8
Speaker Enquiries: [email protected] / +44 (0) 207 017 5610 Sales Enquiries: [email protected] / +44 (0) 207 017 5823 HOST OPERATOR: PROFITABILITY & INNOVATION IN EURASIA’S DYNAMIC DIGITAL MARKET EVENT SPONSOR: 25-26 MARCH 2014 CONRAD ISTANBUL, TURKEY 10TH ANNUAL FREE FOR REGIONAL OPERATORS AND REGULATORS *LIMITED SPACES AVAILABLE Join the debate using #EurasiaCom or follow us on Twitter @allaboutcom Twitter 2nd Annual APP GIG Including 450+ ATTENDEES 43% C-LEVEL 77% OPERATOR ATTENDANCE VISIT: WWW.COMWORLDSERIES.COM/EURASIA ALL NEW PROGRAMME: OPERATOR Andrei Smelkov Vice President MTS International OPERATOR Orçun Ozalp Head of Emerging Business Turkcell (Turkey) REGULATOR Kemal Huseinovic Director General Communications Regulatory Agency Bosnia and Hercegovina OPERATOR Giorgi Tkeshelashvili CEO Mobitel, (Beeline, Georgia) REGULATOR Elif Ozdemir Head of Authorization Department ICTA (Turkey) OPERATOR Sven Krey, Head of Sales Development M2M Competence Centre Deutsche Telecom OPERATOR Jacek Nieweglowski Chief Strategy Officer Play Mobile (Poland) MFS Laurent Le Moal VP Europe & GM CEMEA PayPal OPERATOR Murat Erim Head of Corporate Business Solutions Avea Turkey HEAR FROM 40+ INDUSTRY LEADING SPEAKERS INCLUDING: EYE ON CONNECTIVITY OPERATOR STRATEGIES ENTERPRISE SERVICES MOBILE MONEY INCREASING PROFITABILITY CEM & DIGITAL MARKETING FOCUS ON CONTENT

ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: [email protected], TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

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Page 1: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

Speaker Enquiries:

[email protected] / +44 (0) 207 017 5610

Sales Enquiries:

[email protected] / +44 (0) 207 017 5823

HOST OPERATOR:

PROFITABILITY & INNOVATION IN EURASIA’S DYNAMIC DIGITAL MARKET

EVENT SPONSOR:

25-26 MARCH 2014

CONRAD ISTANBUL, TURKEY

10TH ANNUAL FREEFO

R REGIONAL

OPERATO

RS AND

REGULATORS

*LIMITED SPACES AVAILABLE

Join the debate using #EurasiaCom or follow us on Twitter @allaboutcom

Twitter

2nd Annual APP GIG

Including

450+ATTENDEES

43%C-LEVEL

77%OPERATOR

ATTENDANCE

VISIT: WWW.COMWORLDSERIES.COM/EURASIA

ALL NEW PROGRAMME: OPERATOR

Andrei Smelkov Vice President MTS International

OPERATOR Orçun Ozalp Head of Emerging Business Turkcell (Turkey)

REGULATOR Kemal Huseinovic Director General Communications Regulatory Agency Bosnia and Hercegovina

OPERATOR Giorgi Tkeshelashvili CEO Mobitel, (Beeline, Georgia)

REGULATOR Elif Ozdemir Head of Authorization Department ICTA (Turkey)

OPERATOR Sven Krey, Head of Sales Development M2M Competence Centre Deutsche Telecom

OPERATOR Jacek Nieweglowski Chief Strategy Officer Play Mobile (Poland)

MFS Laurent Le Moal VP Europe & GM CEMEA PayPal

OPERATOR Murat Erim Head of Corporate Business Solutions Avea Turkey

HEAR FROM 40+ INDUSTRY LEADING SPEAKERS INCLUDING:

EYE ON CONNECTIVITY

OPERATOR STRATEGIES

ENTERPRISE SERVICES

MOBILE MONEY

INCREASING PROFITABILITY

CEM & DIGITAL MARKETING

FOCUS ON CONTENT

Page 2: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

The challenges of doing business in telecoms and ICT these days are many and complex – add to these the disparity of the Eurasian markets and you are faced with a situation not for the faint-hearted. That said, there are significant rewards and profits to be reaped by those intrepid enough to take the lead and spearhead innovation in the digital sector.

As elsewhere across the globe, the current trend in communications is in a shift from voice to data and operators and service providers are having to rethink their business models while staving off fierce competition from cutting-edge new-age companies. At EurasiaCom 2014 you will hear from the leading mobile and fixed-line operators and ISPs in the region, as well as local and international OTT players and content providers, vendors, regulators and other stakeholders.

Encompassing Russia, Eastern Europe, the Balkans, CIS and Turkey, this really is the key event to be at to glimpse what’s round the corner in the coms sector. Take a look at the brand new agenda and join in the discussions shaping your world.

