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Welcome
Wolfgang Ehrmann
Chairman
Euro Banking Association
Open Forum on Pan-European Instant Payments, 3rd May 2016
Introduction
Hansjörg Nymphius
Advisor to the Board
Euro Banking Association
Open Forum on Pan-European Instant Payments, 3rd May 2016
4Open Forum on Pan-European Instant Payments, 3rd May 2016
1. Welcome by EBA Chairman
Wolfgang Ehrmann, Chairman, Euro Banking Association
2. Introduction by the Open Forum Coordinator
Hansjörg Nymphius, Advisor to the Board, Euro Banking Association
3. Taking stock of current instant payment developments and
initiatives outside of Europe (followed by Q&A session)
Dr. Leo Lipis, CEO, Lipis Advisors
Coffee break & networking
Proposed agenda
5Open Forum on Pan-European Instant Payments, 3rd May 2016
4. Understanding the expectations of online merchants from a real-
time solution (followed by Q&A session)
Douwe Lycklama, Partner, Innopay
5. Discussion and exchange of views on non-scheme issues
As a part of the discussion, you are invited to share your views on
non-scheme issues, such as AML or fraud checks
6. Closing remarks
Hansjörg Nymphius, Advisor to the Board, Euro Banking Association
Proposed agenda
Taking stock of current instant payment
developments and initiatives outside of Europe
Dr. Leo Lipis
CEO
Lipis Advisors
Open Forum on Pan-European Instant Payments, 3rd May 2016
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Real-time payments initiatives beyond EuropeOpen Forum on Pan/European Instant Payments
Facilitated by the EBA Association
3 May 2016
8
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Agenda
Introduction to Lipis Advisors
Introduction to the Global Payment Systems Analysis (GPSA)
A look around real-time payments
Countries in scope
Volume trends in real-time payments
Participation and the role of regulation
Settlement methods
System speed and availability
Popular use cases
Large western economies and RT
Final thoughts
9
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
About Lipis Advisors
Industry analysis
We have unparalleled
understanding with many
years of experience and
insider knowledge of the
industry.
Payments business strategy
We possess deep
experience in payment
strategy development,
planning and leadership.
Product development
We have extensive
experience in the
development products
uniquely tailored for
specific markets.
Market intelligence
Decades of expert
knowledge and a network
of international SMEs in
the payment industry
provide remarkable insight
into markets.
Operations consulting
We combine payment
strategies and market
knowledge with execution.
Payments systems research
We conduct continuous
research on the latest
payment developments
and analyze new trends
with market leading data
visualization tools.
Real-time payments experts
10
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
A worldwide payments encyclopedia
GPSA comprehensively covers payment systems
A comprehensive, study of LV bulk, RT, and RTGS payment systems
Three successful editions, and backed by representative clients in the industry
19 countries covered in the initial release with over 50 geographies covered by 2017
Insider knowledge obtained through interviews with local experts
An on-line database of country profiles featuring functionality indices, schematics, trends and the latest developments in RT
State of the art comparative analyses and newsletters with the latest developments
First report covers real-time clearings in 10 non-European countries: Australia, Brazil, China, India, Japan, Mexico, Nigeria, Singapore, South Korea, and Taiwan (+ Poland, Sweden, Switzerland, & UK
Forthcoming countries to be included by summer 2016: Chile, South Africa, Sri Lanka, and Turkey
Periodic newsletters with the latest developments in the real-time payments
Comprehensive trend analysis based on a comparison of European systems and their worldwide counterparts
The concept of the GPSA What is covered by the GPSA
11
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
GPSA covers payment systems of interest
RT coverage, spring 2016
Australia
Brazil
China
Denmark
Japan
South Korea
Mexico
Poland
Singapore
Taiwan
UK
RT coverage, summer 2016
Chile
India
Nigeria
South Africa
Sri Lanka
Sweden
Switzerland
Turkey
Countries and systems are continuously added
12
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Real-time payments will soon be commonReal-time systems around the world
USA
SPEI
Colombia
SITRAF
TEF
NorwayBiR/PRT
Straksclearing/Express Clearing Express ELIXIR
SIC EFT
NIP
RTC
IMPS
IBPS
CEFT
HOFINET
Zengin
FISC
FAST
NPP
Faster Payments
Real-time settlement
Deferred net
Hybrid
In development
Note: SEPA RT (SCTinst) also under development, and EBA Clearing RT system announced.
