7th

day of every month and other establishments must pay before the expiry of the 10th day of every month.

When the employment of any person is terminated the wages earned by him must be paid before the expiry of the second working day from the day of termination.

8. The workmen’s compensation Act – 1923:

Applicability of the Act: Every employer: Employing persons listed in schedule II to the Act. Carrying on an occupation listed in schedules III to the Act is liable to pay compensation Injuries are classified into:

1. Death 2. Permanent total disablement 3. Permanent partial disablement 4. Temporary disablement (total/Partial)

If an accident occurs out of or in course of employment is entitled to receive compensation.

________________________________________________________________________


True/False Question The recruitment agency is paid certain % of the incumbents'

salary as professional charges. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question Potential of managers may be assessed through :-


Your Answer Achievement of goals

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a

certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour

Your Answer Agricultural labour

True/False Question It is mandatory in all States to inform the employment exchange

of vacancies at workmen level. Correct Answer False

Your Answer True

Match The Following Question Correct Answer Your Answer

Difficult employees Consistently breaks company rules

Consistently breaks company rules

Constructive approach to discipline

Root out causes Hot stove rule

Serious offence Written reprimand Non compliance with rules

corrective discipline Non compliance with rules Written reprimand

True/False Question Participation is impossible at all levels of management.


Your Answer True

Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :-


Your Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund , Safety of employment

Multiple Choice Multiple Answer Question Personnel Administration can contribution in.


Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package , Production

Select The Blank Question Information Technology reverses the effect of ________.


Your Answer Rigidity

Multiple Choice Single Answer Question All applicants are asked to fill up an :-

Correct Answer Application blank

Your Answer Application blank

Multiple Choice Multiple Answer Question Advantages of career planning are :-


Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees

Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher

production & participation, is a necessary condition for :- Correct Answer Success

Your Answer Commitment

Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the

relationship between :-



Select The Blank Question Transfer is a ________.



Select The Blank Question Article 43 'A' was inserted in the constitution under the

________. Correct Answer Directive Principles of State Policy


Select The Blank Question Advertisement is an ________ of seeking recruits.



Multiple Choice Multiple Answer Question Procedure for training includes the following :-

Correct Answer Identify training needs , Specify training objectives , Design training methods

Your Answer Identify training needs , Specify training objectives , Design training methods

Multiple Choice Single Answer Question Which cost can save through good induction or orientation

program? Correct Answer Labour Cost.

Your Answer Labour Cost.

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the

orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards

Your Answer The Registrar of Union , Labour Commissioner , Wage boards , P.F.Commissioner


Question Criteria for selection includes :-



Select The Blank Question ________ is a tool of data collection.



Multiple Choice Single Answer Question Employees wish to know what career advancements

opportunities are available in the :- Correct Answer Organization


Multiple Choice Single Answer Question What is the action involved in job redesign?



True/False Question Key result areas are related to Target / Goals of the job holder.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:-

Correct Answer Encourage initiative , Perform better , Develops sense of responsibility

Your Answer Encourage initiative , Perform better , Develops sense of responsibility

True/False Question Hiring, Termination & Turnover of employee dose not involve

cost. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question The process of Job Analysis involves :-



True/False Question Compensation should not ensure internal equity.


Your Answer True

Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in

growth phase:- Correct Answer See alternatives , Accept change easily , Clear vision of the

future Your Answer See alternatives , Accept change easily , Clear vision of the

future , Communication

Select The Blank Question An effective organization must meet both company's objectives

& employee ________. Correct Answer Needs

Your Answer Needs

True/False Question Personnel department has to design the organizational structure

which should be in tune with the Organization's strategies. Correct Answer True

Your Answer True

True/False Question Standing orders means the rules of conduct for workmen

employed in industrial establishments. Correct Answer False

Your Answer True

Multiple Choice Single Answer Question HRIS can be useful for almost all the :-



Select The Blank Question Problem solving approach method identifies problems which

may be interfering with________. Correct Answer Employee performance

Your Answer Employee relation



Your Answer Works Committees , Joint Management Councils , Joint Councils , Quality Circles

Select The Blank Question Personnel Administration is concerned with managing people

at________. Correct Answer Work

Your Answer Work


Shop Council 500 or more workers I.D.Act

Works Committee I.D.Act 500 or more workers

Participation Parting with power Promotion of Industrial Democracy

WPM Promotion of Industrial Democracy

Parting with power

Select The Blank Question Issues of collective bargaining and ________ are outside the

scope of council. Correct Answer Individual grievances


Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not

have sufficient work for :- Correct Answer Full time employees

Your Answer Part time employees

Multiple Choice Multiple Answer Question Through human resource information system data is :-


Your Answer Acquired , Analyzed , Stored , Manipulated

Multiple Choice Single Answer Question In majority of the companies increments are linked with :-

Correct Answer Performance


True/False Question Before any behavior has taken place the consequences of

undesirable behavior are communicated to the employee. Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :-



Select The Blank Question Job evaluation is the process by which relative worth of

________ in the organization is determined for the purpose of salary computation.


Your Answer Various jobs

True/False Question The policy of the organization is to give top priority to Human

Resource Development. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that

he has a wider choice of :- Correct Answer Applicants

Your Answer Jobs

Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data

about the company for :- Correct Answer Its products , Its services , Employment opportunities

Your Answer Its products , Its services , Employment opportunities , Company's financial status


Select The Blank Question The rater's ________ of the employee affects his assessment

Correct Answer Personal opinion

Your Answer Personal opinion

True/False Question There are external & internal influences on the organization.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Process of selection includes :-



Select The Blank Question Career planning is viable way to meet the organization's

________. Correct Answer Internal staffing requirements

Your Answer Interdependency


Turnaround phase Motivate people Enrichment

Growth Phase Clear Vision Motivate people

Industry Shift phase Comfortable with ambiguity

Comfortable with ambiguity

Major integration phase Visualize picture Visualize picture

Select The Blank Question Level of expertise of employee can be determined through

________. Correct Answer Competency Mapping

Your Answer Organization development

Select The Blank Question Compensation practices are ________ across companies &

across jobs. Correct Answer Different

Your Answer At par

Multiple Choice Single Answer Question Following is the internal way of human resources supply:-

Correct Answer Human Resources Audit

Your Answer Human Resources Audit

True/False Question Measurement of merit is very easy.


Your Answer False

Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater.

Some of the common biases are:- Correct Answer Halo effects , Contrast error , Personal prejudice

Your Answer Halo effects , Contrast error

Select The Blank Question ________ method of training is connected to real life problem.

Correct Answer Case

Your Answer Role Playing

True/False Question It is difficult to measure service & judge the seniority.


Your Answer True


Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance

Appraisal System :- Correct Answer Devising appropriate appraisal system , To train the line

managers , To device norms & instruments for employees appraisal periodically

Your Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically

Multiple Choice Single Answer Question Salary structure is developed by :-

Correct Answer Job evaluation

Your Answer Performance appraisal

Select The Blank Question ________ means limitation of organized action.


Your Answer Development

Multiple Choice Single Answer Question Audit of employee satisfaction contains


Your Answer Information about Organization

Select The Blank Question Assessment centers gives idea about________



Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :-

Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource

Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource




Select The Blank Question Employees quit if compensation levels are not ________.



Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to

register only at one place for employment instead of contacting number of :-


Your Answer Placement agencies


relationship between :- Correct Answer Employees & employer


True/False Question Integrating the human resources function with business is not a

goal of Personnel Department Correct Answer False

Your Answer False

Multiple Choice Multiple Answer Question Promotion policies are as follows :-

Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion

Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion



Your Answer Tap potentials of employees , Motivates employees , Welfare of employees



Your Answer True

Multiple Choice Single Answer Question An organizations success depends on the availability of :-


Your Answer Skilled workforce

Select The Blank Question The Payment of Bonus Act gives employees a statutory rights to

obtain a ________in the profits of the company. Correct Answer Share

Your Answer Right






Your Answer True



Your Answer True


Question Promotion which does not receive any increase in salaries is called

Correct Answer Dry promotion

Your Answer Dry promotion

Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged

to inform employment exchanges of :- Correct Answer Vacancies occurring


Select The Blank Question ________ has impact on employee's behavior at work.

Correct Answer Nuclear Family

Your Answer Working hours

Multiple Choice Single Answer Question Which of the following makes employee more competent?


Your Answer Increment

Multiple Choice Multiple Answer Question The factors affecting the process of recruitment are :-


Your Answer Organization's policy , Government Policy , Local market , Global market

Multiple Choice Multiple Answer Question What are the objectives of training?



Multiple Choice Multiple Answer Question Job enrichment increases :-






Multiple Choice Multiple Answer Question Job descriptions may be used to set up :-


Your Answer Goals , Targets , Standards of performance , Increments

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain

information about :- Correct Answer Application procedure

Your Answer Number of vacancies

True/False Question Information Technology enables organisationwide access to

educational & training material. Correct Answer False

Your Answer True





Root out causes Oral reprimand

Serious offence Written reprimand Root out causes

corrective discipline Non compliance with rules Hot stove rule

Multiple Choice Single Answer Question The management's primary interest lies in :-




Question Satisfactory resolution of the disputes may avoid the following :-

Correct Answer Ill will , Strikes , Non co-operative actions

Your Answer Ill will , Strikes , Non co-operative actions , Dispute

True/False Question Direct compensations are medical benefits, paid leave &

insurance. Correct Answer False

Your Answer True


Select The Blank Question The main objective of the Payment of Wages Act is to ________

in payment of wages. Correct Answer Avoid unnecessary delay


True/False Question Production transfers are caused due to changes in market

demand. Correct Answer False

Your Answer True

True/False Question The well established bases of promotion are qualification &

productivity. Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function.


Your Answer Relatedness of pay to performance , Improved moral , Time office function

Multiple Choice Multiple Answer Question The Contract Labour act provides for :-


Your Answer Improve conditions of work , Provision for health & welfare , Guarantee of employment

Multiple Choice Multiple Answer Question Special features of the BIR Act are :-


Your Answer Establishing Labour Court , Working conditions

Multiple Choice Single Answer Question The key to a successful human resource planning is :-


Your Answer Acquisition



Maintenance of work force Labour Welfare Activity Profit


Dignity of labour Labour Welfare Activity


Top Management Dignity of labour

True/False Question The MBO approach involves establishing performance goals

jointly by Superior & subordinates. Correct Answer True

Your Answer True

Select The Blank Question Job enrichment is ________ loading of the job.


Your Answer Extra

Select The Blank Question There are two types of discipline, corrective and ________.


Your Answer Curative

Multiple Choice Multiple Answer Question Approaches to discipline are :-


Your Answer Hot stove rule , Warning , Immediate burn , Management purview

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is

unsatisfactory, can be because of the following :-



Multiple Choice Multiple Answer Question Works Committee normally deal with :-


Your Answer Ventilation , Production

Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel

Department need to prepare a :- Correct Answer Recruitment Plan


Multiple Choice Multiple Answer Question Personnel Management helps in :-

Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.

Your Answer Motivating personnel to achieve excellence in work.

Multiple Choice Multiple Answer Question Contents of Personnel Manual are :-

Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department

Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department , Marketing Strategies

Multiple Choice Single Answer Question New technology & new method of operation demands for :-



Select The Blank Question Forced choice method reduces ________, it is easy to

administer & fits a variety of jobs. Correct Answer Raters bias

Your Answer Raters opinion


Question Works Committee is related with :-


Your Answer Suggestion schemes



Your Answer Management functions

Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business

enterprises is towards it's :- Correct Answer Shareholders , Consumers , Workers

Your Answer Consumers , Workers , Shareholders , Society

Multiple Choice Single Answer Question Challenge in front of personnel department is of :-

Correct Answer Recruit & retain qualified persons

Your Answer Welfare Activity

Select The Blank Question Shop Council for each department in an industry where

________ workmen are employed. Correct Answer 500 or more


Multiple Choice Single Answer Question Personnel Department audit involves

Correct Answer Timely compliance with legal requirements

Your Answer Timely compliance with legal requirements



Your Answer Unorganized labour

True/False Question It is Management prerogative to accept the suggestions of

workers. Correct Answer True

Your Answer False

Select The Blank Question ________ is a function of Personnel department


Your Answer Direct expenses

True/False Question Induction is part of training.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question What is job rotation?

Correct Answer Employee are moved to variety of jobs

Your Answer Employee are moved to variety of jobs


IT process in Personnel Management

Reduction in cost Training & development

HRIS Facilitates Personnel decisions

Standard disciplinary actions

Online panel of experts Standard disciplinary actions

Facilitates Personnel decisions

Online guidelines to line managers

Organizational development


True/False Question HRIS provides detailed information & facilitates Personnel

decisions. Correct Answer True

Your Answer False


Question Employees wish to know what career advancements opportunities are available in the :-



Multiple Choice Single Answer Question The campus recruitment process is generally repeated :-



Select The Blank Question Discipline is a process to correct & mould employees for

________. Correct Answer Better performance


True/False Question Temporary shortage of manpower can not manage through

overtime. Correct Answer False

Your Answer True

Select The Blank Question Under BIR Act a union having a minimum membership of

________of the employees is called a Representative union. Correct Answer 0.25

Your Answer 0.3

True/False Question Employee can perform in friendly environment.

Correct Answer True

Your Answer False

Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:-



Multiple Choice Multiple Answer Question Which are the internal factors?


Your Answer Economic condition , Organization culture

Select The Blank Question The personnel plan serves as a guide for ________



True/False Question Payment must be related to performance.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Merit denotes the :-

Correct Answer Past achievement

Your Answer Past achievement

Select The Blank Question The Works Committee are set up under the ________.


Your Answer Workmen Compensation Act

True/False Question Problem solving approach should be used where criticisms are

specific & focused on the person. Correct Answer False

Your Answer True

Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their

power in :- Correct Answer Bargaining

Your Answer Legal matters

Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :-

Correct Answer Counselors

Your Answer Counselors

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The disciplinary action is not directed towards a person, it is meant to eliminate:- Correct Answer Undesirable behavior Your Answer Undesirable behavior Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Your Answer Promotable employee Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :- Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer False Multiple Choice Single Answer Question Participation enhances employees ability to influence decision making with corresponding assumption of :- Correct Answer Responsibility Your Answer Responsibility Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :- Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True True/False Question Employee should participate in the decision making process. Correct Answer True

Your Answer True Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Land , Material , Money Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements True/False Question Induction also helps to old employees. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which is the last stapes in training? Correct Answer Out put of training. Your Answer Out put of training. Multiple Choice Single Answer Question Which is internal influence in the organization? Correct Answer Goals & Objective Your Answer Goals & Objective Multiple Choice Single Answer Question Standard disciplinary action can be taken by line managers in any unit with the help of a panel of experts available :- Correct Answer On line Your Answer On line Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Security of the employment True/False

Question Manual need not be revised periodically. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :- Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Your Answer Nuclear Family Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Mediation is different from :- Correct Answer Arbitration Your Answer Awards Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :- Correct Answer Higher responsibility

Your Answer Higher responsibility Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer False True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Feedback Information Information Quality of work life Quality Circles Quality Circles Autonomy Responsibility Responsibility Variety Different Skills Different Skills Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :- Correct Answer Employer & worker Your Answer Employer & worker Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Select The Blank Question Morale of the employee can be improved through________. Correct Answer Climate Surveys Your Answer Climate Surveys Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:-

Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question The management's primary interest lies in :- Correct Answer Improving productivity Your Answer Improving productivity Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:- Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Contribution of personnel administration Analyze & solve problems Analyze & solve problems Developing human resources Career planning Training Maintaining & protecting human resources Evaluation Evaluation Objective of personnel administration Achieve organization goals Achieve organization goals True/False Question To conduct compensation survey data should be manipulated. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Works Committee normally deal with :- Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Single Answer

Question In majority of the companies increments are linked with :- Correct Answer Performance Your Answer Performance True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Employees expect their supervisors to play an active role in their ________. Correct Answer Career development Your Answer Career development Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Multiple Choice Single Answer Question Factories Act aims at protecting employees from exploitation by the :- Correct Answer Employer Your Answer Employer Multiple Choice Single Answer Question Personnel Administration is connected with :- Correct Answer Employee Your Answer Employee Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Match The Following Question Correct Answer Your Answer Head hunters Higher level managerial positions Higher level managerial positions Urgent recruitment Walk-in-interviews Walk-in-interviews Cost effective method of screening applications Educational accomplishments Educational accomplishments Medical examinations After offer letter After offer letter Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Your Answer Govt. Rules & Regulation. Multiple Choice Single Answer Question Objective of Personnel Administration is:- Correct Answer Ensure compliance with law Your Answer Ensure compliance with law Multiple Choice Single Answer

Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager True/False Question Case method is one of the training type. Correct Answer True Your Answer True True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :- Correct Answer Non-co-operation , Arguments , Hostility Your Answer Non-co-operation , Arguments , Hostility Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :- Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :- Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem. Your Answer Small group of people who solve the problem. Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral

Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question Qualities of personnel Manager is :- Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another Multiple Choice Single Answer Question Characteristics of personnel Manager is:- Correct Answer Specialist in organization theory Your Answer Specialist in organization theory Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Single Answer Question Salary structure is developed by :- Correct Answer Job evaluation Your Answer Job evaluation

Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Problem solving Multiple Choice Multiple Answer Question The Contract Labour act provides for :- Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Multiple Choice Single Answer Question The campus recruitment process is generally repeated :- Correct Answer Every year Your Answer Every year Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Multiple Choice Multiple Answer Question Job enrichment increases :- Correct Answer Responsibility , Autonomy , Control Your Answer Responsibility , Autonomy , Control Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Your Answer Induction True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Single Answer Question The important forms in which workers can participate in management are :- Correct Answer Information sharing Your Answer Information sharing True/False

Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Special features of the BIR Act are :- Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :- Correct Answer Desired results Your Answer Desired results Multiple Choice Multiple Answer Question Aims of the Works Committee are:- Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False Multiple Choice Single Answer

Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :- Correct Answer Success Your Answer Success True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False True/False Question Induction is part of training. Correct Answer True Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Motivates employees , Reduces turnover , Tap potentials of employees True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :- Correct Answer Vacancies occurring Your Answer Vacancies occurring Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Training & development HRIS Facilitates Personnel decisions Reduction in cost Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development Select The Blank Question Compensation practices are ________ across companies & across jobs.

