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On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International Affairs Office Zhejiang Gongshang University, Hangzhou, P. R. China Voice:86-136-0051-6079(cell) 86-571-28877313 Fax: 86-571-28877312 88846798 www.zjgsu.edu.cn/english/eindex.php MSN:[email protected] Skype:wangguoan20 06 http://econet.zjgsu.edu.cn/andrew.wang/index2. htm E-mail: [email protected] [email protected]

On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

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Page 1: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

On Solutions to the Problems in E-Business Development in Mainland China

WANG Guo An (Andrew)Prof. of International Trade

Vice Director of International Affairs OfficeZhejiang Gongshang University, Hangzhou, P. R. China

Voice:86-136-0051-6079(cell) 86-571-28877313 Fax: 86-571-28877312 88846798

www.zjgsu.edu.cn/english/eindex.php MSN:[email protected] Skype:wangguoan2006

http://econet.zjgsu.edu.cn/andrew.wang/index2.htmE-mail: [email protected]

[email protected]

Page 2: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Abstract Although Internet-based e-business has been developing very rapidl

y in Mainland China, the following problems have hindered its development: 1. computer illiteracy and English illiteracy among elderly business decision makers; 2. incomplete understanding of the real meaning of e-business; 3. insufficient technical and legal protection; 4. no sense of security and no trust in e-business; 5. insufficient human resources in information technology; 6. underdeveloped infrastructure and financial unavailability; 7. lack of a system of Certificate Authority, a national payment system and national credit system; 8. lack of a reliable and efficient logistic system; 9. lack of a unified national technology standard to guarantee interoperability; 10. uneven interregional Internet and e-business development. But if great importance is attached to these obstacles and effective measures are taken to overcome them, the e-business in Mainland China will make more rapid progress. Otherwise, it will lag farther behind developed countries and regions and Mainland China will be in a disadvantageous position in the era of information and knowledge-based economy.

Page 3: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Abstract This paper at first reviews the e-business development in Mainland

China since 1995, then, analyzes the current e-business situation, reveals the problems and challenges it is confronted with and puts forward some countermeasures to overcome them. The analysis and the data quoted are primarily based on the Survey Reports On Internet Development in China released since October 1997 by China Internet Network Information Center (CNNIC), which is operated and managed by Computers Network Information Center of Chinese Academy of Science. CNNIC has conducted two surveys at regular intervals in collaboration with four other internet institutions and so far has released nine Survey Reports On Internet Development in China in succession since 1997. The paper finally concludes that the e-business future of Mainland China is the most promising undertaking on the Internet if the Chinese government on different levels acts as a strong regulator, an effective coordinator, an aggressive infrastructure builder, and an active e-business initiator and consumer.

Page 4: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Introduction Though the general Chinese public did not hear

the words “Internet” and “e-business” until early 1995, the Internet and e-business have experienced dramatic development and growth in the last seven years in Mainland China despite the tough and harsh e-environment in its primary stage. The obstacles to e-business development in Mainland China deserve greater attention from Chinese policy makers, officials and administrators, business leaders, and law-making bodies in order to secure sustained and continuous development of its e-business

Page 5: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

A Review of Internet-based E-Business Development in Mainland China

Mainland China’s Access to the Internet Overseas

Page 6: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Mainland China’s Access to the Internet Overseas Although as early as September 20, 1987, Pr

ofessor QIAN Tian-bai, who was in charge of the Chinese Academic Network (CANET), sent the first email message from Mainland China to KARLSRUHE University in Germany, Mainland China did not really enjoy access to the Internet until April 20, 1994, when it was officially recognized as one of the Internet members in the world after China’s NCFC Project had become connected with Sprint in the USA[2].

Page 7: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

A Review of Internet-based E-Business Development in Mainland China

The Launch of Golden Engineering Project by the State Council of P. R. China

Page 8: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Launch of Golden Engineering Project by the State Council of P. R. China The word “Internet” was not known to the general public u

ntil March 12, 1993, when then Vice Premier of the State Council of P. R. China, ZHU Rong-ji, put forward the plan to undertake the Golden Engineering Project to construct China’s national public economic and information network. The Golden Engineering Project did not really begin, however, until after June 8, 1994, when the State Council issued Announcement Concerning Golden Engineering Project [ ( Golden Bridge, Golden Cards and Golden Taxes ) Document No. 18, 1994]. Then the Golden Engineering Project was in full swing[2]. Public and business-oriented applications appeared and increased with the development of an information infrastructure. More and more enterprises and individuals became acquainted with the words “Internet” and “e-business” or “e-commerce.”

