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Open innovation models adopted inpractice: an extensive study in Italy
Valentina Lazzarotti, Raffaella Manzini and Luisa Pellegrini
Summary
Purpose – Many companies claim they are adopting an open approach to innovation, but each of them
with its own way. This paper aims to explore the different models for opening up the innovation process
adopted in practice.
Design/methodology/approach – The paper utilises an extended survey among Italian manufacturing
companies, cluster analysis and ANOVA.
Findings – The study distinguishes four different open innovation models with respect to two variables,
representing the degree of openness: the number and type of partners with whom the company
collaborates (partner variety), and the number and type of phases of the innovation process open to
external collaborations (innovation phase variety). They are: open and closed innovators, integrated and
specialized collaborators. The paper describes each cluster in terms of firm-specific variables that
characterize Open Innovation choices; at last, it tries to draw some tentative explanation of the influence
of openness on the innovative performance of companies.
Research limitations/implications – The number of respondents is still limited (about 100). Moreover,
it studied only the relationship between some firm-specific factors and the degree of openness (in terms
of partner and phase variety): a wider investigation is recommended to include more variables to define
the openness degree and more contextual factors.
Practical implications – The paper provides managerial implications because it suggests that open
innovation is not an ‘‘on/off’’ choice, but it can be interpreted and adopted with different degrees,
consistently with the company’s specific context.
Originality/value – The paper introduces a new perspective that integrates the number/typology of
both partners and phases, in order to understand if such perspective can confirm the existence of
different open innovation models.
Keywords Innovation, Manufacturing industries, Information modelling, Italy
Paper type Research paper
1. Introduction
The concept of ‘‘open innovation’’ (OI) is often studied supposing an artificial dichotomy
between closed and open approaches, whilst the idea of exploring different degrees and
types of openness in a sort of continuum seems to be promising. Prior research has
highlighted that OI may be pursued in different ways:
B organizational form of acquisition/commercialization and consequent level of integration
and time horizon (van de Vrande et al., 2006);
B number and typologies of partners (Laursen and Salter, 2004; Pisano and Verganti, 2008;
Enkel et al., 2009; von Hippel, 1988; Lundvall, 1992; Brown and Eisenhardt, 1995;
Szulanski, 1996; Laursen and Salter, 2006; Keupp and Gassmann, 2009);
B phases of the innovation process actually open (Gassmann and Enkel, 2004);
DOI 10.1108/13683041011093721 VOL. 14 NO. 4 2010, pp. 11-23, Q Emerald Group Publishing Limited, ISSN 1368-3047 j MEASURING BUSINESS EXCELLENCE j PAGE 11
Valentina Lazzarotti is
Assistant Professor and
Raffaella Manzini is
Associate Professor, based
at Universita Carlo
Cattaneo-Liuc, Castellanza,
Italy. Luisa Pellegrini is
Associate Professor at
Universita di Pisa, Pisa,
Italy.
B direction of openness: inbound and/or outbound (Lichtenthaler, 2008); and
B governance: hierarchical or flat (Pisano and Verganti, 2008).
Moreover, previous research has attempted to study also the relationships among different
OI models and several contextual factors, driven by the idea that these factors could explain
or, at least, characterize the companies’ choices in terms of degree of openness. Lastly,
different OI models, defined according to the degree of openness and models ‘‘dropped’’ in
a certain context, were analyzed in some preliminary work in terms of their performance
(Lichtenthaler, 2008, 2009).
In this paper we intend to enrich this stream, by introducing a new perspective that
considers two variables representing the openness degree, which still are not deeply
investigated: the number and type of partners (partners variety), and the number and type of
phases of the innovation process open to external contributions in and/or out (innovation
phase variety). The choices in terms of OI will be investigated in terms of contextual factors
whose role is still controversial (Lichtenthaler, 2008), or otherwise it can be better understood
in light of the concept of openness suggested here.
Our investigation will take place in Italy where, although the scarcity of empirical evidence
about OI, there is a plenty of institutional pressures towards the establishment of
collaborative models (Global Business Summit, 2010). To investigate whether, how and with
what results the companies work together becomes thus a relevant issue for both Italian
scholars and practitioners.
