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Presented at BCM World 2012, this presentation looks at the results of the BCI organisational resilience survey and explores concepts for mapping and benchmarking resilient organisations.
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Where are we now• Defining resilience…• Context: confined to organisations • “the capacity of an organisation to plan for and
adapt to change or disruption, through anticipation, protection, responsive capacity and recoverability”.
Global views• Institutes
– UK: UCL Institute for Security & Resilience Studies; The Centre for International Security and Resilience (CISR)
– Australia: Canterbury University Resilient Organisations
– US: Community and Regional Resilience Insititute; Western Washington University Resilience Institute
• Standards– UK: ISO 22301, BSI, 2011, RM ISO 2009– Australia: National Security Science and Innovation
Strategy document– US: ANSI/ASIS SPC.1-2009, ANSOR (“American
National Standard, Organizational Resilience: Security, Preparedness, And Continuity Management Systems”)- also adopted in the Netherlands
Global views- research• Australia• Recent study: CEO perspectives of organisational
resilience• Some interesting findings:
– Short term resilience = ability to change and adapt– Long term resilience = ability to shape the
environment– 90% of CEO’s were “changers and reactors”.– 10% were “shapers”– Shapers more concerned with culture & innovation– Common understanding of the “pieces” of
resilience, but NOT of how to assemble all the bits
CEO perspectives of key source of resilience
• Key source of resilience = culture & trust– 1) engineered culture– 2) emergent culture
UK: BCI Subgroup• BCI Subgroup Paper • Aim: to answer the main research question:
“What is organisational resilience and how can we map it’s contributing disciplines?”
• Objectives– to discuss whether there is value to mapping
organisational resilience,– to discover which model is most effective • Follow-up Survey: reactions to the paper
Is there value to mapping resilience?
•Measurement & assessment metrics
•Identifying overlap across disciplines & Integration of management systems
•Guidance/standards
Where to next?• 1) Are there more/other characteristics of
resilience?• 2) Are there more/other resilience capabilities?• 3) Are there more/other disciplines that
contribute to organisational resilience?• 4)Can organisational resilience as a concept offer
any value to an organisation for internal development and management? Does it the understanding of this concept strengthen the organisation?