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jeff patton & associates www.jpattonassociates.com ! 3780 Saddleback Road, Park City, UT, 84098, USA ! +1 801 910E7908 Passionate Product Ownership Using product design and agile thinking to create great products Passionate Product Ownership is a Certified Scrum Product Ownership course that blends solid product management, user experience design, and design thinking into a collaborative teamE based approach to Scrum product ownership. That’s a mouthful of jargon. But what’s important to know is that this isn’t just a course about filling the product ownership role in Scrum. It’s a course that teaches the practices you and your team needs to create successful products. An approach to successful product ownership Product ownership is one of the most critical and most difficult roles in an agile process. Too often organizations adopting agile approaches and Scrum are lead to believe a single person in a product owner role is responsible making all the decisions about the product down to the last detail. The result is stressed overworked product owner that’s become a bottleneck for everyone else in the organization. Others with critical input and valuable skills are often shut out of the process. In the end the product being built gets worse, and people in the company are less happy than ever before. But that’s not the way agile development is supposed to work. This class is about an approach to agile product ownership that does. Broaden Product Ownership A great product is valuable to your organization and the customers who buy it, usable to the people who’ll use it, and feasible to build given the tools and time available. An affective product owner is responsible for discovering that valuable, usable, and feasible product, feature, or enhancement. The biggest mistake organizations make implementing Scrum and agile processes is assuming a single product owner working alone can possess all the knowledge and satisfy all the demands of product ownership. In this course we’ll teach a teamEbased approach to product ownership where a product owner leads a small discovery team that includes the roles and skills necessary to create a great product. Who should attend this course? " Product managers, business stakeholders, and product marketing professionals: to understand the practices that lead to valuable products " User experience practitioners, and business analysts: to understand the practices that lead to usable and desirable products " Senior engineers: to understand the practices that lead to feasible products " Project managers, Scrum Masters, and agile coaches: to understand how to guide successful product discovery and delivery

Passionate)Product)Ownership) · jeffpatton& associates! !!!3780!Saddleback!Road,!Park!City,!UT,!84098,!USA!!!+1!801!910E7908! Passionate)Product)Ownership)

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Page 1: Passionate)Product)Ownership) · jeffpatton& associates! !!!3780!Saddleback!Road,!Park!City,!UT,!84098,!USA!!!+1!801!910E7908! Passionate)Product)Ownership)

jeffpatton&associates !

www.jpattonassociates.com!!!3780!Saddleback!Road,!Park!City,!UT,!84098,!USA!!!+1!801!910E7908!!

Passionate)Product)Ownership)Using)product)design)and)agile)thinking)to)create)great)products)

Passionate!Product!Ownership!is!a!Certified!Scrum!Product!Ownership!course!that!blends!solid!product!management,!user!experience!design,!and!design!thinking!into!a!collaborative!teamEbased!approach!to!Scrum!product!ownership.!!!

That’s!a!mouthful!of!jargon.!!But!what’s!important!to!know!is!that!this!isn’t!just!a!course!about!filling!the!product!ownership!role!in!Scrum.!!It’s!a!course!that!teaches!the!practices!you!and!your!team!needs!to!create!successful!products.!!!

An)approach)to)successful)product)ownership)Product(ownership(is(one(of(the(most(critical(and(most(difficult(roles(in(an(agile(process.(((

Too!often!organizations!adopting!agile!approaches!and!Scrum!are!lead!to!believe!a!single!person!in!a!product!owner!role!is!responsible!making!all!the!decisions!about!the!product!down!to!the!last!detail.!!The!result!is!stressed!overworked!product!owner!that’s!become!a!bottleneck!for!everyone!else!in!the!organization.!!Others!with!critical!input!and!valuable!skills!are!often!shut!out!of!the!process.!!In!the!end!the!product!being!built!gets!worse,!and!people!in!the!company!are!less!happy!than!ever!before.!

But!that’s!not!the!way!agile!development!is!supposed!to!work.!!This!class!is!about!an!approach!to!agile!product!ownership!that!does.!!!!

Broaden(Product(Ownership(A!great!product!is!valuable!to!your!organization!and!the!customers!who!buy!it,!usable!to!the!people!who’ll!use!it,!and!feasible!to!build!given!the!tools!and!time!available.!!An!affective!product!owner!is!responsible!for!discovering!that!valuable,!usable,!and!feasible!product,!feature,!or!enhancement.!!!

The(biggest(mistake(organizations(make(implementing(Scrum(and(agile(processes(is(assuming(a(single(product(owner(working(alone(can(possess(all(the(knowledge(and(satisfy(all(the(demands(of(product(ownership.(((

In!this!course!we’ll!teach!a!teamEbased!approach!to!product!ownership!where!a!product!owner!leads!a!small!discovery!team!that!includes!the!roles!and!skills!necessary!to!create!a!great!product.!

Who(should(attend(this(course?(" Product0managers,!business0stakeholders,!and!product0marketing0professionals:!to!understand!the!

practices!that!lead!to!valuable!products!" User0experience0practitioners,!and!business0analysts:!to!understand!the!practices!that!lead!to!usable!and!

desirable!products!" Senior0engineers:!to!understand!the!practices!that!lead!to!feasible!products!" Project0managers,!Scrum0Masters,!and0agile0coaches:!to!understand!how!to!guide!successful!product!

discovery!and!delivery!!

Page 2: Passionate)Product)Ownership) · jeffpatton& associates! !!!3780!Saddleback!Road,!Park!City,!UT,!84098,!USA!!!+1!801!910E7908! Passionate)Product)Ownership)

jeffpatton&associates !

www.jpattonassociates.com!!!3780!Saddleback!Road,!Park!City,!UT,!84098,!USA!!!+1!801!910E7908!!

