OSA03 Pourquoi choisir IBM pour vos projets BPM ?

© 2010 IBM Corporation

WebSphere Advantages Over Oracle Unified Business Process Management Suite

Richard Naszcyniec

Executive Architect


Disclaimer

Information included in this document is believed to be current as of this writing and was obtained from publicly available sources such as Oracle web pages, Usenet forums, discussion groups, their sponsored seminars and classes, and externally published collateral. Additional information was obtained from hands-on testing of Oracle Fusion Middleware, AquaLogic and WebLogic in an internal IBM test environment. Competitive information changes on a daily basis with new features of products, fix packs, partner offerings, etc. This document is accurate to the best IBM knowledge of both product families. IBM is a registered trademark of International Business Machines Corporation. All other trademarks or registered trademarks are registered to their respective owners. References to products or offerings do not necessarily imply that IBM intends to make these products or offerings available to every country in the world. The information in this document concerning non-IBM products and services was obtained from the suppliers of those products and services. Questions about the capabilities of non-IBM products and services should be addressed to the suppliers of those products and services. Prices are current as of the date on the title page, exclude applicable taxes, and are subject to change by IBM without notice. Suggested retail prices used, dealer prices may vary. Performance data contained in this publication was obtained in the specific operating environment and under the conditions described in this document and/or at http://www.spec.org and is presented as an illustration. Performance obtained in other operating environments may vary and customers should conduct their own testing.

2 WebSphere Advantages Over Oracle BPMSEPT 10, 2010


A few questions to keep in mind and get us started

How much BPM / SOA technology is required to meet your enterprise needs over the next 3 years?

Is it more reasonable to expect all of your BPM / SOA technology to run on one server?

How many environments will you need software for?

Do you expect business analysts and subject matter experts to play an important role in business process development?

Should developers be expected to independently debug and unit test their work?


© 2010 IBM Corporation4

Model and Simulate

Align business strategy and IT execution

Assess, capture, and analyze core value processes

Deploy, Execute, and Change Automate business processes to improve efficiency

and profitability

Adapt and collaboratively respond to change

Monitor, Analyze, Predict and Act

Business users monitor business performance and define new alerts based on KPIs

Governance and Compliance Maintain business and IT consistency as well as

organizational and regulatory policy

Manage and reuse IT administered services to streamline development and deployment

BPM empowers business and IT to embrace changeand continuously optimize key business processes

SEPT 10, 2010 WebSphere Advantages Over Oracle BPM


IBM Business Process Management SuiteFoundational Offerings

High-scale, high-integrity

dynamic process integration & automation across the enterprise.

Rapid process implementation, with focus on project team collaboration.

Content management, workflow & collaboration capabilities between

departments and across the enterprise.



6

Over 5000 BPM customers worldwide and growing

in BPMS market share*

BPM from IBM delivers unrivaled customer value

Report: IBM Named Marketshare Leader in Middleware Software for Sixth Consecutive Year

“ The Business Process Management Suite (BPMS) segment grew at 15.2 percent in 2009, Gartner said. IBM was named the number one vendor in BPM software with a 23.9 percent share – more than double its closest competitor. BPM software enables companies to develop and implement

processes that help their businesses be more agile and grow.”April 20, 2010

*Source: Gartner, Inc., "Market Share: Application Infrastructure and Middleware Software, Worldwide, 2009“, released April 2010



Oracle BPM Products


Oracle BPM functionality is spread over 3 different suites

– BPA Suite– BPM Suite– SOA Suite

WebLogic Suite is a pre-requisite for SOA Suite

Both WebLogic Suite and SOA Suite are a pre-requisite for BPM Suite

BPA Suite is of limited value without SOA Suite and/or BPM Suite

– This drags along the pre-requisites mentioned above

BPA Suite limited integration with BPM Suite greatly diminishes value

SOA Suite

BPM Suite

WebLogic Suite

BPA Suite


Basic Costs Associated With The Oracle Unified Business Process Management Suite?

