OXO Touch Training Slides Final 4028 PDF

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    Dynamic Enterprise

    Tivo Technologies Pte Ltd

    IPTOUCH 4018 / 4028

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    Dynamic Enterprise

    Overview of Touch Phone set IP4028

    Alcatel-Lucent IP4028

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    LEDIncoming call

    indicator

    IP4028 Incoming call LED indicator

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    Number dial padEnter the telephone number

    Note:

    - Internal call, dial the 3 digitsextension number

    - External call via access

    code 0

    IP4028 Dial pad

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    Dynamic Enterprise

    Handset

    IP4028 Handset

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    OK key

    IP4028 Audio and OK keys

    Audio keys

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    END keyEnd a call or

    reset dial number

    IP4028 END key

    Audio keys

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    Increase volumeHandset

    Decrease volumeHandset

    MuteDuring call, press to block

    your party from listening

    Handset

    Mute*Lighted GREEN during

    mute mode

    IP4028 Audio keys during handset mode

    Audio keys

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    Dynamic Enterprise

    Handsfree/SpeakerAnswer or make call

    without lifting the handset

    Increase volumeHandsfree

    Decrease volumeHandsfree

    Mute*During call, press to block

    your party from listening

    Mute*Lighted GREEN during

    mute mode

    IP4028 Audio keys during handsfree mode

    Audio keys

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    Dynamic Enterprise

    Increase volumeSpeaker

    Decrease volumeSpeaker

    OK keyTo execute a

    SAVE for:

    - Handset

    - Speaker- Ring volume

    settings

    IP4028 Audio keys to adjust ring volume

    Audio keys

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    Dynamic Enterprise

    Audio keys

    MuteWhen the phone is not in

    use, having the MUTE key

    lighted GREEN would allow

    user to be intercom by

    others. Speaker would be

    activated on incoming call.

    IP4028 Audio keys on Mute special function

    Important!

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    Dynamic Enterprise

    MuteDuring call, press to block

    your party from listening

    END key

    End a call orreset dial number

    Handsfree/SpeakerAnswer or make call

    without lifting the handset

    Increase volumeHandset / Handsfree /

    Ring setting

    Decrease volumeHandset / Handsfree

    / Ring settingOK keyTo execute a

    SAVE for:

    - Handset

    - Speaker

    - Ring volume

    settings

    IP4028 Audio and OK keys overview

    Audio keys

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    Dynamic Enterprise

    Screen

    Tilt button

    Important!

    Do not force push the panel

    IP4028 Screen tilt function

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    Display screen &

    keys

    Programmable

    keys

    Date Time

    IP4028 Display screen and progam keys

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    Feature keys

    IP4028 Feature keys

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    Feature keys

    Back / ExitReturn to previous menu

    or first screen (on longpress)

    Preset speed dialNot changeable by

    user

    IP4028 Back/Exit and preset keys

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    Dynamic Enterprise

    Feature keys

    GuideBrief

    information

    on features

    Messaging for

    various

    services- Voicemail

    -Text

    - Unanswered call

    Re-dial

    Last numberredial and

    redial list (long

    press)

    IP4028 Messaging, guide and re-dial keys

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    Navigation key

    IP4028 Navigation key

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    Navigation key

    OK

    Save your choices

    Left-rightMove between

    menu/perso/info

    pages

    Up-down

    Scroll throughcontent of a page

    Back / ExitReturn to

    previous menuor first screen

    (on long press)

    IP4028 Navigation key functions

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    Dynamic Enterprise

    Alphabetic

    keyboard

    For the purpose

    of:

    a.Typing in

    alphabets for

    Dial-by-name

    user directory

    search.

    b.Typing text

    message forinternal delivery

    to another IP

    display phone.

    IP4028 Alphabetic keyboard

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    Dynamic Enterprise

    IP4028 Phone display

    Display the content

    of the page selected

    Scroll bar:

    shows the

    position ona page

    Date

    Menu

    page

    Perso

    page

    Info

    page

    Time andstatus icons

    Call

    forwarding

    icon:Stationary:no forwarding

    activated.

