OPPORTUNITY DAY Q1 FY2021

May 19, 2021

FY2021Outlook & Progress

AGENDACompany Overview

Q1 FY2021 Performance Highlights

01

02

03

04

Q&A

Q1 FY2021Financial Results

05

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 3

HELPING BUSINESSTO THRIVE IN

DIGITAL ECONOMY

Digital and Technology Consulting to help clients transformtheir business to thrive in Digital Economy

I&I Group PCL. (iiG)OUR BUSINESS

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 5

LINES OF BUSINESS

Consultation, Design& ImplementationEnterprise Resource Planning (ERP)

AuthorizedResellerof Oracle’s ERP Software.

ERPConsultation, Design& ImplementationCustomer Relationship Management (CRM)

AuthorizedResellerof

Salesforce’s CRM Software.

CRMProvide PlacementServicefor IT job positions.

OUTSOURCING(PLACEMENT SERVICE) iiG DATA

Consultation, Design& Implementation DataAnalytics, MachineLearningand AI.

Consultation, Design& ImplementationCustomer Experience Management (CEM) and end-to-end Digital Marketing.

CEM

DATA ANALYTIC

OUR SOLUTIONS

CustomerTouch Points

ERP

CRM

FinancialAccounting

Order to Cash

Procure to Pay

Inventory and Production

Web MobileSales

Channel IndoorSocial Contact Center

Direct Sales

CEM

Back office

Front office

SalesforceAutomation

Customer Service

Digital Marketing

Customer Single View

Customer Journey

Data Connection

Data Cleansing& Consolidation

Big data

DATA ACTIVATION

Data Strategy

Data Visualization

Machine Learning

Data Analytic

Data Integration

Data Cleansing & Consolidation

iMatch

Big data

Data VisualizationMachine learning

Python

Data Analytic

Data Strategy

Data Activation

CRM Digital Marketing

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 8

iiG RESOURCES

250+TOTAL EMPLOYEES

25Project Manager

80Consultant

125Developer

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 9

Q1’2021 FINANCIAL HIGHLIGHTS

152MB

Margin25%

38%YoY Growth (CRM Growth 51%)

Recurring Income

47%

7.5%Margin

11MB

YoY Growth

11%

Revenue

Gross Profit

Net Profit

YoY Growth12%38MB

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 10

44.56 55.71

84.36

48.53

55.91

6.36

4.32

5.04

1.30

5.39 1.20

50.92

109.86

151.90

-

20.00

40.00

60.00

80.00

100.00

120.00

140.00

160.00

-

20.00

40.00

60.00

80.00

100.00

120.00

140.00

160.00

Q1/2019 Q1/2020 Q1/2021

TOTAL REVENUES BY BUSINESS Unit : Million THB

CRM (iiG) ERP (iCE) Placement Service (iiG) CEM (iiXP) iiG Data (iiG)

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25.93 26.16 26.85 27.29 26.87 28.17 29.02 31.10 34.18

44.74 45.44 48.37 48.68 2.11 2.08 2.39 2.15 2.33 2.40 2.65

2.94 2.76

3.22 3.34 3.49 3.27

2.58 3.78 3.49 4.38 6.36 6.66 6.33 6.44

4.32

4.24 4.80 4.72 5.04

9.35 10.99

16.33

35.96

15.36 19.71

26.85

31.66

18.77

27.89

39.93

45.66

33.61

39.97 43.01

49.06

69.78

50.92

56.94

64.86

72.14

60.03

80.09

93.51

102.24

90.60

-

20.00

40.00

60.00

80.00

100.00

120.00

Q1/2018 Q2/2018 Q3/2018 Q4/2018 Q1/2019 Q2/2019 Q3/2019 Q4/2019 Q1/2020 Q2/2020 Q3/2020 Q4/2020 Q1/2021

iiG REVENUE BY QUARTERUnit : Million THB

Note: There is reclassification between revenue from AMS and implementation to present properly.

