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OCTOBER 3, 2016 DRAFT PBS DPR PUNE BIKE SHARE MASTER PLAN

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OCTOBER 3, 2016

DRAFT PBS DPR PUNE BIKE SHARE MASTER PLAN

CONTENTS

List of tables ..................................................................................................................................................................... 4

List of figures .................................................................................................................................................................... 5

1 Introduction ............................................................................................................................................................. 8

1.1 Cycling in India ................................................................................................................................................ 8

1.1.1 Trip Length Frequency Distribution .......................................................................................................... 10

1.1.2 Bicycle as A Feeder Mode ......................................................................................................................... 11

1.1.3 Cycling – A National Agenda ..................................................................................................................... 12

1.2 Benefits of cycling ......................................................................................................................................... 13

1.3 Cycling in Pune – Infrastructure and Existing Systems including past .......................................................... 16

2 Introduction to PBS ............................................................................................................................................... 20

2.1 What is PBS? ................................................................................................................................................. 20

2.2 PBS – The World Trend ................................................................................................................................. 21

2.2.1 Multi modal Integration - cycle with public transport ............................................................................. 22

2.3 PBS Initiatives in India ................................................................................................................................... 23

2.3.1 Namma Cycling Public Bicycle Sharing for Communities ......................................................................... 24

2.3.2 Automated Tracking and Control of Green Assets (ATCAG) BikeShare .................................................... 29

2.3.3 Delhi Cycles .............................................................................................................................................. 33

2.3.4 Cycle share System for Ahmedabad City .................................................................................................. 35

3 PBS in Pune – Planning and Design ....................................................................................................................... 38

3.1 PBS as per Pune bicycle project and scope of work ..................................................................................... 38

3.2 Station selection: Primary and Secondary Stations ...................................................................................... 38

3.2.1 Spatial Station Location methodology ..................................................................................................... 38

3.3 PBS System components .............................................................................................................................. 41

3.3.1 Manual system ......................................................................................................................................... 41

3.3.2 Automated system ................................................................................................................................... 41

3.3.1 Hybrid system for PMC PBS ...................................................................................................................... 42

3.3.1 infrastructure components ...................................................................................................................... 42

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3.3.2 Bicycle Specification as per Toolkit for public cycle sharing systems, MoUD .......................................... 47

3.4 Methodology ................................................................................................................................................ 54

3.4.1 Cycle demand methodology ..................................................................................................................... 54

3.5 Data collection and analysis ......................................................................................................................... 56

3.5.1 Street user survey .................................................................................................................................... 56

3.5.2 Street user (BRT ZONES) ........................................................................................................................... 66

3.5.3. Cycle demand calculations ................................................................................................................... 72

3.6 Station design ............................................................................................................................................... 73

4 PBS in Pune - Implementation ............................................................................................................................... 79

4.1 Operational Plan ........................................................................................................................................... 79

4.2 Revenue Generation ..................................................................................................................................... 84

4.2.1 Advertisement Revenue ........................................................................................................................... 84

4.3 Branding and Marketing ............................................................................................................................... 85

4.3.1 Context ..................................................................................................................................................... 85

4.3.2 Purpose of the Communication Strategy ................................................................................................. 86

4.3.3 Institutional Anchors for PBS Communication ......................................................................................... 89

4.3.4 Communications Events and Campaign Timeline .................................................................................... 92

4.3.5 Making it Happen ..................................................................................................................................... 95

5 NEXT STEPS ............................................................................................................................................................ 96

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LIST OF TABLES

Table 1: Potential roles of stakeholders ......................................................................................................................... 83

Table 2: Communication Functions at different stages ................................................................................................. 90

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LIST OF FIGURES

Figure 1 Trends in cycle modal Share ............................................................................................................................. 10

Figure 2: Framework to solve Pune's Transport and Mobility problem ......................................................................... 19

Figure 3 Evolution of PBS ............................................................................................................................................... 21

Figure 4 Global Trend in Growth of PBS systems ........................................................................................................... 22

Figure 5: Multi modal trip chain ..................................................................................................................................... 23

Figure 6 Namma Cycle Station in IISC campus ............................................................................................................... 27

