Performance Management

Open Information Sessionfor Individual Contributors

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Setting Goals & ExpectationsDefine job criteria by which performance will be measured based on job descriptionEstablish goals and objectivesCommunicate expectations to employeesRework objectives or performance standards, if necessary

Performance CoachingDefine coachingGive effective feedbackRecognize employees’ area of developmentCoach for better performanceDocument

Annual Performance ReviewGU Performance ReviewMistakes to AvoidBehavior Based Statements

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Timeline of Key Months Document - Outlines process for completing review

Overview Document - Compensation philosophy, guidelines and annual review rating definitions

Employee Self-Review Document - Contains self assessment and employee goals

Annual Performance Review Document - Performance and behavior criteria

Performance Review Packet can be found at www.gonzaga.edu/humanresources

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Annual performance reviews are completed in the Spring.

Prior to review meeting: Ask your supervisor for your job

description and self-review document generally 2-4 weeks prior to the performance review discussion

Ask your supervisor for any specific job criteria added to the review

Assess past year’s goals and timelines Complete your self-review

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After the review has been administered: Typically, annual salary increases spreadsheets

will be distributed for approval/signature by Human Resources to the Area Vice President and are returned to Human Resources as part of the annual budgeting process

Any employee concerns regarding performance review content should be addressed within the Area Vice President Division

Final annual increase spreadsheets are provided to Payroll for loading from Human Resources.

Annual increases effective based on communication from the University President

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Engage in on-going communication Regular meetings Weekly email updates Project statuses

Ensure both parties are clear on job expectations, job description and duties

Discuss questions and clarify priorities

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Utilize Objective Criteria to demonstrate success during review period Using metrics Job expectations Assess competencies Utilize goal statements and

progress made in achieving goals

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Create Goals An effective goal statement provides

an excellent basis for setting and monitoring progress toward strategically aligned goals

Goals should go beyond an essential job function

Goals should be something specific to focus on for the upcoming year

Use SMART formula (Specific, Measurable, Agreed Upon, Relevant, Timeframe)

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Complete your self-review Provide current information on your

accomplishments Provide specific examples of what you’ve

done well Provide specific examples of what you’d like

to enhance with your work performance Prepare what you would like to accomplish

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In addition to completing your self-review: Confirm the time, and the place of the

meeting Be prepared to discuss specific

examples of behaviors and performance outcomes

Be receptive to feedback Be willing to take ownership to enhance

performance Be willing to receive assistance to

heighten performance

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Ask for feedback on what you’re doing well

Ask for feedback on what to improve

Ask clarifying questions “What else could I have done to improve X?” “Do you have any suggestions for me?”

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Discuss what you plan to achieve by the end of the next review period and ask what your supervisor expects you to achieve in this timeframe Make sure you finalize SMART goals Make your supervisor aware of any issues or

roadblocks you are facing and discuss how they might be overcome

Let your supervisor know what you need from him/her during the next year to be successful

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Discuss your development activities for the yearShare progress you have made toward your

own developmentFind out how your supervisor can support you

in accomplishing your development goals for the year

Complete the discussionThank your supervisor for his/her feedbackRecommit yourself to a successful year

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Following the guidelines from this session will help enhance the performance review discussion

Employee’s Next Steps: Meet with supervisor to receive self-

review and review current job description

Complete your self-review document Participate in review discussion

Additional resources can be found at: www.gonzaga.edu/gutraining

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