Orlando November 20–22wpc.0b0c.edgecastcdn.net/000B0C/ems_rep/downloads/sapprojects2013... · IT Service Management Business Process Change Analyze Stakeholder management Risk mitigation

www.sapprojects2013.com

Orlando • November 20–22

The event for project managers, business leaders, functional teams and IT support teams responsible for planning, managing, and supporting SAP® projects

For more information and to register, visit www.sapprojects2013.com or call SAPinsider at +1-781-751-8700

2Join us

Whatever projects are now being evaluated and launched within your organization, they require careful planning and execution. Do this and benefits follow: reduced costs, accelerated time-to-value, productive business users, and the inherent flexibility you need in order to respond to change. Without a sound strategy for managing projects, organizations risk an unnecessary drain of resources, user frustration, and costly project rework. The right way to plan and execute your SAP® projects is the focus of Managing your SAP Projects 2013. Please join us for this conference, the most important event of the year for project managers, business leaders, functional teams and IT support teams responsible for planning, managing, and supporting SAP projects.

Throughout this three-day event, you have the opportunity to:

• Learn how to optimize limited resources and budgets to complete projects on time, on target, and on budget

• Get best practices from customers and consultants that have successfully completed the same initiatives you are now starting or evaluating

• Learn proven techniques for managing project budgets, timelines, and resources

• Leverage the experiences of your business and project manager counterparts at other companies

• Meet one-on-one with SAP HANA®, SAP BusinessObjects™, mobility, SAP Solution Manager, SAP enhancement package, and global rollout experts

• Earn PDU credits

We hope you can join us in Orlando for this unrivaled educational and networking opportunity.

Sincerely,

Benny DiCeccaCEOWIS Publishing, publisher of SAPinsider

Pre-conference workshops, Nov. 19 Conference, November 20-22

Tuesday, November 19

7:30 am Registration opens

9:00 am Morning pre-conference workshop sessions

12:00 pm Lunch

2:00 pm Afternoon pre-conference workshop sessions

Wednesday, November 20

7:00 am Registration opens

8:30 am General Session

10:00 am Exhibit Hall Opens

10:00 am Extended Break

10:30 am Breakout Sessions

11:45 am Lunch

1:00 pm Breakout Sessions

2:15 pm Extended Break


4:00 pm Break


4:15 pm Exhibit Hall Closes

5:15 pm Exhibit Hall Re-opens

5:30 pm Opening Night Reception

5:45 pm Ask-the-Experts


Thursday, November 21

7:30 am Registration Opens & Continental Breakfast


9:30 am Exhibit Hall Opens

9:45 am Refreshment Break




1:00 pm Lunch


3:30 pm Extended Break

3:30 pm Ask-the-Experts



Friday, November 22

7:30 am Registration Opens & Continental Breakfast






12:45 pm Lunch


3:00 pm Conference Concludes


3

Special pre-conference sessions hosted on this day fortify your understanding of SAP projects, tools, and key concepts, and enhance your learning experience at the main conference. Attend any pre-conference sessions of interest to you. Sessions run from 9:00 am - 12:00 pm and 2:00 pm - 5:00 pm. See pages 5-7 for details.

Overview

Tools and topics covered in this conference include:Project ROIAgileASAP 8BudgetingChange managementData migrationProject leadershipManaging global projectsBusiness process blueprintingProject governanceManaging cutover activitiesAutomated testingOutsourcing

Information governancePerformance testingIT project and portfolio

managementProject kick-off meetingsProject planningPMP certificationRisk managementRun SAP Like a FactorySAP Rapid Deployment solutionsSAP Solution ManagerMicrosoft Project Sybase® Unwired Platform

Quality Gate ManagementChange Request ManagementSAP Solution Manager test

workbenchSolution Documentation AssistantIT Service ManagementBusiness Process Change AnalyzeStakeholder managementRisk mitigationTestingProject management offices (PMO)Application Lifecycle Management

3 events – 1 locationManaging Your SAP Projects 2013 is co-located with Reporting & Analytics 2013, and Enterprise Mobility 2013. Attendees of one conference may attend any sessions of interest at all three events at no additional cost.

Please visit www.sapprojects2013.com, www.reporting2013.com, and www.enterprisemobility2013.com for details.

Pre-conference workshops, November 19

Conference, November 20-22 • 10 comprehensive tracks

Track 1 Project strategy and leadership Page 8

Track 2 Project methodologies, tools, and accelerators Page 11

Track 3 SAP ERP enhancement package projects Page 13

Track 4 SAP Solution Manager Page 14

Track 5 NEW! Mergers, acquisitions, and consolidation projects Page 18

Track 6 NEW! Mobility projects Page 19

Track 7 NEW! SAP BusinessObjects projects Page 20

Track 8 NEW! SAP HANA projects Page 21

Track 9 Managing global projects Page 22

Track 10 Bringing your project to completion: Testing, data migration, and change management Page 24

Track 11 NEW! SuccessFactors Page 25


4

Educational and networking opportunitiesMore than 140 educational sessions and forumsExpand your skills and knowledge by learning from the top experts at SAP, independent consultants, and your industry counterparts. Managing Your SAP Projects 2013, Enterprise Mobility 2013, and Reporting & Analytics 2013 are co-located. Registration for one event gives you access to more than 140 sessions at no additional cost.

Hands-on labs Roll up your sleeves and get valuable hands-on experience with the latest technologies from SAP. Experts will guide you through step-by-step exercises to help you develop a comprehensive understanding of each solution’s functionality and arm you with skills you can use right away.

Pre-conference workshopsSpecial, pre-conference sessions hosted on Tuesday, November 19, offer you the opportunity to explore new trends and strategies and enhance your learning experience at the main conference.

Ask-the-ExpertsSit down one-on-one with the leading experts to ask questions and get detailed, authoritative answers.

Customer case studiesTake away best practices and methodologies taught by the companies that practice them. Learn from highly experienced SAP customers to solidify your own strategies and tactics.

Customer discussion forumsLearn how your peers are solving their toughest project challenges during forums facilitated by expert moderators.

Evening receptionsInteract with the best and the brightest minds working with SAP software. Build a lasting network of peers and meet with leading product and service vendors.

Social networking loungeThose attending Managing Your SAP Projects 2013 will have their very own social media space! Located in the exhibit hall, the lounge will provide you with a space to mingle with other HR attendees, blog or tweet about the event, and relax in a comfortable environment.

Luncheon roundtablesSit with your colleagues by topic area, industry, or job function and discuss solutions to your most difficult problems. Learn about the projects your colleagues are tackling, what strategies they’re using, and why.

Speed networkingYou’ve heard of speed dating, now try speed networking! Participants will have 5 minutes to make their initial introductions and converse before moving on to meet another contact. An emcee will provide instructions and keep things moving. Forge new relationships and build a lasting network of peers you can call on for years to come.

Earn 25 PDUsAt Managing Your SAP Projects 2013, you can advance your professional standing by earning credits from the Project Management Institute (PMI) for the sessions you attend. WIS Publishing, publisher of SAPinsider, has been reviewed and approved as a provider of project management training by the PMI. The project management concepts and terminology

found in these sessions utilize SAP-aligned methodologies, which differ from those found in the PMI Project Management Body of Knowledge (PMBOK) Guide. These sessions qualify for 25 PDUs under the PMI Continuing Certification Requirements (CCR) Program.


5

Pre-conference workshops Sessions

Morning sessions • 9:00 am – 12:00 pm

The people piece of project management: Things they didn’t teach you about managing projects that can make your job so much easier

page 6

Hands-on Lab5 SAP Solution Manager tools you already own to reduce risk and cost during SAP enhancement package projects

page 6

Lunch • 12:00 pm – 2:00 pm

Afternoon sessions • 2:00 pm – 5:00 pm

PMP® Bootcamp: A simplified 7-step approach for getting certified in three weeks

page 7

Strategies and best practices used by the experts to efficiently and effectively outsource SAP applications, processes, and resources

page 7

Special deep-dive sessions that enable you to: � Explore new trends and strategies

� Enhance your learning experience at the main conference

By registering for Pre-conference workshops, you can: � Attend any sessions of interest to you

� Benefit from expert-led instruction, demos, guidelines, and dedicated question-and-answer time

� Gain online access to the session slides and take-homes

� Participate in a networking lunch with other attendees

Join us for Pre-conference workshops — Tuesday, November 19

Pre-conference workshops continued on next page

Pre-conference workshops

Unleashing the Power of Collective InsightWe live in a connected world where data, people, machines, and processes are interlinked in an internet of everything. Immense value can be unleashed by connecting this information to the work we do every day, enabling us to quickly discover what is happening, and then acting with the power of collective insight. In this keynote, learn how customers can leverage analytics, big data, and mobile solutions to transform busi-ness processes, win new customers, define disruptive new business models, and innovate faster and more effectively than their peers. Understand the impact of these solutions and offerings on existing project methodologies and strategies. See real-world customer innovations in the areas of analytics, big data, and mobility and hear how SAP services can ease your transition to these new technologies so that you can make your businesses run better than ever before..

