14
1 IOWA STATE UNIVERSITY Department of Apparel, Events, and Hospitality Management HspM 383L - Introduction to Wine, Beer and Spirits Laboratory Spring Semester - Fridays 2017 Course Syllabus Instructor: Stewart L. Burger, M.S. Lecturer, Hospitality Management 04 MacKay Hall, 2302 Osborn Drive Iowa State University Ames, IA 50011- 1078 Office Hours: Room 04, MacKay Hall As requested by appointment Contact Information: Telephone: 515-294-0361 E-mail: [email protected] Class Twitter.com/UncorkedISU Teaching Assistants: Nathaniel J. Byro Landscape Architecture [email protected] Matthew S. Hefti Accounting & Marketing [email protected] Aaron M. Jacobson Chemistry [email protected] Kendra L. Koch Architecture [email protected] Tai L. Le Hospitality Management [email protected] Course Location, Day, Dates and Time: MacKay Hall Room 01 Fridays, 1:10 to 3:00 PM January 09, 2017 April 28, 2017

OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

1

IOWA STATE UNIVERSITY Department of Apparel, Events, and Hospitality Management

HspM 383L - Introduction to Wine, Beer and Spirits Laboratory

Spring Semester - Fridays 2017

Course Syllabus

Instructor:

Stewart L. Burger, M.S.

Lecturer, Hospitality Management

04 MacKay Hall, 2302 Osborn Drive

Iowa State University

Ames, IA 50011- 1078

Office Hours:

Room 04, MacKay Hall – As requested by appointment

Contact Information:

Telephone: 515-294-0361

E-mail: [email protected]

Class Twitter.com/UncorkedISU

Teaching Assistants:

Nathaniel J. Byro Landscape Architecture [email protected]

Matthew S. Hefti Accounting & Marketing [email protected]

Aaron M. Jacobson Chemistry [email protected]

Kendra L. Koch Architecture [email protected]

Tai L. Le Hospitality Management [email protected]

Course Location, Day, Dates and Time:

MacKay Hall

Room 01

Fridays, 1:10 to 3:00 PM

January 09, 2017 – April 28, 2017

Page 2: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

2

Course Description:

HspM 383L - Introduction to Wine, Beer and Spirits Laboratory (0-2) Cr. 1. F.S. Prereq:

HRI 383, HspM 383 or concurrent enrollment. Must be at least 21 years old. The

application of the management principles and procedures related to the sale and service of

alcohol and specialty beverages served in the beverage and hospitality industry. Beverage

tasting and sensory analysis of products commonly served in the beverage industry.

Hospitality Management Vision:

Hospitality Management will lead Iowa and the world in education, scholarship, and

engagement to prepare innovative global citizens for the hospitality field.

Hospitality Management Mission:

We create, share, and apply knowledge to provide hospitality consumers with products,

services, and experiences to enhance overall well-being.

Learning Outcomes:

All graduates from the CHS and AESHM Department should be able to demonstrate the

general learning outcomes of communication; self-assessment and self-reflection;

critical thinking; and ethics, diversity and social responsibility. These learning outcomes

were formulated to encompass the Hospitality Management program’s outcomes of

financial analysis; sales and marketing analysis; professional written and oral

communication; best practice in meeting customers’ expectations; and professional

certification. The complete HM undergraduate program’s learning outcomes can be

found at http://www.aeshm.hs.iastate.edu/about/outcomes/hm/.

Based upon these learning outcomes along with regular class attendance; full class

participation; and the successful completion of course readings, materials, activities and

assignments; you will be able by the completion of this course:

identify, interpret, and ethically and safely manage difficult alcohol service

situations while reducing the risk of fines, imprisonment, loss of liquor license,

increased cost of insurance, and loss of business.

apply theory, costing principles, common industry practice and creative thinking to

analyze, interpret and increase the profitability of wine and beverage menus.

utilize and implement beverage purchasing, handling and storage techniques; sales

and service methods; and alcohol control methods used in the beverage and

hospitality industry.

define, utilize and apply terms common to the bar, beverage and hospitality

industry.

