6
119 Vinings Parkway SE Smyrna, GA 30080 916-539-9189 [email protected] SUMMARY PROVEN LEADER WITH AN OUTSTANDING TRACK RECORD OF SUCCESS FOR MORE THAN 20-YEARS IN THE CORPORATE WORLD. Consistent record of outstanding success in managing a variety of organizations: Student Transportation. Staffing and Management Solutions. Regional sales/business development teams - both staffing and transportation companies. PROFESSIONAL EXPERIENCE DOMPATCI MANAGEMENT SOLUTIONS 2003 - present Sales and Operations leader for a full service staffing firm that provides customized staffing and management solutions for small to mid-size firms. Owner & Chief Executive Officer Responsible for sales and operations for northern California and Metro Atlanta Georgia. Provide customized employment solutions to hiring officials that need productive workforces. Technology driven, we have expanded the possibilities to allow hiring officials the opportunity to find professional, productive employees that truly desire the work environment you are hiring for. Our firm has grown year of year since its creation in 2003 As Owner/Ceo, it is my primary responsibility to ensure that DomPatCi is fulfilling its responsibilities to our clients, employees, and temporary associates. STUDENT TRANSPORTATION OF AMERICA 12/2007 02/2011 Student Transportation of America is North America’s fourth largest student transportation company, with terminal operations throughout the United States of America and Canada. I’m currently part of a $10M annual operation that includes over 119 vehicles more than 135 employees with terminal operations in San Jose, CA. Patrick

PatrickHolmesResume-09-23-16

Embed Size (px)

Citation preview

119 Vinings Parkway SESmyrna, GA 30080

[email protected]

SUMMARY

PROVEN LEADER WITH AN OUTSTANDING TRACK RECORD OF SUCCESS FOR MORE THAN 20-YEARS IN THE CORPORATE WORLD.

Consistent record of outstanding success in managing a variety of organizations:• Student Transportation.• Staffing and Management Solutions.• Regional sales/business development teams - both staffing and transportation companies.

PROFESSIONAL EXPERIENCE

DOMPATCI MANAGEMENT SOLUTIONS 2003 - present

Sales and Operations leader for a full service staffing firm that provides customized staffing and management solutions for small to mid-size firms.

Owner & Chief Executive Officer• Responsible for sales and operations for northern California and Metro Atlanta Georgia.• Provide customized employment solutions to hiring officials that need productive workforces. Technology

driven, we have expanded the possibilities to allow hiring officials the opportunity to find professional, produc-tive employees that truly desire the work environment you are hiring for.

• Our firm has grown year of year since its creation in 2003 • As Owner/Ceo, it is my primary responsibility to ensure that DomPatCi is fulfilling its responsibilities to our

clients, employees, and temporary associates.

STUDENT TRANSPORTATION OF AMERICA 12/2007 – 02/2011 Student Transportation of America is North America’s fourth largest student transportation company, with terminal oper-ations throughout the United States of America and Canada. I’m currently part of a $10M annual operation that includes over 119 vehicles more than 135 employees with terminal operations in San Jose, CA.

Vice President, North West RegionResponsible for operations and new business development (acquiring other bus companies, winning competitive bids, getting school districts to outsource their transportation and building charter revenue) for Student Transportation of America’s school bus operations covering multiple states in the West Coast.

Key accomplishments:• Identified new development market targets that will enable the North West Region to enter new markets while

providing new revenue streams. Process identified and prioritized best markets for growth, strategic objectives and specific growth opportunities.

o Developed an aggressive 2-year tactical plan to develop and exploit market opportunities and grow our business.

o Developed many of the marketing best practices, standards, objectives, and implementation across the North West Region.

• Continue to monitor and implement safety best practices throughout the North West Region to ensure our num-ber one priority is accomplished and that’s getting students to and from school safely.

Patrick Holmes

FIRST STUDENT-FORMERLY LAIDLAW EDUCATION SERVICES 7/2006 – 12/2007 Fortune 500 Transportation Company and the North American leader for bus transportation operations. Currently part of a $100 M annual operation that includes over 1600 vehicles more than 2000 employees with 22 branch locations.

Director, Business Development-Mid Pacific AreaResponsible for new business development (acquiring other bus companies, winning competitive bids, getting school districts to outsource their transportation and building charter revenue) for First Student’s school bus operations covering the multiple states in West Coast.

Key accomplishments:• The Mid-Pacific Area exceeded prior year’s revenue by $ 7.8 million, exceeded planned revenue by $1.8 mil-

lion, exceeded planned year to date earrings by $1.9 million, exceeded charter/ancillary prior year’s revenue by $1.2 million, and exceeded charter/ancillary planned revenue by $927K.

• Identified new development market targets that will enable the Mid-Pacific to enter new markets while providing new revenue streams. Process identified and prioritized best markets for growth, strategic objectives and spe-cific growth opportunities.

o Developed an aggressive 3-year tactical plan to develop and exploit market opportunities and grow our business.

o Due to the outstanding sales performance of the Mid-Pacific Area, I’ve been identified and selected as the training center of excellence for all new managers in training throughout the Western Business Group.

o Managed the execution of the 3-year growth plan through regular meetings, reports and sales automa-tion tools.

o Developed many of the marketing best practices, standards, objectives, and implementation across the Western Business Group.