Christian Rodatus

SVP and General Manager,

SAP Analytics

Keynote Address


6

Hands-on lab5 SAP Solution Manager tools you already own to reduce risk and cost during SAP enhancement package projectsMichael Pytel, NIMBL

This hands-on session provides step-by-step practical instruction for leveraging five SAP Solution Manager tools to reduce costs and shorten upgrade or SAP enhancement package installation timelines. Attendees at this session will learn how to:

y Use SAP Solution Manager to manage project blueprinting, configuration, and documentation, and to optimize project deliverable reporting

y Leverage the solution documentation assistant to identify existing business processes in your production landscape, create your own business processes, and avoid the time-consuming process of building out your business process repository manually

y Utilize the business process change analyzer, both alone and with the test workbench, to decrease regression testing effort and time and to automatically generate test plans and reusable test scripts

y Leverage key integration points between the business process change analyzer and SAP Solution Manager test workbench, including automatic test plan generation and test script reusability

The people piece of project management: Things they didn’t teach you about managing projects that can make your job so much easierDoug Whittle, Whittle Consulting Group

For many project managers, managing the technical and project-based components of an SAP initiative is the simple part of their jobs. With so many diverse personalities involved in the project, it’s no wonder that managing the human side of an SAP project is what presents the greatest challenge to project managers. In this three-hour interactive pre-conference workshop you will:

y Receive useful tools and techniques to increase your skills in five people-based challenges faced by project managers:

– Communication – Organizational change – Facilitation and meeting management – Coaching – Individual working styles

y Review two models for managing the organizational change that accompanies every SAP project and review five stages of a change curve that you and your team members will typically experience during an SAP initiative

y Explore simple, but effective tools and techniques that can increase the effectiveness and efficiency of your team and project meetings

y Learn the differences between traditional management and coaching styles and discuss how a coaching approach can increase the motivation and productivity of your team members

y Walk through a coaching decision tree that helps you address unsatisfactory performance of team members

y Understand the impact of working styles on individual and team performance and on stakeholder relationships

y Leave this session with practical tools and templates, tricks, and tips that will increase your self-confidence as well as your competency in leading and managing others through your SAP project

Morning sessions • 9:00 am – 12:00 pm

Pre-conference workshops

Pre-conference workshops continued on next page


7Pre-conference workshops

Afternoon Sessions • 2:00 pm – 5:00 pm

PMP® Bootcamp: A simplified 7-step approach for getting certified in three weeksBob Haseleu, Deloitte

Whether you are seeking certification for yourself or you have a stake in getting your team Project Management Professional (PMP)-accredited, this three-hour session walks you through a proven seven-step process to achieve the PMP credential while avoiding many of the common hurdles faced by traditional study group methods. See why this comprehensive approach, built on real-world tips and experiences, has a proven success rate exceeding 95%, while traditional courses result in fewer than 10% of participants achiev-ing PMP certification.

y Get an overview of the Project Management Institute (PMI®), and the benefits of achieving PMP certification as well as other PMI credentials

y Dive deep into the application and test-taking process details, see how to qualify and apply for the PMP test in just a few hours, and review sample questions to help you prepare

y Learn how to get certified in only three weeks, while still staying up-to-speed with your job back at the office

y Get studying tips and tricks, and discuss why extended study periods should be avoided

y Walk through the best PMP resources and study materials, where to find them, and why breaking them up into more manageable pieces is always best practice

y Get tips for implementing these proven techniques within your organization to get your team members quickly certified as well

y Take home valuable PMP resources, including documentation outlining the certification process, quick reference study cards, and a bootcamp resource binder to implement this seven-step approach back at the office

Strategies and best practices used by the experts to efficiently and effectively outsource SAP applications, processes, and resourcesYosh Eisbart, NIMBL

Whether you have been outsourcing any aspect of your SAP environment or are just getting started, this three-hour pre-conference workshop offers a step-by-step guide to outsourcing that results in resource optimization, cost savings, strong partnerships, and a high level of service. This session delivers:

y Guidelines for determining when outsourcing is the right approach

y An in-depth understanding of how to identify resource needs and map those to SAP outsourcing partner selection

y An explanation of various vendor engagement options, from a single resource through full application managed services and business process outsourcing

y Advice for developing a “partnership” mentality so that you start the relationship with your outsourcing partner off on the right foot

y The major steps you should follow during the RFP process

y Baseline quantitative vendor selection criteria you can adapt to do your own vendor analysis

y Lessons for building effective outsourcing service level agreements (SLAs) and integrating them into your contract

y Instruction for scheduling and conducting a vendor summit

y A detailed guide to SAP partner categories, accreditations, and certifications – what each means and how they affect your choice of partner

y Advice on how to effectively tackle change management challenges that accompany outsourcing engagements


8

Project strategy and leadershipGet off on the right foot: Proven strategies for planning and executing a successful project kick-off meetingRosemary Lavoie, HCLThis session delivers proven methodologies for ensuring that your kick-off meeting — the first step in your SAP project — is a success. Under-stand why a kick-off meeting prior to each new stage in your SAP project is a best practice. Attend this session and:

y Get lessons learned from true kick-off meeting experiences that are sometimes amusing, sometimes horrifying, but always enlightening

y Hear tips for drafting your kick-off meet-ing agenda with all essential items, such as a solid opening statement, timelines, and project phases

y Gain insight into who should speak at your project’s kick-off, who should refrain, and tips for keeping the discussion on topic and on time

y Explore (and take part in!) kick-off games used to boost enthusiasm and ensure effective team communication

An introduction to SAP technology for non-technical project managers: Demystifying the SAP architectureMark Sonnentag, Symmetry CorporationWith its buzzwords and technical concepts, understanding SAP architecture can be daunt-ing for non-technical SAP project managers. This session introduces you to SAP terminology and technology in non-technical terms. You will:

y Get the layman’s definition of an SAP environment’s many technical components

y Learn how to map SAP applications to the underlying physical infrastructure of your system

y Gain insight into the hardware, software, and infrastructure needed to support an SAP project

y Obtain insights into emerging technolo-gies like cloud computing and SAP HANA and how it will impact your SAP applications

Take home a diagram of an SAP technical environment and a list of key SAP terms and definitions.

Workshop Examining your SAP initiative from your stakeholders’ points of view to manage expectations and deliver a no-surprises successful project Doug Whittle, Whittle Consulting GroupThe longer you are a member of an SAP proj-ect team, the farther removed you can become from your various stakeholders and their per-ceptions of your project. As time goes on, expectations of each stakeholder group can change, resulting in miscommunication, frustra-tion, and ultimately, dissatisfaction on everyone’s part. This highly interactive session is a departure from traditional lecture. By attending, you will:

y Examine common frustrations, issues, and expectations of four key stakeholder groups: end users, senior business man-agement, IT, and your SAP project team

y Learn how to surface, manage, and mea-sure these issues throughout your project lifecycle through stakeholder mapping, ongoing communication, and practical change management techniques

y Discuss practical ways to view your SAP proj-ect through the lenses of your key stakeholder groups, thereby managing expectations and delivering a no-surprises project that is declared “successful” by all involved

Panel discussionTips, hints, and ideas for successfully completing SAP projects on time, under budget, and with a motivated teamModerator: Doug Whittle, Whittle Consulting Group and Kevin Moore, UCBPanelist: Jill Mikros, Johns HopkinsAttend this instructive panel discussion to learn secrets for how to effectively complete SAP projects on time and within budget from experienced project management experts. During this dynamic discussion, you will:

y Learn how to manage challenging proj-ects and deal with pressure

y Learn how to effectively manage complex project schedules and budgets

y Hear tips for keeping your project man-agement team motivated and energized

y Get answers and advice for how to man-age your SAP projects successfully

Come away with practical tips, hints, and ideas to help you script your own SAP success story.

Project CPR: Techniques for rescuing a troubled projectGerardo Winocur, SAP Services Latin American and the CaribbeanThis session offers best practices and strategies for rescuing an off-track or behind-schedule SAP project. Examine key warning signs of a project’s decline, such as scope creep, team apathy, and stakeholder disengagement. Come away from this session with:

y Recommendations for opening up the lines of communication between and across all stakeholders, including custom-ers and implementation partners

y An understanding of changes that must be made to the org structure and project roles required to rescue a project; i.e., you’ll need to appoint a project recovery executive

y A sample assessment that should be done prior to starting project recovery

y Tips for preventing projects from going astray, including quality gate reviews and project portfolio reviews to check health status

Track 1

Track 1 continued on next page


9

How to develop a comprehensive project governance model that assures consistency and accountabilityBrian Wilson, PwCThis session walks you through proven meth-ods for establishing and rolling out a solid project governance model. Based on exam-ples from successful project managers, you will learn how to:

y Leverage a governance model to build a consistent level of sponsorship and lead-ership in support of SAP projects

y Create and roll out an effective Responsi-ble, Accountable, Consult, and Inform (RACI) matrix

y Put governance around key areas, such as project management, change manage-ment, data management, technology, and security deliverables

Take home a sample RACI chart you can use when planning your next project.

WorkshopPractical advice for avoiding (or at least minimizing) the negative attitudes and behaviors that can sabotage SAP projects Doug Whittle, Whittle Consulting GroupEvery SAP project team needs to understand that the path to a successful implementation is well-worn by thousands of other teams who have already blazed that path before you! This path eventually forks into two directions — one way leads to success while the other takes you in a direction you don’t want (or need) to go. During this session you will:

y Learn five of the most common pitfalls you can (and should) avoid, not only dur-ing your project, but while attending this week’s conference. Gain an understanding of how these statements can get you in trouble:

– Silence is golden – Resistance is bad – We’re unique – We can’t because we don’t have … – This is just a “small” change

Case studyLessons in SAP project leadership from Lockheed MartinJeffrey Nash, Lockheed MartinThis interactive session includes insights from one of the world’s leading IT organizations that will provide a new spin on several aspects criti-cal to leading, or even being a part of, a project team. Find out how Lockheed Martin is provid-ing project managers and teams with the tools to think about leadership in a new way. By attending, you will:

y Walk through an exercise the company uses to demonstrate the impact perspec-tive has on project management and leadership styles

y Take home object lessons using common everyday items like Legos and modeling clay to teach or illustrate leadership and teaming concepts and principles or abstract ideas that you can use with your co-workers to engage them in creative learning activities to help build trust and rapport

y Learn how to nurture key relationships, build your mentoring skills, and gain self-awareness of how your non-verbal communication can make or break your message

Creative strategies for doing more with less: How to get the most from internal project teams and external consultantsMark Sonnentag, Symmetry CorporationWith tight budgets and limited resources, orga-nizations must think creatively in order to assemble project teams, meet key deadlines, and achieve desired business outcomes — all while keeping costs down. This session offers expert advice on the best ways to:

y Negotiate for resources from your non-technical business teams and utilize them smartly

y Hire outside consulting resources and understand how to go about it wisely with a well-defined RFP and SOW

y Assess your organization’s internal core competencies to ensure you use consul-tants only to augment — not replace — internal talent

y Decide whether to outsource develop-ment, either onshore or offshore, and understand the potential impact on your realization phase

Advice from Gartner to ensure that your IT project portfolio is aligned with your business strategyChristian Titze, GartnerGain a unique perspective, based on Gartner’s “Pace Layered Application Strategy,” to capture intelligence and actionable analysis of your application portfolio and how it aligns with key business processes. See how to leverage this model to prioritize and guide future invest-ments and business initiatives that impact the innovation-to-delivery process. By attending this session, you will:

y Gain insight to help you map business characteristics to each supporting appli-cation layer

y Learn how this approach is used to create an application strategy that prioritizes ini-tiatives, guides investments, and accommodates the flexibility required by dynamic markets

y Understand how this model can be fur-ther utilized to bolster decision support for future growth

Interactive discussion forumLeveraging your PMO to align project strategy with organizational goals and objectivesShannon Baldwin, NIMBLAre you tasked with establishing and operating a Project Management Office (PMO) to opti-mize business processes and get the highest value out of your SAP projects? Join an inter-active conversation with your peers to discuss the opportunities and best practices for lever-aging your PMO to align your SAP projects with organizational goals. Discuss how to:

y Use your PMO to set project milestones, such as business blueprint acceptance, technical solution review, and user accep-tance testing

y Predict — and track — project risks, including scope creep and lack of busi-ness user involvement in your PMO

y Leverage your PMO to engage and com-municate with key stakeholders, keep track of key decisions, and present issue resolution activities if disputes occur