Page 3: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

3

acquire through sensory analysis product knowledge including the physical attributes

of sight, smell, taste, and mouth feel in order to be able to identify, compare, contrast,

explain and discuss product attributes and flaws of wine, distilled spirits and brewed

beverages that are the foundation to customer sales in the bar, beverage and

hospitality industry.

identify, explain and apply the components of food pairing with wine, and brewed

beverages served in the beverage and hospitality industry in order to increase

customer satisfaction, sales and profitability.

Required Materials:

Fundamentals of Responsible Alcohol Service with

Exam Answer Sheet - 2nd Edition, NRAEF© $28 value*

*The cost of this book and the administration of the

examination are covered in your course fee; do not

purchase.

Top Hat © www.tophat.com

$17 semester, $25 annual, & $50 five year access options

Tophatmonocle Corp.

2 Carlton St. Suite 600

Toronto, ON

M5B 1J3 Canada

Printed Text Bibliography:

Distilled Spirits, unpublished guide by the Brown-Forman Corporation

Encyclopedia of Wines & Spirits, Alexis Lichine

Exploring Wines, Steven Kolpan, Brian H. Smith, and Michael A. Weiss

Food and Wine Pairing: A Sensory Experience, Robert J. Harrington

Grossman’s Guide to Wines, Spirits, and Beers, Harriet Lembeck

Introductory Nutrition, Helen Andrews Guthrie

Managing Bar and Beverage Operations, Lendal Kotschevar and Mary Tanke

Professional Beverage Management, Robert and Kathleen Lipinski

Study Guide: Beverage Specialist Certificate, Society of Wine Educators

The Bar & Beverage Book, Costas Katsigris & Chris Thomas

The Beverage Service World, Wallace Rande & Valentino Lucianni

Page 4: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

4

The Beverage Managers Guide to Wines, Beers, and Spirits,

Albert W. A. Schmid and John P. Laloganes

The Cocktail Bible, Linda Doeser

The Complete Beverage Dictionary, Robert and Kathleen Lipinski

The Essentials of Wine with Food Paring Techniques, John P. Laloganes

The Food Lover’s Guide to Wine, Karen Page with Andrew Dornenburg

The Hospitality Managers Guide to Wines, Beers & Sprits, Albert W. A. Schmid

The New World Guide to Beer, Michael Jackson

The New York Bartender’s Guide, Sally Ann Berk

Why You Like The Wines You Like , Tim Hanni

Wine and Beverage Standards, Donald Bell

* Digital & internet sources are listed & linked on Blackboard Learn

Course Schedule & Assignments

Lecture & date: Topics: Assignments due:

Lecture #1

Friday

January 13, 2017

Introductions, class organization, syllabus

review & use of Blackboard.

Overview of ServSafe Alcohol textbook

Course overview

Assignments, quizzes & examinations

Group project overview

Obtain Top Hat

app from Univ. Book Store

plus print and bring this

syllabus to class.

Review class Blackboard

web site

Lecture #2

Friday,

January 20, 2017

ServSafe Alcohol I – Alcohol and your

responsibility

ServSafe Alcohol overview and pre-test

Video – Alcohol and Your Responsibility

Laws restricting alcohol service

ServSafe Alcohol II – Recognizing and

preventing intoxication

• Video – Recognizing and Preventing

Intoxication

• Alcohol and the body

• Assessing a guest’s level of intoxication

• Your knowledge: What are their BACs?

• Preventing guests from becoming intoxicated

• Multiple-choice study questions & quiz

Read and review:

Chapter 1, pages 1-12

Plus+

Read and review:

Chapter 2, pages 1-23

You will need

to have Top Hat

app activated on

a “smart” device

Page 5: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

5

Lecture #3

Friday,

January 27, 2017

ServSafe Alcohol III – Checking

identification

Video – Checking Identification

Verifying identification

The proper procedure for checking IDs

Multiple-choice study questions & quiz

Read and review:

