OORD Transaction Guide · 2020. 12. 21. · FedEx Web Service for Office and Print September 2020 . i Confidential and Proprietary The information contained in this Transaction Guide

FedEx Office Order Service Transaction Guide

FedEx Web Service for Office and Print

September 2020

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Confidential and Proprietary The information contained in this Transaction Guide is confidential and proprietary to FedEx Corporate Services, Inc. and its affiliates (collectively "FedEx"). No part of this Transaction Guide may be distributed or disclosed in any form to any third party without written permission of FedEx. This Transaction Guide is provided to you under, and its use is subject to, the terms and conditions of the Developer Resource Center License Agreement and the FedEx Web Services End User License Agreement. The information in this document may be changed at any time without notice. Any conflict between this Transaction Guide, the Developer Resource Center License Agreement, and the FedEx Web Services End User License Agreement shall be governed by the FedEx Web Services End User License Agreement and the Developer Resource Center License Agreement, in that order.

© 2020 FedEx. FedEx and the FedEx logo are registered service marks. All rights reserved. Unpublished.

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About the Guide

This guide serves as a supplement to the FedEx Web Service for Office and Print Developer Guide and describes how to work with the Office Order Web Service transaction set.

It is written for the application developer who uses web services to design and deploy applications enabled by FedEx. The guide includes element descriptions, samples, and error codes. Request elements are designated as required (R), optional (O), or conditional (C).

Resources The following may also be useful for the FedEx Web Service for Office and Print developer:

• FedEx Developer Resource Center for FedEx Office:

http://www.fedex.com/us/developer/web- services/office/index.html

• FedEx Office Print Online: printonline.fedex.com

• Web Services Interoperability: www.ws-i.org/Profiles/BasicProfile-1.1-2004-08-24.html

• Web Services Description Language (WSDL) explained: msdn.microsoft.com/en-

us/library/ms996486.aspx

• O’Reilly XML.com: xml.com

Support

Integration Consultants

A FedEx Office Web Integration Solutions Consultation team member can assist you in the pre-

production stages of integration. Contact your FedEx Office account executive or email

[email protected] to request a consultation. A consultant will contact you within 3 business days.

Email Support

Email [email protected], and we’ll send your request to our internal team of FedEx Office Web Services specialists for print services. They will address your questions as quickly as possible.

http://www.fedex.com/us/developer/web-services/office/index.html


http://printonline.fedex.com/

http://www.ws-i.org/Profiles/BasicProfile-1.1-2004-08-24.html

http://webservices.xml.com/

mailto:[email protected]


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Revision History The following table provides the reader with a history of the significant additions, deletions, and corrections made to this document.

Version Revision

September 2009 Initial document. Contents correspond to functionality associated with first release of FedEx Office Order Web Service.

January 2010 Document updated to reflect new functionality incorporated into FedEx Office Order Web Service in January 2010.

New features:

• File type support extended

Office Order Service now accepts the upload of documents saved in the following formats: text, rich text, Adobe® PDF, Adobe PostScript®, Microsoft® Word, Microsoft Excel® and Microsoft PowerPoint®.

• Special instructions

As a supplement to the direct selection of print, finishing and fulfillment options via Office Order Service, free-form instructions can now also be submitted to FedEx Office when an order is placed.

• Payment via major credit card

Acceptable forms of payment now also include the following major credit cards: American Express®, Diners Club®, Discover®, MasterCard® and Visa®.

Miscellaneous revisions:

• Notification Codes updated

• Media Categories and Descriptions updated to reflect new/revised options

• Finishing Thresholds corrected for Comb Binding

July 2010 Document updated to reflect new functionality incorporated into FedEx Office Order Web Service in July 2010.

New features:

• Multi-file support

Office Order Service now supports the upload and association of multiple digital files with an order.

• Multi-document support

Office Order Service has been enhanced to support the order of multiple items on a single order

• Multi-section support

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Office Order Service now provides customers with the flexibility to declare print and finishing options (where applicable) on a section by section basis within their print order.

Miscellaneous revisions

• Center ID is no longer limited to use with only pickup delivery group.

When an order is to be shipped, you can now set the Center ID where you would like it produced. Previously, the production center was automatically selected based upon the recipient’s address.

June 2011 Document updated to reflect new functionality incorporated into FedEx Office Order Web Service in June 2011.

New features:

• Promotion codes accepted

Office Order Service now accepts promotion codes so that customers can take advantage of special FedEx Office discount offers (where applicable).

• Lamination functionality added

Office Order Service now accepts the lamination finishing option.

May 2013 Document updated to reflect new functionality incorporated into FedEx Office

Order Web Service.

New features:

• Corporate Catalog Integration

Office Order Service now allows customers to request catalog documents in an order.

• Direct Mail

Direct mail is now available as a delivery method. Note: Prior

approval is required.

• Simplified Paper Options

Removed media types and sizes that are no longer supported.

• Additional Customer Reference Type

Supports an additional customer reference type for populating a P.O. number reference on the order’s corresponding shipping label.

October 2013 Document updated to reflect new functionality incorporated into FedEx Office Order Web Service.

New features:

• FedEx Office Local Delivery

Local delivery (by the FedEx Office location producing the order) is now available as a delivery method.

• Phone Number Extension

A phone number extension may now be populated for the order contact and order recipient.

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September 2014 Corrected FEDEX_2DAY to FEDEX_2_DAY in ServiceType enumerated lists

to align with Office Order WSDL

September 2015 Document updated to reflect new functionality incorporated into FedEx Office Order Web Service:

Tabs and Inserts can now be added to a document’s print options.

February 2016 Document updated to reflect new functionality incorporated into FedEx Office Order Web Service.

New features:

• Color printing on color paper is now available.

Prepare for Payment Service Updates:

• The credit card processor will only accept alphanumeric characters in the P.O. number and customer reference fields. If special characters are entered, they may be removed before transaction is sent to credit card processor, in which case the integrator would receive a notification that the special characters may be removed.

• Postal code will be required to support credit card validation.

July 2016 Document updated to reflect new functionality incorporated into FedEx Office Order Web Service: Media Category table has been updated to include more options and SKU numbers for cross reference purposes.

New features:

• FedEx Office Account number and FedEx Shipping Account number

will now be referred to as FedEx Account number.

• Payment Service Update

With the change of the payment service used for credit card authorization

and processing, the following improvements will now be in effect that further increase the quality of this service:

i. CVV (Card Verification Value) field has been added. To reduce

fraud, it is recommended to capture CVV for validation for online transactions.

ii. Zip Code Validation will be performed by the credit card processor. If billing zip code does not match zip code tied to the credit card, the card will not authorize.

iii. New error codes have been added to help identify why accounts

or credit cards are rejected whether used for tender or discount.

• Address Validation

We recommend performing an address validation on recipient addresses using the FedEx validation API before submitting a local delivery order.

January 2017 Updated with new Branding

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March 2018 Additional error codes have been added to support payment service and direct mail.

Updated sample notification code to correct the URLs.

September 2020 Updated with new Branding

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Contents

Introduction ................................................................................................ 1

Office Order Service .................................................................................. 3

Upload Location ......................................................................................... 7

Operation Details ...................................................................................... 7

Coding Details .......................................................................................... 7

Upload Location Request Elements .......................................................... 9

Upload Location Reply Elements ............................................................ 11

Upload Document File ............................................................................. 13

Operation Details .................................................................................... 13

Coding Details ........................................................................................ 13

Upload Document File Request Elements............................................... 15

Upload Document File Reply Elements ................................................... 16

Rate Office Order ..................................................................................... 17


Coding Details ........................................................................................ 18

Rate Order Request Elements ................................................................ 20

Rate Order Reply Elements .................................................................... 48

Create Office Order .................................................................................. 63


Coding Details ........................................................................................ 65

Create Order Request Elements ............................................................. 68

Create Order Reply Elements ................................................................. 99

Appendix ................................................................................................ 114

Examples ............................................................................................. 116

Upload Location Request................................................................... 119

Upload Location Reply ....................................................................... 120

Upload Document File ....................................................................... 121

Upload Multiple Document Files ........................................................ 122

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Rate Office Order Request ................................................................ 123

Rate Office Order Reply..................................................................... 127

Create Office Order Request ............................................................. 130

Create Office Order Reply ................................................................. 155

Email Confirmations ........................................................................... 180

Order Confirmation Sent to Order Contact ......................................... 182

Special Instructions Next Steps Sent to Order Contact....................... 183

Order Confirmation Sent to Recipient ................................................. 184

Order Completion Notice Sent to Order Contact................................. 185

Order Completion Notice Sent to Recipient ........................................ 186

Notification Messages and Codes ..................................................... 188

Severity Descriptions ......................................................................... 188

Notification Codes.............................................................................. 190

Media Categories and Descriptions .................................................. 216

Finishing Terms Reference ................................................................ 220

Finishing Thresholds .......................................................................... 224

FedEx Confidential and Proprietary 1

Introduction

FedEx Office Web Service for Print is a portfolio of transaction interfaces to digital printing functionality hosted by FedEx Office. These transactions are used by customers to create custom, highly efficient solutions that enable them to directly manage the creation, configuration, and submission of FedEx Office digital print orders.

FedEx Web Services for Office and Print provides the following web service:

• Office Order Service The Office Order Service enables the client application to directly manage the entire order transaction workflow. The client is responsible for capturing the order intent and content (printing/finishing instructions, contact/recipient, payment data, etc.) and transmitting via the defined transaction set. The client application is also responsible for receiving and responding to reply transactions returned by the web service.

Customers who choose to take advantage of FedEx Web Service for Office and Print will begin by registering on the FedEx Developer Resource Center website in the FedEx Office Web Services section located at fedex.com/us/developer/web-services/office. There you will find technical documentation, sample software code, and support material designed to help you build your custom solution. Once development is complete, FedEx will certify that your software integration is ready for use.

This Transaction Guide is designed to facilitate the development of Office Order Service implementations.



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Office Order Service

Use the Office Order Service WSDL (Web Service Description Language) to request the appropriate location to post a document for FedEx Office processing, request a rate quote for your planned print order, and formally place a FedEx Office print order. Implementation detail associated with these uses can be found within this document in the following sections: Upload Location, Rate Office Order, and Create Office Order.

Operating Scenario

There are two scenarios for FedEx Office print orders:

1. Customer uses Office Order Service-enabled application to select a file that he/she would like printed by FedEx Office. The client application will connect to FedEx to request an upload location for the file. After the client is authenticated, FedEx replies with the requested information and the client subsequently uploads the file.

Next, the client application is responsible for obtaining from the customer the desired print and finishing options for the document. These documents are known as ad hoc documents.

2. The customer has a corporate catalog and wishes to order from that catalog rather than creating a customized document(s) for each order. FedEx Office establishes a catalog to the customer’s specifications and provides the document identifiers to the developer of the client application. These are known as catalog documents.

Each catalog document has static print and finishing options, as well as pre-determined pricing. Static document content is supported, but a catalog document may be configured to allow dynamic content as well.

If the customer is ordering a catalog document with dynamic content, the customer will use the client application to select the content file. The client application will connect to FedEx to request an upload location for the file. After the client is authenticated, FedEx replies with the requested information and the client subsequently uploads the file.

(Please note that orders are not limited to one scenario or the other. A single order may include both ad hoc documents and catalog documents.)

From that point forward, both scenarios follow the same steps. The client application is responsible for obtaining from the customer all the information required to successfully place a print order with FedEx Office, including customer contact information, payment information, and delivery/pickup preferences. If delivery via direct mail is requested, the client application must upload an additional file containing the list of addressees. Once the customer has provided the client application with this information, the customer may request a rate quote for ad hoc documents using the Rate Office Order service. Rate request is not required when using Catalog-only workflow.

The client application will request the quote by passing a rate request to FedEx along with all the information that the customer has provided. FedEx will reply with a detailed rate quote that includes not only the cost of the order, but also information regarding where the order will be


processed if formally submitted and when it would be expected to be ready for pickup (if order pickup is requested). The client application is responsible for displaying this information to the customer. After reviewing the cost information and confirming that the order will be produced in time to meet his/her needs, the customer uses the client application to formally place their order.

This time, the client application passes the customer’s order information to FedEx and requests that the order be processed using the Create Office Order service. The client application receives a confirmation reply from FedEx and the customer receives an email (if requested) from FedEx Office a short while later confirming the receipt of their order and providing the customer with a Global Tracking Number that they can use to monitor the production and fulfillment progress associated with their order.


Features of Service The following features are available to customers using client software that has successfully implemented the Office Order Service:

• Connect securely to FedEx Office systems

• Order ad hoc documents:

- Upload file(s) of the following types:

Text, Rich Text, Adobe® PDF, Adobe PostScript®, Microsoft® Word, Microsoft

Excel® and Microsoft PowerPoint®

Note: Additional file types can be uploaded on an exception basis. In these cases,

special instructions must be provided by the customer to FedEx Office at order

submission detailing how the document should be printed.

- Request the following page sizes:

Letter (8.5” x 11“), Legal (8.5“ x 14“), and Tabloid (11“ x 17“)

Note: All pages within a printed document must be of the same size. Upon customer

request, document page size can be normalized. Large format and custom-sized

print requests can be processed on an exception basis. In these cases, special

instructions (included in the “Document Options Requested” section of the Create

Office Order Elelment definition) must be provided by the customer to FedEx

Office at order submission detailing how the document should be printed.

- Request desired print and finishing options

• Order pre-configured documents from a FedEx Office corporate catalog:

- Define print and finishing options in the catalog

- Either store document content in the catalog or configure to allow dynamic content

- If ordering a catalog document with dynamic content, upload Adobe® PDF file(s)

to specify the document content

• Rate print orders

• Submit print orders using the following payment types:

- FedEx Account - Major credit card

• Receive email order confirmation

• Pick up orders, have them shipped via FedEx Ground or FedEx Express, have them

delivered locally by FedEx Office, or have them sent via direct mail using the U.S. Postal

Service


Limitations Implementations of the Office Order Service are subject to the following limitations:

• Online payment and rate quote not available for orders containing special instructions

• Online Preview / Proof functionality is not available

• US Domestic fulfillment and shipping only


Upload Location

Use this operation to obtain the file upload location from FedEx. Information identifying the integrator, user, and client software is passed to FedEx. This information is validated by FedEx and the appropriate reply is issued. Upon success, an Upload URL and an Upload Session ID are returned to the client.

Operation Details

The getUploadLocation operation is used to pass an OfficeOrderUploadLocationRequest message and subsequently receive an OfficeOrderUploadLocationReply message.

The following details apply:

• Web Authentication Detail, Client Detail, and Version information are required in request.

• Transaction Detail is optional in requests and echoed within reply.

• The file token with the Upload URL and Upload Session ID elements included in OfficeOrderUploadLocationReply are required for later operations associated with current document.

• See Upload Location Request Elements and Upload Location Reply Elements.

• See Notification Messages and Codes.

Coding Details

When uploading a file to FedEx Office:

• A call to getUploadLocation is required prior to uploading a file to FedEx Office.

• Client application is responsible for uploading the target file to the FedEx-designated Upload Location. File upload functionality is not part of the Office Order Service.

File Upload Input: Protocol=HTTPS; Action=UploadUrl;

Enctype=“multipart/form- data”; Method=“POST”; content-

length (entity header required); Type=”file”;

Name=”file1”

File Upload Output: resultCode=SUCCESS or FAILED; fileAuthToken; errorMessage;

Format: Key1=value1(URL encoded)&key2=value2(URL encoded)

Character set: ASCII

Example: resultCode=SUCCESS&fileAuthToken=101010101010101010

• See Examples




Upload Location Request Elements

Element R/O/C Description

Office Order Upload Location Request

Web Authentication Detail R Descriptive data to be used in authentication of the sender's identity and right to use FedEx Web Services.

Client Detail R Descriptive data used to identify the client application.

Transaction Detail O Client-provided descriptive data used by the client to identify a transaction call.

Version R Descriptive data used to identify the web service that the client application intends to call.

Web Authentication Detail

User Key R Unique identifier assigned to each customer as part of their authentication credentials.

User Password R Second part of the authentication credential which has a direct relationship with the credential key.

Client Detail

Client Product ID R Data assigned by FedEx used to identify product.

Client Product Version R Data assigned by FedEx used to identify product version.

Integrator ID R Data assigned by FedEx used to identify integrator.

Localization O Defines the desired translation for localizedMessage text in the reply’s Notification object. (Note: Translation is currently not supported, so any values in this object will be ignored.)

Transaction Detail

Customer Transaction ID O Client-provided descriptive data used by the client to identify a transaction call.

Localization O Defines the desired translation for data payload values in the reply. (Note: Translation is currently not supported, so any values in this object will be ignored.)


Element R/O/C Description

Version

Service ID R Data used by FedEx to identify the system or sub-system which will perform the requested operation.

Value:

• oord

Major R Data used by FedEx to identify the service business level.

Intermediate R Data used by FedEx to identify the service interface level.

Minor R Data used by FedEx to identify the service code level.


Upload Location Reply Elements

Element Description

Office Order Upload Location Reply

Highest Severity Identifies the highest severity encountered when executing the request.

Values (in order from high to low):

• FAILURE

• ERROR

• WARNING

• NOTE

• SUCCESS

Notifications Descriptive data detailing the status of a submitted transaction.

Transaction Detail Client-provided descriptive data used by the client to identify a transaction call. The Transaction Detail from the request is echoed back to the caller in the corresponding reply.

Version Descriptive data used to identify the web service that executed the request.

Upload URL Location provided to the client for uploading the file.

Upload Session ID Unique identifier associated with the file upload authorization.

Notifications

Severity Identifies the severity of the notification.


• FAILURE

• ERROR

• WARNING

• NOTE

• SUCCESS

Source Identifies the FedEx system, sub-system, or component that generated the notification. Combined with Code, it uniquely identifies this message. (See Appendix.)

Code Identifies the code corresponding to this notification. Combined with Source, it uniquely identifies this message. (See Appendix.)


Element Description

Message Contains text that explains this notification. (See Appendix.)

Note: See Notification Messages and Codes

Localized Message Translates the message to the localization requested. (Note: Translation is currently not supported.)

Message Parameters Used internally by FedEx systems for message translation.

Message Parameters

ID Identifies the type of the data in the Value element.

Value Identifies the value that was used as the replacement parameter.

Transaction Detail

Customer Transaction ID Client-provided descriptive data used by the client to identify a transaction call.

Version

Service ID Data used by FedEx to identify the system or sub-system that executed the requested operation.

Value:

• oord

Major Data used by FedEx to identify the service business level.

Intermediate Data used by FedEx to identify the service interface level.

Minor Data used by FedEx to identify the service code level.


Upload Document File

Use this operation to upload a document file to FedEx Office Order Service.

Operation Details

The Upload Document File operation is used to upload a document file to the FedEx designated file upload location (Upload URL) returned within the Upload Location Reply message. The Upload Document File operation is not a native component of the Office Order Service and must be coded within the client software by the developer.


• Protocol: HTTPS

• Method: POST

• File upload location (Upload URL) element is returned within the Upload Location Reply.

• File name must be passed as “file1”. Multiple file uploads are supported. In case of multiple file upload the file names are “file1”, “file2”, file3”... “fileN”, where N is the number of files that is used in the Office Order Request.

• Reply message will return the following: resultCode, fileAuthToken, errorMessage. In case of multiple file uploads, the fileAuthToken contains a coma separated list of tokens. The token sequence corresponds to the sequence of the files.

Coding Details

When uploading a file to FedEx Office:

• Via HTTPS, execute a “multipart/form-data”-encoded POST of the document file to the FedEx designated file upload location (Upload URL) using “file1” as the file name.

• See Examples




Upload Document File Request Elements

Element Description

Upload Document File Request

Protocol: HTTPS

Action Value = “UploadUrl”

See Upload Location Reply

Enctype Value = “multipart/form-data”

Method Value = “POST”

content-length Content-length entity header required.

Type Value =”file”

Name Value =”file1”

File name must be “file1”.

In case of multiple file uploads the Name Value must be file1 for the first file, file2 for the second file, and so on.


Upload Document File Reply Elements

Element Description

Upload Document File Reply

Character set: ASCII

Format:

Key1=value1(URL encoded)&key2=value2(URL encoded)

Example:

resultCode=SUCCESS&fileAuthToken=10101010101010101010

10101010101010101010

In case of multiple file upload, fileAuthToken is a list of comma separated tokens.

resultCode Identifies the severity of the request.


• FAILED

• SUCCESS

fileAuthToken Server assigned token associated with file.

errorMessage Unpopulated. Client debugging.


Rate Office Order

Use this operation to request a rate quote for a planned FedEx Office print order. Information identifying the integrator, user, and client software is passed to FedEx along with specific information regarding the print order to be rated. The order information submitted as part of the transaction includes customer contact information, payment and delivery/pickup preferences, as well as print and finishing options.

If successful, FedEx will reply with a detailed rate quote that includes not only the cost of the order, but also information regarding where the order will be processed if formally submitted and when it would be expected to be ready for pickup (if order pickup is requested).

Operation Details

The rateOfficeOrder operation is used to pass a RateOfficeOrderRequest message and subsequently receive a RateOfficeOrderReply message.



• Requests containing Custom Media Sizes or Special Instructions are not supported. Note: Special Instructions will suppress online tender. A center will be in touch with order contact to complete the order.

• Transaction Detail is optional in requests and echoed within reply.

• FedEx Account Number enabled for Print or major credit card is required.

• Requests may contain multiple line items. Each line item must contain either an ad hoc document or a catalog document but may not contain both.

• Ad hoc documents and catalog documents may be combined in a single delivery group.

• Ad hoc documents and catalog documents may contain multiple sections.

• Data returned within RateOfficeOrderReply is calculated AS IF a print order had actually been placed.

• Detailed estimated cost and discount data (where applicable) is returned in the RateOfficeOrderReply. This data represents an estimate and may differ from the actual invoiced amount.

• For pickup delivery groups, the location nearest to the address designated in the RateOfficeOrderRequest message is assigned to produce the delivery group, unless a different location is specified in the Center ID element or the customer configuration profile stipulates a particular location.

• For local delivery delivery groups, the locations near the recipient address that can complete the delivery by the specified date/window are identified, and the delivery group is assigned to the closest one, unless a different location is specified in the Center ID element or the customer configuration profile stipulates a particular location. If a Center ID is specified, that location must be within a 30-mile radius of the recipient address in most circumstances.


• For delivery groups shipped via FedEx, shipping charges may be optionally charged to the customer’s FedEx account for shipping only to apply appropriate shipping discounts and billed separately.

• For direct mail delivery groups, delivery of the print product(s) to multiple recipients will be handled via the U.S. Postal Service.

• Due Date and Time returned within RateOfficeOrderReply are reflected in the processing center’s local time.

• RateOfficeOrderRequests will fail if the selected document(s), print preferences, finishing options, and/or media selections are incompatible with one or more of the other parameters.

• See Rate Order Request Elements and Rate Order Reply Elements.

• See Media Categories and Descriptions; Finishing Terms Reference; Notification Messages and Codes.

Coding Details

When requesting a rate quote for a print order:

• The file(s) associated with the RateOfficeOrderRequest must already be uploaded.

• Each section of a document (whether ad hoc or catalog) is associated with a file in its entirety. Sections cannot be defined based on a subset of a file. Therefore, to define and submit a print order containing a multi-section document, you must upload a separate file for each section of the document that you wish to define.

• RateOfficeOrderRequests must include the File Token(s) and Upload Session ID(s) associated with the previously uploaded file(s).

• For ad hoc documents, non-PDF customer files uploaded to FedEx Office for use in association with the Office Order Service are automatically converted to PDF. Care should be taken to ensure that the user is aware of the document layout and formatting risks inherent in this conversion process. RateOfficeOrderRequests provide an estimated rate quote based on the assumption that the customer’s intent is for the file to be printed “as is” (following conversion to PDF, if required).

