Operat ion &maintenance

2018

Congratu lat ions onyour new Rat ione l®

windows & doors

You have chosen a h igh qua l i ty product that has been produced in accordance w i t h t rad i t i ona l h i gh qua l i t y Dan i sh cons t ruc t i on pr inc ip les and manufactured in Rat ione l ’s modern factor ies.

The in format ion conta ined in th is document is important to guarantee that your windows and doors wi l l f unct ion for many years to come.

Profess iona l insta l lat ion o f your windows and doors wi l l ensure op t imum func t i ona l i t y . P lease a l so ensure t hey a re c l ean and f ree from a l l bu i lders d irt and spo i ls f rom the construct ion process. Th is wi l l enab le the insta l ler to fu l l y ad just a l l un i ts and ensure they are ready for many years of use.

F ina l l y i t is important that you check and mainta in your w indows and doors correct ly so as to ensure troub le- free operat ion over many years . The ma in tenance gu ide l i nes descr ibed i n th i s Opera t i on & Maintenance Manual , as wel l as deta i ls on vent i lat ion w i l l he lp you to c rea te a hea l t h y i ndoor c l imate .

Thank you for choos ing Rat ione l as your suppl ier . We hope that you wi l l en joy the benef i ts o f your new windows and doors.

Yours f a i t h f u l l y ,

Rat ione l Windows & Doors

External maintenance of aluminium

Windows with external aluminum cladding require minimal maintenance and cleaning recommended externa l l y twice a year.

I f t h e w indow has been sub j ec t t o v anda l ism or any o t her k ind o f phys ica l damage, sma l l sc ra t ches can be r epa i r ed us ing a po l ish. In cases o f deep scra t ches, ox idat ion wi l l automat ica l l y c lose ” the wound” and prevent corros ion. Damage l i ke th is can be di f f icu l t to repa ir without leav ing a ”scar” , so the adv ice is to leave the scratch; it wi l l not af fect the li fe span of your window.

Interna l maintenance of t imber

The interna l part o f the window is v i r tua l l y maintenance free a l though i t may be necessary to wash grease or smoke f rom the frame and sash from t ime to t ime. C lean the frame and sash with a c loth and mi ld soapy water.

Maintenance of rubber gaskets

Rubber gaskets are maintenance free apart f rom ord inary c lean ing, with a c loth and soapy water.

When carry ing out remedia l works be carefu l not to get pa int on the rubber gaskets as they wi l l lose the ir f lex ib i l i ty, and compromise the sea l and t ightness o f the window when c losed.

Care & maintenance

Cleaning the g lass

Glass labe ls on new w indows can be r emoved by soak ing t hem in wa t er. L abe l r es idues on t he g lass can be r emoved by gen t l y us ing a c leaner des igned f o r ceramic hobs.

Although your windows may be c leaned at regu la r i n te r va l s , as a m in imum t he g lass shou ld be c leaned appr ox . 4 t imes per annum. When c lean ing we r ecommend us ing a so f t b r ush, a squeegee and some mi ld soapy wa t er. Add some r inse a id t o p r even t cha l k y mar ks.

Lubr icat ion o f hardware

Window hardware wi l l need occas iona l care. We recommend that you o i l a l l mobi le hardware parts twice a year with ac id free o i l to keep them mov ing smooth ly.

Use o i l intended for sewing machines or s imi lar. For Rat ione l AURA/ AURAPLUS, s ide gu ided windows, use Inter f lon F in Lube RF.

Windows s i tuated in exposed areas, part icu lar coasta l locat ions (with in 5 mi les) , must be o i led more often. Under extreme condit ions i t w i l l be necessary to check i f hardware is st i l l fu l l y funct iona l more regu lar ly.

Furthermore, make sure that any g l id ing tracks on windows are kept c lean and free of d irt .

Vent i lat ion

Al l new windows are a irt ight . Th is o f ten means that you need to change your hab i ts when gett ing new windows, as you might have had o ld and draughty ones prev ious ly. The o ld, draughty windows made sure that your home was natura l l y vent i lated, even when you d id not want i t .

Now you have to make sure that your home is vent i lated proper ly. I t is a myth that i t wastes energy and money to vent i late your home; you just have to do i t correct ly.