• Assisted in the creation of “charter centers” to rent/lease the existing First Student bus fleet to get additional revenue when the fleet is idle.

KELLY SERVICES INC. 2002 - 2003 Sales and operations for the nation’s second largest fortune 500 staffing firm.

Branch Manager & Business Development Manager• Lead and direct all sales and operations for Oakland and Alameda County. Assigned sole responsibility to in-

crease sales revenue and market share in new area that Kelly Services hasn’t been visible in more than 8 years.

• Branch exceeded an aggressive sales budget in excess of 89%, and contribution of all operation in excess of 72%.

• Annual sales for the first year of this new branch exceeded 3 Million.• Area has achieved territory of the quarter in just 6 months, while competing with and against established territo-

ries that have been in existence for more than 20 years.

STAFFING NETWORK LLC. 2001-2002 Regional Director of Sales and Operations

• Lead and directed all sales and operations for the Pacific Coast Region. The Pacific Coast Region encom-passes branch offices in the states of California and Oregon.

• Increased sales of a declining region by more than 90% in less than six months.

• This rapid increase in sales was due to an aggressive sales plan. This focused on external and internal sales activity and diligent follow up.

• Responsibilities include the training, hiring, and development of all team members in the Pacific Coast Region.

• Additional responsibilities include the selection, negotiation as well as the opening of new branch offices. Which encompasses the scouting of property, negotiating with proprietors and attorneys, selecting contractors for lease hold improvements, ensuring all utilities are totally functional, and ensuring Certificates of occupancy are received?

Patrick Holmes page 2

• Responsible for all sales and marketing schemes and implementation. Also ensured that all profit and loss standards are adhered to and achieved.

LABOR READY INC. 1998-2001 District Director Sales/Operations, Jersey City, NJ

• Directed Multi-level unit district consisting of eight branch offices. Increased sales revenue by more than 700% within the first 90 days; while increasing overall net income goals by more than 15%.

• Controlled all branch operations and managed expenses far below specified guidelines. • Recruited, hired as well as maintained 34 person district; while maintaining a turnover ratio of less than 10%.

Selected, negotiated as well as opened 10 branch offices. • Which encompassed the scouting of property, negotiating with proprietors and attorney’s, selecting contractors

for lease hold improvements, ensuring all utilities are totally functional, ensuring Certificates of occupancy are received, recruitment and hiring of staff and ensuring that all budgets are exceeded.

• Implemented various successful telemarketing schemes, which included competitor analysis that enabled sales to sore at a rapid pace.

District Director Sales/Operations, San Francisco & San Jose CA• Directed Multi-Level unit district consisting of eight branch offices. Rapidly increased sales revenue from

$230,000.00 weekly average to $320,000.00 weekly averages in less than 45 days.• This rapid sales increase was due to the implementation of aggressive sales systems which included weekly

sales blitzes.• Reduced district outstanding receivables from 30-day average to an 18-day average in less than 45 days. • Improved overall district rank from statistically the worst in Western Region to within the top 3 in less than 45

days. Hired as well as maintained a 36-person district. • Conducted numerous training sessions with 36 person staff to ensure adherence to all corporate policies and

procedures.

RENT-A-CENTER 1996-1998 Store Manager, Ridgewood NY

• Created and maintained an environment conducive to customer satisfaction and customer growth. Recruited, interviewed, selected, trained and managed staff of six coworkers.

• Managed and ensured financial results. Developed worst producing store in the country to the number one store in the country within a 30-day period.

• Improved store accounts receivable from over 30% on a weekly basis to less than 2% with in a 30-day period.• Monitored administrative and loss prevention functions. Ensured that the store had a proper mix and quantity

of product as per company standards.• Maintained 91% customer retention on a monthly basis. Exceeded net income goals by more than 25% on a

monthly basis, which enabled store to achieve turn around store of the year, 1998.• Increased overall store sales by more than 250 accounts with in a six-month period of time.

MEMORIAL SLOAN KETTERING CANCER CENTER 1992-1996 Group Leader, New York, NY

• Performed Routine quality checks to ensure compliance with departmental requirements. Monitored implemen-tation of new procedures and analyzed productivity reports, and recommending changes as necessary.

• Participated in training and orientation of new employees. Cross-trained staff to ensure adequate coverage of all functions.

• Prioritized and delegated daily assignments and responded to staff questions on procedures and systems. Re-solved all accounts receivables over 10 thousand dollars.

• Performed as a system cadre by identifying system problems for resolution. Performed operational duties of varying types as need arise and assumed all supervisor functions and responsibilities in the absence of super-visor.

COMBINED INSURANCE COMPANY 1987-1990 Sales Manager, Northeast, New Jersey

• Managed sales team of three to ten people with goals of maintaining and increasing perspective customers.

Patrick Holmes page 2

• Planned and helped to produce the company’s goals as well as the sales team’s personal and business goals. • Recruited, interviewed, selected, trained, and managed sales team of 10 insurance agents.

EDUCATION

Masters of Business Administration/Specialization in Marketing- 2004 / University of Phoenix, Fairfield, CA

• GPA 3.92

Bachelor in Science, Business Management - 1994 / New Jersey City University, Jersey City, NJ

• GPA 3.60

Patrick Holmes page 2