Correct Answer Different Your Answer Different Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour Commissioner Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :- Correct Answer Working conditions Your Answer Working conditions Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :- Correct Answer Full time employees Your Answer Full time employees Multiple Choice Single Answer Question Following is the internal way of human resources supply:- Correct Answer Human Resources Audit Your Answer Human Resources Audit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :- Correct Answer Bargaining Your Answer Bargaining Multiple Choice Single Answer Question Participation involves parting with :- Correct Answer Power Your Answer Power Multiple Choice Multiple Answer Question Process of selection includes :- Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests

True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Decision of Works Committee are :- Correct Answer Recommendatory Your Answer Recommendatory Multiple Choice Single Answer Question Collective bargaining function comes under :- Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Individual grievances Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :- Correct Answer Recruitment Plan Your Answer Recruitment Plan Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity Your Answer Country's prosperity Multiple Choice Single Answer Question Challenge in front of personnel department is of :- Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True

Match The Following Question Correct Answer Your Answer Growth Phase Clear Vision Clear Vision Industry Shift phase Comfortable with ambiguity Comfortable with ambiguity Major integration phase Visualize picture Visualize picture Turnaround phase Motivate people Motivate people Multiple Choice Multiple Answer Question Contents of Personnel Manual are :- Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:- Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :- Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Multiple Choice Single Answer Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :- Correct Answer Specified Your Answer Specified Multiple Choice Single Answer

Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :- Correct Answer Consultants Your Answer Consultants Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :- Correct Answer Standards of performance Your Answer Standards of performance True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer False Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Select The Blank Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. Correct Answer 0.25 Your Answer 0.25 True/False Question Organization cant give Layoffs to surplus employee. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Promotion policies are as follows :- Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Select The Blank

Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement for:- Correct Answer The position Your Answer The position Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question Personnel Management helps in :- Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.





Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring

in nature can be solved through :- Correct Answer Consultants




Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion

True/False Question The ten years of a career are termed as the Establishment stage.


Your Answer False

Multiple Choice Single Answer Question Aims of Personnel Administration is :-






Select The Blank



Your Answer Preferred choice





Dignity of labour Dignity of labour


Top Management Top Management

Select The Blank Question Transfer is viewed as a change in assignment in which the employee

moves from ________. Correct Answer One job to another


True/False Question Problem solving approach should be used where criticisms are specific &

focused on the person. Correct Answer False

Your Answer True

Select The Blank Question An effective organization must meet both company's objectives &

employee ________. Correct Answer Needs

Your Answer Needs

Multiple Choice Single Answer Question The compensation survey data is collected through :-



Select The Blank


Correct Answer 1920

Your Answer 1920

Multiple Choice Single Answer Question Personnel Administration is connected with :-



Multiple Choice Multiple Answer Question Following are the purposes of promotion :-

Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees

Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees



Your Answer Control , Responsibility , Autonomy

Multiple Choice Single Answer Question Personal department must have the knowledge of:-

Correct Answer Employee's attitudes & work preferences

Your Answer Employee's attitudes & work preferences

True/False Question Personnel department has to design the organizational structure which

should be in tune with the Organization's strategies. Correct Answer True

Your Answer True

True/False Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True

Your Answer True




True/False Question The recruitment agency is paid certain % of the incumbents' salary as

professional charges. Correct Answer False

Your Answer True

Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute?


Your Answer Labour Commissioner

Select The Blank Question Each person has a unique ________.

Correct Answer Personality

Your Answer Ability

Multiple Choice Single Answer Question Objective of Personnel Administration is:-



Select The Blank Question ________ can reduces anxiety in the new employee.



Multiple Choice Single Answer Question The Personnel Department along with the support of Line Managers

shall be responsible for :- Correct Answer Training & development



Correct Answer True

Your Answer True

True/False Question Assessment centers is one method to understand promotable employees

in the organization. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Organization can cope up with change with :



Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :-


Your Answer Counselor's Role , Legal Role , Communication Role

Multiple Choice Multiple Answer Question Aims of the Works Committee are:-

Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences

Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences

Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide

opportunities for career growth based on :- Correct Answer Merit




Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.







Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain

class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour


Multiple Choice Single Answer Question The supervisor ranks all the persons in his department from the best to

the worst using a specified overall :- Correct Answer Criterion

Your Answer Supervision

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information

about :- Correct Answer Application procedure


Select The Blank Question Level of expertise of employee can be determined through ________.





Your Answer True

Select The Blank Question Job evaluation is the process by which relative worth of ________ in the

organization is determined for the purpose of salary computation. Correct Answer Various jobs


Multiple Choice Single Answer Question Design of compensation programmes is significant in :-

Correct Answer Personnel management

Your Answer Personnel management

True/False Question To remain competitive, organization needs to build positive employee

relation. Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question What are the objectives of induction?

Correct Answer Reduce anxiety , Reduce turnover , Save time

Your Answer Reduce anxiety , Save time

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :-





Induction Reduces Turnover Reduces Turnover

Training Exposed to new idea Exposed to new idea





Personnal administration Reeta1




Your Answer False



Your Answer False




Multiple Choice Multiple Answer Question Works Committee is related with :-



Select The Blank Question ________ is a first stapes of training procedure.

Correct Answer Identify training requests.

Your Answer Identify training requests.

Multiple Choice Multiple Answer Question Following are the types of audit in personnel department.

Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy


True/False Question Case method is one of the training type.

Correct Answer True

Your Answer True



Your Answer Internal staffing requirements





Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Who can conduct Orientation Program?




Correct Answer Stored , Acquired , Analyzed





Select The Blank












Promotion of Industrial Democracy







Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :-



Select The Blank






Your Answer False



Your Answer Merit

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given

in :- Correct Answer Annexure XI

Your Answer Annexure XI

Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non

recurring in nature can be solved through :- Correct Answer Consultants










Your Answer True



Your Answer False















Your Answer True

True/False Question Personnel Department can not contribute for organization

strategy. Correct Answer False

Your Answer False








Multiple Choice Single Answer Question How training need can be assessed?









Select The Blank Question The policy of the Management is to assure ________.







Advantages of career planning

Satisfied employee's needs for recognition


Advancement stage Age of 30-45 Age of 30-45


Retirement phase Completes one career & moves on to another

Completes one career & moves on to another

Multiple Choice Single Answer Question Who Make or mar any organization?

Correct Answer Men

Your Answer Men



Your Answer Personality



Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department



Your Answer False



Your Answer Job rotation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :- Correct Answer Employer & worker Your Answer Employer & worker Multiple Choice Single Answer Question Mediation is different from :- Correct Answer Awards Your Answer Arbitration Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :- Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Multiple Choice Multiple Answer Question Job analysis provides information on :- Correct Answer Educational qualifications , Training , Experience Your Answer Educational qualifications , Training , Experience Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions Multiple Choice Single Answer Question The appraiser offers assistance to the appraisee to improve performance & must identify :- Correct Answer Specific action plans Your Answer Specific action plans True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer False

Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Match The Following Question Correct Answer Your Answer Indirect benefits Medical benefit Medical benefit Factors affecting compensation Supply & demand Supply & demand Incentive system Piece work Piece work Group incentive plan Cost reduction plan Cost reduction plan True/False Question Case method is one of the training type. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :- Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Aspiring for promotions , Training programmes , Acquiring additional degree , Seeking new work assignments True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices. Correct Answer False Your Answer True Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling Select The Blank Question The personnel plan serves as a guide for ________ Correct Answer Training Your Answer Training True/False Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True Your Answer True True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs Your Answer Employee are moved to variety of jobs Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :- Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling True/False Question There are external & internal influences on the organization. Correct Answer True Your Answer True True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer False Your Answer False Multiple Choice Single Answer

Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :- Correct Answer Specified Your Answer Specified Multiple Choice Multiple Answer Question Procedure for training includes the following :- Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :- Correct Answer Training Your Answer Overtime Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Outsourcing Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Facilitates Personnel decisions HRIS Facilitates Personnel decisions Training & development Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees Multiple Choice Single Answer Question The important forms in which workers can participate in management are :- Correct Answer Information sharing Your Answer Information sharing True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False

Multiple Choice Single Answer Question Merit denotes the :- Correct Answer Past achievement Your Answer Knowledge Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum Select The Blank Question The rater's ________ of the employee affects his assessment Correct Answer Personal opinion Your Answer Prejudice Multiple Choice Single Answer Question The key to a successful human resource planning is :- Correct Answer An information Your Answer Acquisition Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Your Answer Easier Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :- Correct Answer Employees & employer Your Answer Employees & employer Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Goals & Objective Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders , Society

True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Shilpa_attempt‐2


Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :-



Multiple Choice Single Answer Question Participation enhances employees ability to influence decision making

with corresponding assumption of :- Correct Answer Responsibility

Your Answer Responsibility

Multiple Choice Multiple Answer Question Information Technology helps the business in :-



Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called

















Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :-



Select The Blank Question ________ can be utilized for employees promotion & progress from one

stage to another stage. Correct Answer Job analysis data

Your Answer Job analysis data

Multiple Choice Single Answer Question Which of the following is the Managerial function of Personnel

Administration? Correct Answer Planning

Your Answer Planning


Correct Answer Case

Your Answer Case







True/False Question Participation in decision is the negligible form of participation.


Your Answer False

True/False Question Direct compensations are medical benefits, paid leave & insurance.


Your Answer False

True/False Question Manual need not be revised periodically.


Your Answer False

Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :-


Your Answer To achieve the target




Multiple Choice Multiple Answer Question What are the stapes in job analysis?


Your Answer Select a jobs , Gather data on job. , Prepare job descriptions


Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :-



Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :-

Correct Answer Annexure XI


Select The Blank Question Organizations visit campuses to recruit candidates for ________.



Multiple Choice Multiple Answer Question Criteria for selection includes :-



True/False Question Before any behavior has taken place the consequences of undesirable

behavior are communicated to the employee. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Principle of Personnel Administration is:-



Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and

the result of which the employee gets :- Correct Answer More salary , Higher authority , Responsibility


Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register

only at one place for employment instead of contacting number of :- Correct Answer Potential employers


True/False Question Under ID Act, unfair acts on the part of employers, workmen or trade

unions are called unfair labour practices. Correct Answer False

Your Answer False




Select The Blank Question Some appraisers, at times, rate persons they like ________ than those

they do not like. Correct Answer Higher

Your Answer Higher

Multiple Choice Single Answer Question The workers interest lies in improving their:-


Your Answer Earnings

Select The Blank Question Compensation practices are ________ across companies & across jobs.






True/False Question Labour turnover can be reduced through induction.

Correct Answer True

Your Answer True

True/False Question The method of recruitment would depend on the budget allocation to the

process. Correct Answer False

Your Answer True

Multiple Choice Single Answer Question Management development concentrate on :-

Correct Answer Learning & Change process

Your Answer Learning & Change process

Select The Blank Question Job analysis can help in ________.


Your Answer Strategic planning


Appraisal System :- Correct Answer Devising appropriate appraisal system , To train the line managers , To

device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To

device norms & instruments for employees appraisal periodically

True/False Question The Standing Orders Act is applicable to industrial establishments in

which 50 or more workmen are employed. Correct Answer False

Your Answer False







True/False Question Employee should participate in the decision making process.

Correct Answer True

Your Answer True









Factors affecting compensation

Supply & demand Supply & demand



True/False Question It is Management prerogative to accept the suggestions of workers.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can

be because of the following :- Correct Answer Lack of abilities , Training , Motivation


LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:- Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature True/False Question The ten years of a career are termed as the Establishment stage. Correct Answer False Your Answer False Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :- Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes Multiple Choice Multiple Answer Question Promotion policies are as follows :- Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Material , Money , Machine Multiple Choice Single Answer Question Who can conduct Orientation Program?

Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Multiple Choice Single Answer Question Personnel Administration is connected with :- Correct Answer Employee Your Answer Employee Multiple Choice Multiple Answer Question Following are the purposes of promotion :- Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees , To balance the organizational hierarchy Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Your Answer Questionnaire Multiple Choice Single Answer Question The management's primary interest lies in :- Correct Answer Improving productivity Your Answer Improving quality Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Security of the employment Match The Following Question Correct Answer Your Answer BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts

Standing orders Rules of conduct Rules of conduct Industrial dispute Regarding employment Regarding employment Accumulation of leave 30 days 30 days True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Aims of Personnel Administration is :- Correct Answer Getting cooperation of people Your Answer Employee Welfare True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :- Correct Answer Desired results Your Answer Desired results Multiple Choice Single Answer Question Principle of Personnel Administration is:- Correct Answer Scientific Selection Your Answer Controlling Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :- Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation Multiple Choice Single Answer Question The important forms in which workers can participate in management are :- Correct Answer Information sharing Your Answer Information sharing True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer False

Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Employees are demoted on :- Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Compensation Match The Following Question Correct Answer Your Answer Shop Council 500 or more workers 250 or more workers Works Committee I.D.Act I.D.Act Participation Parting with power Factories Act WPM Promotion of Industrial Democracy Promotion of Industrial Democracy Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :- Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Organization Policy Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Multiple Choice Single Answer

Question HRIS can be useful for almost all the :- Correct Answer Personal functions Your Answer Personal functions Select The Blank Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company. Correct Answer Share Your Answer Share True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:- Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :- Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various opportunities True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive Multiple Choice Single Answer Question How training need can be assessed?

Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False True/False Question Employee should participate in the decision making process. Correct Answer True Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment Multiple Choice Single Answer Question Collective bargaining function comes under :- Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Single Answer Question One of the most cost effective methods of screening applications is to use :- Correct Answer Educational accomplishments Your Answer Educational accomplishments True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :- Correct Answer Training Your Answer Training Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling Select The Blank Question Personnel department plays an important role in ________. Correct Answer Handling disagreements Your Answer Handling manpower planning Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :-

Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :- Correct Answer Its services , Employment opportunities , Its products Your Answer Its products , Its services , Employment opportunities Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Growth of employee Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils

Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:- Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :- Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Your Answer Expert estimates , Trend projection , Unit level demand forecasting Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Single Answer Question Merit denotes the :- Correct Answer Past achievement Your Answer Knowledge Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Match The Following Question Correct Answer Your Answer Self appraisal Opportunity to express himself Opportunity to express himself Halo effect Raters personal opinion Raters personal opinion Central tendency error Raters avoid high/low ratings Raters avoid high/low ratings MBO Establishing performance goals Establishing performance goals Select The Blank Question ________ method of training is connected to real life problem.

Correct Answer Case Your Answer Case Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :- Correct Answer Higher responsibility Your Answer Higher responsibility Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Multiple Choice Single Answer Question The disadvantages of hot stove rule & progressive discipline are that they focus on:- Correct Answer Past behavior Your Answer Past behavior Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer welfare activity Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :- Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Medical benefit Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Your Answer Men Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False

Your Answer False True/False Question Measurement of merit is very easy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Contents of Personnel Manual are :- Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Job rotation True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Employee need Multiple Choice Single Answer Question Qualities of personnel Manager is :- Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer Question Special features of the BIR Act are :- Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal , Working conditions Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Multiple Answer Question Process of selection includes :- Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests Multiple Choice Single Answer Question The campus recruitment process is generally repeated :- Correct Answer Every year Your Answer Every year True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True Multiple Choice Single Answer Question What is the critical function of personnel administration? Correct Answer Employee relations Your Answer Employee relations Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another Multiple Choice Multiple Answer

Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Fundamental Rights True/False Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank

Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy True/False Question Induction is part of training. Correct Answer True Your Answer True Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity Your Answer Country's prosperity Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :- Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation , Suggestion True/False Question Manual need not be revised periodically. Correct Answer False Your Answer True Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour welfare officer Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Identify training needs Induction Reduces Turnover Organization Training Exposed to new idea Job analysis Type of training Job rotation Job rotation Multiple Choice Single Answer Question The policy serves as a :- Correct Answer Guide Your Answer Rule Multiple Choice Single Answer Question The workers interest lies in improving their:- Correct Answer Earnings Your Answer Living standard Multiple Choice Multiple Answer

Question The Contract Labour act provides for :- Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Minimum Select The Blank Question Management prefer merit as the basis of ________. Correct Answer Promotion Your Answer Promotion Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True Multiple Choice Single Answer Question The objective of ID Act is to :- Correct Answer Improve service conditions Your Answer Improve service conditions Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :- Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Single Answer Question Decision of Works Committee are :- Correct Answer Recommendatory Your Answer Mandatory Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :- Correct Answer Success Your Answer Success

Select The Blank Question The composition of Works Committee is consisting of equal numbers from ________. Correct Answer Employer & employees Your Answer Employer & employees True/False Question Gratuity is paid at the rate of 18 day's wages for every completed year of service. Correct Answer False Your Answer False True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer False True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Personnel Management helps in :- Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:- Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Marketing Skill , Conceptual Skill , Human relation skill Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication

Multiple Choice Single Answer Question A policy is a rule of predetermined :- Correct Answer Course of action Your Answer Course of action Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :- Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To device norms & instruments for employees appraisal periodically , To negotiate with workers & trade unions Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Proper grievance procedure is followed involving both :- Correct Answer Union & management Your Answer Supervisor & workers Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Gather data on job. , Prepare job descriptions , Select a jobs True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Your Answer True Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees Multiple Choice Single Answer Question A policy is a rule of predetermined :- Correct Answer Course of action Your Answer Course of action Multiple Choice Single Answer Question Which of the following is the Managerial function of Personnel Administration? Correct Answer Planning Your Answer Planning Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :- Correct Answer Full time employees Your Answer Full time employees True/False Question The method of recruitment would depend on the budget allocation to the process. Correct Answer False Your Answer True

Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Match The Following Question Correct Answer Your Answer Objective of industry Profit Profit Maintenance of work force Labour Welfare Activity Labour Welfare Activity Principles of Personnel Administration Dignity of labour Integration Personnel Manager has to have support Top Management Top Management Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :- Correct Answer Annexure XI Your Answer Annexure XI Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that he has a wider choice of :- Correct Answer Applicants Your Answer Applicants True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True True/False Question Case method is one of the training type. Correct Answer True Your Answer True Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :- Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself

Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Society True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :- Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions , Dispute Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal promotions Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Exposed to new idea Induction Reduces Turnover Reduces Turnover Training Exposed to new idea Identify training needs Type of training Job rotation Job rotation True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True Multiple Choice Single Answer Question Through the process of appraisal employee skills, abilities, potential and aptitude is :- Correct Answer Identified Your Answer Identified Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling

Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :- Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :- Correct Answer Consultants Your Answer Overtime Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :- Correct Answer Counselors Your Answer Counselors Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Counselor's Role , Legal Role , Communication Role Multiple Choice Single Answer Question Demotions are less frequently used as it affects the employees' :- Correct Answer Career prospects & morale Your Answer Career prospects & morale True/False Question Personnel Department can not contribute for organization strategy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Personnel Administration can contribution in.

Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Plant engineering True/False Question A grout without leader is given a topic for discussion & asked to arrive at a group decision. Correct Answer False Your Answer True Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:- Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question Challenge in front of personnel department is of :- Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :- Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments

Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments , Aspiring for promotions Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Single Answer Question It is an assumption that the employee learn more with the :- Correct Answer Length of service Your Answer Length of service


True/False Question The recruitment agency is paid certain % of the incumbents'

salary as professional charges. Correct Answer False

Your Answer False

Multiple Choice Single Answer Question Potential of managers may be assessed through :-


Your Answer Achievement of goals



Your Answer Agricultural labour

True/False Question It is mandatory in all States to inform the employment exchange

of vacancies at workmen level. Correct Answer False

Your Answer True





Root out causes Hot stove rule

Serious offence Written reprimand Non compliance with rules

corrective discipline Non compliance with rules Written reprimand



Your Answer True

Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :-


Your Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund , Safety of employment

Multiple Choice Multiple Answer Question Personnel Administration can contribution in.


Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package , Production



Your Answer Rigidity

Multiple Choice Single Answer Question All applicants are asked to fill up an :-

Correct Answer Application blank

Your Answer Application blank



Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees

Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher

production & participation, is a necessary condition for :- Correct Answer Success

Your Answer Commitment
















Multiple Choice Single Answer Question Which cost can save through good induction or orientation

program? Correct Answer Labour Cost.

Your Answer Labour Cost.

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the

orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards

Your Answer The Registrar of Union , Labour Commissioner , Wage boards , P.F.Commissioner




Select The Blank Question ________ is a tool of data collection.









True/False


Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:-

Correct Answer Encourage initiative , Perform better , Develops sense of responsibility

Your Answer Encourage initiative , Perform better , Develops sense of responsibility



Your Answer False

Multiple Choice Single Answer Question The process of Job Analysis involves :-





Your Answer True

Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in

growth phase:- Correct Answer See alternatives , Accept change easily , Clear vision of the

future Your Answer See alternatives , Accept change easily , Clear vision of the

future , Communication

Select The Blank Question An effective organization must meet both company's objectives

& employee ________. Correct Answer Needs

Your Answer Needs



Your Answer True



Your Answer True




Select The Blank Question Problem solving approach method identifies problems which

may be interfering with________. Correct Answer Employee performance

Your Answer Employee relation



Your Answer Works Committees , Joint Management Councils , Joint Councils , Quality Circles

Select The Blank Question Personnel Administration is concerned with managing people

at________. Correct Answer Work

Your Answer Work


Shop Council 500 or more workers I.D.Act

Works Committee I.D.Act 500 or more workers

Participation Parting with power Promotion of Industrial Democracy


Parting with power

Select The Blank Question Issues of collective bargaining and ________ are outside the

scope of council. Correct Answer Individual grievances


Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not

have sufficient work for :- Correct Answer Full time employees

Your Answer Part time employees



Your Answer Acquired , Analyzed , Stored , Manipulated




True/False Question Before any behavior has taken place the consequences of

undesirable behavior are communicated to the employee. Correct Answer True

Your Answer False




Select The Blank

Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation.



True/False Question The policy of the organization is to give top priority to Human

Resource Development. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that

he has a wider choice of :- Correct Answer Applicants

Your Answer Jobs

Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data

about the company for :- Correct Answer Its products , Its services , Employment opportunities

Your Answer Its products , Its services , Employment opportunities , Company's financial status


Select The Blank Question The rater's ________ of the employee affects his assessment

Correct Answer Personal opinion

Your Answer Personal opinion


Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question Process of selection includes :-





Your Answer Interdependency


Turnaround phase Motivate people Enrichment

Growth Phase Clear Vision Motivate people

Industry Shift phase Comfortable with ambiguity

Comfortable with ambiguity

Major integration phase Visualize picture Visualize picture

Select The Blank Question Level of expertise of employee can be determined through

________. Correct Answer Competency Mapping


Select The Blank Question Compensation practices are ________ across companies &

across jobs. Correct Answer Different

Your Answer At par

Multiple Choice Single Answer Question Following is the internal way of human resources supply:-

Correct Answer Human Resources Audit

Your Answer Human Resources Audit

True/False Question Measurement of merit is very easy.


Your Answer False

Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater.

Some of the common biases are:- Correct Answer Halo effects , Contrast error , Personal prejudice

Your Answer Halo effects , Contrast error


Correct Answer Case

Your Answer Role Playing



Your Answer True


Correct Answer True

Your Answer True


Appraisal System :- Correct Answer Devising appropriate appraisal system , To train the line

managers , To device norms & instruments for employees appraisal periodically

Your Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically

Multiple Choice Single Answer Question Salary structure is developed by :-


Your Answer Performance appraisal

Select The Blank



Your Answer Development



Your Answer Information about Organization

Select The Blank Question Assessment centers gives idea about________



Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :-


Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource




Select The Blank Question Employees quit if compensation levels are not ________.






Your Answer Placement agencies




True/False Question Integrating the human resources function with business is not a

goal of Personnel Department Correct Answer False

Your Answer False



Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion



Your Answer Tap potentials of employees , Motivates employees , Welfare of employees



Your Answer True

Multiple Choice Single Answer Question An organizations success depends on the availability of :-


Your Answer Skilled workforce

Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company.


Your Answer Right






Your Answer True



Your Answer True

Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is

called Correct Answer Dry promotion


Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged

to inform employment exchanges of :- Correct Answer Vacancies occurring


Select The Blank Question ________ has impact on employee's behavior at work.


Your Answer Working hours

Multiple Choice Single Answer Question Which of the following makes employee more competent?


Your Answer Increment

Multiple Choice Multiple Answer Question The factors affecting the process of recruitment are :-


Your Answer Organization's policy , Government Policy , Local market , Global market












Your Answer Goals , Targets , Standards of performance , Increments

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain

information about :- Correct Answer Application procedure

Your Answer Number of vacancies

True/False Question Information Technology enables organisationwide access to

educational & training material. Correct Answer False

Your Answer True





Root out causes Oral reprimand

Serious offence Written reprimand Root out causes

corrective discipline Non compliance with rules Hot stove rule

Multiple Choice Single Answer Question The management's primary interest lies in :-



Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :-

Correct Answer Ill will , Strikes , Non co-operative actions

Your Answer Ill will , Strikes , Non co-operative actions , Dispute

True/False Question Direct compensations are medical benefits, paid leave &

insurance. Correct Answer False

Your Answer True



in payment of wages.



True/False Question Production transfers are caused due to changes in market

demand. Correct Answer False

Your Answer True

True/False Question The well established bases of promotion are qualification &

productivity. Correct Answer False

Your Answer True



Your Answer Relatedness of pay to performance , Improved moral , Time office function

Multiple Choice Multiple Answer Question The Contract Labour act provides for :-


Your Answer Improve conditions of work , Provision for health & welfare , Guarantee of employment



Your Answer Establishing Labour Court , Working conditions



Your Answer Acquisition

Match The Following



Maintenance of work force Labour Welfare Activity Profit


Dignity of labour Labour Welfare Activity


Top Management Dignity of labour

True/False Question The MBO approach involves establishing performance goals

jointly by Superior & subordinates. Correct Answer True

Your Answer True



Your Answer Extra

Select The Blank Question There are two types of discipline, corrective and ________.


Your Answer Curative



Your Answer Hot stove rule , Warning , Immediate burn , Management purview

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is

unsatisfactory, can be because of the following :- Correct Answer Lack of abilities , Training , Motivation



Question Works Committee normally deal with :-


Your Answer Ventilation , Production






Your Answer Motivating personnel to achieve excellence in work.



Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department , Marketing Strategies

Multiple Choice Single Answer Question New technology & new method of operation demands for :-



Select The Blank Question Forced choice method reduces ________, it is easy to

administer & fits a variety of jobs. Correct Answer Raters bias

Your Answer Raters opinion



Your Answer Suggestion schemes



Your Answer Management functions

Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business

enterprises is towards it's :- Correct Answer Shareholders , Consumers , Workers

Your Answer Consumers , Workers , Shareholders , Society

Multiple Choice Single Answer Question Challenge in front of personnel department is of :-

Correct Answer Recruit & retain qualified persons

Your Answer Welfare Activity




Multiple Choice Single Answer Question Personnel Department audit involves

Correct Answer Timely compliance with legal requirements

Your Answer Timely compliance with legal requirements






Your Answer False



Your Answer Direct expenses

True/False Question Induction is part of training.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question What is job rotation?


Your Answer Employee are moved to variety of jobs



Reduction in cost Training & development

HRIS Facilitates Personnel decisions


Online panel of experts Standard disciplinary actions





True/False Question HRIS provides detailed information & facilitates Personnel

decisions. Correct Answer True

Your Answer False




Multiple Choice Single Answer Question The campus recruitment process is generally repeated :-








Your Answer True

Select The Blank Question Under BIR Act a union having a minimum membership of

________of the employees is called a Representative union. Correct Answer 0.25

Your Answer 0.3

True/False Question Employee can perform in friendly environment.

Correct Answer True

Your Answer False






Your Answer Economic condition , Organization culture

Select The Blank Question The personnel plan serves as a guide for ________



True/False Question Payment must be related to performance.

Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Merit denotes the :-



Select The Blank Question The Works Committee are set up under the ________.


Your Answer Workmen Compensation Act



Your Answer True

Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their

power in :- Correct Answer Bargaining

Your Answer Legal matters

Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :-

Correct Answer Counselors

Your Answer Counselors

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The disciplinary action is not directed towards a person, it is meant to eliminate:- Correct Answer Undesirable behavior Your Answer Undesirable behavior Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Your Answer Promotable employee Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :- Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer False Multiple Choice Single Answer Question Participation enhances employees ability to influence decision making with corresponding assumption of :- Correct Answer Responsibility Your Answer Responsibility Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :- Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True

True/False Question Employee should participate in the decision making process. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Land , Material , Money Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements True/False Question Induction also helps to old employees. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which is the last stapes in training? Correct Answer Out put of training. Your Answer Out put of training. Multiple Choice Single Answer Question Which is internal influence in the organization? Correct Answer Goals & Objective Your Answer Goals & Objective Multiple Choice Single Answer Question Standard disciplinary action can be taken by line managers in any unit with the help of a panel of experts available :- Correct Answer On line Your Answer On line Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Select The Blank Question The policy of the Management is to assure ________.

Correct Answer Security of the employment Your Answer Security of the employment True/False Question Manual need not be revised periodically. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :- Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Your Answer Nuclear Family Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Mediation is different from :- Correct Answer Arbitration Your Answer Awards Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another

Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :- Correct Answer Higher responsibility Your Answer Higher responsibility Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer False True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Feedback Information Information Quality of work life Quality Circles Quality Circles Autonomy Responsibility Responsibility Variety Different Skills Different Skills Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :- Correct Answer Employer & worker Your Answer Employer & worker Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Select The Blank Question Morale of the employee can be improved through________. Correct Answer Climate Surveys Your Answer Climate Surveys

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:- Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question The management's primary interest lies in :- Correct Answer Improving productivity Your Answer Improving productivity Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:- Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Contribution of personnel administration Analyze & solve problems Analyze & solve problems Developing human resources Career planning Training Maintaining & protecting human resources Evaluation Evaluation Objective of personnel administration Achieve organization goals Achieve organization goals True/False Question To conduct compensation survey data should be manipulated. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Works Committee normally deal with :- Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority

Multiple Choice Single Answer Question In majority of the companies increments are linked with :- Correct Answer Performance Your Answer Performance True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Employees expect their supervisors to play an active role in their ________. Correct Answer Career development Your Answer Career development Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Multiple Choice Single Answer Question Factories Act aims at protecting employees from exploitation by the :- Correct Answer Employer Your Answer Employer Multiple Choice Single Answer Question Personnel Administration is connected with :- Correct Answer Employee Your Answer Employee Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Match The Following Question Correct Answer Your Answer Head hunters Higher level managerial positions Higher level managerial positions Urgent recruitment Walk-in-interviews Walk-in-interviews Cost effective method of screening applications Educational accomplishments Educational accomplishments Medical examinations After offer letter After offer letter

Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Your Answer Govt. Rules & Regulation. Multiple Choice Single Answer Question Objective of Personnel Administration is:- Correct Answer Ensure compliance with law Your Answer Ensure compliance with law Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager True/False Question Case method is one of the training type. Correct Answer True Your Answer True True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :- Correct Answer Non-co-operation , Arguments , Hostility Your Answer Non-co-operation , Arguments , Hostility Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :- Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :- Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem.

Your Answer Small group of people who solve the problem. Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question Qualities of personnel Manager is :- Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another Multiple Choice Single Answer Question Characteristics of personnel Manager is:- Correct Answer Specialist in organization theory Your Answer Specialist in organization theory Select The Blank

Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Single Answer Question Salary structure is developed by :- Correct Answer Job evaluation Your Answer Job evaluation Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Problem solving Multiple Choice Multiple Answer Question The Contract Labour act provides for :- Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Multiple Choice Single Answer Question The campus recruitment process is generally repeated :- Correct Answer Every year Your Answer Every year Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Multiple Choice Multiple Answer Question Job enrichment increases :- Correct Answer Responsibility , Autonomy , Control Your Answer Responsibility , Autonomy , Control Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Your Answer Induction

True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Single Answer Question The important forms in which workers can participate in management are :- Correct Answer Information sharing Your Answer Information sharing True/False Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Special features of the BIR Act are :- Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :- Correct Answer Desired results Your Answer Desired results Multiple Choice Multiple Answer Question Aims of the Works Committee are:- Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Select The Blank

Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :- Correct Answer Success Your Answer Success True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False True/False Question Induction is part of training. Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Motivates employees , Reduces turnover , Tap potentials of employees True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :- Correct Answer Vacancies occurring Your Answer Vacancies occurring

Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Training & development HRIS Facilitates Personnel decisions Reduction in cost Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development Select The Blank Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Your Answer Different Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour Commissioner Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :- Correct Answer Working conditions Your Answer Working conditions Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :- Correct Answer Full time employees Your Answer Full time employees Multiple Choice Single Answer

Question Following is the internal way of human resources supply:- Correct Answer Human Resources Audit Your Answer Human Resources Audit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :- Correct Answer Bargaining Your Answer Bargaining Multiple Choice Single Answer Question Participation involves parting with :- Correct Answer Power Your Answer Power Multiple Choice Multiple Answer Question Process of selection includes :- Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Decision of Works Committee are :- Correct Answer Recommendatory Your Answer Recommendatory Multiple Choice Single Answer Question Collective bargaining function comes under :- Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping

Your Answer Competency Mapping Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Individual grievances Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :- Correct Answer Recruitment Plan Your Answer Recruitment Plan Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity Your Answer Country's prosperity Multiple Choice Single Answer Question Challenge in front of personnel department is of :- Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True Match The Following Question Correct Answer Your Answer Growth Phase Clear Vision Clear Vision Industry Shift phase Comfortable with ambiguity Comfortable with ambiguity Major integration phase Visualize picture Visualize picture Turnaround phase Motivate people Motivate people Multiple Choice Multiple Answer Question Contents of Personnel Manual are :- Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay

True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:- Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :- Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Multiple Choice Single Answer Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :- Correct Answer Specified Your Answer Specified Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :- Correct Answer Consultants Your Answer Consultants Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :- Correct Answer Standards of performance Your Answer Standards of performance True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer False Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests.

Your Answer Identify training requests. True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Select The Blank Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. Correct Answer 0.25 Your Answer 0.25 True/False Question Organization cant give Layoffs to surplus employee. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Promotion policies are as follows :- Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement for:- Correct Answer The position Your Answer The position Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question Personnel Management helps in :- Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. LIST OF ATTEMPTED QUESTIONS AND ANSWERS




Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring

in nature can be solved through :- Correct Answer Consultants




Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion

True/False Question The ten years of a career are termed as the Establishment stage.


Your Answer False









Your Answer Preferred choice





Dignity of labour Dignity of labour


Top Management Top Management

Select The Blank Question Transfer is viewed as a change in assignment in which the employee

moves from ________. Correct Answer One job to another


True/False Question Problem solving approach should be used where criticisms are specific &

focused on the person. Correct Answer False

Your Answer True

Select The Blank Question An effective organization must meet both company's objectives &

employee ________. Correct Answer Needs

Your Answer Needs

Multiple Choice Single Answer Question The compensation survey data is collected through :-



Select The Blank Question The year ________ was witnessed as the year of industrial unrest.

Correct Answer 1920

Your Answer 1920









Your Answer Control , Responsibility , Autonomy




True/False Question Personnel department has to design the organizational structure which

should be in tune with the Organization's strategies. Correct Answer True

Your Answer True

True/False Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True

Your Answer True

Select The Blank




True/False Question The recruitment agency is paid certain % of the incumbents' salary as

professional charges. Correct Answer False

Your Answer True

Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute?





Your Answer Ability

Multiple Choice Single Answer Question Objective of Personnel Administration is:-



Select The Blank Question ________ can reduces anxiety in the new employee.