Salesforce Subscription AMS ImplementationPlacement Service

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8.27 7.59 7.11 8.57 8.93 9.40 10.44 11.15 10.76

4.97 4.26 4.58 4.77 5.05 4.36 4.43 4.14 3.76

17.78 24.01 26.26

49.36

30.98 23.26

36.42 41.11 40.70

14.23 0.91

1.88

6.83

2.19

1.37 0.69 45.25

36.77 39.83

69.53

47.15

37.02

51.29

57.77 55.91

10.00

20.00

30.00

40.00

50.00

60.00

70.00

80.00

Q1/2019 Q2/2019 Q3/2019 Q4/2019 Q1/2020 Q2/2020 Q3/2020 Q4/2020 Q1/2021

iCE REVENUE BY QUARTER Unit : Million THB

Note: There is reclassification between revenue from license oracle and MA to present properly.

Oracle Subscription & MA AMS License OracleImplementation

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FY2021 BUSINESS OUTLOOK

IIG Data &New ProductsERP CRM CEM

Placement Outsourcing

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 14

GROWTH DRIVER

As-is Business:

Wind Beneath Our Wings

New Products/BU

Collaborations

M&A

InorganicOrganic

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 15

iSocialLine Integration

iMatchData Cleansing

e-TaxThailand’s Localization | National e-Payment Policy

In-house Development

NEW PRODUCTS | BU

AIPredictive Analytics

Big Data Full Stack

of Data Analytics

iiG Data

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 16

Expand Our Capacity

M&A

New Complimentary Skills & Expertise

Data Analytics Digital AgenciesCRM

ImplementorsERP

Implementors

17

CRM continue to grow at 30%

ERP to grow at 10-15%

CEM to grow 100%

Outsourcing back to normal

Data & New Products to take off

FY 2021OUTLOOK

REVENUE PROJECTION

2019 2020 2021

Total Revenue

549.54394.69 650 - 700Growth 39% Min Growth 25%

18

Unit : Million THB

Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 19

2021 NEW PROJECTSUnit : Million THB

ERPCRM

CEMiiG DATA

Healthcare 2 M

Hospital 3 M

Bank 23 M

Hospital 5 M

Insurance Broker 15 M

127M

76M

20M

28M

FSI 3 M

Hotel 3 M

Retail 4 M

Hospital 9 M

Bank 14 M

Insurance 19 M

Asset Management 75 M

Retail 2 M

Property 5 M

Asset Management 7 M

Retail 10 M

Insurance Broker 52 M

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 20

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 21

300Annual Recurring

Revenue258Pipeline

309Backlog

Unit : Million THB

FINANCIAL RESULTSQ1’ 2021

39

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 23

Q1’2021 FINANCIAL HIGHLIGHTS

152MB

Margin25%

38%YoY Growth (CRM Growth 51%)

Recurring Income

47%

7.5%Margin

11MB

YoY Growth

11%

Revenue

Gross Profit

Net Profit

YoY Growth12%38MB

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 24

44.56 55.71

84.36

48.53

55.91

6.36

4.32

5.04

1.30

5.39 1.20

50.92

109.86

151.90

-

20.00

40.00

60.00

80.00

100.00

120.00

140.00

160.00

-

20.00

40.00

60.00

80.00

100.00

120.00

140.00

160.00

Q1/2019 Q1/2020 Q1/2021

TOTAL REVENUES BY BUSINESS Unit : Million THB

CRM (iiG) ERP (iCE) Placement Service (iiG) CEM (iiXP) iiG Data (iiG)

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 25

REVENUE PROPORTION Q1’2021 BY BUSINESS

CRM (iiG)55.54%

3.55%CEM (iiXP)

ERP (iCE)36.80%

Data (iiG)

0.79%

Placement Service (iiG)3.32%

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 26

Salesforce & OracleSoftware Subscription

3.32%

35.69%

Placement Service

License Oracle

0.46%

7.97%MA & AMS Implementation

52.56%

Recurring

46.98%Non-recurring

53.02%vs.