Thailand
Netting System
13
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
GPSA analysis show developing trendsAll real-time systems recorded growth
0
5
10
15
20
25
30
35
Nigeria India Mexico Brazil UK Japan China SouthKorea
Real-time system volume, 2013 and 2014
2013
2014
8.6%
13.8%
138.8
%
29.5%
836.5
%
17.5%
2.4% 130.8
%
Vo
lum
e in
Bill
ions
Some systems show quick adoption
Denmark and Singapore launched their
RT systems within the past 2 years:
Denmark recorded 5.13m
transactions in November and
December 2014.
Singapore’s FAST live since March
2014 but does not release
statistics.
Poland’s Express Elixir recorded 1.69m
in 2015 with a minority of banks in
Poland.
Drivers of growth
Volume is not driven by population but by
maturity and availability of alternatives
3 of the 4 top systems are >10 years old
Bottom 4 are in countries with larger
populations than the top 4 (except China)
Fastest growth is occurring in countries
with lowest base (except China)
14
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Majority bank participation is the norm
Japan is the oldest real-time system and is the only low-value system in the country
Of the 12 systems examined, most were commercially driven and have majority bank participation.
Brazil, China, Denmark, India, Mexico, Singapore, South Korea, and Sweden
Only Poland has a minority of banks participating
RT is the only choice for low-value payments in Japan, South Korea, and Taiwan
Brazil and others allow non-banks to participate in the RT payment scheme
EU countries allow this in theory, but in practice they often cannot obtain settlement accounts to be direct members
Mandatory participation is uncommon
Nigeria mandates participation in all systems run by NIBBS (the Nigerian ACH)
The UK effectively mandated participation in Faster Payments
Participation is mandatory in Brazil
Reach is essential, not necessarily mandated
1
8
3
Bank participation in real-time systems
Minority ofbanks
Majority ofbanks
All banks orbanks + non-banks
Bank participation in RT systems
n=12
15
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Settlement is not one size fits all
Saves liquidity
Less stress on settlement system
Risk can build up on nights/weekends
Require risk mitigation (e.g, multiple settlements per day, collateral)
Posting before settlement creates additional risk and liquidity costs.
Deferred net
No risk in terms of participant default
No credit risk due to posting before settlement
Higher liquidity costs for participants
Liquidity and risk are managed by setting value limits
Hybrid
No settlement risk
No credit risk due to posting before settlement
Can be done in shadow accounts
Highest liquidity cost
Complex liquidity management
Steps need to be taken to ensure small banks can participate
Prefunded RT
Pro
sC
on
s
Risk reduction and ease of implementation factor into design
China, Denmark, India, Japan,
Singapore, South Korea, South
Africa, and the UK
Sweden, Poland,
and Australia (in dev)
Brazil and Mexico
16
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Convenience of use case counts too!
The key to user experience is speed
Country Posting speed
Australia Real time
Denmark Real time
Japan Real time
Nigeria Real time
Singapore Real time
South Korea Real time
Sweden 1 second
Mexico5 seconds (mobile), 30
seconds (all other)
India Less than 10 seconds
UK 15 seconds
Brazil Seconds
Poland Seconds
China Unknown
Posting speed is the defining characteristic of RT systems
As mobile payments become more popular, payees (regardless of type) will rely on immediate (or near immediate) posting
Ecommerce payments don’t need to post quite as quickly as mobile payments, but customer expectation is within a minute
B2B is becoming a key use case in many countries (Australia, Brazil, UK, USA)
Mexico is the only country known whose posting speed is different depending upon the method by which the payment was initiated
17
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Direct debits in real-time? Corporate use cases
China’s IBPS is an “Internet banking” platform. Customers access multiple accounts at multiple banks for real-time debit and credit transactions. Banks offer a range of products, including bill payments, direct debits, and internal corporate transfers.
Singapore’s FAST system will replace the IBG low-value system. Direct debit functionality was recently activated.
Sri Lanka is focused on developing and popularizing direct debit functionality for the real-time system. Risk management will entail determining maximum limits and transaction frequency, and setting criteria to initiate direct debits.
Australia’s NPP is focused on addressing corporate use cases.
Chinese corporates can manage collections contracts through the IBPS system. They can initiate real-time direct debits.
Real-time POS
The UK’s Pay by Bank app, which is in development, will enable real-time POS transactions via mobile devices utilizing Faster Payments.
