OpenWay® Riva 500W ERT® Ordering Guide...500G ERT Module InstallationGuide Included withinitial orderXXX designates revision levelandis subjectto change without notice. 29July2019

OpenWay® Riva

500W ERT® Ordering Guide

ORDERING GUIDE

500W ERT® Ordering Guide

29 July 2019

PUB-0063-004

Copyright © 2019 Itron, Inc. All rights reserved.

Confidentiality Notice

Confidential Information of Itron®, Inc., provided under nondisclosure obligations. The informationcontained herein is proprietary and confidential and is being provided subject to the condition that (i) it beheld in confidence except to the extent required otherwise by law and (ii) it will be used only for thepurposes described herein. Any third party that is given access to this information shall be similarly boundin writing.

Trademark Notice

Itron is a registered trademark of Itron, Inc.

All other product names and logos in this documentation are used for identification purposes only andmaybe trademarks or registered trademarks of their respective companies.

For more information about Itron or Itron products, go towww.itron.com.

If you have questions or comments about a software or hardware product, contact Itron Technical SupportServices.

Contact

Email: [email protected]

Itron Access: https://access.itron.com

Telephone Itron Technical Support North America: 1-877-487-6602

For technical support contact information by region, go towww.itron.com and select your country andlanguage.

29 July 2019 PUB-0063-004 2

500W ERT® OrderingGuide

https://www.itron.com/

mailto:[email protected]

https://access.itron.com/

https://www.itron.com/

Table of ContentsTa b le o fCo n te n ts 3

1 OpenWay® Riva 500W ERT® Modules 4Pit Water Module 4

Remote Water Module 4

Accessories 5

2 Common Accessories for All Water Devices 7

3 OpenWay Riva Leak Sensor 10Accessories 10

A Firmware Functionality 12

B Ordering Information 14Creating a New Order Specification 16

Contact information 17

Configuration Information 18

File Delivery Information 20

Review 20

C Completing the First Article Form 21

D Completing a Specification Change Request 24Contact Information 24

Change Specifications 25

Review 26

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1OpenWay® Riva 500W ERT® Modules

Pit Water ModuleOrdering Instructions: Order in multiples of 18 (single box quantity).

Part Number Description Notes

ERW-1601-001

OpenWay RivaWater Mod-ule with integral connectorsfor register/meter, telemetrydevice, and direct connectremote antenna.

For use with meter registerinline connector cable, tele-metry device, and optionalremote antenna installed inpit locations. Thesemodules arebuilt to order using our Spe-cification form located onItron Access.

See Firmware Func-tionality on page 12 forfirmware options

Remote Water ModuleOrdering Instructions: Order in multiples of 18 (single box quantity).

Part Number Description Notes

ERW-1601-002

OpenWay RivaRemote with10-inch cable forregister con-nection and 10-inch cable for atelemetry con-nection

Use for remotemounting or directmounting to specially configuredmeter registers. Order the adapterplate kit separately (seeOpenWayRiva Water Module Accessories).Riva remotemodules ship with 3 bagsof 30 gel cap connectors. Thesemod-ules are built to order using our Spe-cification form located on ItronAccess.

See Firmware Functionality onpage 12 for firmware options

29 July 2019 PUB-0063-004 4

https://www1.itron.com/zh/resourcesAndSupport/Pages/Itron-Access.aspx



AccessoriesPart Number Qty Description Notes Ordering

instructions

CFG-0900-003 1 Remote antennakit

For use inlids withouta pre-drilledhole. Theremoteantenna kitrequires therodmountadaptor,CFG-1601-002.

Order in mul-tiples of 12(single boxquantity).

CFG-1601-001 1 Through lid mountkit

For use inlids with apre-drilledhole. Suit-able for lidsup to 1¾”thick andhole dia-metersfrom 1¾ to2½ inches.


CFG-1601-002 Rodmountadaptor

Must beordered inconjunctionwith theremoteantennakit, CFG-0900-003.


CFG-1300-003 1 Mounting kit forremote installationwith a telemetrydevice

Kitincludesadapterplate,remotemountscrews,mountingscrews,cable tiesand tamperseals.


29 July 2019 PUB-0063-004 5

500W ERT® OrderingGuide Chapter 1 OpenWay®Riva 500W ERT® Modules

Part Number Qty Description Notes Orderinginstructions

CFG-0217-501 1 Pipemount kit forpipe diameters upto 4”

Kitincludespipe clamp,bracketscrews,remotemountscrews,mountingbracket,andadapterplate.