Chapter 3, pages 1-21

Lecture #4

Friday,

February 03, 2017

ServSafe Alcohol IV – Handling difficult

situations

Video – Handling Difficult Situations

Handling intoxicated guests

Handling potentially violent situations

Handling illegal activities

Multiple-choice study questions & quiz

Video - Apply your knowledge: Rate the

response Review sections I-IV

Review sections I-IV

Administer the Advanced

ServSafe Alcohol Examination

Read and review:

Chapter 4, pages 1-23

Prepare for Advanced

ServSafe Alcohol

Examination

Take Practice ServSafe

Alcohol Exam on

Blackboard

Bring ServSafe Alcohol

Book to class…

Lecture #5

Friday,

February 10, 2017

The business of wine, beer and spirits

Cultural history of American drinking

The American bar:

From the producer to the consumer

The three-tiered system of alcohol

distribution & pricing

Purchasing & distribution in control &

non-control states

Special legal factors associated with the

beverage service industry

Sample historic colonial American

beverages

Review materials

on Blackboard

Print & bring colonial

American beverages

tasting sheet to lab

Lecture #6

Friday,

February 17, 2017

Essential elements of successful beverage

establishments

Bar & beverage industry marketing,

merchandising & promotion

Beverage & wine menu development

Beverage pricing strategies

Group projects assigned

Review materials

on Blackboard

Lecture #7

Friday,

February 24, 2017

Bottled waters; definitions & types:

Industry use & service Water identification & sampling exercise

Coffees:

History, industry use & brewing methods

Coffee bean identification exercise

Class cupping/brewing exercise

Review materials

on Blackboard

Print & bring water &

cupping exercises to lab

Page 6: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

6

Lecture #8

Friday,

March 03, 2017

• Reasons for food & drink pairing

• Essentials techniques of pairing food with

wine, brewed beverages & distilled spirits

• Class food & beverage pairing exercise

Complete your Vinotype

Sensitivity Self-assessment

Print & bring both wine &

food pairing exercises to lab

vin-o-type, n. Combination of sensory sensitivity,

values & aspirations that contribute

to your unique & personal wine

Lecture #9

Friday,

March 10, 2017

Cost control & profitability of alcoholic

beverages

Beverage industry terminology

Policies & procedures to control internal

& external theft:

Electronic beverage dispensing

Bar sanitation

Equipment, tools & glassware use &

control

Class wine & spirit free pour shot

glass exercises

Review materials

on Blackboard

Print & bring free pour

shot glass exercise to lab

Lecture #10

Friday,

March 24, 2017

The Bar & Bartender I

Mixology:

History, art & science of cocktails

Elements of standardized cocktail

formulas

Classic drinks & cocktails

Mixed drinks:*1

Layered & built cocktails

Hot drinks

Beverage industry terminology

Class sampling/exercise

Review materials

on Blackboard

Print & bring tasting

sheet to lab

Lecture #11

Friday,

March 31, 2017

The Bar & Bartender II

Mixology: Classic drinks & cocktails:

Mixed drinks**2

Stirred cocktails

Shaken cocktails

Blended & frozen cocktails

Beverage industry terminology

Review materials

on Blackboard

Lecture #12

Friday,

April 07,

2017

Selection, purchasing, receiving, storage

& issuing of alcohol

Low alcohol & non-alcoholic, & alcohol-

free beverages

Class sampling/exercises

THE IRON BARTENDER

COMPETITION with drink samples*2

Review materials

on Blackboard

Print & bring tasting

sheet to class

THE IRON BARTENDER COMPETITION-

http://liquor.com/video

Page 7: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

7

Lecture #13

Friday,

April 14, 2017

Service as a sales & marketing technique:

Your relationship to your guest

Approaching the guest

Taking the order

Serving the guest

Presenting the check

Still & sparkling wine service

Class service/exercises

Review materials

on Blackboard

Print & bring tasting

sheet to class

Lecture #14

Friday,

April 21, 2017

Group project presentations,

Groups 1, 3, 5 & 7 Tentative

Group samples served/TBD

See Blackboard e-site for

additional details on project

presentation requirements

Lecture #15

Friday,

April 28, 2017

Group project presentations

Groups 2, 4, 6 & 8 Tentative

Group samples served/TBD

See Blackboard e-site for

additional details on project

presentation requirements

Date: Other Important Dates & Deadlines: Details:

Weeks #03, #06, #10 & #13

Attend one (1) free show plus+ complete a report.