Multiple Choice Single Answer Question The Personnel Department along with the support of Line Managers

shall be responsible for :- Correct Answer Training & development



Correct Answer True

Your Answer True

True/False Question Assessment centers is one method to understand promotable employees

in the organization. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Organization can cope up with change with :



Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :-


Your Answer Counselor's Role , Legal Role , Communication Role

Multiple Choice Multiple Answer Question Aims of the Works Committee are:-


Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences






Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.







Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain

class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour


Multiple Choice Single Answer Question The supervisor ranks all the persons in his department from the best to

the worst using a specified overall :- Correct Answer Criterion

Your Answer Supervision

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information

about :- Correct Answer Application procedure


Select The Blank Question Level of expertise of employee can be determined through ________.





Your Answer True

Select The Blank Question Job evaluation is the process by which relative worth of ________ in the

organization is determined for the purpose of salary computation. Correct Answer Various jobs


Multiple Choice Single Answer Question Design of compensation programmes is significant in :-

Correct Answer Personnel management

Your Answer Personnel management

True/False Question To remain competitive, organization needs to build positive employee

relation. Correct Answer False

Your Answer True

Multiple Choice Multiple Answer Question What are the objectives of induction?

Correct Answer Reduce anxiety , Reduce turnover , Save time

Your Answer Reduce anxiety , Save time

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :-





Induction Reduces Turnover Reduces Turnover

Training Exposed to new idea Exposed to new idea





Personnal administration Reeta1 LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Your Answer False



Your Answer False










Multiple Choice Multiple Answer Question Following are the types of audit in personnel department.



True/False Question Case method is one of the training type.

Correct Answer True

Your Answer True



Your Answer Internal staffing requirements





Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Who can conduct Orientation Program?




Correct Answer Stored , Acquired , Analyzed





Select The Blank Question Transfer is viewed as a change in assignment in which the

employee moves from ________. Correct Answer One job to another










Promotion of Industrial Democracy















Your Answer False



Your Answer Merit

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given

in :- Correct Answer Annexure XI


Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non

recurring in nature can be solved through :- Correct Answer Consultants










Your Answer True



Your Answer False
















Your Answer True

True/False Question Personnel Department can not contribute for organization

strategy. Correct Answer False

Your Answer False

















Select The Blank Question The policy of the Management is to assure ________.














Multiple Choice Single Answer Question Who Make or mar any organization?

Correct Answer Men

Your Answer Men






Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department



Your Answer False



Your Answer Job rotation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :- Correct Answer Employer & worker Your Answer Employer & worker Multiple Choice Single Answer Question Mediation is different from :- Correct Answer Awards Your Answer Arbitration Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :- Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Multiple Choice Multiple Answer

Question Job analysis provides information on :- Correct Answer Educational qualifications , Training , Experience Your Answer Educational qualifications , Training , Experience Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions Multiple Choice Single Answer Question The appraiser offers assistance to the appraisee to improve performance & must identify :- Correct Answer Specific action plans Your Answer Specific action plans True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer False Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Match The Following Question Correct Answer Your Answer Indirect benefits Medical benefit Medical benefit Factors affecting compensation Supply & demand Supply & demand Incentive system Piece work Piece work Group incentive plan Cost reduction plan Cost reduction plan True/False Question Case method is one of the training type. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :- Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments

Your Answer Aspiring for promotions , Training programmes , Acquiring additional degree , Seeking new work assignments True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices. Correct Answer False Your Answer True Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling Select The Blank Question The personnel plan serves as a guide for ________ Correct Answer Training Your Answer Training True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Your Answer True True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs Your Answer Employee are moved to variety of jobs Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form

Your Answer Through Performance Appraisal form Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :- Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling True/False Question There are external & internal influences on the organization. Correct Answer True Your Answer True True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer False Your Answer False Multiple Choice Single Answer Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :- Correct Answer Specified Your Answer Specified Multiple Choice Multiple Answer Question Procedure for training includes the following :- Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :- Correct Answer Training Your Answer Overtime Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Outsourcing Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Facilitates Personnel decisions

HRIS Facilitates Personnel decisions Training & development Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees Multiple Choice Single Answer Question The important forms in which workers can participate in management are :- Correct Answer Information sharing Your Answer Information sharing True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Merit denotes the :- Correct Answer Past achievement Your Answer Knowledge Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum Select The Blank Question The rater's ________ of the employee affects his assessment Correct Answer Personal opinion Your Answer Prejudice Multiple Choice Single Answer Question The key to a successful human resource planning is :- Correct Answer An information Your Answer Acquisition

Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Your Answer Easier Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :- Correct Answer Employees & employer Your Answer Employees & employer Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Goals & Objective Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders , Society True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Shilpa_attempt‐2


Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :-




Question Participation enhances employees ability to influence decision making with corresponding assumption of :-

Correct Answer Responsibility

Your Answer Responsibility

Multiple Choice Multiple Answer Question Information Technology helps the business in :-



Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called

















Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :-



Select The Blank Question ________ can be utilized for employees promotion & progress from one

stage to another stage. Correct Answer Job analysis data



Administration? Correct Answer Planning



Correct Answer Case

Your Answer Case







True/False Question Participation in decision is the negligible form of participation.


Your Answer False

True/False



Your Answer False

True/False Question Manual need not be revised periodically.


Your Answer False

Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :-


Your Answer To achieve the target




Multiple Choice Multiple Answer Question What are the stapes in job analysis?


Your Answer Select a jobs , Gather data on job. , Prepare job descriptions




Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :-

Correct Answer Annexure XI


Select The Blank







True/False Question Before any behavior has taken place the consequences of undesirable

behavior are communicated to the employee. Correct Answer True

Your Answer True

Multiple Choice Single Answer Question Principle of Personnel Administration is:-



Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and

the result of which the employee gets :- Correct Answer More salary , Higher authority , Responsibility


Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register

only at one place for employment instead of contacting number of :- Correct Answer Potential employers


True/False Question Under ID Act, unfair acts on the part of employers, workmen or trade

unions are called unfair labour practices. Correct Answer False

Your Answer False




Select The Blank Question Some appraisers, at times, rate persons they like ________ than those

they do not like. Correct Answer Higher

Your Answer Higher

Multiple Choice Single Answer Question The workers interest lies in improving their:-


Your Answer Earnings

Select The Blank Question Compensation practices are ________ across companies & across jobs.






True/False Question Labour turnover can be reduced through induction.

Correct Answer True

Your Answer True

True/False Question The method of recruitment would depend on the budget allocation to the

process. Correct Answer False

Your Answer True

Multiple Choice Single Answer Question Management development concentrate on :-

Correct Answer Learning & Change process

Your Answer Learning & Change process

Select The Blank Question Job analysis can help in ________.


Your Answer Strategic planning


Appraisal System :- Correct Answer Devising appropriate appraisal system , To train the line managers , To

device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To


True/False Question The Standing Orders Act is applicable to industrial establishments in

which 50 or more workmen are employed. Correct Answer False

Your Answer False







True/False Question Employee should participate in the decision making process.

Correct Answer True

Your Answer True









Factors affecting compensation

Supply & demand Supply & demand



True/False Question It is Management prerogative to accept the suggestions of workers.

Correct Answer True

Your Answer True

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can

be because of the following :- Correct Answer Lack of abilities , Training , Motivation


LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:-

Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature True/False Question The ten years of a career are termed as the Establishment stage. Correct Answer False Your Answer False Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :- Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes Multiple Choice Multiple Answer Question Promotion policies are as follows :- Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Material , Money , Machine Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Multiple Answer Question Job descriptions may be used to set up :-

Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Multiple Choice Single Answer Question Personnel Administration is connected with :- Correct Answer Employee Your Answer Employee Multiple Choice Multiple Answer Question Following are the purposes of promotion :- Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees , To balance the organizational hierarchy Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Your Answer Questionnaire Multiple Choice Single Answer Question The management's primary interest lies in :- Correct Answer Improving productivity Your Answer Improving quality Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Security of the employment Match The Following Question Correct Answer Your Answer BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts Standing orders Rules of conduct Rules of conduct Industrial dispute Regarding employment Regarding employment Accumulation of leave 30 days 30 days

True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Aims of Personnel Administration is :- Correct Answer Getting cooperation of people Your Answer Employee Welfare True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :- Correct Answer Desired results Your Answer Desired results Multiple Choice Single Answer Question Principle of Personnel Administration is:- Correct Answer Scientific Selection Your Answer Controlling Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :- Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation Multiple Choice Single Answer Question The important forms in which workers can participate in management are :- Correct Answer Information sharing Your Answer Information sharing True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer False Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance

Your Answer Employee performance Multiple Choice Single Answer Question Employees are demoted on :- Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Compensation Match The Following Question Correct Answer Your Answer Shop Council 500 or more workers 250 or more workers Works Committee I.D.Act I.D.Act Participation Parting with power Factories Act WPM Promotion of Industrial Democracy Promotion of Industrial Democracy Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :- Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Organization Policy Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Multiple Choice Single Answer Question HRIS can be useful for almost all the :- Correct Answer Personal functions Your Answer Personal functions Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company. Correct Answer Share Your Answer Share True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:- Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :- Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various opportunities True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form True/False

Question Participation is impossible at all levels of management. Correct Answer False Your Answer False True/False Question Employee should participate in the decision making process. Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment Multiple Choice Single Answer Question Collective bargaining function comes under :- Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Single Answer Question One of the most cost effective methods of screening applications is to use :- Correct Answer Educational accomplishments Your Answer Educational accomplishments True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :- Correct Answer Training Your Answer Training Select The Blank Question ________ is managerial function. Correct Answer Controlling

Your Answer Controlling Select The Blank Question Personnel department plays an important role in ________. Correct Answer Handling disagreements Your Answer Handling manpower planning Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :- Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :- Correct Answer Its services , Employment opportunities , Its products Your Answer Its products , Its services , Employment opportunities Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards True/False Question The MBO approach involves establishing performance goals

jointly by Superior & subordinates. Correct Answer True Your Answer True Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Growth of employee Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Employee can perform in friendly environment.

Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:- Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :- Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Your Answer Expert estimates , Trend projection , Unit level demand forecasting Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Single Answer Question Merit denotes the :- Correct Answer Past achievement Your Answer Knowledge Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Match The Following Question Correct Answer Your Answer Self appraisal Opportunity to express himself Opportunity to express himself Halo effect Raters personal opinion Raters personal opinion

Central tendency error Raters avoid high/low ratings Raters avoid high/low ratings MBO Establishing performance goals Establishing performance goals Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :- Correct Answer Higher responsibility Your Answer Higher responsibility Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Multiple Choice Single Answer Question The disadvantages of hot stove rule & progressive discipline are that they focus on:- Correct Answer Past behavior Your Answer Past behavior Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer welfare activity Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :- Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Medical benefit Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Your Answer Men Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders Select The Blank

Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer False True/False Question Measurement of merit is very easy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Contents of Personnel Manual are :- Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Job rotation True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Employee need Multiple Choice Single Answer Question Qualities of personnel Manager is :- Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer

Question Special features of the BIR Act are :- Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal , Working conditions Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Multiple Answer Question Process of selection includes :- Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests Multiple Choice Single Answer Question The campus recruitment process is generally repeated :- Correct Answer Every year Your Answer Every year True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True Multiple Choice Single Answer Question What is the critical function of personnel administration? Correct Answer Employee relations Your Answer Employee relations Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Fundamental Rights

True/False Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy True/False Question Induction is part of training. Correct Answer True Your Answer True Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity

Your Answer Country's prosperity Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :- Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation , Suggestion True/False Question Manual need not be revised periodically. Correct Answer False Your Answer True Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour welfare officer Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Identify training needs Induction Reduces Turnover Organization Training Exposed to new idea Job analysis Type of training Job rotation Job rotation Multiple Choice Single Answer Question The policy serves as a :- Correct Answer Guide Your Answer Rule Multiple Choice Single Answer Question The workers interest lies in improving their:- Correct Answer Earnings Your Answer Living standard Multiple Choice Multiple Answer Question The Contract Labour act provides for :- Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Minimum Select The Blank Question Management prefer merit as the basis of ________. Correct Answer Promotion

Your Answer Promotion Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True Multiple Choice Single Answer Question The objective of ID Act is to :- Correct Answer Improve service conditions Your Answer Improve service conditions Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :- Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Single Answer Question Decision of Works Committee are :- Correct Answer Recommendatory Your Answer Mandatory Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :- Correct Answer Success Your Answer Success Select The Blank Question The composition of Works Committee is consisting of equal numbers from ________. Correct Answer Employer & employees Your Answer Employer & employees True/False Question Gratuity is paid at the rate of 18 day's wages for every completed year of service. Correct Answer False Your Answer False True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer False True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Personnel Management helps in :- Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:- Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Marketing Skill , Conceptual Skill , Human relation skill Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication Multiple Choice Single Answer Question A policy is a rule of predetermined :- Correct Answer Course of action Your Answer Course of action Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :- Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically

Your Answer Devising appropriate appraisal system , To device norms & instruments for employees appraisal periodically , To negotiate with workers & trade unions Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Proper grievance procedure is followed involving both :- Correct Answer Union & management Your Answer Supervisor & workers Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Gather data on job. , Prepare job descriptions , Select a jobs True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Your Answer True Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees Multiple Choice Single Answer Question A policy is a rule of predetermined :- Correct Answer Course of action Your Answer Course of action Multiple Choice Single Answer Question Which of the following is the Managerial function of Personnel Administration? Correct Answer Planning Your Answer Planning

Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :- Correct Answer Full time employees Your Answer Full time employees True/False Question The method of recruitment would depend on the budget allocation to the process. Correct Answer False Your Answer True Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Match The Following Question Correct Answer Your Answer Objective of industry Profit Profit Maintenance of work force Labour Welfare Activity Labour Welfare Activity Principles of Personnel Administration Dignity of labour Integration Personnel Manager has to have support Top Management Top Management Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :- Correct Answer Annexure XI Your Answer Annexure XI Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that he has a wider choice of :- Correct Answer Applicants Your Answer Applicants True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True True/False Question Case method is one of the training type. Correct Answer True Your Answer True Select The Blank

Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :- Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :- Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Society True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :- Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions , Dispute Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal promotions Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Exposed to new idea Induction Reduces Turnover Reduces Turnover Training Exposed to new idea Identify training needs Type of training Job rotation Job rotation True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True

Multiple Choice Single Answer Question Through the process of appraisal employee skills, abilities, potential and aptitude is :- Correct Answer Identified Your Answer Identified Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :- Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :- Correct Answer Consultants Your Answer Overtime Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :- Correct Answer Counselors Your Answer Counselors Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Counselor's Role , Legal Role , Communication Role Multiple Choice Single Answer Question Demotions are less frequently used as it affects the employees' :-

Correct Answer Career prospects & morale Your Answer Career prospects & morale True/False Question Personnel Department can not contribute for organization strategy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Plant engineering True/False Question A grout without leader is given a topic for discussion & asked to arrive at a group decision. Correct Answer False Your Answer True Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:- Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question Challenge in front of personnel department is of :- Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons

True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :- Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments , Aspiring for promotions Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Single Answer Question It is an assumption that the employee learn more with the :- Correct Answer Length of service Your Answer Length of service


Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :-

Correct Answer Consultants True/False Question Employee should participate in the decision making process. Correct Answer True True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Select The Blank


Correct Answer Various jobs Select The Blank


Correct Answer Employee performance Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Match The Following Question Correct Answer Self appraisal Opportunity to express himselfHalo effect Raters personal opinionCentral tendency error Raters avoid high/low ratingsMBO Establishing performance goals Select The Blank Question Management prefer merit as the basis of ________.

Personnel AdministrationList of Attempted Questions and Answers

Correct Answer Promotion True/False

Question The recruitment agency is paid certain % of the incumbents' salary as professional charges.

Correct Answer False Select The Blank Question Personnel department plays an important role in ________. Correct Answer Handling disagreements Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Multiple Choice Multiple Answer Question Solutions to surplus employees are :- Correct Answer Attrition , Early retirement , Layoffs Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Multiple Choice Single Answer

Question Outsourcing is a viable solution for the companies that do not have sufficient work for :-

Correct Answer Full time employees Multiple Choice Single Answer Question HRIS can be useful for almost all the :- Correct Answer Personal functions True/False Question Compensation should not ensure internal equity. Correct Answer False True/False Question To remain competitive, organization needs to build positive employee

relation Correct Answer False Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Restructuring , Reengineering , Outsourcing

True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :-


True/False Question The advertisement does not necessarily create a positive image of the

company Correct Answer False Select The Blank

Question Some appraisers, at times, rate persons they like ________ than those they do not like.

Correct Answer Higher Multiple Choice Multiple Answer Question Following are the types of audit in personnel department.


Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem. Multiple Choice Single Answer Question Which is the last stapes in training? Correct Answer Out put of training. True/False Question Induction also helps to old employees. Correct Answer False True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money

Multiple Choice Single Answer Question One of the most cost effective methods of screening applications is to use :- Correct Answer Educational accomplishments Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :-


Select The Blank Question ________ is a function of Personnel department Correct Answer Training Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature Match The Following Question Correct Answer MBO Establishing performance goalsSelf appraisal Opportunity to express himselfHalo effect Raters personal opinionCentral tendency error Raters avoid high/low ratings Multiple Choice Multiple Answer

Question Following actions are initiated by HR department in Performance Appraisal System :-

Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically


Question The disadvantages of hot stove rule & progressive discipline are that they focus on:-

Correct Answer Past behavior Multiple Choice Multiple Answer Question Participative forms prevalent in India are:-

Correct Answer Works Committees , Joint Management Councils , Joint Councils Multiple Choice Single Answer Question The disciplinary action is not directed towards a person, it is meant to

eliminate: Correct Answer Undesirable behavior Multiple Choice Multiple Answer Question Procedure for training includes the following :- Correct Answer Identify training needs , Specify training objectives , Design training

methods Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Multiple Choice Multiple Answer

Question The problem with subjective method is the bias of the rater. Some of the common biases are:-

Correct Answer Halo effects , Contrast error , Personal prejudice Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Multiple Choice Single Answer Question Design of compensation programmes is significant in :- Correct Answer Personnel management True/False


Correct Answer True Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Match The Following Question Correct Answer Procedure of training Identify training needsInduction Reduces TurnoverTraining Exposed to new ideaType of training Job rotation

Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Acquired , Analyzed , Stored Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Stored , Acquired , Analyzed Multiple Choice Multiple Answer

Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :-

Correct Answer More salary , Higher authority , Responsibility True/False

Question There is only one theory which explains the impact of compensation on employee behavior.