CFG-0217-503 1 Pipemount kitFor pipe diametersbetween 3/4” to 1-3/4”

CFG-0217-504 1 Pipemount kitFor pipe diametersbetween 1-5/16” to2¼”

TDC-1743-XXX OpenWay RivaWater PIt ModuleInstallation Guide

Includedwith initialorder XXXdesignatesrevisionlevel and issubject tochangewithoutnotice.

TDC-1687-XXX OpenWay Riva500G ERT ModuleInstallation Guide

Includedwith initialorder XXXdesignatesrevisionlevel and issubject tochangewithoutnotice.

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500W ERT® OrderingGuide Chapter 1 OpenWay®Riva 500W ERT® Modules

2Common Accessories for All Water Devices

Part Num-ber

Qty Description Notes

CFG-0151-005

1 25-foot cable thin-insulation (with pro-tective cover)

For factory potting directlyto meter register by metermanufacturer.

CFG-0151-006

1 5-foot cable thin-insulation (with pro-tective cover)


CFG-0151-006SS

1 5-foot cable thin-insulation (with pro-tective cover andcable armor)


CFG-0151-009

1 25-foot cable thick-insulation (with pro-tective cover)


CFG-0151-010

1 5-foot cable thick-insulation (with pro-tective cover)


CFG-0151-010SS

1 5-foot cable thick-insulation (with pro-tective cover andcable armor)


CFG-0151-404

1 25-foot inline con-nector cable exten-sion

Used to extend existingmeter interface cable.

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Part Num-ber


FAB-1302-001

1 5-foot stainlesssteel cable armor

For retrofit cable installationin the field (available in 5-foot sections).

CBA-0067-001

1spool

Extension cableSpool size = 1000 feet.

MSC-0018-001

SeeNote

Security seal Used to secure inline con-nector and to seal pro-tective cover to inlineconnector. Minimum orderquantity: 1 bag of 120.

MSE-0005-001

SeeNote

4-inch cable tie Used to secure excessmeter cable. Minimumorder quantity: 1 bag of 100

MSE-0005-002

SeeNote

4-inch cable tie Minimum order quantity: 1bag of 100.

CON-0023-001

SeeNote

Gel cap connector Used to connect wires. Min-imum order quantity: 1 bagof 30.

LBL-0227-003

SeeNote

ItronWater ModuleService Tag

Used to describe waterproducts returned for war-ranty validation. Minimumorder quantity: 1 package of50Water Module ServiceTags.

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500W ERT® OrderingGuide Chapter 2 Common Accessories for AllWater Devices

Part Num-ber


OEM-0034-002

SeeNote

Splice Kit Intended for cable splicesassociated with pit typeendpoints.

Minimum order quantity: 1box of ten kits.

(Note: three gel con-nectors,[CON-0023-001] and aninstruction sheet [MAN-0022-001] are included ineach kit.)

Fiberglass Rods for Pit Mounting

OEM-1006-001

SeeNote

12” Mounting rod,fiberglass, ½” dia-meter

Min Order Qty: 100

OEM-1006-002

SeeNote


Min Order Qty: 100

OEM-1006-005

SeeNote


Min Order Qty: 100

OEM-1007-002

SeeNote

½” Driving cap,fiberglass

Use to prevent end splin-tering when driving fiber-glass rod into the ground.

Min Order Qty: 10

29 July 2019 PUB-0063-004 9

500W ERT® OrderingGuide Chapter 2 Common Accessories for AllWater Devices

3OpenWay Riva Leak Sensor

PartNumber

Type Notes Orderinginstructions

LDS-1601-001

OpenWayRiva LeakSensor5-foot in-line con-nector

Includes mountingclampCFG-1601-101.


LDS-1601-002

OpenWayRiva LeakSensor10-foot fly-ing lead

Includes mountingclampCFG-1601-101.

AccessoriesPartNumber


CFG-0349-101

25-foot exten-sion cable

Includes inline connectorends.


CFG-1601-101

OpenWayRiva LeakSensor smallmountingclamp

½ to 1-inchmountingclamp

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PartNumber


CFG-1601-102

OpenWayRiva LeakSensor largemountingclamp

1-1/4 to 2-inchmountingclamp

OEM-0034-002

Itron SpliceKit

For use with 10-ft flyingleadOpenWay Riva LeakSensor. Splicing a cablerequires this kit. Minimumorder is 10 kits. Kitincludes DBR tube, 3 gelconnectors (CON-0023-001), and 1 instructionsheet (MAN-0022-001).