Track 1: Project strategy and leadership



10Track 1: Project strategy and leadership

Case studyKBR’s best practices for designing internal controls as part of its SAP implementation projectJohn Ducote, KBRCompliance is one of the most important, yet frequently overlooked, components of an SAP implementation project. Find out how KBR incorporated internal control design into its SAP projects and how the company has been able to maintain compliance throughout multiple project lifecycles. Hear KBR share first-hand insights into:

y The checklists and document templates used to ensure that internal controls did not present problems for the project team or the auditors

y KBR’s secret ingredients for turning tradi-tionally adversarial auditors into welcomed and valued teammates

y The company’s strategy for conferring with auditors up front and delivering on audit requirements without disrupting project timelines

Navigating the brave new world: Technology and project considerations for the 3rd platformFred Isbell, SAPAccording to International Data Corporation, high technology is in the midst of a major tran-sition brought about by the combination of four forces: the cloud; mobile applications; big data; and, social and business networks. This session delves into:

y How the intersection of these four forces make projects, using the next generation of IT and technology, both more challeng-ing and more exciting than ever

y Insights into and recommendations for navigating this “next wave” of technology and business solutions, and project rec-ommendations to leverage the 3rd platform

Best practices and lessons learned for successful utilizing offshore resources during SAP implementation projectsDr. Ahmed Hezzah, AccentureThis session explores how to effectively utilize offshore resources during your SAP implemen-tation. Take a detailed look at the benefits of utilizing offshore resources, including cost sav-ings and flexible highly qualified resources, and get best practices for selecting an offshore implementation partner. By attending you will get tips and best practices to:

y Reduce the severity of some of the most common offshoring challenges – cultural or language barriers, parallel organiza-tions, undefined responsibilities, and demand for standardized processes

y Divide implementation project work between the onshore team and your off-shore workforce using proven methodologies, processes, tools, and organizational structures

y Learn how other customers who have uti-lized offshore resources during an SAP implementation have monitored, man-aged, and measured the results of offshoring activities

Case studyHow McKesson Specialty Health is flipping conventional project management models – and succeeding as a resultKailash Hemrajani and Patrick Lesandrini, McKesson Specialty HealthWhile the industry is trending toward utiliz-ing project methodologies like ITSM, Scrum, agile, and Run SAP Like a Factory, McKesson Specialty Health is running SAP projects like a .com using a flexible, tactical, and adaptive project delivery methodology and organiza-tion structure to reduce costs and ensure the delivery of commitments. In this session, you will explore:

y The four pillars of McKesson’s project management strategy, including global prioritization and resource capacity management

y The company’s major achievements, such as doubling revenues and tripling the number of customers and transactional volumes while remaining flat on opera-tional costs and continuing to drive down project costs

y McKesson’s strategy for ensuring employee engagement and keeping intellectual property in-house as the project unfolds


11

A comprehensive guide to adding Project Management Institute (PMI) and ITIL methodologies to your project management portfolioBrian Wilson, PwCThis session explores how PMI and ITIL meth-odologies and best practices can help promote rapid SAP deployments and successful go-lives. You will explore and gain an under-standing of:

y The complexities, limitations, and nuances of the PMI and ITIL methodology that must be balanced with the benefits

y PMI’s Project Management Professional (PMP) and ITIL certification requirements and the benefits of having all team mem-bers complete the certifications

y The principles of each of PMI’s five project management process groups — initiat-ing, planning, executing, monitoring and controlling, and closing

Come away with a sample SAP project plan based on the PMI and ITIL methodology.

Tips and tricks for using Microsoft Project to manage your SAP projectVikas Pathak, 3ProResearch shows that 80% of teams that use Microsoft Project use only 20% of the features. This session provides you with essential tips and techniques for monitoring and control-ling the progress of your SAP project. Through lecture and demo, this session offers best prac-tices and tips to help you:

y Turn Microsoft Project into a user-friendly modeling tool that will forever transform how you build and maintain your project schedules

y Utilize Microsoft Project to establish and track project milestones and overall proj-ect progress

y Make changes to project plans and sched-ules without jeopardizing project deliverables and timelines

Take home a sample Microsoft Project plan and use it as a starting point when beginning to plan an SAP implementation or upgrade project.

A comprehensive introduction to ASAP 8Lincoln Kirsten, Hitachi ConsultingThis session introduces the new ASAP 8 imple-mentation methodology and its different roadmaps. Take a look at the new tools avail-able in ASAP 8, understand the benefits of utilizing this methodology, and learn how to get started. By attending you will:

y Get an introduction to the two different roadmaps available in ASAP 8, including agile ASAP 8 and standard ASAP 8

y Watch a demo of both agile and standard roadmaps and identify which one is right for you depending on your goal

y See how to access ASAP 8 and learn more about the training offerings from SAP Education

Case studyHow Pacific Coast Companies utilizes the agile project management methodology to flexibly manage projectsRobyn Musillani, Pacific Coast CompaniesHear how Pacific Coast Companies is utiliz-ing the agile project management approach to maneuver through the traditional proj-ect gates and documentation requirements while delivering project requirements in reg-ular intervals to the business. Learn how this allows the project team to quickly adapt to any changes in the market or technology. Explore:

y Pacific Coast’s SAP implementation road-map, including its incorporation of agile into to a traditional project methodology and governance structure

y Pacific Coast’s process for getting esti-mates and approvals throughout the project life cycle, and to ultimately achieve the project deliverables and high customer satisfaction

y The specific checkpoints and deliverables needed to successfully manage technol-ogy projects the agile way, including scoping, estimation, and development of timelines for releases

How to manage SAP projects by integrating SAP Solution Manager and Microsoft Project: Getting the best of both worldsVikas Pathak, 3ProThis session explains how to integrate the key functionality of SAP Solution Manager and Microsoft Project to more efficiently manage an SAP project. By attending this session you will:

y Walk through the project management features within these tools, such as deliv-erable management, scheduling, budgeting/costing, resource allocation, tracking, and reporting, and identify the appropriate use cases for each

y Explore the functional integration points between SAP Solution Manager and Microsoft Project, such as process track-ing, and see how to merge key processes, such as scoping, resource allocation, and change requests, to provide managers with a big-picture view of project progress

y See a demonstration of how to leverage Microsoft Project for business blueprint tracking

Project methodologies, tools, and accelerators

Track 2



12

Case studyHow McKesson Specialty Health is flipping conventional project management models – and succeeding as a resultKailash Hemrajani and Patrick Lesandrini, McKesson Specialty HealthWhile the industry is trending toward utiliz-ing project methodologies like ITSM, Scrum, agile, and Run SAP Like a Factory, McKesson Specialty Health is running SAP projects like a .com using a flexible, tactical, and adaptive project delivery methodology and organiza-tion structure to reduce costs and ensure the delivery of commitments. In this session, you will explore:

y The four pillars of McKesson’s project management strategy, including global prioritization and resource capacity management

y The company’s major achievements, such as doubling revenues and tripling the number of customers and transactional volumes while remaining flat on opera-tional costs and continuing to drive down project costs

y McKesson’s strategy for ensuring employee engagement and keeping intellectual property in-house as the proj-ect unfolds

Leverage SAP’s assemble-to-order (A2O) approach to save time, money, and to simplify your next SAP implementation projectRaimar Hoeliner, SAP AmericaGet an introduction to SAP’s assemble-to-order (A2O) project management approach that utilizes a wide array of accelerated implemen-tation techniques, such as rapid deployment solutions, engineered services, cloud-based pre-assembly, visualization techniques, design thinking, remote delivery, iterative approach, and agile. In this session, you will find out how:

y Leading companies have used this inno-vative approach to reduce implementation cost and timelines by up to 40%

y Utilization of A2O can be used to improve time to value, reduce operations cost, minimize project risk, and improve proj-ect governance

y The acceleration techniques complement each other and are supported through the SAP ASAP 8 methodology

Tips to reduce project timelines utilizing critical chain project management principles Richard Catalano, ValidusGet an introduction to critical chain proj-ect management (CCPM) as a methodology to shorten the timeframe of SAP implemen-tations and change the culture of your PMO by focusing on the whole project and not the individual tasks and delivery dates. Attendees will learn the details surrounding the CCPM and its benefits including:

y Establishing aggressive and achievable target duration schedules while minimiz-ing the impact of “Parkinson’s Law”

y Providing resource alerts and effective prioritization allowing projects to take advantage of early task finishes while buffering to protect against later than scheduled finishes

y Using fever charts to simplify reporting and communication to your PMO or steering committee

Minimize project risks and maximize project quality using the SAP Enterprise Support AcademyLois Dick, SAP AmericaProjects often fail because they start out of the gate before they are ready, they go-live before they should, and project team mem-bers are insufficiently trained. Learn how to remedy these issues by tapping into the resources available from the SAP Enterprise Support Academy, a learning platform that fosters business and technical enablement of your end-to-end operations. During this ses-sion you will:

y Walk through the entire SAP Enterprise Support portfolio, which includes a best practice library, meet the experts, acceler-ated innovation enablement, and expert guided implementations

y Learn how to utilize these services by project phase or for specific targeted areas, such as better management of data volumes, security optimization, and sys-tem performance improvement

y Learn how to use SAP Continuous Checks to assess your technical readiness, man-age downtime or go live readiness, and ensure your solution is of high quality before it is made available to the business

Tips for integrating all of your project management tools for a synchronized and successful projectAjay Vonkarey, Alpha SiriusWhat project manager hasn’t spent time before a project status meeting collecting data and consolidating it into reports? This session provides you with best practices for integrat-ing data and processes from multiple project management systems into a single system, SAP Solution Manager. By attending you will:

y Learn how to clearly synchronize and manage data with central reporting

y Get an introduction to a fast and easy method for running all project manage-ment reports from one single source — SAP Solution Manager

y Walk through the technical integration between external project systems, such as Microsoft Project and SharePoint and SAP Solution Manager

Track 2: Project methodologies, tools, and accelerators


13

SAP ERP enhancement package projectsBest practices for accelerating your SAP enhancement package project and minimizing downtime Lon Blake, Emergys CorporationDeadline and downtime are two of the most critical benchmarks used to measure the suc-cess of any SAP enhancement package project. Through lecture and demonstration, become familiar with dozens of tools that help you con-quer these objectives. In this session you will:

y Learn how to utilize the solution browser tool to identify functional deltas between your current SAP ERP system and your system after the SAP enhancement pack-age is installed

y Understand the benefits of automated testing for an SAP enhancement package project, such as repeatability, consistency, and a reduction in the number of busi-ness users required

y Learn how to use the business process change analyzer to identify mission-criti-cal business processes impacted by software changes, test scope optimization for SAP support packs, and enhancement packages based on object coverage and test effort analysis

y Get expert advice to deftly navigate the SAP enhancement package information center to get the information you need, when you need it

Interactive discussion forumTried and true strategies, methodologies, and tools to keep your SAP enhancement package project on trackLon Blake, Energys CorporationWill my SAP enhancement package installation finish on time? Will it come in on or under bud-get? Managing a successful SAP enhancement package project shouldn’t be a guessing game. Attend this discussion forum, share your expe-riences, and get answers to questions like:

y Should I integrate my SAP enhancement package project into my upgrade project plan?

y What tools can I utilize to minimize down-time during my project?

y How can I utilize SAP Solution Manager during an SAP enhancement package project?