Required 40 points

Field trip – Must attend one (1) show:

Cyclone Liquors’ monthly vendor tasting;

Thursday, January 26, 2017, 5-7 PM

Thursday, February 16, 2017, 5-7 PM

Thursday, March 23, 2017, 5-7 PM

Thursday, April 13, 2017, 5-7 PM

Lincoln Center

626 Lincoln Way

Ames, IA 50010

http://cycloneliquors.com/.

Lecture #07,

Friday,

February 24, 2017

One copy of each group’s preliminary project

report due on or before 11:59 PM

See Blackboard e-site for

additional details

Lecture #13,

Friday,

April 14, 2017

One copy of each group’s project report is

due on or before 11:59 PM, April 14, 2017

See Blackboard e-site for

additional details,

deadlines, & classroom

group presentation dates

Lecture #15

11:59 PM, Friday,

April 28, 2017

Final deadline for all gradebook changes,

updates, credits, late submissions & acts of

beseeching.

All requests must be in

writing & received on or

before this date in order

to receive consideration.

1. Attendance, field trips and classroom participation: Each student in the class is

important and valuable. To succeed in this course, you need to attend and be engaged.

It is expected that you be on time, all unnecessary peripheral electronics off, refraining

from side conversations and be ready to fully participate. Attendance will be taken on a

random bases; you are expected to stay for the full class period; arriving late or leaving

early is disruptive to the class and you will lose credit for doing so. If this is not

possible, please see me in advance for special accommodations.

There is one (1) required scheduled fieldtrip which may be completed on one of four

(4) different dates. If you cannot attend one of these dates; you may request an

alternative field trip assignment in writing at least two (2) weeks prior to the last

scheduled Cyclone Liquor’s event. These fieldtrip are listed in your syllabus and

detailed in Blackboard.

Page 8: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

8

2. Beverage samples: This course is an educational class designed to increase your

product knowledge of wine, beer and spirits. One of this course’s objectives is for you to

become knowledgeable of the physical attributes of alcoholic beverages; you will be

graded on your ability to do so. In order to receive the maximum educational benefit

from the samples provided; print, bring and complete each weekly tasting sheet in class.

The point of the class is not to consume alcohol per se. The consumption of alcohol is

not a requirement of this course. If you would prefer not to taste or consume the samples

provided you may request alternate assignments. If you have any specific food and/or

beverage allergies, intolerances, or other restrictions that limit you participation, please

see me so appropriate alternatives can be arranged. Persons who do not participate in the

beverage sampling are expected to stay the full class period and are to analyze the

weekly samples utilizing those senses that do not involve consumption.

The samples provided are for sampling purposes only and will be

limited to a total of two (2) standard servings of beverage alcohol. The

average person’s liver can break down one (1) standard drink of

alcohol per hour. The BAC (blood alcohol content) of individuals,

however, can vary greatly based on their gender; age; body type and

mass; body fat; emotion; medication; foods eaten or not; carbonation of beverages; and rate of alcohol consumption. Since impairment begins with the first

drink you may want to limit certain actives directly following class when you choose to

consume alcohol

Students are not required to swallow samples and may also swirl, evaluate and spit in the

cups provided for this purpose. All unconsumed samples are to be disposed of as

directed and not shared with others. All beverage spills need to be cleaned up promptly

so as not to stain or damage these facilities. No alcoholic beverages are to be brought

into or removed from this classroom. Failure to follow course, university or state

alcohol polices can and will be considered justification for receiving a failing grade and

removal from this course. See the ISU policies at http://policy.iastate.edu/policy/alcohol/

3. Quizzes & tasting sheets: Quizzes covering the reading, tastings or other assignments

will be given. Your tasting notes may also be periodically collected and graded. In order

to receive full credit you must fully complete your tasting notes on the tasting sheet

provided on Blackboard. If you are late, leave early or missed class for any reason these

in class activities cannot be made up. Optional extra credit assignments need to be

utilized to make-up for missed classroom activities.