First Dependency – WebLogic Suite– Oracle requires a full suite purchase despite only needing the WebLogic Application

Server to host to the BPM modules

Second Dependency – SOA Suite– Oracle SOA Suite provides functionality such as BPEL, business activity monitoring,

human workflow, business rules, and other core runtime functionality

Third Dependency – Oracle Database– Under the assumption that you want to use Business Activity Monitoring you must use

and Oracle database per Oracle Fusion Middleware Certification. (as of 7/9/2010)


Line Item List Price Running Total

Base Cost For Unified BPM Suite $57,500 $57,500

SOA Suite + $57,500 $115,000

WebLogic Suite + $45,000 $160,000

Standard Edition One 11g Database + $5,800 $165,800

Oracle Cost For An Intel Dual Core Machine $165,800 USD


IBM Business Process Management SuiteFoundational Offerings

High-scale, high-integrity

dynamic process integration & automation across the enterprise.

Rapid process implementation, with focus on project team collaboration.

Content management, workflow & collaboration capabilities between

departments and across the enterprise.

Oracle BPM is attempting to compete as a simple yet powerful “unified” BPM solution.

Oracle fails to offer the depth of WebSphere Dynamic Process Edition with WebSphere Process Server at the core.

Oracle fails to offer the capabilities to match the fit for purpose and powerful simplicity found in WebSphere Lombardi Edition



Keep In Mind Common IBM Software Competitive Strengths

IBM products can be purchased individually when you need them.

Each IBM product is purchased and licensed separately

IBM supports clients who want to use virtualization technologies such as Vmware

IBM includes pre-requisite software with purchase of functionality such as WebSphere Process Server and WebSphere Lombardi Edition

SOA appliances like DataPower, Cloudburst, and Cast Iron are offerings that Oracle can’t counter



High Level Oracle BPM Weaknesses

Oracle BPM fails to match WebSphere BPM’s deep capabilities for High-scale, high-integrity, dynamic process integration & automation across the enterprise

Oracle BPM fails to match WebSphere Lombardi Edition for easy but powerful BPM

Oracle’s BPM suite has strong interdependencies with other suites raising software acquisition and maintenance costs

Oracle tools for business users and analysts are limited to BPMN design

Oracle BPM is not supported in “soft partition” virtualization environments like VMware.



Lets Look Closer At Additional Oracle BPM Suite Weaknesses

Process Design

Development Productivity

Monitoring

Other Concerns We Hear About



Who can provide these modeling features?


Oracle BPM WebSphere BPM

Cloud based modeling No cloud model option IBM BlueWorks and Lombardi Blueprint

Provide access to modeling tools using a browser environment

Oracle BPM Composer can be hostedIBM BlueWorks and Lombardi Blueprint are available via cloud computing and/or you can use WebSphere Business Compass for local hosting

Provide access to process models for review by any member of the organization

Limited – Only users with access to modeling tools can review them. Not very business user friendly.

WebSphere Business Compass allows you to host process models for review by anyone in your organization.

Leverage source code control to manage Limited – Must use proprietary Oracle BPM Metadata Service Repository or work with projects.

Support for CVS (Concurrent Versions System) and IBM Rational ClearCase

Capture Business Motivation: Phasing, scoping, preparation

Requires separate purchase of BPA Suite Strategy maps

Business Planning Capabilities, functional areas

Limited to Organizational mapping. Otherwise requires separate purchase of BPA Suite.

Capability mapping, Organization mapping, Business Vocabulary

Process walkthroughs Not available

You can step through specific paths of your process so that you can review the process and its associated user interfaces, analyze the value stream information that is associated with a given path, and present the process to other stakeholders. Scenarios can show a variety of paths through a process

Place controls on the terms, business item definitions, messages, errors, and roles that are used in your business processes

Not Available – some items can be defined dynamically

Supported via business vocabularies

Check process maps for different kinds of inconsistencies, missing information, or references to documents that are no longer available

Not Available – Oracle templates simply constrain choice.

Process Advisor allows you to select the set of process elements you want to check, and the types of checks you want to perform. For each of the findings that the Process Advisor encounters, for example when it detects a broken document link, it offers a recommendation for fixing the problem, and in some cases offers to resolve it for you


Lombardi Designer – Powerfully Simple Example Set simulation parameters directly on process diagrams


Oracle unable to match this capability

Multiple ways to simulate time

Entire process is visible allowing you to clearly see the context for the activity you are setting parameters for.

Simulation data is entered using property sheets. Property sheets are used for other purposes as well.


Oracle BPM Studio Simulation that lacks ease of use and depth


You design BPMN processes using swim lanes and you can see how activities relate to each other

However, when you set up your simulation criteria you can’t see the BPMN process flow. Instead you need to work with a list of activities.