Case studyHow Johns Hopkins efficiently manages and automates testing for support and SAP enhancement package projectsSam Press, Johns Hopkins Learn how Johns Hopkins structures and manages testing across its support and SAP enhancement package projects and how testers (both business and technical) are lever-aging a number of testing tools to make the process more efficient and effective. Come away from this session with:

y An understanding of how test automa-tion has been achieved at Johns Hopkins with transactions in the SAP GUI and SAP Web environments

y Insight into the challenges Johns Hopkins faced with testing in a complex SAP envi-ronment, including testing with multiple operating systems and browsers, and how those challenges were overcome

y Examples of how the company uses spe-cific tools to manage testing events, standardize and create a documentation repository for test scripts and test results, and improve reports and metrics

Case study

Key lessons learned from Johns Hopkins’ SAP ERP enhancement package projectsJill Mikros, Johns HopkinsThis session takes a critical look at Johns Hop-kins’ SAP ERP enhancement package project, the project pitfalls and challenges faced, and the steps taken to finally achieve a stable, fully functioning SAP environment. During the ses-sion you will:

y Review the key goals, timeline, business involvement, and the support model from the company’s project

y See how Johns Hopkins identified and responded to red flags during its project that indicated potential issues with resources, budgets, and timelines

y Get insight into how the company pre-pares for post project challenges, including business growth, ongoing sup-port, and maintenance

Expert recommendations from the trenches that assure the success of your SAP enhancement package projectLon Blake, Emergys CorporationThis session provides expert guidance for get-ting started with, installing, and activating SAP enhancement package 6 — either as part of an upgrade or as a standalone project. Come away with a solid understanding of:

y SAP enhancement package architecture, contents, and strategies, including the role of equivalent support package stacks

y Important differences between SAP enhancement package installation and activation, including advice on the poten-tial time, effort, and complexity associated with configuring specific pieces of functionality

y The SAP tools available to assist you with your installation, including the solution browser, the scenario and process com-ponent list, and the Enhancement Package Information Center

Track 3


14

What every customer needs to know about SAP Solution Manager and its impact on your business applications and IT operation strategies John Krakowski, SAP AmericaWhether you are implementing or using SAP Solution Manager for the first time, upgrad-ing to the latest release, or seeking ways to improve an existing installation, this session is critical in helping you understand the full range of SAP Solution Manager capabilities and how they align with the broader con-text of SAP’s current and long-term support strategy.

y Enhance your understanding of SAP Solu-tion Manager’s role in application and operation management, including its basic requirements and opportunities for optimization

y Become familiar with best practice approaches for managing your run and build with SAP Solution Manager, to cre-ate efficient application management and solution operation

y Get an overview of the newest SAP Solu-tion Manager 7.1 capabilities and their impact on all SAP applications and infra-structure components — even SAP HANA® and Sybase® Unwired Platform

y Delve into key functionality and architec-ture enhancements delivered in SAP Solution Manager 7.1, and identify what’s required to take advantage of them

Take home documentation detailing function-ality delivered with the initial release of SAP Solution Manager 7.1, the new enhancements delivered with SAP Solution Manager 7.1 SP05, and the planned 2013 enhancements.

SAP Solution Manager landscape assessment: Critical considerations and lessons to understand, fix, and move forward Winni Hesel, EnowaConfiguring and deploying SAP Solution Manager (the right way) is a lot of work and extremely time-consuming — usually more so than anticipated. The underestimation of cost and time often leads to an incorrect or inaccurate SAP Solution Manager installation resulting in a sub-par landscape — and lots of frustration! This session will help get your SAP Solution Manager landscape — and the SAP systems it connects to — back on track by determining a baseline for assessment and providing recommendations on next steps.

y Discuss common SAP Solution Manager landscape problems for insight into how initial design and implementation issues may be at fault. For example:

– Did you complete all configuration steps in the setup guide? (And can you afford to perform only parts of the basic configuration and add settings for additional use scenarios later?)

– Were the appropriate parameters added and/or modified?

– Did you assign the correct product instance (of a technical system) to a logical component?

– Were the appropriate troubleshooting steps taken?

– Did you deploy a production instance of SAP Solution Manager to track business suite applications, and a development instance for product maintenance?

Plus, examine critical evaluation criteria to help determine if you should choose a single, dual, or three-tier landscape strategy for your SAP Solution Manager system.

Attendees who have not yet embarked on an SAP Solution Manager implementation will not only benefit from the above lessons learned, but they will also become familiar with critical technical, architectural, design, and mainte-nance issues that must be considered pre- and post-implementation.

Choosing the most effective method to get SAP Solution Manager 7.1 up and running: Upgrade versus new installationJohn Krakowski, SAP AmericaThis session provides you with detailed infor-mation for installing or upgrading to SAP Solution Manager 7.1. See how to use the innovation improvements, such as the new UIs to “sell” an SAP Solution Manager 7.1 upgrade to your management team and get tips for deciding when it makes the most sense to upgrade to 7.1.

y Learn how to leverage incremental improvements by selectively activating new features according to their impact on functionality you’re currently using

y Identify the pros and cons of the adop-tion strategy options for functionality that requires a migration project; for instance, incident and change request management

y Get guidelines for planning your land-scape to support the broadest possible adoption of SAP Solution Manager 7.1 and why this is important

y Get insight into the hardware consider-ations and sizing options for SAP Solution Manager 7.1

SAP Solution Manager

Track 4



15Track 4: SAP Solution Manager

New guidelines for validating, documenting, and monitoring your business processes: Lessons for new and existing SAP Solution Manager installationsVivek Banerjee, EnowaThis session examines principles of success-ful business process documentation in an SAP landscape and provides detailed insight into technical enhancements delivered in SAP Solution Manager 7.1 and their impact on cus-tomers’ existing documentation processes.

y Learn how Reverse Business Process Doc-umentation (RBPD), provided as a free content download, reads ST02 trace log data from your production SAP ERP sys-tems in order to accurately translate data into a business process hierarchy

y Get an introduction to the options avail-able for establishing an up-to-date, maintainable, and validated view of your business processes that meet both SAP’s requirements for documentation as well as your enterprise’s

y Explore new options to document not only processes and transactions, but also custom code elements

y Understand the way in which business process operations differ for companies using earlier versions of SAP Solution Manager

Tips for leveraging SAP Solution Manager to improve project blueprinting, configuration, and documentationMarci Braybrooks, IBIS AmericaThis session examines how to leverage the features and functionality of SAP Solution Manager to better manage project blueprint-ing, configuration, and documentation.

y Learn how the solution documentation assistant can be used to streamline the creation of business blueprint structures by utilizing the RBPD (Reverse Business Process Documentation) content

y Examine how you can realize quick wins and gain further insight into your SAP sys-tems by customizing the business blueprint structure to your requirements, assigning your custom transactions, and modeling and comparing different pro-cess variants, and get further insights into your SAP systems

y Hear how SAP Solution Manager can help you increase the acceptance of your busi-ness process structure, reduce the amount of time and effort needed to keep it up to date, and truly establish a single point of truth for your project

y See a demo of how to set up a business blueprint structure in SAP Solution Man-ager and learn how you can evaluate the process results with the solution docu-mentation assistant

Efficiently manage, document, and test your projects with SAP Solution ManagerWinni Hesel, EnowaThis session provides expert guidance to prop-erly utilize SAP Solution Manager to keep your SAP projects in check and compliant with proj-ect standards, including an overview of the most effective testing techniques and tools within SAP Solution Manager as well as a detailed overview of all functions available in SAP Solution Manager for test management.

y Step through demos that illustrate how to use key project features in SAP Solution Manager, from building a business pro-cess hierarchy and working with templates, to managing development and testing activities

y Know your options for leveraging SAP Solution Manager to streamline enhance-ment package, service pack, and upgrade projects, including tips to identify critical dependencies between connected sys-tems prior to an upgrade

y Learn how and when to utilize end-to-end scenario testing, individual function tests, and integration testing between non-SAP and SAP applications

y Understand the best ways to organize and store test cases and relate them to relevant business processes or process steps

y See how the Business Process Change Analyzer can help you determine your test scope and take the guess-work out of test planning

y Examine key integration points between SAP Solution Manager and commonly used third-party testing tools, such as HP Quality Center and Worksoft’s Certify

Take home a Microsoft Excel file you can use to test the new business process structure upload feature.




