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In the beginning
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WHO Initiative
Kicked off with the WHOInCountry Workshop thatwas conducted
inSeptember 2013
Participants are ONLYinvited upon meetingSTRICT requirements
ofthe WHO questionnaire
Only 13 participantsqualified for 1stInCountryWorkshop.
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WHY PFPSM
Patient Safety is a BASICHUMAN RIGHT
Right thing to do
A priority in thehealthcare industry
Patient access toinformation hasincreased
Social Media has created
a global jury
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Our Vision:
Safe Care for every patient at all times
Our Mission:
Patients for Patient Safety Malaysia (PFPSM) isthe voice for
patients and families in
communicating and partnering withhealthcare providers in
advancing safe care
Values:
1. Integrity
2. Confidentiality
3. Compassion
4. Teamwork
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Objectives Ensure healthcare organizations and
providers include the perspective ofpatients and their families
in decision
making and planning patient safety andquality improvement
initiatives.
Provide a platform for patients, familiesand healthcare
providers to share theirexperiences with a focus on
opportunities
for learning and improvement.
Facilitate and support communicationamong all decision makers to
achieve safecare for all.
Promote transparency on all patient safetyissues, practices and
policies.
Collaborate and align with otherorganizations to enhance the
patient safetyagenda.
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HOW
Role of
Government
Role of Patient
Role of
Healthcare
Provider
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The Role of
Government
Be the leading voice in promoting patient safety
effectively within the public hospitals
Lead with the creation of incentives and
initiatives
Integrate a patient- and family-centered care
philosophy
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The Role
of the Patient
As Patients, we are notonly the recipients ofmedical care.
We are also in a position to
give honest feedback,ideas, expertise, andperspectives that
caneffect changes andimprove patient care andsave more lives.
We can effectivelyparticipate as partners andadvocates for
patient
safety.
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Role of Healthcare Providers
Active participation inpatient safety by setting upa Patient
Safety Council inhospitals.
Open Door Policy to engageand allow patients andfamilies on the
Council.
Active participation inseminars, conferences,discussions and
workinggroups on how to improvepatient safety.
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Patience for the Patient
Dignity and Respect. Health care practitioners listen to
and honor patient and family perspectives and choices.
Patient and family knowledge, values, belief and
cultural backgrounds are incorporated into the planning
and delivery of care.
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Resource
Funding from WHO through the Ministry ofHealth assist us in
:-
Stabilizing and creating a working committee
within PFPSM Conduct activities which are currently being
supported by MSQH
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PFPSM Future Plans
Pilot Project with WHOguidance to study andstrategise means to
the :-
Creation of avenue forpatients to be involved inPatient Safety
Committeesin Hospitals
Training andimplementation of PatientSafety
Programmesnationwide
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Conclusions
Great success already with WHO using
Malaysia as a model to other countries as we
have managed to launch in the fastest time
Support from MOH and coupled with funding
will ensure that PFPSM will continue to
impress WHO and the world.
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THANK YOU