• If a file(s) is uploaded to customize the content of a catalog document, that file must have a type of PDF.

• The Office Order Service does not currently support “Online Preview” or “Soft Proof” functionality. Therefore, it is critical that any document uploaded to FedEx Office is considered “print ready” by the customer prior to issuing a RateOfficeOrderRequest.

If the transaction includes an ad hoc document based on a non-PDF file, you must explicitly decline the proof (Proof Type = “DECLINED”) for that document within your RateOfficeOrderRequest or an error will be returned in response to the request.

• If the file associated with a section of your document has a presentation file type (e.g., Microsoft PowerPoint), presentation output details must be included within your request transaction for the section.


• Where applicable, when prompting the user for print, finishing, payment, and fulfillment options, ensure that clear descriptions and/or illustrations of the available options are presented to the user.

• Where compatible, multiple finishing options may be associated with a single ad hoc document. If incompatible options are selected, the RateOfficeOrderReply transaction will reply with a message intended to help identify and correct the issue. Where possible, use the information in this guide to proactively identify/constrain the entry of incompatible parameters prior to transaction submission.

• Where applicable, display user-friendly error messages via the client application.

• See Rate Order Request Elements and Rate Order Reply Elements.


• See Examples


Rate Order Request Elements

Element Required/ Optional/

Conditional

Description

Rate Office Order Request



User Detail C Descriptive data used to identify the user of a customer configuration profile.

Note: This element is required if a value is populated for

Customer Configuration Profile Name.



Requested Office Order R Descriptive data needed from a web service client to rate a FedEx Office order.




Client Detail





User Detail



Conditional

Description

User ID R Specifies the FedEx Office user ID.

Password R Specifies the password corresponding to the FedEx Office user ID.

Transaction Detail



Version


Value:

• oord




Requested Office Order

Customer Configuration Profile Name

O Specifies the name of the profile (i.e., site) that contains the customer's configuration settings (e.g., catalog).

Order Contact R Descriptive data identifying the individual placing the FedEx Office order.



Conditional

Description

Delivery Groups R Descriptive data establishing the discrete delivery methods for the items in the order and identifying which items to convey through each delivery method.

Note: Between one and two delivery groups are allowed per

order. The following combinations are supported:

• One with Delivery Type = PICKUP

• One with Delivery Type = SHIPMENT

• One with Delivery Type = LOCAL_DELIVERY

• One with Delivery Type = DIRECT_MAIL

• One with Delivery Type = PICKUP and another with Delivery Type = DIRECT_MAIL

• One with Delivery Type = LOCAL_DELIVERY and another with Delivery Type = DIRECT_MAIL

• One with Delivery Type = SHIPMENT and another with Delivery Type = DIRECT_MAIL

Office Order Charges Payment

R Descriptive data for the means of payment for any charges assessed by FedEx Office.

Order Confirmation Email Requested

O Indicates whether or not email messages should be sent to the order contact and recipient confirming that the order was received.

Values:

• TRUE

• FALSE

Order Completion Email Requested

O Indicates whether or not email messages should be sent to the order contact and recipient confirming that the order has been completed.

Values:

• TRUE

• FALSE

Order Notification CC Email Addresses

O Identifies other email addresses to include as CC recipients of the order confirmation and completion emails.

Note: Total length of the system generated address line

comprised of the concatenation of all CC addresses and delimiters must not exceed 1000 characters.



Conditional

Description

Order Notification BCC Email Addresses

O Identifies other email addresses to include as BCC recipients of the order confirmation and completion emails.


comprised of the concatenation of all BCC addresses and delimiters must not exceed 1000 characters.

Customer References O The reference information to associate with the order.

Note: Up to two customer references are supported. A P_O_NUMBER reference is required when paying via some FedEx accounts and is optional when paying via credit card. If the request includes a Customer Configuration Profile Name value, a CUSTOMER_REFERENCE value is used to populate a P.O. Number reference on the label of the FedEx shipment used to deliver the order (if that option is enabled in the profile). The credit card processor will only accept alphanumeric characters in the P.O. Number and customer reference fields. If special characters are entered, they may be removed before transaction is sent to credit card processor and the integrator will receive a notification that the special characters may be removed.

See Notification Messages and Codes

Discount Code O Identifies the FedEx account number to use in calculating print discounts for the order.

Note: This element may only be populated when Office

Order Charges Payment Type is not ACCOUNT.

Promotion Code O Identifies the promotion code to use in calculating discounts for the order.

Order Contact

Contact R Identifies the contact person’s contact information.

Address R Identifies the contact person’s physical address.

Order Contact > Contact

Person Name R Identifies the contact person’s name.

Company Name O Identifies the contact person's company name.

Phone Number R Identifies the contact person's phone number.



Conditional

Description

Phone Extension O Identifies the contact person’s phone extension.

Fax Number O Identifies the contact person's fax machine phone number.

Email Address R Identifies the contact person's email address.

Order Contact > Contact > Person Name

First Name R Identifies the contact person's first name.

Last Name R Identifies the contact person's last name.

Order Contact > Address

Street Lines R Identifies the contact person’s street address.

Combination of number, street name, etc.

Note: At least one line is required for a valid physical address; empty lines should not be included.

City R Identifies the contact person’s city.

State or Province Code R Identifies the contact person’s state.

Abbreviation for US state.

Postal Code R Identifies the contact person’s postal code.

Country Code R Identifies the contact person’s country.

Values:

• US

Delivery Group

Name O Identifies the delivery group. The Name from the request is echoed back to the caller in the corresponding reply.

Description O Provides additional descriptive information about the delivery group. The Description from the request is echoed back to the caller in the corresponding reply.

Print Line Items R Descriptive data about the contents of this delivery group. Multiple line items are allowed per delivery group.

Delivery Method R Descriptive data about the method of delivery.



Conditional

Description

Print Line Items

Number of Copies R Identifies the number of copies of the document to be printed.

Catalog Document O Descriptive data about the catalog document to be printed.

Note: Each print line item must contain either a catalog

document or an ad hoc document but may not contain both.

Document O Descriptive data about the ad hoc document to be printed.



Catalog Document

Document Number C Specifies the unique identifier for the document within this order. Each order's documents must be numbered sequentially starting with 1.

Note: This element is required when the order is populated

with more than one document (either catalog or ad hoc).

Type R Specifies the type of catalog that contains the document being ordered.

Values:

• GLOBAL

• PERSONAL

Note: Orders for documents from personal catalogs are not

currently supported.

Folder Path R Specifies the catalog folder path where the document can be found.

Document Name R Specifies the name of the document as stored in the catalog.

Customized Sections O The descriptive data about the individual sections of the catalog document being customized, if any.



Conditional

Description

Proof Type O Indicates whether/how the customer intends to review a document proof prior to its production.

Values:

• DECLINED

Customized Sections

Section Number C Specifies the unique identifier for the section within this document.

Note: This element is required when the catalog document

contains more than one section.

Upload Session ID R Specifies the unique identifier of the file upload authorization that was used to upload the file. Combined with File Token, it uniquely identifies the file to be used to create the section.

File Token R Specifies the identifier generated for the file by FedEx Office when it was uploaded. Combined with Upload Session ID, it uniquely identifies the file to be used to create the section.

Document

Document Number C Specifies the unique identifier for the document within this order. Each order’s documents must be numbered sequentially starting with 1.



Name O Identifies the document. The Name from the request is echoed back to the caller in the corresponding reply.

Note: This element is required when the document is

populated with more than one section.

Finishing Options Requested O Descriptive data about the document finishing that is requested for the printed document.

Sections R Descriptive data about the individual sections that make up the document.

Document Options Requested

O Descriptive data about the options requested for the document.



Conditional

Description

Proof Type C Indicates whether/how the customer intends to review a document proof prior to its production.

Values:

• DECLINED

Note: When a RateOfficeOrderRequest is based on a non-

PDF file, the proof must be explicitly declined (Proof Type = “DECLINED”).

Finishing Options Requested

Finishing Option Types O Identifies each document finishing option requested by the customer.

Values:

• UNCOLLATED

• STAPLING

• DRILLING

• CUTTING

• FIRST_PAGE_IN_COLOR

• FIRST_PAGE_AS_COVER

• FRONT_COVER

• BACK_COVER

• FOLDING

• BINDING

• BINDER

• LAMINATION

• INSERTS

Stapling Detail C The descriptive data required for a document to be stapled.

Note: This element is required when STAPLING is present

in the Finishing Option Types collection.

Drilling Detail C The descriptive data required for a document to be drilled (i.e., hole-punched).

Note: This element is required when DRILLING is present in

the Finishing Option Types collection.

Cutting Detail C The descriptive data required for a document to be cut.

Note: This element is required when CUTTING is present in




Conditional

Description

Front Cover Media Detail C The descriptive data required for a document's front cover.

Note: This element is required when FRONT_COVER is

present in the Finishing Option Types collection. Currently, this element is only accepted when BINDING is also present in the Finishing Option Types collection.

Back Cover Media Detail C The descriptive data required for a document's back cover.

Note: This element is required when BACK_COVER is present in the Finishing Option Types collection. Currently, this element is only accepted when BINDING is also present in the Finishing Option Types collection.

Folding Detail C The descriptive data required for a document to be folded.

Note: This element is required when FOLDING is present in


Binding Detail C The descriptive data required for a document to be bound.

Note: This element is required when BINDING is present in


Binder Detail C The descriptive data required for a document to be inserted in a binder.

Note: This element is required when BINDER is present in


Lamination Detail O The descriptive data related to document lamination.

Note: This element is only accepted when LAMINATION is

present in the Finishing Option Types collection.

Insert Detail O Specifies details derived from one or more requested document inserts.

Note: This element is only accepted when INSERT is present in the Finishing Option Types collection.

Tab Detail O Specifies the detail of a document tab.

Note: This element is a subset of the inserts detail when tabs are requested. Only accepted when INSERT DETAIL is used.

Stapling Detail



Conditional

Description

Stapling Type R Identifies the type of stapling.

Values:

• LEFT_UPPER

• TWO_ON_LONG_SIDE

Drilling Detail

Drilling Type R Identifies the type of drilling.

Values:

• THREE_HOLE_SIDE

• TWO_HOLE_TOP

Cutting Detail

Cutting Type R Identifies the type of cutting.

Values:

• HALF_CUT_PORTRAIT

• HALF_CUT_LANDSCAPE

• THIRD_CUT_PORTRAIT

• THIRD_CUT_LANDSCAPE

• QUARTER_CUT_PORTRAIT

• QUARTER_CUT_LANDSCAPE

Front Cover Media Detail

Media Category R Indicates the media category used for Front Cover. Combined with Media Description, it uniquely identifies the media.

Values:

• CARDSTOCK

• COVER

• RESUME_CARDSTOCK

Note: See Media Categories and Descriptions



Conditional

Description

Media Description R Indicates the media description used for Front Cover. Combined with Media Category, it uniquely identifies the media.

Values for CARDSTOCK:

• ULTRA_LIME

• SUN_YELLOW

• ULTRA_ORANGE

• RED

• ULTRA_FUCHSIA

• BRIGHT_BLUE

• ULTRA_BRIGHT_WHITE

• NATURAL

• IVORY

• CANARY

• PASTEL_BLUE

• PASTEL_GREEN

• INDEX_110_LB

Values for COVER:

• BLACK_VINYL_COVER

• BLUE_VINYL_COVER

• FROSTED_COVER

• CLEAR_COVER

Values for RESUME_CARDSTOCK:

• SOFT_PINK

• SANDSTONE

• SEA_SPRAY

• ANTIQUE_GRAY


Back Cover Media Detail

Media Category R Indicates the media category used for Back Cover. Combined with Media Description, it uniquely identifies the media.

Values:

• CARDSTOCK

• COVER





Conditional

Description

Media Description R Indicates the media description used for Back Cover. Combined with Media Category, it uniquely identifies the media.


• ULTRA_LIME

• SUN_YELLOW

• ULTRA_ORANGE

• RED

• ULTRA_FUCHSIA

• BRIGHT_BLUE


• NATURAL

• IVORY

• CANARY

• PASTEL_BLUE

• PASTEL_GREEN

• INDEX_110_LB

Values for COVER:



• FROSTED_COVER

• CLEAR_COVER


• SOFT_PINK

• SANDSTONE

• SEA_SPRAY

• ANTIQUE_GRAY


Folding Detail

Text Position C Identifies whether the text on the page should be on the inside or outside of the document after it is folded. Only applies to single-folding and single-page double-folding.

Values:

• IN

• OUT



Conditional

Description

Folding Type R Identifies the type of folding.

Values:

• SINGLE

• DOUBLE

• Z

Binding Detail

Binding Type R Identifies the type of binding.

Values:

• COIL

• COMB

Binder Detail

Binder Color R Identifies the color of the binder.

Values:

• BLACK

• WHITE

Binder Size R Identifies the size of the binder.

Values:

• ONE_HALF_INCH

• ONE_INCH

• ONE_AND_ONE_HALF_INCH

• TWO_INCH

• THREE_INCH

First Page in Cover O Indicates whether an extra copy of the first page of the document should be printed and inserted in the clear plastic cover.

Values:

• TRUE

• FALSE



Conditional

Description

Lamination Detail

Border Type O Specifies the size of the lamination border around the edge of the document (if a border is desired).

Values:

• ONE_QUARTER_INCH

Insert Details

Sequence Number R A unique identifier for this insert within the document.

Page Number R Specifies the page numbers where Inserts must be added (enter page number of document where the insert should follow. If insert is to become page 5 of the document, then it should be inserted after page 4 of the document; enter value of 4)

When a tab is inserted after an odd numbered page for double-sided, a blank page will be inserted for tab to be placed properly.

Media Category O Indicates the media category used for Inserts. Combined with Media Description, it uniquely identifies the media.

Values:

• CARDSTOCK

• COVER


• STANDARD




Conditional

Description

Media Description R Indicates the media description used for Inserts. Combined with Media Category, it uniquely identifies the media.


• ULTRA_LIME

• SUN_YELLOW

• ULTRA_ORANGE

• RED

• ULTRA_FUCHSIA

• BRIGHT_BLUE


• NATURAL

• IVORY

• CANARY

• PASTEL_BLUE

• PASTEL_GREEN

• INDEX_110_LB

Values for COVER:



• FROSTED_COVER

• CLEAR_COVER


• SOFT_PINK

• SANDSTONE

• SEA_SPRAY

• ANTIQUE_GRAY


Tab Detail

Label Lines O One or more text lines that may appear on the tab of a document insert.

Line Number R Specifies the line number of the Label on the Tab

Values:

• 1

• 2



Conditional

Description

Content O Specifies the text content appearing on the Label Line. The maximum character length per Label line is 30.

Font O The font details used to render the text on the tab label lines.

Name R Specifies the font name

Values:

• Arial

• Arial Narrow

• Times New Roman

Size R Specifies the size of the font

Values:

• 8

• 10

• 12

• 14

Styles R Specifies the font style

Values:

• Bold

• Italics

• Underline

Orientation O Specifies the orientation of the Label on Tab

Values:

• Portrait (Text In) – text on the tab will be facing inward

• Landscape (Text Out) – text on the tab will be facing outward

Section

Section Number C Specifies the unique identifier for the section within this document. Each document’s sections must be numbered sequentially starting with 1.

Note: This element is required if the document is populated

with more than one section.



Conditional

Description



Print Type R Identifies the print type of the document.

Values:

• BLACK_AND_WHITE

• COLOR

Number of Sides R Identifies whether the document is to be printed on one side or both sides of the media.

Values:

• SINGLE

• DOUBLE

Section Media Detail R The descriptive data that identifies the media on which the section is to be printed.

Section Options Requested C The descriptive data about the options requested for the section.

Note: This element is required if the file associated with the

section has a presentation file type (e.g., Microsoft PowerPoint).

Section Media Detail



Conditional

Description

Media Category R Indicates the media category used for the section. Combined with Media Description, it uniquely identifies the media.

Values:

• CARBONLESS_MULTI_PART

• CARDSTOCK

• COVER_GLOSS

• EXECUTIVE

• PASTEL_BRIGHTS

• RESUME


• STANDARD

• STANDARD_LASER

• TEXT_GLOSS

• TRANSPARENCY Note: See Media Categories and Descriptions

Media Description R Indicates the media description used for the section. Combined with Media Category, it uniquely identifies the media.

Values:

• ANTIQUE • RECYCLED_100_PERCENT

• ANTIQUE_GRAY • RECYCLED_30_PERCENT

• BRIGHT_BLUE • RED

• CANARY • SALMON

• FOUR_PART • SANDSTONE

• GLOSS_COVER_10_PT • SEA_SPRAY

• GLOSS_TEXT • SIGNATURE_WHITE

• INDEX_110_LB • SOFT_PINK

• IVORY • STANDARD_WHITE

• LASER_PAPER • SUN_YELLOW

• NATURAL • TAN

• ORCHID • THREE_PART

• PASTEL_BLUE • TRANSPARENCY

• PASTEL_GREEN • TWO_PART

• PURE_WHITE • ULTRA_BRIGHT_WHITE

• ULTRA_FUCHSIA

• ULTRA_LEMON

• ULTRA_LIME

• ULTRA_ORANGE

• WILLOW




Conditional

Description

Media Size O Identifies the media's size.

Values:

• LETTER

• LEGAL

• TABLOID

Note: This element does not apply to cover media. This is

only needed when the desired media size differs from the media size defined in the file that was uploaded.

Section Options Requested

Section Option Types C Identifies each section option requested by the customer.

Values:

• PRESENTATION_OUTPUT

Note: PRESENTATION_OUTPUT must be present in the

Section Option Types collection if the section’s corresponding file has a presentation file type (e.g., Microsoft PowerPoint).

Presentation Output Detail C Descriptive data required for a section based on a presentation file.

Note: This element is required when

PRESENTATION_OUTPUT is present the Section Option Types collection.

Presentation Output Detail

Output Type R Indicates the type of presentation output.

Values:

• HANDOUTS

• NOTES

• SLIDES

Output Options O Identifies the presentation options requested by the customer.

Values:

• FRAME_SLIDES



Conditional

Description

Handout Detail C Descriptive data required for handouts to be produced for a presentation file.

Note: This element is required when HANDOUTS is

specified as the Output Type.

Handout Detail

Layout R Indicates the number of slides to be printed per page.

Values:

• ONE_SLIDE_PER_PAGE

• TWO_SLIDES_PER_PAGE

• THREE_SLIDES_PER_PAGE

• FOUR_SLIDES_PER_PAGE

• SIX_SLIDES_PER_PAGE

• NINE_SLIDES_PER_PAGE

Slide Order R Indicates whether slides should be ordered vertically before wrapping to a new column or horizontally before wrapping to a new row.

Values:

• HORIZONTAL

• VERTICAL

Note: When Layout specifies fewer than four slides per

page, both options result in the same output.

Delivery Method

Delivery Type R Identifies the type of delivery for the delivery group.

Values:

• DIRECT_MAIL

• LOCAL_DELIVERY

• PICKUP

• SHIPMENT Note: DIRECT_MAIL may only be requested if a value is

populated for Customer Configuration Profile Name and that profile has been authorized for direct mail.



Conditional

Description

Order Recipient C Descriptive data about the recipient of the documents in the delivery group.

Note: This element is required if the Delivery Type is

LOCAL_DELIVERY, PICKUP, or SHIPMENT. For PICKUP delivery groups, the recipient is the person picking up the delivery group. For LOCAL_DELIVERY and SHIPMENT delivery groups, the recipient is the person who will receive the delivery group. If Delivery Type is DIRECT_MAIL, populating this element will result in an error.

Center ID O Specifies the unique identifier of the FedEx Office location where the recipient wishes to receive the delivery group (for a pickup delivery group) or where the order contact wishes to have it produced (for a local delivery, shipment, or direct mail delivery group).

Order Direct Mail Detail C Descriptive data about the direct mail recipient list.

Note: This element is required when DIRECT_MAIL is

specified as the Delivery Type.

Order Local Delivery Detail C Descriptive data about the rqeuested local delivery.

Note: This element is required when LOCAL_DELIVERY is specified as the Delivery Type.

Order Pickup Detail C Descriptive data about the criteria to use in selecting a FedEx Office location for delivery group pickup.

Note: This element is required when PICKUP is specified as

the Delivery Type and no Center ID is specified.

Order Shipment Detail C Descriptive data about the FedEx billing and service details for the delivery group shipment.

Note: This element is required when SHIPMENT is


Order Recipient

Contact R Identifies the recipient’s contact information.



Conditional

Description

Address C Identifies the recipient’s physical address.

Note: Required if Delivery Type is LOCAL_DELIVERY or

SHIPMENT.

If Delivery Type is PICKUP, populating this element will result in an error.

Order Recipient > Contact

Person Name R Identifies the recipient’s name.

Company Name O Identifies the recipient’s company name.

Phone Number R Identifies the recipient’s phone number.

Phone Extension O Identifies the recipient’s phone extension.

Email Address C Identifies the recipient’s email address.


PICKUP.

Order Recipient > Contact > Person Name

First Name R Identifies the recipient's first name.

Last Name R Identifies the recipient’s last name.

Order Recipient > Address

Street Lines R Identifies the recipient’s street address.

Combination of number, street name, etc. At least one line is required for a valid physical address; empty lines should not be included.

City R Identifies the recipient’s city.

State or Province Code R Identifies the recipient’s state.

Values: Any US state abbreviation

Postal Code R Identifies the recipient’s postal code.



Conditional

Description

Country Code R Identifies the recipient’s country.

Values:

• US

Residential O Indicates whether this address is residential (as opposed to commercial).

Values:

• TRUE

• FALSE

Order Direct Mail Detail

Upload Session ID R Specifies the unique identifier of the file upload authorization that was used to upload the recipient address file. Combined with File Token, it uniquely identifies the file.

File Token R Specifies the identifier generated for the file by FedEx Office when it was uploaded. Combined with Upload Session ID, it uniquely identifies the recipient address file.

Address Count R Specifies the number of lines in the file, where each line corresponds to a single address. This field exists for verification purposes.

Order Local Delivery Detail

Requested Delivery Date R Identifies the local date when the delivery group recipient wishes to receive the delivery group.

Requested Delivery Window R Identifies the local time window when the delivery group recipient wishes to receive the delivery group.

Values:

• MORNING

• AFTERNOON

Delivery Instructions O Contains any detailed instructions or requests that the customer wishes to specify.



Conditional

Description

Order Pickup Detail

Location Search Criteria O Descriptive data about the address to use in selecting a FedEx Office location.

Note: This element is required when no Center ID is

specified.

Due Date and Time O Identifies the local date and time when the delivery group recipient wishes to pick up the delivery group.

Format: YYYY-MM-DDTHH

Example: 2013-06-25T18

Location Search Criteria

Street Lines O Identifies street address near which recipient wishes to pick up the delivery group.


City C Identifies city near which recipient wishes to pick up the delivery group.

Note: Required if Postal Code not populated.

State or Province Code C Identifies state near which recipient wishes to pick up the delivery group.



Postal Code C Identifies postal code near which recipient wishes to pick up the delivery group.

Note: Required if both City and State or Province Code are

not populated.

Country Code R Identifies the country where the recipient wishes to pick up the delivery group.

Values:

• US



Conditional

Description

Order Shipment Detail

Shipping Charges Payment O Descriptive data indicating the method and means of payment to FedEx for providing shipping services, if different from the payment method for the FedEx Office printing charges.

Service Type R Identifies the FedEx service to use in shipping the package.

Values:

• FIRST_OVERNIGHT

• PRIORITY_OVERNIGHT

• STANDARD_OVERNIGHT

• FEDEX_2_DAY

• FEDEX_EXPRESS_SAVER

• FEDEX_GROUND

• GROUND_HOME_DELIVERY

Shipping Charges Payment

Payment Type R Identifies the method of payment for shipping services.

Values:

• RECIPIENT

• THIRD_PARTY

Payor R The descriptive data identifying the party responsible for payment of shipping.