On behalf of the EurasiaCom team, it will be our pleasure to welcome you.

Thandi Demanet EurasiaCom Conference Manager

A STRATEGIC EVENT: EurasiaCom provides an in-depth and transversal view of the communications ecosystem of the region. With speakers from the major telecom operators, market-leading OTT players, solutions providers, regulators, influential public and private entities and innovative content providers, this well-rounded gathering offers a unique perspective any stakeholder in the digital communications market needs to see.

NEW FOCUS AREAS: As the market evolves, EurasiaCom stays ahead of the trends curve and offers cutting-edge topics ranging from business strategy and customer experience management to infrastructure developments, data content and mobile applications. This year we are taking a close look at market-changing areas and opportunities including LTE, cloud services, digital content, infrasturucture sharing, mobile broadband and the second annual AppGig.

HIGH-CALIBRE PARTNERS: This year we are honoured to be working with the likes of MegaLabs, Garanti Bank, RuRu, D-Smart and TRT to mention but a few. Take a look at the full programme and discover the powerful insight these spearheading players will be sharing at EurasiaCom.

NETWORKING AND BUSINESS GENERATION: As well as our powerful speed networking sessions, you can also connect with the industry via Facebook, Twitter, LinkedIn and YouTube in the run-up to EurasiaCom, throughout it, and afterwards as well. Our creative sponsorship packages also provide a flexible solution so that all stakeholders across the Eurasian region’s fast-evolving digital communications space can get involved. With all this and more, can you afford to not be at EurasiaCom 2014?

EURASIACOM PUTS NEW-AGE COMMUNICATIONS PLAYERS AT THE HEART OF THE DEBATE...

WHAT’S NEW FOR 2014?

HEAR FROM THE MOVERS AND SHAKERS OF THE INDUSTRY

Decision Makers CountriesRepresented

CompaniesC-Level / Director / Senior Management Attendance

Operator Delegate Attendance

450 30

13043%

77%

Sven Krey Head of Sales Development M2M Competence Centre Deutsche Telekom

Fetullah Aykut Erdinc Strategy Development Director Turk Telekom

Marc Zirka Head of Corporate Strategy Bakcell

Andrei Smelkov Vice President MTS International

Dmitry Martemianov Mobile Apps Leader, Mobile TeleSystems, Russia and CIS, MTS Group, OJSC

Irina Savina Chief Commercial Officer ALTEL Mobile

Giorgi Tkeshelashvili CEO Mobitel (Beeline Georgia)

Ramin Ramezani CEO & Co-founder MOVEuropa

Yeşim Gürdere Erman Marketing Manager D-Smart PayTV

Yuri Baev CEO RURU payment system Russia

Elif Ozdemir Head of the Authorization Department Information and Communication Technologies Authority (ICTA), Turkey

Oleg Butenko Director General MegaLabs, Megafon, Russia

Jayhun Mollazade CEO AzQtel

Kemal Huseinovic Director General Communications Regulatory Agency of Bosnia and Hercegovina

Roya Babayev Head of Analytics and Targeted Marketing AzerFon

Giorgi Tkeshelashvili CEO, Mobitel, (Beeline), part of Vimpelcom group

Bolot Bazarbaev Head of mobile broadband, Kcell JSC

Goran Markovic Director Strategy Function Telekom Srbija

Gurol Kurt Customer Experience Management Director TeliaSonera Eurasia Kcell JSC

Rob Shardlow Group Business Development & Sales Director Virgin Mobile CEE

Onur Cekmegil Director Mobile and Business Development MyNet

Orçun Ozalp Head of Emerging Business, Turkcell

Jacek Nieweglowski Chief Strategy Officer Play Mobile

Ali Agan CEO Kcell JSC, part of TeliaSonera Group

Svetlana Kvyatkivska Profitability Manager Kyivstar JSC Vimpelcom Group

Fabrizio Mambrini Senior Advisor to the CEO Oger Telekom

Vadi Dipcin TV And New Media Services, Turkcell

Yesim Gurdere Erman PayTV Marketing Manager D-Smart

Sedat Onay Head of IT and Broadcasting Department TRT

Öykü Mengenli Head of International Roaming TeliaSonera Eurasia - Turkey

Murat Erim Head of corporate business solutions, Avea

Bahri Okuroglu Mobile app development manager Turkcell

Laurent LeMoal VP Europe, GM EMEA PayPal

Yaman Alpata Director of Digital Media Marketing TTNET

Gülin Sontuna Wi-Fi product manager TTNET

Join me on Twitter @Thandidemanet

WHO WILL YOU NETWORK WITH?

FREE TICKETS FOR REGIONAL OPERATORS & REGULATORS APPLY NOW WWW.COMWORLDSERIES.COM/EURASIA

Page 3: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

Following on last year’s successful AppGig at EurasiaCom, 2014 will see it return with new industry-leading speakers who will share their views on app development, coming up with innovative, quality app ideas, targeting and monetising during the interactive “App Brainstorm”. This will be followed by the rare chance to engage first-hand with experienced, successful developers from Turkcell and MTS Russia who will lead sessions on more focused areas of the app market.

