Payroll Bureau / Outsourcing Services...employee bank accounts, hours worked, overtime payments, new starters etc.) Payroll reports and payslips can either be emailed directly to you,

Outsourcing your payroll function can save time and money. Moreand more organisations are placing their trust in Frontier Softwareto deliver payroll as a bureau, outsourced, part managed or fully-managed service. Frontier Software provides payroll services tomore than 400 clients – from smaller organisations to those with70,000+ employees. Our client base extends across all marketsectors in countries where we operate.

Any sector - we have a solution.

Benefit from the accessibility,

flexibility and control of runningpayroll in-house – without having toallocate your staff, equipment, timeand resources to manage the payrollservices.

Consider the advantages:

• Secure online access to payroll data,HR and accounting data

• Service options to meet the leveldemanded by your business

• Automatic updates in accordancewith changes in legislation

• Minimises administration and free-up people and equipment

• Unlimited helpdesk support

Create a technical environment that

matches your best practices.

Frontier Software delivers managementdata – real-time, online access to allcurrent and historical HR PayrollManagement information. Thissuperior architecture providesorganisations with a choice of usingtheir own ‘wide-area network’ or theInternet to connect between locations.

You choose which product and whatservices. We deliver all to meet yourrequirements

Payroll Bureau /Outsourcing Services

www.frontiersoftware.com

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Comprehensive Human ResourceIntegrated Solution

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Select the service level you require

You select the service level and preferred method of operation.

We recognise that every company is different and this is reflected in the flexibility ofour outsourcing portfolio that will ensure all employees are paid accurately and ontime.

• Payroll Bureau: Simply email employee details and / or payslip information toour processing centre and we do the rest! We transmit pay for processing (i.e.employee bank accounts, hours worked, overtime payments, new starters etc.)Payroll reports and payslips can either be emailed directly to you, or printed andcouriered to your designated office. If you use Employee and Manager Self ServiceHR21, payslips can be viewed online and printed as required.

• Part Managed: You will have direct access to your dedicated HR and Payrolldatabase and can view / amend details at any time. So, unlike many competingservices, you will NOT have to wait for the results. Once payroll has beenprocessed, you have immediate, online access to payroll information. You will alsoreceive reports, financial systems / ERP and banking interfaces and, if required,you can enhance your Payroll Services contract with Frontier Software’s HumanResource modules.

• Fully Managed: We become YOUR payroll office! Frontier Software PayrollServices will handle all data import, as well as processing, and if an employee hasa payroll enquiry, it will be managed by a nominated co-ordinator at FrontierSoftware. Alternatively, you may decide to enter your data directly into the HRand Payroll database for processing. We answer statutory queries and make third-party payments. You can also choose from a variety of Frontier Software modulesthat offer service integration options, such as HR21: Employee and Manager SelfService and other modules to obtain your strategic vision.

Suitable for all industries, theservice levels can be changed at anytime and a team of Frontier Softwareexperts is always on hand to help youselect your preferred method ofoperation.

The database resides in a secure

environment: either at our processingcentre, or at your offices – you choose.

Working with Frontier Software will

make a difference:

• We have HR and Payroll experts

• We offer a mature payroll solution

• We guarantee statutory

enhancements at no extra cost

• We will meet your strategic vision

• We will offer improved

management reporting

• We have clear project

management delivery terms

• We provide ongoing software

enhancements

• We have back-up resources

• We take care of system

administration

• We have redundant servers and

back-up power

• We offer a disaster recovery

service

• We transmit to the bank staff and

third party payments

• We ensure you are running the

latest software version

• We train you in the latest software

features

Server Location

With our flexible approach to meetingbusiness requirements, you can choosewhere the database server is hosted i.e.at your premises or at our data centre.Frontier Software offer you thefreedom to choose.

Payroll Bureau/ Outsourcing ServicesSelect a combination of service options andsoftware modules to achieve your goals


A typical online payslip



If you require full access to the

extensive functionality of the HR &

Payroll database, Frontier Softwarewill manage any appropriate hardwareand / or software – even acting as anapplication service provider (ASP)under a fully-managed contract.

Select chris21 functions

as required:

• Absence & holiday management

• Unlimited pay elements and histories

• Pension / Superannuationcontributions

• Finance system interfaces

• Retrospective / back-pay calculations

• Banks / cheques / cash disbursements

• ‘What if?’ salary calculations

• Ad-hoc queries / report writing

• Overtime calculations and analysis

• Gross-to-net, net-to-gross

• Labour / job costings

• Termination processing

• Supplementary pay

• End-of-year processing

Our full range of professional

services demonstrates 100%commitment to customer care, servicedelivery and support. And as you wouldexpect from a market leader, we offer:

• Project management

• Data migration / conversion

• User training and support

(including out-of-hours by

arrangement)

• Implementation

• Change management

• Process reviews


Create a virtual HR / Payroll office

With a choice of deployment options we build further internet / intranetfunctionality into the Payroll Services solution, enabling users to create a virtual HRoffice. Depending on the service level selected, all Frontier Software products can bemade available.

Human Resource module – this HR and Payroll database can be tailoredto your unique requirements to create a complete history of every employee.