Correct Answer False True/False Question Case method is one of the training type. Correct Answer True Multiple Choice Single Answer Question Personnel Administration is connected with :- Correct Answer Employee Multiple Choice Single Answer Question The workers interest lies in improving their:- Correct Answer Earnings Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Multiple Choice Multiple Answer

Question Under BIR Act an Appellate court hears appeals against the orders of :- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards True/False

Question The MBO approach involves establishing performance goals jointly by Superior & subordinates.

Correct Answer True Select The Blank Question ________ means limitation of organized action. Correct Answer Directing Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :-

Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective


Administration? Correct Answer Planning True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Select The Blank Question There are two types of discipline, corrective and ________. Correct Answer Preventive Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Multiple Choice Single Answer Question Objective of Personnel Administration is:- Correct Answer Ensure compliance with law Multiple Choice Single Answer Question Principle of Personnel Administration is:- Correct Answer Scientific Selection Multiple Choice Multiple Answer

Question Following are the purposes of promotion :-


Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Legal Role , Fire fighting Role , Counselor's Role Match The Following Question Correct Answer Feedback InformationQuality of work life Quality CirclesAutonomy ResponsibilityVariety Different Skills Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :- Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment True/False


Correct Answer False Multiple Choice Single Answer Question Employees have certain expectations from the organization regarding their :- Correct Answer Career development Multiple Choice Single Answer Question Decision of Works Committee are :- Correct Answer Recommendatory Multiple Choice Single Answer

Question The benefit to employer under the Employment Exchange is that he has a wider choice of :-

Correct Answer Applicants True/False

Question Problem solving approach should be used where criticisms are specific & focused on the person.

Correct Answer False Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Structure , Mix , Quantum Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :- Correct Answer Training Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :- Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Multiple Choice Single Answer Question Following is the internal way of human resources supply:- Correct Answer Human Resources Audit Match The Following Question Correct Answer IT process in Personnel Management Reduction in costHRIS Facilitates Personnel decisionsOnline panel of experts Standard disciplinary actionsOnline guidelines to line managers Organizational development Multiple Choice Single Answer Question Qualities of personnel Manager is :- Correct Answer Support to top management Multiple Choice Single Answer Question The management's primary interest lies in :-

Correct Answer Improving productivity Select The Blank


Correct Answer 500 or more Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Multiple Choice Single Answer Question In majority of the companies increments are linked with :- Correct Answer Performance Select The Blank Question Resignation used sparingly, results in ________. Correct Answer Promotion Select The Blank


Correct Answer Needs Multiple Choice Multiple Answer Question Aims of the Works Committee are:-


Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Multiple Choice Multiple Answer

Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :-

Correct Answer Lack of abilities , Training , Motivation True/False

Question Personnel Department can not contribute for organization strategy. Correct Answer False Multiple Choice Single Answer

Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall :-

Correct Answer Criterion Multiple Choice Multiple Answer



Multiple Choice Single Answer Question Performance appraisal indicates how the employees has performed on the :- Correct Answer Job Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Select The Blank

Question ________ can be utilized for employees promotion & progress from one stage to another stage.

Correct Answer Job analysis data Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Mix , Quantum , Structure Multiple Choice Multiple Answer Question Procedure for training includes the following :- Correct Answer Identify training needs , Specify training objectives , Design training

methods Multiple Choice Single Answer Question Which cost can save through good induction or orientation program? Correct Answer Labour Cost. Multiple Choice Single Answer

Question The appraiser offers assistance to the appraisee to improve performance & must identify :-

Correct Answer Specific action plans True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Multiple Choice Single Answer Question What is the critical function of personnel administration? Correct Answer Employee relations Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Restructuring , Reengineering , Outsourcing Multiple Choice Single Answer Question It is an assumption that the employee learn more with the :- Correct Answer Length of service Multiple Choice Single Answer Question Effective employee compensation leads to improvements in employee's :- Correct Answer Absenteeism Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction True/False

Question Problem solving approach method identifies problems which may be interfering with employee performance.

Correct Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :- Correct Answer Ill will , Strikes , Non co-operative actions Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Multiple Choice Multiple Answer

Question As per the Edward Flippo Personnel Administration is :-


Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Select The Blank

Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________.

Correct Answer Unorganized labour True/False Question Eligibility for gratuity is minimum 10 years of service. Correct Answer False True/False Question To conduct compensation survey data should be manipulated. Correct Answer False Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Acquired , Analyzed , Stored True/False Question Measurement of merit is very easy. Correct Answer False Multiple Choice Single Answer Question Merit denotes the :- Correct Answer Past achievement Multiple Choice Single Answer

Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :-

Correct Answer Vacancies occurring Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :- Correct Answer Non-co-operation , Arguments , Hostility Select The Blank

Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Multiple Choice Multiple Answer Question The factors affecting the process of recruitment are :- Correct Answer Organization's policy , Government Policy , Local market True/False Question Continuous communication with employees about change is not required Correct Answer False Multiple Choice Multiple Answer Question Works Committee normally deal with :- Correct Answer Ventilation , Lighting , Sanitation True/False


Correct Answer False Multiple Choice Multiple Answer Question Job analysis provides information on :- Correct Answer Educational qualifications , Training , Experience Multiple Choice Single Answer Question Career development provides a supply of :- Correct Answer Talents & abilities Select The Blank Question Employees expect their supervisors to play an active role in their ________. Correct Answer Career development True/False Question Payment must be related to performance. Correct Answer True True/False Question The ten years of a career are termed as the Establishment stage. Correct Answer False Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :- Correct Answer Funeral benefit , Medical benefit , Sickness benefit

Multiple Choice Multiple Answer Question Job enrichment increases :- Correct Answer Responsibility , Autonomy , Control Match The Following Question Correct Answer Internal factor LeadershipChange EmpowermentDiagnosis Pilot StudyExternal influences Technology Multiple Choice Single Answer Question Aims of Personnel Administration is :- Correct Answer Getting cooperation of people Match The Following Question Correct Answer Third Five Year Plan WP as fundamental principleWorks Committee meeting MonthlyTISCO's board level participation 1970Workers Participation Schemes Attitudinal change Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Multiple Choice Single Answer Question Characteristics of personnel Manager is:- Correct Answer Specialist in organization theory True/False


Correct Answer False Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions True/False Question Consultative participation involves a higher degree of sharing views.

Correct Answer True Select The Blank

Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union.

Correct Answer 0.25 Multiple Choice Single Answer

Question The creation of new rights as between employer & workers should be outside the jurisdiction of the :-

Correct Answer Participation schemes Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth

phase: Correct Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Single Answer Question The compensation survey data is collected through :- Correct Answer Questionnaire Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Multiple Choice Single Answer Question Demotions are less frequently used as it affects the employees' :- Correct Answer Career prospects & morale True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Multiple Choice Multiple Answer Question Criteria for selection includes :- Correct Answer Educational accomplishments , Experience , Personal characteristics Multiple Choice Single Answer Question Potential of managers may be assessed through :- Correct Answer Assessment centers

Match The Following Question Correct Answer Difficult employees Consistently breaks company rulesConstructive approach to discipline Root out causesSerious offence Written reprimandcorrective discipline Non compliance with rules True/False Question Participation is impossible at all levels of management. Correct Answer False Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :- Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance

fund Multiple Choice Single Answer Question All applicants are asked to fill up an :- Correct Answer Application blank Multiple Choice Single Answer

Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :-

Correct Answer Success Multiple Choice Single Answer

Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :-

Correct Answer Employees & employer Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Multiple Choice Single Answer



Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:- Correct Answer Encourage initiative , Perform better , Develops sense of responsibility True/False Question Hiring, Termination & Turnover of employee dose not involve cost. Correct Answer False Multiple Choice Single Answer Question The process of Job Analysis involves :- Correct Answer Clear understanding of the job. True/False

Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies.

Correct Answer True Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Match The Following Question Correct Answer Shop Council 500 or more workersWorks Committee I.D.ActParticipation Parting with powerWPM Promotion of Industrial Democracy Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council.

Correct Answer Individual grievances True/False

Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee.

Correct Answer True True/False

Question The policy of the organization is to give top priority to Human Resource Development.

Correct Answer True Multiple Choice Multiple Answer

Question Through web pages, prospective applicants can obtain the data about the company for :-

Correct Answer Its products , Its services , Employment opportunities Select The Blank Question The rater's ________ of the employee affects his assessment Correct Answer Personal opinion True/False Question There are external & internal influences on the organization. Correct Answer True Multiple Choice Multiple Answer Question Process of selection includes :- Correct Answer Preliminary screening , Interviews , Employment tests Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Match The Following Question Correct Answer Turnaround phase Motivate peopleGrowth Phase Clear VisionIndustry Shift phase Comfortable with ambiguityMajor integration phase Visualize picture Select The Blank Question Level of expertise of employee can be determined through ________.

Correct Answer Competency Mapping Multiple Choice Multiple Answer


Correct Answer Halo effects , Contrast error , Personal prejudice Multiple Choice Single Answer Question Salary structure is developed by :- Correct Answer Job evaluation Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Multiple Choice Single Answer

Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :-

Correct Answer Potential employers True/False

Question Integrating the human resources function with business is not a goal of Personnel Department

Correct Answer False Multiple Choice Multiple Answer Question Promotion policies are as follows :-


Multiple Choice Single Answer Question An organizations success depends on the availability of :- Correct Answer Competent human resources Select The Blank


Correct Answer Share Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information about :- Correct Answer Application procedure True/False

Question Information Technology enables organisationwide access to educational & training material.

Correct Answer False Select The Blank


Correct Answer Avoid unnecessary delay True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Multiple Answer Question The Contract Labour act provides for :-





Question The key to a successful human resource planning is :- Correct Answer An information Match The Following Question Correct Answer Objective of industry ProfitMaintenance of work force Labour Welfare ActivityPrinciples of Personnel Administration Dignity of labourPersonnel Manager has to have support Top Management Multiple Choice Multiple Answer Question Approaches to discipline are :- Correct Answer Hot stove rule , Warning , Immediate burn Multiple Choice Single Answer


Correct Answer Recruitment Plan Multiple Choice Multiple Answer Question Personnel Management helps in :-




Multiple Choice Single Answer Question New technology & new method of operation demands for :- Correct Answer New & higher level skills Select The Blank

Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs.

Correct Answer Raters bias Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature


Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :-

Correct Answer Shareholders , Consumers , Workers Multiple Choice Single Answer Question Challenge in front of personnel department is of :- Correct Answer Recruit & retain qualified persons Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer True True/False Question Induction is part of training. Correct Answer True Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Multiple Choice Single Answer Question The campus recruitment process is generally repeated :- Correct Answer Every year True/False Question Employee can perform in friendly environment. Correct Answer True Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:- Correct Answer Sensibility , Conceptual Skill , Human relation skill Select The Blank Question The personnel plan serves as a guide for ________

Correct Answer Training Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :- Correct Answer Bargaining Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :- Correct Answer Counselors Select The Blank


Correct Answer One job to another Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Multiple Choice Single Answer Question Personal department must have the knowledge of:- Correct Answer Employee's attitudes & work preferences Select The Blank Question Each person has a unique ________. Correct Answer Personality Multiple Choice Single Answer

Question The Personnel Department along with the support of Line Managers shall be responsible for :-

Correct Answer Training & development True/False

Question Assessment centers is one method to understand promotable employees in the organization.

Correct Answer True Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :-

Correct Answer Fire fighting Role , Counselor's Role , Legal Role Multiple Choice Single Answer

Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :-

Correct Answer Merit Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Multiple Answer Question Following are the types of audit in personnel department.


Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :-


Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :- Correct Answer Annexure XI Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Match The Following Question Correct Answer Advantages of career planning Satisfied employee's needs for recognitionAdvancement stage Age of 30-45Job performance Career progression

Retirement phase Completes one career & moves on to another Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :-




Correct Answer Responsibility Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :- Correct Answer Working conditions True/False Question Participation in decision is the negligible form of participation. Correct Answer False True/False Question Manual need not be revised periodically. Correct Answer False Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :- Correct Answer Recruitment Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions True/False

Question Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices.

Correct Answer False True/False Question Labour turnover can be reduced through induction.


Question The method of recruitment would depend on the budget allocation to the process.

Correct Answer False Multiple Choice Single Answer Question Management development concentrate on :- Correct Answer Learning & Change process Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning True/False

Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed.

Correct Answer False Match The Following Question Correct Answer Indirect benefits Medical benefitFactors affecting compensation Supply & demandIncentive system Piece workGroup incentive plan Cost reduction plan Multiple Choice Single Answer Question Direct compensation includes:- Correct Answer Wages Match The Following Question Correct Answer Grievance Redressal System To reduce grievancesPerformance Appraisal ratings O, VG, G, A, I.Updation of Personnel Manual PeriodicallyPolicy serves as Guide Multiple Choice Single Answer Question Aims of Personnel Administration is:- Correct Answer Getting cooperation of people

Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Multiple Choice Multiple Answer

Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets:-

Correct Answer More salary , Higher authority , Responsibility Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior

are: Correct Answer Reinforcement theory , Expectancy theory , Equity theory Multiple Choice Multiple Answer Question Process of selection includes:- Correct Answer Preliminary screening , Interviews , Employment tests Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:- Correct Answer Sensibility , Conceptual Skill , Human relation skill Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are:-

Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective

Multiple Choice Single Answer Question All applicants are asked to fill up an:- Correct Answer Application blank Multiple Choice Multiple Answer Question BIR Act lays special emphasis on:- Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Multiple Choice Single Answer Question The key to a successful human resource planning is:- Correct Answer An information Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication

Select The Blank Question When the recruitment is urgent recruitment may be conducted by ________. Correct Answer Walk-in-interviews Multiple Choice Single Answer

Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of:-

Correct Answer Potential employers Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in:- Correct Answer Bargaining Multiple Choice Single Answer Question Proper grievance procedure is followed involving both:- Correct Answer Union & management Multiple Choice Single Answer Question Organization can cope up with change with: Correct Answer Quality improvement program Multiple Choice Multiple Answer Question Information Technology helps the business in:- Correct Answer Restructuring , Reengineering , Outsourcing Multiple Choice Single Answer

Question The Personnel Department along with the support of Line Managers shall be responsible for:-

Correct Answer Training & development Multiple Choice Single Answer Question Demotions are less frequently used as it affects the employees':- Correct Answer Career prospects & morale Multiple Choice Single Answer Question Qualities of personnel Manager is:- Correct Answer Support to top management Multiple Choice Multiple Answer Question Special features of the BIR Act are:-


Multiple Choice Single Answer Question The campus recruitment process is generally repeated:- Correct Answer Every year Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of:- Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank Question The objective of ID Act is higher productivity which contributes to the

Correct Answer Country's prosperity Multiple Choice Multiple Answer

Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following:-

Correct Answer Lack of abilities , Training , Motivation Multiple Choice Single Answer Question The policy serves as a:- Correct Answer Guide Multiple Choice Multiple Answer Question The Contract Labour act provides for:-


Multiple Choice Single Answer Question The objective of ID Act is to:- Correct Answer Improve service conditions Multiple Choice Single Answer Question Decision of Works Committee are:- Correct Answer Recommendatory Multiple Choice Multiple Answer

Question Job descriptions may be used to set up:- Correct Answer Goals , Targets , Standards of performance Select The Blank


Correct Answer Employer & employees True/False Question Gratuity is paid at the rate of 18 day s wages for every completed year of

service Correct Answer False True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes.

Correct Answer False True/False

Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee.

Correct Answer True Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:- Correct Answer Sensibility , Conceptual Skill , Human relation skill Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Multiple Choice Single Answer Question A policy is a rule of predetermined :- Correct Answer Course of action Multiple Choice Multiple Answer



Select The Blank Question Trade union prefer ________ as a sole basis of promotion.

Correct Answer Seniority Multiple Choice Multiple Answer Question Works Committee is related with :- Correct Answer Latrines , Urinals , Temperature True/False Question The ten years of a career are termed as the Establishment stage. Correct Answer False Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :- Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Multiple Choice Multiple Answer Question Job descriptions may be used to set up :- Correct Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Multiple Choice Single Answer Question Personnel Administration is connected with :-

Correct Answer Employee Multiple Choice Multiple Answer Question Following are the purposes of promotion :-


Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Match The Following Question Correct Answer BIR Act Prevention of strikes & lockoutsStanding orders Rules of conductIndustrial dispute Regarding employmentAccumulation of leave 30 days True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Multiple Choice Single Answer Question Aims of Personnel Administration is :- Correct Answer Getting cooperation of people True/False Question Continuous communication with employees about change is not required Correct Answer False True/False Question Labour turnover can be reduced through induction. Correct Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :- Correct Answer Desired results Multiple Choice Single Answer

Question Principle of Personnel Administration is:- Correct Answer Scientific Selection Multiple Choice Multiple Answer

Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :-

Correct Answer Lack of abilities , Training , Motivation Multiple Choice Single Answer Question The important forms in which workers can participate in management are :- Correct Answer Information sharing True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Select The Blank


Correct Answer Employee performance Multiple Choice Single Answer Question Employees are demoted on :- Correct Answer Disciplinary grounds Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Multiple Choice Single Answer

Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :-

Correct Answer Vacancies occurring Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Multiple Choice Multiple Answer Question Following are the types of audit in personnel department.