4. Examinations: The Advanced ServSafe Alcohol Examination will be administered

during the Lecture #4 Friday, February 03, 2017. Please notify me prior to this

examination of an illness or uncontrollable extenuating circumstance that will force you

to miss taking this exam. This is a NRAEF Certified Examination and cannot be made up

without written prior notification. The costs of lost, replaced, reprinted, rescheduled,

retaken and special shipping of examinations are not included in your course fee thus

will be billed to you at the NRAEF’s service rate when accrued.

Page 9: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

9

5. Guests & classroom seating: Over 50 products will be sampled in this course. Weekly

class lectures & tastings are limited to only students currently registered in this course.

You are expected to sit in your self-assigned row each week. Non-enrolled persons are

not allowed to attend this class. Class members with unapproved guests will be asked to

leave class along with their guest; will receive a failing grade for that day’s activities;

may receive a failing grade for this course; and may be referred to the Dean of Students

Office and ISU Police for appropriate disciplinary and legal action.

6. Top Hat: We will be using the Top Hat (www.tophat.com) classroom response system in

class to facilitate classroom discussion on assigned readings, lectures and beverage samples.

You will be able to submit answers to in-class questions using smartphones tablets, laptops,

or through text message. Credit will not be given due to late class arrival; early class

departure; click-n-runs; field trips; missed or when not in class; or a forgotten or

nonfunctioning device. Missed quizzes cannot be made up; optional extra credit

assignments need to be utilized to make-up for missed quizzes. Earned credit will be posted

weekly in your Blackboard gradebook. Errors or omissions need to be reported within one

(1) week of their posting in order to receive reconsideration of the posting.

You can visit the Top Hat Overview within the Top Hat Success Center

www.support.tophat.com/hc/en-us/articles/200019034-Top-Hat-Overview-Getting-Started which outlines

how you will register for a Top Hat account, as well as providing a brief overview to get

you up and running on this system.

Top Hat access requires a paid subscription. As an enrolled Iowa State student you are

eligible to receive the discounted rate of $17 for semester, $25 for annual and $50 for five

year access. If you have a clicker from the old vendor and wish to take advantage of the

$25 buy-back program, you must do this BEFORE purchasing your Top Hat license.

Discounts cannot be given if you purchase the license at full price and later want to use the

$25 discount code.

An email invitation will be sent to you by email, but if don’t receive this email, you can

register by simply visiting our course website. Please note the course join code

is: app.tophat.com/e/590334

Should you require assistance with Top Hat at any time, please contact their Support

Team directly by way of e-mail ([email protected]), the in app support button, or by

calling 1-888-663-5491. You may also contact the IT Solution Center at 515-294-4000

or [email protected] for on-campus assistance. Additional information on the use of

Top Hat app can be found on the ISU web page https://www.it.iastate.edu/services/tophat.

7. Special accommodations and support services: Please address special accommodations

or needs with me at the beginning of the semester or as soon as you become aware of

them. Those seeking accommodations based on disabilities should complete a Student

Academic Accommodation Notification from the Student Disability Resources (SDR)

http://www.dso.iastate.edu/dr/, located in Room 1076, Student Services Building. Their

telephone number is 515-294-7220 and e-mail is [email protected]. Your

accommodation notification should be presented at least two (2) weeks before the

accommodation is needed. Retroactive requests for accommodations cannot be honored.

Page 10: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

10

8. Religious accommodation: If an academic requirement of the course conflicts with a

religious doctrine, practice or observance, you may request reasonable accommodation.

Your request should be in writing and presented at least two (2) weeks before the

accommodation is needed. As your instructor, I may seek assistance from the Dean of

Students Office and the Office of Equal Opportunity and Compliance if needed.