Using JDeveloper you can’t see these views at the same time


Lombardi Optimizer – Powerfully Simple ExamplePresent simulation and historical information directly on process diagrams


Example screen snippet from WLE Order Fulfillment demo

Oracle unable to match this capability

•Summary data is always shown above an activity and shown within a process diagram.

•When you select an individual activity more detailed metrics are shown.

•Note that one of the items shown in this example is trend analysis based in historical data sets.



Process Design


Monitoring




Oracle’s High Level BPM Work Flow – Simple like WLE?

Task Portal

End User Forms

Reports / Analytics

Users / Managers

?????How do the artifacts relate? Is everything in synch?

WebSphere Advantages Over Oracle BPM

BPA Modeler (ARIS)

Business Modelers

Process Composer

BPEL Modeler

IntegrationTools

Rules Dev Tools

Service Dev Tools

Process Developers Technical Experts

SCA CompositeVersion 1

UI Dev Tools (Java ADF)

BPMN Modeler

BPM Studio – JDeveloperSCA Composite

Version N

…

Java and XMLCode Artifacts

Java and XMLCode Artifacts

SEPT 10, 201018


Oracle WYSIWYEWhat You See Is What You Execute

This is a phrase that is highly leveraged by Oracle marketing materials

It attempts to build a perception of simplicity for BPM

The idea is dependent on BPMN 2.0 mix of modeling and execution capabilities.– Expect to hear negative statements about Modeler/WID/WPS requiring round tripping

between BPEL and BPMN


http://www.oracle.com/newsletters/information-indepth/fusion-middleware/jun-10/user.html

http://www.oracle.com/us/029418.pdf


What Oracle Does Not Tell You About WYSIWYE

Oracle developers can’t work entirely within BPMN or BPEL editors from development to deployment.

Oracle BPMN and BPEL processes are components within an SCA composite

Other components like business rules and human workflow are other types of SCA components that are included in an SCA composite

To implement the activities in your BPMN process you must assign them an SOA component

Only SCA composites can be deployed to the execution tier


BPMN Component

Human Workflow Components

Business Rule

BPEL

SCA Composite


WebSphere Interaction Patterns with Human Tasks

21

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Human Workflow Features Only Available With IBM

Feature Oracle Deficiency: More Detail

Distinguish between in-line and stand-alone tasks Oracle does not provide this level of granularity

Support task versioning so that multiple versions of the same task can co-exist in a runtime environment

Only one version of a human task can be run by Oracle at a time.

Invocation tasks Oracle does not provide the ability for a human task to “assign” a task to a service component

Parallel task ownership Tasks may only be owned by one person at a time

Testing for human tasks No explicit testing capabilities

Support for ad-hoc human collaboration Only static process flows are supported

Support for “work baskets” With Oracle you can’t define people assignments indirectly, to dynamically change the assignments at runtime, and to distribute and transfer human tasks

Ability to add plug-ins to human task manager Oracle does not allow clients to extend the functionality of their service engine. For example create a plug-in that removes users with a high utilization rate.

Federate users and roles Can only connect to one source


There are many more examples of WebSphere

exclusive features!!!


Oracle BPM Worklist vs. WebSphere Business SpaceComparing the general human workflow work list applications


Oracle BPM Worklist WebSphere Business SpaceAbility to host human workflow tasks Yes Yes

Provides an application framework that can be used for more than human workflow tasks

NoYes. Business Space is also used by other WebSphere products which adds to the utility value.

Ability to customize overall user interface for a user

No – may only customize individual task pages.

Yes

Ability to customize user interface for individual tasks.

Yes, but only using the Oracle proprietary Application Development Framework (ADF)

Yes, using HTML and Dojo

Ability to monitor business processes Limited - dashboards for monitoring active process instances

Yes

Ability to administer business processes Very limited functionality to such as cancelling and reassigning processes

Yes

Ability to configure user interface without developer or developer IDE

Yes – by role within a project scope. Otherwise is a developer centric activity within JDeveloper

Yes

Ability for user to work from a task list Yes Yes



Process Design


Monitoring




“Quick Start” monitoring for WPSHelps Monitor developers more quickly deliver on business requirements

Benefits to IT

Identify and “see” what BPEL data is available for monitoring, without having to author a custom monitor model

Capture better business requirements by communicating the ‘art of the possible’



Oracle Business Monitoring “Out Of The Box”What Can You Do With Oracle BPMN vs. BPEL?