Leverage SAP Solution Manager 7.1 for end-to-end change control managementVivek Banerjee, EnowaThis session delves into over a dozen new or enhanced features available with SAP Solu-tion Manager as of release 7.1 SP07. Gather tips and tricks for utilizing Change Request Management (ChaRM) to improve day-to-day operations and production support.

y Learn how to align change control with SAP IT Service Management (SAP ITSM) to streamline application changes, trans-ports, and business process modifications

y Examine the latest updates to Change Request Management (ChaRM) and Quality Gate Management (QGM), and know when to use them individually or in combination

y Become familiar with the Enhanced Change and Transport System (CTS+) to effectively manage both ABAP and Java system changes

y Find out how to centralize and automate license distribution, system access manage-ment, and maintenance certificates

y Quickly identify and resolve configuration inconsistencies between reference sys-tems and target systems

Cost-saving techniques for leveraging SAP IT Service Management (SAP ITSM) for your help desk activitiesMichael Pytel, SAP NetWeaver Practice Lead, NIMBLWhether you are new to SAP Solution Manager or simply not yet using SAP IT Service Manage-ment (SAP ITSM), this session provides proven approaches for configuring, deploying, and leveraging SAP ITSM to support incident and service requests within your organization.

y Walk through the steps required to prop-erly prepare for and scope an SAP ITSM implementation, from required resources like setting up your support team organi-zation structure, to technical prerequisites such as determining categories for inci-dents and email templates

y Obtain criteria to determine whether and how to transition to SAP ITSM from exist-ing third-party help desk software, and identify associated cost-saving results

y Step through comprehensive demos that illustrate, in detail, how to deploy key capa-bilities of SAP ITSM, including self-service incident reporting, incident and problem interactive reporting, service management dashboards, and email notifications

Technical considerations and deployment strategies for taking IT support mobile with SAP Solution Manager 7.1Michael Pytel, SAP NetWeaver Practice Lead, NIMBLSAP Solution Manager 7.1 provides options for IT teams to view technical monitoring alerts and manage incidents and change requests via mobile devices, including Android and iOS (Apple). This session walks you through the requirements, benefits, and challenges asso-ciated with managing service and change request management via a mobile device.

y Get an overview of software and infra-structure requirements for using the new mobile applications that are included as part of your SAP software maintenance agreement

y Understand how to deploy SAP Solution Manager mobile applications inside and outside the organizations securely using standard protocols

y See what’s required to deploy SAP Solu-tion Manager functionality to smartphones and tablets, including SAP NetWeaver Gateway configuration requirements

y Step through live demos of the mobile applications IT managers and teams can leverage via tablets and smart phones to improve responsiveness to system and user issues

Security dos and don’ts: Critical lessons for granting proper access to SAP Solution Manager Michael Pytel, SAP NetWeaver Practice Lead, NIMBLSAP Solution Manager 7.1 includes features and tools that extend SAP Solution Manager from the Basis realm to the entire IT organi-zation and beyond. This session discusses how to obtain all of the benefits that the lat-est release provides without compromising security, including critical lessons for grant-ing access to SAP Solution Manager – from a user, role, authorization, and work center perspective.

y See what’s required to achieve the appro-priate level of SAP Solution Manager access control through the proper use and provisioning of roles

y Obtain strategies to avoid the top security risks that commonly occur in SAP Solu-tion Manager deployments, such as functional teams making changes to tech-nical configuration

y Take a look at how security within SAP Solution Manager is designed to support multiple teams

y Get lessons on how to use SAP security roles to control documents and status val-ues during an SAP project

y Understand common roles within SAP Solution Manager based on other cus-tomer environments, including project managers, production support managers, business analysts, QA testers, basis, and security support

y View a demo that shows how SAP Solu-tion Manager work centers are controlled by security roles delivered by SAP

Take home a sample role matrix you can use in your SAP Solution Manager environment to ensure the right level of access is being granted.




SAP Solution Manager just got friendlier: Lessons for leveraging dashboards, mobile, and new UI enhancements to improve the user experienceJohn Krakowski, SAP AmericaThis demo-intensive session provides a guided tour of the latest enhancements and capa-bilities designed to simplify the SAP Solution Manager 7.1 user experience. Specific UI, dash-boards, and mobility options, along with practical recommendations for using them, will be discussed in detail.

y Examine the major user experience improvements and additions made to SAP Solution Manager 7.1:

– Test scope optimization for support and enhancement packages

– SAP ITSM’s simple, flexible, state-of-the-art interface for business users

– Quality Gate Management’s central point to more efficiently build, test, and deploy plans for projects

– Visualize business processes modeled with Business Process Blueprinting

– ChaRM’s modernized UI based on CRM Web Client UI Framework

– A management dashboard for providing IT executives with the right KPIs

y Find out how application operations teams can gain greater visibility to proac-tively monitor applications and business processes with better access to Run SAP Like a Factory

y See how to view your alerts and manage incidents from anywhere using new mobile applications for incident manage-ment, change approvals, and system and end-user experience monitoring

y Understand the system metric monitors based on SAP NetWeaver® BW data and see how to access interactive reports such as system availability, CPU utilization, response times, HTTP sessions, and many others for your ABAP- and Java-based systems

Putting it all together: Running your entire SAP solution like a factory using SAP Solution Manager 7.1John Krakowski, SAP AmericaBolster your understanding of what’s new in the application operations functionality SAP Solution Manager 7.1 affords for central monitoring, alerting, analysis, analytics, and administration of your solution landscapes.

y Strengthen your understanding of how to get started with Run SAP Like a Factory (RSLAF) as a framework to develop an optimized operations platform to run your SAP solutions

y Get expert recommendations for creating and utilizing RSLAF to support your Oper-ations Control Center to:

– Enable automated alert-based management of SAP solutions

– Utilize dashboards for efficient operations of SAP solutions

– Run SAP with a minimum number of FTEs per shift

– Collaborate between customers, partners, and SAP

– Centralize operations – Connect to SAP via the Mission

Control Center – Combine key lessons from the

seminar to transform the operation, support, and maintenance of your SAP applications and infrastructure

How to manage SAP projects by integrating SAP Solution Manager and Microsoft Project: Getting the best of both worldsVikas Pathak, 3ProThis session explains how to integrate the key functionality of SAP Solution Manager and Microsoft Project to more efficiently manage an SAP project. By attending this session you will:

y Walk through the project management features within these tools, such as deliv-erable management, scheduling, budgeting/costing, resource allocation, tracking, and reporting, and identify the appropriate use cases for each

y Explore the functional integration points between SAP Solution Manager and Microsoft Project, such as process track-ing, and see how to merge key processes, such as scoping, resource allocation, and change requests, to provide managers with a big-picture view of project progress

y See a demonstration of how to leverage Microsoft Project for business blueprint tracking


18

Mergers, acquisitions, and consolidation projectsA comprehensive guide to managing an SAP rollout or consolidation project resulting from a merger or acquisition Adam Tkacz, PwCMergers and acquisitions often leave the resulting companies with an array of disparate systems, duplicate functionality, or function-ality gaps. This session provides guidelines and best practices for managing an SAP trans-formation project in the case of a merger or acquisition. Come away with a clear under-standing of:

y Guidelines for managing the legal and compliance risks that can arise when merging or separating processes and data

y Tips for overcoming the most common system landscape challenges that can occur during the project, including clon-ing or separating interfaces to SAP or non-SAP systems, cutover management, and data separation, migration, and archiving

y The legal, compliance, change manage-ment, and data management related challenges you will face and tips for over-coming these challenges

Case studyHow Johns Hopkins integrated an acquired company into its existing SAP solutionJill Mikros, Johns HopkinsThis session explores how Johns Hopkins effec-tively integrated an acquired hospital into its existing SAP solution. Learn how the company approached the project, managed change, and successfully went live. By attending you will:

y Hear how the company structured testing during the project, including the original approach, phases planned, and testing coverage

y Learn about the training approach, time-line, and user feedback from the experience

y Understand the strategic conversion deci-sions, pre-go live clean up, and conversion timeline Johns Hopkins utilized

y Find out how the project team and the hospital transitioned to post go-live support

Practical advice and considerations for IT integration, divestiture, and consolidation during a merger, acquisition, or restructuringPeter Grottendieck, DeloitteThis presentation provides tips to success-fully manage the integration, consolidation, or divestiture of SAP and other systems driven by mergers, acquisitions, or reorganizations. Learn how to successfully manage these types of projects, so that the post-transaction company will be able to:

y Deliver value to stakeholders, particularly when undertaking bold initiatives such as merger, acquisitions, and restructurings

y Prevent value erosion and unrealized syn-ergies through more detailed IT due diligence

y Position IT as an enabler of mergers, acquisitions, or restructurings and a lever to consolidate product ranges, increase market share, enter new markets or gain new customers

y Avoid significant disruptions to the business

Managing a large scale global SAP system consolidation projectKevin Moore, UCBThis session shares lessons learned and best practices from a large and complex SAP sys-tem consolidation project that resulted in the successful migration of users, processes, and data from three separate legacy SAP systems in three countries (U.S., Canada, and Mexico) to a single, global SAP ERP 6.0 system. Come away from this session with:

y Tips for structuring business and IT teams globally and locally to successfully com-plete this type of a project

y Insight into the challenges, successes, tools, methods, and lessons learned from each major phase – project prep through go-live

y Guidelines for successfully migrating over 100 different master and transactional data objects across functional domains from multiple countries

Case studyPacific Coast Companies’ approach for replacing legacy systems with SAP as the result of an acquisition Melody Frinzell, Pacific Coast CompaniesLearn how the team at Pacific Coast Compa-nies streamlined its project process to quickly integrate acquired businesses and their sys-tems into its always evolving SAP landscape. Take a detailed look at the specific guidelines the company utilizes for the entire proj-ect process, including the initial assessment, requirements evaluation, and project execu-tion. Come away from this session with:

y A checklist for upfront requirements gath-ering that focuses on putting the business first and determining what’s being pur-chased or added, and more importantly – what isn’t

y A project plan outline that you can utilize for an acquisition project that includes project initiation, requirements gathering, scheduling of major milestone including legacy system archival, prep for go live and the actual cutover and conversion

y Best practices for a successful conversion and an understanding of what it takes to partner with the business for a smooth acquisition

Track 5


19

Mobility projects

Track 6

5 critical factors that could make or break your SAP enterprise mobility projectSteven Crooke, ExpertIGThis session highlights the ways in which enterprise mobility projects differ from tradi-tional projects and provides best practices for success. This session provides insight into:

y Key decisions that need to be made up front in order to select the right strategy for your project, including determining the appropriate business scenarios for mobile

y The most common reasons mobility proj-ects fail, including single- and multi-use application design choices, no repetitive release strategy, and a poor staffing strategy

y The role of change management in a mobility project and get best practices for managing this overwhelmingly important part of the project

Take home a copy of an SAP Pinnacle Award-winning enterprise mobility app that shows how the concepts of this talk were put into practice to achieve success

A comprehensive guide to managing the testing phase of your mobility projectShoeb Javed, WorksoftGain insight into the unique challenges that can arise during the testing phases of a mobil-ity project, along with advice for effectively performing unit, regression, user, stress, and volume testing. Obtain expert recommenda-tions to help you:

y Plan your testing strategy, including determining what type of testing is most appropriate for your project, structuring your team, assigning roles and responsi-bilities, and executing tests

y Ensure efficient infrastructure support for testing

y Identify the steps necessary to close a testing cycle, measure the effectiveness of your testing efforts, and to reuse testing methodologies and processes for future mobile projects

