3
www.spotsndots.com Subscriptions: $350 per year. This publication cannot be distributed beyond the office of the actual subscriber. Need us? 888-884-2630 or [email protected] Copyright 2018. The Daily News of TV Sales Wednesday, May 30, 2018 OTT SATISFACTION OUTPACES MVPDs ADVERTISER NEWS Nissan is slashing vehicle production by as much as 20 percent in North America to cope with falling profitability in the U.S., its biggest sales market. Cuts are in progress at two assembly plants in the United States and three in Mexico. Employees will not be let go, and production lines will not be halted, with the cutbacks expected to wrap up this year. U.S. production of Nissan vehicles fell 9.2 percent in the year ended March, company figures show, following a period of increased sales in 2016.... The hedge fund of Sears CEO Eddie Lampert has received “numerous inquiries” from potential third-party partners on the retailer’s asset sale. That’s according to CNBC, citing Lampert. His ESL Investments wants to acquire some of the beleaguered chain’s assets and last month offered to buy Kenmore and other Sears brands. Lampert, in a letter written to a special committee of the board and filed with the SEC, is asking for permission to “engage” with interested parties… British sandwich and coffee shop chain Pret A Manger has been sold for $2 billion to Germany’s deal-hungry Reimann family. Reuters says it’s part of a global acquisition spree that’s aimed at challenging Nestle in the coffee sector. Pret, known for its organic coffee and upmarket sandwiches, grew from a single shop in London to a 530-strong global chain.… Fortune reports that the owner of a Chick-fil-A in Sacramento, California, is giving his employees a big raise. Eric Mason will begin paying their “hospitality professionals” as much as $17 to $18 per hour—up from $12.50 to $13. In addition, supervisors will get paid time off, and all employees will receive paid sick leave. Mason told a local TV station he’s raising wages to attract people looking for long-term opportunities, as well as people with families… Sonic Drive-In is following the fast-food industry trend of allowing customers to get what they want even faster—thanks to smartphones. The Associated Press says the chain has been testing an app that lets consumers order food and drinks—and choose a location and pickup time—before they arrive. Sonic hopes to have the service available nationally by the end of this year. McDonald’s has already rolled out a similar app. Sonic’s chief brand officer, Jose Duenas, says Sonic studied Starbucks, Panera and Domino’s because they use similar technology… The Wall Street Journal says America’s food giants (Campbell Soup, General Mills, Mondelez, Kellogg, Nestle, Hershey, J.M. Smucker and Twinkie-maker Hostess). are shedding a generation of CEOs at a remarkable rate. The trend is the culmination of years of bleak sales that until recently had gone unshaken for half a century. Over the past two years at least 16 major packaged-food and beverage chief executives have stepped down. The outgoing executives have faced a new era of American eating and grocery shopping habits, driven by millennials and the Internet. BUT ISP SATISFACTION DROPS Customer satisfaction with video streaming services far eclipses that of subscription TV service, according to the American Customer Satisfaction Index (ACSI) 2018 Telecommunications Report. Video streaming services make their debut in this year’s telecom report with an ACSI score of 75, far and above subscription TV’s score of 62—a 3.1% decline over last year. By nearly every measure, customers are more satisfied with streaming options, but some brands stand out more than others. “Video streaming services significantly outperformed subscription TV,” said David VanAmburg, Managing Director at the ACSI. “Streaming services don’t have the hidden fees and six-month rates that subscription TV does, not to mention they’re cheaper and simpler. But because consumers don’t have many options when choosing a subscription TV provider, those businesses don’t see a lot of risk in customer dissatisfaction, and we’re unlikely to see dramatic changes any time soon.” With an ACSI score of 75, video streaming services are the highest-performing telecom industry measured. Netflix, Sony PlayStation Vue and Twitch all lead the pack, tying at a score of 78. Apple iTunes and the Microsoft Store take second place at 77, with YouTube Red at 76. Amazon Prime Video, Google Play, Hulu and Vudu all sit at the industry average of 75, followed by the network channel subscriptions: CBS All Access at 74, and HBO Now and Starz at 72. Bringing up the rear are Sling TV (71), DirecTV Now (70), Showtime Anytime (70) and Sony Crackle (68). It’s worth noting that even Sony Crackle in last place rates higher than nearly all cable/satellite/telco services. Customer satisfaction with subscription TV falls 3.1% to 62, an 11-year low for the industry. AT&T’s U-verse tops the list with a 70, one of only two scores that stayed the same instead of dropping. Verizon FiOS falls to a 68 for second place, with Dish Network at 67, DirecTV 64, Optimum 62, Cox 60, Spectrum and Suddenlink both 58, Comcast Xfinity 57, Frontier 56 and Medicom last at 55. While video streaming services receive much better customer satisfaction scores than subscription TV, viewers still need Internet access to get it. Unfortunately, Internet service providers (ISPs), along with subscription TV, have the lowest customer satisfaction of all industries tracked by the ACSI. ISPs are down 3.1% to 62—and every major ISP deteriorates this year except Xfinity, which remains unchanged. Verizon FiOS stays in first place at 70 after a 1% dip. AT&T falls 1% to 68, followed by Optimum at 64. Suddenlink and Spectrum both plummet 8% to 61 and 60, respectively, followed by Xfinity, unchanged at 60. Mediacom places last with a 53 after a 9% free fall year over year.