BPMN Process Analytics

– Process and Activity Performance Metrics

– Workload Metrics– Human Resource Metrics

You can store the key performance indicators in your process using business indicators

– Number of active instances by activity, process, and participant

– Average time to complete an activity– Average time to complete a process

BPEL Automatic generated data objects

with Oracle BAM Monitor Express– Activities, Counters, Intervals,

Business Indicators

Oracle BAM sensor actions can be included within a BPEL process

Can use BAM JCA adapter as a partner link


All of these types of measurements can be made

with WebSphere as well


Understand, monitor and explore the state of business processes


Number of claims: 20 Number of claims: 5

Number of claims: 53


Number of claims: 35 Number of claims: 10


Number of claims: 5

Average claim processing time: 2 days 6 hrs 20 min

Average leakage: $500

Average claim amt ($1000)

% of claims physically inspected

Average Investigation (hrs)

Average Total Investigation (hrs) Average verification (hrs)

Average claim amount ($)

Delayed claim alert October 30, 12:05 PMDelayed claim alert October 31, 10:00 AMDelayed claim alert October 31, 10:23 AM

Claim ID Status Claim Amount Claim Account NumberAssociate Name

Process Metrics Provide context for information

Process Metrics Provide context for information

Reports & AnalysesUnderstand trends by combining real-time performance and historical information

Reports & AnalysesUnderstand trends by combining real-time performance and historical information

Business Alerts Notification of situations

that require response

Business Alerts Notification of situations

that require response

Process Metrics

Key Performance Indicators

for business units

Process Metrics

Key Performance Indicators

for business units

Collaboration Share metrics and models with teams to resolve situations

Collaboration Share metrics and models with teams to resolve situations

Predictive KPIsPredict future trends for improved decision making and faster reaction

Predictive KPIsPredict future trends for improved decision making and faster reaction


Pre-built Business Space Widgets for WebSphere Products


•Editors & Viewers (6)•Page Wiring Support (1)

Business Space Common Widgets

•Business Design (14)•Reviewing (6)

Business Compass

•Business Monitoring (6)•Business Monitoring Tools (4)•Supervising WPS Human Tasks (3)

Business Monitor

•Human Tasks (7)•Real-time Business Configuration (1)•Solution Management (11)

Process Server

•Interactive Process Design (1)Business Modeler

•Perform work in content driven process (6)FileNet Agile ECM

•Authoring (5)•Real-time Business Configuration (1)•Repository Browsing (2)

Business Services Fabric

•Service Search & Reporting (5)•Service Federation Management (3)

Services Registry & Repository

•Authoring & Testing (4)•Administration (2)Business Events

Over 88 widgets and still growing!



Process Design


Monitoring




General Concerns We Hear About

Oracle Support

–Clients may not run any Oracle software without a support contract

–Clients may not support a subset of licenses within a “license set” and all licenses must be at the same support level

–Virtualization technologies such as VMware are not supported

Fusion Middleware

–Oracle BPM Suite 10g client are unable to upgrade their solutions to the 11g suite

–Oracle Fusion middleware and BPM 10g production references are not valid given the dramatic technology differences in the 11g version.

–Fusion middleware 11g is not supported by Oracle applications

–Inconsistent developer tools impact productivity

–Using Oracle Business Activity Monitoring forces you to use an Oracle database

30 Why Choose WebSphere BPM over Oracle BPM - ** Protected Under Terms of IBM Non-Disclosure Agreement **August 10, 2010SEPT 10, 2010 WebSphere Advantages Over Oracle BPM


CONCLUSIONSAgenda Item

31 SEPT 10, 2010 WebSphere Advantages Over Oracle BPM


Key takeaways from today

IBM is chosen more than twice as often as Oracle by companies looking to acquire BPM technology.

IBM allows you to buy what BPM/SOA technology you want when you want it

IBM provides greater ease of use and depth of functionality than Oracle BPM

Effective BPM design requires engaging business users and analysts. IBM BPM has superior tools to facilitate this activity

IBM licensing terms and conditions provide greater flexibility than Oracle

IBM sub-capacity licensing supports virtualization environments such as VMware.

IBM development tools allow my developers to locally debug and test their BPM processes

The IBM value proposition does not end at software. They also offer market leading hardware to run enterprise solutions on and world class consulting to help implement projects.



Questions?