Leave a window or door wide open - i t is idea l with a l i t t le draught. Th is way you rep lace the warm and moist a ir in the home with co ld and dry a ir f rom the outs ide in less than 10 minutes. Dur ing th is short per iod of t ime there wi l l be no coo l ing o f heavy i tems l i ke furn i ture, f loors and ce i l ings and the loss of energy wi l l be at a min imum.

Proper vent i lat ion is espec ia l l y important in new bu i ld ings. Damp from new wal ls and f loors can stay in the home for up to two years.

I f you make sure that your home is thoroughly vent i lated a couple o f t imes every day - eg. bedrooms and bathrooms in the morn ing and k i tchen, d in ing room and l i v ing room in the even ing - you wi l l ensure that you and your fami ly have a p leasant and hea l thy indoor l i v ing c l imate.

Vent i lat ion & indoor c l imate

Condensat ion on windows

Condensat ion on panes is o f ten a s ign of too l i t t le vent i lat ion - but not a lways. I t depends on whether the condensat ion is found on the ins ide, the outs ide or between the two p ieces of g lass in the pane.

Condensat ion on the outs ide of the window – a good th ing

When condensat ion is on the outs ide of the window, i t proves that i t is an energy pane and that i t is work ing the way i t shou ld.

In some certa in types of weather - for example, on a c lear and frosty n ight , where there is a large heat d iss ipat ion from the earth into the a ir - there can be t imes in the morn ing where the outs ide sur face of the pane is co lder than the a ir outs ide. Th is can resu l t in externa l condensat ion in the midd le o f the pane. Th is type of condensat ion wi l l d isappear when the temperature outs ide r ises dur ing the day.

Th is type of condensat ion is caused by the energy pane. The inner p iece of g lass has a non-v is ib le coat ing that re f lects heat back into the room. The space between the two p ieces of g lass is f i l led with argon, an inert gas. Th is means that heat f rom the house cannot touch the outer p iece of g lass and heat i t up. That is why i t is poss ib le for the outs ide of the energy pane to become co lder than the a ir outs ide.

Condensat ion on the outs ide of the pane cannot ar ise on o ld trad i t iona l panes. On o ld types of panes there wi l l a lways be some heat transferred through the g lass to heat up the outer p iece of g lass.

Condensat ion on the ins ide of the window – vent i late !

I f condensat ion is found on the ins ide of the pane i t is a s ign that the re lat ive humid i ty in the home is too h igh. The humid i ty shou ld be brought down i f you want to avo id rot , damage caused by a damp and unhe-a l thy indoor c l imate.

Condensat ion between the two p ieces of g lass – the sea led un i t is punctured!

Condensat ion can a lso appear ins ide the pane between the two p ieces of g lass. Th is is a s ign that the sea led un i t is punctured and shou ld be rep laced.

F inger- jo inted t imber

Rat ione l use f inger- jo inted t imber to produce windows and doors.

That means that a l l s ign i f icant knots are removed from the t imber to min imal ise res in extract . As t imber is a natura l l i v ing mater ia l there maybe further res in extract occur ing after manufacture.

Res in extract can be removed in the fo l lowing ways:

• Use a soft c loth wet with white sp ir i tto remove the extract - wipe i t o f fgent ly. Wash the area with c leanwater a f terwards.

• Resin that has crysta l l i zed can beremoved with a brush or scraped awaygent ly.

• I f the pa inted sur face has beendamaged dur ing th is process sand thearea and apply new pa int with a softbrush.

Warranty

Rat ione l Windows are af f i l iated to the Danish Window Ver i f icat ion, which means that a l l o f Rat ione l ’s products are DVV-cert i f ied. DVV cont inuous ly inspectsthe products and the product ion mak ingsure that both as a min imum meet thedemands def ined in V induesIndustr ien ’s -The Assoc iat ion o f Dan ish WindowManufacturers - techn ica l regu lat ions.

The warranty covers manufactur ing or mater ia l defects on windows and doors de l i vered and used in I re land . The warranty is va l id for 10 years from the date of product ion on A lu-c lad windows and for 6 years on t imber windows . The panes are covered by the Glass Industry ’s warranty for punctured panes (10 years) and v isua l defects (1 year) . I ronmongery is covered for a per iod of 3 years on ly .