The objective of this paper is threefold:
1. To confirm, with an extensive study, that different models of OI can be found in practice in
terms of partner/innovation phase variety; hence, a survey on a sample of 99
manufacturing Italian companies was conducted and a cluster analysis was planned.
2. To study each different identified model, in terms of the main firm-specific variables
identified in previous works.
3. To verify whether different models imply for a different level of innovative performance
(according to definition by Calantone et al., 2002).
Next two sections describe the literature premises (2) and the empirical study methodology
(3); section 4 illustrates the main results while section 5 draws the main conclusions.
2. Theoretical background
Figure 1 depicts our theoretical framework. Below there is the analysis of the relationships
between the firm-specific factors and the OI models (paragraph 2.1). Then the analysis of
the impact of the OI models on innovative performance follows (paragraph 2.2).
2.1 The company’s firm-specific factors and open innovation
2.1.1 Relationship between R&D intensity and open innovation models. Many authors
investigated the role of R&D intensity. Lichtenthaler (2008) and Lichtenthater and Ernst
(2009) analyze the effect of R&D intensity and find that the greater the level of R&D intensity
the greater the technological exploration. This provides support for the assumption that firms
pursue external technology acquisition as a complement to internal R&D and not as a
substitute (Cohen and Levinthal, 1990; Zahra and George, 2002).
Calantone and Stanko (2007) underpin that firms’ exploration activities can not occur
frequently: therefore, given the high costs for developing specialized structures, firms are
more likely to require outside expertise. Moreover, they state that firms performing a great
deal of exploratory research in house are likely to be led by this exploration away from their
competencies, and will therefore be more likely to require outside expertise.
Sofka and Grimpe (2008) study the effect of internal R&D investments on breadth and
depth of research strategies. They argue that firms building absorptive capacities through
PAGE 12 jMEASURING BUSINESS EXCELLENCEj VOL. 14 NO. 4 2010
internal R&D have both broader and deeper search strategies. However, the effect on
depth is stronger than on breadth. Committing internal resources to in-house labs is
therefore the primary path for innovation managers to achieve more depth in their search
strategies.
Hence, the role played by R&D intensity is studied in relation with two of the abovementioned
perspectives through which it is possible to investigate how the innovation process can be
opened: the direction of openness and the types of partners. Thus, literature lacks the
investigation of the role that R&D intensity plays with regard to the perspective offered in this
article (partner variety and phase variety).
2.1.2 Relationship between approach to innovation and OI models. A relevant concept
investigated in the literature is that of ‘‘technology aggressiveness’’. Lichtenthaler and Ernst
(2009) find that technology aggressiveness is negatively related to the extent of external
technology acquisition and is positively related to external technology exploitation, in that
commercialization nurtures benefits in terms of setting industry standards, entering into new
markets, and realizing learning effects.
In another publication Lichtenthaler (2008) studies the implications connected with the firms’
emphasis on radical innovation and finds that the degree of openness seems to rise with the
degree of emphasis on radical innovation, especially concerning the degree of external
technology commercialization. Two are the reasons: first, the opportunity to commercialize
knowledge which, not applied in the organization, reveals to be residual; second, the
possibility to facilitate the acceptance on the market, and the creation of a standard.
Lichtenthaler (2008) also finds that firms which emphasize radical innovation are obviously
not able to develop all knowledge internally, but they have to strongly rely on complementary
external sources and thus they use technology acquisition (Perrons et al., 2005).
Hence we can draw even more restrictive considerations than those regarding R&D
intensity: technological aggressiveness is studied in the literature in relation only with the
perspective connected with the direction of openness. If we add that this factor’s role is still
controversial, it emerges that new empirical investigation is needed to analyze the impact
exerted by technological aggressiveness on OI models, analyzed according to the
number/typology of both partners and phases.
2.1.3 Company’s objectives of collaboration and OI models. The main reasons that push
firms towards OI choices are the needs of reducing costs-innovation risk and of extending
skills, competences and creativity (Huang et al., 2009).
