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Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Women’s Hospital Boston, MA

Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

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Page 1: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Pay-for-Performance Programs: the U.S. Experience

Eric Schneider, M.D., M.Sc.Harvard School of Public HealthBrigham and Women’s Hospital

Boston, MA

Page 2: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA
Page 3: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

“Market-oriented” strategies for health care: a 20-year journey

Performance Visibility

Performance Rewards

Peers PatientsPublic Purchasers

PerformanceFeedback

Market Share Payments &Penalties

“Report Cards” “P4P”

Page 4: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA
Page 5: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Public Reporting:Limited Evidence of Impact

• Cardiac surgery patients did not use risk-adjusted mortality results on hospitals, surgeons

• Consumers are often befuddled by report cards

• Scant evidence that consumers use health plan report cards to select plans

Page 6: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

PATHWAY 1

Results(Performance)

Knowledge aboutPerformance

Knowledge aboutProcess and Results

Care Delivery Teams and

Practitioners

ChangeSelection

Measurement for Improvement

OrganizationsConsumersPurchasersRegulators

PatientsHealth Plans

CliniciansAccreditors

Selection & Accountability

Purpose of Measurement

Goals PATHWAY 2

Two Pathways to Quality Improvement

Motivation

$$$

Page 7: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

The PAY in Pay-for-Performance

Medicare

$242 billion

Private Health

Insurance

$496 billion

Out-of-pocket

$206 billion

Medicaid

$224 billion

Other public

$180 billion

Other private

$76 billion

Total U.S. Health Expenditures (2001) = $1.4 trillion

Source: Katharine Levit, et al., “Trends in U.S. Health Care Spending, 2001,”Health Affairs (January/February 2003)

5%17%

16%

13%35%

14%

Page 8: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Private Payers: 242 U.S. Health Plans on P4P

• 71% had programs to pay for performance

• 68% had P4P for physicians

• 42% had P4P for hospitals

Survey Data, 2005

Page 9: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Private Health Plans: Expanding Scope of P4P

• Broad range of total dollars and ambition – Thinking about it

– Modest payments, a few specific measures

– Large payments, many measures, grants for IT

– Tiered networks

Page 10: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Public Payers: Many New Demonstration Projects Under Way• Centers for Medicare and Medicaid Services

– Premier Hospital Demonstration– Physician Voluntary Reporting Initiative

• Medicaid state agencies– Eleven state agencies using some form of P4P with

health plans– Center for Health Care Strategies (CHCS) recently

initiated P4P Purchasing Institute for Medicaid agencies

Page 11: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Premier Hospital Demo• 2003-2006• 278 hospitals participate voluntarily• 34 process and outcome measures

– Heart failure, heart attack, pneumonia, coronary artery bypass graft and knee replacements

• Hospitals can receive bonus based on performance– Top decile: 2% bonus on DRG payment for the condition– Second decile: 1% bonus

• Year 1 bonus incentive payments: – $900 to $847,000

Page 12: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

P4P: Does it Work?Early Results Paint a Nuanced Picture

• Quality improved– Pre-post evaluations without control groups

• Quality improved slightly or not at all– Quasi-experiments with contemporaneous

comparison groups

• Success and failure appear related to many complex factors– Program design– Implementation

Page 13: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Factors Related to P4P Success and Failure

• Sponsor leverage in fragmented payment environments

• Amount of incremental revenue• Selection, scope, and perceived validity of

quality measures• Design of payout (low-performing

practices?)• Readiness of physician practices for QI• Effectiveness of QI innovations

Page 14: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Concerns about P4P in the U.S.

• Business model for development and maintenance of standardized quality and efficiency measure sets?

• Is the data infrastructure adequate for valid measures?

• How will “gaming” be addressed?• Is “new money” needed to retool MD practices?• Will P4P undermine professionalism?• Will P4P impede access and increase

socioeconomic disparities in quality?

Page 15: Pay-for-Performance Programs: the U.S. Experience Eric Schneider, M.D., M.Sc. Harvard School of Public Health Brigham and Womens Hospital Boston, MA

Conclusions

• Pay-for-performance has captured attention

• First formal evaluations show mixed results

• Many questions remain unanswered, but funding for rigorous evaluation may be limited