Please state your order number for the defect ive window or door when contact ing Rat ione l . The order number is a 6 d ig i t code that is pr inted in the spacer bar between the two p ieces of g lass in the pane (see page 14) .

The warranty is not va l id i f the defect is caused by care less operat ion or lack o f maintenance.

Genera l Tilt & turn elements are operated with the handle which has three functions:

Bottom-hung function: Turn the handle to horizontal position and the frame can be opened around 10 cm inward at the top. This provides good ventilation.

Side-hung function: Turn the handle to vertical position so that it points up and the entire frame can be opened inward. This makes it possible to clean the external part of the element from the inside. In case of strong winds it is recommended to avoid using this function.

Closed element:The element is closed by turning the handle to vertical position so that it points downwards.

NB! Operating the element is easier if you push the frame lightly on the side of the handle while turning it.

Operat ion The window door is operated by a handle that activates a locking mechanism with three locking points. The handle is connected to a friction brake, making it possible to keep the window door open in any desired location - however it is not suitable for use in strong winds. To activate the friction brake turn the handle downwards when the door has reached the desired opening angle. The window door is also available as a double door. The secondary leaf is opened by de-activating the child safety device.

Ad justmentIf required, the height of the sash within the frame can be adjusted by turning the adjustment screws. Use a 5mm Allen key for this purpose (illustration ). Sideways adjustment is also done by using 5mm Allen key (illustration ). It is important that the screws are adjusted evenly to avoid distortion. It is also possible to adjust the sash within the frame with ± 1mm when adjusting the sash lifter. For this purpose use a 4mm Allen key (illustration ).

Window doorRat ione l AURA & AURAPLUSRat ione l FORMA & FORMAPLUS

Ti l t and turnwindows and doorRat ione l AURAPLUS

B CA

1 2 3

A

1

2

3B

C

Operat ion & ad justment o f window

A

B

Press the blue button Aand pull the handle down to position B

The frame is now unlocked and can be opened.

To close the element, press the

handle back to initial position.

Two- leaf e lement

The frame, on which the handle is mounted, is opened by turning the handle

to vertical position pointing upwards. Then the opposite frame can be opened

by releasing the locking mechanism. (See the illustration below.)

Lock funct ion checkA properly adjusted element must close as shown below.

A In the side-hung function, the frame has limit stops at the top and bottom and at the same time at the closing side.

B In the bottom-hung function, the frame has limit stops at the top on both sides.

A B

AdjustmentDuring installation or later it may be necessary to adjust the element:

• Adjust the height by rotating screw A

• Adjust the frame sidewise at the bottom by rotatingscrew B Use a 4 mm Allen key.

CareWe recommend lubricating all moving parts of the frame at least once a year. Use a cloth, while moving the parts to allow the oil to penetrate all the way in. Use this occasion to thoroughly clean all frame fittings, for example, by brushing them with a brush.

The Mahogany bottom casing of the balcony door can be given a finishing treatment with raw linseed oil without added pigments.

BA

E

C D

• Adjust the top frame laterally by turning the screw C Use a 4 mm Allen key.

• The frame pressure at the bottom of the sill can be adjusted by turning the nut on the underside of the frame using a 10 mm flat fork spanner D

• The frame pressure at the top can be adjusted by turning the rim cremone bolt on the underside of the frame using an 11 mm fork spanner E

Top gu ided windowRat ione l AURA & AURAPLUSRat ione l FORMA & FORMAPLUS

Top swing windowRat ione l AURA & AURAPLUSRat ione l FORMA & FORMAPLUS

Operat ion The window handle can be used to carry out the fo l lowing three funct ions:

1) open the window 2) c lose the window 3) secure the window in the vent i lat ion pos i t ion

The top gu ided window has a bu i l t - in ad justab le fr ict ion. The window can be kept open in any des ired pos i t ion. (Note: not su i tab le in strong winds. )

You can a lso use the vent i lat ion pos i t ion by turn ing the handle to hor izonta l pos i t ion. The c los ing mechanism must catch the outer o f the two ho les in the rece iver p late located in the s i l l . The window is secured but al lows fresh a ir to enter the room.

P lease note - not a l l insurance companies cover break- ins committed through windows in vent i lat ion pos i t ion. P lease check with your insurer.