TDC-1691-XXX

OpenWayRiva LeakSensorInstallationGuide

Included with initial order.XXX designates revisionlevel and is subject tochange without notice.

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500W ERT® OrderingGuide Chapter 3 OpenWayRiva LeakSensor

AFirmware Functionality

Part Number GlobalSoftwareRelease(GSR)Version

FDM CheckEndpointFirmwareVersion

Over-the-Air FirmwarePart NumberA

Firmware Functionality

FMW-1601-004 4.1 1.3.X.X ■ Network topology

■ IPv6 Addressable

■ 60-minute interval data

■ Mobile Mode

■ Firmware download

FMW-1602-006 4.5 2.1.10.0 DFW-1602-006 ■ GSR 4.1 functionality

■ 5, 10, 15, 30-minute intervaldata

■ Extendedmeter alarms

■ Low battery alarm

■ Local auditing

■ Restricted water flow state

FMW-1602-012 4.5 2.2.6.0 DFW-1602-012 ■ 4.1 GSR compatibility

■ 4.5 2.1.10.0 compatibility

■ Bug fix to OpenWay RivaLeak Sensor compatibility

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Part Number GlobalSoftwareRelease(GSR)Version

FDM CheckEndpointFirmwareVersion

Over-the-Air FirmwarePart NumberA

Firmware Functionality

FMW- 1604-005 5.0 4.13.15 DFW-1604-005 ■ Intelis Water meter encodersupport

■ 1Minute sub hourly support(Network Mode only)

■ Ability to separate FWDLfrom Comm FW vs. Met-rology FW

■ Remote Auditing of 500W inNetwork mode

■ Extended Fan ConnectivityMode (GeoMode)

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500W ERT® OrderingGuide Chapter A Firmware Functionality

BOrdering Information

TheOpenWayRiva water module allows for flexible deployment strategies, giving customersthe option to deploy devices in OpenWayRiva NetworkMode or legacy 100S MobileMode. Devices deployed inMobile Mode function as 100W ERTmodules until they are ready tobe read over the OpenWayRiva Network.

Taking advantage of anOpenWayRivaWater ModuleMobile Mode-first deployment requires aprior knowledge of all future network transition parameters. Operating the OpenWayRivaWatermodule in OpenWayRiva NetworkMode requires ISM files and themanufacturing SSID. Inject-ing the certificates, files, and SSID into the device requires that the customer’s network envir-onment is setup.

The network environment informationmust be provided for manufacturing to inject customer spe-cific certificates and keys at the time of manufacture. Since injecting security into the endpointssecures them for a specific customer, Itron requires a First Article to ensure that the settings arecorrect for devices ordered with security injected at the time of manufacturing.

If devices are injected with network security credentials, customerswho are ready to switch fromMobile to NetworkMode can do so via drive by using FCS v4.0.3 or higher. Injecting security intothe endpoint is free of charge and saves time in the field, so Itron recommends that all OpenWayRivaWater modules are ordered with security. Devices deployed inMobile Mode without secur-ity injected at the time they aremanufactured require an additional visit to each devicemaking it acostly task.

For customers that want to begin reading over anOpenWayRiva Network at the time of deploy-ment, Itron offers custom programming and security options that allow the customer to deployOpenWayRivaWater modules in OpenWayRiva NetworkMode. The custom programming andsecurity options allow the device to automatically join the network when flow is detected. Thisoption is available only for meter indexeswith an initial read of zero. Field retrofit devices that useexisting indexes can be set to join the network at the time of installation. In both scenarios, verifyyou are orderingmoduleswith factory-injected security.

Determining the configuration that is best for the chosen deployment strategy is very important!Itron is vested in ensuring our customers execute their plan successfully.

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Secured Pro-grammed

Securedand Pro-grammed

Build toStock

Setting/Cert Description Module hascustomerspecificsecurityinformationinjected atthe time ofman-ufacturing.Module willstill need tobe pro-grammedbefore use.

Module hasbeen pro-grammedwith metercon-figuration.Will work inmobilemode butwill require asite visit toinject secur-ity before itcan join aNetwork.