HR21 Employee and Manager Self ServiceThis employee and manager self-service solution with workflow-processes allowsemployees to enter details and enables managers to approve various transactions andview staff records. Extensive help facilities and innovative product functionality ensurethat any organisation can extend self-service benefits throughout the company –empowering employees and saving management time.

ER21 Recruitment Management (e-Recruit)An e-recruitment module that enables organisations to post vacancies on theinternet. It allows potential candidates to view vacancy details and apply online.Auto-selection filters may also be applied to reject unwanted applications, whileemails to applicants are generated automatically during the selection process.

TA21 Time and AttendanceIdeal for organisations that require an integrated time attendance and rostering facility,whereby work (shift) patterns and payment rules are user-defined. Attendanceinformation can be obtained via any type of time-clocking device – including employeeself-service facilities. Data is imported directly into the chris21 database for payrollprocessing, time and attendance monitoring, and inclusion in personnel records.

LD21 Learning and DevelopmentFrontier Software’s Learning and Development module provides the tools to manage anentire staff training programme – from selecting employees for the correct learningevent, making course bookings, waiting lists, course catalogues, learning references,graphical display of skills analysis, course evaluations and creating attendee histories;through to cost control and budget management.

EPM21 Performance Management (e-Performance)Effective performance management is vital for both staff development and businessgrowth. Your organisation’s performance management process can now beautomated while aligning KPIs (Key Performance Indicators) with organisationalstrategy. In addition, unlimited performance history is available and can be viewedat a glance.

ECL21 Claim / Expenses (e-Claims)This self service module allows your employees to submit their expense claims onlineview their expense records, query approval status and perform cancellations. Claimentitlement rules and payment terms associated with the rules are defined by the user.

DSH21 Human Resources DashboardThis dashboard module is a powerful tool which communicates critical informationat a glance using modern graphical presentations. Intuitive, easy to use and easilymodified, the specific set of dashboards also offer drill down capability to the rawdata. Naturally chris21 security is used when viewing your dashboard.

ichris21Internet Comprehensive Human Resource Integrated Solution

The benefits of a browser product are well known and this module provides anorganisation with a web based solution with all the functionality of chris21. It shouldbe noted that chris21 is still required to perform specific administrative functions.



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Qualified experience

Frontier Software professionals are

well qualified and experienced in

all aspects of payroll administration

and management – many are formerpayroll managers who hold formalqualifications.

We allocate each customer a dedicatedaccount manager to ensure a smoothtransition from your existing payrollsystem. Once ‘live’, ongoing helpdesksupport is only a phone call away.

Why Frontier Software Payroll Bureau / Outsourcing Services?

Frontier Software has been in the HR and Payroll Management business

since 1983, so why not leverage our in-depth experience? Our approach is simple:your business is our business, we therefore aim to work as a true extension of yourorganisation. By forging a close working partnership with clients, we have proventime and again that individual requirements can be accommodated to overcomesector-specific anomalies.

Further benefits of the Payroll Services proposal include:

• Total integration – Frontier Software offers an integrated outsourcing solutionthat can utilise your existing HR database as the data source for payroll.

• Wide Area Network (WAN) capability – enhance efficiency with remote accessfor multi-location input and data enquiries.

• Security guaranteed – comprehensive and user-defined privileges providehierarchical access to your integrated HR and Payroll database.

• Bank payments – every country has unique electronic banking requirements andwe can provide all appropriate interfaces according to local banking regulations.

• Financial Systems / ERP Interfaces – our library of over 100 differentinterfaces ensures seamless transfer direct to your chosen financial managementand / or enterprise resource planning (ERP) system.

• Cost Centre analysis – a customised Cost Centre report, both for weekly ormonthly periods, and cumulatively for the year, may be requested.

• Other methods of payment – we can also provide the appropriate reports forpayments by cheque and cash.

• Internet option – the power of our products and use of proven technology allowsan organisation to use the internet as an alternative to their company network.

• Longevity – Since 1983 Frontier Software have been delivering and supportingclients with our extensive range of products, either in-house or as a payroll service.

• BACS accredited – as an approved BACS Bureau, we have direct online links toBACS so that payments are transmitted directly, while you are provided with a listof payments, together with employees’ bank details. (UK only).

• Back-up – Every company must back up their most important asset – data. HR andpayroll data is no exception hence within our payroll service a back up of your datais regularly taken. Of course in an emergency this can be used to restore yourdatabase. A back up is part of the ISO standards within this vital payroll service.

• BCP (Business Continuity Process) and Disaster Recovery – FrontierSoftware has adopted an aggressive BCP policy of ensuring that disaster recoveryprocedures are in place and regularly tested. Alternate hardware servers come intooperation if one server becomes faulty. Of course BCP principles also apply toother business aspects e.g. Staff, power outages within the processing centre(s). In summary, Frontier Software provides a full BCP and disaster recovery service.

Entry of a log-in id and password is mandatory

Automatic back-up procedures are in place



Documents

Payroll Bureau / Outsourcing Services...employee bank accounts, hours worked, overtime payments, new starters etc.) Payroll reports and payslips can either be emailed directly to you,