Figure 1 Theoretical framework
Firm-specific factors
- R&D intensity- Approach to innovation- Company’s objectives - Organisational and managerial actions
Open Innovation models
Number/type of phasesof the innovation funnel
Number/type of partners
Innovative Performance
VOL. 14 NO. 4 2010 jMEASURING BUSINESS EXCELLENCEj PAGE 13
As regards the objective of diminishing costs and risks, Calantone and Stanko (2007)
analyze outsourcing as a tool for increasing staffing efficiency measured in terms of
employee sales efficiency. They infer that the decision to reduce employees’ number is
related to the outsourcing of innovation in the short run but not over the long term. Gassmann
and Enkel (2004) state that usually research-driven companies aim at reducing the R&D’s
fixed costs and sharing risk.
Chiaroni et al. (2009) state that the reason for accessing external sources is the willingness
to minimize risk by investing in technologies that are already proven in other applications.
Another main reason for firms to undertake R&D outsourcing include accessing to
specialized skill sets and creativity exposing the internal development staff to new
knowledge, technology, and organizational development processes (Calantone and Stanko,
2007; Chesbrough and Teece, 1996; Linder, 2004; Lynch, 2004), although this strategy
implies drawbacks in terms of opening the market to new entrants (Porter, 1980) and
exposing core competencies to imitation and substitution (Piachaud, 2005).
In comparison with the other firm-specific variables, the objectives of collaboration are
studied even more restrictively in that they are analyzed in relationship with only one of the
two directions (inbound process). Hence the impact exerted by the objectives of
collaboration on the OI models analyzed according to the number/typology of partners and
the number/typology of phases has to be covered.
2.1.4 Managerial-organizational actions supporting open innovation and OI models.
Managerial-organizational actions allow OI to be pursued easily and more deeply: between
them the commitment of the top management in promoting the transition towards an OI
approach (Vanhaverbeke, 2006; van de Meer, 2007; Chiaroni et al., 2009; Pisano and
Verganti, 2008), the need for a champion supporting the integration of the external
technology into an existing product development phase-gate process (Chesbrough, 2006;
Chesbrough and Crowther, 2006), the exploitation of the personal relationship of the R&D
managers for starting technological collaborations, the formal evaluation of collaboration’s
objectives and risks, as well as the analysis and selection of the potential partners with a
formal and explicit process (Sakkab, 2002; Huston and Sakkab, 2006). Although these
works shed light on how organizational and managerial factors facilitate the implementation
of open models, enriching this line of inquiry with new empirical evidence is anyway
important.
2.2 The impact on innovative performance
The impact of OI models on performance has been analyzed in terms of company’s
competence base, development costs and time to market of new products/processes, the
level of innovativeness of new products/processes and sales volume/market acceptance of
new products.
Literature is unidirectional in showing the impact of the outside-in process on the access and
integration of internal company capabilities with new and complementary knowledge of
external firms (Gassmann and Enkel, 2004). Instead, literature results are not unidirectional
as far as the reduction of development time is considered: for instance, if on the one side
Gassmann and Enkel (2004) state that the benefits of co-operation are seen in an
improvement in the competitive position and in a risk minimization, but not in a reduction of
development time, on the other side, according to Kolk and Puumann (2008) firms not
concentrating on open innovation strategies fail, as rising development costs and shorter
product life cycles make it increasingly difficult to justify investments in innovation.
Many contributions in the literature support the impact of open innovation on level of
innovativeness (Lichtenthaler, 2008; Dahlaner and Gann, 2007). Lichtenthaler (2008)
underpins the effect of OI on firms’ innovativeness and hence competitive position; similarly,
Dahlaner and Gann (2007) show that interorganizational relationships help firms to increase
innovativeness.
PAGE 14 jMEASURING BUSINESS EXCELLENCEj VOL. 14 NO. 4 2010
3. Research design and methodology
3.1 The survey design
The empirical study focused on companies belonging to a Northern Italian region –
Lombardia – that in 2008 applied for funding to the ‘‘Camera di Commercio’’ (a public local
institution supporting companies belonging to the region) to conduct innovative activities
within different manufacturing sectors.