Module hassecurityinformationinjected andmeter con-figuration ispre-pro-grammed.Can bedeployed inmobile ornetworkmodedependingon FDMsnapshotfile para-meters

Modulehas fact-ory defaultsettings.Will needprogrambeforedeploy-ment.Before theunit can beread by thenetwork itwill requirea site visitto injectsecuritybefore itcan join aNetwork.

Utility Public Key(from ISM)

Required toinject cus-tomer spe-cific keys inmodule inman-ufacturing

Required No Required No

Shared Key file(from Itron SecurityManager)

Required toinject cus-tomer spe-cific keys inmodule inman-ufacturing


AAA Cert(from Network PolicyServer)

Required fornetworkauthen-tication


29 July 2019 PUB-0063-004 15

500W ERT® OrderingGuide Chapter BOrdering Information

IoT FND ECC KeyCert (from Cisco FieldNetwork Director)

Required toauthenticatecommandsto the CiscoField Net-work Dir-ector


SSID (Numberassigned by Itron)

Required tofind correctnetwork


FDM Snapshot/passw-ord (from FieldDeployment Manager)

Used to pro-gram in themeter con-figuration

No Required Required No

OWOC CM Config(fromCollection Manager)

Used to setitems con-figurable byCollectionManager

No Optional Optional No

Creating a New Order Specification1. Go to https://access.itron.com and sign in.

2. ClickOrders.

3. In the left panel, clickProduct Specification Requests.

4. ClickNew.

5. SelectOpenWay Riva Water Module Specification Form from the drop-down list.

29 July 2019 PUB-0063-004 16


https://access.itron.com/

Contact informationAccount.Select your account information from the drop-down list. This is the account name thatwill have access to this form throughout and after the ordering process. If you are a distributorand you’d like this form available to a customer’s Itron Access account, use that account namehere. If you do not have an account, contact Itron Support.

Account: Select your account information from the drop-down list. This is the account namethat will have access to this form throughout and after the ordering process. If you are a dis-tributor and you’d like this form available to a customer’s Itron Access account, use that accountname here. If you do not have an account, contact Itron Support.

Document Name Alias (Optional).Enter a document name or description that will appear onItron Access. A document namemakes the form easer to search in Itron Access.

Special Requirements (Optional). List any special requirements to be forwarded to the specwriter. Include any special instructions for your custom part number.

Click Next.

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Configuration Information■ Managed Services. Select Yes or No to indicate whether files should be delivered to theManaged Services group. If you do not have an ItronManaged andmaintained account,select No.

■ Remote Mount. Select Yes or No to determine your hardware options.■ Module. Select your module from the populated list.

■ Firmware. Select your firmware version. See Firmware Functionality on page 12 for firm-ware information.

■ Region for Radio Specifications. Select your region for radio specifications. (This setsthe legally required radio parameters for the selected region.)

■ Custom Programming (FDM). Select Yes or No. CustomProgramming provides con-figuration of the number of dials, drive rate, and other parameters with an FDMSnapshot.CustomProgramming does not refer to security settings. For information about creating anFDMSnapshot, see the FDMServer Client Guide (TDC-0937), Chapter 9.

■ Attach the FDM snapshot in .xml format.

■ Type in your FDMSnapshot File Password.

■ Provide Your OwnOWOC CMFile. Select Yes or No. If Yes, upload the relevant file in a .zipformat. AnOWOC CM file is used to set interval minutes and time adjustment tolerances. Ifyou select No, factory defaults (60 for interval minutes and 5minutes for time adjustment)will be used.

■ Already Have SKG ID. Select Yes or No.■ Yes. Enter your SKG ID to use the settings that you previously set up.

Enter the SSID and upload the relevant key files. For more information about exportingfiles, see Exporting the Utility CA, UtilityWiFi CA, and NMS x509 Certificates (TDC-1763).

a. Upload your Utility Public Key file in .upk format.

b. Upload your ISMShared Key file in .xml format.

c. Upload your AAA Certificate file in .txt format.

d. Upload your IoT FND ECC KeyCertificate file in .txt format.

■ No. Select whether you want the security keys injected by Itron.

If you do not inject security keys at this time, it will require a future site visit to move toOpenWayRiva NetworkMode.

■ Will Endpoints Be Deployed in 100S Mobile Mode? Select Yes or No. The response tothis question determines settingswithin the shipping files. This information is passed onto

29 July 2019 PUB-0063-004 18


applicationswhen the file is imported.

■ Special Requirements. Enter any special requirements or notes for this order.■ Click Next.