Figure 7 NammaCycle Bicycles and Rack in IISC campus ............................................................................................... 27

Figure 8 Namma Cycle Stations Location Map ............................................................................................................... 28

Figure 9 Typical Hoarding with Sponsors Names and Logos at Namma Cycle Station .................................................. 29

Figure 10 Typical Docking station of ATCAG at MG road Metro Station ........................................................................ 31

Figure 11 Locking/Unlocking Mechanism of ATCAG docking station ............................................................................. 31

Figure 12 Registration process for using ATCAG Bicycle ................................................................................................ 32

Figure 13: Advertisement Board at ATCAG station ........................................................................................................ 33

Figure 14: Parked cycles from Delhi PBS ........................................................................................................................ 35

Figure 15 Proposed Bicycle Station size and Location in University Area, Ahmedabad ................................................ 37

Figure 16: 3km buffer of the public transport routes of Pune ....................................................................................... 39

Figure 17: Sample of primary and secondary cycle sharing station locations ............................................................... 39

Figure 18: Primary station locations .............................................................................................................................. 40

Figure 19: Secondary station locations .......................................................................................................................... 40

Figure 20 Comparison of manual and automatic bicycle sharing systems .................................................................... 42

Figure 21 Bicycle sample ................................................................................................................................................ 43

Figure 22 Docking Stations ............................................................................................................................................. 43

Figure 23 Access Card ..................................................................................................................................................... 44

Figure 24 Redistribution Vehicle .................................................................................................................................... 45

Figure 25 Mobile Station ................................................................................................................................................ 46

Figure 26 Bicycle Specifications ..................................................................................................................................... 49

Figure 27 Bicycle from Public Bike sharing scheme in Denver, Colorado, USA .............................................................. 50

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Figure 28 VELIB Public bike sharing scheme in Paris, France ......................................................................................... 51

Figure 29 BIXI Public bike sharing scheme in Montreal, Canada ................................................................................... 52

Figure 30 Next Bike bicycle specifications from Next bike public bike sharing system in Glasgow, United Kingdom ... 53

Figure 31: Cycle demand methodology for access/egress trips from user survey ......................................................... 55

Figure 32: Cycle demand methodology for short distance trips from user survey ........................................................ 56

Figure 33: Cyclists vs. non cyclists Figure 34: Age group Figure 35: Gender ...................................................... 57

Figure 36: Household monthly income .......................................................................................................................... 57

Figure 37: Occupation .................................................................................................................................................... 58

Figure 38: Two wheeler ownership Figure 39: Four wheeler ownership Figure 40: Cycle ownership ............ 58

Figure 41: Trip Frequency Figure 42: Trip Purpose .................................................................................................. 59

Figure 43: Access trip mode Figure 44: Access trip time Figure 45: Access trip expense ......................................... 59

Figure 46: Mainline trip mode Figure 47: Mainline trip time Figure 48: Mainline trip expense ............................... 60

Figure 49: Egress trip mode Figure 50: Egress trip time Figure 51: Egress trip expense .......................................... 60

Figure 52: Shift to cycle for access trips if cycle infrastructure is made ........................................................................ 61

Figure 53: Shift to cycle for mainline trips if cycle infrastructure is made ..................................................................... 61

Figure 54: Shift to cycle for egress trips if cycle infrastructure is made ........................................................................ 61

Figure 55: Shift to PBS for access trips ........................................................................................................................... 62

Figure 56: Shift to PBS for mainline trips ....................................................................................................................... 62

Figure 57: Shift to PBS for egress trips ........................................................................................................................... 63

Figure 58: Amount willing to pay for a 30 minutes ride on PBS Figure 59: Amount willing to pay for a monthly subscription 63

Figure 60: Awareness of benefits of cycling: cyclists ..................................................................................................... 64

Figure 61: Awareness of benefits of cycling: non cyclists .............................................................................................. 64

Figure 62: Importance for cycling: cyclists ..................................................................................................................... 65

Figure 63: Importance for cycling: non cyclists .............................................................................................................. 65

Figure 64: Cyclists vs non-cyclists Figure 65: Age group Figure 66: Gender ............................................................ 66

Figure 67: Household Monthly income .......................................................................................................................... 66