True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Multiple Choice Single Answer Question HRIS can be useful for almost all the :- Correct Answer Personal functions True/False Question Employee can perform in friendly environment. Correct Answer True Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :- Correct Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank


Correct Answer Various jobs Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form True/False Question Participation is impossible at all levels of management. Correct Answer False True/False Question Employee should participate in the decision making process. Correct Answer True Multiple Choice Single Answer

Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall:-

Correct Answer Criterion Multiple Choice Single Answer

Question Through web pages, prospective applicants can obtain information about:- Correct Answer Application procedure Multiple Choice Single Answer Question Design of compensation programmes is significant in:- Correct Answer Personnel management Multiple Choice Single Answer Question Collective bargaining function comes under:- Correct Answer Firefighting & Legal Role Multiple Choice Single Answer Question One of the most cost effective methods of screening applications is to use:- Correct Answer Educational accomplishments True/False


Correct Answer False True/False

Question Integrating the human resources function with business is not a goal of Personnel Department

Correct Answer False Select The Blank Question ________ is managerial function. Correct Answer Controlling Select The Blank Question Personnel department plays an important role in ________. Correct Answer Handling disagreements Multiple Choice Multiple Answer


Correct Answer Its services , Employment opportunities , Its products Select The Blank

Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs.

Correct Answer Raters bias

True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True True/False

Question The MBO approach involves establishing performance goals jointly by Superior & subordinates.

Correct Answer True Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :- Correct Answer Fire fighting Role , Counselor's Role , Legal Role Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :- Correct Answer Structure , Mix , Quantum Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Works Committees , Joint Management Councils , Joint Councils Multiple Choice Multiple Answer


Correct Answer Halo effects , Contrast error , Personal prejudice Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :- Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Multiple Choice Single Answer Question Merit denotes the :- Correct Answer Past achievement Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Multiple Choice Single Answer

Question Promotion is an advancement of a employee to a better job in terms of :- Correct Answer Higher responsibility Multiple Choice Single Answer

Question The disadvantages of hot stove rule & progressive discipline are that they focus on:-

Correct Answer Past behavior Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Multiple Choice Multiple Answer


Correct Answer Consumers , Workers , Shareholders Multiple Choice Multiple Answer Question Contents of Personnel Manual are :-


Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Select The Blank


Correct Answer Avoid unnecessary delay Multiple Choice Single Answer Question The disciplinary action is not directed towards a person, it is meant to

eliminate: Correct Answer Undesirable behavior Multiple Choice Multiple Answer Question Through human resource information system data is :- Correct Answer Acquired , Analyzed , Stored

Multiple Choice Single Answer Question Which is internal influence in the organization? Correct Answer Goals & Objective Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :- Correct Answer Working conditions Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue True/False Question Employment agencies normally recruit at lower & middle management

level Correct Answer False True/False


Correct Answer False Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Select The Blank Question ________ is a function of Personnel department Correct Answer Training Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior

are : Correct Answer Reinforcement theory , Expectancy theory , Equity theory Multiple Choice Single Answer

Question The benefit to employer under the Employment Exchange is that he has a wider choice of :-

Correct Answer Applicants Multiple Choice Multiple Answer

Question The following are the benefits provided under ESI Act :- Correct Answer benefit , Funeral benefit , Medical benefit Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information about :- Correct Answer Application procedure Multiple Choice Single Answer

Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :-

Correct Answer Consultants Multiple Choice Single Answer

Question The Personnel Department along with the support of Line Managers shall be responsible for :-

Correct Answer Training & development True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer True Select The Blank


Correct Answer Web pages Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Multiple Choice Single Answer Question New technology & new method of operation demands for :- Correct Answer New & higher level skills Select The Blank Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Multiple Choice Multiple Answer Question Advantages of career planning are :- Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Multiple Choice Single Answer

Question The process of Job Analysis involves :- Correct Answer Clear understanding of the job. Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee True/False

Question Problem solving approach method identifies problems which may be interfering with employee performance.

Correct Answer True Multiple Choice Single Answer Question Performance appraisal indicates how the employees has performed on the :- Correct Answer Job Multiple Choice Single Answer Question Objective of Personnel Administration is:- Correct Answer Ensure compliance with law Select The Blank


Correct Answer Employer & employees Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Multiple Choice Multiple Answer Question Job enrichment increases :- Correct Answer Responsibility , Autonomy , Control Multiple Choice Multiple Answer Question Job analysis provides information on :- Correct Answer Educational qualifications , Training , Experience Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :-


Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Multiple Choice Single Answer Question Qualities of personnel Manager is :- Correct Answer Support to top management Match The Following Question Correct Answer Objective of personnel administration Achieve organization goalsContribution of personnel administration Analyze & solve problemsDeveloping human resources Career planningMaintaining & protecting human resources Evaluation True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Multiple Choice Multiple Answer Question Special features of the BIR Act are :-


Select The Blank Question Morale of the employee can be improved through________. Correct Answer Climate Surveys True/False Question Compensation should not ensure internal equity. Correct Answer False Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances

Multiple Choice Multiple Answer Question Criteria for selection includes :- Correct Answer Educational accomplishments , Experience , Personal characteristics Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Multiple Choice Single Answer Question Collective bargaining function comes under :- Correct Answer Firefighting & Legal Role Multiple Choice Single Answer

Question The creation of new rights as between employer & workers should be outside the jurisdiction of the :-

Correct Answer Participation schemes Multiple Choice Single Answer Question Characteristics of personnel Manager is:- Correct Answer Specialist in organization theory True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Joint Councils , Works Committees , Joint Management Councils True/False Question The advertisement does not necessarily create a positive image of the

company Correct Answer False True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer


Correct Answer Organization True/False Question Organization cant give Layoffs to surplus employee. Correct Answer False Multiple Choice Single Answer

Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall:-

Correct Answer Criterion Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Select The Blank


Correct Answer Share Multiple Choice Single Answer Question The key to a successful human resource planning is :- Correct Answer An information Multiple Choice Single Answer

Question Outsourcing is a viable solution for the companies that do not have sufficient work for :-

Correct Answer Full time employees Select The Blank Question ________ means limitation of organized action. Correct Answer Directing True/False Question It is difficult to measure service & judge the seniority. Correct Answer False True/False


Correct Answer False Multiple Choice Multiple Answer Question Solutions to surplus employees are :- Correct Answer Attrition , Early retirement , Layoffs Multiple Choice Multiple Answer Question The factors affecting the process of recruitment are :- Correct Answer Organization's policy , Government Policy , Local market Multiple Choice Single Answer Question Career development provides a supply of :- Correct Answer Talents & abilities Multiple Choice Single Answer Question Effective employee compensation leads to improvements in employee's :- Correct Answer Absenteeism True/False Question Personnel Department can not contribute for organization strategy. Correct Answer False True/False Question Induction also helps to old employees. Correct Answer False Multiple Choice Single Answer

Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :-

Correct Answer Potential employers Multiple Choice Single Answer Question Potential of managers may be assessed through :- Correct Answer Assessment centers Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :-



Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :-

Correct Answer Employees & employer True/False Question Personnel department plays important role in managing change Correct Answer True Select The Blank

Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union.

Correct Answer 0.25 Multiple Choice Single Answer

Question Human recourse planning becomes easier because skills available in the organization are :-

Correct Answer Documented Multiple Choice Multiple Answer Question Approaches to discipline are :- Correct Answer Hot stove rule , Warning , Immediate burn Multiple Choice Single Answer Question Employees have certain expectations from the organization regarding their :- Correct Answer Career development Select The Blank Question Management prefer merit as the basis of ________. Correct Answer Promotion Multiple Choice Multiple Answer Question Information Technology helps the business in :- Correct Answer Restructuring , Reengineering , Outsourcing Select The Blank


Correct Answer Needs Match The Following Question Correct Answer Change EmpowermentDiagnosis Pilot StudyExternal influences Technology

Internal factor Leadership Multiple Choice Single Answer


Correct Answer Responsibility Select The Blank Question Each person has a unique ________. Correct Answer Personality Multiple Choice Single Answer Question Which is the last stapes in training? Correct Answer Out put of training. Multiple Choice Single Answer

Question Standard disciplinary action can be taken by line managers in any unit with the help of a panel of experts available:-

Correct Answer On line Multiple Choice Multiple Answer


Correct Answer Its products , Its services , Employment opportunities Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Multiple Choice Single Answer Question Mediation is different from :- Correct Answer Arbitration Select The Blank


Correct Answer One job to another Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Multiple Choice Single Answer

Question The Employment Exchange Act is intended for the benefit of the :- Correct Answer Employer & worker Match The Following Question Correct Answer Contribution of personnel administration Analyze & solve problemsDeveloping human resources Career planningMaintaining & protecting human resources EvaluationObjective of personnel administration Achieve organization goals True/False Question To conduct compensation survey data should be manipulated. Correct Answer False Multiple Choice Single Answer Question In majority of the companies increments are linked with :- Correct Answer Performance Multiple Choice Single Answer Question Factories Act aims at protecting employees from exploitation by the :- Correct Answer Employer Match The Following Question Correct Answer Head hunters Higher level managerial positionsUrgent recruitment Walk-in-interviewsCost effective method of screening applications Educational accomplishmentsMedical examinations After offer letter True/False Question Case method is one of the training type. Correct Answer True True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :- Correct Answer Non-co-operation , Arguments , Hostility Multiple Choice Single Answer

Question What is quality circles? Correct Answer Small group of people who solve the problem. Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Multiple Choice Single Answer Question Salary structure is developed by :- Correct Answer Job evaluation Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Multiple Choice Multiple Answer Question The Contract Labour act provides for :-


Multiple Choice Single Answer Question The campus recruitment process is generally repeated :- Correct Answer Every year Select The Blank

Question ________ can be utilized for employees promotion & progress from one stage to another stage.

Correct Answer Job analysis data True/False

Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies.


Question The policy of the organization is to give top priority to Human Resource Development.

Correct Answer True

True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Select The Blank

Question Some appraisers, at times, rate persons they like ________ than those they do not like.

Correct Answer Higher Match The Following Question Correct Answer IT process in Personnel Management Reduction in costHRIS Facilitates Personnel decisionsOnline panel of experts Standard disciplinary actionsOnline guidelines to line managers Organizational development Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Multiple Choice Single Answer Question Following is the internal way of human resources supply:- Correct Answer Human Resources Audit Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :- Correct Answer Bargaining Multiple Choice Single Answer Question Participation involves parting with :- Correct Answer Power Multiple Choice Multiple Answer Question Process of selection includes :- Correct Answer Preliminary screening , Interviews , Employment tests Multiple Choice Single Answer Question Decision of Works Committee are :- Correct Answer Recommendatory Multiple Choice Single Answer Question Challenge in front of personnel department is of :-

Correct Answer Recruit & retain qualified persons Match The Following Question Correct Answer Growth Phase Clear VisionIndustry Shift phase Comfortable with ambiguityMajor integration phase Visualize pictureTurnaround phase Motivate people Multiple Choice Single Answer

Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :-

Correct Answer Specified Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :- Correct Answer Standards of performance True/False


Correct Answer True Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement

for: Correct Answer The position Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Multiple Choice Single Answer Question Mediation is different from :- Correct Answer Awards Multiple Choice Single Answer

Question The appraiser offers assistance to the appraisee to improve performance & must identify :-

Correct Answer Specific action plans Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs True/False Question There are external & internal influences on the organization. Correct Answer True True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer False Multiple Choice Multiple Answer Question Procedure for training includes the following :- Correct Answer Identify training needs , Specify training objectives , Design training

methods Multiple Choice Single Answer Question One of the most cost effective methods of screening applications is to use :- Correct Answer Educational accomplishments Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Multiple Choice Single Answer Question What is the critical function of personnel administration? Correct Answer Employee relations Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Multiple Choice Single Answer Question The policy serves as a :- Correct Answer Guide Multiple Choice Single Answer Question The workers interest lies in improving their:- Correct Answer Earnings Multiple Choice Multiple Answer

Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :-

Correct Answer More salary , Higher authority , Responsibility Multiple Choice Single Answer Question Proper grievance procedure is followed involving both :- Correct Answer Union & management True/False

Question The method of recruitment would depend on the budget allocation to the process.

Correct Answer False Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Multiple Choice Single Answer

Question Through the process of appraisal employee skills, abilities, potential and aptitude is :-

Correct Answer Identified Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :- Correct Answer Counselors Multiple Choice Single Answer Question Demotions are less frequently used as it affects the employees' :- Correct Answer Career prospects & morale Multiple Choice Single Answer Question It is an assumption that the employee learn more with the :- Correct Answer Length of service Select The Blank

Question The Payment of Bonus Act gives employees a statutory right to obtain a _____in the profits of the company.

Correct Answer Share Multiple Choice Single Answer Question Personal department must have the knowledge of:- Correct Answer Employee's attitudes & work preferences

Select The Blank Question When the recruitment is urgent recruitment may be conducted by ________. Correct Answer Walk-in-interviews Match The Following Question Correct Answer Procedure of training Identify training needsInduction Reduces TurnoverTraining Exposed to new ideaType of training Job rotation Multiple Choice Multiple Answer

Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets

Correct Answer More salary , Higher authority , Responsibility Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:-

Correct Answer Sensibility , Conceptual Skill , Human relation skill Multiple Choice Single Answer

Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a _____in the profits of the company.

Correct Answer Share Select The Blank


Correct Answer Various jobs Multiple Choice Single Answer Question Direct compensation includes :- Correct Answer Wages True/False

Question The recruitment agency is paid certain % of the incumbents' salary as professional charges.

Correct Answer False Multiple Choice Single Answer

Question All applicants are asked to fill up an :- Correct Answer Application blank True/False

Question There is only one theory which explains the impact of compensation on employee behavior.

Correct Answer False True/False Question Participation in decision is the negligible form of participation. Correct Answer False Multiple Choice Single Answer Question Employees are demoted on :- Correct Answer Disciplinary grounds Select The Blank


Correct Answer Web pages Multiple Choice Multiple Answer Question Solutions to surplus employees are :- Correct Answer Attrition , Early retirement , Layoffs Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :- Correct Answer Desired results True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes.


Question Human recourse planning becomes easier because skills available in the organization are :-

Correct Answer Documented Multiple Choice Multiple Answer Question Participative forms prevalent in India are:- Correct Answer Joint Councils , Works Committees , Joint Management Councils


Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :-

Correct Answer Specified True/False Question Employment agencies normally recruit at lower & middle management

level Correct Answer False Multiple Choice Multiple Answer


Correct Answer Consumers , Workers , Shareholders Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :- Correct Answer Higher responsibility True/False



Question Standard disciplinary action can be taken by line managers in any unit with the help of a panel of expert available

Correct Answer On line Match The Following Question Correct Answer Demotion Lower level jobRotation transfer To increase the versatility of employeesMeasurement of merit Highly difficultTransfer Reduces monotony & boredom True/False Question Organization cant give Layoffs to surplus employee.

Correct Answer False Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :- Correct Answer Standards of performance Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior

are : Correct Answer Reinforcement theory , Expectancy theory , Equity theory Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :-

Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Single Answer


Question Participation enhances employees ability to influence decision making with corresponding assumption of:-

Correct Answer Responsibility Multiple Choice Single Answer Question How organization can maintain their competitive edge? Correct Answer Produce & Provide quality goods & services at competitive prices. Multiple Choice Single Answer Question Short Term shortage of manpower problem can be solved through :- Correct Answer Overtime

Personnel Administration

Assignment ‐1

1. Post independence labours legislations enact in India are

‐Labour dispute act‐1947

‐Indistrial Enployment act 1946

‐Factory Act 1948

2.Development of personnel administration in India was started in the year 1920

3.Personnel management is workforce centered

4.The three dimension of PM contains

‐Personnel aspect

‐welfare aspect

‐Industrial relation aspect

5. Earning is stimulated by desire for –change

6. Human resource is now assuming a greater role in –strategic business partner

7.The starting point for job evaluation is –job analysis

8. Indivisual perceived to understand the current direction—incompetency

9. Communication in HR development is indirect (FALSE)

10. System which replace human labour by machine‐‐‐modernization

11.Internal mobility in an organization includes—

12.The central idea of personal management is‐‐‐

13.Internal criteria are related to ultimate purpose of the programe (T/F)

14. Solution to surplus employee

‐attrition

‐early retirement

‐layoff

15. The upper limit of actual wage is living wage

16.Direct compensation

‐wages

‐salary

‐bonuses or commissions

17. Various compensation theory are

‐Reinforcement theory

‐expectancy

‐Equity theory

18.The well –established bases of promotion are seniority and merit(True)

19. Participative forms are prevalent in India are‐

‐work committees

‐joint management councils

‐joint councils

20. Industrial units of employees >500 workmen are to constitute a shop council for each

dept.

21. Advantages of employee wellness program

‐productivity

‐cost control

‐emphasize team work

22. Leading ERP solutions provides e_learning modules which comprises

‐Learning Administration Components

‐Learning Interaction components

‐strategic enterprise components

Assignment ‐2

1.A country’s system of industrial relation rest on—society

2. Efficency of labour may also be expressed in terms of‐‐‐

‐unit of physical output

‐output per man hour

‐output per man shift

3. HRM system means

‐designing HR policies

‐procedures and rules

‐HR direction

4. Dean of the school of Business administration at the University of Massachusetts ‐Dr

George S.Odiorne

5. The nature HR management is –strategic

6. Leadership is all about‐‐‐influencing people

7. Outcome may be ‐‐‐

8. Career anchor include

‐managerial competency

‐technical‐functional competency

‐search for security

09. Job stress can only be manifested itself in negative ways. (T/F)

10. The level of wage‐related to earning capacity and worklood is— a fair wage

11. The conventional view about the role of a trainer is to conduct training programe (T)

12. Bonus paid as per statuary norms and regulations.

13. Training manager‐‐‐‐‐‐‐

14. Match the following

1st step of success plan‐‐‐management staffing plan

3rd step of success plan‐‐‐creation of congenial environment

4th step of success plan‐‐‐appraisal

5th step of success plan‐‐‐preparation of management resource industry

15. Adults are motivated to learn by both extrinsic and intrinsic motivators (T)

16. Need theory help to explain the value that a person places on certain‐‐‐outcomes?

17. Match the following

Contract of labour act‐‐‐1970

Industrial dispute act‐‐‐‐1947

Factory act‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐1948

Payment of bonus act ‐‐‐1965

18. ERP stands for: Enterprise Resource planning

19. Components of compensation system

‐job description and analysis

‐job evaluation

‐pay structure

‐salary survey



Correct Answer Reduces turnover , Tap potentials of employees , Motivates

employees

Your Answer Motivates employees , Reduces turnover , Tap potentials of employees

True/False

Question To remain competitive, organization needs to build positive employee

relation.