This ‘‘engagement in innovation’’, combined with the fact that Lombardia presents a
particular propensity for innovation (if measured by number of patents, Lombardia ranks first
among the Italian regions according to European Patent Office data elaborated for Italy by
Osservatorio Unioncamere Brevetti e Marchi, 2008) make them very interesting to study in
innovation topics.
The data were collected through questionnaires whose items regarded company
characteristics, innovation strategy; organization for innovation; collaborations and
innovative performance.
Before sending the questionnaire to the companies, a pilot test was conducted with a group
of senior managers and academics with working experience in innovation in order to assess
the quality of the measure items. The resulting questionnaire was sent to the company key
informant: the R&D manager (if present) or in the company’s owner, if deeply involved in
strategic firm’s orientation and thus in innovation topics (as it is very common for the Italian
companies).
3.2 The statistical analysis
Among the companies that have applied for funding (about 1,500), 500 were randomly
selected: 99 firms responded (response rate ¼ 20 percent).
For the operationalization of the partner variety and the phase variety, we used subjective
measures based on four-point Likert-type scales (1 ¼ strongly disagree; 4 ¼ strongly agree;
see the Appendix).
In order to better specify the partner variety and the phase variety we introduced the
variables: intensity of collaboration with partner and intensity of collaboration on phases in
the innovation funnel (based on the Likert-type scale). The study of correlations between
these two variables highlighted the most typical combination partner/phase.
To study OI approaches, we firstly carried out a cluster analysis (‘‘complete linkage
method’’, recommended when researcher wants to identify groups which are distinct from
each other as much as possible (Barbaranelli, 2006); and with the squared Euclidean
distance as a measure) based on partner and phase variety.
Secondly, concerning the firm-specific variables, we accomplished the following procedure.
Items of the questionnaire were defined on the basis of scales already used (sometimes
partially reworked) in previous works (still Likert-type). Anyway, we applied an exploratory
factor analysis (principal axis factoring as extraction method and promax rotation in the case
of initially unclear solution) in order to delete weakly related items, to understand the factor
structure and the measurement quality. The Eigenvalues and the Scree plot were used to
identify the number of factors to retain. In addition, all factor loadings were above the
acceptance level of 0.50 (Hair et al., 2006; Barbaranelli, 2006; Cheng and Shiu, 2008), thus
indicating the unidimensionality of the various factors. These were saved as variables and
employed in the subsequent analysis.
The factors/firm-specific variables were the following (see the Appendix):
1. Objectives of collaborations classified in:
B aims to extend skills, competences and creativity (three items, inspired by the work of
Huang et al. (2009); Cronbach’s a: 0.71); and
B aims to share risks and costs (two items, based on Calantone and Stanko (2007);
Cronbach’s a: 0.84).
VOL. 14 NO. 4 2010 jMEASURING BUSINESS EXCELLENCEj PAGE 15
2. Approach to innovation: technological aggressiveness with emphasis on radical
innovation (five items, inspired by Lichtenthaler and Ernst (2009), that use suggestion
by Brockoff and Pearson (1992). We re-adapted the scale also on SURVEY TOOL 2.1
basis, a questionnaire sponsored by Industrial Research Institute, Cronbach’s a: 0.71).
3. Organizational and managerial actions for OI (five items, scale based on Mine Survey
Tools 2.1 (n.d.), Cronbach’s a: 0.85).
Other variables, not presented in Appendix, were measured directly (and eventually
transformed in logarithmic scale to improve normality):
B R&D intensity (percentage of R&D expenses/sales); and
B indicators of company’s performance (return on assets (ROA); return on sales (ROS)).
As concerns company’s results, also a factor representing innovative performance was
defined (five items reported in the Appendix, our scale based on Calantone et al. (2002);
Cronbach’s a: 0.82).
Dummy variables were included for the existence of organizational units to support
collaboration and for the type of organizational structure for innovation activities
(input-oriented, output-oriented, matrix; Chiesa, 2001).
4. Results
Figure 2 illustrates the results of cluster analysis based on partner and phase variety.