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Page 1: OTT SATISFACTION OUTPACES MVPDs · Telecommunications Report. Video streaming services make their debut in this year’s telecom report with an ACSI score of 75, far and above subscription

www.spotsndots.comSubscriptions: $350 per year.

This publication cannot bedistributed beyond the office

of the actual subscriber. Need us? 888-884-2630 or

[email protected] Copyright 2018.The Daily News of TV Sales Wednesday, May 30, 2018

OTT SATISFACTION OUTPACES MVPDsADVERTISER NEWS Nissan is slashing vehicle production by as much as 20 percent in North America to cope with falling profitability in the U.S., its biggest sales market. Cuts are in progress at two assembly plants in the United States and three in Mexico. Employees will not be let go, and production lines will not be halted, with the cutbacks expected to wrap up this year. U.S. production of Nissan vehicles fell 9.2 percent in the year ended March, company figures show,

following a period of increased sales in 2016.... The hedge fund of Sears CEO Eddie Lampert has received “numerous inquiries” from potential third-party partners on the retailer’s asset sale. That’s according to CNBC, citing Lampert. His ESL Investments wants to acquire some of the beleaguered chain’s assets and last month offered to buy Kenmore and other Sears brands. Lampert, in a letter written to a special committee

of the board and filed with the SEC, is asking for permission to “engage” with interested parties… British sandwich and coffee shop chain Pret A Manger has been sold for $2 billion to Germany’s deal-hungry Reimann family. Reuters says it’s part of a global acquisition spree that’s aimed at challenging Nestle in the coffee sector. Pret, known for its organic coffee and upmarket sandwiches, grew from a single shop in London to a 530-strong global chain.… Fortune reports that the owner of a Chick-fil-A in Sacramento, California, is giving his employees a big raise. Eric Mason will begin paying their “hospitality professionals” as much as $17 to $18 per hour—up from $12.50 to $13. In addition, supervisors will get paid time off, and all employees will receive paid sick leave. Mason told a local TV station he’s raising wages to attract people looking for long-term opportunities, as well as people with families… Sonic Drive-In is following the fast-food industry trend of allowing customers to get what they want even faster—thanks to smartphones. The Associated Press says the chain has been testing an app that lets consumers order food and drinks—and choose a location and pickup time—before they arrive. Sonic hopes to have the service available nationally by the end of this year. McDonald’s has already rolled out a similar app. Sonic’s chief brand officer, Jose Duenas, says Sonic studied Starbucks, Panera and Domino’s because they use similar technology… The Wall Street Journal says America’s food giants (Campbell Soup, General Mills, Mondelez, Kellogg, Nestle, Hershey, J.M. Smucker and Twinkie-maker Hostess). are shedding a generation of CEOs at a remarkable rate. The trend is the culmination of years of bleak sales that until recently had gone unshaken for half a century. Over the past two years at least 16 major packaged-food and beverage chief executives have stepped down. The outgoing executives have faced a new era of American eating and grocery shopping habits, driven by millennials and the Internet.