Guidelines for keeping your systems and data secure during an SAP mobile deploymentGary Prewett, NIMBLThis session delves into what a project man-ager can do to limit the security risk to its SAP systems during a mobile implementation. Top-ics covered in this session include:

y Identifying the information security risks in your mobile deployment, including sensitive data disclosure, authentication bypass, and privilege escalation

y The architecture most commonly utilized for mobile projects to address security risks, including external risk, such as inse-cure authentication and privilege escalation, by sources outside the organization

y Strategies for addressing risk early in the mobile project lifecycle to minimize the impact to the project


20

SAP BusinessObjects projects

Track 7

A field-tested guide for executing a BI strategy and roadmap that drives business alignment, user satisfaction, and adoptionHariharan Margabandhu, TekLink InternationalAttend this session for insight into techniques proven to be successful at driving user adop-tion when deploying BI functionality from SAP — both SAP NetWeaver BW and SAP BusinessObjects. Get an inside look at how roadmap definition, governance, your testing strategy, performance management, and train-ing play a key role in building trust with your user community. The speaker draws on personal experience in the field to provide you with:

y Leading practices for establishing techni-cal and data governance to ensure data quality, consistency, and long term align-ment with the business

y Techniques for building, maintaining, and ensuring adherence to a robust, flexible, and scalable reference architecture

y Methods to engage and train power users to improve adoption of SAP NetWeaver BW and SAP BusinessObjects BI tools and solutions

Guidelines and best practices for managing a global SAP BusinessObjects 4.0 upgrade projectBob Zenker, Decision First TechnologiesThis session provides you with tips for planning and executing a global migration and upgrade to SAP BusinessObjects 4.0. Using examples from a large SAP BusinessObjects 4.0 upgrade project that included 70,000 reports and 6,500+ users, this session provides you with real-world lessons for planning and executing your own BI upgrade. In this session you will explore:

y The importance of prioritizing user adop-tion as an outcome of your SAP BusinessObjects BI upgrade projects, especially when content ownership is unclear and users are resistant to change

y A best practice structure for analyzing and preparing your technical landscape and your business community for change

y Each phase of an SAP BusinessObjects BI upgrade project, including tips for con-tent rationalization, organizational change management, and project planning

A field-tested guide to implementing a high-performing SAP BusinessObjects BI 4.0 solution that your users will love and adoptShankar Muthuswamy, Method 360 Attend this session and learn how a senior BI consultant has helped dozens of companies overcome SAP BusinessObjects BI 4.0 imple-mentation challenges and pitfalls that can result in poor system performance after go-live. The speaker draws on personal experience in the field to provide you with:

y Best practices to prepare and size systems in a heterogeneous landscape for optimal performance when working with large data volumes

y Techniques to build better semantic layer (universe) models with the right data foundations and business layers

y Methods to architect multi-source data federation scenarios across SAP NetWeaver BW and non-BW data sources

Come away with an understanding of BI front-end reporting tools and how to size and tune your back-end system to ensure that they per-form according to user expectations.

Case study

How McKesson is delivering business insights and analysis to users anywhere, anytime Gabriel Orthous, McKessonIn this session, McKesson discusses decision criteria, best practices, and lessons learned from its recent mobile BI deployment.

y Get recommendations from the company to build and prove a solid business case for mobile BI, including tips to help quan-tify ROI on mobile technology investments and recommendations for gaining executive buy in

y Examine technical and business require-ments needed to provide robust enterprise benchmarks for implementing a flexible mobile BI solution

y Gain tips for how to sell and brand mobil-ity as a product to current end users

SAPexperts panel discussion

BI disasters and how to avoid themGabriel Orthous, Director of Business Analyt-ics & Product Management, McKesson, and Ken Wong, The Irvine CompanyBI projects going over budget. Tests reveal-ing design flaws. Creep scope. These and other problems can delay a BI endeavor and lead to destructive finger-pointing. Hear some real-life and anecdotal tales of survival from our panel of experts, who—through the bene-fit of hindsight—will provide lessons learned and tips to avoid similar problems. You’ll also have the opportunity to discuss your own BI project nightmares and pose questions to our panelists.


21

SAP HANA projects

Track 8

Tips for organizing, planning, and executing your SAP HANA implementation projectJonathan Haun, Decision First TechnologiesThis session provides you with a detailed understanding of how SAP HANA implemen-tation projects are structured and organized, how data models are designed, and how reports are developed. By attending you will learn how to:

y Start provisioning data into your SAP HANA system using a multitude of data connections (SLT, DXC, and data services), and data modeling concepts

y Integrate SAP BusinessObjects BI and EIM tools with SAP HANA, including tips for integrating SAP Data Services and SAP BusinessObjects

y Examine a typical architecture for SAP HANA and understand the benefits of architecting your solution using both SAP BusinessObjects BI and EIM tools

A comprehensive overview of the rapid deployment solutions available for implementing SAP HANAMarian Harris, SAP LabsLearn how your project teams can leverage the SAP Simplified Rapid Deployment Solu-tion Experience to reduce costs and deliver the right business processes and insight in weeks with cloud and on-premise deployment options for SAP HANA. In this session you will:

y Understand the four key elements in a pre-assembled rapid deployment solution and what each means in the different use cases for SAP HANA

y Identify and choose the right option to bring SAP Business Suite powered by SAP HANA, SAP HANA Live and more into your own landscape, whether it is on-premise, in the SAP or certified SAP Partner Cloud, or in your own private cloud

y Walk through the project documentation that accompanies each implementation option, and learn how to use it as the starting point for your own end-user doc-umentation and training

Tips and best practices for creating a robust data model for your SAP HANA implementationBing Chen, Method360Even with the many performance and scalabil-ity benefits of SAP HANA, good methodology and a well-designed data model are as impor-tant as ever. Attend this session and learn how to apply the principles of a well-known data warehouse design methodology to create a robust dimensional data model and ultimately drive a successful SAP HANA implementation. Gain insight into:

y The benefits of a conformed dimensional data model and the tools you can utilize to build it, such as the bus matrix and data mapping

y How to apply the fundamentals of dimen-sional data modeling to your SAP HANA implementation

y How to build and import a logical data model into SAP HANA

Take home a sample bus matrix and data map-ping spreadsheet to leverage within your own organization, along with references to addi-tional resources.

Case study

Lessons from Animal Health International’s SAP NetWeaver BW to SAP HANA migration project Tim Hays, Animal Health InternationalAre you planning or considering a migration from SAP NetWeaver BW to SAP HANA? If so, get lessons from Animal Health’s firsthand experience so you don’t have to learn the hard way.

y Get details on the steps Animal Health International took to prepare its SAP NetWeaver BW landscape for SAP HANA, such as performance tuning ETLs, APBP code review, and regression test planning

y Hear how the company managed infra-structure challenges associated with running SAP HANA in a highly virtualized environment

y Get practical recommendations from the company’s experience to properly plan, budget, test, and size an SAP HANA implementation

A leading expert shares lessons from real-world migrations to SAP NetWeaver BW on SAP HANAJesper Christensen, COMERITThis session explores best practices for kick-starting and managing an SAP NetWeaver BW to SAP NetWeaver BW on SAP HANA migration project. Find out which activities are critical to a smooth cutover without incurring unneces-sary costs. Come away from this session with:

y An overview of the options available for executing an SAP NetWeaver BW on SAP HANA migration project, such as migra-tion in place, selective migration, and setting up a parallel system

y Examples of project plans, resource plans, and timelines that have been used suc-cessfully by major companies migrating from SAP NetWeaver BW to SAP NetWeaver BW on SAP HANA

y Advice for structuring performance and stress testing to ensure that all functional-ity used in the system is tested

y Guidelines for minimizing downtime by using the post copy automation (PCA) tool


22

Strategically plan and implement your next SAP global rollout – on time, on budget, and with minimal stress to the organization Dr. Ahmed Hezzah, AccentureThis session offers practical strategies and spe-cial considerations for planning and executing a global SAP rollout. Evaluate the pros and cons of a big bang versus a phased approach and the impact of each approach on project timing and budget. In this session you will:

y Learn how to structure your rollout using a phased approach, starting in one area of the world and ending in another

y Overcome common change manage-ment challenges associated with global projects by building a solid communica-tion plan

y Get insight into how to manage specific cultural, technical, organizational, and financial challenges (that can impact global project timelines and budgets) by making certain provisions in your global rollout strategy

y Discuss ways to localize your global roll-out through proper translation, testing, and training, and see how this helps stan-dardize SAP processes globally

Managing a large scale global SAP system consolidation projectKevin Moore, UCBThis session shares lessons learned and best practices from a large and complex SAP sys-tem consolidation project that resulted in the successful migration of users, processes, and data from three separate legacy SAP systems in three countries (U.S., Canada, and Mexico) to a single, global SAP ERP 6.0 system. Come away from this session with:

y Tips for structuring business and IT teams globally and locally to successfully com-plete this type of a project

y Insight into the challenges, successes, tools, methods, and lessons learned from each major phase – project prep through go-live

y Guidelines for successfully migrating over 100 different master and transactional data objects across functional domains from multiple countries

SAP Experts panel discussionLessons learned and best practices from global project managersModerator: Yosh Eisbart, NIMBLAttend this informative panel discussion to hear best practices, proven strategies, and lessons learned from expert SAP project man-agers who have “been there, done that.” In this lively discussion you will:

y Come away with tips for architecting, delivering, and supporting geographically distributed projects

y Hear how the panelists efficiently lever-age project accelerators to enhance both their new SAP initiatives and existing SAP environments

y Walk away with best practices for resolv-ing your most difficult global project management challenges

Managing global projects

Track 9


23

When the finish line is in sight: How to effectively manage cutover activities for a successful go-liveDavid Salvati, DeloitteLearn how to increase the likelihood of a suc-cessful cutover and go-live with early planning, tight controls, and structured routines. This session provides you with best practices for assigning key roles and responsibilities to exe-cute, monitor, and control cutover activities. By attending, you will:

y Find out how to set up dress rehearsals to mitigate dependency issues

y Get tips for coordinating with multiple support teams (Basis, development, con-figuration) to ensure a smooth cutover

y Understand the importance of simulating the experience of a user on day 1 and how to ensure a smooth transition to pro-duction support

WorkshopLeading yourself and others through change: An organizational change model for guiding your SAP projectDoug Whittle, Whittle Consulting GroupOrganizational change management is an essen-tial part of every SAP project. Failing to manage change efficiently in your post-project environ-ment can lead to user resistance, delayed ROI, and frustration for both end users and the proj-ect team. During this session you will:

y Walk through a simple change curve model that serves as a framework for guiding yourself, your project team, and your end users, through the change journey

y Learn how to identify the characteristics, types of conversations, and specific behaviors you will encounter for each phase and alternative for addressing and guiding individuals on a positive forward path

y Examine communication strategies that are effective in each phase to engage oth-ers in change dialogues and to reinforce positive behaviors

Take home a self-assessment tool that will help you communicate change more effectively to end users and to the lines of business.

