Person-centred Practice Research Centre

Institute of Nursing & Health Research

Person-centred Practice Research Centre: Work Strands

The Provision Of Care To Older People

Person-centred Practice

Development

Methodology Development

Person-centred Practice Development Focuses on implementation studies in collaboration

with partner organisations for the purposes of promoting person-centredness in practice

Developing and testing methodological approaches in this area

a systematic approach which aims to help practitioners and healthcare teams to look critically at their practice and identify how it can be improved.

Its purpose is to develop effective workplace cultures that have embedded within them person centred processes, systems and ways of working.

Skilled facilitators help frontline staff to get underneath the surface of daily routine, to critically reflect on the values and beliefs they hold about patient care.

Teams are challenged to consider if the behaviours, systems and processes used in practice are consistent with person centred values and what needs to be changed.

Develops evidence from practice, and implements evidence into practice.

Achieves sustainable change through its focus on continuous learning in practice.

What is Practice Development?

PD is ‘micro-system’ oriented and context specific. PD works with individuals and teams to:

• engage with a shared vision• create links with their own aspirations• translate complex organisational and strategic agendas into practice

reality• make sense of complex forms of evidence• become clear about what constitutes person centred care. • move the energy that would otherwise have been expended in

conflictual agendas and resistance towards shared agendas. • facilitate the system as a whole to re-engage with the untapped

potential lying within the healthcare workforce and their patients.

Practice Development

(Garbett & McCormack, 2003)

Person-centred Nursing Framework(McCormack & McCance 2010)

CARE PROCESSESDelivering care through a

range of activities

CARE ENVIRONMENT

The context in which care is delivered

PREREQUISITES Attributes of the

nurse

OUTCOMES Results of effective

person-centred nursing

The PCN Framework

Using a different lens to learn from practice?

Use of the framework in practice To promote an understanding of person-

centred care To analyse barriers to change As an aid for reflection To focus the implementation and evaluation of

developments in practice To inform strategy

Person-centredness and PD

“Developing person-centredness is at the heart of practice development and despite much policy and strategic rhetoric, practice development continues to be the only methodology that has the development of person-centredness as its primary purpose and which recognises that person-centredness is not developed through one-off change events. Instead, it needs continuous reflective and critical relationships to be developed and sustained over time.”

(McCormack 2008, p.161)

Recommendations from the Francis Report

The NHS and all who work for it must adopt and demonstrate a shared culture in which the patient is the priority in everything done. This requires: A common set of core values and standards shared throughout the

system; Leadership at all levels from ward to the top of the Department of

Health, committed to and capable of involving all staff with those values and standards; A system which recognises and applies the values of transparency,

honesty and candour; Freely available, useful, reliable and full information on attainment of

the values and standards; A tool or methodology such as a cultural barometer to measure the

cultural health of all parts of the system.

Project Examples‘Paediatric International Nursing Study (PINS) - embedding Key Performance Indicators into Paediatric Practice’

Rose Kelly, Manager, Acute Paediatrics & Neonatology, SET

‘Developing Person-centred Cultures in BHSCT’

Tanya McCance and Participants from the Belfast Trust Person-centred Practice Programme

'Caring for the carers - working in partnership to achieve person centred care'.

Annemarie Tunney, NHSCT

Person Centred Practice in Emergency Care – what are the challenges?

Donna McConnell and Vidar Melby.