9. Personal electronic devices: Cell phones, iPods, iPads, laptops, tablets, laser pointers,

etc. are all designed to be personal electronic devices. If at any point during this semester

your use of these devices interferes with the ability of others to learn or my ability to

teach, your use of these devices during class will be restricted. Class members not

adhering to this policy will be asked to leave class and will receive a failing grade for that

day’s activities; may receive a failing grade for this course; and may be referred to the

Dean of Students Office for disciplinary action.

7. Classroom environment: As a University faculty member I am committed to providing

a professional learning environment that is fair and responsible; supports; nurtures;

rewards your ability, performance and learning; and is free of discriminatory,

inappropriate and disrespectful conduct. Disruptive behaviors or actions that negatively

impact on others’ ability to learn or my ability to teach cannot be tolerated.

If you observe others who are creating an inappropriate learning environment, please bring

this to my attention. Persons judged to be negatively impacting on others ability to learn

will be referred to the Dean of Students Office and ISU Police for appropriate disciplinary

and legal action. If you believe that I, as your instructor, have in some way exhibited

behaviors that are inconsistent with this policy, please bring it to my attention. If you do

not believe your concerns have been appropriately addressed, please contact the chair of

our department.

8. Harassment and discrimination: Iowa State University strives to maintain our campus

as a place of work and study for faculty, staff, and students that is free of all forms of

prohibited discrimination and harassment based upon race, ethnicity, sex (including sexual

assault), pregnancy, color, religion, national origin, physical or mental disability, age,

marital status, sexual orientation, gender identity, genetic information, or status as a U.S.

veteran. If you have concerns about such behavior contact me as your instructor, Student

Assistance at 515-294-1020 or email [email protected], or the Office of Equal

Opportunity and Compliance at 515-294-7612.

Page 11: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

11

12. Violence free university: Violence, threats or implied threats of violence, and

intimidation (verbal or physical acts intended to frighten or coerce) impede the goal of

providing a safe environment and cannot be tolerated. For more information, refer to

http://www.policy.iastate.edu/policy/violence.

13. Emergency response: In an emergency situation, follow emergency response guide at http://www.ehs.iastate.edu/sites/default/files/uploads/publications/posters/EmergencyPoster.pdf.

For more information, refer to http://www.policy.iastate.edu/policy/emergencynotification.

14. Academic work: All written assignments and assessments are to be submitted through

the appropriate Blackboard portal; late submissions will not be accepted or given credit

after the submission due date. For complete details of each assignment and assessment

including submission deadlines see Blackboard. Earned credit will be posted weekly

in your Blackboard gradebook. Errors or omissions need to be reported within one (1)

week of their posting in order to receive reconsideration of the posting. The closing

deadline to request any consideration of Blackboard course gradebook changes, late

submissions, updates, additional or missing credits or general beseeching is 11:59 PM,

Friday, April 28, 2017. Requests received after this date will not be considered.

All the academic work must comply with the University’s policies on academic honesty.

Examples of academic misconduct are:

Attempting to use unauthorized information while taking an exam or quiz

Submitting as one's own work, themes, reports, drawings, laboratory notes, computer

programs or other products prepared by others

Reusing or re-submitting one's own work multiple times as an original assignment

Knowingly assisting other persons in obtaining unearned credit, access, samples,

copies, materials and information

Plagiarism: A link to understanding, the consequences of, and best practices for

avoiding is available at: http://instr.iastate.libguides.com/content.php?pid=10314.

Your work (assignments, assessments, reports, quizzes, etc.) is to be original, correctly

cited, without distracting errors in usage or convention, and done on an individual basis.

All work is to be submitted in .doc, .docx, .ppt, .pptx, .odt, .txt, .rtf, .pdf, or .html file

format, less than 10 MB, and will be checked for plagiarism using SafeAssign. If

you have any questions or need additional clarification of this policy please see me.

Persons not following this policy may receive a failing grade on their work and this

course. This class will follow Iowa State University’s policy on academic dishonesty.