A solution with four groups of firms emerged. The decision on the number of clusters was
determined by the criterion that suggests to stop the aggregation process at the stage that
precedes the one with the highest increase in the coefficient of agglomeration (Barbaranelli,
2006). In the four-cluster solution, the variance inside clusters is about 21 percent whereas
the variance among clusters is about 72 percent (F-tests sig. , 0.001). Despite the quite
high correlation between partner variety and phase variety variables, which suggests that
most firms adopt open or closed approach on both dimensions, small intermediate clusters
– 2 and 3 – exist (i.e. they open their innovation process more strongly in one direction rather
than in the other). Clusters are:
B open innovators, who collaborate with a wide set of partners in many phases of the
innovation process;
B specialized collaborators, who open only a small part of the innovation process to a wide
variety of partners;
Figure 2 Results of cluster analysis
2
2
43
Open innovators (1)
36
9
11
Partner variety
Phas
e va
riety
Closed innovators (4)
Integrated collaborators (2)
Specialized collaborators (3)
PAGE 16 jMEASURING BUSINESS EXCELLENCEj VOL. 14 NO. 4 2010
B integrated collaborators, who collaborate only with a limited set of partners along thewhole innovation funnel; and
B closed innovators, who open a very small part of the innovation funnel to a very limited setof partners.
To analyze differences across clusters, in particular the open and closed ones, one-wayANOVA test was used for comparing means of scale variables (i.e. R&D intensity, approachto innovation, types of objectives, organizational and managerial actions for OI; innovativeperformance) and Chi-square test was employed to compare the frequency on nominalvariables (i.e. existence of organizational units supporting collaborations). The scarcity ofobservations on integrated and specialized clusters makes not applicable Chi-square tests;as well as the results regarding scale variables are often not significant. Anyway, althoughthe following evidence is useful above all to compare open and closed companies, someclues on the other two clusters also emerge and thus they will be presented in order todeepen them with next research.
Open and closed innovators emerge as two significantly different OI models, in terms of(Table I):
B Approach to innovation: open innovators choose an aggressive technology andinnovation strategy, in which they work to be technological leader, to come first to themarket with new products, to lead the technology evolution with superior know-how, topursue even radical innovations. In other words, it can be argued that opening theinnovation process to a wide variety of partners and all along the innovation funnel isconceived as part of an aggressive strategy.
B R&D intensity: open innovators invest more than closed, and this confirms the differencein the strategy for the two clusters; aggressive innovators spend significantly more in R&Dand, as part of their effort, spend for opening their innovation process. Anotherexplanation of this result refers to the need to invest in internal competences in order to beopen, as the absorptive capacity of the company is critical to identify and exploit potentialcollaborations with external partners. In coherence with this result, there is evidence thatan input-oriented organizational structure for the R&D activities, which maximizes theabsorptive capacity, is typical for open innovators rather than for closed.
B Type of objectives: coherently with the results above, open innovators, with respect toclosed ones, mainly open their innovation process to achieve benefits in terms ofintegration of the knowledge base, increase of creativity and flexibility, achievement ofexcellence in knowledge production. On the other side, closed innovators aim at reducingcosts and risks of innovation, by sharing them with others.
B Organizational-managerial actions implemented to support openness: open innovatorshave modified their organizational structure and management techniques, by introducingroles, routines and tools dedicated to the design, development and implementation ofcollaborations with partners. Also a significant Chi-square test on the existence of anorganizational unit supporting collaboration gives evidence of the organizational andmanagerial differences between open and closed approaches.
B Regarding performance we obtained some preliminary indications on innovativeperformance. Indeed, we believe that the analysis of overall company’s performance iscomplex and can be ‘‘explained’’ only by considering a variety of factors that can haveopposite impacts. With this premise, we studied the differences between clusters only withan explorative purpose to define next steps of research and in terms of innovativeperformance (i.e. factor that is a combination of five items). We found that open clusterseems more performing than closed (and better than the sample average). Moreover, bystudying correlations between innovative performance and partner variety[1], we found ahigh and significant relation. Particularly strong were the relations between the single item‘‘The company’s competence base was enlarged’’ and partner variety and ‘‘the level ofinnovativeness of new products/processes was improved’’ and the partner variety,suggesting that the open is more innovative and that the innovativeness seems to be linkedto the partner variety. Another clue for this type of interpretation is given by the specialistinnovative performance: higher than integrated just in these two items. Anyway, these are
VOL. 14 NO. 4 2010 jMEASURING BUSINESS EXCELLENCEj PAGE 17
Table
IInform
ationontheclusters
andmain
differences(scale
variables)
Variab
les
Sam
ple
(n¼
99)
Clu
ster
1(n
¼43)
Op
en
Clu
ster
2(n
¼9)
Inte
gra
ted
colla
bora
tor
Clu
ster
3(n
¼11)
Sp
ecia
lized
colla
bora
tor
Clu
ster
4(n
¼36)
Clo
sed
Sig
.(A
NO
VA
test
)S
ig.