Shifting the real-time product landscapeBeyond real-time credit transfers and P2P payments
18
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
Real time systems under development
Large economies are joining the RT race
USA Australia
Fed is convening FPTF
The Clearing House has announced its RT system to be built by VocaLink
To be piloted in Q1 2017
Partnerships with banks, IT providers, and customers
RT settlement
Australia is developing a RTGS-like RT system
Built by SWIFT
To be live in 2017
Canada Euro area
Not RT yet
CPA has launched next generation Payment System Effort
Currently evaluating options for developing a next generation payment system, including moving to real-time
ECB has convened ERPB
EBA Clearing has announced RT infrastructure service to be built by SIA
EPC has drafted SCTinst rules and published them for comment
Various national developments (IT, FR, NL, others)
19
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
RT payments are coming The future of RT
RT is coming
Historical trends show wide acceptance and a business case for it
There are national as well as regional initiatives to build RT capability
Use cases are broader than expected
Direct Debits in RT are unusual and possibly implausible in Europe given the regulatory landscape in the EU
Settlement models vary; in the EU it is dependent on the ECB’s stance on risk
The real-time revolution is underway
Reach / Participation and uniformity for experience for all users
Coordination / interoperability between national and regional initiatives
Legislative constraints
Settlement model harmony
Key points
Challenges
20
© 2016, Lipis Advisors GmbH. All rights reserved. Proprietary and confidential
For further informationLearn more about the GPSA and our real-time payments’ expertise
Leo Lipis
Lipis Advisors
lipisadvisors.com/gpsa/
Telephone +49 30 8892 2049
Mobile +49 172 990 5777
Knesebeckstrasse 61a
10719 Berlin
Germany
Open Forum on Pan-European Instant Payments, 3rd May 2016
Understanding the expectations of online merchants from a real-
time solution
Douwe Lycklama
Partner
Innopay
tomorrow’stransactionstoday
Themerchantview:frominstantpaymenttoinstantcommerce
Instantpayments
DouweLycklama(PartnerInnopay)– 3May2016Frankfurt
2 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
• Innopay:innovationexpertssince2002
• 30consultants
• OfficesinAmsterdamandFrankfurt
• Practices:Payments,DigitalIdentity,e-Business
• Services:Strategy,Co-creation,Transformation
• MemberofEBA,EPCAandECP
• FoundingmemberofHollandFintech
Introduction
3 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
CUSTOMER
MERCHANT
Timespaceconvergencehasarrivedtopayments…
Placesareseparatedbyabsolutedistanceandbytime.Withimprovementsincommunicationsystemsandmethodsoftransport,thistime-distancediminishes.Inessence,time–spaceconvergencemeansthatthefrictionofdistance—aconceptfundamentaltoconventionalcentralplacetheory,diffusiontheory,andlocationtheory—is lessening.
In1992,R.O'Brienpredicted‘theendofgeography’.Hewaswrong.Simson(2005)J.Transp.Geog.26,2writesthat ‘speedpermeatesthehistoryoftransportandmodernity,butitdoessoinmultipleways.
Thetime–spacecompressionnarrativeisnotadequatetoencompassthishistory.’Furthermore‘therearedifferentkindsoftechnologies,differentlevelsoftechnologicalchange,andeventhesametechnologycanbeuseddifferentlybydifferentpeople indifferentplaces’(N.Coeetal.2007).
Source:OxfordReference
4 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Speedisnotonlyessential,wealllikespeed!Speed
TrainTransport
Steamtrain
Electrictrain
Bullettrain
Hyperloop
RoadTransport
Horses
Firstcar
Sportscar
Electriccar
AirTransport
Firstairplane
Airplane
Concorde
Galactic
Messaging
Conversation
Homingpigeon
Post
Payments
StageCoach
InstantpaymentsImmediateuseoffunds
Instantclearing&settlement
Cashmoney
Digitalmoney
5 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Thesubjectsfortoday
• Valuechaininthecustomerjourney• Providerspersegment• Roleofreal-time
• Interoperabillity intheserviceslayer• Conclusion3.Fulfillingmerchantneeds
• Infrastructure• Instantpaymentsolutions• Suitabilityofinstantpayments
2.Instantpaymentsoftoday
1.Themerchantperspective
6 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Butfirst….ourperspectiveoninstantcommerce
SELECTION/AGREEMENT PAYMENT DELIVERY
PAYER MERCHANTInstantcommerceprocess
CUSTOMERCAREORIENTATION
Instantcommerceprocess
• Theinstantcommerceprocessreferstothethreestepsfrom‘selection’ to‘delivery’
•Withtheselection comesanagreementwithapriceoftheproductorservice
• Thecustomerjourneywon’tchangewithinstantpayment,howevertherewillbeeffectforthemerchantTheprocess canbeinitiatedatanymoment.