Shipping Charges Payment > Payor

Responsible Party R The descriptive data about the payor's FedEx shipping account. This element is required when the shipping charges party is specified separately from printing charges party.

Shipping Charges Payment > Payor > Responsible Party

Account Number R Identifies the FedEx account number assigned to the party.

Field requirements up to 24 characters



Conditional

Description


Payment Type R The descriptive data for the means of payment for any charges assessed by FedEx Office.

Values:

• ACCOUNT

• CREDIT_CARD

Payor C The descriptive data identifying the party responsible for payment of any charges assessed by FedEx Office.

Note: This element is required if Payment Type is

ACCOUNT.

Credit Card C The descriptive data required for payment via credit card.


CREDIT_CARD.

CVV O The descriptive data required for CVV (Card Verification Value) associated to the card used for payment.

Note: While this field is optional, it is recommended to capture CVV to decrease fraud risk.

Office Order Charges Payment > Payor

Associated Accounts R The descriptive data about a separate FedEx account number assigned to the payor that is associated with a specific FedEx operating company.

Office Order Charges Payment > Payor > Associated Accounts

Type R Identifies the FedEx operating company that issued the account.

Values:

• FEDEX_OFFICE

Account Number R Identifies the FedEx account number assigned to the payor.

Office Order Charges Payment > Credit Card

Number R Identifies the credit card’s number.



Conditional

Description

Credit Card Type R Identifies the credit card’s type.

Values:

• AMEX

• DINERS

• DISCOVER

• MASTERCARD

• VISA

Expiration Date R Identifies the credit card’s expiration date.

Note: The date must be stated in one of the following

formats: YYMM, YYYYMM, YYYYMMDD.

Credit Card Holder R Descriptive data about the credit card’s holder.

Office Order Charges Payment > Credit Card > Credit Card Holder

Contact R Identifies the credit card holder’s contact information.

Address R Identifies the credit card holder’s physical address.

Office Order Charges Payment > Credit Card > Credit Card Holder > Contact

Person Name R Identifies the credit card holder’s name.

Company Name O Identifies the credit card holder’s company name.

Phone Number R Identifies the credit card holder’s phone number.

Office Order Charges Payment > Credit Card > Credit Card Holder > Contact > Person Name

First Name R Identifies the credit card holder’s first name.

Last Name R Identifies the credit card holder’s last name.

Office Order Charges Payment > Credit Card > Credit Card Holder > Address

Street Lines R Identifies the credit card holder’s street address.



City R Identifies the credit card holder’s city.



Conditional

Description

State or Province Code R Identifies the credit card holder’s state.

Values: Abbreviation for US state.

Postal Code R Identifies the credit card holder’s postal code.

Note: (Validated by the payment processor.)

Country Code R Identifies the credit card holder’s country.

Values:

• US

Customer References

Type R Identifies the type of customer reference.

Values:

• CUSTOMER_REFERENCE

• P_O_NUMBER

Value R Identifies the customer reference value.

Note: The credit card processor will only accept alphanumeric characters in the P.O. Number and customer reference fields. If special characters are entered, they may be removed before transaction is sent to credit card processor and the integrator will receive a notification that the special characters may be removed.



Rate Order Reply Elements

Element Description

Rate Office Order Reply



• FAILURE

• ERROR

• WARNING

• NOTE

• SUCCESS




Rated Office Order The descriptive data generated by FedEx Office for the FedEx Office order that was submitted for rating.

Notifications



• FAILURE

• ERROR

• WARNING

• NOTE

• SUCCESS

Source Identifies the FedEx system, sub-system, or component that generated the notification. Combined with Code, it uniquely identifies this message.


Code Identifies the code corresponding to this notification. Combined with Source, it uniquely identifies this message.



Element Description

Message Contains text that explains this notification.




Message Parameters



Transaction Detail


Version


Value:

• oord




Rated Office Order

Rated Delivery Group Details

Pricing and delivery method details generated by FedEx Office for each delivery group in the order that was rated.

Pricing The aggregate pricing information for the entire FedEx Office order.

Rated Delivery Group Details

Name Identifies the delivery group. The Name from the request is echoed back to the caller in the corresponding reply.

Description Provides additional descriptive information about the delivery group. The Description from the request is echoed back to the caller in the corresponding reply.


Element Description

Rated Catalog Document Details

Document-level details generated by FedEx Office for each catalog document in the delivery group that was rated.

Rated Document Details Document-level details generated by FedEx Office for each ad hoc document in the delivery group that was rated.

Pricing The aggregate pricing information for the entire delivery group.

Rated Order Local Delivery Detail

The descriptive data specifying which FedEx Office location would be delivering the delivery group, had the delivery group been created and not just rated. This element only applies when LOCAL_DELIVERY is specified as the Delivery Type.

Rated Order Pickup Detail The descriptive data specifying where and when the delivery group would have been available for pickup, had the delivery group been created and not just rated. This element only applies when PICKUP is specified as the Delivery Type.

Rated Catalog Document Details

Document Number Specifies the unique identifier for the document within this order. The document number from the request is echoed back to the caller in the corresponding reply. If no value was supplied, 1 is returned.

Type Specifies the type of catalog that contains the document. The Type from the request is echoed back to the caller in the corresponding reply.

Folder Path Specifies the catalog folder path where the document can be found. The Folder Path from the request is echoed back to the caller in the corresponding reply.

Document Name Specifies the name of the document as stored in the catalog. The Document Name from the request is echoed back to the caller in the corresponding reply.

Pricing The descriptive data about the pricing for the document.

Rated Catalog Document Details > Pricing

Total Cost Identifies the total amount of all elements in the collection of Costs.

Total Discount Identifies the total amount of all elements in the collection of Discounts.

Net Cost The Total Cost value less the Total Discount value.

Costs A list capturing each cost amount and its respective type.

Discounts A list capturing each discount amount and its respective type.


Element Description

Rated Catalog Document Details > Pricing > Total Cost

Currency Identifies the currency of the monetary amount.

Values:

• USD

Amount Identifies the monetary amount.

Rated Catalog Document Details > Pricing > Total Discount


Values:

• USD


Rated Catalog Document Details > Pricing > Net Cost


Values:

• USD


Rated Catalog Document Details > Pricing > Costs

Type Identifies the type of cost associated with the rated document.

Values:

• BASE_COST

• OTHER

Amount Identifies the cost amount.

Rated Catalog Document Details > Pricing > Costs > Amount


Values:

• USD



Element Description

Rated Catalog Document Details > Pricing > Discounts

Type Identifies the type of discount associated with the rated document.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER

Amount Identifies the discount amount.

Rated Catalog Document Details > Pricing > Discounts > Amount


Values:

• USD


Rated Document Details


Name Identifies the document. The Name from the request is echoed back to the caller in the corresponding reply. If there is no Name value in the request, this will be the document's filename.


Rated Document Details > Pricing







Element Description

Rated Document Details > Pricing > Total Cost


Values:

• USD


Rated Document Details > Pricing > Total Discount


Values:

• USD


Rated Document Details > Pricing > Net Cost


Values:

• USD


Rated Document Details > Pricing > Costs

Type Identifies the type of cost associated with the rated document.

Values:

• BASE_COST

• OTHER


Rated Document Details > Pricing > Costs > Amount


Values:

• USD



Element Description

Rated Document Details > Pricing > Discounts

Type Identifies the type of discount associated with the rated document.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER


Rated Document Details > Pricing > Discounts > Amount


Values:

• USD


Rated Delivery Group Details > Pricing




Tax The total tax amount assessed on the Net Cost value.

Net Price The Net Cost value plus the Tax value.

Costs A list capturing each cost amount and its respective type. At the delivery group level, the list includes both group-level costs as well as all costs associated with the delivery group’s documents.

Discounts A list capturing each discount amount and its respective type. At the delivery group level, the list includes both group-level discounts as well as all discounts associated with the delivery group’s documents.

Rated Delivery Group Details > Pricing > Total Cost


Values:

• USD


Element Description


Rated Delivery Group Details > Pricing > Total Discount


Values:

• USD


Rated Delivery Group Details > Pricing > Net Cost


Values:

• USD


Rated Delivery Group Details > Pricing > Tax


Values:

• USD


Rated Delivery Group Details > Pricing > Net Price


Values:

• USD



Element Description

Rated Delivery Group Details > Pricing > Costs

Type Identifies the type of cost associated with the rated delivery group.

Values:

• BASE_COST

• FILE_RENDERING

• HANDLING

• OTHER

• POSTAGE

• SHIPPING


Rated Delivery Group Details > Pricing > Costs > Amount


Values:

• USD


Rated Delivery Group Details > Pricing > Discounts

Type Identifies the type of discount associated with the rated delivery group.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER


Rated Delivery Group Details > Pricing > Discounts > Amount


Values:

• USD



Element Description

Rated Order Local Delivery Detail

FedEx Office Center Detail Identifies the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

Rated Order Local Delivery Detail > FedEx Office Center Detail

Name Identifies the name of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

ID Specifies the unique identifier that FedEx Office uses to designate the location that would be delivering the delivery group, had it been created instead of just rated.

Address Identifies the address of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

Phone Number Identifies the phone number of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

Email Address Identifies the email address of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

Rated Order Local Delivery Detail > Address

Street Lines Identifies the address of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.


City Identifies the city of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

State or Province Code Identifies the state of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

Postal Code Identifies the postal code of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

Country Code Identifies the country of the FedEx Office location that would be delivering the delivery group, had it been created instead of just rated.

Values:

• US

Rated Order Pickup Detail

Center Name Identifies the name of the FedEx Office location where the delivery group would have been available for pickup, had it been created instead of just rated.


Element Description

Center ID Specifies the unique identifier that FedEx Office uses to designate the location where the delivery group would have been available for pickup, had it been created instead of just rated.

Center Address Identifies the address of the FedEx Office location where the delivery group would have been available for pickup, had it been created instead of just rated.

Center Phone Number Identifies the phone number of the FedEx Office location where the delivery group would have been available for pickup, had it been created instead of just rated.

Center Email Address Identifies the email address of the FedEx Office location where the delivery group would have been available for pickup, had it been created instead of just rated.

Due Date and Time Indicates the local date/time when the delivery group would have been available for pickup, had it been created instead of just rated.

Rated Order Pickup Detail > Center Address

Street Lines Identifies the address of the FedEx Office location where the delivery group would have been available for pickup, had it been created instead of just rated. Combination of number, street name, etc.

City Identifies the name of the city where the delivery group would have been available for pickup, had it been created instead of just rated.

State or Province Code Identifies the name of the state where the delivery group would have been available for pickup, had it been created instead of just rated.

Postal Code Identifies the postal code where the delivery group would have been available for pickup, had it been created instead of just rated.

Country Code Identifies the name of the country where the delivery group would have been available for pickup, had it been created instead of just rated.

Values:

• US

Rated Office Order > Pricing






Element Description


Costs A list capturing each cost amount and its respective type. At the order level, the list includes both order-level costs as well as all costs associated with the order’s delivery groups and documents.

Discounts A list capturing each discount amount and its respective type. At the order level, the list includes both order-level discounts as well as all discounts associated with the order’s delivery groups and documents.

Rated Office Order > Pricing > Total Cost


Values:

• USD


Rated Office Order > Pricing > Total Discount


Values:

• USD


Rated Office Order > Pricing > Net Cost


Values:

• USD


Rated Office Order > Pricing > Tax


Values:

• USD



Element Description

Rated Office Order > Pricing > Net Price


Values:

• USD


Rated Office Order > Pricing > Costs

Type Identifies the type of cost associated with the rated order.

Values:

• BASE_COST

• FILE_RENDERING

• HANDLING

• OTHER

• POSTAGE

• SHIPPING


Rated Office Order > Pricing > Costs > Amount


Values:

• USD


Rated Office Order > Pricing > Discounts

Type Identifies the type of discount associated with the rated order.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER



Element Description

Rated Office Order > Pricing > Discounts > Amount


Values:

• USD





Create Office Order

Use this operation to formally place a FedEx Office® print order. Information identifying the integrator, user, and client software is passed to FedEx along with specific information regarding the print order to be fulfilled. The order information submitted as part of the transaction includes customer contact information, payment, and delivery/pickup preferences, as well as details about the document(s) to be printed. If successful, FedEx Office will accept the order and begin fulfillment. Meanwhile, a reply transaction confirming receipt of the order and detailing associated cost, fulfillment, and support information will be returned to the client application.

Operation Details

The createOfficeOrder operation is used to pass a CreateOfficeOrderRequest message and subsequently receive a CreateOfficeOrderReply message.



• Billing information can be submitted within CreateOfficeOrderRequests containing the SPECIAL_INSTRUCTIONS Document Option, but payment cannot be finalized online. Additionally, pricing information will not be available in the associated reply transaction.

When an order containing special instructions is submitted, the customer must call the FedEx Office location and confirm the order before it can be processed. The Office Order Service will automatically send the customer an email reminding them of this requirement after each special instructions order they submit.

• Transaction Detail is optional in requests and echoed within the reply.

• FedEx Account enabled for Print or major credit card is required (unless special instructions are specified).

• Orders may contain multiple line items. Each line item must contain either an ad hoc document or a catalog document but may not contain both.

• Ad hoc documents and catalog documents may be combined in a single delivery group.

• Ad hoc documents and catalog documents may contain multiple sections.

• Orders submitted via CreateOfficeOrderRequest transactions are live and processing typically begins immediately. To attempt to cancel an order, the customer must call the processing location as soon as possible. Charges may be incurred for orders whose production has already initiated.

• Detailed cost and discount data (where applicable) is returned in the CreateOfficeOrderReply.

• For pickup delivery groups, the location nearest to the address designated in the CreateOfficeOrderRequest message is assigned to produce the delivery group, unless a different location is specified in the Center ID element or the customer configuration profile stipulates a particular location.


• For local delivery delivery groups, the locations near the recipient address that can complete the delivery by the specified date/window are identified, and the delivery group is assigned to the closest one, unless a different location is specified in the Center ID element or the customer configuration profile stipulates a particular location. If a Center ID is specified, that location must be within a 30-mile radius of the recipient address in most circumstances.

• For delivery groups shipped via FedEx, shipping charges may be optionally charged to the customer’s FedEx account to apply appropriate shipping discounts and billed separately.

• For direct mail delivery groups, delivery of the printed product(s) to multiple recipients will be handled via the U.S. Postal Service:

o Each recipient in the order shall receive the same document(s) within an envelope.

o The size of the envelope shall vary according to the size of the printed document(s).

o The recipient address shall be printed on the envelope but may not be incorporated into the content of the printed document(s).

o The order contact details shall be printed as the return address on the envelope.

o The total weight of the printed document(s) to be sent to each recipient may not exceed 13 ounces.

• Due Date and Time returned within CreateOfficeOrderReply are reflected in the processing center’s local time.

• CreateOfficeOrderRequests will fail if the selected document(s), print preferences, finishing options, and/or media selections are incompatible with one or more of the other parameters.

• Order status may be tracked using the Track Web Service. Detailed information about that web service is available in the FedEx Web Services for Shipping section in the Developer Resource Center on fedex.com. Note: Tracking results for FedEx Office orders include identification of the delivery method. For local delivery delivery groups, the Track Web Service considers local delivery a form of shipment and thus returns SHIPMENT as the delivery method.

• See Create Order Request Elements and Create Order Reply Elements.



Coding Details

When creating a print order:

• The file(s) associated with the CreateOfficeOrderRequest must already be uploaded.

• Each section of a document (whether ad hoc or catalog) is associated with a file in its entirety. Sections cannot be defined based on a subset of a file. Therefore, to define and submit a print order containing a multi-section document, you must upload a separate file for each section of the document that you wish to define.

• CreateOfficeOrderRequests must include the File Token(s) and Upload Session ID(s) associated with the previously uploaded file(s).

• For ad hoc documents, non-PDF customer files uploaded to FedEx Office for use in association with the Office Order Service are automatically converted to PDF. Care should be taken to ensure that the user is aware of the document layout and formatting risks inherent in this conversion process. CreateOfficeOrderRequests are fulfilled based on the assumption that the customer’s intent is for the file to be printed “as is” (following conversion to PDF, if required).

• If a file(s) is uploaded to customize the content of a catalog document, that file must have a type of PDF.

• The Office Order Service does not currently support “Online Preview” or “Soft Proof” functionality. Therefore, it is critical that any document uploaded to FedEx Office is considered “print ready” by the customer prior to issuing a CreateOfficeOrderRequest.

If the transaction includes an ad hoc document based on a non-PDF file or specifies a media size that differs from the dimensions native to the document, you must explicitly decline the proof (Proof Type = “DECLINED”) for that document within your CreateOfficeOrderRequest or an error will be returned in response to the request.

• If the file associated with a section of your document has a presentation file type (e.g., Microsoft PowerPoint), presentation output details must be included within your request transaction for the section.

• The Office Order Service does not contain “Order Cancel” functionality. As such, client applications should confirm the customer’s desire to submit an order prior to processing the transaction.

• Where applicable, when prompting the user for print, finishing, payment, and fulfillment options, ensure that clear descriptions and/or illustrations of the available options are presented to the user.

• Where compatible, multiple finishing options may be associated with a single ad hoc document. If incompatible options are selected, the CreateOfficeOrderReply transaction will reply with a message intended to help identify and correct the issue. Where possible, use the information in this guide to proactively identify/constrain the entry of incompatible parameters prior to transaction submission.

• Where applicable, display user-friendly error messages via the client application.

• See Create Order Request Elements and Create Order Reply Elements.



• See Examples




Create Order Request Elements


Conditional

Description

Create Office Order Request



User Detail C Descriptive data used to identify the user of a customer configuration profile.

Note: This element is required if a value is populated for

Customer Configuration Profile Name.



Requested Office Order R Descriptive data needed from a web service client to create a FedEx Office order.




Client Detail





User Detail



Conditional

Description

User ID R Specifies the FedEx Office user ID.

Password R Specifies the password corresponding to the FedEx Office user ID.

Transaction Detail



Version


Value:

• oord




Requested Office Order

Customer Configuration Profile Name

O Specifies the name of the profile (i.e., site) that contains the customer's configuration settings (e.g., catalog).

Order Contact R Descriptive data identifying the individual placing the FedEx Office order.



Conditional

Description

Delivery Groups R Descriptive data establishing the discrete delivery methods for the items in the order and identifying which items to convey through each delivery method.

Note: Between one and two delivery groups are allowed per

order. The following combinations are supported:

• One with Delivery Type = PICKUP

• One with Delivery Type = SHIPMENT

• One with Delivery Type = LOCAL_DELIVERY

• One with Delivery Type = DIRECT_MAIL

• One with Delivery Type = PICKUP and another with Delivery Type = DIRECT_MAIL

• One with Delivery Type = LOCAL_DELIVERY and another with Delivery Type = DIRECT_MAIL

• One with Delivery Type = SHIPMENT and another with Delivery Type = DIRECT_MAIL


C Descriptive data for the means of payment for any charges assessed by FedEx Office.

Note: This element is not required if SPECIAL_INSTRUCTIONS is present in the Document Option Types collection for any Document in the order.

Order Confirmation Email Requested

C Indicates whether or not email messages should be sent to the order contact and recipient confirming that the order was received.

Values:

• TRUE

• FALSE

Note: This element must equal TRUE if

SPECIAL_INSTRUCTIONS is present in the Document Option Types collection for any Document in the order.

Order Completion Email Requested

O Indicates whether or not email messages should be sent to the order contact and recipient confirming that the order has been completed.

Values:

• TRUE

• FALSE



Conditional

Description

Order Notification CC Email Addresses

O Identifies other email addresses to include as CC recipients of the order confirmation and completion emails.


comprised of the concatenation of all CC addresses and delimiters must not exceed 1000 characters.

Order Notification BCC Email Addresses

O Identifies other email addresses to include as BCC recipients of the order confirmation and completion emails.


comprised of the concatenation of all BCC addresses and delimiters must not exceed 1000 characters.

Customer References O The reference information to associate with the order.

Note: Up to two customer references are supported. A

P_O_NUMBER reference is required when paying via some FedEx accounts and is optional when paying via credit card. If the request includes a Customer Configuration Profile Name value, a CUSTOMER_REFERENCE reference is used to populate a P.O. Number reference on the label of the FedEx shipment used to deliver the order (if that option is enabled in the profile). The credit card processor will only accept alphanumeric characters in the P.O. Number and customer reference fields. If special characters are entered, they may be removed before transaction is sent to credit card processor and the integrator will receive a notification that the special characters may be removed.


Discount Code O Identifies the FedEx account number enabled for print to use in calculating print discounts for the order.

Note: This element may only be populated when the

account is a non-invoiced account eligible for print discount.

Promotion Code O Identifies the promotion code to use in calculating discounts for the order.

Order Contact

Contact R Identifies the contact person’s contact information.

Address R Identifies the contact person’s physical address.



Conditional

Description

Order Contact > Contact

Person Name R Identifies the contact person’s name.

Company Name O Identifies the contact person's company name.

Phone Number R Identifies the contact person's phone number.

Phone Extension O Identifies the contact person’s phone extension.

Fax Number O Identifies the contact person's fax machine phone number.

Email Address R Identifies the contact person's email address.

Order Contact > Contact > Person Name

First Name R Identifies the contact person's first name.

Last Name R Identifies the contact person's last name.

Order Contact > Address

Street Lines R Identifies the contact person’s street address.



City R Identifies the contact person’s city.

State or Province Code R Identifies the contact person’s state.

Abbreviation for US state.

Postal Code R Identifies the contact person’s postal code.

Country Code R Identifies the contact person’s country.

Values:

• US

Delivery Group

Name O Identifies the delivery group. The Name from the request is echoed back to the caller in the corresponding reply.



Conditional

Description

Description O Provides additional descriptive information about the delivery group. The Description from the request is echoed back to the caller in the corresponding reply.

Print Line Items R Descriptive data about the contents of this delivery group. Multiple line items are allowed per delivery group.

Delivery Method R Descriptive data about the method of delivery.

Print Line Item

Number of Copies R Identifies the number of copies of the document to be printed.

Catalog Document O Descriptive data about the catalog document to be printed.



Document R Descriptive data about the ad hoc document to be printed.



Catalog Document

Document Number C Specifies the unique identifier for the document within this order. Each order's documents must be numbered sequentially starting with 1.



Type R Specifies the type of catalog that contains the document being ordered.

Values:

• GLOBAL

• PERSONAL

Note: Orders for documents from personal catalogs are not

currently supported.

Folder Path R Specifies the catalog folder path where the document can be found.



Conditional

Description

Document Name R Specifies the name of the document as stored in the catalog.

Customized Sections O The descriptive data about the individual sections of the catalog document being customized, if any.

Proof Type O Indicates whether/how the customer intends to review a document proof prior to its production.

Values:

• DECLINED

Customized Sections

Section Number C Specifies the unique identifier for the section within this document.

Note: This element is required when the catalog document

contains more than one section.

Upload Session ID R Specifies the unique identifier of the file upload authorization that was used to upload the file. Combined with FileToken, it uniquely identifies the file to be used to create the section.

File Token R Specifies the identifier generated for the file by FedEx Office when it was uploaded. Combined with UploadSessionId, it uniquely identifies the file to be used to create the section.

Document

Document Number C Specifies the unique identifier for the document within this order. Each order’s documents must be numbered sequentially starting with 1.



Name O Identifies the document. The Name from the request is echoed back to the caller in the corresponding reply.

Note: This element is required when the document is

populated with more than one section.

Finishing Options Requested O Descriptive data about the document finishing that is requested for the printed document.

Sections R Descriptive data about the individual sections that make up the document.



Conditional

Description


O Descriptive data about the options requested for the document.

Proof Type C Indicates whether/how the customer intends to review a document proof prior to its production.

Values:

• DECLINED

Note: When a transaction is based on a non-PDF file or

specifies a media size that differs from the dimensions native to the document, the proof must be explicitly declined (Proof Type = “DECLINED”).

