Upload
pass4sureexams
View
18
Download
0
Tags:
Embed Size (px)
DESCRIPTION
This exam tests a candidate\'s knowledge and skills related to selling technology services and solutions with a business outcome focus.http://www.pass4surebraindumps.com/810-403.html - PowerPoint PPT Presentation
Citation preview
Selling Business Outcomes
Cisco Selling Business Outcomes Test 810-403 Exam
QA PDF+Simulator in Computers/Tablets &
Networking, Manuals & Resources
Get Uncomfortable
As long as you are going to be thinking, think big.
Cisco Confidential 2
CiscoConfidential 3
Business Solutions Manager - Outcomes Approach
On Here
http://www.pass4surebraindumps.com/810-403.html
4
Here
Consumption Models
Above The Line = Success
BUSINESS CHALLENGE
ENABLING
TECHNOLOGIES
CiscoConfidential
KPIInsight
Asset Utilization
Customer Experience
Routing Compute
Security
Call ControOlnSwitching
Wireless
CiscoConfidential 5
How Does My Customer Make Money?
Does the customer provide a product or a service?
How is the product or service delivered?
Is there an ongoing relationship with their end
customers?
How many customers purchase more than one
product or service from you?
What are trends impacting their industry?
http://www.pass4surebraindumps.com/810-403.html
CiscoConfidential 6
Successful Sales Campaign - Retail
Customer Profile• Global Luxury Goods Retailer w/ 1,000 stores
• Closing 100+ Stores in 2015
• Same Store Sales Declining
• IT Viewed as an Enabler
• Mix of Vendor Technologies in the Store
Sales Challenge• Failed Technology Investments
• Business Climate Not Favorable
• No Relationships Outside of IT
Industry Trends• Omnichannel “Field of Dreams”
http://www.pass4surebraindumps.com/810-403.html
CiscoConfidential 7
Cisco Makes Innovation Possible for Retailers
Differentiation Innovation Insight Data Connections
Retailer
CiscoConfidential 8
Connected Analytics forRetail
Packaged analytics and services for retailers that provide actionable insights to improve the
customer shopping experience and optimize store operations
Improve Customer Shopping Experience
Increase Efficiency of Store Operations
CiscoConfidential 9
Queue Management
Showrooming
Dwell & Browsing
Associated Devices
Opted In
Presence Detection
Traffic/Conversion
Technology Path to High Performance RetailO
pe
ratio
n E
ffic
iency
Customer Intimacy/Personalization
HIGH
LOW HIGH
E-commerce
Specialty
Retail
Fast Moving
Consumer
Goods Retail
CiscoConfidential 10
Use Analytics to Improve In-Store Operations
Merchandising
• Cross selling opportunities• Planogram optimization
• Markdown optimization• Competitive intelligence• Price optimization
• Asset planning
Marketing
• Database marketing effectiveness• Online marketing effectiveness
• Marketing mix optimization• Customer segmentation• Marketing effectiveness
• Promotion effectiveness
Customer Insights
• Loyalty program management• Membership/retention analysis
• Customer lifetime value
Store Operations
• Labor optimization• Checkout Counter optimization
• Out of stock reduction• Customer conversion• Loss prevention
CiscoConfidential 11
Successful Sales Campaign – Javits Center
Customer Profile• Convention Center in NYC
• Loss leader for Cities
• $150M in Annual Revenue
• Large Shows Not Returning
Sales Challenge• Failed Technology Investments
• Revenue Declining
• Operational Costs Rapidly Increasing
Industry Trends• Technology Use Increasing
• Patrons Demanding Always On Connectivity
• Exhibitor Costs Increasing
http://www.pass4surebraindumps.com/810-403.html
Jacob Javits Connected Venue – [email protected] CiscoConfidential
Experience Innovation Platform
CONNECTED VENUE OVERVIEW
CiscoConfidentialJacob Javits Connected Venue – rcicero@cisco. com 13
GREATER EXPECTATIONS
Differentiated Experiences
Real-TimeAccess
Social
Jacob Javits Connected Venue – [email protected] Cisco Confidential 14
CURRENT ENVIRONMENT
COMMUNICATION
Phone
Data/Email/Fax
Call Center
Mobile
SERVICES
Ticketing
Digital Video
Point-of-Sale
Event Promotions
OPERATIONS
Parking
Video Surveillance
Energy Management
Access Management
Jacob Javits Connected Venue – [email protected] Cisco Confidential 15
CONNECTED VENUE OVERVIEWIncrease Operational
EfficiencyEnhance
Patron ExperiencesCapture New
Revenue
ONE PLATFORM FOR INNOVATIONONE NETWORK.
.
16
ENHANCE THE PATRON EXPERIENCE
Video capabilities everywhere
Customizableexperiences for
exhCiisbcoiCtoonfidrenstial
Interactive mobile services
CiscoConfidential
CAPTURE NEW REVENUE
Dynamic digitalmenus
Custom exhibitor and business services
17
Innovative ad/sponsor opportunities
Employees Point of Sale Back Office
Patrons
Third PartyApps
Venue-SpecificApps
Reliable Wi-Fi Coverage
Jacob Javits Connected Venue – [email protected]
High Capacity -
Thousands of Users18
Single, Secure Wi-Fi Solution
CiscoConfidential
CiscoConfidential 19
With Cisco High Density Wi-Fi, Your Venue Can Create a Portfolio of Services to Engage Patrons
Examples
Wayfinding Realtime location identification
Food and MerchandiseConcession information;real-time “fast pass” ordering capabilities
Virtual Concierge Personal concierge services
Workforce Mgmt Labor optimization
Asset Tracking Active tracking of assets in building
Data Mining Historical location and traffic pattern information
CiscoConfidential 20
Successful Sales Campaign – Financial Services
Customer Profile• Financial Services Firm – HQ NYC
• 50 Global Locations
• Cisco Collaboration Customer
Sales Challenge• “Failed” Video Deployment
• IT Budget Cut by 50%
• No Relationships Outside of IT
Industry Trends• Flexible Workspace
• Real Estate Optimization
http://www.pass4surebraindumps.com/810-403.html
CiscoConfidential 21
Smart+Connected Workplace
Make workspaces available, when and where
people need them, on demand
Brings together and improves the physical, virtual, and experiential aspects of the workplace
Ensures better use of conference rooms
Optimizes office space and resource utilization
Maximizes hot desking success
Provides greater insight into occupant’s behavior, collaboration touch points, and workflows
Lowers energy costs
Delivers apps for training, advertising, and emergencies
http://www.pass4surebraindumps.com/810-403.html
© 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Work anywhere, access everywhere
Smart+Connected Workplace Transformation
Gives me choice
Helps me collaborate better
Personalizes my workspace
Enhances my productivity
Safeguards me and my information
Senses where I am
Improves my work life balance
CiscoConfidential 23
Bridging the gap between physical
and digital Spaces
Smart+Connected Spaces
Find a colleague
Find a workstation
Auto extension mobility
Review reports
Quick video call
Schedule a WebEx
Find a meeting room
Room wakes up
Release room
Room goes to sleep
Collaborative
Social
Focused
http://www.pass4surebraindumps.com/810-403.html
Thank you.