Page 9: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

A Review of Internet-based E-Business Development in Mainland China

Tough E-business Environment and Rapid

Development

Page 10: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Characterized aspects of the e-business environment for the three pioneers

Few people in China knew the Internet. Much educational work had to be done

Chinese enterprises or business leaders were very reluctant to spend money on Internet ventures

There were no laws or rules at all available regarding e-business in China

The Internet infrastructure was very poor and undeveloped

Page 11: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Greatly improved e-business environment in Mainland China since 1995

Both the Chinese governments at all levels and the ordinary Chinese people have come to realize the economic potential of the Internet

More and more Chinese people, especially the younger ones, are becoming English literate and computer literate

Page 12: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Greatly improved e-business environment in Mainland China since 1995

The charges for telecommunication and Internet services decreased dramatically in March and October 1999, and in 2001. As a result, the Internet services have been affordable for more people.

Since 1996, thirteen national and departmental regulations and rules regarding the Internet and e-business have been promulgated, which will certainly contribute to the creation of a fair and orderly e-business environment

Page 13: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Table 1: The Internet Development

in Mainland China

year computers with access to Internet

internet users domain names under “cn”

www capacity of international

outlet line

No. up No. Up No. Up No. Up No. Up

1997 0.299 0.62 4066 1500 25.1

1998 0.747 256 2.1 339 18396 452 5300 353 143 570

1999 3.5 469 8.9 424 48965 266 15153 286 351 245

2000 8.92 224 22.5 253 122099

250 265405 1752 2799 797

Page 14: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Table 2: Internet Users Among 100 People

USA Finland South Korea

Germany

Japan China

45 38 21 18 15.5 2.60%

Page 15: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Table 3: Computers Owned by Every 10 Thousand People

World High-income countries

Middle- and low-income countries

Finland USA China

63.1 375 2.41 996 976 0.16

Page 16: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Computer Illiteracy and English Illiteracy among

Elderly Business Decision Makers

Page 17: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Table 4: Internet Users in

Different Age Range

Age range

under 18

18-24 25-30 31-35 36-40 41-50 51-60 Over 60

% 15.3 36.2 16.3 12.1 8.2 7.6 3.2 1.1

18-2436. 2%25-30

16. 3%

31-3512. 1%

under 1815. 3%

41-507. 6%

51-603. 2%

over 601. 1%

36-408. 2%

Page 18: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Table 5: Income Differences Among Internet Users of Different ages

RMB¥ RMB¥ RMB¥ RMB¥ RMB¥ RMB¥

500 501-1000 1001-1500 501-2000 2001-2500 2501-3000

23.60% 25.30% 16.50% 8.80% 4.40% 3.40%

RMB¥ RMB¥ RMB¥ RMB¥ RMB¥ no income

3001-4000 4001-5000 5001-6000 6001-10000 Over 10000

2.30% 1.10% 0.80% 0.70% 0.80% 12.30%

Page 19: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Incomplete Understanding of the Real

Sense of E-business

Page 20: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Insufficient Technical and Legal Protection

Page 21: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

No Sense of Security and No Trust in E-business

Page 22: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Insufficient Human Resources in Information

Technology (IT)

Page 23: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Underdeveloped Infrastructure and

Financial Unavailability

Page 24: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Lack of a System of Certificate Authority, a

National Payment System, and National Credit System

Page 25: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Lack of a Reliable and Efficient Logistic System

Page 26: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Lack of a Unified National Technology Standard to

Guarantee Interoperability

Page 27: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

The Problems to E-Business Development in Mainland China and their Solutions

Uneven Interregional Internet and E-business

Development

Page 28: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Table 6: The Sharp Contrast in the Internet and E-Business Development Between the East and the West

Year 5 provinces & cities in the east and southeast

12 provinces, cities & regions in the

west and northwest

No. of domain names under “cn’

Jan. 2002 68.10% 8.80%

Jan. 2001 68.70% 8.50%

No. of www websites

Jan. 2002 62.70% 8.90%

Jan. 2001 64.60% 8.10%

No. of Internet users

Jan. 2002 44.00% 17.40%

Jan. 2001 43.10% 17.50%

Page 29: On Solutions to the Problems in E-Business Development in Mainland China WANG Guo An (Andrew) Prof. of International Trade Vice Director of International

Conclusion

Internet users in Mainland China have confidence in the future of e-business

The rapid growth of e-business in Mainland China will contribute substantially to its sustained and continued economic growth

The role Chinese government should play