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ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE

ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

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Page 1: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

ONLINE ORDER ENTRY ORDER ENTRY WIZARD

USER GUIDE

Page 2: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

Orders can now be placed using our new Order Entry Wizard pattern selector tool!

Need help determining which pattern you need for your vehicle?

• This new addition to the Online Order Entry process is designed to help you find the correct vehicle pattern quickly and easily.

• Answer a few simple questions about the vehicle’s configuration and the tool will return the correct pattern for you. These are the questions that Katzkin Customer Service would ask if you placed an order via phone.

• All current model years are available through the Order Entry Wizard. The Wizard will display a note if a certain make or model is not available through the tool.

• If you prefer to select the pattern that you need yourself, that option is still available.

• Please call Customer Service or your Sales Representative with any questions.

ABOUT THE ORDER ENTRY WIZARD

Page 3: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

Begin at Step 1. STEP 1 HAS NOT CHANGED. Select your MAKE / MODEL / YEAR.

STEP 1 – SELECT MAKE AND MODEL

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Page 4: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

The list of available patterns will appear. If you would like to use the Order Entry Wizard, click the button to get started.

STEP 2 – SELECT YOUR PATTERN

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Page 5: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are answered accurately for the vehicle configuration

to ensure a correct pattern match!

STEP 2 – SELECT YOUR PATTERN

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The first two questions, for all vehicles, will always be: TRIM

DO YOU HAVE FACTORY LEATHER?

Page 6: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

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STEP 2 – SELECT YOUR PATTERN

The number of questions that appear will vary depending on the vehicle.

Begin answering the questions using the dropdown menus.

Page 7: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

Not sure what configuration you have? Click “See Example” to see a helpful image of the available options. The image will display in a new window.

Note: Not all of the options shown in the image will appear in the dropdown menu. Only the options that apply to this vehicle will appear.

STEP 2 – SELECT YOUR PATTERN

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Click “Next” to continue.

Page 8: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

STEP 2 – SELECT YOUR PATTERN

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Once you have made your selections and checked for accuracy, click “Next” to continue. To start over and select a new vehicle, click “Cancel”.

Page 9: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

In some cases we may need more information about design or leather content to find your pattern. Follow the on-screen instructions to continue. Example: 2012 Honda Accord EX PLEASE SELECT EITHER FLAT DESIGN OR FACTORY GATHERED DESIGN Click the pattern number to continue to Step 3.

A NOTE ABOUT STEP 2 – SELECT YOUR PATTERN

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Page 10: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

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STEP 3 – Customize Your Interior and Continue

Congratulations, we’ve found your pattern! Your pattern will display at the top. Continue selecting the desired interior options as you normally would through the system.

Page 11: ONLINE ORDER ENTRY ORDER ENTRY WIZARD USER GUIDE · The Order Entry Wizard will begin asking you a series of questions relevant to your vehicle. Please ensure that all questions are

The reminder of the Order Entry continues through the usual process.

We hope that you’ll find this tool a simple and useful addition to Order Entry.

Please call us with any questions!

Katzkin Customer Service 1-800-842-0590