(Chi-sq
uare
test
)
Part
ner
and
phase
variab
les
Part
ner
variety
2.6
33.4
41.8
93.1
81.6
70.0
00
Phase
variety
2.6
13.4
93.1
11.8
21.6
70.0
00
Inte
nsi
tyof
colla
bora
tion
with
:U
niv
ers
ityand
rese
arc
hcente
rs1.3
81.5
91.1
61.3
61.1
80.0
05
Technic
aland
scie
ntifi
cse
rvic
ecom
panie
s1.3
71.5
61.2
91.0
51.2
50.0
2G
ove
rnm
enta
lin
stitu
tions
1.1
11.2
01.0
01.1
81.0
10.0
3C
ust
om
ers
1.7
01.7
71.5
61.8
01.6
10.6
3S
up
plie
rs1.9
32.1
21.8
01.8
71.7
40.1
7C
om
petit
ors
1.0
91.0
81.1
81.2
91.0
30.0
1Firm
sop
era
ting
ind
iffere
nt
secto
rsof
activ
ity1.4
01.6
11.2
91.3
31.1
90.0
4In
tensi
tyof
colla
bora
tion
on:
Idea
genera
tion
1.5
11.6
21.3
81.5
21.3
90.1
1E
xperim
enta
tion
1.5
61.7
21.3
51.6
91.3
60.0
00
Eng
ineering
1.4
41.6
11.4
0.1
.32
1.2
90.0
02
Manufa
ctu
ring
set
up
1.3
41.4
91.1
31.2
61.2
20.0
02
Com
merc
ializ
.1.2
81.3
51.3
51.2
51.1
80.2
3
Firm
-sp
ecifi
cconte
xtualva
riab
les/
facto
rsR
&D
inte
nsi
ty(L
og
)0.5
90.8
60.2
00.5
90.3
50.0
1In
nova
tion
ap
pro
ach
20.0
40.3
32
0.0
70.3
02
0.4
70.0
00
Ob
jectiv
eof
ext
end
ing
skill
and
com
pete
nce
20.2
00.4
52
0.1
32
0.1
12
0.4
70.0
00
Ob
jectiv
eof
sharing
risk
sand
cost
s0.0
20.2
82
0.2
92
0.1
32
0.2
20.0
5O
rganiz
atio
naland
manag
erialactio
ns
for
OI
0.0
10.3
70.2
60.3
42
0.6
10.0
00
Perf
orm
ance
Innova
tive
perf
orm
ance
20.0
40.3
00.0
80.2
92
0.4
80.0
01
RO
S(L
og
)0.7
30.7
60.8
00.6
50.7
00.8
9R
OA
(Log
)0.7
80.7
80.6
90.7
50.8
10.9
4
Org
aniz
atio
nalconte
xtO
rganiz
atio
nin
put-
oriente
d44%
53%
Not
exe
cute
dN
ot
exe
cute
d33%
0.0
5E
xist
ence
of
org
aniz
atio
nalunit
sup
port
ing
colla
bora
tion
35%
47%
Not
exe
cute
dN
ot
exe
cute
d22%
0.0
2
PAGE 18 jMEASURING BUSINESS EXCELLENCEj VOL. 14 NO. 4 2010
onlyclues,notconfirmedbytheanalysisofcompany’soverallperformance(ROSandROA),
that is even greater in the closed than in the open cluster. Thus, further investigation is
required.