ADDITIONAL CONTENTAgenda Item

34 SEPT 10, 2010 WebSphere Advantages Over Oracle BPM


IBM has #1 share and is growing faster than the market (2010)Oracle trails behind IBM in middleware market share

$16B total market size

YTY market growth

IBM rank IBM share Oracle

rank Oracle share

Total Middleware Market 2.8 % # 1 31.5 % #2 16.7 %

BPM 15.2 % # 1 23.9 % # 2 10.7 %

ESB 1.3 % # 1 21.4 % # 2 21.0 %

Portals 4.9 % # 1 31.5 % # 2 29.1 %

MOM 18.9 % # 1 84.4 % # 8 0.2 %

TP Monitors 1.4 % # 1 85.0 % # 2 9.9 %

Appliances 23.7 % # 1 36.1 % - -

Application Servers 7.4 % # 2 32.8 % # 1 42.0 %

App Integration Suites -11.1 % - - # 1 33.9 %

Other AIM -7.6 % # 1 6.7 % # 11 1.4 %

Source: Worldwide market share position by category, Gartner Group, April 2010


http://www4.gartner.com/RecognizedUser


Lombardi OptimizerCan Oracle match the powerful but simple WLE standard?

Feature Oracle Capability?

Present simulation and historical information directly on process diagrams No

Present simulation parameters directly on process diagrams No

Work with historical data at process as well as activity level No

Trend over time and distribution of values for each activity No

Same interface used for simulation and process optimization No

Process path analysis

Compare simulations to historical performance data No

Compare performance from month to month or quarter to quarter for specific sets of processes No


There are more examples of how Oracle lags WebSphere

Lombardi Edition


Product Widgets Enabled

Business Space Common Widgets

Editors and Viewers:• Document• Presentation• Spreadsheet• Web Site (URLs)• Web Feed• Google Gadgets

Page Wiring Support:• Script Adapter

WebSphere Business Compass

Business design widgets also in BPM BlueWorks

Business Design:• Strategy Map• Capability Map• Process

(descriptive)• Process walk-

through• Collaboration editor• Service editor• Business Policy

Business Design:• Form• Business Glossary• Organization map editor• User profile• Team• Recent documents• Document Access

Requests

Reviewing:• Draft Artifacts• Released Artifacts• Publishing Server Manager• Comments• Publishing Server Status• Publishing Server Access Control

WebSphere Business Monitor

Business Monitoring:• Instances• Diagrams• Alerts• KPIs• KPI History and

Prediction• Dimensions &

Reports

Business Monitoring Tools:

• Getting Started for Monitor

• Alert Manager• KPI Manager• Export Values

Supervising Human Tasks in WebSphere Process Server:

• Human Task Metrics• My Team’s Tasks• Send Widget

WebSphere Process Server

Human Tasks:• Escalations List• Human Workflow

Diagram• Process Definitions

List• Processes List• Task Definitions List• Task Information • Tasks List

Real-time Business Configuration

• Business Rules

Solution Management :• System Health • Security Roles• Business Calendars• Module Browser

Solution Management:• Module Administration• Module Graphical View• Module Health• Service Monitor Graph• Service Browser• Proxy Gateway• Mediation Policy Administration

New Widgets (v7), Updated Widgets



Product Widgets EnabledWebSphere Business Modeler

Iterative Process Design• Process Execution trace and data values

FileNet Agile ECM (4.5.2 available March 26, 2010).

Perform work in content driven processes• Task Inbasket• Task processing (Step Completion)• Work data• Attachments• Content viewer• IBM WEBi Content widget for use with IBM

Content Manager Enterprise Edition.

WebSphere Business Services Fabric

Authoring:• Business Service Details• Application Details• Vocabulary Details• Point of Agility Policy EditorAuthoring:• Business Service Lifecycle ManagementReal-time Business Configuration:• Business VariablesRepository Browsing• Application Browser• Business Service Browser




Product Widgets EnabledWebSphere Services Registry & Repository

Services Search and Reporting:

• Service Registry Chart• Service Registry Collection• Service Registry Detail• Service Registry Search• Service Registry Tasks

Service Federation Management:• Federation Management• Domain Management• Administration

WebSphere Business Events

Authoring and Testing• Business Events Rules

Designer• Business Events Capture• Business Events Replay• Business Events TesterAdministration:• Business Events Chart• Business Events Chart

Manager


Documents

OSA03 Pourquoi choisir IBM pour vos projets BPM ?