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Research done Feb-Mar 2010 Mic Adam Vanguard Leadership Vanguard Leadership (c) April 2010

Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

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This survey highlights some of the behaviors people and companies have when participating to social networking and media

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Page 1: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Research done Feb-Mar 2010 Mic Adam

Vanguard Leadership

Vanguard Leadership (c) April 2010

Page 2: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Goal of the research:

• Getting an overview on which social media used • Getting insight on Social Media Practices and behaviours • Confirm worldwide numbers of lack of social media policies

Overview of the study

• Over 1200 people polled over 2 surveys • Business users • Geography: Belgium & Netherlands

Vanguard Leadership (c) April 2010

Page 3: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Personal use only

Business use only

Both

Personal use only 3.20% Business use only 34.40% Both 64.40%

Vanguard Leadership (c) April 2010

Page 4: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

LinkedIn 97.80%

Facebook 60.00%

Plaxo 49.50%

Blogs 31.20%

Youtube 24.70%

RSS feeds 24.70%

Twitter 22.60%

Flickr 5.40%

Podcasting 4.30%

Gaming 2.20%

Virtual worlds 1.10%

Vanguard Leadership (c) April 2010

Page 5: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Monthly

Weekly

Daily

Daily Weekly Monthly

Business (e.g. LinkedIn) 39.20% 42.70% 18.10%

Personal (e.g. Facebook) 33.30% 33.30% 33.30%

Multimedia (e.g. YouTube) 15.40% 43.80% 40.70%

Communication (e.g. Twitter) 26.50% 22.40% 51.00%

Blogging (e.g. Wordpress) 12.20% 34.40% 53.30%

Gaming (e.g. Farmville, WoW) 11.30% 13.20% 75.50%

Vanguard Leadership (c) April 2010

Page 6: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Real name Alias/pseudonym Not participating/Do

not know

Business Social Networks (LinkedIn, Plaxo, Xing, etc.)

97.50% 0.40% 2.10%

Personal Social Networks (Facebook, Bebo, Hyves, Netlog,

etc.) 64.70% 4.60% 30.70%

Communication Social Networks (Twitter, Wordpress, blogs, etc.)

26.50% 12.20% 61.30%

Multimedia Social Networks (YouTube, Flickr, Picasa, etc.)

23.50% 21.00% 55.50%

Collaboration Social Networks (Stumble, Digg, Wikipedia)

11.80% 7.60% 80.70%

Review and Opinion sites (GoogleAnswers, Yelp,

Mouthshut.com) 8.40% 7.60% 84.00%

Entertainment and Gaming (Second Life, WoW, Sims...)

3.40% 10.10% 86.60%

Vanguard Leadership (c) April 2010

Page 7: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Not participating/Do not know

Alias/pseudonym

Real name

Vanguard Leadership (c) April 2010

Page 8: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Work PC

Home PC

Mobile Platform

Work PC 84.90% Home PC 72.00% Mobile platform 21.50%

Vanguard Leadership (c) April 2010

Page 9: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Personal Email

Business email

Personal Email

Business email

Not participating

Busines Social Networking • Business Email 57.50% • Personal Email 42.50%

Personal Social Networking • Business Email 12.10% • Personal Email 64.50% • Not participating 23.40%

Vanguard Leadership (c) April 2010

Page 10: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

NO, I just press "ACCEPT"

YES, but only the first line

(5 sec view)

YES, briefly (30 second

view)

YES, completely

No, I just press “ACCEPT” 41.10% Yes, I read the first line 14.50% Yes, briefly (30 sec) 36.00% Yes, completely 8.40%

Vanguard Leadership (c) April 2010

Page 11: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Yes Sometimes No

Yes 44.90% Sometimes 23.80% No 31.30%

Vanguard Leadership (c) April 2010

Page 12: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Yes

No

Yes 41.60% No 58.40%

On what? • LinkedIn • Social media in general • Facebook • Twitter • Other

Vanguard Leadership (c) April 2010

Page 13: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Yes 17.30% No 82.70%

Yes

No

Vanguard Leadership (c) April 2010

Page 14: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Yes

Partly (Blogging)

No

Do not know

Yes 15.1% Partly (Blogging) 11.80% No 62.40% Do not know 10.80%

Vanguard Leadership (c) April 2010

Page 15: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

Social media and more specifically social networking is popular with business people

Companies do not have rules of engagement and open themselves up to reputation and security risks

People are taking unnecessary risks due to ignorance and self confidence (= I-do-not-need-to-read-the-manual syndrome)

A social media/networking policy is the best way to address these shortcomings!

Vanguard Leadership (c) April 2010

Page 16: Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

For more information contact:

Mic Adam

Vanguard Leadership

email: [email protected]

Phone: +32 478 50 41 35

Twitter: @micadam

Skype: micvadam

Vanguard Leadership (c) April 2010