Guidelines and best practices for testing and mitigating risk before go liveCuan White, SAPThis session focuses on how to increase testing efficiency at a lower IT cost and how to avoid costly business risks and bottlenecks associ-ated with innovative implementations like SAP HANA, mobility, and SAP upgrades. By attend-ing you will:

y Streamline end-to-end test creation and maintenance using the SAP Test Accelera-tion and Optimization tool to create modular test cases and to avoid writing script code

y Learn how to utilize quality and perfor-mance software to increase testing efficiency and improve accuracy while reducing testing costs

y Learn how to prevent defects from prolif-erating by utilizing a single, unified platform to share results across projects and teams

Making change stick: Leveraging training and technology trends to improve user adoptionKerry Brown, SAPLearn how to build a flexible, sustainable train-ing, education, and change management strategy to drive user adoption and improve performance. This session offers insight into trends, such as social learning and mobility that can be leveraged to improve change man-agement. By attending you will:

y Get insight into the impact of poor or insufficient training and best practices in building user self-sufficiency

y Learn how to measure the impact of train-ing (or the lack of training) in your organization based on insights from the analyst community

y Explore tools used by customers to suc-ceed, including documentation, learning management, social learning, and user performance monitoring

How a project manager can build a test environment using SAP Test Data Migration Server (SAP TDMS) to build a test environmentGabriel Mensching, NIMBLThis session explores the key capabilities of SAP Test Data Migration Server, including the ability to scramble sensitive data while main-taining transactional integrity, and highlights how a project manager can utilize SAP Test Data Migration Server to build a test environ-ment and streamline the testing process. By attending you will learn how to:

y Use the SAP Test Data Migration Server time-based reduction feature to bring over a subset of client-dependent trans-actional data based on a selected time period, reducing the amount of storage needed during a project

y Easily and repeatedly refresh test systems with current data, without the need to use Basis resources for post-processing

y Utilize the business process library to transfer current specific subsets of data for testing, including things like purchase orders, GL accounts, contracts, and sales invoices

Bringing your project to completion: Testing, data migration, and change management

Track 10



24Track 10: Bringing your project to completion: Testing, data migration, and change management

Interactive discussion forumEffective, actionable, and repeatable data migration strategies for project managersShannon Baldwin, NIMBLThis exchange of ideas with experts and peers takes on data migration challenges that can occur with any SAP project. Find out how other SAP customers have addressed these chal-lenges, as you discuss questions like:

y What are the key components of a stan-dardized and proven approach to planning, designing, and implementing a sound data migration strategy?

y How should you address the key compo-nents of a holistic data migration strategy, such as a focused data migration team, data migration protocols, and repeatable testing phases?

y What are the most effective ways to design, create, and use data validation and reconciliation scripts?

y Learn from your peers’ experiences, dis-cuss your unique data migration challenges, and walk away with real-world insights for effectively managing data during an SAP project

A comprehensive guide to what project managers need to know to be prepared for testingDavid Diehl, DeloitteThis session delves into what you as a project manager need to know to be prepared (and prepare your team) for testing cycles. Find out what you can do now to properly plan test-ing for your implementation project and learn how to:

y Properly perform business process map-ping, an extension of the typical business process modeling project activity, and see how it feeds into organizational change management and testing

y Align role-to-position mapping with your testing process

y Build a team of the right people, assigned to the right tasks, for both the preparation and execution of the different test cycles

Case studyHow Johns Hopkins efficiently manages and automates testing for support and SAP enhancement package projectsSam Press, Johns Hopkins Learn how Johns Hopkins structures and manages testing across its support and SAP enhancement package projects and how testers (both business and technical) are lever-aging a number of testing tools to make the process more efficient and effective. Come away from this session with:

y An understanding of how test automa-tion has been achieved at Johns Hopkins with transactions in the SAP GUI and SAP Web environments

y Insight into the challenges Johns Hopkins faced with testing in a complex SAP envi-ronment, including testing with multiple operating systems and browsers, and how those challenges were overcome

y Examples of how the company uses spe-cific tools to manage testing events, standardize and create a documentation repository for test scripts and test results, and improve reports and metrics

A comprehensive guide to managing the testing phase of your mobility projectShoeb Javed, WorksoftGain insight into the unique challenges that can arise during the testing phases of a mobil-ity project, along with advice for effectively performing unit, regression, user, stress, and volume testing. Obtain expert recommenda-tions to help you:

y Plan your testing strategy, including determining what type of testing is most appropriate for your project, structuring your team, assigning roles and responsi-bilities, and executing tests

y Ensure efficient infrastructure support for testing

y Identify the steps necessary to close a testing cycle, measure the effectiveness of your testing efforts, and to reuse testing methodologies and processes for future mobile projects

WorkshopConducting a post-mortem project evaluation: Project review tools, tips, and templates that support your SAP continuous improvement strategyDoug Whittle, Whittle Consulting GroupHow do you capture all the lessons learned from your current SAP project and apply that valuable information to future projects? A crit-ical, but often overlooked component of SAP initiatives is the end-of-project (post-mortem) evaluation, in which the project team gath-ers data to determine how to improve and be even more successful in future projects. Through discussion and exercises, this interac-tive session delivers:

y Specific tools, templates, and guidelines for conducting effective project evalua-tions, incorporating both quantitative and qualitative methods

y Lessons to identify which stakeholders to include in the feedback process, ways to increase their participation, and ideas for gaining concrete, useful information

y Participation in a quick hands-on demon-stration of one of the recommended feedback processes


25

Top 10 factors that should be part of every SuccessFactors initiativeJeremy Masters, WorklogixBased on real-world experience with the ear-liest SuccessFactors customers, this session delves into the key factors every HR, IT, and business leader must weigh carefully in order to avoid unnecessary costs and maximize ROI from a SuccessFactors initiative. By attending, you will:

y Examine, in detail, the 10 most critical business, strategy, and technical topics that need to be addressed when embark-ing on a SuccessFactors implementation, integration, or migration project, including:

1. Features and functions

2. Deployment options

3. Integration

4. User experience

5. Application architecture

6. Configuration and customization

7. Security and access controls

8. Mobility

9. Analytics

10. Change management

y Understand the impact each factor has on overall ROI

y Get an understanding of timelines, includ-ing insight into where each item falls into the project cycle — and see how this depends on the deployment approach

The SuccessFactors roadmap: Current capabilities, planned investments, and product strategyPrashanth Padmanabhan, SAPWhile SAP’s acquisition of SuccessFactors pres-ents countless opportunities to transform HR organizations across the globe, questions and uncertainty remain surrounding long-term implications. In this session, you will hear directly from Prashanth Padmanabhan — Senior Director of Product Management in SAP’s HCM group with responsibility for SAP SuccessFactors Hybrid solutions — about the future of HR at SAP. If you have questions, he will have answers. Attend to:

y Examine, in detail, the product roadmap and strategy for SuccessFactors solutions to understand how cloud-based HR options will evolve in the coming years and what this means for SAP ERP HCM

y Arm yourself with the ability to make appropriate investment decisions with detailed information on SAP’s plans for future HR development, including the role of Employee Central

y Get an overview of recent and planned investments in a standardized integration path between the cloud and SAP ERP HCM on-premise solutions

Come away with a comprehensive under-standing of how recent changes to SAP’s HR strategy may impact current and future deci-sions and projects at your organization and what you can do now to best prepare.

NEW! SuccessFactors

Track 11



26

A guided tour of SuccessFactors solutions Prashanth Padmanabhan, SAPThis session offers an up-to-date guide to the expanded range of features that SuccessFactors delivers for HR. Attendees of this session will:

y Through lecture, visual example, and live demonstration, explore the cloud-based HR functionality from SuccessFactors, including:

– Performance and goals – Recruiting – Compensation – Learning – Succession and development – Employee Central – Employee Central Payroll

y Pinpoint key differences between SAP and SuccessFactors solutions and how this may impact the user experience from both an employee and manager perspective

y View a demo that examines the capabili-ties of SuccessFactors’ performance and goals functionality, including how it can be implemented with on-premise SAP installations or as a stand-alone cloud-based solution

y Discover how SAP Jam can be used to streamline talent management process, including social learning, employee onboarding, and performance manage-ment, through social collaboration

y Walk through a live demo that shows how to leverage SuccessFactors functionality for recruiting to manage career opportu-nities through recruitment marketing and to enable onboarding activities

y Understand how to leverage SuccessFac-tors Workforce Analytics for actionable insights across talent, HR, and business data to give you a unified view of work-force performance and its impact on business results

Exclusive take-home resource A high-level sample SuccessFactors implemen-tation timeline

On-premise, cloud, and hybrid: Options, criteria, and guidelines for deploying talent management solutions in a variety of landscapesJeremy Masters, WorklogixThis session examines the pros and cons of various talent management deployment options — and provides advice for achieving success and avoiding pitfalls, no matter which path you take.

y Delve into the benefits, risks, and trad-eoffs of running talent management solutions in three types of environments:

– On-premise – Cloud (also referred to as on-demand or

Software as a Service (SaaS)) – Hybrid

y Gain a clear understanding of what the various deployment options mean in an SAP and SuccessFactors context:

– On-premise: SAP ERP HCM – Cloud: SuccessFactors – Hybrid: HR core on-premise + talent

management in the cloud

y Examine key evaluation criteria for deter-mining which deployment option is best for your organization, including integra-tion, data ownership, user experience, and cost

y Weigh the pros, cons, and tradeoffs of the various deployment options from a secu-rity, application performance, and customization perspective

y Find out how your landscape choice affects your ability to deploy talent man-agement applications via mobile devices

Come away with a thorough understanding of how project plans, timelines, and key tasks for talent management rollouts differ depending on deployment approach.