Russia and Turkey are the second and ninth fastest growing markets in terms of app revenue respectively and have shown consistent growth over the past two years. It seems clear that this is an indicator of a broader trend in the whole Eurasian region and that now is the ideal time to tap into this area.

Free to attend for all app developers, this stream co-located within EurasiaCom will provide invaluable insight and edge to

all those involved in this booming section of the coms world. Developers, content producers, handset

manufacturers and others will all benefit from taking part in these sessions so don’t

miss out, come and join in!

If you are an Independent App Developer, Coder or Software Engineer,

then apply for your FREE PASS here:

WWW.COMWORLDSERIES.COM/EURASIA

DATA: The key revenue growth driver in Eastern Europe…Today mobile broadband subscriptions in Eastern Europe account for 24% of total subscriptions which indicates that there is a sufficient room for growth. The state of mobile broadband development varies with some markets still deploying 3G networks, while others making first steps in LTE rollout. Spectrum availability remains one of the key challenges in mobile broadband rollout.

LTE net additions in Eastern Europe continue to be relatively low, compared to Western Europe. While in Western Europe LTE subscriptions grew almost sixfold within a year, reaching more than 6.6 million in 3Q13, in Eastern Europe LTE subscriptions increased two and a half times to 1.5 million.

Despite the certain challenges, the demand for data services grows and as devices, especially smartphones become more affordable and mobile broadband coverage in Eastern Europe expands data revenues will continue to increase. Informa estimates that data revenues will reach USD 31.3 million by 2018.

This article has been written by Alla Shabelnikova, who covers Informa Telecoms & Media’s research for the Russian and CIS telecoms markets www.informatandm.com/ic© Informa UK Ltd 2013. All rights reserved For more information, visit www.informatandm.com. To hear more from our analyst team join our Analyst Community group on LinkedIn www.informatm.com/linkedin or follow us on Twitter www.twitter.com/informatm

Source: Informa Telecoms & Media

EurasiaCom is a unique conference that brings together operators, regulators,

vendors, content and application developers and addresses topics catered to all members of the ecosystem around the telco industry.”

Sergey Nichiporuk, Head of Strategy, MTS Ukraine

Anyone and everyone with a stake in the region’s communications industry should attend EurasiaCom to avoid missing out on the unique networking opportunities with a variety of leading regional and international:

• Telecoms Operators

• ISPs

• OTT and Social Networking Players

• Financial Institutions

• Content Providers

• App Developers

• Regulators

• Infrastructure Vendors

• Hardware and Software Solution Providers

• Industry Analysts

AGENDA AT A GLANCE

INTRODUCING THE 2ND ANNUAL APP GIG

Reve

nue

(USD

mill

ion)

35,000

15,000

30,000

10,000

25,000

5,000

2012 2013 2014 2015 2016 2017 2018

20,000

0

Eastern Europe: Data revenue forecast, USDm

DataNon-SMSSMS

Operator Strategies

Cost Efficiency and Profitability

Focus on Content

Mobile Money AppGig

DAY ONE:

DAY TWO:

WHO SHOULD ATTEND?

LTE

Eye on Connectivity

M2M and Cloud Services

CEM and Digital Marketing

FREE TICKETS FOR REGIONAL OPERATORS & REGULATORS APPLY NOW WWW.COMWORLDSERIES.COM/EURASIA

Page 4: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: [email protected], TEL: +44(0) 207 017 5610

AGENDA DAY ONE 25TH MARCH 2014

9:00 Opening remarks from the EurasiaCom organisers

9:05 Chairman’s word of welcome

9:10 Building effective mobile broadband strategies to secure growth in EurasiaAlla Shabelnikova, Research Analyst, Informa Telecoms & Media

OPERATOR STRATEGIES

9:30 OPENING PANEL: HOW HAVE DATA AND TECHNOLOGY DEVELOPMENTS BECOME GAME-CHANGERS FOR TELCOS?• How are regional operators adapting to a data-hungry marketplace?• What is generating the most investment and how is the telco business changing

as a result?• What are the main challenges in providing what consumers want?• Adapting to a new role while maintaining profit margins.Fetullah Aykut, Strategy Development Director, Turk Telekom Marc Zirka, Head of Corporate Strategy, Bakcell Azerbaijan Andrei Smelkov, Vice President, MTS International

10:00 Operator strategies to remain competitive• Current overview and trends in the telecoms industry• Navigating the market rife with new players and increased competition• Operators and OTTs - Creating profitable partnerships • Tentative forecasts and suggested strategies for operatorsSergey Nichiporuk, Head of Strategy Department, MTS Ukraine