Themerchantgetsapaymentconfirmation.
7 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Customerjourney:orientation/selection,order/payment, deliveryandcustomercare
Webshop
Information Funds
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
SEPA
ServicesInfrastructure
Custom
er
account
ISSUINGBANK ACQUIRINGBANK
CUSTOMER MERCHANT
Browser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
Merchant
account
Merchantsarealreadyinstantbecausecustomersexpectinstant
12
3
Mostservicesofthemerchantarealready instant
Merchantsoffersawidevarietyofstepsinordertomeetthecustomersrequirementof‘instantcommerce’
Legendofnumberedsteps:
1. Orientation&SelectionThecustomerstartshis/herorientationandselectionprocessfortherequiredproductorservice
2. Order&PaymentThecustomerchoosesapaymentmethod
3. DeliveryThemerchantstartswiththedeliveryprocess
4. CustomercareIfnecessarythecustomercancontactthemerchantforcustomercare
Cloudandinteroperabilitybetweensolutionsenablemerchantstobemoresuccessfulininstantcommerce
4
1Customerjourney steps
8 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
1. Ensureinteroperability onalldevicesofalle-paymentsystems
2. Moveforwardwithaccesstothepaymentaccount
3. Enablecompetitioninthemarketbyfacilitatingthirdpartypaymentproviders
4. Moveforwardwithe-identificationandauthentication
5. Support innovationinsecurity solutionsandonlineauthentication
6. Developapan-EuropeanOnlineBankinge-Payments(OBeP)/redirectionservicessolution
7. ReformInterchangeFeesfortransparencyandinnovationinthemarket
8. FacilitateSEPADirectDebitthroughainteroperable pan-Europeane-mandateandprovideclarityonnon-banksolutions
WhatdoesE-commerceEuropesayone-payments?
PositionPaperone-Payments MajorPoints
1
2
3
Overall:seamless,interoperable,one-click(reach,conversion,costs)
4
5
6
7
8
9 Themerchantview:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
SuccessfulpaymentsolutionsprovideReachandConversionagainstfairCost
REACH
CONVERSION
COST
Visitors
Potentialbuyers
Customers
Profit
1
2
3
MERCHANT
ReachconversioncostKeycustomerrequirementsforpaymentsingeneral
1. ReachMerchantview:theshareofvisitorswhichcanpotentiallypayinashop,i.e.couldbecomepotentialcustomers.Consumerview:theshareofshopswherehecouldpayforapurchase
2. ConversionMerchantview:theshareofvisitorswhichactuallybecomeacustomerConsumerview:theeaseofuseofcompletingapurchase
3. CostThecostsassociatedwiththetransaction,whichhasadirectbottomlineeffectformerchantandconsumer.Thisgoesbeyondpuretransactioncosts,andincludeschargebacks,fraudandimplementation/onboardingefforts
10 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
REACH
CONVERSION
COST
Customersandmerchantsmostlywantthesame…
• Widelyaccepted&trustedpaymentmethods• Availabilityofpaymentsystems
• Easeofuse• Seamlessexperience
• Guaranteedsettlement• Instantconfirmationoffinality/irrevocability
• Costinsight• Banksidecharges• Merchant surcharge
• Costoffraud• Nomigrationcosts• Nochargeback
1
2
3
“Onlyonepaymentaccount toshoponlineacrossEurope” “Keepcheck-outsimpleandmitigaterisks”MERCHANTCUSTOMER
Source:Innopayanalysis
• Payafterorhavechargebackoption• Instantconfirmationofpurchase
• Lowcostpaymentmethods
11 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
CUSTOMERJOURNEY:ORDER/PAYMENT
Webshop
Information FundsInformation Funds
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
SEPA
Custom
er
account
Merchant
account
MERCHANT
Browser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
ISSUINGBANK ACQUIRINGBANK
SELECTION/AGREEMENT PAYMENT DELIVERY CUSTOMERCAREORIENTATION
CUSTOMER MERCHANT
ServicesInfrastructure
REACH à
CONVERSION à
REACH =>
CONVERSION =>
Merchantsexperiencedecouplingofreachandconversioninthepaymentstack(infrastructurelayer+serviceslayer)
12 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:SWIFT
Differentpaymenttypesandtheirfitfor‘instant’
Paymenttype Shareofnon-cashpayments
GrowthTrend
Instant PaymentConfirmation
Instant FundsAvailability
C2C e–Payments 4%
↑ 4 2
C2B
e/m-Commerce 7%
PhysicalPoint-of-Sale 51% ↑ 4 1
BillPayments18%
à 1 1LargeValuePayments à 4 4
B2C Salariesand
Pensions
20%
à 0 1
B2B
InvoicePayments à 2 3LargeValuePayments à 4 4
Fitofinstantpayments
Thetableon theleftshowsthefitofseveraltypesofpaymentscomparedtotheinstantconfirmationandfundsavailability
Keyobservations
• ”LargeValuePayments”haveavery strongfitforboth”InstantPaymentConfirmation”as“InstantFundsAvailability”onbothC2BasB2B
• Thereisvery littlefitfor”InstantPaymentConfirmation”and“InstantFundsAvailability”forBillPayments
• SalariesandPensionshavetheleastfitfor“InstantPaymentConfirmation”andverylittlefitfor“InstantFundsAvailability”.