Add(effective(product(discovery((The(simple(Scrum(Framework(is(an(effective(product(delivery(approach,(but(the(hardest(part(of(software(development(is(figuring(out(exactly(what(to(deliver.(

In!this!course!you’ll!learn!the!goals!and!activities!of!product!discovery.!!You’ll!learn!to!use!a!dualEtrack!approach!to!development!where!a!discovery!track!is!used!to!guide!rapid!learning,!and!a!delivery!track!is!used!to!guide!rapid!delivery!of!validated!product!solutions.!

Use(effective(product(design(concepts(and(practices(To!engage!in!effective!collaborative!product!discovery!work!you’ll!learn!practices!that!blend!the!best!of!agile,!lean,!and!user!experience!thinking.!!These!practices!allow!small!teams!to!engage!in!faster!more!collaborative!product!design!and!validation.!!!

You’ll!learn:!!" Lean!Startup!and!Validated!Learning!!" Design!Thinking!" Workshop!facilitation!and!card!modeling!" Lightweight!persona!sketching!

" User!story!mapping!" Collaborative!design!sketching!" Paper!prototyping!and!testing!" Techniques!for!finding!a!minimal!viable!product!

(MVP)!in!a!large!product!release!

Expect)to)get)your)hands)dirty)You!won’t!spend!time!dozing!to!PowerPoint!slides.!!You’ll!be!up!and!moving!and!getting!handsEon!experience!working!in!a!small!collaborative!group.!!Along!the!way!you’ll!learn:!" Effective!approaches!to!small!team!

collaborative!work!" Workshop!facilitation!" Techniques!for!working!quickly!using!

lightweight!card!modeling!

Take)away)material)that)helps)you)keep)learning)!In!two!days!you’ll!be!exposed!to!a!huge!number!of!concepts!and!practices,!but!as!you!start!to!make!use!of!them!you’ll!need!more.!!Printed!articles,!handouts,!quickEreference!guides!and!the!best!available!book!on!product!management!help!you!continue!learning!long!after!the!class.!

TakeEhome!material!includes:!" Electronic!access!to!slides!and!articles!used!in!the!training!

and!190!pages!of!supporting!handouts!giving!full!description!and!advanced!discussion!on!concepts!and!practices!taught!

" Quick!reference!guides!that!distill!practices!to!a!single!2Esided!page!of!simple!instruction!

Scrum)Certified)This!course!contains!all!the!necessary!instruction!to!qualify!participants!for!Scrum!Product!Owner!Certification.!The!certification!is!given!and!the!status!maintained!by!the!Scrum!Alliance!(www.scrumalliance.org).!!To!receive!the!certification,!the!student!need!only!attend!the!course.!!!

Discovery DeliveryUse$discovery$to$answer$big$ques4ons:• Will$they$buy$and/or$adopt$the$product?

• Can$they$use$it?• Can$we$build$it?• How$will$we$break$up$and$schedule$the$work?

Use$delivery$to$execute:• Plan$the$details• Design,$develop,$$and$test

• Measure$development$speed

• Evaluate$progress• Evaluate$quality

Page 3: Passionate)Product)Ownership) · jeffpatton& associates! !!!3780!Saddleback!Road,!Park!City,!UT,!84098,!USA!!!+1!801!910E7908! Passionate)Product)Ownership)

jeffpatton&associates !

www.jpattonassociates.com!!!3780!Saddleback!Road,!Park!City,!UT,!84098,!USA!!!+1!801!910E7908!!

Course)objectives)and)outline)It’s!our!primary!goal!that:!

You(successfully(apply(collaborative(techniques(to(make(great(products.(While!this!course!covers!the!details0you’ll0need0to0fulfill0or0support0the0Scrum0Product0Owner0role,!we!believe!that!understanding!the!role!and!its!requirements!isn’t!enough!to!be!successful.!!In!this!course!you’ll!engage!in!a!process!simulation!that!models!a!different!way!of!working;!a!way!that!emphasizes!working!collaboratively!with!others!using!a!userEcentric!product!design!approach.!!At!the!end!of!this!course!you’ll!be!able!to:!

• Envision(and(describe(the(dayCtoCday(work(practice(of(a(Product(Owner(and(a(Product(Discovery(Team(

• Draw(from(a(variety(of(userCexperience(and(lean(product(design(principles(and(practices(to(support(your(product(discovery(and(design(work(

• Implement(effective(collaborative(practices(that(focus(on(shared(understanding(and(shared(ownership(of(your(products(

Course(Topics(

Agile,(Scrum,(&(Product(Ownership(" Agile!origins!and!values!" The!essential!Scrum!Process!Framework!" Product!ownership!practice!that!wraps!the!Scrum!

framework!" Dual!track!development!

Product(discovery(" Collaboration,!card!modeling,!and!shared!

understanding!" Design!thinking!!" Lean!startup’s!validated!learning!

User(stories(and(story(mapping(" Story!essentials!" Story!Mapping!" Identifying!minimal!viable!product!releases!using!

a!map!

Framing(product(opportunities(" Output,!outcome,!and!impact!" Opportunity!assessment!!" Product!scorecards!

User(empathy(" Audience!segmentation!" Persona!sketching!" Mapping!user!journeys!" User!research!" Defining!problems!to!focus!solution!design!

Solution(design(" Ideation!" Design!sketching!" Mapping!solutions!" Prototyping!and!testing!solutions!

Planning(and(delivery(" Budgeting!releases!and!estimating!stories!" Strategies!for!on!time!delivery!" The!story!funnel!from!backlog!to!delivery!" Workshopping!stories!with!the!team!

Evaluating(your(process(" Quality!based!process!assessment!

!

!

!

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