    Rotating:forwarding

    activated

    Perso

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    Dynamic Enterprise

    IP4028 Calling display

    Call holding

    icon

    Pop-up display of

    features

    accessible whilethe call is taking

    place

    Date Incoming call icon Status and Time icons

    Call in progress

    icon

    Incoming call

    presentation

    screenThis screen is

    temporarily

    displayed when a

    call arrives and

    shows the name

    and/or number of

    the caller.

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    - Go to the Menu Tab

    Ringing- Press Ringing key

    Settings - Press Setting key

    Phone - Press Phone key

    IP4028 Personalize ring tone

    Melody- Press Melody key

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    - Confirm your choice

    - Press the hang up key when

    completed

    - Scroll the melody of your choice

    (16 tunes)

    IP4028 Personalize ring tone (contd)

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    -Select the level

    of your choice:

    (12 levels)

    -Press + -key

    -Press OK

    to confirm

    - Go to the Menu Tab

    IP4028 Personalize ring tone (contd)

    Ringing

    - Press Ringing key

    Settings - Press Setting key

    Phone - Press Phone key

    - Press

    Volume key

    Volume

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    Dynamic Enterprise

    Options for making a call:

    1. Handset direct dialing

    2. Handsfree dialing

    3. Programmable key (one-touch)

    4. Dial-by-Name

    IP4028 Making a call

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    Option 1: Handset direct dialing

    - You are on call with destination number

    - Lift the handset

    - Dial the destination number

    IP4028 Making a call (contd)

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    Dynamic Enterprise

    Option 2: Handsfree dialing

    - You are on call with destination number

    -Dial the destination number

    Speaker automatically comes on

    IP4028 Making a call (contd)

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    Option 3: Programmable key (one-touch)

    - You are on call with destination number

    - Select the programmed key

    IP4028 Making a call (contd)

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    Option 4: Dial-by-Name

    -Press OK to initiate the call

    -Lift handset to speak

    - Key in the name using the alphabetic keyboard

    List - Navigate and Press List button to display

    a list and select the name you want to call

    IP4028 Making a call (contd)

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    Redial (Last number)

    Select the redial key

    - Short press for last number redial

    - Long press for a list of last dialed numbers

    IP4028 Redial (last number and list)

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    Dynamic Enterprise

    Options for answering a call

    1. Lifting up the handset

    2. Selecting the speaker (handsfree mode)

    IP4028 Answering a call

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    Option 1: Lifting up the handset

    - You are on call with the caller

    - Lift up the handset

    IP4028 Answering a call (contd)

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    Option 2: Selecting the speaker (handsfree mode)

    - You are on call with the caller

    - Total 9 levels of control for the speaker

    volume

    - Select the loud speaker

    IP4028 Answering a call (contd)

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    Mute, so that your party cannot hear you

    - You are on a call with the destination number

    - Select mute key to disable the microphone

    IP4028 Mute function

    - Mute key will blinkblinking

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    Disable mute function

    - Select mute key to enable the microphone

    IP4028 Disable Mute function

    - Microphone is disabled

    blinking

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    Dynamic Enterprise

    Requesting automatic callback if internal number is busy

    - Called internal number is busy981Please wait

    - Press the hang up key to terminate the call

    - Call back request is acknowledgedBooking accepted

    Call

    back - Press the Call back button

    IP4028 Callback function

    The called party will be rung when he/she hangs up.

    Calling party will be rung when called party lifts

    handset.

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    Advance phone features

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    - The first call is

    placed on hold

    - You are on a call

    with the destination

    number

    - Second call is

    established

    - Select New call

    If you make an error, hang up: your telephone will

    ring and you will recover your first call.

    - Dial the number

    for second party

    IP4028 Making a second call during a call

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    Dynamic Enterprise

    Other methods for calling a second party

    Programmable line key

    -To access the Redial feature (press andhold)

    -Call back one of the last 10 numbers dialed

    (short press)

    Dial the number for your call

    If you make an error, hang up: your telephone will ring and you

    will recover your first call.

    IP4028 Making a second call during a call

    (contd)

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    - The first call is place on hold

    - Name or no. of the caller displayed for 3 seconds

    - Line key for which the icon is flashing

    IP4028 Answering a second call during a call

    - You are on a call with the destination number

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    - You are on a call with second caller

    - Press the hang up key

    - Call return to the first caller

    IP4028 Answering a second call during a call

    (contd)

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    Dynamic Enterprise

    - You are on a call

    - Dial the number to be transfer

    - Hang up the handset after call is transferred

    -You may press Transfer upon hearing the phone

    ring or wait for the party to answer, announced thecall then press Transfer.