• For“SalariesandPensions”and“InvoicePayments”theactualfundsavailabilityhasastrongerfitthanthepaymentconfirmation
13 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Webshop
Information FundsInformation Funds
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
SEPA
ServicesInfrastructure
Custom
er
account
Merchant
account
ISSUINGBANK ACQUIRINGBANK
Browser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
‘Instantconfirmation’CUSTOMER MERCHANT
Instantconfirmationisthetickettoplayinpayments
14 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Instantpaymentsintheworldofmerchantstoday
• Valuechaininthecustomerjourney• Providerspersegment• Roleofreal-time
• Interoperabillity intheserviceslayer• Conclusion3.Fulfillingmerchantneeds
• Infrastructure• Instantpaymentsolutions• Suitabilityofinstantpayments
2.Instantpaymentsoftoday
1.Themerchantperspective
15 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Apaymentcanmeanmanythingswithonethingincommon…
16 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
InformationFunds
InformationFunds
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
SEPA/Instantclearing&settlement
Custom
er
account
Merchant
account
ISSUINGBANK ACQUIRINGBANK
CUSTOMER MERCHANT
Browser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
Instantpaymentsdeliversinstantconfirmationaboutthepaymenttoboththecustomerandmerchantand transfersthefundsinstantly
Information
‘Instantfundstransfer’
‘Instantconfirmation’
ServicesInfrastructure
‘InstantPayments’
17 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
InformationFunds
InformationFunds
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
SEPA/Instantclearing&settlement
ServicesInfrastructure
Closed system/wallet
Custom
er
account
Merchant
account
ISSUINGBANK ACQUIRINGBANK
CUSTOMER MERCHANT
Browser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
ThirdPartyDirect
‘Onus’transaction
InstantPayment
Variousinstantpaymentinfrastructure&servicesolutionsfacilitatean”instantpayment”
Information
Layeredinfrastructure&service
Makedirectpaymentstootherusersofthesamewalletservice
AThirdPartyDirectservicehasaccountsat(all)banksandcanthereforemakeinstanttransfers
Thepayerandmerchanthaveanaccountatthesamebank
Clearingandsettlementbetweenbanksareinstantly
18 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
InformationFunds
InformationFunds
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
SEPA/Instantclearing&settlement
ServicesInfrastructure
Closed system/wallet
Custom
er
account
Merchant
account
ISSUINGBANK ACQUIRINGBANK
CUSTOMER MERCHANT
Browser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
ThirdPartyDirect
‘Onus’transaction
InstantPayment
ExistingfragmentationofmobileP2Psolutionsisachallengewithover50(local)solutionsfrom22countries
Information
Layeredinfrastructure&service
Makedirectpaymentstootherusersofthesamewalletservice
AThirdPartyDirectservicehasaccountsat(all)banksandcanthereforemakeinstanttransfers
Thepayerandmerchanthaveanaccountatthesamebank
Clearingandsettlementbetweenbanksareinstantly
19 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:FIS,EuropeanPaymentCouncil (EPC)
Manyversionsof‘instantpayments’intheinfrastructurelayer
20 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:European PaymentsCouncil (EPC),Innopayanalysis
‘Instantpayments’donotpositionclearlyyettowardsotherpaymentoptions
Expectations Debit card Creditcard Banktransfer Directdebit Instantpayments
Payer&
Payee
24/7/365 accessible 4 4 4 4 4
Easytouse 4 4 3 3 4Confidence inthe
reliabilityofsolution 4 4 4 4 4Reachability ofthe
solution 4 4 4 2 4Interoperability of
solution 4 4 4 4 4
Payer Easytopaywith 4 4 4 4 4
Instantcertaintyofpayment 4 4 4 2 4
Payee
Availabilityoffunds Delay Delay MaxD+1 Max D+1 4
Fitofinstantpayments
PayerandPayeeexpectationsforaninstantpaymentsolutioncomparedtootherpaymentsolutions
Thepayeristheconsumer,howeverthiscanalsobeaconsumingbusiness.ThePayeeisthemerchant
Strikingfeatures
• Besidesafewtherearehighexpectationscomparableexpectationsfrombothperspectives
• ”Directdebit”hasthelowestexpectationsespeciallyon the“Reachabilityofthesolution”andthe“Instantcertaintyofthepayment”
• “Instantpayments”hasthehighestexpectationsonallpoint
21 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Whatdoesinstantpaymentmeantomerchants?