Note: You have the option to click Back, Save and Close, Save and Continue, or Next. Backallows you tomake changes in the previous screens. Save and Close allows you to returnand complete the form later. Save and Continue saves the form and continues the process.Next continues the ordering processwithout saving your changes.

If you have any incorrect file formats or other errors, you cannot access the next screen. Seeany notes at bottom of the screen for an explanation of errors.

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File Delivery InformationFirst Article Validator Email. Enter the address of the person that will be responsible for checkingthe first article units. For more information, seeCompleting the First Article Form onpage 21.

File deliverymethods. This is how Itron will deliver each shipment’s shipping and security files.

Click Next.

Review1. Review the information entered in previous sections.

2. Correct any errors and clickSubmit.

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CCompleting the First Article Form

1. Go to Itron Access: https://access.itron.com/Pages/home.aspx

2. ClickOrders.

3. In the sidebar, select First Article Validations.

4. Select the appropriate pending or incomplete form.

After the appropriate First Article Validation form opens, validate the following parameters.

i. Box Label. Inspect the label and select Approve/Reject to verify that the box labelmeets requirements.

ii. Inspect and confirm the endpoint meets the expected functionality.

a. Joins the Network.Select Approve/Reject to verify communications between theCisco Field Network Direct andOpenWayOperationsCenter.

29 July 2019 PUB-0063-004 21

https://access.itron.com/Pages/home.aspx

b. Switched to OpenWay Riva Network Mode with FCS.Select Approve/Rejectto verify the OpenWayRivaWater Module switched to OpenWayRiva NetworkMode using FCS (not FDM).

c. Programmed Properly. Select Approve/Reject to confirm that a Check Endpointcommand verified the programming parameters in the OpenWayRivaWater Mod-ule were correctly programmed.

Note: Provide notes for any rejected parameters so the issue can be corrected andnew first article modules can bemanufactured tomeet the specifications.

5. Complete the form by confirming any additional information (Yes/No).

6. ClickAgree.

7. ClickSubmit.

Important! After you click Submit, you can no longer edit this form.

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500W ERT® OrderingGuide Chapter C Completing the First Article Form

29 July 2019 PUB-0063-004 23

500W ERT® OrderingGuide Chapter C Completing the First Article Form

DCompleting a Specification Change Request

1. Go to Itron Access: https://access.itron.com/Pages/home.aspx

2. ClickOrders.

3. In the sidebar, selectSpecification Change Requests.

SelectNew to begin the change request form.

Contact Information1. Account: Select your account information from the drop-down list. This is the account name

that will have access to this form throughout and after the ordering process. If you are a dis-tributor and you’d like this form available to a customer’s Itron Access account, use thataccount name here. If you do not have an account, contact Itron Support.

2. Enter 2-Character Country Code. Enter the appropriate Country Code for your location.Example: United States has a 2-Character Country Code of US. If you do not know yourCountry Code, a quickGoogle search of ‘2-Character Country Codes’ will list the appro-priate codes.

3. All Customer Part Numbers Affected By This Change: Enter your 7 alphanumeric cus-tom part number that you are wanting to change. If makingmultiple changes, use commas toseparate out the different part numbers.

4. Document Name/Description (Optional). Enter a document name or description that willappear on Itron Access. A document namemakes the form easer to search in Itron Access.

5. ClickNext.

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https://access.itron.com/Pages/home.aspx

Change Specifications1. Configuration File. Select No, as this option doesn’t pertain toWater Modules.

2. Additional File(s). Select Yes or No. If Yes, upload the relevant file in a .zip format.

3. NAMEPLATE. Select No, as this option doesn’t pertain toWater Modules.

4. Customer Serial Numbers. Select No, as this option doesn’t pertain toWater Modules.

5. Provide Description of Change: Enter in what change you are trying tomake to your partnumber(s). This will give Itron insight to your end goals, and give us enough information tohelp achieve those goals

6. Provide Reason for Change: Enter why you are wanting tomake this change.

7. ClickNext.

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500W ERT® OrderingGuide Chapter D Completing a Specification Change Request

Review1. Review the information entered in previous sections.

2. Correct any errors and clickSubmit.

29 July 2019 PUB-0063-004 26

500W ERT® OrderingGuide Chapter D Completing a Specification Change Request

Documents

OpenWay® Riva 500W ERT® Ordering Guide...500G ERT Module InstallationGuide Included withinitial orderXXX designates revision levelandis subjectto change without notice. 29July2019