Finishing Options Requested

Finishing Option Types O Identifies each document finishing option requested by the customer.

Values:

• UNCOLLATED

• STAPLING

• DRILLING

• CUTTING

• FIRST_PAGE_IN_COLOR

• FIRST_PAGE_AS_COVER

• FRONT_COVER

• BACK_COVER

• FOLDING

• BINDING

• BINDER

• LAMINATION

• INSERT

Stapling Detail C The descriptive data required for a document to be stapled.

Note: This element is required when STAPLING is present

in the Finishing Option Types collection.

Drilling Detail C The descriptive data required for a document to be drilled (i.e., hole-punched).

Note: This element is required when DRILLING is present in




Conditional

Description

Cutting Detail C The descriptive data required for a document to be cut.

Note: This element is required when CUTTING is present in


Front Cover Media Detail C The descriptive data required for a document's front cover.

Note: This element is required when FRONT_COVER is


Back Cover Media Detail C The descriptive data required for a document's back cover.

Note: This element is required when BACK_COVER is


Folding Detail C The descriptive data required for a document to be folded.

Note: This element is required when FOLDING is present in


Binding Detail C The descriptive data required for a document to be bound.

Note: This element is required when BINDING is present in


Binder Detail C The descriptive data required for a document to be inserted in a binder.

Note: This element is required when BINDER is present in


Lamination Detail O The descriptive data related to document lamination.

Note: This element is only accepted when LAMINATION is present in the Finishing Option Types collection.

Insert Detail O Specifies details derived from one or more requested document inserts.

Note: This element is only accepted when INSERT is present in the Finishing Option Types collection



Conditional

Description

Tab Detail O Specifies the detail of a document tab.

Note: This element is a subset of the Inserts detail when tabs are requested. Only accepted when INSERT DETAIL is used

Stapling Detail

Stapling Type R Identifies the type of stapling.

Values:

• LEFT_UPPER

• TWO_ON_LONG_SIDE

Drilling Detail

Drilling Type R Identifies the type of drilling.

Values:

• THREE_HOLE_SIDE

• TWO_HOLE_TOP

Cutting Detail

Cutting Type R Identifies the type of cutting.

Values:

• HALF_CUT_PORTRAIT

• HALF_CUT_LANDSCAPE

• THIRD_CUT_PORTRAIT

• THIRD_CUT_LANDSCAPE

• QUARTER_CUT_PORTRAIT

• QUARTER_CUT_LANDSCAPE

Front Cover Media Detail

Media Category R Indicates the media category used for Front Cover. Combined with Media Description, it uniquely identifies the media.

Values:

• CARDSTOCK

• COVER





Conditional

Description

Media Description R Indicates the media description used for Front Cover. Combined with Media Category, it uniquely identifies the media.


• ULTRA_LIME

• SUN_YELLOW

• ULTRA_ORANGE

• RED

• ULTRA_FUCHSIA

• BRIGHT_BLUE


• NATURAL

• IVORY

• CANARY

• PASTEL_BLUE

• PASTEL_GREEN

• INDEX_110_LB

Values for COVER:



• FROSTED_COVER

• CLEAR_COVER


• SOFT_PINK

• SANDSTONE

• SEA_SPRAY

• ANTIQUE_GRAY


Back Cover Media Detail

Media Category R Indicates the media category used for Back Cover. Combined with Media Description, it uniquely identifies the media.

Values:

• CARDSTOCK

• COVER





Conditional

Description

Media Description R Indicates the media description used for Back Cover. Combined with Media Category, it uniquely identifies the media.


• ULTRA_LIME

• SUN_YELLOW

• ULTRA_ORANGE

• RED

• ULTRA_FUCHSIA

• BRIGHT_BLUE


• NATURAL

• IVORY

• CANARY

• PASTEL_BLUE

• PASTEL_GREEN

• INDEX_110_LB

Values for COVER:



• FROSTED_COVER

• CLEAR_COVER


• SOFT_PINK

• SANDSTONE

• SEA_SPRAY

• ANTIQUE_GRAY


Folding Detail

Text Position C Identifies whether the text on the page should be on the inside or outside of the document after it is folded. Only applies to single-folding and single-page double-folding.

Values:

• IN

• OUT



Conditional

Description

Folding Type R Identifies the type of folding.

Values:

• SINGLE

• DOUBLE

• Z

Binding Detail

Binding Type R Identifies the type of binding.

Values:

• COIL

• COMB

Binder Detail

Binder Color R Identifies the color of the binder.

Values:

• BLACK

• WHITE

Binder Size R Identifies the size of the binder.

Values:

• ONE_HALF_INCH

• ONE_INCH

• ONE_AND_ONE_HALF_INCH

• TWO_INCH

• THREE_INCH

First Page in Cover O Indicates whether an extra copy of the first page of the document should be printed and inserted in the clear plastic cover.

Values:

• TRUE

• FALSE



Conditional

Description

Lamination Detail

Border Type O Specifies the size of the lamination border around the edge of the document (if a border is desired).

Values:

• ONE_QUARTER_INCH

Insert Details

Sequence Number R A unique identifier for this insert within the document.

Page Number R Specifies the page numbers where Inserts must be added (enter page number of document where the insert should follow. If insert is to become page 5 of the document, then it should be inserted after page 4 of the document; enter value of 4)

When a tab is inserted after an odd numbered page for double-sided, a blank page will be inserted for tab to be placed properly.

Media Category O Indicates the media category used for Inserts. Combined with Media Description, it uniquely identifies the media.

Values:

• CARDSTOCK

• COVER


• STANDARD




Conditional

Description

Media Description R Indicates the media description used for Inserts. Combined with Media Category, it uniquely identifies the media.


• ULTRA_LIME

• SUN_YELLOW

• ULTRA_ORANGE

• RED

• ULTRA_FUCHSIA

• BRIGHT_BLUE


• NATURAL

• IVORY

• CANARY

• PASTEL_BLUE

• PASTEL_GREEN

• INDEX_110_LB

Values for COVER:



• FROSTED_COVER

• CLEAR_COVER


• SOFT_PINK

• SANDSTONE

• SEA_SPRAY

• ANTIQUE_GRAY


Tab Detail

Label Lines O One or more text lines that may appear on the tab of a document insert.

Line Number R Specifies the line number of the Label on the Tab

Values:

• 1

• 2



Conditional

Description

Content O Specifies the text content appearing on the Label Line. The maximum character length per Label line is 30.

Font O The font details used to render the text on the tab label lines.

Name R Specifies the font name

Values:

• Arial

• Arial Narrow

• Times New Roman

Size R Specifies the size of the font

Values:

• 8

• 10

• 12

• 14

Styles R Specifies the font style

Values:

• Bold

• Italics

• Underline

Orientation O Specifies the orientation of the Label on Tab

Values:

• Portrait (Text In) – text on the tab will be facing inward

• Landscape (Text Out) – text on the tab will be facing outward

Section

Section Number C Specifies the unique identifier for the section within this document. Each document’s sections must be numbered sequentially starting with 1.

Note: This element is required if the document is populated

with more than one section.



Conditional

Description



Print Type C Identifies the print type of the document.

Values:

• BLACK_AND_WHITE

• COLOR

Note: This element is not required if

SPECIAL_INSTRUCTIONS is present in the Document Option Types collection for this Document.

Number of Sides C Identifies whether the document is to be printed on one side or both sides of the media.

Values:

• SINGLE

• DOUBLE



Section Media Detail C The descriptive data that identifies the media on which the section is to be printed.



Section Options Requested C The descriptive data about the options requested for the section.

Note: This element is required if the file associated with the

section has a presentation file type (e.g., Microsoft PowerPoint).

Section Media Detail



Conditional

Description

Media Category R Indicates the media category used for the section. Combined with Media Description, it uniquely identifies the media.

Values:

• CARBONLESS_MULTI_PART

• CARDSTOCK

• COVER_GLOSS

• EXECUTIVE

• PASTEL_BRIGHTS

• RESUME


• STANDARD

• STANDARD_LASER

• TEXT_GLOSS

• TRANSPARENCY


Media Description R Indicates the media description used for the section. Combined with Media Category, it uniquely identifies the media.

Values:

• ANTIQUE • RECYCLED_100_PERCENT

• ANTIQUE_GRAY • RECYCLED_30_PERCENT

• BRIGHT_BLUE • RED

• CANARY • SALMON

• FOUR_PART • SANDSTONE

• GLOSS_COVER_10_PT • SEA_SPRAY

• GLOSS_TEXT • SIGNATURE_WHITE

• INDEX_110_LB • SOFT_PINK

• IVORY • STANDARD_WHITE

• LASER_PAPER • SUN_YELLOW

• NATURAL • TAN

• ORCHID • THREE_PART

• PASTEL_BLUE • TRANSPARENCY

• PASTEL_GREEN • TWO_PART

• PURE_WHITE • ULTRA_BRIGHT_WHITE

• ULTRA_FUCHSIA

• ULTRA_LEMON

• ULTRA_LIME

• ULTRA_ORANGE

• WILLOW




Conditional

Description

Media Size O Identifies the media's size.

Values:

• LETTER

• LEGAL

• TABLOID

• CUSTOM

Note: This element does not apply to cover media. This is

only needed when the desired media size differs from the media size defined in the file that was uploaded.

Media Dimensions C Descriptive data specifying the exact dimensions of the media.

Note: This element only applies when CUSTOM is specified as the Media Size. This element does not apply to cover media.

Media Dimensions

Length R Indicates the length of the media, in the unit of measure stated in the Units element.

Note: Value must be between 0.01 and 120.

Width R Indicates the width of the media, in the unit of measure stated in the Units element.

Note: Value must be between 0.01 and 120.

Units R Indicates the unit of measure in which the length and width values are stated.

Values:

• IN

Section Options Requested



Conditional

Description

Section Option Types C Identifies each section option requested by the customer.

Values:

• PRESENTATION_OUTPUT

Note: PRESENTATION_OUTPUT must be present in the

Section Option Types collection if the section’s corresponding file has a presentation file type (e.g., Microsoft PowerPoint).

Presentation Output Detail C Descriptive data required for a section based on a presentation file.


PRESENTATION_OUTPUT is present the Section Option Types collection.

Presentation Output Detail

Output Type R Indicates the type of presentation output.

Values:

• HANDOUTS

• NOTES

• SLIDES



Conditional

Description

Output Options O Identifies the presentation options requested by the customer.

Values:

• FRAME_SLIDES

Handout Detail C Descriptive data required for handouts to be produced for a presentation file.

Note: This element is required when HANDOUTS is

specified as the Output Type.

Handout Detail

Layout R Indicates the number of slides to be printed per page.

Values:

• ONE_SLIDE_PER_PAGE

• TWO_SLIDES_PER_PAGE

• THREE_SLIDES_PER_PAGE

• FOUR_SLIDES_PER_PAGE

• SIX_SLIDES_PER_PAGE

• NINE_SLIDES_PER_PAGE

Slide Order R Indicates whether slides should be ordered vertically before wrapping to a new column or horizontally before wrapping to a new row.

Values:

• HORIZONTAL

• VERTICAL

Note: When Layout specifies fewer than four slides per page, both options result in the same output.



Conditional

Description


Document Option Types O Identifies each document option requested by the customer.

Values:

• SPECIAL_INSTRUCTIONS

Special Instructions Details C Descriptive data about the special instructions specified by the customer for the document.


SPECIAL_INSTRUCTIONS is present in the Document Option Types collection.

Special Instructions Details

Special Instructions Type R Identifies the type of special instructions specified by the customer.

Values:

• OTHER

Instructions C Identifies the customer’s special instructions for the document.

Note: This element is required if Special Instructions Type is

OTHER.

Delivery Method

Delivery Type R Identifies the type of delivery for the delivery group.

Values:

• DIRECT_MAIL

• LOCAL_DELIVERY

• PICKUP

• SHIPMENT

Note: DIRECT_MAIL may only be requested if a value is populated for Customer Configuration Profile Name and that profile has been authorized for direct mail.



Conditional

Description

Order Recipient C Descriptive data about the recipient of the documents in the delivery group.

Note: This element is required if the Delivery Type is

LOCAL_DELIVERY, PICKUP, or SHIPMENT. For PICKUP delivery groups, the recipient is the person picking up the delivery group. For LOCAL_DELIVERY and SHIPMENT delivery groups, the recipient is the person who will receive the delivery group. If Delivery Type is DIRECT_MAIL, populating this element will result in an error.

Center ID O Specifies the unique identifier of the FedEx Office location where the recipient wishes to receive the delivery group (for a pickup delivery group) or where the order contact wishes to have it produced (for a local delivery, shipment, or direct mail delivery group).

Order Direct Mail Detail C Descriptive data about the direct mail recipient list.

Note: This element is required when DIRECT_MAIL is


Order Local Delivery Detail C Descriptive data about the requested local delivery.

Note: This element is required when LOCAL_DELIVERY is


Order Pickup Detail C Descriptive data about the criteria to use in selecting a FedEx Office location for delivery group pickup.

Note: This element is required when PICKUP is specified as the Delivery Type and no Center ID is specified.

Order Shipment Detail C Descriptive data about the FedEx billing and service details for the delivery group shipment.

Note: This element is required when SHIPMENT is


Order Recipient

Contact R Identifies the recipient’s contact information.

Address C Identifies the recipient’s physical address.


SHIPMENT.

If Delivery Type is PICKUP, populating this element will result in an error.



Conditional

Description

Order Recipient > Contact

Person Name R Identifies the recipient’s name.

Company Name O Identifies the recipient’s company name.

Phone Number R Identifies the recipient’s phone number.

Phone Extension O Identifies the recipient’s phone extension.

Email Address C Identifies the recipient’s email address.


PICKUP.

Order Recipient > Contact > Person Name

First Name R Identifies the recipient's first name.

Last Name R Identifies the recipient’s last name.

Order Recipient > Address

Street Lines R Identifies the recipient’s street address.


City R Identifies the recipient’s city.

State or Province Code R Identifies the recipient’s state.


Postal Code R Identifies the recipient’s postal code.

Country Code R Identifies the recipient’s country.

Values:

• US



Conditional

Description

Residential O Indicates whether this address is residential (as opposed to commercial).

Values:

• TRUE

• FALSE

Order Direct Mail Detail

Upload Session ID R Specifies the unique identifier of the file upload authorization that was used to upload the recipient address file. Combined with File Token, it uniquely identifies the file.

File Token R Specifies the identifier generated for the file by FedEx Office when it was uploaded. Combined with Upload Session ID, it uniquely identifies the recipient address file.

Address Count R Specifies the number of lines in the file, where each line corresponds to a single address. This field exists for verification purposes.

Order Local Delivery Detail

Requested Delivery Date R Identifies the local date when the delivery group recipient wishes to receive the delivery group.

Requested Delivery Window R Identifies the local time window when the delivery group recipient wishes to receive the delivery group.

Values:

• MORNING

• AFTERNOON

Delivery Instructions O Contains any detailed instructions or requests that the customer wishes to specify.

Order Pickup Detail

Location Search Criteria O Descriptive data about the address to use in selecting a FedEx Office location.

Note: This element is required when no Center ID is

specified.



Conditional

Description

Due Date and Time O Identifies the local date and time when the delivery group recipient wishes to pick up the delivery group.

Format: YYYY-MM-DDTHH

Example: 2013-06-25T18

Location Search Criteria

Street Lines O Identifies street address near which recipient wishes to pick up the delivery group.


City C Identifies city near which recipient wishes to pick up the delivery group.


State or Province Code C Identifies state near which recipient wishes to pick up the delivery group.



Postal Code C Identifies postal code near which recipient wishes to pick up the delivery group.

Note: Required if both City and State or Province Code are

not populated.

Country Code R Identifies the country where the recipient wishes to pick up the delivery group.

Values:

• US

Order Shipment Detail

Shipping Charges Payment O Descriptive data indicating the method and means of payment to FedEx for providing shipping services, if different from the payment method for the FedEx Office printing charges.



Conditional

Description

Service Type R Identifies the FedEx service to use in shipping the package.

Values:

• FIRST_OVERNIGHT

• PRIORITY_OVERNIGHT

• STANDARD_OVERNIGHT

• FEDEX_2_DAY

• FEDEX_EXPRESS_SAVER

• FEDEX_GROUND

• GROUND_HOME_DELIVERY

Shipping Charges Payment

Payment Type R Identifies the method of payment for shipping services.

Values:

• RECIPIENT

• THIRD_PARTY

Payor R The descriptive data identifying the party responsible for payment of shipping.

Shipping Charges Payment > Payor

Responsible Party R The descriptive data about the payor's FedEx account to be used for the shipping portion of the order. This element is required when the shipping charges party is specified separately from printing charges party.

Shipping Charges Payment > Payor > Responsible Party

Account Number R Identifies the FedEx account number used for shipping.

Note: This will produce a separate invoice from Print.


Payment Type R The descriptive data for the means of payment for any charges assessed by FedEx Office.

Values:

• ACCOUNT

• CREDIT_CARD



Conditional

Description

Payor C The descriptive data identifying the party responsible for payment of any charges assessed by FedEx Office.


ACCOUNT.

Credit Card C The descriptive data required for payment via credit card.

Note: This element is required if Payment Type is CREDIT_CARD.

CVV O Identifies the credit card’s CVV number

Note: CVV is 3 digit numeric code for VISA, MasterCard and Discover, Diners Club. CVV is 4 digit numeric code for American Express.

Office Order Charges Payment > Payor

Associated Accounts R The descriptive data about a separate FedEx account number assigned to the payor that is associated with a specific FedEx operating company.

Office Order Charges Payment > Payor > Associated Accounts

Type R Identifies the FedEx operating company that issued the account.

Values:

• FEDEX_OFFICE

Account Number R Identifies the FedEx account number assigned to the payor.

Office Order Charges Payment > Credit Card

Number R Identifies the credit card’s number.

Credit Card Type R Identifies the credit card’s type.

Values:

• AMEX

• DINERS

• DISCOVER

• MASTERCARD

• VISA



Conditional

Description

Expiration Date R Identifies the credit card’s expiration date.

Note: The date must be stated in one of the following

formats: YYMM, YYYYMM, YYYYMMDD.

Credit Card Holder R Descriptive data about the credit card’s holder.

Office Order Charges Payment > Credit Card > Credit Card Holder

Contact R Identifies the credit card holder’s contact information.

Address R Identifies the credit card holder’s physical address.

Office Order Charges Payment > Credit Card > Credit Card Holder > Contact

Person Name R Identifies the credit card holder’s name.

Company Name O Identifies the credit card holder’s company name.

Phone Number R Identifies the credit card holder’s phone number.

Office Order Charges Payment > Credit Card > Credit Card Holder > Contact > Person Name

First Name R Identifies the credit card holder’s first name.

Last Name R Identifies the credit card holder’s last name.

Office Order Charges Payment > Credit Card > Credit Card Holder > Address

Street Lines R Identifies the credit card holder’s street address.



City R Identifies the credit card holder’s city.

State or Province Code R Identifies the credit card holder’s state.

Values: Abbreviation for US state.

Postal Code R Identifies the credit card holder’s postal code. (Validated by the payment processor.)



Conditional

Description

Country Code R Identifies the credit card holder’s country.

Values:

• US

Customer References

Type R Identifies the type of customer reference.

Values:

• CUSTOMER_REFERENCE

• P_O_NUMBER

Value R Identifies the customer reference value.

Note: The credit card processor will only accept alphanumeric

characters in the P.O. Number and customer reference fields. If special characters are entered, they may be removed before transaction is sent to credit card processor and the integrator will receive a notification that the special characters may be removed.





Create Order Reply Elements

Element Description

Create Office Order Reply



• FAILURE

• ERROR

• WARNING

• NOTE

• SUCCESS




Completed Office Order The descriptive data generated by FedEx Office for the order that was submitted for creation.

Notifications



• FAILURE

• ERROR

• WARNING

• NOTE

• SUCCESS

Source Identifies the FedEx system, sub-system, or component that generated the notification. Combined with Code, it uniquely identifies this message.



Element Description

Code Identifies the code corresponding to this notification. Combined with Source, it uniquely identifies this message.


Message Contains text that explains this notification.




Message Parameters



Transaction Detail


Version


Value:

• oord




Completed Office Order

Order Global Tracking Number

Specifies the unique identifier of the FedEx Office order that was created.

Completed Delivery Group Details

Pricing and delivery method details generated by FedEx Office for each delivery group in the order that was created.

Pricing The aggregate pricing information for the entire FedEx Office order.


Element Description

Completed Delivery Group Details

Name Identifies the delivery group. The Name from the request is echoed back to the caller in the corresponding reply.

Description Provides additional descriptive information about the delivery group. The Description from the request is echoed back to the caller in the corresponding reply.

Completed Catalog Document Details

Document-level details generated by FedEx Office for each catalog document in the delivery group that was created.

Completed Document Details

Document-level details generated by FedEx Office for each ad hoc document in the delivery group that was created.

Pricing The aggregate pricing information for the entire delivery group.

Completed Order Local Delivery Detail

The descriptive data specifying which FedEx Office location will be delivering the delivery group. This element only applies when LOCAL_DELIVERY is specified as the Delivery Type.

Completed Order Pickup Detail

The descriptive data specifying where and when the delivery group will be available for pickup. This element only applies when PICKUP is specified as the Delivery Type.

Completed Catalog Document Details


Type Specifies the type of catalog that contains the document. The Type from the request is echoed back to the caller in the corresponding reply.

Folder Path Specifies the catalog folder path where the document can be found. The Folder Path from the request is echoed back to the caller in the corresponding reply.

Document Name Specifies the name of the document as stored in the catalog. The Document Name from the request is echoed back to the caller in the corresponding reply.


Completed Catalog Document Details > Pricing





Element Description



Completed Catalog Document Details > Pricing > Total Cost


Values:

• USD


Completed Catalog Document Details > Pricing > Total Discount


Values:

• USD


Completed Catalog Document Details > Pricing > Net Cost


Values:

• USD


Completed Catalog Document Details > Pricing > Costs

Type Identifies the type of cost associated with the completed document.

Values:

• BASE_COST

• OTHER



Element Description

Completed Catalog Document Details > Pricing > Costs > Amount


Values:

• USD


Completed Catalog Document Details > Pricing > Discounts

Type Identifies the type of discount associated with the completed document.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER


Completed Catalog Document Details > Pricing > Discounts > Amount


Values:

• USD


Completed Document Details


Name Identifies the document. The Name from the request is echoed back to the caller in the corresponding reply. If there is no Name value in the request, this will be the document's filename.


Completed Document Details > Pricing




Element Description




Completed Document Details > Pricing > Total Cost


Values:

• USD


Completed Document Details > Pricing > Total Discount


Values:

• USD


Completed Document Details > Pricing > Net Cost


Values:

• USD


Completed Document Details > Pricing > Costs

Type Identifies the type of cost associated with the completed document.

Values:

• BASE_COST

• OTHER



Element Description

Completed Document Details > Pricing > Costs > Amount


Values:

• USD


Completed Document Details > Pricing > Discounts

Type Identifies the type of discount associated with the completed document.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER


Completed Document Details > Pricing > Discounts > Amount


Values:

• USD


Completed Delivery Group Details > Pricing






Costs A list capturing each cost amount and its respective type. At the delivery group level, the list includes both group-level costs as well as all costs associated with the delivery group’s documents.


Element Description

Discounts A list capturing each discount amount and its respective type. At the delivery group level, the list includes both group-level discounts as well as all discounts associated with the delivery group’s documents.

Completed Delivery Group Details > Pricing > Total Cost


Values:

• USD


Completed Delivery Group Details > Pricing > Total Discount


Values:

• USD


Completed Delivery Group Details > Pricing > Net Cost


Values:

• USD


Completed Delivery Group Details > Pricing > Tax


Values:

• USD



Element Description

Completed Delivery Group Details > Pricing > Net Price


Values:

• USD


Completed Delivery Group Details > Pricing > Costs

Type Identifies the type of cost associated with the completed delivery group.