10:20 Meet the exhibitors

10:35 Exhibition visit and networking

LTE

11:45 Launching and commercialising 4G.• How Altel successfully launched 4G in Kazakhstan• The technical requirements• The role of marketing in launching the new service• Getting the customers to adopt 4G and gain new customersIrina Savina, CCO, ALTEL, Kazakstan

12:15 Migrating from Wimax to LTE • How can WiMax providers smoothly transition to LTE?• Will there be dual mode modems with TD and WiMax?• Maintaing customer service levels through migration• How quick is migration likely to be?Jayhun Mollazade, CEO, AzQtel

12:45 Networking lunch

EYE ON CONNECTIVITY

14:00 Fibre broadband deployment and developments • Where does the region stand in terms of fibre deployment?• What can customers expect from fibre connectivity?• How can operators and service providers benefit from this technology?Reserved for sponsor

14:30 PANEL: Driving mobile broadband for blanket coverage across Eurasia • Where does mobile broadband penetration stand in the region?• What are the technical challenges in providing mobile broadband services?• How is data consumption in the region affected by coverage?• What is coming up and what can subscribers expect in the near future?Bolot Bazarbaev, head of mobile broadband, Kcell Goran Markovic, Director Strategy Function, Telekom Srbija

15:10 Branching out with Wi-Fi Hotspots• How can operators generate profit from hotspots?• Broadening your client base through Wi-Fi hotspots• What are the challenges in providing quality hotspot services?• How are hotspots used by customers and can they encroach on operators’

subscription revenue?Gülin Sontuna, Wi-Fi product manager, TTNET

15:30 Network modernisation simplified • Integrating new technology in existing cell sites• What should you consider when creating a modernisation strategy?• The trade-offs – cost, timing, performance, flexibility• How it all comes together, a real life success storyReserved for Sponsor

15:50 Afternoon coffee break and exhibition visit

CEM & DIGITAL MARKETING

14:00 Mobile Number Portability – An opportunity to shine• Customer retention through enhanced customer experience• Lessons learned, from the point of regulation• What effect does increased competition have on customers’ attitudes?• What can operators do to take on MNPElif Ozdemir, Head of Authorization Department, ICTA, TurkeyKemal Huseinovic, Director General Communications Regulatory Agency, Bosnia and Hercegovina Roya Babayev, Head of Analytics and Targeted Marketin, AzerFon Giorgi Tkeselashvili, CEO, Mobitel, (Beeline Georgia)

14:50 Connecting with the crowds • Creating valuable relationships with your target• Making sure your message falls on the right ears• Monetising customers’ social thirst• Getting social, local platforms and valuable proximityGurol Kurt, CEM Director, TeliaSonera Eurasia

15:10 Customer is king - giving them the royal treatment • How is competition and proximity marketing driving the improvement of

customer experience management?• Maintaining a strong relationship with your existing customers• What are customers expect?Rob Shardlow, Group Business Development & Sales Director, Virgin Mobile CEE

15:30 Digital marketing - connecting with your customers• Keeping pace with a connected and savvy clientele • Examining the revenue opportunities in the region• Working with digital agencies to drive brand recognition and image• Efficient campaign deliveryOnur Cekmegil, Director of mobile and business development, MyNet, Turkey

15:50 Afternoon coffee break and exhibition visit

16:30 Bringing the cloud to Eurasia• Quality cloud services – choosing your infrastructure provider• Monetising cloud services and integrating• Balancing ROI and measuring the real impact of cloud adoption• A real life account of the commercial benefits of adopting cloud servicesOrçun Ozalp, Head of Emerging Business, Turkcell

16:50 M2M today, tomorrow and beyond - clarifying opportunities• Review: From traditional M2M “connectivity based” to today’s End to End

solution portfolio• Status: Successful M2M customer use cases, what does Deutsche Telekom

provide?• Outlook: M2M to become commodity on the access side? Plans for global M2M

successSven Krey, Head of Sales Development M2M Competence Centre, Deutsche Telecom

17:10 End of day one & networking drinks

M2M AND CLOUD SERVICES

Two amazing days meeting top class decision makers from European and Asian operators.”

Sorin Balasoiu, Account Director, Ascom, Romania

Page 5: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

Many thanks to the organisers of the conference; it was all “high”.