AdjustmentI f requ ired, the pos i t ion o f the sash with in the frame can be ad justed by turn ing the ad justment screw p laced in the h inge arm p laced on the sash ( i l lustrat ion ) . For th is purpose use a 5mm Al len key.

Ad just the fr ict ion by loosen ing or fasten ing the screw with a 4mm Al len key ( i l lustrat ion ) .

Operat ion The window handle can be used to carry out the fo l lowing three funct ions:

1) open the window 2) c lose the window 3) secure the window in the vent i lat ion pos i t ion4) reverse the window for c lean ing

The top swing window can swing open so that the outs ide can be c leaned from the ins ide. For safety reasons the window has a bu i l t - in restr ictor that prevents the window from be ing fu l l y opened. To re lease the restr ictor ( i l lustrat ion ) , pu l l the window back by approx. 1 cm and use a f inger to unhook the restr ictor. The window shou ld now push open.

When the window is fu l l y reversed, a catch ( i l lustrat ion ) automat ica l l y engages to keep i t in the c lean ing pos i t ion. Make sure that the window is locked in pos i t ion before c lean ing i t .

To c lose the window aga in open the window even further br ing ing i t towards you, and d isengage the catch manual l y.

You can also use the ventilation position by turning the handle to horizontal position. The closing mechanism must catch the outer of the two holes in the receiver plate located in the jamb. The window is secured but allows fresh air to enter the room.

AdjustmentI f requ ired, the pos i t ion o f the sash with in the frame can be ad justed by turn ing the ad justment r ivet p laced in the jamb in both s ides ( i l lustrat ion ) . For th is purpose use a 22mm open-end spanner. Take of f the p last ic p iece whi le mak ing the ad justment to make room for the open-end spanner ( i l lustrat ion ) .

A B BA C D

A

A

B

B

C

D

The bu i l t - in sash l i f ter that supports the door when i t is c losed, must be ad justed after f i t t ing the door. Loosen the screw in the hardware us ing a Torx 25 and a smal l whee l wi l l be re leased at the bottom of the sash. The wheel can be ad justed up- or downwards by loosen ing or t ighten ing the screw ( i l lustrat ion ) . When ad justment is completed the wheel must rest on the thresho ld when the door is in a c losed pos i t ion.

Operat ion The handle on a Rat ione l entrance doors can act ivate one or three lock ing po ints. When lock ing the door, the top and bottom lock ing po ints need to be act ivated. L i f t the handle upwards and when you fee l res istance, a l l three lock ing po ints are act ivated. Let go of the handle, turn the key and the door is locked correct ly. To ensure a fu l l y funct iona l door a l l three lock ing po ints must be act ivated each t ime the door is c losed.

AdjustmentAdjustment o f a Rat ione l door can be carr ied out without d ismant l ing the door leaf . The he ight between door and s i l l can be regu lated ± 2.5mm by ad just ing the thread p ivot in the bottom of a l l the h inges ( i l lustrat ion ) . Use a 6mm Al len key. I f s ideways ad justment is necessary, loosen the four screws that fasten the h inge to the frame by us ing a Torx screw 20 ( i l lustrat ion ) and ad just the two smal l hexagonal screws on the jamb ( i l lustrat ion ) us ing a 3mm Al len key. F ina l l y t ighten the 4 screws in the frame aga in.

To regu late the pressure aga inst the gasket ad just the pos i t ion o f the str ik ing p late. Remove the two locators on the top p late with p incers, which makes i t poss ib le to move the outer str ik ing p late in the rece iver e i ther forwards or backwards ( i l lustrat ion ) .

In a double terrace door, the pressure of the sash aga inst the sea l ing str ip can be ad justed by loosen ing the str ike p lates in the thresho ld and frame head (see i l lustrat ion ) . Once loosened, the str ike p late shou ld be turned 90° clockwise or counterclockwise, depending on whether the pressure is to be increased or reduced. F ina l l y, the p lates need to be refastened.