Your Answer False

True/False



Your Answer False














Question Which of the following increases responsibility of employee?

Correct Answer Job Enrichment

Your Answer Job Rotation

Select The Blank




True/False



Your Answer False

True/False

Question The policy of the organization is to give top priority to Human Resource

Development.

Correct Answer True

Your Answer True


Question Short Term shortage of manpower problem can be solved through :‐

Correct Answer Overtime

Your Answer Recruitment


Question The Contract Labour Act was passed to prevent exploitation of :‐

Correct Answer Contract labour

Your Answer Contract labour



Correct Answer To promote employee's self development by reducing labour turnover

, To built loyalty & to boost morale , To reward loyal employees

Your Answer To promote employee's self development by reducing labour turnover , To

built loyalty & to boost morale , To reward loyal employees






Question Methods of forecasting demand for human resources are :‐

Correct Answer Expert estimates , Trend projection , Unit level demand forecasting

Your Answer Budget , Expert estimates , Trend projection

Select The Blank

Question The Personnel department can create formal procedure for ________.

Correct Answer Problem solving

Your Answer Problem solving

Select The Blank

Question Each person has a unique ________.





Correct Answer Exposure to new idea , Expanding knowledge , To Motivate

employees







Question Which of the following is the Managerial function of Personnel

Administration?

Correct Answer Planning










True/False


Correct Answer True

Your Answer True



Correct Answer Has an opportunity to correct himself , Is involved , Is committed to

the appraisal process

Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to

correct himself

Select The Blank




Select The Blank

Question The objective of ID Act is higher productivity which contributes to the

________.




Question Merit denotes the :‐



Select The Blank

Question The composition of Works Committee is consisting of equal numbers from

________.



True/False


Correct Answer True

Your Answer False






Question Proper grievance procedure is followed involving both :‐

Correct Answer Union & management

Your Answer Union & management

Select The Blank





Question Salary structure is developed by :‐


Your Answer Job evaluation




Your Answer Attrition , Early retirement , Layoffs

Select The Blank

Question An effective organization must meet both company's objectives &

employee ________.


Your Answer Needs





True/False


Correct Answer True

Your Answer True

Select The Blank

Question The Minimum Wages act fixes & revises minimum wages for a certain class

of workmen to prevent exploitation of ________.

Correct Answer Unorganized labour


Select The Blank

Question Shop Council for each department in an industry where ________

workmen are employed.




Question Human recourse planning becomes easier because skills available in the

organization are :‐




Question Outsourcing is a viable solution for the companies that do not have

sufficient work for :‐



True/False



Your Answer False





Select The Blank


Correct Answer 1920

Your Answer 1920

Match The Following


Difficult employees Consistently breaks company rules Consistently breaks

company rules

Constructive approach to discipline Root out causes Root out causes

Serious offence Written reprimand Written reprimand

corrective discipline Non compliance with rules Non compliance with rules

Match The Following



Maintenance of work force Labour Welfare Activity Labour

Welfare Activity



True/False

Question It is mandatory in all States to inform the employment exchange of

vacancies at workmen level.


Your Answer True


Question Factories Act aims at protecting employees from exploitation by the :‐

Correct Answer Employer

Your Answer Managers






Question Procedure for training includes the following :‐

Correct Answer Identify training needs , Specify training objectives , Design training

methods

Your Answer Identify training needs , Specify training objectives , Design training

methods


Question The benefit to the workers under the Employment Exchange is to register

only at one place for employment instead of contacting number of :‐



True/False



Your Answer False



Correct Answer Identifying the best talent , Attracting & retain capable person ,

Motivating personnel to achieve excellence in work.

Your Answer Identifying the best talent , Attracting & retain capable person , Motivating

personnel to achieve excellence in work.




Your Answer Talents & abilities

Select The Blank

Question Transfer is viewed as a change in assignment in which the employee moves

from ________.



True/False

Question Problem solving approach method identifies problems which may be

interfering with employee performance.

Correct Answer True

Your Answer True













Select The Blank

Question ________ is a first stapes of training procedure.




Question Satisfactory resolution of the disputes may avoid the following :‐

Correct Answer Ill will , Strikes , Non co‐operative actions

Your Answer Ill will , Strikes , Non co‐operative actions

Select The Blank

Question Issues of collective bargaining and ________ are outside the scope of

council.


Your Answer Individual grievances

Match The Following


Head hunters Higher level managerial positions Higher level managerial

positions

Urgent recruitment Walk‐in‐interviews Walk‐in‐interviews

Cost effective method of screening applications Educational accomplishments

Past performance

Medical examinations After offer letter After offer letter





Select The Blank

Question The main objective of the Payment of Wages Act is to ________ in

payment of wages.



Select The Blank








True/False

Question Eligibility for gratuity is minimum 10 years of service.


Your Answer False





Select The Blank


Correct Answer Work

Your Answer Work


Question Who Make or mar any organization?

Correct Answer Men

Your Answer Men

Select The Blank

Question Due to Information Technology salary administration becomes ________.

Correct Answer Easier

Your Answer Easier





True/False

Question Production transfers are caused due to changes in market demand.


Your Answer True

True/False



Your Answer False

Select The Blank

Question ________ has impact on employee's behavior at work.


Your Answer Nuclear Family




Your Answer Guide


Question What is job rotation?


Your Answer Employee are moved to variety of skill

Select The Blank





Question Generally evaluations are conducted :‐

Correct Answer Annually

Your Answer Annually

True/False

Question Personnel department has to design the organizational structure which

should be in tune with the Organization's strategies.

Correct Answer True

Your Answer True

True/False



Your Answer False


Question It is necessary for the effective functioning, to promote the interest of :‐

Correct Answer Both the parties

Your Answer Both the parties



Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary

Package


Match The Following


Internal factor Leadership Leadership




True/False

Question Gratuity is paid at the rate of 18 day's wages for every completed year of

service.


Your Answer False

Select The Blank





Question The appraiser offers assistance to the appraisee to improve performance &

must identify :‐

Correct Answer Specific action plans

Your Answer Specific action plans





True/False

Question Employment agencies normally recruit at lower & middle management

level.


Your Answer False

Select The Blank






Correct Answer Training programmes , Acquiring additional degree , Seeking new

work assignments

Your Answer Training programmes , Acquiring additional degree , Seeking new work

assignments



Correct Answer Relatedness of pay to performance , Reduced grievances , Improved

moral

















Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making

victimization illegal

Your Answer Establishing an Industrial Court , Establishing Labour Court , Making

victimization illegal , Working conditions

Select The Blank

Question Problem solving approach method identifies problems which may be interfering

with________.








Question The campus recruitment process is generally repeated :‐



True/False

Question An exit interview provides last opportunity to discover the nature of

dissatisfaction.

Correct Answer True

Your Answer True





Select The Blank

Question Transfer is viewed as a change in assignment in which the employee moves from

________.






moral


Select The Blank




True/False

Question Personnel department has to design the organizational structure which should

be in tune with the Organization's strategies.

Correct Answer True

Your Answer True


Question What are the stapes in job analysis?


Your Answer Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions

Match The Following


Advantages of career planning Satisfied employee's needs for recognition Satisfied

employee's needs for recognition

Advancement stage Age of 30‐45 Age of 30‐45


Retirement phase Completes one career & moves on to another Completes one career &

moves on to another

True/False



Your Answer True





Select The Blank

Question Information Technology reverses the effect of ________.



True/False

Question Induction is part of training.

Correct Answer True

Your Answer True

Select The Blank

Question The objective of ID Act is higher productivity which contributes to the ________.




Question The employees whose quality & quantity of work is unsatisfactory, can be

because of the following :‐


Your Answer Lack of abilities , Training , Motivation , Suggestion

True/False



Your Answer True




Your Answer Labour welfare officer

Match The Following



Induction Reduces Turnover Organization

Training Exposed to new idea Job analysis





Your Answer Rule


Question The workers interest lies in improving their:‐


Your Answer Living standard


Question The Contract Labour act provides for :‐

Correct Answer Abolition of contract labour , Improve conditions of work , Provision for

health & welfare

Your Answer Abolition of contract labour

Select The Blank



Your Answer Minimum

Select The Blank




Select The Blank




True/False

Question It is mandatory in all States to inform the employment exchange of vacancies at

workmen level.


Your Answer True






Question In up gradation the job is upgraded in the organizational hierarchy, and the

result of which the employee gets :‐

Correct Answer More salary , Higher authority , Responsibility





Your Answer Mandatory






Question A prior arrangement for the distribution of the gains of the higher production &

participation, is a necessary condition for :‐

Correct Answer Success

Your Answer Success

Select The Blank


________.



True/False


service.


Your Answer False

True/False

Question Matters such as wages, bonus etc. which are the subjects of collective

bargaining are included in the perview of Workers Participation Schemes.


Your Answer False

True/False

Question Before any behavior has taken place the consequences of undesirable behavior

are communicated to the employee.

Correct Answer True

Your Answer True





Your Answer Identifying the best talent , Attracting & retain capable person , Motivating

personnel to achieve excellence in work.

True/False

Question Standing orders means the rules of conduct for workmen employed in industrial

establishments.


Your Answer True

Select The Blank


Correct Answer Work

Your Answer Work














Question Following actions are initiated by HR department in Performance Appraisal

System :‐

Correct Answer Devising appropriate appraisal system , To train the line managers , To


Your Answer Devising appropriate appraisal system , To device norms & instruments for

employees appraisal periodically , To negotiate with workers & trade unions

Select The Blank

Question Trade union prefer ________ as a sole basis of promotion.

Correct Answer Seniority

Your Answer Seniority



Question


Correct Answer

Performance

Your Answer

Performance


Question

Shortage of highly skilled manpower with short period but non recurring in nature can

be solved through :‐

Correct Answer

Consultants

Your Answer

Consultants


Question

Promotion policies are as follows :‐

Correct Answer



Your Answer



True/False

Question

The ten years of a career are termed as the Establishment stage.

Correct Answer

False

Your Answer

False


Question

Aims of Personnel Administration is :‐

Correct Answer Getting


Your Answer Getting



Question


Correct Answer


Your Answer


Select The Blank

Question


Correct Answer

Effective way

Your Answer

Preferred choice

Match The Following

Question Correct

Answer

Your Answer


Profit Profit

Maintenance of work force Labour

Welfare Activity Labour

Welfare Activity

Principles of Personnel Administration Dignity

of labour Dignity

of labour


Top Management

Top Management

Select The Blank

Question

Transfer is viewed as a change in assignment in which the employee moves from

________.

Correct Answer

One job to another

Your Answer

One job to another

True/False

Question

Problem solving approach should be used where criticisms are specific & focused on

the person.

Correct Answer

False

Your Answer

True

Select The Blank

Question

An effective organization must meet both company's objectives & employee ________.


Your Answer Needs


Question

The compensation survey data is collected through :‐

Correct Answer

Questionnaire

Your Answer

Questionnaire

Select The Blank

Question

The year ________ was witnessed as the year of industrial unrest.

Correct Answer

1920

Your Answer

1920


Question


Correct Answer

Employee

Your Answer

Employee


Question

Following are the purposes of promotion :‐

Correct Answer

To promote employee's self development by reducing labour turnover , To built loyalty & to


Your Answer




Question

Job enrichment increases :‐

Correct Answer

Responsibility , Autonomy , Control

Your Answer Control

, Responsibility , Autonomy


Question

Personal department must have the knowledge of:‐

Correct Answer


Your Answer


True/False

Question

Personnel department has to design the organizational structure which should be in

tune with the Organization's strategies.

Correct Answer

True

Your Answer

True

True/False

Question


Correct Answer

True

Your Answer

True

Select The Blank

Question

________ is a function of Personnel department

Correct Answer

Training

Your Answer

Training

True/False

Question

The recruitment agency is paid certain % of the incumbents' salary as professional charges.

Correct Answer

False

Your Answer

True


Question

Who is appointed by Govt. to solve labour dispute?

Correct Answer Labour

Commissioner

Your Answer Labour

Commissioner

Select The Blank

Question


Correct Answer

Personality

Your Answer Ability


Question

Objective of Personnel Administration is:‐

Correct Answer Ensure

compliance with law

Your Answer Ensure

compliance with law

Select The Blank

Question


Correct Answer

Induction

Your Answer

Induction


Question

The Personnel Department along with the support of Line Managers shall be responsible for

:‐

Correct Answer

Training & development

Your Answer


True/False

Question There

are external & internal influences on the organization.

Correct Answer

True

Your Answer

True

True/False

Question

Assessment centers is one method to understand promotable employees in the

organization.

Correct Answer

True

Your Answer

True


Question


Correct Answer Quality

improvement program

Your Answer Quality

improvement program


Question


Correct Answer

Fire fighting Role , Counselor's Role , Legal Role

Your Answer

Counselor's Role , Legal Role , Communication Role


Question

Aims of the Works Committee are:‐

Correct Answer

To promote good relations , To comment on matters of common interest , To endeavor to

compose any differences

Your Answer

To promote good relations , To comment on matters of common interest , To endeavor to

compose any differences


Question

Fair practices in selecting the right man for right job provide opportunities for career growth

based on :‐

Correct Answer

Merit

Your Answer

Performance


Question

Personnel Management helps in :‐

Correct Answer

Identifying the best talent , Attracting & retain capable person , Motivating personnel

to achieve excellence in work.

Your Answer

Identifying the best talent , Attracting & retain capable person , Motivating personnel

to achieve excellence in work.


Job descriptions may be used to set up :‐

Correct Answer Goals ,


Your Answer Goals ,



Question

Audit of employee satisfaction contains

Correct Answer

Employee need

Your Answer

Employee need

Select The Blank

Question

The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to

prevent exploitation of ________.

Correct Answer

Unorganized labour

Your Answer

Unorganized labour


Question

The supervisor ranks all the persons in his department from the best to the worst using a

specified overall :‐

Correct Answer

Criterion

Your Answer

Supervision


Question

Through web pages, prospective applicants can obtain information about :‐

Correct Answer


Your Answer


Select The Blank

Question

Level of expertise of employee can be determined through ________.

Correct Answer

Competency Mapping

Your Answer

Competency Mapping

True/False

Question


Correct Answer

False

Your Answer

True

Select The Blank

Question

Job evaluation is the process by which relative worth of ________ in the organization is


Correct Answer Various

jobs

Your Answer Various

jobs


Question Design

of compensation programmes is significant in :‐

Correct Answer


Your Answer


True/False

Question


Correct Answer

False

Your Answer

True


Question


Correct Answer Reduce

anxiety , Reduce turnover , Save time

Your Answer Reduce

anxiety , Save time


Question Under

BIR Act an Appellate court hears appeals against the orders of :‐

Correct Answer


Your Answer


Match The Following

Question Correct

Answer

Your Answer

Procedure of training Identify

training needs Identify

training needs

Induction

Reduces Turnover

Reduces Turnover

Training

Exposed to new idea

Exposed to new idea

Type of training

Job rotation

Job rotation


Question

BIR Act lays special emphasis on :‐

Correct Answer

Collective bargaining , Prevention of strikes , Prevention of lockouts

Your Answer



Question

Through human resource information system data is :‐

Correct Answer

Stored , Acquired , Analyzed

Your Answer

Stored , Acquired , Analyzed


Question

In up gradation the job is upgraded in the organizational hierarchy, and the result of which

the employee gets :‐

Correct Answer


Your Answer


True/False

Question

There is only one theory which explains the impact of compensation on employee behavior.

Correct Answer

False

Your Answer

False

True/False

Question

Case method is one of the training type.

Correct Answer

True

Your Answer

True


Question


Correct Answer

Employee

Your Answer

Employee


Question

The workers interest lies in improving their:‐

Correct Answer

Earnings

Your Answer

Living standard


Question

Which is external influence in the organization?

Correct Answer


Your Answer


Select The Blank

Question

The Works Committee are set up under the ________.

Correct Answer

Industrial Dispute Act

Your Answer

Factory Act


Question

Under BIR Act an Appellate court hears appeals against the orders of :‐

Correct Answer


Your Answer


True/False

Question

The MBO approach involves establishing performance goals jointly by Superior &

subordinates.

Correct Answer

True

Your Answer

True

Select The Blank

Question

________ means limitation of organized action.

Correct Answer

Directing

Your Answer

Directing


Question

Disadvantages of merit based promotions are :‐

Correct Answer

Measurement of merit is highly difficult , Many people distrust the management's integrity

in judging merit , The techniques of merit measurement are subjective

Your Answer

Measurement of merit is highly difficult , Many people distrust the management's integrity

in judging merit , The techniques of merit measurement are subjective


Question

Which of the following is the Managerial function of Personnel Administration?

Correct Answer

Planning

Your Answer

Planning

True/False

Question


Correct Answer

True

Your Answer

True

Select The Blank

Question

There are two types of discipline, corrective and ________.

Correct Answer

Preventive

Your Answer

Preventive

True/False

Question

Production transfers are caused due to changes in market demand.

Correct Answer

False

Your Answer

False


Question


Correct Answer


Your Answer

Leadership , Economic condition , Organization culture


Question


Correct Answer

Dry promotion

Your Answer

Dry promotion


Question

Objective of Personnel Administration is:‐

Correct Answer


Your Answer


Select The Blank

Question

Some appraisers, at times, rate persons they like ________ than those they do not like.

Correct Answer

Higher

Your Answer

Higher


Question

Principle of Personnel Administration is:‐

Correct Answer


Your Answer


True/False

Question

The advertisement does not necessarily create a positive image of the company.