    IP4028 Call transfer

    - Select New call

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    Dynamic Enterprise

    New

    call - Press the New call key

    - Dial the number for second party

    IP4028 Making 3-way conference

    You are already in conversation with a party. Inform the first party

    your intention.

    - Press to establish the three-way conferenceConfer

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    - Press to end the three-way conference and

    return to the Last caller, while 1st party is on-

    hold

    IP4028 Ending 3-way conference

    Confer

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    - Press the call forwarding key

    - Press the Immediate forward key

    - Dial the number to be called

    - Hang up the phone

    Call divert Immediate forwarding

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    - Press the call forwarding key

    - Dial the number to be called

    - Hang up the phone

    Call divert Forward if busy

    - Press the On busy keyOn busy

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    Dynamic Enterprise

    - Press the call forwarding key

    Call divert Forward to voicemail

    - Press the Immed-> to VM keyImmed->to VM

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    - Press the call forwarding key

    - Hang up the phone

    Call divert - Cancel ALL call forward

    - Press the Canc fwd keyCanc fwd

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    Dynamic Enterprise

    - Enter personalcode

    - The light

    indicates that

    messages have

    been received

    Voicemail Review voice messages

    - Press toterminate

    consultation

    -Press Consult

    key

    -Navigate to

    desired message

    -Press Play to

    listen

    - Press the Voice

    key - Press Clear

    key to delete the

    message

    Clear

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    Dynamic Enterprise

    - Enter the number

    of the terminal to

    receive the

    message

    - Press the Send

    TxtMsg key

    - Press the Voice

    mail key

    - Press OK to

    send yourmessage

    - Complete your

    message

    - Press New Msg

    to compose a

    new message

    Send an internal text message

    SendTxtMsgNew Msg

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    Dynamic Enterprise

    You hear a telephone ringing in an office where no one

    can answer. If authorized, you can intercept and answer

    the call on your own telephone.

    - Press F1 to pick-up the call

    Group Call Pickup

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    Dynamic Enterprise

    This code acts as a password

    controlling access to voicemail

    functions and the user Set

    Locking feature (code by

    default: 1515).

    - Press OK toconfirm

    - Press Options

    - Press Password

    -EnterOld Password

    -EnterNew Password

    Modify phone set password

    - Go to the Menu Tab

    Settings - Press Setting key

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    Dynamic Enterprise

    You can program call numbers and features for the Perso page keys

    - OK to confirm-Enter thenumber (outgoingaccess is defaulted)

    -Press OK

    - Press the key

    you want toprogram

    - Press Number

    - Access the

    perso page

    -Press Name

    -Enter the name

    Program personal speed dial

    OK

    Number

    perso

    Approx ~ 30 numbers

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    Dynamic Enterprise

    Keys- Press Keys

    key

    Clear - Press Clear

    to delete

    - Press Settingskey

    - Reach the

    Menu page - Press Name

    or Number to

    modify if

    necessary

    Name

    Delete a personal speed dial

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    Dynamic Enterprise

    You can define the time of a Permanent (daily) or

    Temporary (once) reminder

    Appointmt- Press Appointmt key

    - Reach the Menu page

    Program an appointment reminder

    -Hang up the phone

    - Enter time of appointment

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    Dynamic Enterprise

    Your telephone

    is lock/unlock

    - Depending the displayed information,

    enter your password or confirm

    - Reach the Menu page

    Lock - Press Lock key

    Lock / unlock of phone set

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    Dynamic Enterprise

    Boss & Secretary function

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    Dynamic Enterprise

    Boss/Secretary functionSystem configuration allows Boss/Secretary group to be formed, so thatthe managers calls can be directed to one or more secretaries.

    Incoming calls are screened by a

    designated person (assistant, etc.)

    Screening is indicated on the managers telephone by the icon corresponding to

    the Filter programmed key.

    Press the same key to cancel

    - Incoming calls are screened by a designated

    person is disabled

    Press programmable key

    - Incoming calls are screened by a designated

    person (Secretary, etc.)

    Call screen by Secretary