REVENUE PROPORTION Q1’2021 BY REVENUE TYPE

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 27

8.29

33.83

38.03

16.28%

30.79%

25.04%

0%

10%

20%

30%

40%

50%

60%

70%

0

5

10

15

20

25

30

35

40

Q1/2019 Q1/2020 Q1/2021

TOTAL GROSS PROFIT

Gross Profit MarginGross Profit

Unit : Million THB

Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 28

NET PROFIT Unit : Million THB

Net Profit MarginNet Profit

Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards

1.56

10.27

11.36

3.02%

9.35%

7.48%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

0

2

4

6

8

10

12

Q1/2019 Q1/2020 Q1/2021

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 29

26.87 34.18

48.68

17.69

21.53

36.88

6.36

4.32

5.04

50.92

60.03

90.60

0

10

20

30

40

50

60

70

80

90

100

-

10.00

20.00

30.00

40.00

50.00

60.00

70.00

80.00

90.00

100.00

Q1/2019 Q1/2020 Q1/2021

REVENUE FROM iiG

Salesforce Subscription Implementation & AMS Placement Service

Unit : Million THB

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 30

37.25%

53.73%

3.45%5.57%

30.97%

56.94%

4.90% 7.19%

Q1/2020 Q1/2021

RECURRING

69.03%NON-RECURRING

30.97%vs.RECURRING

62.75%NON-RECURRING

37.25%vs.

iiG REVENUE PROPORTIONRECURRING VS. NON-RECURRING

Salesforce Subscription AMS Placement Service Implementation

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 31

37.25%

53.73%

3.45%

5.57%

30.97%

56.94%

4.90%7.19%

Q1/2020 Q1’2021

SOFTWARE

56.94%SERVICE

43.06%vs.

iiG REVENUE PROPORTIONSOFTWARE VS. SERVICE

SOFTWARE

53.73%SERVICE

46.27%vs.

Salesforce Subscription AMS Placement Service Implementation

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 32

Gross Profit MarginGross Profit

8.29

17.13

20.55

16.28%

28.54%

22.68%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

-

5

10

15

20

25

Q1/2019 Q1/2020 Q1/2021

GROSS PROFIT FROM iiG Unit : Million THB

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 33

REVENUE FROM iCE Unit : Million THB

Oracle Subscription & MA Implementation & AMS License Oracle

Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards

8.27 8.47 10.76

22.75

36.03

44.46

14.23

4.03

0.69

45.25 48.53

55.91

-

10.00

20.00

30.00

40.00

50.00

60.00

-

10.00

20.00

30.00

40.00

50.00

60.00

Q1/2019 Q1/2020 Q1/2021

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 34

iCE REVENUE PROPORTION Recurring vs. Non-recurring

RECURRING

27.86%NON-RECURRING

72.14%vs.

RECURRING

25.97%NON-RECURRING

74.03%vs.

Q1/2020 Q1/2021

Oracle Subscription MA AMS License OracleImplementation

63.84%

10.40%

9.73%

7.73%

8.30%

72.80%

6.73%

9.33%

9.91%

1.23%

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 35

Q1/2020 Q1/2021

Oracle Subscription MAAMSLicense Oracle Implementation

SOFTWARE

11.14%SERVICE

88.86%vs.

SOFTWARE

16.03%SERVICE

83.97%vs.

iCE REVENUE PROPORTION Software vs. Service

10.40%

9.73%

7.73%

8.30%

63.84% 72.80%

6.73%

9.33%

9.91%

1.23%

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 36

GROSS PROFIT FROM iCE Unit : Million THB

Gross Profit MarginGross Profit

Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards

9.45

16.23 15.79

20.89%

33.44%28.24%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

-

2

4

6

8

10

12

14

16

18

Q1/2019 Q1/2020 Q1/2021

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 37

FINANCIAL RATIO30

25

20

15

10

5

-

2019 2020 Q1/2020 Q1/2021

28.50

15.98

3.58 2.30

17.76

0.49 0.301.07

1.70

11.66

0.402.03

Note: Financial information of ICE Consulting Co., Ltd. was consolidated from 27th March 2019 onwards

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 38

300Annual Recurring

Revenue258Pipeline

309Backlog

Unit : Million THB

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 39

ANNUAL RECURRING REVENUE

21ค่าเช่าใช้ระบบซอฟต์แวร์

Oracle

15AMS

19MA

300Annual Recurring Revenue

245 55

Unit : Million THB

208Salesforce

Subscription

14AMS

23Placement

Service

21Oracle

Subscription

15AMS

19MA

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 40

BACKLOG

309Backlog

Implementation

Implementation

Implementation

Unit : Million THB

151

131

27

CONFIDENTIAL AND PROPRIETARY ©2021 I&I GROUP PCL. ALL RIGHT RESERVED. 41

34%

PIPELINE

258Pipeline

113 136 9

Unit : Million THB

118Service

18Software

9Service

50Service

63Software