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Pep Capabilities
Today’s Agenda
• Introductions
• Our services
• Our promise
• Case study – program examples
• Questions
Clients
Office Locations
Pep is a team of strategy, creative, marketing, and project management professionals who lead the industry in consistently delivering marketing promotions on-time, on-budget and on-strategy.
With over 6,000 programs and $1B in promotional spend, Pep boasts a proven track record of delivering unparalleled performance. Pep has been on the front lines of brand changing initiatives with work reaching your customers through retail demos, direct-to-door, sampling programs and web-based promotions for world-class customers in CPG, healthcare, franchise food, financial, and B2B markets.
Boston Pittsburgh Chicago Los AngelesSan Juan Philadelphia
Cincinnati – Corporate Headquarters
Awards and Associations
Awards
2009 Supplier Excellence AwardProcter & Gamble
2009 Supplier of the YearHeinz
2009 Fast 55Cincinnati Business Courier
2008 Minority Business of the YearSouth Central Ohio Minority Supplier Development Council
2008 Supplier Excellence AwardProcter & Gamble
2008 Small Business of the YearThe Greater Cincinnati & Northern KentuckyAfrican American Chamber of Commerce
2008 Pyramid Builder Award for CostHeinz
2007 Small Business Excellence AwardCincinnati-USA Regional Chamber of Commerce
Associations
National Minority Supplier Diversity Council
South Central Ohio Minority Business Council
Greater Cincinnati and Northern Kentucky African American Chamber of Commerce
Central State University Business Advisory Council
CincyUSA Regional ChamberAmerican Marketing Association
Ad Club
AIGA, the Professional Association for Design
Capabilities
Coupons
FSI
Direct Mail
Sampling
Premiums
Shelf Talkers
Floor Ads
Alliances
Sponsorships
Trade Shows
DRTV
Promotions by Type Overview
Coupons & FSI
Sampling
De Novo Standard Openings
Secondary Packaging & Repack
Loyalty Program
Freight Only
Recipe
Demo Kit
ASM
In Store & In Store Cycle BasedDisplay
Premiums &
Windwavers
Contest, Rebate & Money
Back Guarantee
Sales Tools
Direct Mail & Brand Bag
In/On Pack
Media & Event
DRTV
Design OnlyWeb2Print
Multifaceted & Other
Teleserv ices & Fulfillment
• 5 ½ years• 6,000+ promotions• $1 Billion in promotional spend
Our Promise
Pep Makes 3 Commitments to Its Customers
• We will execute with excellence – delivering the best possible solutions for your organization.
• We will save you money in the overall value of the promotions being delivered for your organization.
• We will assure your campaigns remain on-strategy with proven results.
Executing with Excellence Processes
• Pep’s 13 Six Sigma certified project managers will be instrumental in the creation of these SOPs utilizing the Six Sigma methodology to capture the most time efficient systematic and focused approach to each process. • Pep personnel will follow each SOP as documented thus allowing for speed-to-market and efficiencies while minimizing errors
Executing with Excellence PepConnect™
• Cost Estimate
• Purchase Orders
• Project Timelines
• Billing
• Hourly Tracking
Customer Testimonial
Executing with Excellence Our People / Training Process
Training Program
• Mentor Program Provides a resource outside of your team
• Learning Objectives Ensure new employees can recall key information
• Training Audits Ensure trainers and training materials are up to date
• Job Shadow Checklist Ensures different job aspects are covered during shadow
• Checkpoints Makes certain all job skills are being used / practiced after training is complete
Kristie McCartanTraining Lead
Saving You Money
Leveraging larger promotional spend
Separating agency costs (Execution vs. Strategy)
We specialize in execution -
cost savings and avoidance
& lack of rework
Promotion Name
Promotion Number
PC PO Date Cost Savings Cost Avoidance
Value Add Cost Saving Reason
XYZ display promotion
3060175997 Brezel, Rebecca
8/6/2007 $6,636 I suggested to use existing molds which saved $9.48per display.
ABC print & ship promotion
5667394410 Walker, Adrienne
8/12/2007 $2,100 I combined shipments from 2 programs and provided 50% shipping savings to each program
Direct mail piece
4357910099 White, Travis
8/12/2007 $32,000 We removed an 1/8 inch from the format which allowed us to have 4 up on press vs. 3 up. Reduced print cost considerably
Sampling & event promotion
9022091188 Fielder, Amber
8/15/2007 $35,654 Vendor suggested we place overwrapped DTC in an envelope w/ the coupon vs. unwrap the DTC and re-wrap with coupon. This provided a savings of $35,654 or $.35654 per piece. We mainly saved on overwrap and postage. Total qty = 100m.