BUT ISP SATISFACTION DROPS Customer satisfaction with video streaming services far eclipses that of subscription TV service, according to the American Customer Satisfaction Index (ACSI) 2018 Telecommunications Report. Video streaming services make their debut in this year’s telecom report with an ACSI score of 75, far and above subscription TV’s score of 62—a 3.1% decline over last year. By nearly every measure, customers are more satisfied with streaming options, but some brands stand out more than others. “Video streaming services significantly outperformed subscription TV,” said David VanAmburg, Managing Director at the ACSI. “Streaming services don’t have the hidden fees and six-month rates that subscription TV does, not to mention they’re cheaper and simpler. But because consumers don’t have many options when choosing a subscription TV provider, those businesses don’t see a lot of risk in customer dissatisfaction, and we’re unlikely to see dramatic changes any time soon.” With an ACSI score of 75, video streaming services are the highest-performing telecom industry measured. Netflix, Sony PlayStation Vue and Twitch all lead the pack, tying at a score of 78. Apple iTunes and the Microsoft Store take second place at 77, with YouTube Red at 76. Amazon Prime Video, Google Play, Hulu and Vudu all sit at the industry average of 75, followed by the network channel subscriptions: CBS All Access at 74, and HBO Now and Starz at 72. Bringing up the rear are Sling TV (71), DirecTV Now (70), Showtime Anytime (70) and Sony Crackle (68). It’s worth noting that even Sony Crackle in last place rates higher than nearly all cable/satellite/telco services. Customer satisfaction with subscription TV falls 3.1% to 62, an 11-year low for the industry. AT&T’s U-verse tops the list with a 70, one of only two scores that stayed the same instead of dropping. Verizon FiOS falls to a 68 for second place, with Dish Network at 67, DirecTV 64, Optimum 62, Cox 60, Spectrum and Suddenlink both 58, Comcast Xfinity 57, Frontier 56 and Medicom last at 55. While video streaming services receive much better customer satisfaction scores than subscription TV, viewers still need Internet access to get it. Unfortunately, Internet service providers (ISPs), along with subscription TV, have the lowest customer satisfaction of all industries tracked by the ACSI. ISPs are down 3.1% to 62—and every major ISP deteriorates this year except Xfinity, which remains unchanged. Verizon FiOS stays in first place at 70 after a 1% dip. AT&T falls 1% to 68, followed by Optimum at 64. Suddenlink and Spectrum both plummet 8% to 61 and 60, respectively, followed by Xfinity, unchanged at 60. Mediacom places last with a 53 after a 9% free fall year over year.

Page 2: OTT SATISFACTION OUTPACES MVPDs · Telecommunications Report. Video streaming services make their debut in this year’s telecom report with an ACSI score of 75, far and above subscription

PAGE 2 The Daily News of TV Sales @ www.spotsndots.com

NETWORK NEWS ABC has announced the cancelation of Roseanne’s second season. The decision follows Roseanne Barr’s tweet about former Barrack Obama aide Valerie Jarrett. In the post, Barr called the former White House aide the offspring of the “Muslim Brotherhood & Planet of the Apes.” In a statement released yesterday the network said, “Roseanne’s Twitter statement is abhorrent, repugnant and inconsistent with our values, and we have decided to cancel the show.” Barr said in a later tweet “I apologize to Valerie Jarrett and to all Americans. I am truly sorry for making a bad joke about her politics and her looks. I should have known better. Forgive me - my joke was in bad taste.” Later Barr added “I am leaving Twitter now.” Before all that, Wanda Sykes, who serves on ABC’s Roseanne as a consulting producer tweeted that she is leaving the show. The news of Sykes leaving the show follows the announcement early this month by co-showrunner Whitney Cummings that she was leaving the show ahead of its second revival season and 11th overall. The sitcom revival of Roseanne was the big story of the 2017-2018 TV season……NBC’s coverage of the first game of the Stanley Cup Playoffs averaged 4.8 million total viewers and a 1.6 adult 18-49 rating. The game’s ratings performance was enough the win the night for NBC beating ABC’s season premiere of The Bachelorette: Becca Kufrin Edition which posted a 1.4 demo rating. It did beat the NHL game in total viewers with 5.6 million. ABC’s canceled series The Crossing hit an audience low with 2.7 million total viewers and a 0.5 demo rating. On The CW, Supergirl added a handful of viewers over last week with 1.6 million total viewers and a 0.4 demo rating. While the season finale of iZombie managed 760,000 total viewers and a 0.2 demo rating. iZombie has already been renewed for a new season on The CW……Bill Cosby accuser Andrea Constand has agreed to her first interview following Cosby’s conviction for sexual assault. Constand will sit down with NBC News for her first interview in 13 years. According to The Hollywood Reporter, NBC’s Kate Snow will conduct the interview on Friday’s installment of Dateline. Constand is the former director of operations for Temple University’s women’s basketball team. She accused Cosby of drugging and sexually assaulting her in his Philadelphia home in 2004. Cosby was found guilty of all three counts of aggravated indecent assault on April 26th and faces up to 10 years in prison. More than 60 other women have since brought similar allegations against Cosby, several of whom will also participate in the Dateline special. Bringing Down Bill Cosby: Andrea Constand Speaks will air on NBC Friday, June 1st at 10 PM (ET)……Veteran film and TV actress Elizabeth Sung has passed away at the age of 63. Sung appeared on the CBS soap The Young and The Restless. She played restaurant owner Luan Volien from 1994 to 1996. She also had TV notable TV roles on Hawaii Five-O, The Sopranos, Bones, and Curb Your Enthusiasm, among many others.