Finally, to further analyze the degree of openness in terms of partner variety and phase variety
and understand which factors can have an influence on it, we focalized on two factors (i.e. the
type of objectives ‘‘aims to extend skills, competences, creativity’’ and the ‘‘approach to
innovation’’) that seem to be able to play this role. Instead, we excluded by the further analysis
thesecondtypeofobjective ‘‘share risksandcosts’’because in thepreviousANOVAanalysis it
emergedas lesssignificantand,anyway, it ishighlycorrelatedtofirst typeofgoal (theexclusion
allows toavoid thecollinearity problem). Moreover,weexcluded the factor ‘‘organizationaland
managerial actions’’, despite its significance in the ANOVA because it does not seem a factor
that conceptually can explain the degree of openness. Rather, it is a factor that can support
collaboration and it certainly cannot be missed for a successful collaboration. Thus, it is
probably more appropriate to consider it to ‘‘explain’’ performance in a next research.
Regarding the degree of openness, at first we carried out a standard regression with
dependent variables respectively the partner variety, the phase variety, the sum of partner
variety-phase variety and finally their product to provide an integrated view of the concept of
openness innovation (in similar vein of Lichtenthaler, 2008; see Table II for descriptive
statistics and correlations of the considered variables).
As can be seen (Table III – standard section) the ‘‘aim to extend skills, competences and
creativity’’ is significant to explain both the partner variety and phase variety whereas the
approach to innovation is significant to explain only the partner variety and with a lesser
extent than the first.
Table III Results of regression
VariablesModel 1 Model 2 Model 3 Model 4
Dependent variable Partner variety Phase variety OI product Open innovation sum
StandardInnovation approach 0.23* Non sig. 0.20* 0.18*Objective of extending skill and competence 0.37*** 0.46*** 0.45*** 0.44***R 2 0.29 0.29 0.34 0.32F 19*** 20.31*** 24.41*** 22.12***
Hierarchical (after controlling for the possible effect of R&D intensity)Innovation approach Non sig. Non sig. Non sig. Non sig.Objective of extending skill and competence 0.46*** 0.52*** 0.53*** 0.50***R&D intensity 0.25* Non sig. Non sig. Non sig.R 2 change 0.22 0.25 0.285 0.26F change 12.96*** 12.65*** 16.65*** 14.52***F 14.63*** 10.20*** 15.65*** 13.72***
Notes: *p,0.05; **p , 0.01; ***p , 0.001; number of observations: 99
Table II Descriptive statistics and correlations
Variables Mean SD 1 2 3 4 5 6 7
Partner variety (1) 2.63 0.96 1Phase variety (2) 2.61 0.98 0.71*** 1OI product (3) 7.51 4.76 0.89*** 0.91*** 1OI sum (4) 5.23 1.80 0.92*** 0.92*** 0.97*** 1R&D intensity (5) 0.59 0.70 0.40*** 0.22* 0.34** 0.33** 1Innovation approach (6) 20.04 0.87 0.42*** 0.36*** 0.42*** 0.40*** 0.30** 1Obj. of extending skill and competence (7) 20.20 0.89 0.50*** 0.53*** 0.55*** 0.53*** 0.27* 0.50*** 1
Notes: *p , 0.05; **p , 0.01; ***p , 0.001; number of observations: 99
VOL. 14 NO. 4 2010 jMEASURING BUSINESS EXCELLENCEj PAGE 19
Next, we carried out a hierarchical regression in order to control the influence of R&D
intensity on the same dependent variables. Also after controlling this type of influence
(Table III – hierarchical section), only ‘‘the aim to extend skills, competences and creativity
remains significant’’, revealing itself as factor able to explain the degree of openness. This
finding brings further support to the absorptive capacity interpretation: even if companies
invest internally, the pressure to openness remains. Indeed, perhaps they invest to open
easier due to the fact that internal R&D give them the necessary competences to
successfully absorb from outside.