• Valuechaininthecustomerjourney• Providerspersegment• Roleofreal-time
• Interoperabillity intheserviceslayer• Conclusion3.Fulfillingmerchantneeds
• Infrastructure• Instantpaymentsolutions• Suitabilityofinstantpayments
2.Instantpaymentsoftoday
1.Themerchantperspective
22 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
Webshop
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
CUSTOMER
ISSUINGBANK
ServicesInfrastructure
MERCHANT
ACQUIRINGBANK
SELECTION/AGREEMENT PAYMENT DELIVERY CUSTOMERCAREORIENTATIONBrowser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
Merchant
account
Custom
er
account
Instantclearing&settlement
1.‘Instantpayments’mustconnectwiththeinstantcommerceprocess
FundsFundsInformation
MinimizemigrationmerchanteffortthroughAPIIntegrationinexistingchannels:PSP,plugin’sandotherFintech players
23 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.Source:Innopayanalysis,Euro BankingAssociation(EBA),European CentralBank(ECB)
Webshop
Information Funds
SCT,SDD,Cards
ACH,Visanet,Banknet
RealTimeGrossSettlement
Instruments
Processing
Settlement
Instantclearing&settlement
ServicesInfrastructure
Custom
er
account
Merchant
account
Browser
Onlinebanking
Webshop
Routingservice
Onlinepymntprovider
ISSUINGBANK
CUSTOMER MERCHANT
ACQUIRINGBANK
2.Combine‘instantinfrastructure’withreachintheservicesdomain
CONVERSION =>
REACH =>
Interoperability
Organizeinteroperability/standardizationintheserviceslayer(singlecontracting,addressaliasing,innovativefunctionalities)
24 Themerchant view:frominstant paymenttoinstantcommerce©|Frankfurt3May2016InnopayBV.Allrightsreserved.
Onemorething:inspirationfromIndia
Mobiles
E-wallets
Web
Pointofsale(POS)
Thirdpartyapps
Persontoperson(p2p)payments
PayingmerchantsPayingbillers Business toBusiness
(B2B)Payments
NPCI– UniversalElectronicPayments
UnifiedPaymentInterface(UPI)
PrescheduledRecurringPayments
UsingmobileasaprimarydeviceforallpaymentsUnifiedPaymentsInterface
TheIndianproject“UnifiedPayments Interface”isanexcellentexampleofthecombinationofboth‘reach’intheinfrastructureand‘conversion’throughinnovativefunctionalitiesviathemobilechannel
Formoreseehere
tomorrow’stransactionstoday
ThankyouForyourattention
Douwe Lycklamafounder/partner
[email protected]+31655711150
www.innopay.com
Open Forum on Pan-European Instant Payments, 3rd May 2016
Discussion and exchange of views on non-scheme issues
Open Forum on Pan-European Instant Payments, 3rd May 2016
Closing remarks
Hansjörg Nymphius
Advisor to the Board
Euro Banking Association
Open Forum on Pan-European Instant Payments, 3rd May 2016
• When: Tuesday, 7th June 2016, from 8:00 to 9:45
CET (meeting precedes the opening of EBAday)
• Where: Milano Congressi (MiCo) Conference
Centre, Milan
• Possible topics:
– Potential adoption of instant payments as
services become available
– Expected use cases in the P2P and B2B area
– Consultation phase on SCTinst: where do we
stand?
Next meeting
Open Forum on Pan-European Instant Payments, 3rd May 2016
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