Also, thanks to all the speakers, learnt a lot and met many interesting people. I hope we will meet again and cooperate.”Bakyt Kaiykov, Head of Department of the Transmission Network, MegaCom, Kyrgystan

DOWNLOAD THE LATEST AGENDA ONLINE VISIT WWW.COMWORLDSERIES.COM/EURASIA

AGENDA DAY TWO 26TH MARCH 2014

MOBILE MONEY

14:10 Digital Wallets – Key to innovative customer engagement models• Market trends, shifts & the connected consumer• Payments meets marketing: influencing persistency, engagement and

retention• The multiplier effect of the SMAC stack• Exploring differentiated offerings for a mobile-enabled commerce experienceVidya Chandy, VP, MFS product management, Mahindra Comviva

14:30 MFS evolution across Eurasia• How is the mobile money scene across the region evolving? • What are the stakes and opportunities?• Will a single model work from Russia to Turkey to Poland and beyond?• Does mobile money pose a threat to the traditional banking sector?Can Ali Avunduk, MFS Supervisor, Garanti Bank, Turkey

14:50 Providing secure payment systems and boosting digital retailing• What can retailers, customers, operators and the economy as a whole gain

from mobile payment systems?• Creating and maintaining a secure payment system• How PayPal has become the go-to platform for online transactionsLaurent Le Moal, VP Europe, GM CEMEA, PayPal

15:10 Mobile money and commerce – the advent of shopping on the go• How are e-wallets shaping the consumer society?• Working with retailers to develop MFS• Providing secure payment systems and generating customer confidence• Setting up partnerships with retailers- everyone’s a winnerYuri Baev, CEO, RURU, Russia

15:30 Monetising existing VAS infrastructure to address international mobile remittance • International remittances: a $414 billion market in 2013• Global mobile network coverage vs. banking system coverage• Addressing international mobile money transfers with existing VAS• Developing markets and the importance of MNOs to cover customer

financial transfer servicesRamin Ramezani, CEO & Co-founder, MOVEuropa Services

16:00 End of Eurasiacom 2014

APPGIG

14.10 APP BRAINSTORMING PANEL• Local and leading developers share their ideas and experiences • What works? The most successful and profitable apps• How can operators partner with developers to drive the app industryDmitry Martemyanov, Mobile Apps Leader, MTS Group, RussiaBahri Okuroglu, Mobile app development manager, TurkcellEftal Gezer, Co-Founder, Sorarlar

14:45 App development Workshop led by Turkcell• Managing 60+applications on multiple platforms including Adroid, iOS and

WP• Working with different developer companies• Overcoming technical challenges• A couple of real-life examplesBahri Okuroglu, Mobile app development manager, Turkcell

15:10 Operators strategy for the Apps development and use. • How can operators drive revenue via apps?• Working with developers to boost the market space and profits• Developing targeted, user-friendly app services• Where is the app market going? A speculative look to the future.Dmitry Martemyanov, Mobile Apps Leader, MTS Group, Russia

15:35 End of AppGig

COST EFFICIENCY AND PROFITABILITY

9:00 Opening remarks from the EurasiaCom organisers

9:05 Chairman’s word of welcome

9:10 PANEL: Affordability and quality for customers & Profit for providers: The balancing act• Monetising all communication and becoming a full digital player• Meeting demands in the current and expected data boom• Exploring strategies to provide quality service and manage network costs• Evaluating models, considering partnerships and staying aheadAli Agan, CEO, Kcell Jacek Nieweglowski, Chief Strategy Officer, Play Mobile, Poland

9:40 Building the profitability model for operators with mobile and fixed services• Cost and revenue sharing between the lines of business (fix, mobile), products

and segments• Facing the challenge of cost allocation: direct and analytical allocation• Defining cost and revenue drivers• Dealing with profitability results: high and low margin productsSvetlana Kvyatkivska, Profitability Manager, Kyivstar, Ukraine

10:00 Infrastructure sharing – bearing the cost and reaping the wealth together• Reducing OpEx and uncovering advantages for all parties• What are the risks of infrastructure sharing and what may be the drawbacks?• Different models for different players, markets and needsFabrizio Mambrini, Senior Advisor to the CEO, Oger Telekom

10:20 Exhibition visit and networking

FOCUS ON CONTENT

11:30 PANEL: OTT TV and digital music services – how can telcos get a slice of the cake? • How are habits changing in content consumption?• Opportunities and monetising OTT TV, multi-screen offers and digital music• Streaming vs. downloading • Revenue-generating strategic partnerships Vadi Dipcin, TV and New Media Services, Turkcell Yesim Gurdere Erman, PayTV Marketing Manager, D-SmartSedat Onay, Head of IT and Broadcasting Department, TRTYaman Alpata, Director of Digital Media Marketing, TTNET

12:10 Partnerships in deploying innovative, cost-effective VAS• Data is king – creating profitable partnerships with the key service providers• How can operators face up to the growing competition OTTs present?• Cooperation and attracting developers to drive innovationOleg Butenko, Director General, MegaLabs, Russia

12:30 How to monetize and generate revenues from data services in a competitive market• Challenges facing MNOs• The main objectives and goals that are in focus• Use cases of successfully monetizing data usage and uplifting ARPU by correctly

pricing all aspects of the value proposition• Lessons learnt and how they can be applied to future actionsÖykü Mengenli, Head of International Roaming, TeliaSonera Eurasia, Turkey

12:50 Opportunities in providing enterprise services• Developing an effective enterprise strategy• Identifying enterprise needs and monetising services• How does enterprise differ from retail service?• Customer services for enterprise accountsMurat Erim, Head of Corporate Business Solutions, Avea Turkey

13:10 Networking lunch

Page 6: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

1 We guarantee face-to-face meetings with at least 40 senior-level buyers or influencers from the region’s operators.

2 For sponsors, we organise confirmed individual meetings with prospects & buyers of your choice.

3 Now in its 10th year, EurasiaCom guarantees a minimum attendance of 450 attendees. Which other telco event in Eurasia can match that?