Values:

• BASE_COST

• FILE_RENDERING

• HANDLING

• OTHER

• POSTAGE

• SHIPPING


Completed Delivery Group Details > Pricing > Costs > Amount


Values:

• USD


Completed Delivery Group Details > Pricing > Discounts

Type Identifies the type of discount associated with the completed delivery group.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER



Element Description

Completed Delivery Group Details > Pricing > Discounts > Amount


Values:

• USD


Completed Order Local Delivery Detail

FedEx Office Center Detail Identifies the FedEx Office location that will be delivering the delivery group.

Completed Order Local Delivery Detail > FedEx Office Center Detail

Name Identifies the name of the FedEx Office location that will be delivering the delivery group.

ID Specifies the unique identifier that FedEx Office uses to designate the location that will be delivering the delivery group.

Address Identifies the address of the FedEx Office location that will be delivering the delivery group.

Phone Number Identifies the phone number of the FedEx Office location that will be delivering the delivery group.

Email Address Identifies the email address of the FedEx Office location that will be delivering the delivery group.

Completed Order Local Delivery Detail > Address

Street Lines Identifies the address of the FedEx Office location that will be delivering the delivery group.


City Identifies the city of the FedEx Office location that will be delivering the delivery group.

State or Province Code Identifies the state of the FedEx Office location that will be delivering the delivery group.

Postal Code Identifies the postal code of the FedEx Office location that will be delivering the delivery group.


Element Description

Country Code Identifies the country of the FedEx Office location that will be delivering the delivery group.

Values:

• US

Completed Order Pickup Detail

Center Name Identifies the name of the FedEx Office location where the delivery group will be available for pickup.

Center ID Specifies the unique identifier that FedEx Office uses to designate the location where the delivery group will be available for pickup.

Center Address Identifies the address of the FedEx Office location where the delivery group will be available for pickup.

Center Phone Number Identifies the phone number of the FedEx Office location where the delivery group will be available for pickup.

Center Email Address Identifies the email address of the FedEx Office location where the delivery group will be available for pickup.

Due Date and Time Indicates the local date/time when the delivery group will be available for pickup.

Completed Order Pickup Detail > Center Address

Street Lines Identifies the address of the FedEx Office location where the delivery group will be available for pickup.


City Identifies the name of the city where the delivery group will be available for pickup.

State or Province Code Identifies the name of the state where the delivery group will be available for pickup.

Postal Code Identifies the postal code where the delivery group will be available for pickup.

Country Code Identifies the name of the country where the delivery group will be available for pickup.

Values:

• US


Element Description

Completed Office Order > Pricing






Costs A list capturing each cost amount and its respective type. At the order level, the list includes both order-level costs as well as all costs associated with the order’s delivery groups and documents.

Discounts A list capturing each discount amount and its respective type. At the order level, the list includes both order-level discounts as well as all discounts associated with the order’s delivery groups and documents.

Completed Office Order > Pricing > Total Cost


Values:

• USD


Completed Office Order > Pricing > Total Discount


Values:

• USD


Completed Office Order > Pricing > Net Cost


Values:

• USD



Element Description

Completed Office Order > Pricing > Tax


Values:

• USD


Completed Office Order > Pricing > Net Price


Values:

• USD


Completed Office Order > Pricing > Costs

Type Identifies the type of cost associated with the completed order.

Values:

• BASE_COST

• FILE_RENDERING

• HANDLING

• OTHER

• POSTAGE

• SHIPPING


Completed Office Order > Pricing > Costs > Amount


Values:

• USD



Element Description

Completed Office Order > Pricing > Discounts

Type Identifies the type of discount associated with the completed order.

Values:

• VOLUME

• ACCOUNT

• PROMOTION

• OTHER


Completed Office Order > Pricing > Discounts > Amount


Values:

• USD





Appendix




Examples

This section of the guide provides example SOAP messages for the Office Order Web Service (OORD).

Request and reply transactions are provided for each of the below functions:

• Upload Location

Example: Get Upload Location request with correct credentials

Service Request: Click Here

Service Reply: Click Here

Upload Document File: Click Here

Upload Multiple Document Files: Click Here

• Rate Office Order

Example: 25 copies of a single-sided, black and white document



• Create Office Order

Example 1: Five copies of a single-sided, double-folded ad hoc document printed in color and picked up by the customer



Example 2: 399 copies of a coil-bound, double-sided, black and white ad hoc document with a black vinyl back cover that will be delivered to the customer via FedEx Priority Overnight®.




Example 3: Ten copies of a double-sided, color ad hoc document (ex. Flyers).

28 copies of a 100-page, single-sided, black and white ad hoc document, stapled.

Both documents will be delivered via FedEx

Ground®. Paid with a credit card using CVV



Example 4: 30 copies of a multi-section ad hoc document composed of 3 separate

digital files. File 1 is a one-page, single-sided, black and white cover page. File 2 is 100 pages, double-sided, and color. File 3 is ten pages, single-sided, and black and white. All the sections are stapled together and picked up by the customer.



Example 5: 1 copy of a catalog document with a single customized section plus one copy of an ad hoc document, to be sent via direct mail to 250 addressees.



Example 6: Ten copies of a double-sided, color ad hoc document (ex. Flyers).

28 copies of a 100-page, single-sided, black and white ad hoc document, Drilled with Tab insert.

Paid with a credit card using CVV






Upload Location Request

Example

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"

xmlns:v2="http://fedex.com/ws/officeorder/v2">

<soapenv:Header/>

<soapenv:Body>

<v2:OfficeOrderUploadLocationRequest>

<v2:WebAuthenticationDetail>

<v2:UserCredential>

<v2:Key>xxxxxxxxxxxxxxxx</v2:Key>

<v2:Password>xxxxxxxxxxxxxxxxxxxxxxxxx</v2:Password>

</v2:UserCredential>

</v2:WebAuthenticationDetail>

<v2:ClientDetail>

<v2:ClientProductId>XXXX</v2:ClientProductId>

<v2:ClientProductVersion>0000</v2:ClientProductVersion>

<v2:IntegratorId>00000</v2:IntegratorId>

</v2:ClientDetail>

<v2:TransactionDetail>

<v2:CustomerTransactionId>sampleTransaction</v2:CustomerTransactionId>

</v2:TransactionDetail>

<v2:Version>

<v2:ServiceId>oord</v2:ServiceId>

<v2:Major>3</v2:Major>

<v2:Intermediate>1</v2:Intermediate>

<v2:Minor>0</v2:Minor>

</v2:Version>

</v2:OfficeOrderUploadLocationRequest>

</soapenv:Body>

</soapenv:Envelope>

Back to Examples


Upload Location Reply

Example

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">

<SOAP-ENV:Header/>

<SOAP-ENV:Body>

<OfficeOrderUploadLocationReply

xmlns="http://fedex.com/ws/officeorder/v2">

<HighestSeverity>SUCCESS</HighestSeverity>

<Notifications>

<Severity>SUCCESS</Severity>

<Source>oord</Source>

<Code>0000</Code>

<Message>Request was successful.</Message>

<LocalizedMessage>Request was successful.</LocalizedMessage>

</Notifications>

<TransactionDetail>

<CustomerTransactionId>sampleTransaction</CustomerTransactionId>

</TransactionDetail>

<Version>

<ServiceId>oord</ServiceId>

<Major>3</Major>

<Intermediate>1</Intermediate>

<Minor>0</Minor>

</Version>

<UploadUrl>https://printonline.fedex.com/partnerUpload.process?authToken=11111

11111111111111111111111111111111111&partnerId=1111111111</UploadUrl>

<UploadSessionId>11111111111111111111111111111111111111111111111111</UploadSes

sionId>

</OfficeOrderUploadLocationReply>

</SOAP-ENV:Body>

</SOAP-ENV:Envelope>

Back to Examples


Upload Document File

Note: The below example is written in Java. It is provided for illustrative purposes only and

is not intended for production application nor guaranteed to work for all programming languages, applications, and host systems.

public static String uploadFile(String filepath, String uploadUrl) {

String fileToken = null;

try {

PostMethod filePost = null;

HttpClient client = new

HttpClient();

// client.getHostConfiguration().setProxy("your proxy url", your

proxy port number);

File f = new File(filepath);

// Create the file part of the Multipart request - name must be"file1"

Part[] parts = { new FilePart("file1", f) };

filePost = new PostMethod(uploadUrl);

filePost.setRequestEntity(new MultipartRequestEntity(parts,

filePost.getParams()));

int status = client.executeMethod(filePost);

if (status == HttpStatus.SC_OK) {

System.out.println(filePost.getResponseBodyAsString());

fileToken = filePost.getResponseBodyAsString().substring(

filePost.getResponseBodyAsString().indexOf("fileAuthToken=") +

"fileAuthToken=".length());

} else {

System.out.println("Upload failed, response=" +

HttpStatus.getStatusText(status));

}

} catch (Exception ex) {

ex.printStackTrace();

}

return fileToken;

}

Back to Examples


Upload Multiple Document Files

Note: The below example is written in Java. It is provided for illustrative purposes only and

is not intended for production application nor guaranteed to work for all programming languages, applications, and host systems.

public static String[] uploadFiles(String[] filepath, String uploadUrl) {

String[] fileTokens = null;

try {

PostMethod filePost = null;

HttpClient client = new HttpClient();

// client.getHostConfiguration().setProxy(proxy, port);

Part[] parts = new FilePart[filepath.length];

for (int i = 0; i < filepath.length; i++) {

File f = new File(filepath[i]);

String filename = "file" + (i + 1);

System.out.println("filename=" + filename);

FilePart fp = new FilePart(filename, f);

parts[i] = fp;

}

filePost = new PostMethod(uploadUrl);

filePost.setRequestEntity(new MultipartRequestEntity(parts,

filePost.getParams()));

int status = client.executeMethod(filePost);

if (status == HttpStatus.SC_OK) {

String response =

java.net.URLDecoder.decode(filePost.getResponseBodyAsString(),

"UTF-8");

System.out.println(response);

fileTokens = getFileTokens(response);

} else {

System.out.println("Upload failed, response=" +

HttpStatus.getStatusText(status));

}

} catch (Exception ex) {

ex.printStackTrace();

}

return fileTokens;

}

public static String[] getFileTokens(String input) {

String fileTokenStr = input.substring(input.indexOf("fileAuthToken=") +

"fileAuthToken=".length());

String[] fileTokens = fileTokenStr.split(",", -1);

return fileTokens;

}

Back to Examples


Rate Office Order Request

Example



<soapenv:Header />

<soapenv:Body>

<v2:RateOfficeOrderRequest>


<v2:UserCredential>





<v2:ClientDetail>




</v2:ClientDetail>






<v2:CustomerTransactionId>0001</v2:CustomerTransactionId>


<v2:Version>





</v2:Version>

<v2:RequestedOfficeOrder>

<v2:OrderContact>

<v2:Contact>

<v2:PersonName>

<v2:FirstName>John</v2:FirstName>

<v2:LastName>Doe</v2:LastName>

</v2:PersonName>



<v2:CompanyName>ABC Company</v2:CompanyName>

<v2:PhoneNumber>9015555555</v2:PhoneNumber>



<v2:FaxNumber>9015555556</v2:FaxNumber>



<v2:EMailAddress>[email protected]</v2:EMailAddress>

</v2:Contact>



<v2:Address>




<v2:StreetLines>100 Main Street</v2:StreetLines>

<v2:StreetLines>2nd Floor</v2:StreetLines>

<v2:City>Collierville</v2:City>

<v2:StateOrProvinceCode>TN</v2:StateOrProvinceCode>

<v2:PostalCode>38017</v2:PostalCode>

<v2:CountryCode>US</v2:CountryCode>



<v2:Residential>false</v2:Residential>

</v2:Address>

</v2:OrderContact>

<v2:DeliveryGroups>

<v2:DeliveryMethod>

<v2:DeliveryType>PICKUP</v2:DeliveryType>

<v2:OrderRecipient>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>



</v2:Contact>

</v2:OrderRecipient>

<v2:OrderPickupDetail>

<v2:LocationSearchCriteria>


<v2:StreetLines />

<v2:City />

<v2:StateOrProvinceCode

/>



</v2:LocationSearchCriteria>

</v2:OrderPickupDetail>

</v2:DeliveryMethod>

<v2:PrintLineItems>

<v2:NumberOfCopies>25</v2:NumberOfCopies>

<v2:Document>

<v2:Sections>

<v2:UploadSessionId>11111111111111111111111111111111111111111111111111111111111

1</v2:UploadSessionId>

<v2:FileToken>11111111111111111111111111111111111111111</v2:FileToken>

<v2:PrintType>BLACK_AND_WHITE</v2:PrintType>

<v2:NumberOfSides>SINGLE</v2:NumberOfSides>

<v2:SectionMediaDetail>

<v2:MediaCategory>STANDARD</v2:MediaCategory>

<v2:MediaDescription>RECYCLED_100_PERCENT</v2:MediaDescription>

</v2:SectionMediaDetail>

</v2:Sections>


</v2:Document>

</v2:PrintLineItems>

</v2:DeliveryGroups>

<v2:OfficeOrderChargesPayment>

<v2:PaymentType>ACCOUNT</v2:PaymentType>

<v2:Payor>



<v2:AssociatedAccounts>

<v2:Type>FEDEX_OFFICE</v2:Type>

<v2:AccountNumber>00000000000000</v2:AccountNumber>

</v2:AssociatedAccounts>

</v2:Payor>

</v2:OfficeOrderChargesPayment>

</v2:RequestedOfficeOrder>

</v2:RateOfficeOrderRequest>

</soapenv:Body>

</soapenv:Envelope>

Back to Examples




Rate Office Order Reply

Example


<SOAP-ENV:Header/>

<SOAP-ENV:Body>

<RateOfficeOrderReply xmlns="http://fedex.com/ws/officeorder/v2">


<Notifications>



<Code>0000</Code>



</Notifications>

<TransactionDetail>

<CustomerTransactionId>0001</CustomerTransactionId>


<Version>


<Major>3</Major>


<Minor>0</Minor>

</Version>

<RatedOfficeOrder>

<RatedDeliveryGroupDetails>

<RatedDocumentDetails>

<Name>testDocument.pdf</Name>

<Pricing>

<TotalCost>

<Currency>USD</Currency>

<Amount>3.25</Amount>

</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>

<Type>BASE_COST</Type>

<Amount>



</Amount>


</Costs>

</Pricing>

<DocumentNumber>1</DocumentNumber>

</RatedDocumentDetails>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

</Pricing>

<RatedOrderPickupDetail>

<CenterName>Collierville TN West Poplar</CenterName>

<CenterId>4548</CenterId>

<CenterAddress>

<StreetLines>1016 W Poplar Ave</StreetLines>

<StreetLines>1016 W Poplar Ave</StreetLines>

<City>Collierville</City>

<StateOrProvinceCode>TN</StateOrProvinceCode>

<PostalCode>38017</PostalCode>

<CountryCode>US</CountryCode>

<Residential>false</Residential>

</CenterAddress>

<CenterPhone>9018533799</CenterPhone>

<CenterEMailAddress>[email protected]</CenterEMailAddress>

<DueDateTime>02/28/2018 04:00 PM</DueDateTime>

</RatedOrderPickupDetail>


</RatedDeliveryGroupDetails>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