Figure 68: Occupation .................................................................................................................................................... 67

Figure 69: Two wheeler ownership Figure 70: Four wheeler ownership Figure 71: Cycle ownership ....................... 67

Figure 72: Trip Frequency Figure 73: Trip Purpose ................................................................................................. 68 Page | 6

Figure 74: Access trip mode Figure 75: Access trip time Figure 76: Access trip expense ......................................... 68

Figure 77: Mainline trip mode Figure 78: Mainline trip time Figure 79: Mainline trip expense ............................... 69

Figure 80: Egress trip mode Figure 81: Egress trip time Figure 82: Egress trip expense ......................................... 69

Figure 83: BRTS users Figure 84: Frequency of using BRTS....................................................................................... 70

Figure 85: Willingness to use BRT more frequently if PBS station is easily available within 5 minutes of origin/destination and at BRT station ............................................................................................................................ 70

Figure 86: Willingness to use BRT more frequently if auto rickshaw is easily available within 5 minutes of origin/destination and at BRT station ............................................................................................................................ 70

Figure 87: Amount willing to pay for a 30 minutes ride on PBS Figure 88: Amount willing to pay for a monthly subscription 71

Figure 89 Proposed Station Shelter Design .................................................................................................................... 73

Figure 90 Proposed Docking Station Design .................................................................................................................. 73

Figure 91 Proposed main station Plan ........................................................................................................................... 74

Figure 92 Proposed Sub Station Plan ............................................................................................................................. 75

Figure 93 Proposed Elevation of the Station Design ...................................................................................................... 77

Figure 94 Sample map and information to be displayed at each station ...................................................................... 78

Figure 95 Operational plan and Contractual Agreement for PBS.................................................................................. 82

Figure 96: Stakeholder and communication links with PMC PBS cell ............................................................................ 88

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1 INTRODUCTION The transport scenario in most of the Indian cities has been rapidly deteriorating because

of the increasing travel demand, growing number of vehicular trips by cars and two

wheelers resulting in traffic congestion, air pollution and traffic accidents. Investments in

high capacity rail and bus based mass transit systems are being promoted to arrest this

trend. However, these systems have a limited reach, especially in the low density

urban sprawl. Accessibility of the neighbouring localities becomes an important factor

for providing them with the benefits of the mass transit connectivity. As per studies,

walking is the most preferred mode for first/last mile connectivity for a distance up to

a 500 meters but beyond that, various other modes especially smaller vehicles like

motorised bikes and scooters come into the picture. The distance of 0.5-4km is ideal

for cycling and public cycle sharing systems to be used for first/last mile feeder trips.

Worldwide, public bike sharing systems have proven to be much more convenient and

hassle-free compared to riding one’s own bicycle. Also, considering the (lack of)

present cycling infrastructure in Indian cities, having such systems throughout the city

will prove to be beneficial. These systems will also induce civic authorities to create

cycling infrastructure which will eventually shift a large number of current motorised

trips to non-motorised trips.

1.1 CYCLING IN INDIA Indian cities are sprawling with unrestricted growth, the sprawl is leading to severe

environmental degradation. While the share of public transport and non-motorized

transport (walking and cycling) is declining there are low investments these sectors

with the major share going to increasing road capacity for cars. It would be

worthwhile to put effort in at least maintaining the existing levels of cycling and

walking or even better: to actively promote their usage and to arrest the increase of

the use of motorised modes. After all active transport (walking, cycling, cycle-rickshaws

etc.) has no direct GHG emissions at all, while these modes currently support about 39

percent of trips in urban India.

Indian cities have still substantial trips on bicycles. Its use varies from 7-15% in large cities to

13-21% in medium and small cities. Its high ownership, low cost and easy use makes it in

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principle an attractive mode of transport for students and low income workers. But these

shares were much higher 20 years ago and appear to come down very fast if we fail to stop

the decline.

Communities in these cities have a latent demand for bicycles and walking trips, which can

be realized with suitable facilities and resources. More bicycle trips will be attracted with a

coherent, direct and safe bicycle infrastructure. However, the absence of safe infrastructure

and high cycle fatalities deter these potential groups from shifting to bicycle use in large

Indian cities.