4 Speaking slots provide you and your company with the platform to inform and deliver key messages to a C-Level audience of Eurasian decision makers.

5 Our extensive marketing campaigns help your company to build its brand presence across the region.

6 Extract even more value from our participation this year by becoming our Programme Partner. Sponsor a conference session aligned with your product and specialism. Raise your profile and deliver your key message within the conference programme.

7 Capitalise on established networking platforms. The Com World Series events have a 21 year history of delivering you the contacts you need to grow your business.

Contact Jean-Pierre Bird today to find out more about our sponsorship and exhibition packages:

Tel: +44 (0) 207 017 5823 Email: [email protected]

REASONS SPONSORING OR EXHIBITING AT THIS EVENT WILL GIVE YOU AN EXCELLENT ROI

RESERVEDR

R

2

3

5

R

SOLDS

Speed networking was very useful to meet other participants. The Informa

team is very proactive with introductions.”

Shishodia Upkar, Manager – Europe, Mahindra Comviva

Join the debate using #EurasiaCom @allaboutcom

Find us on Facebook by searching ‘Allaboutcom’

Join our EurasiaCom Telecoms Group www.linkedin.com

Com World Series Blog www.comworldseriesblogspot.com

Watch videos at www.youtube.com/user/comworldseries

JOIN OUR ONLINE COMMUNITIES FOR YEAR-ROUND NETWORKING

VIEW THE LATEST SPONSORS & EXHIBITORS ONLINE VISIT WWW.COMWORLDSERIES.COM/EURASIA

CONTACT US TODAY TO SPONSOR OR EXHIBIT:

EVENT SPONSOR

STRATEGIC MEDIA PARTNER:

SUPPORTING ASSOCIATIONS:

MEDIA PARTNERS:

7Mahindra Comviva is the global leader in providing mobile financial and VAS solutions. It’s a subsidiary of Tech Mahindra and a part

of the USD 15.9 billion Mahindra Group.

With an extensive portfolio of solutions spanning mobile finance, content, infotainment, messaging, mobile data and managed VAS services, Mahindra Comviva enables service providers to enhance customer experience, rationalize costs and accelerate revenue growth. Its solutions are deployed by over 130 mobile service providers and financial institutions in over 90 countries and enrich the lives of over a billion people, globally. For more information, please visit www.mahindracomviva.com

TELECOM REVIEW - the telecom industry’s business monthly magazine – is one of the leading telecom publications worldwide. With

its three comprehensive editions (SAMEA - South Asia, Middle East and Africa (www.telecomreview.com, North America covering USA, Canada and Mexico www.telecomreviewna.com and French covering French speaking countries in North and West Africa www.telecomreview.info ); the magazine targets telecom, ICT and technology industry executives, as well as those who have an interest in this field. By bringing readers telecom insights first and being a major media partner in global telecom events, TELECOM REVIEW has become an added value and a reference for the whole telecom industry ecosystem.

CM O

A S I A

DEVELOPINGTELECOMS

neolectum

Page 7: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

Turkey

Europe

Middle-East

Asia

Africa

United States

FACE-TO-FACE OPERATOR INTRODUCTIONS:

MEET ALL THE C-LEVEL DECISION MAKERS FROM THE REGION IN ONE ROOM

ATTENDEES FROM ACROSS THE GLOBE:

LEADING SOLUTIONS AND TECHNOLOGY PROVIDERS HAVE SHOWCASED THEIR SOLUTIONS IN THE EXHIBITION

7

9

R

S

S

43%CxO / Head / Director

24%Product / Project manager

18%Engineer / IT

9%Sales / Marketing

6%Analyst / Consultant

61%27%

8%

1%

1%

1%

Again, this year’s event has been a great success in creating new business

opportunities. Speed networking is the right way to start the event.” Thomas Sachs, Senior Account Manager, CreaLog

Our VIP Campaign Team builds relationships – via road-trips, meetings and attending major telecoms events - with all the CxOs from the companies vital to your business. They work with you to create a bespoke wish-list of who you want to meet at the event. The team uses our extensive database of personal contacts to ensure the key people who you want to meet attend the event and are disposed to meeting sponsors in exclusive one-to-one introductions on-site.