</Pricing>

</RatedOfficeOrder>

</RateOfficeOrderReply>

</SOAP-ENV:Body>


Back to Examples


Create Office Order Request

Example 1



<soapenv:Header/>

<soapenv:Body>

<v2:CreateOfficeOrderRequest>


<v2:UserCredential>





<v2:ClientDetail>




</v2:ClientDetail>


<v2:CustomerTransactionId/> </v2:TransactionDetail>

<v2:Version>





</v2:Version>


<v2:OrderContact>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>



</v2:Contact>

<v2:Address>



<v2:StreetLines>2nd Floor </v2:StreetLines>









</v2:Address>

</v2:OrderContact>

<v2:DeliveryGroups>

<v2:DeliveryMethod>


<v2:OrderRecipient>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>



</v2:Contact>





<v2:StreetLines/>

<v2:City/>

<v2:StateOrProvinceCode/>






<v2:PrintLineItems>


<v2:Document>



<v2:FinishingOptionsRequested>


<v2:FinishingOptionTypes>FOLDING</v2:FinishingOptionTypes>

<v2:FoldingDetail>

<v2:TextPosition>IN</v2:TextPosition>

<v2:FoldingType>DOUBLE</v2:FoldingType>

</v2:FoldingDetail>

</v2:FinishingOptionsRequested>

<v2:Sections>


</v2:UploadSessionId>


<v2:PrintType>COLOR</v2:PrintType>



<v2:MediaCategory>STANDARD_LASER</v2:MediaCategory>

<v2:MediaDescription>LASER_PAPER</v2:MediaDescription>


</v2:Sections>

</v2:Document>






<v2:Payor>







</v2:Payor>




<v2:OrderConfirmationEmailRequested>true

</v2:OrderConfirmationEmailRequested>



<v2:OrderCompletionEmailRequested>true

</v2:OrderCompletionEmailRequested>



<v2:OrderNotificationCCEmailAddresses>[email protected]</v2:OrderNotif

icationCCEmailAddresses>



<v2:CustomerReferences>

<v2:CustomerReferenceType>P_O_NUMBER</v2:CustomerReferenceType>

<v2:Value>999</v2:Value>

</v2:CustomerReferences>


</v2:CreateOfficeOrderRequest>

</soapenv:Body>

</soapenv:Envelope>

Back to Examples




Example 2



<soapenv:Header/>

<soapenv:Body>



<v2:UserCredential>





<v2:ClientDetail>




</v2:ClientDetail>


<v2:CustomerTransactionId/> </v2:TransactionDetail>

<v2:Version>





</v2:Version>


<v2:OrderContact>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>



</v2:Contact>

<v2:Address>


<v2:StreetLines>555 Fairfield Lane</v2:StreetLines>

<v2:StreetLines>Apt #505</v2:StreetLines>

<v2:City>Memphis</v2:City>






<v2:Residential>true</v2:Residential>

</v2:Address>

</v2:OrderContact>

<v2:DeliveryGroups>

<v2:DeliveryMethod>


<v2:DeliveryType>SHIPMENT</v2:DeliveryType>

<v2:OrderRecipient>

<v2:Contact>

<v2:PersonName>

<v2:FirstName>Jane</v2:FirstName>

<v2:LastName>Smith</v2:LastName>

</v2:PersonName>



</v2:Contact>

<v2:Address>











</v2:Address>


<v2:OrderShipmentDetail>



<v2:ShippingChargesPayment>

<v2:PaymentType>RECIPIENT</v2:PaymentType>

<v2:Payor>

<v2:ResponsibleParty>


</v2:ResponsibleParty>

</v2:Payor>

</v2:ShippingChargesPayment>

<v2:ServiceType>PRIORITY_OVERNIGHT</v2:ServiceType>

</v2:OrderShipmentDetail>


<v2:PrintLineItems>


<v2:Document>



<v2:FinishingOptionTypes>BACK_COVER</v2:FinishingOptionTypes>

<v2:FinishingOptionTypes>BINDING</v2:FinishingOptionTypes>

<v2:BackCoverDetail>

<v2:MediaCategory>COVER</v2:MediaCategory>

<v2:MediaDescription>BLACK_VINYL_COVER</v2:MediaDescription>

</v2:BackCoverDetail>

<v2:BindingDetail>

<v2:BindingType>COIL</v2:BindingType>

</v2:BindingDetail>



<v2:Sections>





<v2:NumberOfSides>DOUBLE</v2:NumberOfSides>





</v2:Sections>

</v2:Document>





<v2:Payor>







</v2:Payor>




<v2:OrderConfirmationEmailRequested>true

</v2:OrderConfirmationEmailRequested>



<v2:OrderCompletionEmailRequested>true

</v2:OrderCompletionEmailRequested>









</soapenv:Body>

</soapenv:Envelope>

Back to Examples




Example 3



<soapenv:Header />

<soapenv:Body>



<v2:UserCredential>





<v2:ClientDetail>




</v2:ClientDetail>


<v2:CustomerTransactionId>SystemRef</v2:CustomerTransactionId>


<v2:Version>





</v2:Version>


<v2:OrderContact>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>


<v2:PhoneNumber>901-555-5555</v2:PhoneNumber>


</v2:Contact>

<v2:Address>









</v2:Address>

</v2:OrderContact>

<v2:DeliveryGroups>


<v2:DeliveryMethod>


<v2:OrderRecipient>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>




</v2:Contact>

<v2:Address>









</v2:Address>





<v2:Payor>




</v2:Payor>


<v2:ServiceType>FEDEX_GROUND</v2:ServiceType>



<v2:PrintLineItems>


<v2:Document>

<v2:DocumentNumber>1</v2:DocumentNumber>

<v2:Name>Sample Flyer</v2:Name>

<v2:Sections>

<v2:SectionNumber>1</v2:SectionNumber>











</v2:Sections>

</v2:Document>


<v2:PrintLineItems>


<v2:Document>


<v2:Name>Sample 2</v2:Name>


<v2:FinishingOptionTypes>STAPLING</v2:FinishingOptionTypes>

<v2:StaplingDetail>

<v2:StaplingType>LEFT_UPPER</v2:StaplingType>

</v2:StaplingDetail>


<v2:Sections>









<v2:MediaDescription>STANDARD_WHITE</v2:MediaDescription>


</v2:Sections>

</v2:Document>




<v2:PaymentType>CREDIT_CARD</v2:PaymentType>

<v2:CreditCard>

<v2:Number>111111111111111</v2:Number>

<v2:CreditCardType>AMEX</v2:CreditCardType>

<v2:ExpirationDate>2012</v2:ExpirationDate>

<v2:CreditCardHolder>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>



</v2:Contact>

<v2:Address>


<v2:City>COLLIERVILLE</v2:City>






</v2:Address>

</v2:CreditCardHolder>

<v2:VerificationCode>1012</v2:VerificationCode>

</v2:CreditCard>


<v2:OrderConfirmationEmailRequested>true</v2:OrderConfirmationEmailRequested>

<v2:OrderCompletionEmailRequested>true</v2:OrderCompletionEmailRequested>



</soapenv:Body>

</soapenv:Envelope>

Back to Examples




Example 4



<soapenv:Header/>

<soapenv:Body>



<v2:UserCredential>





<v2:ClientDetail>




</v2:ClientDetail>


<v2:CustomerTransactionId>X0</v2:CustomerTransactionId>


<v2:Version>





</v2:Version>


<v2:OrderContact>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>




</v2:Contact>

<v2:Address>









</v2:Address>

</v2:OrderContact>

<v2:DeliveryGroups>


<v2:DeliveryMethod>


<v2:OrderRecipient>

<v2:Contact>

<v2:PersonName>


<v2:LastName>Smith</v2:LastName>

</v2:PersonName>



</v2:Contact>









<v2:PrintLineItems>


<v2:Document>


<v2:Name>My Document</v2:Name>


<v2:FinishingOptionTypes>STAPLING</v2:FinishingOptionTypes>

<v2:StaplingDetail>

<v2:StaplingType>LEFT_UPPER</v2:StaplingType>

</v2:StaplingDetail>


<v2:Sections>








<v2:MediaCategory>EXECUTIVE</v2:MediaCategory>

<v2:MediaDescription>SIGNATURE_WHITE</v2:MediaDescription>


</v2:Sections>

<v2:Sections>












</v2:Sections>

<v2:Sections>











</v2:Sections>

</v2:Document>





<v2:Payor>





</v2:Payor>








</soapenv:Body>

</soapenv:Envelope>

Back to Examples




Example 5



<soapenv:Header/>

<soapenv:Body>



<v2:UserCredential>





<v2:ClientDetail>




</v2:ClientDetail>

<v2:UserDetail>

<v2:UserId>sample_user</v2:UserId>

<v2:Password>sample_password</v2:Password>

</v2:UserDetail>

<v2:Version>





</v2:Version>


<v2:CustomerConfigurationProfileName>Sample

Profile</v2:CustomerConfigurationProfileName>

<v2:OrderContact>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>

<v2:CompanyName>ABC Corporation</v2:CompanyName>


<v2:FaxNumber>4445558889</v2:FaxNumber>


</v2:Contact>

<v2:Address>

<v2:StreetLines>123 Main St.</v2:StreetLines>

<v2:City>Irving</v2:City>

<v2:StateOrProvinceCode>TX</v2:StateOrProvinceCode>




</v2:Address>


</v2:OrderContact>

<v2:DeliveryGroups>

<v2:DeliveryMethod>

<v2:DeliveryType>DIRECT_MAIL</v2:DeliveryType>

<v2:CenterId>0000</v2:CenterId>

<v2:OrderDirectMailDetail>




<v2:AddressCount>250</v2:AddressCount>

</v2:OrderDirectMailDetail>


<v2:PrintLineItems>


<v2:CatalogDocument>


<v2:Type>GLOBAL</v2:Type>

<v2:FolderPath>/ALL FOLDERS/abc</v2:FolderPath>

<v2:DocumentName>Sample Document</v2:DocumentName>

<v2:CustomizedSections>





</v2:CustomizedSections>

<v2:ProofType>DECLINED</v2:ProofType>

</v2:CatalogDocument>





<v2:Payor>





</v2:Payor>










</soapenv:Body>

</soapenv:Envelope>

Back to Examples




Example 6



<soapenv:Header/>

<soapenv:Body>



<v2:UserCredential>





<v2:ClientDetail>




</v2:ClientDetail>


<v2:CustomerTransactionId>SystemRef</v2:CustomerTransactionId>


<v2:Version>





</v2:Version>


<v2:OrderContact>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>




</v2:Contact>

<v2:Address>









</v2:Address>

</v2:OrderContact>


<v2:DeliveryGroups>

<v2:DeliveryMethod>


<v2:OrderRecipient>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>




</v2:Contact>

<v2:Address>









</v2:Address>





<v2:Payor>




</v2:Payor>


<v2:ServiceType>FEDEX_GROUND</v2:ServiceType>



<v2:PrintLineItems>


<v2:Document>


<v2:Name>Sample Flyer</v2:Name>

<v2:Sections>












</v2:Sections>

</v2:Document>


<v2:PrintLineItems>


<v2:Document>


<v2:Name>Sample 2</v2:Name>


<v2:FinishingOptionTypes>DRILLING</v2:FinishingOptionTypes>

<v2:FinishingOptionTypes>INSERT</v2:FinishingOptionTypes>

<v2:DrillingDetail>

<v2:DrillingType>THREE_HOLE_SIDE</v2:DrillingType>

</v2:DrillingDetail>

<v2:InsertDetails>

<v2:SequenceNumber>1</v2:SequenceNumber>

<v2:PageNumber>2</v2:PageNumber>

<v2:MediaDescription>BRIGHT_BLUE</v2:MediaDescription>

<v2:TabDetail>

<v2:LabelLines>

<v2:LineNumber>1</v2:LineNumber>

<v2:Content>Tab Label line 1</v2:Content>

</v2:LabelLines>

<v2:Font>

<v2:Name>Arial</v2:Name>

<v2:Size>8</v2:Size>

<v2:Styles>BOLD</v2:Styles>

</v2:Font>

<v2:Orientation>LANDSCAPE</v2:Orientation>

</v2:TabDetail>

</v2:InsertDetails>


<v2:Sections>









<v2:MediaDescription>STANDARD_WHITE</v2:MediaDescription>


</v2:Sections>

</v2:Document>





<v2:PaymentType>CREDIT_CARD</v2:PaymentType>

<v2:CreditCard>

<v2:Number>111111111111111</v2:Number>

<v2:CreditCardType>AMEX</v2:CreditCardType>

<v2:ExpirationDate>2012</v2:ExpirationDate>

<v2:CreditCardHolder>

<v2:Contact>

<v2:PersonName>



</v2:PersonName>



</v2:Contact>

<v2:Address>


<v2:City>COLLIERVILLE</v2:City>





</v2:Address>

</v2:CreditCardHolder>

<v2:VerificationCode>2012</v2:VerificationCode>

</v2:CreditCard>






</soapenv:Body>

</soapenv:Envelope>

Back to Examples




Create Office Order Reply

Example 1


<SOAP-ENV:Header />

<SOAP-ENV:Body>

<CreateOfficeOrderReply xmlns="http://fedex.com/ws/officeorder/v2">


<Notifications>



<Code>0000</Code>



</Notifications>

<TransactionDetail>



</CustomerTransactionId>


<Version>


<Major>3</Major>


<Minor>0</Minor>

</Version>

<CompletedOfficeOrder>

<OrderGlobalTrackingNumber>1111111111111111</OrderGlobalTrackingNumber>

<CompletedDeliveryGroupDetails>

<CompletedDocumentDetails>

<Name>Single Page Test Document.pdf</Name>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>




</Amount>

</Costs>

<Discounts>

<Type>ACCOUNT</Type>

<Amount>



</Amount>

</Discounts>

</Pricing>


</CompletedDocumentDetails>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>


<Amount>



</Amount>

</Discounts>

</Pricing>

<CompletedOrderPickupDetail>


<CenterName>Memphis TN Winchester Wincross

</CenterName>


<CenterAddress>

<StreetLines>7801 WINCHESTER RD</StreetLines>

<StreetLines>7801 WINCHESTER RD</StreetLines>

<City>Memphis</City>

<StateOrProvinceCode>TN </StateOrProvinceCode>




</CenterAddress>

<CenterPhone>(901) 755-6261</CenterPhone>

<CenterEmailAddress>[email protected]</CenterEMailAddress>

<DueDateTime>05/13/2009 11:00 AM</DueDateTime>

</CompletedOrderPickupDetail>

</CompletedDeliveryGroupDetails>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>


<Amount>




</Amount>

</Discounts>

</Pricing>

</CompletedOfficeOrder>

</CreateOfficeOrderReply>

</SOAP-ENV:Body>


Back to Examples


Example 2


<SOAP-ENV:Header />

<SOAP-ENV:Body>



<Notifications>



<Code>0000</Code>



</Notifications>

<TransactionDetail>



</CustomerTransactionId>


<Version>


<Major>3</Major>


<Minor>0</Minor>

</Version>





<Name>Test File.pdf</Name>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>



<Amount>



</Amount>

</Discounts>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>

</Pricing>



<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>

<Type>HANDLING</Type>

<Amount>



</Amount>


</Costs>

<Costs>

<Type>SHIPPING</Type>

<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>

<Discounts>


<Amount>



</Amount>

</Discounts>

</Pricing>


<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>




</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>

<Discounts>


<Amount>



</Amount>

</Discounts>

</Pricing>



</SOAP-ENV:Body>


Back to Examples


Example 3


<SOAP-ENV:Header />

<SOAP-ENV:Body>



<Notifications>



<Code>0000</Code>



</Notifications>

<TransactionDetail>

<CustomerTransactionId>SystemRef</CustomerTransactionId>


<Version>


<Major>3</Major>


<Minor>0</Minor>

</Version>





<Name>Sample Flyer</Name>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>



</Amount>

</Costs>

</Pricing>





<Name>Sample 2</Name>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>

</Pricing>



<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>


<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>

</Pricing>


<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>




</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>

</Pricing>



</SOAP-ENV:Body>


Back to Examples


Example 4


<SOAP-ENV:Header />

<SOAP-ENV:Body>



<Notifications>



<Code>0000</Code>



</Notifications>

<TransactionDetail>

<CustomerTransactionId>X0</CustomerTransactionId>


<Version>


<Major>3</Major>


<Minor>0</Minor>

</Version>





<Name>My Document</Name>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>


<Amount>



</Amount>

</Discounts>

</Pricing>



<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>

</Pricing>

<CompletedOrderPickupDetail>

<CenterName>Germantown TN Poplar

Ave</CenterName>


<CenterAddress>

<StreetLines>9077 Poplar Ave</StreetLines>


<StreetLines>9077 Poplar Ave</StreetLines>

<City>Germantown</City>

<StateOrProvinceCode>TN</StateOrProvinceCode>




</CenterAddress>

<CenterPhone>(901) 755-0525</CenterPhone>

<CenterEmailAddress>

[email protected]

</CenterEMailAddress>

<DueDateTime>05/14/2010 01:00

PM</DueDateTime>

</CompletedOrderPickupDetail>


<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>

<Type>VOLUME</Type>

<Amount>



</Amount>

</Discounts>


</Pricing>



</SOAP-ENV:Body>


Back to Examples


Example 5


<SOAP-ENV:Header />

<SOAP-ENV:Body>



<Notifications>



<Code>0000</Code>



</Notifications>

<Version>


<Major>3</Major>


<Minor>0</Minor>

</Version>




<CompletedCatalogDocumentDetails>


<Type>GLOBAL</Type>

<FolderPath>/ALL FOLDERS/abc</FolderPath>

<DocumentName>Sample Document</DocumentName>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>



</Amount>

</Costs>

<Discounts>



<Amount>



</Amount>

</Discounts>

</Pricing>

</CompletedCatalogDocumentDetails>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>

<Type>POSTAGE</Type>

<Amount>



</Amount>

</Costs>

<Discounts>



<Amount>



</Amount>

</Discounts>

</Pricing>


<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>

<Type>POSTAGE</Type>

<Amount>



</Amount>

</Costs>


<Discounts>


<Amount>



</Amount>

</Discounts>

</Pricing>



</SOAP-ENV:Body>


Back to Examples


Example 6


<SOAP-ENV:Header />

<SOAP-ENV:Body>



<Notifications>



<Code>0000</Code>



</Notifications>

<Version>


<Major>3</Major>


<Minor>0</Minor>

</Version>





<Name>Sample Flyer</Name>

<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>



</Amount>

</Costs>

</Pricing>




<Name>Sample 2</Name>


<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Costs>


<Amount>



</Amount>

</Costs>

</Pricing>



<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>


</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

</Pricing>


<Pricing>

<TotalCost>



</TotalCost>

<TotalDiscount>



</TotalDiscount>

<NetCost>



</NetCost>

<Tax>



</Tax>

<NetPrice>



</NetPrice>

<Costs>


<Amount>



</Amount>

</Costs>

<Costs>


<Amount>




</Amount>

</Costs>

<Costs>


<Amount>



</Amount>

</Costs>

</Pricing>



</SOAP-ENV:Body>


Back to Examples




Email Confirmations

This section of the guide provides example email confirmation messages that are generated by Office Order Service. These messages are sent to the email addresses in the “Order Contact Email Address” and “Recipient Email Address” fields. Email notifications can be deactivated using the “Order Confirmation Email Requested” field in the Requested Office Order section in the Rate and Create Office Order service.

Example email text is provided for each of the following confirmation types:

• Order Confirmation Sent to Order Contact

Example: John Doe, an Instructional Design Specialist at ABC Company’s

central office in San Francisco, CA placed an order with FedEx Office for multiple, bound copies of a training presentation he developed. As part of his order, he requested that the order be produced at a FedEx Office location in Cordova, TN so that the order could be picked up by the course instructor, Jane Smith, once she arrived in town to conduct training for Tennessee-based employees. This email serves as his confirmation that the order has been received by FedEx Office.

• Special Instructions Next Steps Sent to Order Contact

Example: Jim Smith, a student at the local community college, submitted an order to FedEx Office requesting that two copies of his research project results be printed and placed in a binder. Jim included free-form special instructions in his order explaining where he would like a hard bound book cover instead of a regular binder to be added to his order. Immediately after placing the print order, Jim receives this email reminding him that he must call the FedEx Office location that will be producing his document to clarify and confirm his order before it can be fulfilled. Special Instructions are used when requesting something special to the order where code does not support the request. Once special instructions are used, the order must be paid at time of pickup.

• Order Confirmation Sent to Recipient

Example: Jane Smith, course instructor for ABC Company, is in route to Cordova, TN to conduct training for Tennessee-based employees. This email serves to advise her that her peer, John Doe, has placed an order with FedEx Office to produce the training materials that she will be using. This email tells Ms. Smith where to pick up the order and when the order will be ready.


• Order Completion Notice Sent to Order Contact

Example: George Washington and his team in Philadelphia completed an important document and placed an order with FedEx Office to have several copies of the document produced and shipped FedEx Priority Overnight to a remote team in Massachusetts headed by John Adams. This email serves to advise Mr. Washington that the FedEx Office order has been completed and shipped to Mr. Adams at his home in Braintree.

• Order Completion Notice Sent to Recipient

Example: John Adams, an important member of a document development taskforce, is currently on a retreat with a number of his peers in Braintree, MA. It is his understanding that the latest draft of a document that he has been collaborating on with a team in Philadelphia has been sent to FedEx Office for duplication. This email serves to advise Mr. Adams that the order George Washington placed is complete and has been shipped to Mr. Adams.


Order Confirmation Sent to Order Contact From: [email protected]

To: John Doe

Subject: FedEx Office order confirmation(GTN 1111111111111111)

## This is an automated response, please do not reply to this email ##

Dear John Doe,

Thank you for choosing FedEx Office. This email confirms that we have received your order. Please

retain this email for your records.

You are welcome to follow up with the center if you have any questions.

If you need to cancel this order, you must immediately call FedEx Office customer relations at

1.800.GoFedEx 1.800.463.3339. You can reference your order by Order Number 1111111111111111. Most

jobs go into production within 15 minutes of receipt. Orders cancelled after going into

production may be subject to a charge.

All jobs produced for customers will be retained for 30 days after the order ready by date on the

receipt at which time you will be charged for the completed job if you have not picked up the

order. FedEx Office is not responsible for retaining any work not picked up by customer after

such 30 day period and is entitled to collect and retain payment for all work performed on the

customer's behalf.

ORDER -- SUMMARY DETAILS

Order GTN number: 1111111111111111

Order Price

Subtotal: $xxx.xx

Shipping: $--

Tax: $xx.xx

Total: $xxxx.xx

Payment by: FedEx Account

See order details for each recipient below

ORDER_DETAIL -- Part 1

Job GTN number: 2222222222222222

FedEx Office center producing order:

1130 N Germantown Pkwy

CORDOVA, TN 38016-5893

UNITED STATES

Phone: (901) 752-0200

Email: [email protected]

Order Completion Date: May 13, 2009 at 11:00 PM CDT

Documents:

Mid-South Sales Training Presentation.pdf (xx)

Mid-South Sales Training Presentation.pdf

Recipient: Smith, Jane

To be picked up at FedEx Office center (see above)

Price: $xxx.xx

Shipping Cost: $--

Tax: $xx.xx





Special Instructions Next Steps Sent to Order Contact

From: [email protected]

To: Jim Smith

Subject: Urgent - Next Steps to Complete your FedEx Office Order Number 1111111111111111)

Dear FedEx Office Customer,

Since your order contains special instructions, you will need to call the FedEx Office center

listed below to review your order, determine final pricing, and provide payment information

before it can be completed.

Here are the special instructions that you entered with your order:

Please add a black hard bound book cover instead of a regular binder to my document.

Please allow at least 30 minutes for the center to receive your order.

Memphis TN Germantown

6641 POPLAR AVE

GERMANTOWN, TN 38138

UNITED STATES

(901) 756-7603

Thank you,

FedEx Office




Order Confirmation Sent to Recipient


To: Jane Smith

Subject: FedEx Office order confirmation (GTN 2222222222222222)


Dear Jane Smith,

John Doe has sent a FedEx Office document order to you.

This order is made up of:

Mid-South Sales Training Presentation.pdf (xx)

Mid-South Sales Training Presentation.pdf

Job GTN number: 2222222222222222

The order will be ready for you to pick up on May 13, 2009 at 11:00 PM CDT

Please pick up the order at FedEx Office center located at:

1130 N Germantown Pkwy

CORDOVA, TN 38016-5893

UNITED STATES

Phone: (901) 752-0200


If you have questions concerning your order, please call the FedEx Office center and ask for the

Project Coordinator. You can reference your order by Job number 2222222222222222.

If you have any other questions, comments, or concerns regarding FedEx Office, please contact the

FedEx Office customer relations at 1.800.GoFedEx 1.800.463.3339.





Order Completion Notice Sent to Order Contact From: [email protected]

To: George Washington

Subject: FedEx Office order completion(GTN 5555555555555555)


Dear George Washington,

Thank you for choosing FedEx Office. This mail confirms that we have completed your order and

delivered it based on your instructions.

If you have questions concerning your order, please call the FedEx Office center producing the

order and ask for the Project Coordinator. You can reference your order by Order number

5555555555555555.

If you have questions about this order or other comments or concerns regarding FedEx Office,

please contact FedEx Office customer relations at 1.800.GoFedEx 1.800.463.3339. You can reference

your order by Order number 5555555555555555.

ORDER -- SUMMARY DETAILS

Order GTN number: 5555555555555555

Order Price

Subtotal: $xxx.xx

Shipping: $xx.xx

Tax: $xx.xx

Total: $xxxx.xx

Payment by: FedEx Account

See order details for each recipient below

ORDER_DETAIL -- Part 1

Job GTN number: 6666666666666666

FedEx Office center producing order:

924 Chestnut St, Suite 32

PHILADELPHIA, PA 19107

UNITED STATES

Phone: (215) 925-2472


Order Completion Date: May 21, 2009 at 02:00 PM CDT

Documents:

Declaration of Independence Draft.pdf (xx)

Declaration of Independence Draft.pdf

Recipient: Adams, John

Shipping address:

123 Lost Lane Retreat

Third Floor

BRAINTREE, MA 02185

UNITED STATES

Delivery Method FedEx Priority Overnight

Shipping will be billed separately to your FedEx account enabled

Price: $xxx.xx Shipping Cost: $xx.xx *

Tax: $xx.xx

* Reflects Packing Fee only.

for Shipping.





Order Completion Notice Sent to Recipient


To: John Adams

Subject: FedEx Office order completion (GTN 6666666666666666)


Dear John Adams,

George Washington has sent a FedEx Office document order to you.

This order is made up of:

Declaration of Independence Draft.pdf (xx)

Declaration of Independence Draft.pdf

Job GTN number: 6666666666666666

FedEx Office shipped the order to you by FedEx Priority Overnight on May 21, 2009 at 02:00 PM CDT

If you have any questions about this order or other comments or concerns regarding FedEx Office,

please contact FedEx Office customer relations at 1.800.GoFedEx 1.800.463.3339.

You can reference your order by Job number 6666666666666666.






Notification Messages and Codes This section details the possible reply notification messages and associated error codes. Notification objects include severity, source, code, and message elements.

Severity Descriptions

There is a possibility of multiple Notification objects for a single request. The response notification severity values of ERROR, FAILURE, and SUCCESS will never be combined in a single response.

Value Definition FAILURE Code/message explains that your request could not be handled at this time;

please do not resubmit right now.

ERROR Code/message identifies a problem with your request data; you may fix the request data and try again. See Notification Codes.

WARNING Your request was successful. However, the code/message explains what had to

be done to fulfill your request; you may need to determine whether that is what you intended, you may need to do this differently next time, or you may need to prepare for a future change. Request was completed.

NOTE Your request was successful. However, the code/message contains additional

information about how your request was fulfilled; you do not need to take any special action.

SUCCESS Your request was successful.




Notification Codes

Error conditions and the resulting Notification element values are noted below.

Code Source Severity Message

0000 oord SUCCESS Request was successful.

3001 oord NOTE Since your order contains special instructions, you will need to call the FedEx Office {NAME} Center at {PHONE} to finalize your order.

3002 oord NOTE Special character(s) was identified in CUSTOMER_REFERENCE or P_O_NUMBER value. The Special character(s) may be removed and there are no changes to your transaction.

4001 oord ERROR Client product ID is required.

4002 oord ERROR Client product version is required.

4003 oord ERROR Integrator ID is required.

4007 oord ERROR Application ID is required.

4013 oord ERROR Authorization failed.

4014 oord ERROR Integration has been de-activated for this client and integrator.

4019 oord ERROR The Integrator ID value is not recognized.

4020 oord ERROR Order contact first name is required.

4021 oord ERROR Order contact first name may be no longer than 40 characters.

4022 oord ERROR Order contact last name is required.

4023 oord ERROR Order contact last name may be no longer than 40 characters.

4024 oord ERROR Order contact company name may be no longer than 80 characters.

4025 oord ERROR Order contact address line is required.

4026 oord ERROR Order contact address line may be no longer than 80 characters.

4027 oord ERROR Order contact city is required.

4028 oord ERROR Order contact city may be no longer than 40 characters.

4029 oord ERROR Order contact state/province is required.

4030 oord ERROR Order contact state/province is not recognized.

4031 oord ERROR Order contact postal code is required.

4032 oord ERROR Order contact postal code may be no longer than 15 characters.

4033 oord ERROR Order contact country is required.

4034 oord ERROR Order contact country is not recognized.

4035 oord ERROR Order contact phone number is required.

4036 oord ERROR Order contact phone number must contain 10 digits.

4037 oord ERROR Order contact email address is required.

4038 oord ERROR Order contact email address may be no longer than 80 characters.



4039 oord ERROR Number of copies for Document {DOC_NUMBER} must be between 1 and 999999.

4041 oord ERROR Document name for Document {DOC_NUMBER} may be no longer than 500 characters.

4042 oord ERROR Finishing option type value for Document {DOC_NUMBER} is not recognized.

4043 oord ERROR Printing charges payment type is required.

4044 oord ERROR Document {DOC_NUMBER} includes stapling information but stapling was not requested.

4045 oord ERROR Document {DOC_NUMBER} includes drilling information but drilling was not requested.

4046 oord ERROR Document {DOC_NUMBER} includes cutting information but cutting was not requested.

4047 oord ERROR Folding text position for Document {DOC_NUMBER} is not recognized.

4048 oord ERROR Folding type for Document {DOC_NUMBER} is not recognized.

4049 oord ERROR Stapling type is required for Document {DOC_NUMBER} since stapling is requested.

4050 oord ERROR Stapling type for Document {DOC_NUMBER} is not recognized.

4051 oord ERROR Drilling type is required for Document {DOC_NUMBER} since drilling is requested.

4052 oord ERROR Drilling type for Document {DOC_NUMBER} is not recognized.

4053 oord ERROR Document {DOC_NUMBER} includes binding information but binding was not requested.

4054 oord ERROR Cutting type is required for Document {DOC_NUMBER} since cutting is requested.

4055 oord ERROR Document {DOC_NUMBER} includes binder information but binder was not requested.

4056 oord ERROR Binding type is required for Document {DOC_NUMBER} since binding is requested.

4057 oord ERROR Binding type for Document {DOC_NUMBER} is not recognized.

4058 oord ERROR First page as cover can only be supported for Document {DOC_NUMBER} with binding.

4059 oord ERROR Front cover can only be supported for Document {DOC_NUMBER} with binding.

4060 oord ERROR Back cover can only be supported for Document {DOC_NUMBER} with binding.

4061 oord ERROR Document {DOC_NUMBER} includes front cover information but front cover was not requested.

4062 oord ERROR Document {DOC_NUMBER} includes back cover information but back cover was not requested.

4063 oord ERROR Cutting type for Document {DOC_NUMBER} is not recognized.



4064 oord ERROR Binder color is required for Document {DOC_NUMBER} since binder is requested.

4065 oord ERROR Binder color for Document {DOC_NUMBER} is not recognized.

4066 oord ERROR Binder size is required for Document {DOC_NUMBER} since binder is requested.

4067 oord ERROR Binder size for Document {DOC_NUMBER} is not recognized.

4068 oord ERROR Selected media category for Document {DOC_NUMBER} requires a {MIN_COPIES}-copy minimum.