Correct Answer

False

Your Answer

False


Question

Following are the purposes of promotion :‐

Correct Answer



Your Answer




Question

What are the objectives of training?

Correct Answer

Exposure to new idea , Expanding knowledge , To Motivate employees

Your Answer

Exposure to new idea , Expanding knowledge


Question


Correct Answer

Legal Role , Fire fighting Role , Counselor's Role

Your Answer

Fire fighting Role , Counselor's Role , Communication Role

Match The Following

Question

Correct Answer

Your Answer

Feedback

Information

Information

Quality of work life

Quality Circles

Quality Circles

Autonomy

Responsibility

Responsibility

Variety

Different Skills

Different Skills


Question

BIR Act lays special emphasis on :‐

Correct Answer


Your Answer


Select The Blank

Question

Transfer is a ________.

Correct Answer


Your Answer


True/False

Question

Standing orders means the rules of conduct for workmen employed in industrial

establishments.

Correct Answer

False

Your Answer

True


Question

Employees have certain expectations from the organization regarding their :‐

Correct Answer

Career development

Your Answer

Professional development


Question

Decision of Works Committee are :‐

Correct Answer

Recommendatory

Your Answer

Obligatory


Question

The benefit to employer under the Employment Exchange is that he has a wider choice of :‐

Correct Answer

Applicants

Your Answer

Applicants

True/False

Question

Problem solving approach should be used where criticisms are specific & focused on the

person.

Correct Answer

False

Your Answer

True


Question

The compensation practices differ in the following ways :‐

Correct Answer


Your Answer



Question

Shortage of skilled employee's can be solved through :‐

Correct Answer

Training

Your Answer

Overtime

True/False

Question

Induction also helps to old employees.

Correct Answer

False

Your Answer

False


Question

Methods of forecasting demand for human resources are :‐

Correct Answer


Your Answer


Select The Blank

Question

Analyze & solve problems from a ________ oriented point of view.

Correct Answer

Profit

Your Answer

Employee


Question

Following is the internal way of human resources supply:‐

Correct Answer

Human Resources Audit

Your Answer

Human Resources Audit

Match The Following

Question

Correct Answer

Your Answer


Reduction in cost

Reduction in cost

HRIS



Online panel of experts







Question

Qualities of personnel Manager is :‐

Correct Answer

Support to top management

Your Answer

Support to top management


Question

The management's primary interest lies in :‐

Correct Answer

Improving productivity

Your Answer

Improving productivity

Select The Blank

Question

Shop Council for each department in an industry where ________ workmen are employed.

Correct Answer

500 or more

Your Answer

100 or more

Select The Blank

Question

________ method of training is connected to real life problem.

Correct Answer

Case

Your Answer

Case


Question

Personnel Administration can contribution in.

Correct Answer

Solving the Problems , Interpretation of cost & benefits , Salary Package

Your Answer

Solving the Problems , Interpretation of cost & benefits , Salary Package


Question


Correct Answer

Performance

Your Answer

Promotion

Select The Blank

Question

Resignation used sparingly, results in ________.

Correct Answer

Promotion

Your Answer

Acceptance


True/False

Question Case method is one of the training type.

Correct Answer True

Your Answer True

Select The Blank

Question An effective organization must meet both company's objectives &

employee ________.


Your Answer Needs


Question Aims of the Works Committee are:‐

Correct Answer To promote good relations , To comment on matters of common

interest , To endeavor to compose any differences

Your Answer To promote good relations , To comment on matters of common interest ,

To endeavor to compose any differences

Select The Blank

Question ________ has impact on employee's behavior at work.


Your Answer Nuclear Family






True/False



Your Answer False


Question The supervisor ranks all the persons in his department from the best to the

worst using a specified overall :‐




Question Following actions are initiated by HR department in Performance Appraisal

System :‐

Correct Answer Devising appropriate appraisal system , To train the line managers , To


Your Answer Devising appropriate appraisal system , To train the line managers , To



Question Performance appraisal indicates how the employees has performed on the

:‐

Correct Answer Job

Your Answer Job

Select The Blank




Select The Blank

Question ________ can be utilized for employees promotion & progress from one

stage to another stage.

Correct Answer Job analysis data




Correct Answer Mix , Quantum , Structure



Question Procedure for training includes the following :‐

Correct Answer Identify training needs , Specify training objectives , Design training

methods

Your Answer Identify training needs , Specify training objectives , Design training

methods


Question Which cost can save through good induction or orientation program?

Correct Answer Labour Cost.

Your Answer Fixed Cost


Question The appraiser offers assistance to the appraisee to improve performance &

must identify :‐

Correct Answer Specific action plans

Your Answer Specific action plans

True/False



Your Answer False









True/False



Your Answer False






Question It is an assumption that the employee learn more with the :‐

Correct Answer Length of service

Your Answer Length of service





True/False



Your Answer False

Match The Following


IT process in Personnel Management Reduction in cost Reduction in cost

HRIS Facilitates Personnel decisions Facilitates Personnel decisions

Online panel of experts Standard disciplinary actions Standard disciplinary actions

Online guidelines to line managers Organizational development


Select The Blank




Select The Blank




True/False

Question Problem solving approach method identifies problems which may be

interfering with employee performance.

Correct Answer True

Your Answer True


Question Satisfactory resolution of the disputes may avoid the following :‐

Correct Answer Ill will , Strikes , Non co‐operative actions

Your Answer Ill will , Strikes , Non co‐operative actions

Select The Blank

Question Only________ jobs are needed to take up for job analysis study.

Correct Answer Critical

Your Answer Critical

Match The Following


MBO Establishing performance goals Establishing performance goals

Self appraisal Opportunity to express himself Opportunity to express himself

Halo effect Raters personal opinion Raters personal opinion

Central tendency error Raters avoid high/low ratings Raters avoid high/low ratings


Question Methods of forecasting demand for human resources are :‐

Correct Answer Expert estimates , Trend projection , Unit level demand forecasting

Your Answer Expert estimates , Trend projection , Unit level demand forecasting



Correct Answer Maintenance of Human Resource , Integration of Human Resource ,

Development of Human Resource

Your Answer Maintenance of Human Resource , Integration of Human Resource ,


True/False

Question An exit interview provides last opportunity to discover the nature of

dissatisfaction.

Correct Answer True

Your Answer True

Select The Blank

Question ________ energizes human behavior to achieve goals.

Correct Answer Motivation

Your Answer Motivation

Select The Blank

Question The Minimum Wages act fixes & revises minimum wages for a certain class

of workmen to prevent exploitation of ________.

Correct Answer Unorganized labour


True/False

Question Eligibility for gratuity is minimum 10 years of service.


Your Answer False

True/False

Question To conduct compensation survey data should be manipulated.


Your Answer False




Your Answer Improving productivity




Your Answer Recommendatory





True/False



Your Answer False


Question Merit denotes the :‐



Select The Blank





Question Under the Employment Exchange Act all employers are obliged to inform

employment exchanges of :‐




Question Types of manifestation of conflicts of unions are :‐

Correct Answer Non‐co‐operation , Arguments , Hostility

Your Answer Non‐co‐operation , Arguments , Hostility

Select The Blank







Your Answer Organization's policy , Government Policy , Global market


Match The Following






Select The Blank

Question The main objective of the Payment of Wages Act is to ________ in payment of

wages.




Question The disciplinary action is not directed towards a person, it is meant to

eliminate:‐

Correct Answer Undesirable behavior

Your Answer Indiscipline






Question Which is internal influence in the organization?

Correct Answer Goals & Objective

Your Answer Goals & Objective


Question Which are the external influences?

Correct Answer Technology , Economic condition , Unions

Your Answer Economic condition , Unions


Question The purpose of the Industrial Employment Act is to standardize :‐



True/False

Question Under ID Act, unfair acts on the part of employers, workmen or trade unions are

called unfair labour practices.


Your Answer True


Question What is necessary to maintain harmonious employee relation?

Correct Answer Constant dialogue

Your Answer Constant dialogue

True/False

Question Employment agencies normally recruit at lower & middle management level.


Your Answer True

True/False

Question The Standing Orders Act is applicable to industrial establishments in which 50 or

more workmen are employed.


Your Answer True

Select The Blank

Question Transfer is a ________.



Select The Blank









Question Various theories to study an impact of compensation on employee behavior are

:‐

Correct Answer Reinforcement theory , Expectancy theory , Equity theory

Your Answer Reinforcement theory , Expectancy theory , Equity theory


Question The benefit to employer under the Employment Exchange is that he has a wider

choice of :‐

Correct Answer Applicants

Your Answer Applicants


Question The objective of P.F. Act is to make available the benefits of :‐

Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance

fund

Your Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance

fund

True/False



Your Answer False





Select The Blank





Question Through web pages, prospective applicants can obtain information about :‐

Correct Answer Application procedure



Question Shortage of highly skilled manpower with short period but non recurring in

nature can be solved through :‐

Correct Answer Consultants







Question The Personnel Department along with the support of Line Managers shall be

responsible for :‐

Correct Answer Training & development


Select The Blank

Question Employees expect their supervisors to play an active role in their ________.



Match The Following



Factors affecting compensation Supply & demand Supply & demand



True/False

Question It is Management prerogative to accept the suggestions of workers.

Correct Answer True

Your Answer True

Select The Blank

Question Many organizations have their own ________ where prospective applicants can

obtain data.

Correct Answer Web pages

Your Answer Web pages

True/False


Correct Answer True

Your Answer False

Select The Blank





Question New technology & new method of operation demands for :‐



Select The Blank








True/False


service.


Your Answer False


Question The process of Job Analysis involves :‐



True/False

Question Standing orders means the rules of conduct for workmen employed in industrial

establishments.


Your Answer False


Question Which is external influence in the organization?

Correct Answer Govt. Rules & Regulation.

Your Answer Govt. Rules & Regulation.

Select The Blank






Correct Answer To promote employee's self development by reducing labour turnover ,

To built loyalty & to boost morale , To reward loyal employees


built loyalty & to boost morale , To reward loyal employees

True/False



Your Answer False

Select The Blank

Question Assessment centers gives idea about________


Your Answer Promotable employee



Correct Answer It should be consistent & should be applied uniformly to all employees , It

should be fair & impartial , Favoritism should not be taken as a basis of promotion

Your Answer It should be consistent & should be applied uniformly to all employees , It


Select The Blank

Question Shop Council for each department in an industry where ________ workmen are

employed.







True/False


with employee performance.

Correct Answer True

Your Answer True











Question An organizations success depends on the availability of :‐


Your Answer Competent human resources




Your Answer Conceptual Skill , Human relation skill , Sensibility






Question If vacancies cannot be filled within the organization, Personnel Department

need to prepare a :‐












Question Performance appraisal indicates how the employees has performed on the :‐

Correct Answer Job

Your Answer Job





Select The Blank


________.





Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to

correct himself

Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to

correct himself

Select The Blank

Question Level of expertise of employee can be determined through ________.




Question Job enrichment increases :‐




Question Job analysis provides information on :‐

Correct Answer Educational qualifications , Training , Experience

Your Answer Educational qualifications , Experience







Correct Answer Maintenance of Human Resource , Integration of Human Resource ,


Your Answer Maintenance of Human Resource , Integration of Human Resource ,


Select The Blank




True/False

Question Problem solving approach should be used where criticisms are specific &

focused on the person.


Your Answer False










Match The Following


Objective of personnel administration Achieve organization goals Achieve organization goals

Contribution of personnel administration Analyze & solve problems Analyze & solve

problems

Developing human resources Career planning Training

Maintaining & protecting human resources Evaluation Career planning

True/False


Correct Answer True

Your Answer True



Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making


Your Answer Establishing an Industrial Court , Establishing Labour Court , Making


True/False


Correct Answer True

Your Answer True

Select The Blank




True/False



Your Answer False

Select The Blank




Select The Blank


Correct Answer 1920

Your Answer 1920

True/False



Your Answer False

True/False



Your Answer False

Select The Blank




Select The Blank



Your Answer Profit

Select The Blank




Select The Blank

Question Issues of collective bargaining and ________ are outside the scope of council.







Match The Following


Third Five Year Plan WP as fundamental principle 1965

Works Committee meeting Monthly Monthly

TISCO's board level participation 1970 WP as fundamental principle

Workers Participation Schemes Attitudinal change Attitudinal change

Select The Blank

Question Job analysis can help in ________.



True/False

Question Job of similar responsibilities must be placed in the same grade.

Correct Answer True

Your Answer True













True/False

Question Hiring, Termination & Turnover of employee dose not involve cost.


Your Answer False






Question The creation of new rights as between employer & workers should be outside

the jurisdiction of the :‐

Correct Answer Participation schemes

Your Answer Apprenticeship schemes





True/False

Question To remain competitive, organization needs to build positive employee relation.


Your Answer False





True/False



Your Answer False



Correct Answer Joint Councils , Works Committees , Joint Management Councils


True/False

Question The advertisement does not necessarily create a positive image of the company.


Your Answer False

True/False

Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True

Your Answer True




moral



Question Employees wish to know what career advancements opportunities are available

in the :‐







True/False

Question Organization cant give Layoffs to surplus employee.


Your Answer False


Question The supervisor ranks all the persons in his department from the best to the

worst using a specified overall :‐



Select The Blank




Select The Blank

Question ________ method of training is connected to real life problem.

Correct Answer Case

Your Answer Case

Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a

________in the profits of the company.


Your Answer Share


Question The key to a successful human resource planning is :‐




Question Outsourcing is a viable solution for the companies that do not have sufficient

work for :‐



Select The Blank



Your Answer Directing

True/False



Your Answer False

True/False

Question A grout without leader is given a topic for discussion & asked to arrive at a group

decision.


Your Answer True




Your Answer Early retirement , Layoffs

Select The Blank

Question There are two types of discipline, corrective and ________.


Your Answer Preventive





Your Answer Attracting & retain capable person , Motivating personnel to achieve

excellence in work. , Identifying the best talent

Match The Following













Your Answer Organization's policy , Government Policy , Local market




Your Answer Growth opportunities




Your Answer Absenteeism





True/False



Your Answer False

True/False

Question Induction also helps to old employees.


Your Answer False





True/False


Correct Answer True

Your Answer True


Question The benefit to the workers under the Employment Exchange is to register only

at one place for employment instead of contacting number of :‐




Question Potential of managers may be assessed through :‐


Your Answer Assessment centers



Correct Answer Training programmes , Acquiring additional degree , Seeking new work

assignments

Your Answer Training programmes , Acquiring additional degree , Seeking new work

assignments


Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship

between :‐



True/False


Correct Answer True

Your Answer True

Select The Blank

Question Under BIR Act a union having a minimum membership of ________of the

employees is called a Representative union.

Correct Answer 0.25

Your Answer 0.25


Question Human recourse planning becomes easier because skills available in the

organization are :‐




Question On short term basis an overtime may be an alternative to :‐


Your Answer To complete the production


Question Approaches to discipline are :‐



Select The Blank


Correct Answer Work

Your Answer Work


Question Employees have certain expectations from the organization regarding their :‐



Select The Blank




True/False

Question Payment must be related to performance.

Correct Answer True

Your Answer True









Select The Blank

Question An effective organization must meet both company's objectives & employee

________.


Your Answer Needs

True/False



Your Answer False

Match The Following





Internal factor Leadership Training







Question Works Committee is related with :‐



True/False

Question The ten years of a career are termed as the Establishment stage.


Your Answer False

Select The Blank



Your Answer Profit




Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts ,

Prevention of disputes



Correct Answer It should be consistent & should be applied uniformly to all employees , It


Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of

promotion , There should be transparent policy for the promotion

Select The Blank





Question Which are the key factor in the management of human component?

Correct Answer Land , Material , Money

Your Answer Material , Money , Machine


Question Who can conduct Orientation Program?








Question What is Job analysis?

Correct Answer Systematic process of collecting information about job.

Your Answer Systematic process of collecting information about job.

Select The Blank


Correct Answer 1920

Your Answer 1920







Correct Answer To promote employee's self development by reducing labour turnover ,

To built loyalty & to boost morale , To reward loyal employees


built loyalty & to boost morale , To reward loyal employees , To balance the organizational

hierarchy

Select The Blank

Question ________ is a tool of data collection.







Select The Blank




Match The Following


BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts

Standing orders Rules of conduct Rules of conduct

Industrial dispute Regarding employment Regarding employment

Accumulation of leave 30 days 30 days

True/False



Your Answer False




Your Answer Employee Welfare

True/False



Your Answer False

True/False


Correct Answer True

Your Answer True








Your Answer Controlling







Question The important forms in which workers can participate in management are :‐

Correct Answer Information sharing

Your Answer Information sharing

True/False

Question The well established bases of promotion are qualification & productivity.


Your Answer False

Select The Blank


with________.




Question Employees are demoted on :‐

Correct Answer Disciplinary grounds

Your Answer Disciplinary grounds


Question Which of the following makes employee more competent?


Your Answer Compensation

Match The Following




Participation Parting with power Factories Act



Question Under the Employment Exchange Act all employers are obliged to inform

employment exchanges of :‐






Your Answer Organization Policy


Question Following are the types of audit in personnel department.

Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of

Corporate strategy

Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of

Corporate strategy

True/False



Your Answer False


Question HRIS can be useful for almost all the :‐



Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a

________in the profits of the company.


Your Answer Share

True/False


Correct Answer True

Your Answer True


Question Qualities of manager who work in the organization which is in growth phase:‐

Correct Answer See alternatives , Accept change easily , Clear vision of the future

Your Answer See alternatives , Accept change easily , Clear vision of the future





Select The Blank

Question Job evaluation is the process by which relative worth of ________ in the

organization is determined for the purpose of salary computation.


Your Answer Various opportunities

True/False

Question Matters such as wages, bonus etc. which are the subjects of collective

bargaining are included in the perview of Workers Participation Schemes.


Your Answer True

Select The Blank




Select The Blank








True/False



Your Answer False

True/False


Correct Answer True

Your Answer True

Documents

Personnel Administration