Our VIP programme is successful because we attract the highest-calibre of delegates to our events by offering them a superior event experience and value proposition. The premium package we offer includes airport welcome services, separate entries on site, VIP lounges, goodie bags, TV interviews and more. The VIP Campaign Team also personally invites each VIP with a hand-written invitation.

This VIP proposition ensures your target audience is at the event.

MEET THE VIP TEAM:

Aleksandra Mikula, Director of VIP Relations Tel: +971 044 072 776 / Email: [email protected]

Sofia Marti, Operator Tel: +971 (0) 4407 2617 / Email: [email protected]

•Avea Iletsm Hizmetleri •Azqtel •Bakcell Ltd •Beox Communications •BH Telecom Sarajevo •Bite Group •BT Telekom •BT Turkey •Bulgartel •Communications Regulatory Agency Of

Bosnia and Hercegovina •Digiturk •Dogus Telekom •Eagle Mobile •Eagle Mobile Albania •Eser Telekom •Global Communication Net •Globalstar Avrasya A.S. •GSM Kazahstan •Information and Communications

Technologies Authority of Turkey •Isnet •Isnet As •Istelia Telecom •Kosovo Telecommunications Regulatory

Authority •Kyivstar •Lanck Telecom•Linxtelecom •Makedonski Telekom/ Deutsche

Telekom Group

•MCI (Mobile Communication Company Of Iran)

•Megafon •MTS Ukraine •Nar Communications •Neotel •Nurtelecom Llc •Ogertelecom •Orange Business Services •Pantel •Prjsc Mts Ukraine •Romtelecom •Sahra Telekom •Superonline Letiim Hizmetleri A.•Tajiktelecom •Technological Services •Telekom Slovenije •Telekom Srbija •Trk Telekom •Ttnet As •Turk Telekom •Turkcell •Turkcell Iletisim Hizmetleri As •Turkcell Superonline •Turkcell Turkey •Turkish Telecom •Turknet •Turktelekom •Vodafone Net •Vodafone Teknoloji

•Cambium Networks •Commscope•Comza•CreaLog•FlexiTon

•HP•Intersec•Jinny Software•Mahindra Comviva•Mobiserve

•SevOne•Technotree•Telecom Italia Group•Telecoms Academy•TTG International

A guaranteed chance to pitch your most successful solutions to a CxO operator delegate. Meet with 40 Senior Operator decision Makers over the course of the two day event.

All exhibitors & sponsors have the option to book a table – as a free of charge value-add and have a series of quick fire sessions with VIP operator delegates. These sessions take place during the late morning coffee breaks on both days of the event.

WE GUARANTEE FACE-TO-FACE MEETINGS AT OUR SPEED NETWORKING SESSIONS

CONTACT JEAN-PIERRE BIRD TO SPONSOR OR EXHIBIT: [email protected]

MEET THE REGION’S LEADING OPERATORS & REGULATORS:

Page 8: ORS ORS AND - Enghouse Networks · 2014. 3. 7. · FOR PROGRAMME ENQUIRIES: Thandi Demanet - Email: thandi.demanet@informa.com, TEL: +44(0) 207 017 5610 AGENDA DAY ONE 25TH MARCH

PLEASEQUOTE

EVENT CODE:I8339

*SEND YOUR TEAM3 DELEGATES

FOR PRICEOF 2!

FREEFOR REGIONAL

OPERATORS ANDREGULATORS

*LIMITED SPACES AVAILABLE

3 EASY WAYS TO REGISTERFOR EURASIACOM 2014

1. Online: www.comworldseries.com/eurasia

2. Email: [email protected]

3. Telephone: +44 (0)20 7017 5506

EVENT CODE: I8339 EURASIACOM ALLABOUTCOM ALLABOUTCOM COMWORLDSERIES

QUOTE YOUR VIP CODE:

No VAT will be charged by Informa Telecoms & Media on delegate places.*Regional = Albania, Afghanistan, Armenia, Azerbaijan, Belarus, Bosnia –Hertz, Bulgaria, Croatia, Czech Republic, Estonia, Georgia, Hungary, Iran, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Lithuania, Macedonia, Moldova, Mongolia, Montenegro, Northern Cyprus, Poland, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan.

**To check if you qualify for the Free Operator / Service Producer pass please consult the EurasiaCom Website: www.comworldseries.com/EurasiaEmail bookings. Operators / Regulators: [email protected]: [email protected] Telephone enquiries: +44 (0) 207 017 5506.

Terms and Conditions

Free Places: The conference is FREE to all Regional Operators & Regulators as listed in the pricing options on this page. Free attendance ONLY applies until the 11th of March 2014.

Discounts: *Early Bird pricing offers are only available if payment is made at time of booking. If payment is not made at point of booking the standard price applies.

*Multi-booking discounts: Will only be valid for delegates from the same company when booked as a group at the same time.