4069 oord ERROR {ARRAY_NAME} has a limit of {LIMIT} elements.

4070 oord ERROR Upload session ID is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4071 oord ERROR File token for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is required.

4073 oord ERROR Print type for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is required.

4074 oord ERROR Number of sides for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is required.

4075 oord ERROR Pickup delivery group includes shipping information. 4076 oord ERROR Shipment delivery group includes pickup information.

4077 oord ERROR Delivery type is required for all delivery groups. 4078 oord ERROR Delivery type value is not recognized.

4079 oord ERROR Either center ID or location search criteria are required for the pickup delivery group.

4080 oord ERROR City must be specified with state in the location search criteria in the pickup delivery group.

4081 oord ERROR Location search criteria are not allowed in the pickup delivery group since center ID is specified.

4082 oord ERROR Order contact fax number must contain 10 digits.

4083 oord ERROR Order contact email address is not valid.

4084 oord ERROR At least one order notification CC email address is not valid.

4085 oord ERROR At least one order notification BCC email address is not valid.

4086 oord ERROR Type is required when specifying a customer reference.

4087 oord ERROR Customer reference type is not recognized.

4088 oord ERROR Value is required when specifying a customer reference.

4089 oord ERROR Customer reference value may be no longer than 30 characters.

4090 oord ERROR State/province in location search criteria for the pickup delivery group is not recognized.

4091 oord ERROR Country in location search criteria for the pickup delivery group is not recognized.



4092 oord ERROR Country must be specified in location search criteria for the pickup delivery group.

4093 oord ERROR Location search criteria for the pickup delivery group may specify postal code or city/state but not both.

4095 oord ERROR Due date and time for the pickup delivery group have already passed.

4096 oord ERROR Due date and time for the pickup delivery group is more than 10 days in the future.

4097 oord ERROR Due date and time for the pickup delivery group is not valid.

4098 oord ERROR Rate cannot be provided for the order since Document {DOC_NUMBER} contains special instructions.

4099 oord ERROR FedEx account number for the shipment delivery group is not recognized.

4101 oord ERROR Service type is required for the shipment delivery group.

4102 oord ERROR Service type for the shipment delivery group is not recognized.

4103 oord ERROR Recipient first name is required for a pickup or shipment delivery group.

4104 oord ERROR Recipient first name may be no longer than 40 characters for a pickup or shipment delivery group.

4105 oord ERROR Recipient last name is required for a pickup or shipment delivery group.

4106 oord ERROR Recipient last name may be no longer than 40 characters for a pickup or shipment delivery group.

4107 oord ERROR Recipient company name may be no longer than 80 characters for a pickup or shipment delivery group.

4108 oord ERROR Recipient address line is required for the shipment delivery group.

4109 oord ERROR Recipient address line for the shipment delivery group may be no longer than 80 characters.

4110 oord ERROR Recipient city is required for the shipment delivery group.

4111 oord ERROR Recipient city for the shipment delivery group may be no longer than 40 characters.

4112 oord ERROR Recipient state/province is required for the shipment delivery group.

4113 oord ERROR Recipient state/province for the shipment delivery group is not recognized.

4114 oord ERROR Recipient postal code is required for the shipment delivery group.

4115 oord ERROR Recipient postal code for the shipment delivery group may be no longer than 15 characters.

4116 oord ERROR Recipient country is required for the shipment delivery group.



4117 oord ERROR Recipient country for the shipment delivery group is not recognized.

4118 oord ERROR Recipient phone number is required for a pickup or shipment delivery group.

4119 oord ERROR Recipient phone number must contain 10 digits for a pickup or shipment delivery group.

4120 oord ERROR Recipient email address may be no longer than 80 characters for a pickup or shipment delivery group.

4121 oord ERROR Upload session ID for Section {SECTION_NUMBER} of Document {DOC_NUMBER} may be no longer than 256 characters.

4122 oord ERROR File token for Section {SECTION_NUMBER} of Document {DOC_NUMBER} may be no longer than 256 characters.

4123 oord ERROR FedEx account number is required.

4124 oord ERROR FedEx account number is not recognized.

4125 oord ERROR FedEx account number is not valid.

4126 oord ERROR Printing charges payment type is not recognized.

4127 oord ERROR Front cover media category must be specified with front cover media description for Document {DOC_NUMBER}.

4128 oord ERROR Front cover media category for Document {DOC_NUMBER} is not recognized.

4129 oord ERROR Front cover media description for Document {DOC_NUMBER} is not recognized.

4130 oord ERROR Back cover media category must be specified with back cover media description for Document {DOC_NUMBER}.

4131 oord ERROR Back cover media category for Document {DOC_NUMBER} is not recognized.

4132 oord ERROR Back cover media description for Document {DOC_NUMBER} is not recognized.

4133 oord ERROR Media category for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is required.

4134 oord ERROR Media category for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4135 oord ERROR Media description for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is required.

4136 oord ERROR Media description for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4137 oord ERROR Account type is required for printing charges payment.

4138 oord ERROR Document {DOC_NUMBER} includes folding information but folding was not requested.

4139 oord ERROR Folding type is required for Document {DOC_NUMBER} since folding is requested.

4140 oord ERROR File type for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not supported.



4141 oord ERROR File in Section {SECTION_NUMBER} of Document {DOC_NUMBER} does not exist or has expired.

4142 oord ERROR File format for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not valid.

4143 oord ERROR The length of all CC email addresses (when combined into a single comma-separated string) may not exceed 1000 characters.

4145 oord ERROR The length of all BCC email addresses (when combined into a single comma-separated string) may not exceed 1000 characters.

4146 oord ERROR Three-hole drilling must be specified for Document {DOC_NUMBER} since binder option is selected.

4147 oord ERROR Collation is required for Document {DOC_NUMBER} to be in a binder.

4149 oord ERROR Binder is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4150 oord ERROR Binder is not available for Document {DOC_NUMBER} since it is a single-page document.

4151 oord ERROR Binder and binding are not both allowed on Document {DOC_NUMBER}.

4152 oord ERROR Presentation instructions detail is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since section is based on a presentation file.

4153 oord ERROR Binder and folding are not both allowed on Document {DOC_NUMBER}.

4154 oord ERROR Binder and lamination are not both allowed on Document {DOC_NUMBER}.

4155 oord ERROR Binder and stapling are not both allowed on Document {DOC_NUMBER}.

4156 oord ERROR Binder is not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4158 oord ERROR Collation is required for Document {DOC_NUMBER} to be bound.

4160 oord ERROR Number of sides is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since binder is requested.

4161 oord ERROR Binding is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4162 oord ERROR Binding is not available for Document {DOC_NUMBER} since it is a single-page document.

4163 oord ERROR Number of sides is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since cutting is requested.



4164 oord ERROR Quarter cutting is not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4165 oord ERROR Binding and drilling are not both allowed on Document {DOC_NUMBER}.

4166 oord ERROR Binding and folding are not both allowed on Document {DOC_NUMBER}.

4167 oord ERROR Binding and lamination are not both allowed on Document {DOC_NUMBER}.

4168 oord ERROR Binding and stapling are not both allowed on Document {DOC_NUMBER}.

4169 oord ERROR Binding is not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4170 oord ERROR Binder and cutting are not both allowed on Document {DOC_NUMBER}.

4171 oord ERROR Binding and cutting are not both allowed on Document {DOC_NUMBER}.

4172 oord ERROR Cutting and drilling are not both allowed on Document {DOC_NUMBER}.

4173 oord ERROR Cutting and folding are not both allowed on Document {DOC_NUMBER}.

4174 oord ERROR Cutting and lamination are not both allowed on Document {DOC_NUMBER}.

4175 oord ERROR Cutting and stapling are not both allowed on Document {DOC_NUMBER}.

4176 oord ERROR Cutting and tabs are not both allowed on Document {DOC_NUMBER}.

4177 oord ERROR Cutting is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4178 oord ERROR Cutting is not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4179 oord ERROR Cutting is not available for the Section {SECTION_NUMBER} media type in Document {DOC_NUMBER}.

4180 oord ERROR Cutting is not available for Document {DOC_NUMBER} since it is a multiple-page document.

4181 oord ERROR Drilling is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4182 oord ERROR Three-hole drilling is not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4183 oord ERROR Two-hole drilling is not available for Document {DOC_NUMBER} since no sections have a letter or legal media size.



4185 oord ERROR Drilling and folding are not both allowed on Document {DOC_NUMBER}.

4186 oord ERROR Drilling and lamination are not both allowed on Document {DOC_NUMBER}.

4187 oord ERROR Drilling and stapling are not both allowed on Document {DOC_NUMBER}.

4191 oord ERROR Folding cannot be supported for Document {DOC_NUMBER} since it has more than {THRESHOLD} pages.

4192 oord ERROR Folding text position is not applicable to Document {DOC_NUMBER} since Z-folding was requested.

4193 oord ERROR Folding is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4195 oord ERROR Proof type for Document {DOC_NUMBER} is not recognized.

4196 oord ERROR Folding text position is not applicable to Document {DOC_NUMBER} since it has multiple pages and double-folding was requested.

4197 oord ERROR Third cutting is not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4198 oord ERROR Media size must be specified for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since it contains pages of different sizes.

4199 oord ERROR Folding and lamination are not both allowed on Document {DOC_NUMBER}.

4200 oord ERROR Folding and stapling are not both allowed on Document {DOC_NUMBER}.

4201 oord ERROR Folding and tabs are not both allowed on Document {DOC_NUMBER}.

4202 oord ERROR Inserts are not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4203 oord ERROR Inserts are not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4204 oord ERROR COVER is not a valid media category for Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4205 oord ERROR Lamination is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4212 oord ERROR Lamination and tabs are not both allowed on Document {DOC_NUMBER}.

4213 oord ERROR Double-sided printing is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.



4214 oord ERROR Double-sided printing is not available for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since it only has one page.

4215 oord ERROR Tab position in Section {SECTION_NUMBER} of Document {DOC_NUMBER} is invalid with double-sided printing.

4216 oord ERROR Collation is required for Document {DOC_NUMBER} to be stapled.

4217 oord ERROR Stapling cannot be supported for Document {DOC_NUMBER} since it has more than {THRESHOLD} pages.

4218 oord ERROR Stapling is not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4219 oord ERROR Stapling is not available for Document {DOC_NUMBER} since it is a single-page document.

4220 oord ERROR Stapling and tabs are not both allowed on Document {DOC_NUMBER}.

4221 oord ERROR Multiple-page documents are not allowed for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4222 oord ERROR Lamination and stapling are not both allowed on Document {DOC_NUMBER}.

4223 oord ERROR The binder size for Document {DOC_NUMBER} is not available in the selected binder color.

4224 oord ERROR Document {DOC_NUMBER} has more pages than the binder's capacity ({THRESHOLD} pages).

4225 oord ERROR Document {DOC_NUMBER} has more pages than the binding's capacity ({THRESHOLD} pages).

4226 oord ERROR {MISSING_OBJECT} is required.

4227 oord ERROR Two-hole drilling and tabs are not both allowed on Document {DOC_NUMBER}.

4228 oord ERROR Either binding or three-hole drilling are required for Document {DOC_NUMBER} since it contains tabs.

4229 oord ERROR Collation is required for Document {DOC_NUMBER} since it contains tabs.

4234 oord ERROR Tabs are not available for the Section {SECTION_NUMBER} media size in Document {DOC_NUMBER}.

4235 oord ERROR Order contact postal code is not valid.

4236 oord ERROR Daily limit for certification transactions has been reached.

4237 oord ERROR Center ID {CENTER_ID} is not a retail location.

4238 oord ERROR Center ID {CENTER_ID} is unable to accept this order.



4242 oord ERROR Center ID {CENTER_ID} is not recognized.



4243 oord ERROR No print centers were found near the location for the pickup delivery group.

4244 oord ERROR Tabs are not available for the Section {SECTION_NUMBER} media category in Document {DOC_NUMBER}.

4245 oord ERROR No print centers are available to produce the order near the location for the pickup delivery group.

4246 oord ERROR Center ID {CENTER_ID} is not a United States location.

4247 oord ERROR Discounts are only allowed with the specified FedEx account when it is used as the payment method.

4248 oord ERROR Discount code could not be authenticated.

4249 oord ERROR Items in the pickup delivery group cannot be completed until {EARLIEST_DATE}.

4250 oord ERROR The specified FedEx account may only be used for print discount purposes and not for payment.

4251 oord ERROR FedEx account number is invalid.

4252 oord ERROR Discount code is not valid. 4253 oord ERROR Discount code is not recognized.

4254 oord ERROR A separate discount code is not allowed when paying by FedEx account number.

4255 oord ERROR Location search criteria address line for the pickup delivery group may be no longer than 70 characters.

4256 oord ERROR Location search criteria city for the pickup delivery group may be no longer than 30 characters.

4257 oord ERROR Location search criteria postal code for the pickup delivery group may be no longer than 15 characters.

4258 oord ERROR FedEx account number could not be authenticated.

4259 oord ERROR A PO number is required for this FedEx account number.

4260 oord ERROR The FedEx account number is not valid.

4261 oord ERROR The FedEx service type cannot be used for the destination address provided.

4262 oord ERROR Unable to create a FedEx shipment for this order.

4264 oord ERROR The Section {SECTION_NUMBER} media category/description in Document {DOC_NUMBER} is not available in this size.

4265 oord ERROR Black and white printing is not available for the Section {SECTION_NUMBER} media type in Document {DOC_NUMBER}.

4266 oord ERROR Color printing is not available for the Section {SECTION_NUMBER} media type in Document {DOC_NUMBER}.

4269 oord ERROR Printing charges payment account type is not recognized.

4270 oord ERROR Print type for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.



4271 oord ERROR Number of sides for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4274 oord ERROR Recipient email address is not valid.

4275 oord ERROR Media size for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4280 oord ERROR Delivery group name may be no longer than 500 characters.

4281 oord ERROR Delivery group description may be no longer than 500 characters.

4282 oord ERROR Recipient email address is required for the pickup delivery group.

4283 oord ERROR Center ID may not be longer than four characters for any delivery group.

4284 oord ERROR Center ID may only consist of numeric characters.

4285 oord ERROR Payment type for the shipment delivery group is required when specifying shipping payment information.

4286 oord ERROR Payment type for the shipment delivery group is not recognized.

4287 oord ERROR FedEx account number is required for the shipment delivery group when specifying shipping payment information.

4288 oord ERROR Recipient postal code for the shipment delivery group is not valid.

4289 oord ERROR Postal code in location search criteria for the pickup delivery group is not valid.

4290 oord ERROR The Section {SECTION_NUMBER} media description in Document {DOC_NUMBER} is invalid for its media category.

4291 oord ERROR The front cover media description for Document {DOC_NUMBER} is invalid for its media category.

4292 oord ERROR The back cover media description for Document {DOC_NUMBER} is invalid for its media category.

4293 oord ERROR The front cover media category for Document {DOC_NUMBER} is not valid.

4294 oord ERROR The back cover media category for Document {DOC_NUMBER} is not valid.

4295 oord ERROR First page as cover is not supported for the front cover media category in Document {DOC_NUMBER}.

4296 oord ERROR First page as cover can only be supported for Document {DOC_NUMBER} with front cover.

4297 oord ERROR Folding text position is required for Document {DOC_NUMBER} since single-folding was requested.

4298 oord ERROR Folding text position is required for Document {DOC_NUMBER} since it has a single page and double- folding was requested.

4299 oord ERROR Document {DOC_NUMBER} contains a special instructions value longer than 2000 characters.



4300 oord ERROR Document {DOC_NUMBER} includes special instructions information but special instructions were not requested as a document option.

4301 oord ERROR Special instructions are required for Document {DOC_NUMBER} since special instructions type is {TYPE}.

4302 oord ERROR Length for Section {SECTION_NUMBER} of Document {DOC_NUMBER} must be between 0.01 and 120.

4303 oord ERROR At least one CC email address was specified but order confirmation and completion emails were not requested.

4304 oord ERROR At least one BCC email address was specified but order confirmation and completion emails were not requested.

4305 oord ERROR Width for Section {SECTION_NUMBER} of Document {DOC_NUMBER} must be between 0.01 and 72.

4306 oord ERROR Order confirmation email must be requested when special instructions are requested as a document option.

4307 oord ERROR Presentation output option value for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4308 oord ERROR Unit of measure is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since custom media dimensions are requested.

4309 oord ERROR Unit of measure for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4310 oord ERROR Section {SECTION_NUMBER} of Document {DOC_NUMBER} includes custom media dimensions but custom media size was not requested.

4311 oord ERROR Special instructions must be requested as a document option for Document {DOC_NUMBER} since a custom media size is requested for Section {SECTION_NUMBER}.

4312 oord ERROR Credit card number is required.

4313 oord ERROR Credit card number is not recognized.

4314 oord ERROR Credit card number is not valid.

4315 oord ERROR Credit card type is required.

4316 oord ERROR Credit card type is not recognized.

4317 oord ERROR Credit card expiration date is required.

4318 oord ERROR Credit card expiration date is not recognized.

4319 oord ERROR Credit card expiration date must be in the format YYMM, YYYYMM, or YYYYMMDD.

4320 oord ERROR Credit card expiration date is not a valid date.



4323 oord ERROR Credit card holder first name is required.

4324 oord ERROR Credit card holder first name may be no longer than 40 characters.



4325 oord ERROR Credit card holder last name is required.

4326 oord ERROR Credit card holder last name may be no longer than 40 characters.

4327 oord ERROR Credit card holder phone number is required.

4328 oord ERROR Credit card holder phone number must contain 10 digits.

4329 oord ERROR Credit card holder address line is required.

4330 oord ERROR Credit card holder address line may be no longer than 80 characters.

4331 oord ERROR Credit card holder city is required.

4332 oord ERROR Credit card holder city may be no longer than 40 characters.

4333 oord ERROR Credit card holder state/province is required.

4334 oord ERROR Credit card holder state/province is not recognized.

4335 oord ERROR Credit card holder postal code is required.

4336 oord ERROR Credit card holder postal code may be no longer than 15 characters.

4337 oord ERROR Credit card holder postal code is not valid.

4338 oord ERROR Credit card holder country is required. 4339 oord ERROR Credit card holder country is not recognized.

4340 oord ERROR Order includes FedEx account information but it was not specified as the payment type.

4341 oord ERROR Order includes credit card information but it was not specified as the payment type.

4342 oord ERROR Document proof must be declined for Document {DOC_NUMBER} since it contains the file type in Section {SECTION_NUMBER}.

4343 oord ERROR Credit card holder company name may be no longer than 80 characters.

4344 oord ERROR Special instructions must be requested as a document option for Document {DOC_NUMBER} since the document includes the file type in Section {SECTION_NUMBER}.

4345 oord ERROR Document proof must be declined for Document {DOC_NUMBER} since it contains the file type in Section {SECTION_NUMBER}.

4346 oord ERROR Special instructions must be requested as a document option for Document {DOC_NUMBER} since a custom media size is requested for Section {SECTION_NUMBER}.

4347 oord ERROR Document proof must be declined for Document {DOC_NUMBER} since the media size requested for Section {SECTION_NUMBER} is different from the source file's.





4350 oord ERROR Documents {DOC_NUMBER_1} and {DOC_NUMBER_2} are identical and part of the same delivery group. Please increase the number of copies and delete the duplicate document.


4352 oord ERROR Media category and media description are required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since binder is requested.

4353 oord ERROR Number of sides is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since binding is requested.

4354 oord ERROR Media category and media description are required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since binding is requested.

4355 oord ERROR Media category and media description are required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since print type is specified.

4356 oord ERROR Media size is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since print type is specified.

4357 oord ERROR Standard media dimensions (letter, legal, or tabloid) may not be requested as a custom media size for Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4358 oord ERROR Number of sides is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since print type is specified.

4359 oord ERROR First page as cover is not supported for the front cover media category in Document {DOC_NUMBER} since color printing is requested.

4360 oord ERROR Media category and media description are required for Section {SECTION_NUMBER} of {DOC_NUMBER} since folding is requested.

4361 oord ERROR Number of sides is required for Section {SECTION_NUMBER} of {DOC_NUMBER} since folding is requested.

4362 oord ERROR Media category and media description are required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since number of sides is specified.



4363 oord ERROR Media size is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since number of sides is specified.

4364 oord ERROR Section {SECTION_NUMBER} of Document {DOC_NUMBER} includes presentation information but section is not based on a presentation file.

4365 oord ERROR Print type is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since number of sides is specified.

4366 oord ERROR Number of sides is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since stapling is requested.

4367 oord ERROR Media category and media description are required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since stapling is requested.

4368 oord ERROR Print type is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since stapling is requested.

4369 oord ERROR Either center ID or location search criteria are required for the pickup delivery group.

4370 oord ERROR Shipment detail is required for the shipment delivery group.

4371 oord ERROR Document option type value for Document {DOC_NUMBER} is not recognized.

4372 oord ERROR Special instructions detail is required for Document {DOC_NUMBER} since special instructions are requested as a document option.

4373 oord ERROR Special instructions type is required for Document {DOC_NUMBER} since special instructions are requested as a document option.

4374 oord ERROR Special instructions type for Document {DOC_NUMBER} is not recognized.

4375 oord ERROR FedEx account information is required when FedEx account is specified as the payment type.

4376 oord ERROR Credit card information is required when credit card is specified as the payment type.

4377 oord ERROR Document section option type value for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4378 oord ERROR Presentation instructions detail is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since presentation output is requested as a document section option.

4379 oord ERROR Section {SECTION_NUMBER} of Document {DOC_NUMBER} includes presentation information but presentation output was not requested as a document section option.



4380 oord ERROR Presentation output type is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since presentation output is requested as a document section option.

4381 oord ERROR Presentation output type for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4382 oord ERROR Handout detail is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since the presentation output type is handouts.

4383 oord ERROR Section {SECTION_NUMBER} of Document {DOC_NUMBER} includes presentation handout information but the presentation output type is not handouts.

4384 oord ERROR Layout is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since presentation output is requested as a document section option.

4385 oord ERROR Layout for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4386 oord ERROR Slide order is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since presentation output is requested as a document section option.

4387 oord ERROR Slide order for Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4389 oord ERROR Stapling detail is required for Document {DOC_NUMBER} since stapling is requested.

4390 oord ERROR Drilling detail is required for Document {DOC_NUMBER} since drilling is requested.

4391 oord ERROR Cutting detail is required for Document {DOC_NUMBER} since cutting is requested.

4392 oord ERROR Folding detail is required for Document {DOC_NUMBER} since folding is requested.

4393 oord ERROR Binding detail is required for Document {DOC_NUMBER} since binding is requested.

4394 oord ERROR Front cover media detail is required for Document {DOC_NUMBER} since front cover is requested.

4395 oord ERROR Back cover media detail is required for Document {DOC_NUMBER} since back cover is requested.

4396 oord ERROR Binder detail is required for Document {DOC_NUMBER} since binder is requested.

4398 oord ERROR Section media detail is required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since special instructions are not requested as a document option.

4400 oord ERROR Finishing option type values for Document {DOC_NUMBER} are repeated.



4401 oord ERROR Recipient address is required for the shipment delivery group.

4402 oord ERROR Media size may not be specified for front cover in Document {DOC_NUMBER}.

4403 oord ERROR Media dimensions may not be specified for front cover in Document {DOC_NUMBER}.

4404 oord ERROR Media size may not be specified for back cover in Document {DOC_NUMBER}.

4405 oord ERROR Media dimensions may not be specified for back cover in Document {DOC_NUMBER}.

4406 oord ERROR Credit card could not be authorized. 4407 oord ERROR Document name is required for Document

{DOC_NUMBER} since it contains more than one section.

4408 oord ERROR Section numbers are required in Document {DOC_NUMBER} since it contains more than one section.

4409 oord ERROR Section numbers in Document {DOC_NUMBER} must be sequential and start at 1.