AVAILS Do you want to sell sponsorships and media for two of the most iconic franchises in all of sports? Are you enthusiastic about being creative to help your clients achieve their goals? NESN (The New England Sports Network) in Boston seeks an Account Executive for the opportunity of a lifetime! This position actively manages the sales cycle by mining existing accounts for new opportunities, developing new relationships, negotiating contracts and closing business. CLICK HERE for more info or to apply now. E.O.E.

Rare Opportunity! WPSD-TV Paducah, NBC (DMA 82), the number one rated and market revenue leader offers a fantastic opportunity for a driven sales star with a focus on client service. If you are a self-starting customer focused, high energy, highly motivated sales professional who is ready for the next step then tell us and sell us in your cover letter and resume. Respondents with examples of excellent selling skills and a track

record of delivering results will be moved to the front of the line. Info to: [email protected]. EOE WYFF 4, the Hearst Television NBC affiliate in beautiful Greenville, SC seeks a superstar. We’re looking for an experienced sales professional who can excel with top accounts while achieving goals across all platforms. Are you a driven, passionate, highly competitive person who likes to WIN? Do you have a commitment to excellence? Then come work at one of the best television stations and best cities in the country. Google “Greenville, SC Top 10” and see why everyone wants to live here! Click HERE to apply. E.O.E. WGAL, the Hearst Television NBC affiliate in the Harrisburg-Lancaster, PA market, is seeking an energetic, passionate, analytical and creative National Sales Manager who is up to the challenge of setting new records across multiple media platforms. Primary responsibility is to lead the national rep team in developing revenue from all national advertisers while contributing to the overall success of the station. Minimum of 3-5 years broadcast sales or management experience. CLICK HERE to apply. EOE. WAVY-TV10/WVBT Fox 43 in the Norfolk, VA, market seeks a Digital Account Executive. This person is responsible for aggressively pursuing digital media ad sales with local direct clients and with interactive and traditional advertising agencies. This individual will sell all digital properties including display, mobile, social media, SEM, and SEO. 2+ Years of Sales experience is required. Digital or Media Sales is highly preferred. To be considered, you must complete the ONLINE APPLICATION, and upload a copy of your cover letter and resume. No calls. EOE/M/F/V/D

See your ad here tomorrow! CLICK HERE for details.

5/30/2018

Larry The Cable Guy

It was so hot today I saw a robin picking up a worm

with a pot holder.

Page 3: OTT SATISFACTION OUTPACES MVPDs · Telecommunications Report. Video streaming services make their debut in this year’s telecom report with an ACSI score of 75, far and above subscription

The Daily News of TV Sales @ www.spotsndots.com PAGE 3

ACCOUNT ACTIONS Macy’s has selected Publicis Groupe to handle the retail giant’s media account. A new dedicated team made up of Digitas and Spark Foundry will handle the account. In 2017, Macy’s spent $415.4 million on measured media in the U.S., according to Kantar Media. The retailer has been working with Dentsu Aegis Network’s Carat, since 2012.... KFC has moved its media account to Wieden+Kennedy, Portland, OR, from Publicis Groupe’s Spark Foundry. Creative for the $235 million account was already at W+K……MediaPost reports that Darden Restaurants has named Brunner, Pittsburgh, as AOR for Cheddar’s Scratch Kitchen after buying the 158-unit chain for $780 million last year. Moroch, Dallas, previously serviced the account.