A

B

C

D

E

F

Entrance doorRat ione l AURA & AURAPLUSRat ione l FORMA & FORMAPLUS

BA C

D E F

The bu i l t - in sash l i f ter that supports the door when i t is c losed, must be ad justed after f i t t ing the door. Loosen the screw in the hardware us ing a Torx 25 and a smal l whee l wi l l be re leased at the bottom of the sash. The wheel can be ad justed up- or downwards by loosen ing or t ighten ing the screw ( i l lustrat ion ) . When ad justment is completed the wheel must rest on the thresho ld when the door is in a c losed pos i t ion.

Operat ion The terrace door is operated with a handle that act ivates a lock ing mechanism with three lock ing po ints. The handle is connected to a fr ict ion brake, mak ing i t poss ib le to keep the terrace door open in any des ired pos i t ion - however i t is not su i tab le for use in strong winds. To act ivate the fr ict ion brake turn the handle downwards when the door has reached the des ired open ing ang le.

Ad justmentAdjustment o f a Rat ione l door can be carr ied out without d ismant l ing the door leaf . The he ight between door and s i l l can be regu lated ± 2.5mm by ad just ing the thread p ivot in the bottom of a l l the h inges ( i l lustrat ion ) . Use a 6mm Al len key. I f s ideways ad justment is necessary, loosen the 4 screws that fasten the h inge to the frame by us ing a Torx screw 20 ( i l lustrat ion ) and ad just the two smal l hexagonal screws on the jamb ( i l lustrat ion ) us ing a 3mm Al len key. F ina l l y t ighten the 4 screws in the frame aga in.

To regu late the pressure aga inst the gasket ad just the pos i t ion o f the str ik ing p late. Remove the two locators on the top p late with p incers, which makes i t poss ib le to move the outer str ik ing p late in the rece iver e i ther forwards or backwards ( i l lustrat ion ) .

In a double terrace door, the pressure of the sash aga inst the sea l ing str ip can be ad justed by loosen ing the str ike p lates in the thresho ld and frame head (see i l lustrat ion ) . Once loosened, the str ike p late shou ld be turned 90° c lockwise or counterc lockwise, depen-d ing on whether the pressure is to be increased or reduced. F ina l l y, the p lates need to be refastened.

A

B

C

E

F

D

Terrace doorRat ione l AURA & AURAPLUSRat ione l FORMA & FORMAPLUS

C

F

A B

ED

Windows & doors g lossary

Windows

Doors

The diagrams shown below w il l make i t easier to understand the technical terms used in th is manual.

F rameSash

G la z ing beadG la z ing gaske t

PaneH inge s ide

Lock ing s ide

H inge

Espagno le t t e

Rece i v e r

Hand le

Wea ther s t r ip channe l

S i l l

F r i c t i on b r a keLock ing bo l t

Reba t e

H inge s ideF rame

SashG la z ing bead

G la z ing gaske tPane

Hor i zon t a l r a l l

Pane o r f i l l i ng

H inge

Lock ing bo l t

L oc k ing s ide

Espagno le t t eRece i v e r

Hand leLockC y l i nder

Wea ther s t r ip channe l

T h r esho ld

Item no.(the specific unit on that order)

Rationel OrderAcknowledgement no.(this identifies all the order details). Orders for Irl commence with a 30---- number.

How to f ind your order- and i tem number

To find the order- and item number you need to look in the spacer bar, which is in the cavity between the panes of the glass.

Name:

Adress of property:

Date of purchase:

Window / door locat ion (bedroom, k itchen etc)

Rationel order number Rationel i tem number

Record of rat ione l products

Rat ione l f i rst manufactured windows and doors in Sdr. Fe ld ing in 1954, and ever s ince the products have character ised qua l i ty and exce l lent workmanship. Based on th is so l id foundat ion, Rat ione l has deve loped into an internat iona l company with sa les act iv i t ies in Denmark, Great Br i ta in and I re land.

As the market has deve loped, regu lat ions and expectat ions changed, Rat ione l has cont inuous ly sought to improve and expand i ts product range inc lud ing ef f ic ient and energy sav ing products that exceed the statutory requ irements of the future, whi lst not compromis ing secur i ty, comfort or funct iona l i ty.

For further in format ion about our wide range of windows and doors, p lease v is i t www.rat ione l . ie

Rat ione l is part o f the DOVISTA Group which cons ists o f ten lead ing door and window companies in Europe.

www.rat ione l . ie