A large amount of utility cycling is present in Indian cities because the bicycle is the most

affordable form of transport available to low income households. However, Indian cities do

not have bicycle infrastructure and bicyclists are forced to use the same carriageway as

other motorized vehicle. Bicycle ownership is very high in all the cities. Most of the medium

and large cities have 35% - 65% households owning one or more cycles as per Census 2001.

In the smaller cities, it varies between 33% 48% (the exceptions being Mysore with only 27%

households owning bicycles). There are 54.43% households in Ahmedabad and 63.4%

households in Chandigarh owning one or more bicycle as per Census 2001. In Delhi there

are an estimated 0.96 million households (37.6%) owning bicycles in 2001 and it has

decreased to 30.6% in 2011. Indian policy makers and experts building roads have not been

very supportive for creating bicycle infrastructure. The existing urban road guidelines which

can be used effectively for creating bicycle infrastructure are not detailed enough in cities.

Indian cities have experienced a continuous decline in the shares of cycling and mostly the

captive riders are using bicycles to meet the daily commuting needs. These developments

suggest that the current road environment is not very attractive for cycling and that people

give up cycling as soon as they can afford to use other modes as per United Nations Centre

for Regional Development (UNCRD), 2011 publication. Availability of dedicated cycling

infrastructure is likely to result in a less steep decline in bicycle use. This would imply that

better cycling conditions could turn captive cycling into choice cycling.

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Figure 1 Trends in cycle modal Share

Though declining, the bicycle ownership and the mode share of cycling is still high in

Indian cities (refer Figure 1); with modal shares as high as 30% in mid-sized cities like

Patna and Nagpur. Due to environmental and socio-economic reasons we cannot afford

to let the shift from cycling to motorized two and four wheelers go unchecked in our

cities and pro-active measures need to be taken at the national level to retain and in

fact increase shares of cycling in Indian cities.

1.1.1 TRIP LENGTH FREQUENCY DISTRIBUTION The average trip length for all vehicles excluding walk in small cities varies from 2.5 to

4.8 km. About 70 - 90% of the trips are less than 5 km and are short trips. Such short

trips are ideal for non-motorized modes like bicycles. The average trip length for

bicycles in small cities varies from 1.9 to 3.1 km. The average trip length for all vehicles

excluding walk in medium and large cities varies from 4.2- 6.9 km; with the exception of

Jaipur (8.6km). It is observed from the trip length frequency distribution that 56% to

72% trips are short trips (below 5km, cyclable distance). The average trip length for

bicycle in medium and large cities varies from 3.1 to 4.5km. In Delhi the average trip

length of all vehicles excluding walk is 10.66 km and for bicycle is 5.1km. About 35% of

the total vehicular trips are short trips1

1 RITES, MVA Asia, TERI (2008), Transport Demand Forecast Study & Development of an Integrated Road cum Multi-Modal Public Transport Network for the NCT of Delhi.

0%5%

10%15%20%25%30%35%40%45%50%

% m

odal

shar

e in

tota

l tra

ffic

1980 1990 2000 2008

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1.1.2 BICYCLE AS A FEEDER MODE Public transit systems play an important role in the urban transport network. Public and

para-transit systems carry about 14% -25% of the total trips in medium cities. This share

increases to 40% in megacities. The various factors (e.g. access2, egress3, cost, age,

income etc.) affecting the trip profile of a person determine public transit use. The

access and egress links in a public transport chain greatly determine its ridership and

success. Mostly these trips are made by non-motorized modes like walk, cycle or pedal

rickshaws.

The results of bus users’ survey4 in Delhi shows that of the 3600 bus commuters

surveyed, 20% owned cycles, but only 1% used it for access trips. 48% walk more than

500 m but less than 1 km and 9% walk more 1 km distance (because most of them are

from the lower income group whose household income ranges from 1000 Rs. to 10,000

Rs.). If a bicycle friendly infrastructure is created, these 57% commuters can use

bicycles for their access trips reducing travel time by approximately 33%5. Also 91% of

bicycle owners and 45% of the total bus commuters who do not own bicycles are

potential users of bicycle for access trips, if a bicycle-friendly infrastructure is provided.

It is also observed in the survey that 7% of bus commuters travel for short distances

(access + main + egress < 5km). These people are likely to shift to the bicycle.