Anyone suspected of academic dishonesty will be reported to the Dean of Students Office.

http://www .dso.iastate.edu/ja/academic/misconduct.html

Page 12: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

12

15. Course fee: There will be a $50 course fee that covers the ServSafe booklet and

administration of the certification examination; beverage and food samples; and classroom

supplies utilized in the course. This fee is assessed to all students registered in this course

and cannot be refunded or prorated once assessed. A detailed sample schedule and the

budget for this course are posted on Blackboard.

16. Case study: The class will be subdivided into

teams of 5-6 members. Each team will act as an

independent professional hospitality consulting

group hired by the owners of a food and beverage

operation. You will review and analyze their

beverage service and make a class presentation of

your findings. Your analysis will include financial

as well as market, concept, service, and menu

suitability recommendations to improve both the

facility’s profits and operation. You may select

any full-service restaurant, hotel dining, club, or

catering facility in Iowa. An outline of the

assignment with all dates and requirements is

located under the Case Study tab in Blackboard.

17. Dead week: This class follows the Iowa State University Dead Week policy as noted in

section 10.6.4 of the Faculty Handbook; see the following for complete policy details:

http://www.provost.iastate.edu/resources/faculty-handbook

18. Assessment and grading: Your work in this course will be assessed by a combination

of methods. They include a national certification examination, 1-2 field trips with

reports; 1 on-line quiz; 10-12 in-class quizzes/tasting notes; attendance; and a group

project case study that includes a report and presentation. The following is the estimated

and approximate number of points available within this course. The final grade for this

course is not curved nor rounded upward once extra credit is added. Grades are not

changed after submission.

Your course grade will be based on the percentage of the total required points (divisor).*

Total points earned/Total required points = %

Page 13: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

13

Examination - Fundamental of Responsible Alcohol Service 100 points

Group project, reports and presentation 135 points

Group project, individual/team evaluation 30 points

Required field trip & report (1) 40 points

Other: attendance, assessments, quizzes, tasting notes, etc...

+ 220 points

Total estimated required* + 525 points

+ Total extra credit TBD

+ 50 points

B+ 89-87% C+ 79-77% D+ 69-67% F 59&<

A 94% & > B 86-84% C 76-74% D 66-64%

A- 93-90% B- 83-80% C- 73-70% D- 63-60%

19. Course related questions, issues and problems: : If at any time during this semester you

have any course related questions, issues or problems, please discuss them with me as

soon as they develop. If not satisfied, please contact your advisor to address the situation.

Your advisor will suggest possible courses of action.

• For more information:

http://catalog.iastate.edu/academiclife/#appealofacademicgrievances.

• You may also have any course related problems addressed directly by emailing

[email protected].

On behalf on my teaching assistants and myself we are looking forward to having you in

class and hope you find this course rewarding.

Again thank you for enrolling in HspM 383L,

Sincerely,

Stewart Stewart L. Burger, M.S.

Lecturer, Hospitality Management

Apparel, Events, & Hospitality Management

Iowa State University

Ames, IA 50011-1121 Consider the environment before printing.

Page 14: OWA STATE UNIVERSITY Department of Apparel, Events, and ... · financial analysis; sales and marketing analysis; professional written and oral ... acquire through sensory analysis

14

1.5 oz. Vodka

1/2 oz. Grand Marnier

1/2 oz. Cranberry juice

1/2 oz. Grapefruit juice, ruby red

Lemonade, fresh

Orange twist

Grapefruit section

Ice cubes

Method:

1. Add vodka, Grand Marnier, orange juice,

cranberry juice & ruby red grapefruit juice.

2. Shake the ingredients in a cocktail shaker with

ice cubes

3. Pour the mixture into an Old Fashioned Glass.

4. Top up off with lemonade.

5. Garnish with orange twist and grapefruit section.

2 oz. Vodka

1 oz. lemon juice

1 oz. Passion Fruit syrup

1 orange slice

1 maraschino cherry

Crushed ice

Method:

1. Add vodka, lemon juice and passion fruit

syrup in an 8 oz. Brandy Sniffer filled with

crushed ice.

2. Stir until blended.

3. Garnish with orange slice and cherries.

Updated 1/9/2017

HspM383springfridaylab2017