An expert’s guide to preparing your HR landscape and users for a SuccessFactors initiative Kellie Fitzpatrick, Symphony Management ConsultingThis session examines the various ways in which a SuccessFactors project differs from a typical SAP implementation, from planning methodol-ogy and timelines to key differences in setting up the organizational structure. You will:

y Identify fundamental differences between the organizational structure in Success-Factors versus SAP, including an overview of position-based and roles-based struc-ture, and how this impacts critical design elements and requires realignment of jobs and competencies

y Debunk the myth that cloud-based HR applications are not secure — they just require a different approach to access control than on-premise systems

y Prepare for the impact of cross-system reporting and identify your options for using SuccessFactors Workforce Analytics or SAP BusinessObjects BI tools

y Understand project differences relating to resource and staffing requirements that must be assessed prior to go-live — from support team composition to new skills your HR, IT, and business organizations may require

Exclusive take-home resource A sample project plan and resource allocation overview

Track 11: SuccessFactors



27

Demo Session Best practices for leveraging SuccessFactors mobile functionalityJeremy Masters, WorklogixThis session discusses requirements and capa-bilities of SuccessFactors mobile functionality, including a look at its technical architecture for insight into connectivity, security, and configuration.

y Through live demos, attendees will see the latest SuccessFactors mobile function-ality in action, including:

– BizX Mobile Touchbase – BizX Mobile Jam – BizX Mobile Org Chart – BizX Mobile Recruiting – BizX Mobile Learning – BizX Mobile Goals & Performance

Attendees will also get an overview of the pricing and deployment model for the SuccessFactors mobile functionality offerings.

Securing your SuccessFactors applications Kellie Fitzpatrick, Symphony Management ConsultingAs interest and excitement grows over the con-cept of a cloud-based HR model, questions remain around security implications associ-ated with hosting sensitive data and critical applications off-site. This session pinpoints key differences between on-site and off-site secu-rity and identifies the steps you need to take to ensure optimal data protection in the cloud. You will:

y Examine the role-based permissions con-cept in SuccessFactors and how to achieve the appropriate level of access control through the proper provisioning of roles

y Identify critical differences between on-premise and off-premise permissions and how this impacts user security

y Get an overview of security implications associated with single sign-on (SSO)

y See what’s required to factor security requirements into proxy management to avoid potential unauthorized user access

y Understand how security requirements vary depending on implementation approach, including additional steps you may need to take to secure a hybrid deployment

A comprehensive and up-to-date guide to the SAP/SuccessFactors integration roadmap and technology strategyPrashanth Padmanabhan, SAPThis session examines, in detail, the SAP/Suc-cessFactors integration strategy and roadmap and provides best practice recommendations for leveraging the SAP-delivered integration between SAP ERP HCM and SuccessFactors. By attending, you will:

y Hear directly from SAP about recent and planned investments in a standardized integration path across cloud-based and on-premise applications

y Get details on the SAP and SuccessFactors integration technology strategy, including file-based technology for crosssystem data transfers and Web Services for mid-dleware integration

y Gain an understanding of the delivery timelines and methods for each area of integration, including data, process, and user experience

y Find out what’s required to leverage mid-dleware integration capabilities

y Learn about new functionality and capa-bilities delivered in SAP HANA Cloud integration

y Find out which tools SAP recommends to achieve optimal integration between on-premise and cloud-based systems

Exclusive take-home resource A pre-recorded demo of the integration path between SuccessFactors and SAP

Candid insights into the real efforts involved with integrating SAP ERP HCM and SuccessFactors: An independent expert’s guide Venki Krishnamoorthy, DeloitteLack of a clear and well-defined integra-tion roadmap is often cited as a top concern amongst HR leaders evaluating the adop-tion of SuccessFactors solutions. This session offers candid insights into the real efforts involved with integrating SAP ERP HCM and SuccessFactors — from a process, data, and user perspective. Through detailed instruc-tion and live demonstration, the speaker will demonstrate the best ways to develop and continuously maintain high-performing HR applications through the proper integration of SAP and SuccessFactors solutions. As an attendee, you will:

y Know your options for extending the delivered integration offering from SAP, including insight into the time, effort, and cost associated with custom integration development

y Find out how to leverage the SAP NetWeaver® Portal to access SuccessFac-tors directly from within ESS or MSS

y Learn how to factor security and authori-zation requirements into data and user integration

y Examine how integration options differ depending on whether or not your orga-nization has an SAP NetWeaver Process Integration (SAP NetWeaver PI) license

y Obtain best practices for integration test-ing to assure smooth navigation and optimal performance long after your project ends

Exclusive take-home resource Templates for data imports, integration admin guides, and SAP NetWeaver PI configuration examples




28

Configuring and extending SuccessFactors to suit your needs — yes, it is possible! Venki Krishnamoorthy, DeloitteFirst, discuss criteria to help determine whether your talent management needs can be met using standard functionality or whether it will require customization. If the lat-ter is true, then you are likely concerned about the lack of customization available in cloud-based solutions. This session is going to set the record straight on which features are con-figurable in SuccessFactors. It will also look at options to extend upon the standard cloud-based functionality to suit your business needs. Attendees will:

y Explore configuration options for improv-ing the SuccessFactors user experience, including tips to create mashups that interface directly into SAP ERP HCM

y See how the data model can be extended using the metadata framework and get tips to create custom objects, validations, and rules

y Step through demos that show how to add custom fields to the SuccessFactors interface

y Get an overview of new capabilities deliv-ered in SAP HANA Cloud Platform and how to leverage them to extend upon and build new functionality in the cloud

Demo Session

User interface design and navigation techniques for improving usability Venki Krishnamoorthy, DeloitteThis live demo session explores the “look and feel” of the SuccessFactors user interface (UI), including its features and functionality, and provides insight into how it compares to por-tal interfaces in SAP ERP. Attendees will come away with design and navigation best prac-tices, including lessons to:

y Streamline the user experience with single sign-on (SSO)

y Create an intuitive navigation path for your users by enabling access to Success-Factors modules directly from within ESS or MSS in SAP NetWeaver Portal

y Explore how to use the various theming options available in SuccessFactors

y See how tiles can be used to provide users with the right information when they log into uccessFactors

Panel discussion

Rapid-fire Q&A panelJeremy Masters, Worklogix; Prashanth Padmanabhan, SAP; Kellie Fitzpatrick, Symphony Management Consulting; Venki Krishnamoorthy, Deliotte You’ve been sitting, listening, and absorbing information all day. This lively panel discus-sion is your opportunity to hit the speakers with your most challenging questions about SuccessFactors. Whether your questions relate to functionality, implementing, integrat-ing, project planning, or maximizing ROI, the expert speakers will candidly share their rec-ommendations and advice based on their own experiences with clients. Don’t miss this unique opportunity to get your most critical questions answered by some of the world’s foremost SuccessFactors authorities.

Proven change management techniques to help your organization adapt to and thrive in a cloud-based HR environmentKellie Fitzpatrick, Symphony Management ConsultingFor many HR executives, managers, and end users, cloud represents a new way of working. For IT organizations, it changes the adminis-tration and support model dramatically. This session provides actionable advice to prepare your HR and IT organizations for cloud-based talent management applications, including lessons to plan and execute critical change management activities — from a people, pro-cesses, and systems perspective. You will:

y Discuss proven strategies for facilitating ongoing communication between all stakeholders involved in your Success-Factors project — from HR leaders, managers, and end users to IT depart-ments, partners, and vendors

y Gain insight into how your change man-agement strategy will vary depending on whether you leverage SuccessFactors in a hybrid deployment model or migrate your entire HR system to the cloud

y Understand how cloud computing affects your IT team and how to prepare them for supporting this new type of environment

y Obtain best practices for governing your cloud-based HR environment, including guidance to properly set up rules and standards

Step through real-world examples of organi-zational readiness strategies that have helped other customers boost user adoption and accelerate the time-to-value of their Success-Factors initiatives.

Putting your learning into action: From mapping SuccessFactors capabilities to your HR requirements to business case development and stakeholder buy-inKellie Fitzpatrick, Symphony Management ConsultingIn this session, the speaker draws on real-world customer experiences and provides actionable advice to properly assess and map SuccessFactors capabilities to your organi-zation’s talent management requirements, determine TCO, and prepare a business case for decision makers that identifies short-and long-term ROI. You will:

y Identify the business processes in your organization that are most likely to realize significant improvement as a result of a cloud-based HR model, including criteria to help determine which cloud-based functionality to implement first to opti-mize short-term ROI

y Examine the elements that comprise a solid SuccessFactors business case that emphasizes process and business improvement, including short- and l ong-term return on investment (ROI)

y Review criteria to help determine appro-priate funding levels

y Understand the importance of upfront KPI definitions and get tips for establish-ing them

y Obtain lessons to establish a “current state” baseline and demonstrate a “pro-jected state” that can be realized through the use of SuccessFactors talent manage-ment solutions

Come away with strategies to help ensure stakeholder buy-in and support, including tips to overcome challenges associated with the broad base of stakeholders invested in a cloud initiative.

Exclusive take-home resource A business case template


Send your teamBring a team of 5+ and you can divide and conquer all of your learning objectives. Call +1-781-751-8700 to learn how your organization can take advantage of exclusive group rates.

Orlando November 20–22

Disney’s Contemporary

Resort

Produced by Wellesley Information Services, LLC, publisher of SAPinsider.

SAP, R/3, ABAP, BAPI, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, Sybase, Adaptive Server, Adaptive Server Enterprise, iAnywhere, Sybase 365, SQL Anywhere, Crossgate, B2B 360° and B2B 360° Services, m@gic EDDY, Ariba, the Ariba logo, Quadrem, b-process, Ariba Discovery, SuccessFactors, Execution is the Difference, BizX Mobile Touchbase, It’s time to love work again, SuccessFactors Jam and BadAss SaaS, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany or an SAP affiliate company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. SAP AG is neither the author nor the publisher of this publication and is not responsible for its content. SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

©2013 Wellesley Information Services. All rights reserved.

Valuable take-home resources and demosAs a Managing Your SAP Projects 2013 attendee, you will receive take-home materials and presentations from most conference sessions, and expert guidelines and recommendations that will expedite your activities throughout 2013 and into 2014.

All conference attendees will receive instructions prior to the event for joining Insider Learning Network. Membership is free. By joining, you can access, download, or print all the conference presentations and take-home resources.

ADDED BONUS! Join Insider Learning Network today and get free access to SAPinsider and insiderPROFILES, as well as hundreds of independent articles, blogs, podcasts, and conference groups where you can start networking with other conference attendees prior to arriving in Orlando.

www.sapprojects2013.com

3 events – 1 locationManaging Your SAP Projects 2013 is co-located with Reporting & Analytics 2013, and Enterprise Mobility 2013. Attendees of one conference may attend any sessions of interest at all three events at no additional cost.

Conference ratesConference

+ Pre-conference workshops

November 19–22, 2013

Conference OnlyNovember 20–22, 2013

Pre-conference workshops Sessions

OnlyNovember 19, 2013

Pay by November 18, 2013 $2299 $1999 $699

Pay On-site $2399 $2099 $699

Documents

Orlando November 20–22wpc.0b0c.edgecastcdn.net/000B0C/ems_rep/downloads/sapprojects2013... · IT Service Management Business Process Change Analyze Stakeholder management Risk mitigation