THIS AND THAT Home prices are still moving higher. The S&P CoreLogic Case-Shiller National Home Price Index increased 6.5 percent in March. The index measures average home prices in major metros across the U.S. … Just as trucks and SUVs are dominating new vehicle sales, GfK’s nationwide point-of-sale (POS) panel shows the Light Truck category is leading a sluggish tire retail market in the U.S. Unit volume for Light Truck tires has fallen only 3.1 percent compared to a year ago, roughly half the overall decline (-5.7%) in the tire retail market.... A survey by Epicor finds just 23 percent of businesses agree they find it easy to attract the right talent with key industry knowledge. In addition, according to the Labor Department, the country’s unemployment rate has fallen to the lowest rate in 17 years (3.9 percent), contributing to a widening skills gap… An online survey by CarGurus finds that 79 percent of car owners aren’t excited about self-driving cars. 84 percent of car owners say they definitely will not or probably will not own a self-driving car in the next five years, with 59 percent saying the same for a 10-year window.

MORE ON ROSEANNE ... According to a tweet, estimated revenue for this season of Roseanne was roughly $45 million. Potential ad revenue from next season’s original episodes (of which there were supposed to be 13) would have been $60 million....The Hollywood Reporter (Daniel Fienberg) noted..’Barr’s Twitter feed has been abhorrent, repugnant and inconsistent with what should have been ABC and Disney’s values since long before the show was picked up, and also subsequently. Barr’s Twitter feed has trafficked in vile and disproved conspiracy theories and ample content that walked lines many considered racist or xenophobic or prejudiced or judgment-clouded in a number of ways. She has engaged in hostile and insulting fights with Twitter followers high and low. She has shown no interest in controlling herself. This is not new, and no one at ABC can pretend they didn’t know.... And Scott Dworkin, co-founder of the Democratic Coalition, tweeted, ‘ABC didn’t cancel Roseanne’s show because she made racist comments. They canceled her show because they saw a tidal wave coming from #TheResistance.’

STREAMING DEVICE FOR OTA TV A company called AirTV is selling a device that it claims “brings together the value of free local broadcast television with the power of live Internet streaming.” The $119.99 device, when connected to an OTA antenna and a home Wi-Fi network, wirelessly streams local channels to Internet-connected TVs and mobile devices, in and out of the home. “Our new AirTV solution solves two problems: first, it blends free local channels with OTT television, something customers have demanded since the advent of streaming,” said Mitch Weinraub of AirTV. “And, because it’s a Wi-

Fi-enabled device, you can power your entire home with one OTA antenna, simplifying the installation process.” Up to two streams are available inside the home; one of these streams can be viewed while outside of the home. Existing Sling TV users can integrate AirTV directly into their accounts. The device maker says customers can also set up a free Sling TV account to access their local channels via AirTV, or create a free account with the stand-alone

AirTV app. The device is being sold online.

SCRIPPS RENEWS WITH NETWORKS The E.W. Scripps Company announced a new multi-year affiliation agreement for all 15 of its ABC affiliates serving Bakersfield, CA; Baltimore; Boise, ID; Buffalo, NY; Cincinnati; Cleveland; Denver; Detroit; Indianapolis; Las Vegas; Phoenix; San Diego; Tampa, FL; Tucson, AZ; and Twin Falls, ID. Scripps said it had also renewed its CBS affiliation for WTVF Nashville, TN.

4A’S CLAIM CONFLICT IN ACCENTURE DEAL The 4A’s is slamming Accenture’s entry into the ad buying business, saying the move raises conflict of interest concerns because the consultancy also audits client-agency relationships and runs agency reviews for clients, says AdAge.com “We find this unacceptable and are concerned about whether Accenture will be transparent in ensuring that the massive amount of information it has collected from agencies—both as auditor as well as via the agency review process—is not leveraged for the benefit of its new practice,” the ad agency trade group said Tuesday.

5/30/2018

FunnyTweeter.com

This cheap wine tastes like a fine full bodied Capri Sun.

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