XYZ in-store floortalkers promotion
8445981021 Reddington, Deborah
8/22/2007 $59,566 Original quote from supplier was $602,106.01 for using all Supersize Floortalkers, when I realized that not all stores accept the super size floortalkers - I asked supplier to re-quote our price down (to $542,540.15) for producing 4,959 standard sma
Totals 129,320$ 6,636$ 0$
Cost Savings and Avoidance Report
Execution
Creative
Strategy
Agencyfees
0
10203040
5060708090
100
1 2
1) Creative Brief
2) Research
3) Brainstorm Solutions
4) Evaluate & Refine
5) Estimate
6) Present to Client
7) Align with Client & Vendors
8) Project Management & Execution
9) Measure & Report
Promotion Strategy Process
Assuring Your Campaign is On Strategy
Assuring Your Campaign is On-StrategyCreative & Creative Production
• Promotional Campaigns
• Direct to Consumer
• Web-based
• Point of Purchase Displays
• In-store and Demo kits
• Sales Kits
• B2B/Professional
Assuring Your Campaign is On-StrategyMetrics
Pep has managed the execution of over 6,000 promotions amounting to $1 Billion in promotional spend.
Program Metrics Achieved► Promotion Rating: 9.32 (Customer Satisfaction, 1-10)
► On Time Delivery 99.6%
► On Budget Delivery: 99.3%
► Cost Savings and 1% - 4% Avoidance
Case Studies
CONTACT INFORMATION:
Mary Mikalas151 W. Fourth Street
Cincinnati, OH 45202
Office: (513) 826-1894
Mobile: (513) 515-2866
Questions?
Sales Material Doctors’ Offices
ChallengeA familiar healthcare brand wanted to increase trials/sampling into their actual sales. Their strategy consisted of designing a tear-pad/coupon that would fit into the Novartis bins used for sampling in doctor’s offices & pharmacist’s shelves. The coupons would be coded for each of the Lead sales markets, which would allow the effectiveness of the promotion to be tracked by region. Each time one of the medical professionals took a sample from their shelves, they could also grab a coupon to pass along to their patients.
ExecutionPep kicked off the Brand’s entire promotion project, including design input, timeline & budget management for each piece. Pep helped design a tear pad and shelf talker that would fit in doctors’ crowded samples closets and also serve as an effective promotional tool. Pep bid out all printed pieces, sourced the most economical vendors for printing (etc.), as well as coordinated all vendors/agencies on timing and expectations. Pep generated coupons that were coded for specific Lead markets in order to track redemption by region. Various quantities were shipped directly to the field sales representatives and when the inventory was quickly depleted, Pep set up the re-order space in Healthcare fulfillment house.
ResultThe team successfully produced several thousand tear pads that were used to increase patient awareness and education of the Brand’s product.
Allscripts ePrescribe Utilization Program
ChallengeTo increase utilization of ePrescribe software resulting in government incentives for the facility/practice, and to increase incremental revenue for Allscripts. EPrescribe is a web based software, that doctors use to look up drugs, patient data, prescribe the correct dosage, and transfer all that info electronically to the pharmacy and add it to their electronic health record.
ExecutionPep increased utilization through increased communication, education, metrics and feedback. Pep’s creative team developed email newsletters, webinars, custom ‘report cards’ and customer surveys. Program elements included a webinar sent out via the client, an email invite with preview of data, a micro site login and link to full report and survey.
ResultsA total of 37 out of 200 users signed up for the webinar. Forty one percent of the webinar attendees logged in to view their report card within 24 hours of receiving the link. Fifty three percent responded to the customer survey.
Consumer Online SamplingDisplays in Doctor’s offices
ExecutionPep was asked to provide a recommendation on what to do to effectively deliver samples, while saving the brand considerable money. Pep worked with postal regulations to save money on removing shrink wrap and automated fulfillment. Pep. also set up an automated online registration page for consumer orders. Trays were specially designed to fit into the bins found inside samples closets at doctors offices. Pep bid components and coordinated printing, packaging and delivery to warehouses, as well as sample inventory control for multiple pieces. Pep managed the budget, time-line, separations, printing, secondary packaging, fulfillment, inventory management, and on-line components successfully.
ResultsThe program was has been a success. The brand has seen incremental sales and continue to see a large request from consumers on the samples and continue to use this form promotion.
ChallengeA well known healthcare brand was looking to create a program that would grow online attention and consumer education of their dietary supplement product. The sampling promotion was designed to be displayed & handed out in doctors offices, as well as offered free to those who signed up for them online.
In Store CommunicationPrint, Displays, In-Store
ChallengeA well known healthcare brand was looking for a way to increase awareness of their product and increase communication within their network of grocery retailers. The Brand’s strategy called for 6 promotional pieces in each store: an aisle card, two different light boards and three on-shelf displays.
ExecutionThe Brand enlisted Pep. to seek out proper vendor connections and full coordination of the promotion. Using the best practice standards, Pep was able to bring together several pieces to create a complete “in store” campaign. Pep kicked off the entire project , beginning with the creative agency and managed all artwork from start to finish. Pep. was able to handle quick changes when some stores discontinued one of the product lines. In addition, Pep facilitated all internal client approvals, coordinated all changes in the second round of production and ensured on time shipping and delivery to print vendors under tight deadlines & after multiple changes.
ResultIn the end, the Brand was able to showcase promotions for two different product lines in over 15 major retail chains- over 8,000 stores nationwide.