Payment Terms: Informa Telecoms & Media state that payment of all delegate fees is due in full on booking. Failure to pay for your reserved place may result in the booking being released. All fees include lunch, refreshments and conference documentation.

Venue: Conrad Istanbul, Cihannuma Mah Saray Cd No5 Besiktas, Istanbul, 34353, Turkey

Accommodation: Reduced rate Accommodation has been negotiated for attendees of Eurasia Com at the Conrad Istanbul. Please visit the accommodation section of our website to take advantage of these special rates.

Regional* Operators and Regulators**

Regional* Non-Operator Companies

International* Operators and Regulators**

International* Non-Operator Companies

I am unable to attend, please send me online access to the conference documentation: £325 + 20% VAT

PRICE TO ATTEND CONGRESS & EXHIBITION

FREE

€799

€799

€1,799

UP TO 11TH OF MARCH 2014

*UP TO 18TH OF FEBRUARY 2014

FROM 12TH OF MARCH 2014

FROM 19TH OF FEBRUARY 2014

€150

€1,199

€1,199

€2,199

WWW.COMWORLDSERIES.COM/EURASIA

Cancellations: If you cancel a conference registration before 4/03/2014 you will receive a refund less a cancellation charge of €150. We regret that NO REFUNDS can be made for cancellations received after this date. However, we welcome substitute delegates at any time. It may be necessary for reasons beyond the control of the organisers to alter the content and the timing of the programme or the identity of the speakers. This contract is subject to English Law.

How to Pay: Phone customer services on +44 (0) 207 017 5506 and quote I8339, your company name and delegate surname(s). Please note these payments will also be processed via our secure and compliant payment system so your card details are never compromised.

Call Monitoring: Telephone calls to Informa UK Ltd may be recorded or monitored in order to check the quality of the service being provided.

Are you registered?: You will always receive an acknowledgement of your booking. If you do not receive anything, please call us on +44 (0)20 7017 5506 to make sure we have received your booking.

Data Protection: The personal information shown, and/or provided by you will be held on a database and shared with companies in the Informa Group. It may be used to keep you, or any additional names provided by you up to date with developments in your industry. Sometimes your details may be obtained from or made available to external companies for marketing purposes. If you do not wish your details to be used for this purpose, please write to: The Database Manager, Informa UK Ltd, Maple House, 149 Tottenham Court Road, London, W1T 7AD or Email: [email protected]

25-26 MARCH 2014CONRAD ISTANBUL, TURKEY

10TH ANNUAL

The Telecoms Mini MBAprogramme is highly participative,focusing on real business,technology and industry issues. It is designed to give you a criticalunderstanding of the key competencyareas required for success within thetelecommunications industry –enabling you to make more informedand commercially viable strategicdecisions. The business simulation is the vehicle through which wemaximise the competencydevelopment and ensure ideas onstrategic implementation can betested and appraised.

Also running alongside EurAsia Com

Tel: +44 (0)20 7017 4144 Email: [email protected] Visit: www.telecomsacademy.com/minimba

Our Competency DevelopmentJournal enables you to apply yourlearning specifically to your ownbusiness context and to develop asolid foundation in the five keycompetency areas of:

The programme is made up ofmodules from the five maincompetency areas, as well as theunique comprehensive businesssimulation.

1 Strategy/BusinessEnvironment

2 Technology

3 Finance4 Leadership5 Marketing /

Customer Focus

Research & analysis provided by

In partnership with

COMPREHENSIVE • MOTIVATING • ENGAGING

Developing and aligning competenciesfor organisational success

Free entry to the Eurasia Com exhibition for Telecoms Mini MBA Istanbul delegates!

A University Accredited Telecoms Management Training Programme www.telecomsacademy.com

TELECOMSMINI MBA

COURSE RATING 98% of delegates rated the course as good or excellent

16-20 February 2014 Dubai

24-28 March 2014 Istanbul Alongside

28 April – 2 May 2014 London

12-16 May 2014 Cape TownEarly Bird and

Group Discountsavailable

For more information on these programmes please contact us: Please quote reference: EA14

LTE Technology24-25 March 2014 • IstanbulThis course is designed for the delegate whorequires a more technical insight into the operationof LTE, both the radio interface and systemarchitecture are covered in detail. The physicallayer sections includes topics such as OFDMA,SC-FDMA and advanced antenna techniquesincluding MIMO. The functions of the eNB, MME,sGW and the standard interfaces X2 and S1 areexplained and the overall operation of the SAE isdemonstrated with example procedures.

Informa Certified LTE Radio Planningand Optimisation Professional24-28 March 2014 • IstanbulThis certification programme covers the principles andexecution of LTE radio planning and optimisation. Thecourse begins with a discussion of the LTE physical layerexplaining the time and frequency domain structures andcovering those aspects of the LTE radio interface that willhave an impact on coverage and capacity. A detailedexamination of LTE link budgets is also provided, as well aspropagation models and cell radius prediction.

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