4410 oord ERROR Media dimensions are required for Section {SECTION_NUMBER} of Document {DOC_NUMBER} since a custom media size was requested.

4411 oord ERROR Document numbers are required since the order contains more than one document.

4412 oord ERROR Document numbers may not be repeated.

4413 oord ERROR Document numbers must be sequential and start at 1.

4414 oord ERROR Document {DOC_NUMBER} has the same document name as another document.

4415 oord ERROR Document name is required for each requested document since the order contains more than one.

4416 oord ERROR Section numbers may not be repeated within Document {DOC_NUMBER}.

4424 oord ERROR Recipient address information may not be specified for the pickup delivery group.

4425 oord ERROR Section {SECTION_NUMBER} of Document {DOC_NUMBER} includes a file whose name is longer than 100 characters.

4426 oord ERROR Document {DOC_NUMBER} includes lamination information but lamination was not requested.

4427 oord ERROR Lamination border for Document {DOC_NUMBER} is not recognized.

4428 oord ERROR Lamination is not available for Document {DOC_NUMBER} since it is a multiple-page document.

4429 oord ERROR Promotion code is invalid.

4430 oord ERROR Promotion code is invalid.

4431 oord ERROR Promotional discount exceeds total order cost.

4432 oord ERROR Total order cost does not qualify for promotion.



4433 oord ERROR The Section {SECTION_NUMBER} media description in Document {DOC_NUMBER} is no longer available.

4434 oord ERROR The Section {SECTION_NUMBER} media. category/description in Document {DOC_NUMBER} is no longer available.

4435 oord ERROR The front cover media description for Document {DOC_NUMBER} is no longer available.

4436 oord ERROR The back cover media description for Document {DOC_NUMBER} is no longer available.

4437 oord ERROR User ID is required when user detail is specified.

4438 oord ERROR Customer configuration profile name is required when user detail is specified.

4440 oord ERROR Customer configuration profile name is required for catalog documents.

4441 oord ERROR Only one direct mail delivery group is allowed per order.

4442 oord ERROR Only one pickup delivery group is allowed per order.

4443 oord ERROR Only one shipment delivery group is allowed per order.

4444 oord ERROR Pickup and shipment are not supported within the same order.

4448 oord ERROR Each print line item must contain either a requested document or a requested catalog document.

4449 oord ERROR One print line item may not contain both a requested document and a requested catalog document.

4450 oord ERROR Customer configuration profile name is required when direct mail is requested.

4451 oord ERROR Direct mail detail is required for the direct mail delivery group.

4452 oord ERROR Direct mail delivery group includes pickup information.

4453 oord ERROR Direct mail delivery group includes shipment information.

4454 oord ERROR Recipient information may not be specified for the direct mail delivery group.

4455 oord ERROR Upload session ID is required for the direct mail recipient address file in the direct mail delivery group.

4456 oord ERROR Upload session ID for the direct mail recipient address file in the direct mail delivery group may be no longer than 256 characters.

4457 oord ERROR File token is required for the direct mail recipient address file in the direct mail delivery group.

4458 oord ERROR File token for the direct mail recipient address file in the direct mail delivery group may be no longer than 256 characters.



4459 oord ERROR Address count is required for the direct mail delivery group.

4460 oord ERROR Pickup delivery group includes direct mail information.

4461 oord ERROR Shipment delivery group includes direct mail information.

4462 oord ERROR Recipient information is required for the pickup delivery group.

4463 oord ERROR Recipient information is required for the shipment delivery group.

4465 oord ERROR Type is required for Document {DOC_NUMBER}.

4466 oord ERROR Type for Document {DOC_NUMBER} is not recognized.

4467 oord ERROR Folder path is required for Document {DOC_NUMBER}.

4468 oord ERROR Document name is required for Document {DOC_NUMBER}.

4470 oord ERROR Customized section numbers are required in Document {DOC_NUMBER} since it contains more than one customized section.

4471 oord ERROR Customized section numbers may not be repeated within Document {DOC_NUMBER}.

4473 oord ERROR Upload session ID is required for Customized Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4474 oord ERROR Upload session ID for Customized Section {SECTION_NUMBER} of Document {DOC_NUMBER} may be no longer than 256 characters.

4475 oord ERROR File token is required for Customized Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4476 oord ERROR File token for Customized Section {SECTION_NUMBER} of Document {DOC_NUMBER} may be no longer than 256 characters.

4477 oord ERROR Direct mail recipient address file for the direct mail delivery group does not exist or has expired.

4478 oord ERROR Customized Section {SECTION_NUMBER} of Document {DOC_NUMBER} includes a file whose name is longer than 100 characters.

4479 oord ERROR Customized Section {SECTION_NUMBER} of Document {DOC_NUMBER} includes a file whose type is not PDF.

4480 oord ERROR File in Customized Section {SECTION_NUMBER} of Document {DOC_NUMBER} does not exist or has expired.

4481 oord ERROR Delivery group names are required since the order contains more than one.



4482 oord ERROR Center ID for the {DELIVERY_GROUP_NAME}delivery group is not authorized for the customer configuration profile.

4483 oord ERROR Delivery type for the {DELIVERY_GROUP_NAME} delivery group is not authorized for the customer configuration profile.

4484 oord ERROR Customer configuration profile name is not recognized.

4485 oord ERROR User ID/password is not recognized.

4487 oord ERROR Password is required when user detail is specified.

4488 oord ERROR Document {DOC_NUMBER} is not recognized.

4489 oord ERROR Section {SECTION_NUMBER} of Document {DOC_NUMBER} is not recognized.

4490 oord ERROR Uploaded file could not be found for one or more sections of Document {DOC_NUMBER}.

4491 oord ERROR File upload is not allowed for Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4492 oord ERROR Credit card payment cannot be accepted for this order since it will be produced at multiple locations.

4493 oord ERROR Center ID {CENTER_ID} is not available to produce the items.

4494 oord ERROR User detail is required when customer configuration profile name is specified.

4495 oord ERROR Direct mail recipient address file does not match the address count for the direct mail delivery group.

4496 oord ERROR Uploaded file(s) for the catalog document customized section(s) is not consistent with the document metrics stored in the catalog.

4497 oord ERROR Uploaded file(s) for the catalog document customized section(s) is not valid.

4498 oord ERROR Direct mail recipient address file for the direct mail delivery group is not valid.

4499 oord ERROR Total document weight for the direct mail delivery group may not exceed 13 ounces.

4500 oord ERROR Only catalog documents are authorized for the customer configuration profile.

4501 oord ERROR Global catalog documents are not authorized for the customer configuration profile.

4502 oord ERROR Personal catalog documents are not authorized for the customer configuration profile.

4503 oord ERROR Personal catalog documents are not currently supported.

4504 oord ERROR Only one Local Delivery delivery group is allowed per order.



4505 oord ERROR Pickup and Local Delivery are not supported within the same order.

4506 oord ERROR Shipment and Local Delivery are not supported within the same order.

4507 oord ERROR Phone Number Extension may only consist of numeric characters.

4508 oord ERROR Phone Number Extension may only consist of 8 numeric characters.

4509 oord ERROR Direct Mail delivery group contains Local Delivery information.

4510 oord ERROR Pickup delivery group contains Local Delivery information.

4511 oord ERROR Local Delivery detail is required for the local delivery group.

4512 oord ERROR Local Delivery delivery group contains Direct Mail information.

4513 oord ERROR Local Delivery delivery group contains Pickup information.

4514 oord ERROR Local Delivery delivery group contains Shipment information.

4515 oord ERROR Order Recipient is required for a Local Delivery delivery group.

4516 oord ERROR Order Recipient Address is required for a Local Delivery delivery group.

4517 oord ERROR Recipient Address must contain at least one value for Street Line for a Local Delivery delivery group.

4518 oord ERROR Recipient Address Street Line may be no longer than 80 characters for a Local Delivery delivery group.

4519 oord ERROR Recipient City is required for the Local Delivery delivery group.

4520 oord ERROR Recipient City may be no longer than 40 characters for the LocalDelivery delivery group.

4521 oord ERROR Recipient State/Province is required for a Local Delivery delivery group.

4522 oord ERROR Recipient State/Province is not recognized for a Local Delivery delivery group.

4523 oord ERROR Recipient postal code is required for the Local Delivery delivery group.

4524 oord ERROR Recipient postal code for the Local Delivery delivery group may be no longer than 15 characters.

4525 oord ERROR Recipient postal code for the Local Delivery delivery group may only contain numeric characters.

4526 oord ERROR Recipient Country for the Local Delivery delivery group is required.

4527 oord ERROR Recipient Country for the Local Delivery delivery group is not recognized.

4528 oord ERROR Requested Delivery Date for the Local Delivery delivery group is required.



4529 oord ERROR Requested Delivery Date for the Local Delivery delivery group is invalid.

4530 oord ERROR Requested Delivery Window for the Local Delivery delivery group is required.

4531 oord ERROR Requested Delivery Date for the Local Delivery delivery group is not recognized.

4532 oord ERROR Requested Delivery Date for the Local Delivery delivery group is invalid.

4533 oord ERROR Shipment delivery group contains Local Delivery information.

4534 oord ERROR Invalid file size for file upload for Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4535 oord ERROR Invalid file size for catalog document for Section {SECTION_NUMBER} of Document {DOC_NUMBER}.

4536 oord ERROR No print centers were found near the location for the Pickup delivery group.

4537 oord ERROR Center ID {CENTER_ID} is not a United States location.

4538 oord ERROR Center ID {CENTER_ID} is not a retail location.




4542 oord ERROR Center ID could not be retrieved from the customer configuration profile for the direct mail delivery group.

4543 oord ERROR Invalid file size.

4544 oord ERROR Requested Delivery Date is before the earliest ready time for the order. Items cannot be completed until the {EARLIEST_WINDOW} of {EARLIEST_DATE}.

4545 oord ERROR No print centers were found near the location for the Local Delivery delivery group.

4546 oord ERROR Center ID {CENTER_ID} does not offer Local Delivery.

4547 oord ERROR Center ID {CENTER_ID} does not offer Local Delivery for Corporate Orders.

4548 oord ERROR TAB LABEL 1 is required.

4549 oord ERROR Document {DOC_NUMBER} includes tab information but tab was not requested.

4550 oord ERROR Tab detail is required for Document {DOC_NUMBER} since tab is requested.

4554 oord ERROR Tabs text font size is limited to 8pt, 10pt, 12pt, or 14pt.

4555 oord ERROR Tabs with different font types are invalid.

4559 oord ERROR Please shorten text or reduce font size.

4560 oord ERROR Font not supported.

4564 oord ERROR Tab/Insert page number is out of document range.

4565 oord ERROR FedEx account number for the shipment delivery group may not be longer than 24 characters

4567 oord ERROR Your Account is on Hold

4569 oord ERROR Your Account is in pending status

4572 oord ERROR CVV number is not valid



4573 oord ERROR CVV number must be numeric

4577 oord ERROR Credit card processing is unavailable. Please try again.

4578 oord ERROR Credit card processing is unavailable. Please try again.

4581 oord ERROR Direct mail recipient first name is invalid (may be no longer than 30 characters or less than 2 characters, and must contain English alphabet letters only) in the following line(s): {LINE_NUMBERS}

4582 oord ERROR Direct mail recipient last name is invalid (may be no longer than 30 characters or less than 2 characters, and must contain English alphabet letters only) in the following line(s): {LINE_NUMBERS}

4583 oord ERROR Direct mail recipient postal code invalid (may be 5 or 9 character long, and must contain only numbers) in the following line(s): {LINE_NUMBERS}

6000 oord ERROR Credit card processing is unavailable. Please try again later




9000 oord FAILURE Unable to complete the request due to a system error.

9001 oord FAILURE Unable to complete the request due to a file processing error.

9002 oord FAILURE Normalization of mixed page orientation failed.

9003 oord FAILURE Unable to validate binder options due to a database error.

9004 oord FAILURE Unable to validate binding options due to a database error.

9005 oord FAILURE Unable to validate color options due to a database error.

9006 oord FAILURE Unable to validate folding options due to a database error.

9007 oord FAILURE Unable to validate sidedness due to a database error.

9008 oord FAILURE Unable to validate stapling due to a database error.

9010 oord FAILURE Unable to find an available location to produce the order.

9011 oord FAILURE Unable to locate uploaded file.




9015 oord FAILURE Unable to complete the request due to a general processing or invoicing error.

9016 oord FAILURE Unable to validate the FedEx account number for Print.






9020 oord FAILURE OORD cannot start. Cannot get SystemAccount.

9021 oord FAILURE OORD cannot start. Cannot get guest user.

9022 oord FAILURE Client access denied.

9023 oord FAILURE System is busy. Please try again later.

9024 oord FAILURE Unable to convert the document to the requested media size.


9026 oord FAILURE Document {DOC_NUMBER} is missing required data in the catalog.


9028 oord FAILURE OORD cannot start. Cannot instantiate ODOC.





Media Categories and Descriptions

This section details the supported Media Categories for the Office Order Web Service and the associated Media Descriptions, Detailed Descriptions, and Media Sizes.

Use the following table to select your media type. SKU’s are not used in the request; these are provided for reference purposes only.

Media Category

Media Description Values

Specifications

Size

Associated SKU

Black &

White Single Sided

Black &

White Double Sided

Color Single Sided

Color

Double Sided

STANDARD

White paper Various weights Opaque Acid-free

Choose: For everyday print jobs

STANDARD_WHITE Standard White, 20#

8.5X11 0001 0033 N/A N/A

8.5X14 0269 0270 N/A N/A

11X17 0009 0041 N/A N/A

RECYCLED_100_PERCENT Recycled, 20#, 100% Recycled 10M Encore

8.5X11 2465 2466 N/A N/A

RECYCLED_30_PERCENT FedEx Office White, 20# 30% Recycled

8.5X11 2419 2456 0177 0176

8.5X14 2463 2464 N/A N/A

11X17 2461 2462 N/A N/A

PASTEL_BRIGHTS

Opaque Lightweight, but not thin Uncoated Colored paper Acid-free

Choose: For eye-catching promotional items such as brochures, handouts, newsletters, fliers, self- mailers, and small signs

ULTRA_LEMON Britehue, Ultra Lemon, 60#

8.5X11 0002 0034 0173 0178

ULTRA_LIME Britehue, Ultra Lime, 60#

8.5X11 0002 0034 0173 0178

SUN_YELLOW Britehue, Sun Yellow, 60#

8.5X11 0002 0034 0173 0178

8.5X14 0267 0268

11X17 0010 0042 0197 0202

ULTRA_ORANGE Britehue, Ultra Orange, 60#

8.5X11 0002 0034 0173 0178

RED Britehue, Red, 60#

8.5X11 0002 0034 0173 0178

ULTRA_FUSCHIA Britehue, Ultra Fuschia, 60#

8.5X11 0002 0034 0173 0178

BRIGHT_BLUE Britehue, Blue, 60#

8.5X11 0002 0034 0173 0178

11X17 0010 0042 0197 0202


IVORY Pastels, Ivory, 24#

8.5X11 0002 0034 0173 0178

11X17 0010 0042 0197 0202

CANARY Pastels, Canary, 24#

8.5X11 0002 0034 0173 0178

SALMON Pastels, Salmon, 24#

8.5X11 0002 0034 0173 0178

ORCHID Pastels, Orchid, 24#

8.5X11 0002 0034 0173 0178

PASTEL_BLUE Pastels, Blue, 24# 8.5X11 0002 0034 0173 0178

PASTEL_GREEN Pastels, Green, 24#

8.5X11 0002 0034 0173 0178

CARDSTOCK

Heavyweight Acid-free Matches most Pastel Bright papers

Choose: For document covers, business cards, direct mail pieces, postcards, document covers, invitations, tickets for special events, place cards and announcements

ULTRA_LIME Britehue, Ultra Lime, 65#

8.5X11 0006 0038 2525 2527

SUN_YELLOW Britehue, Sun Yellow, 65#

8.5X11 0006 0038 2525 2527

ULTRA_ORANGE Britehue, Ultra Orange, 65#

8.5X11 0006 0038 2525 2527

RED Britehue, Red 8.5X11 0006 0038 2525 2527

ULTRA_FUCHSIA Britehue, Ultra Fuchsia,65#

8.5X11 0006 0038 2525 2527

BRIGHT_BLUE Britehue, Blue, 65#

8.5X11 0006 0038 2525 2527

ULTRA_BRIGHT_WHITE Cardstock, Ultra Bright White, 80# Environment

8.5X11 0005 0037 2525 2527

NATURAL Cardstock, Natural

8.5X11 0005 0037 2509 2513

IVORY Cardstock, Ivory, 65# Pastel

8.5X11 0006 0038 2525 2527

11X17 0008 0040 2526 2528

CANARY Cardstock, Canary, 65# Pastel

8.5X11 0006 0038 2525 2527

PASTEL_BLUE Cardstock, Blue, 65# Pastel

8.5X11 0006 0038 2525 2527

PASTEL_GREEN Cardstock, Green, 65# Pastel

8.5X11 0006 0038 2525 2527

INDEX_110_LB Index, White, 110#, 20% Recycled

8.5X11 N/A N/A N/A N/A


TRANSPARENCY

For single-sided printing TRANSPARENCY TRANSPARENCY 85.X11 N/A N/A N/A N/A

EXECUTIVE

Opaque Lightweight, but not thin Uncoated Acid-free High quality

Choose: For formal, professional documents like resumes, business proposals and executive communications

NATURAL Via Neutrals Linen, Natural, 70#

8.5X11 0004 0036 0198 0214

ULTRA_BRIGHT_WHITE Environment, Ultra Bright White, 80# Text

8.5X11 0004 0036 0198 0214

PURE_WHITE Strathmore Writing, 24#, 100% Cotton

8.5X11 0004 0036 0198 0214

SIGNATURE_WHITE Laser Signature White, 32#

8.5X11 0218 0221 0224 0227

8.5X14 0219 0222 0267 0268

11X17 0220 0223 0197 0202

RESUME

SOFT_PINK Environment Pageant Rose


SANDSTONE Concept, Sandstone, 24#

8.5X11 0003 0035 0173 0178

11X17 0012 0044 0197 0202

SEA_SPRAY Concept, Sea Spray, 24#

8.5X11 0003 0035 0173 0178

11X17 0012 0044 0197 0202

WILLOW Environment, Willow, 80# Text

8.5X11 0003 0035 0173 0178

ANTIQUE Parchment, Antique, 60#

8.5X11 0003 0035 0173 0178

TAN Parchment, Tan, 60 #

8.5X11 0003 0035 0173 0178

ANTIQUE_GRAY Environment, Antique Gray, 80# Text

8.5X11 0003 0035 0173 0178

RESUME_CARDSTOCK

SOFT_PINK Cardstock, Environment Pageant Rose

8.5X11 0005 0037 2509 2513

SANDSTONE Cardstock, Sandstone, 80#

8.5X11 0005 0037 2509 2513

SEA_SPRAY Cardstock, Sea Spray, 80#

8.5X11 0005 0037 2509 2513


ANTIQUE_GRAY Cardstock, Antique Gray, 80# Environment

8.5X11 0005 0037 2509 2513

TEXT_GLOSS

Coated slightly shiny finish Choose: For everyday printing when you want to add a professional touchX

COLOR_COPY_COVER Color Copy Cover, Photo White, 80#


11X17 0076 2415 N/A N/A

GLOSS_TEXT Glossy Coated Text, 80#

8.5X11 0006 0038 2507 2511

11X17 0008 0040 2508 2512

STANDARD_LASER

Bright, white paper that enables colors to print vividly

Choose: For documents with charts and graphs, presentations and marketing materials, including those that

SIGNATURE_WHITE Laser Signature White, 32#

8.5X11 0218 0221 0224 0227

8.5X14 0219 0222 0267 0268

11X17 0220 0223 0197 0202

COLOR_COPY_COVER 80IB Laser Cover 8.5X11 0362 0364 2525 2527

8.5X14 0367 0365 0348 0349

LASER_PAPER Note: Standard paper for color printing.

Laser Standard White, 24#

8.5X11 0330 0331 0173 0178

8.5X14 N/A N/A 0173 0178

11X17 0332 0333 0197 0202

COVER_GLOSS

GLOSS_COVER_10_PT

Glossy Coated Cover, 10-pt

8.5X11 0005 0037 2509 2513

11X17 N/A N/A 2510 2514

COVER

BLACK_VINYL_COVER Black Vinyl 8.5X11 N/A N/A N/A N/A

BLUE_VINYL_COVER Blue Vinyl 8.5X11 N/A N/A N/A N/A

FROSTED_COVER Frosted Cover 8.5X11 N/A N/A N/A N/A

CLEAR_COVER Clear, 10 mil 8.5X11 N/A N/A N/A N/A

Design Cover

CARBONLESS_MULTI_PART

Print file with either portrait or landscape orientation. Glue binding will be on top edge of forms Choose: For customizing your own invoices

TWO_PART Carbonless, 2- part

8.5X11 0074 2414 N/A N/A


THREE_PART Carbonless, 3- part

8.5X11 0075 2415 N/A N/A



Finishing Terms Reference

This section provides additional context regarding finishing term definitions.

Finishing Terms Definition / Illustration

Collation When printing multiple copies of a document, your collation selection designates how you wish to have the printed pages arranged.

Collated* UNCOLLATED

* Default designation. Not an enumerated value within FedEx Web Services for Office

and Print.

Stapling Documents that do not exceed the maximum thickness allowed for the selected media may be stapled either in the upper left corner of the document or along the left side of the document.

LEFT_UPPER TWO_ON_LONG_SIDE

Note: See Finishing Thresholds

Drilling Documents may be drilled (hole-punched) with either three holes along the left side of the document or two holes along the top of the document.

THREE_HOLE_SIDE TWO_HOLE_TOP



Cutting Single-page documents may be cut in halves, thirds, or quarters either vertically or horizontally.

HALF_CUT_PORTRAIT HALF_CUT_LANDSCAPE

THIRD_CUT_PORTRAIT THIRD_CUT_LANDSCAPE

QUARTER_CUT_PORTRAIT QUARTER_CUT_LANDSCAPE

Folding Documents that do not exceed the maximum thickness allowed for the selected media may be folded in single, double, or Z fashion.

SINGLE DOUBLE Z



Binding / Binder Documents that do not exceed the maximum thickness allowed may be bound in coil or comb fashion, or placed in a binder.

COIL COMB BINDER*

* Binder is a Finishing Option Type, not a Binding type.


Lamination A document that is one sheet maximum may be laminated with a ¼

inch border or no border.

ONE_QUARTER_INCH None*

* Default designation. Not an enumerated value within FedEx Web Services for Office

and Print.

Tab Text positioning and orientation on tabs will be Text In (Portrait) and Text Out (Landscape) and will default using Text In. This represents the orientation of the tabs and not the document.

Text In (Portrait) Text Out (Landscape)





Finishing Thresholds

This section details maximum page quantity thresholds associated with finishing options and selected media.

NOTE: These quantities refer to the number of physical pages, not the number of pages in the uploaded file. For instance, a 20-page single-sided document has 20 physical pages. However, a 20-page double-sided document has 10 physical pages.

Media / Pages Finishing

Binder Binding Other

0.5 ” 1.0 ” 1.5 ” 2.0 ” 3.0 ” Comb Coil Fold Staple Lamination

STANDARD 75 150 225 300 375 300 150 5 150 1

PASTEL

BRIGHTS 57 115 171 228 285 228 115 5 150 1

CARDSTOCK 25 50 75 100 125 100 50 1 75 1

EXECUTIVE 52 105 156 208 260 208 105 5 150 1

RESUME 52 105 156 208 260 208 105 5 150 1

RESUME CARDSTOCK

25 50 75 100 125 100 50 1 75 1

TEXT GLOSS 50 100 150 200 250 200 100 1 75 N/A

STANDARD LASER

75 150 225 300 375 300 150 5 150 1

COVER

GLOSS 20 40 60 80 100 80 40 1 75 N/A