5. Conclusions
In this paper, different OI models are studied, by means of a survey conducted among 99
Italian manufacturing companies, with respect to two variables: the partner and the
innovation phase variety. Four different models for OI were found: open and closed
innovators, specialized and integrated collaborators. In particular, the results concerning the
two ‘‘intermediate’’ models – specialized and integrated collaborators – are less robust,
because of the limited number of companies in these two clusters. As a consequence, only
some tentative interpretation can be put forward. However, it is relevant to reflect on such
results since they can represent the starting point for a future research aimed at verifying
whether these two OI models can actually represent a valid alternative to open and closed
models and, if so, in which contexts. By making a synthesis of all results achieved for
specialized and integrated collaborators, it seems that there is a sort of ‘‘continuum’’ in the
openness of companies, in terms of the most relevant context conditions emerged in this
study (Figure 3).
The figure shows that specialized and integrated collaborators can be really considered as
‘‘intermediate’’ models: the most significant variables that characterize the open and closed
models, in fact, have values that are between the two extremes[2]. Integrated and
specialized collaborators are thus viable options for companies that do not have a highly
aggressive approach to innovation and that do not want to invest too much for opening up
the innovation process. As a consequence, these companies have limited expectations in
terms of benefits form OI, but do not want to completely abandon the opportunity to access
to external sources of knowledge.
A widening investigation is certainly necessary to include more contextual factors, i.e.
external/environmental ones, or more variables that can help to define the openness degree.
Figure 3 Specialized and integrated collaborators between the two extreme models
R&D intensity
I = 0.20 C = 0.35 S = 0.59 O = 0.86
C = -0.47 I = -0.07 S = 0.30 O = 0.33
C = -0.47 I = -0.13 S = -0.11 O = 0.45
Organisational and managerial actions for OI
C = -0.61 I = 0.26 S = 0.34 O = 0.37
Min. value mean Max. value mean
Note: C = closed innovators; I = integrated collaborators; S = specialised collaborators;O = open innovators
Approach to innovation
Objective of extending skills and competences
PAGE 20 jMEASURING BUSINESS EXCELLENCEj VOL. 14 NO. 4 2010
Notes
1. Data not reported in this paper but available upon request.
2. Only R&D intensity is lowest in the case of integrated collaborators, but this is coherent with what is
already discussed in the previous section, since closed innovators need to invest a lot in R&D in
order to develop internally all tangible and intangible resources needed for innovation.
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Appendix
1. Partner variety: in the last five years you have collaborated with a wide variety of externalactors.
2. Phase variety: in the last five years you have collaborated on a wide variety of phases.
3. Intensity of collaboration with (each) partner: in the last five years you have collaboratedvery strongly with the following partner (university and research centers, technical andscientific service companies, governmental institutions, customers, suppliers,competitors, firms operating in different sectors of activity).
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4. Intensity of collaboration on phase: in the last five years you have collaborated verystrongly on the following phases (idea generation, experimentation, engineering,manufacturing set up, commercialization).
5. Objectives of collaboration:
B aims to extend skills, competences and creativity:
– enlarge the company’s competence base;
– increase the flexibility of the internal organization; and
– stimulate creativity and idea generation capability.
B aims to share risks and costs:
– reduce or share the risks of innovation; and
– reduce or share the costs of innovation.
6. Approach to innovation (technology aggressiveness):
B investing for technological leadership;
B aggressive acquiring new business areas by means of innovation;
B influencing the industry structure and rules by means of products characteristics;
B trying to recruit the best researchers and experts available on the market; and
B giving emphasis on radical rather than incremental innovation.
7. Organizational and managerial actions for open innovation:
B top management is committed towards the maximization of the collaborationsresults;
B personal relationship of the R&D manager are exploited to start technologicalcollaborations;
B for each collaboration, there is a ‘‘champion’’ acting as a facilitator for thecollaboration success;
B the company formally evaluates the objectives and risks of the collaboration; and
B the company analyses and selects the potential partners with a formal and explicitprocess.
8. Innovative performance:
B the company’s competence base was enlarged;
B the average development costs of new products/processes was reduced;
B the time to market of new products/processes was reduced;
B the level of innovativeness of new products/processes was improved; and
B sales volume and market acceptance of new products was improved.
Corresponding author
Valentina Lazzarotti can be contacted at: [email protected]
VOL. 14 NO. 4 2010 jMEASURING BUSINESS EXCELLENCEj PAGE 23
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