Multimodal bicycle / transit trips expand the catchment area of public transit stations

without the large expense and space requirements of automobile parking. Over longer

trip distances, using the bicycle as a feeder mode for public transit can result in shorter

trip times. If the public transit system transports bicycles, then a passenger's bicycle

may also be used at the egress end of the trip. If the bicycle has to be promoted as an

access mode to public transit, all facilities like secure parking at bus stops and safe

cycling paths have to be considered.

2 Access time refers to the time taken from the point of origin of travel to the first point of entry to the public transit – the bus stop or metro stop 3 Egress time refers to time taken from the last point of disembarkation from the public transit system to the final point of destination 4 Advani, M. and Tiwari, G., (2005), Evaluation of Public Transport Systems: Case Study of Delhi Metro, Transportation Research & Injury Prevention Programme, Indian Institute of Technology, Delhi, India. 5 Advani, M. and Tiwari, G., (2006), Bicycle–As a Feeder Mode for Bus Service, VELO MONDIAL Conference 2006. Cape Town, South Africa.

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Integration of the bicycle with the public transit network can enhance the travel

potential for both modes of travel by offering a number of advantages. Introducing

bicycle facilities helps in increasing ridership of transit system by 13-15% by shifting

users from car to public transport system.6

1.1.3 CYCLING – A NATIONAL AGENDA The National Urban Transport Policy (NUTP, 2006) envisions a focus on movement of

people and goods rather than vehicles as the paradigm of transport planning leading to

equitable allocation of road space with priority to public transport and non-motorized

transport. Since JnNURM investments in urban transport in cities have prerequisite

condition to comply with the NUTP agenda, inclusion of facilities for walking and cycling

is being highlighted.

The National Mission on Sustainable Habitats (NMSH, 2009) focuses on the greater use of

non-motorized transport as an important strategy for reducing GHG emissions from

Urban Transport and advocates the following action points:

1. Investing in a segregated right of way for bicycles and pedestrians;

2. Converting crowded areas like marketplaces into no-vehicle zones;

3. Improving bicycle technology;

4. Providing safer parking facilities for bicycles in workplaces;

5. Launching a public cycle program on PPP;

6. Organising cycle rickshaws through PPP; and finally,

7. Promoting cycling and walking as healthy activities.

6 Martens, K., (2007), Promoting Bike-and-Ride: The Dutch Experience, Transportation Research Part A: Policy and Practice

41(4): 326-338.

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1.2 BENEFITS OF CYCLING As a single mode, cycling can improve accessibility. Currently worldwide, rough

estimations indicate that more than 10% of people in the world do not have proper

access to destinations that are important for their livelihood (United Nations Centre for

Regional Development (UNCRD) publication, 2011, Needs for National Bicycle Schemes

in Asia). This percentage will be higher in India. Compared to walking, cycling can

enlarge an individual’s radius of action within a given travel time budget with a factor 3

to 4 thus covering an area which is 9 to 16 times larger. Compared to public transport,

cycling (as a single mode) is individual, is much more flexible, and has a high

‘penetration ability’. Cycling can be used by all social classes, and thus contributes to

accessibility in a very equitable manner. Accommodating cycling through the provision

of more cycling friendly road conditions doesn’t harm or exclude anyone. Public

spending on cycling facilities is (in principle) beneficiary for all parts of the population.

Cycling can contribute to a better performance of public transport. Since cycling as a

feeder mode can be 3 to 4 times faster than walking, the catchment area of public

transport stops thus can become 9 to 16 times larger. If used intelligently one can build

an integrated ‘cycling and public system. Such an integrated transport system would

optimise both the public transport route network and the (more local) cycling route

networks. The latter should be optimally connected to the important public transport

stations (or ‘stops’), and these stations should offer the proper services (bicycle parking

facilities).

Cycling can counter congestion. Attractive cycling conditions will help to moderate (or

at least delay) people’s aspirations to own and use a private car and current car owners

may be tempted to substitute a part of their trips by cycling trips. But to utilise this

potential co-benefit of bicycle use, the competitive position of cycling (in combination

with public transport) should be improved substantially.

Cycling can improve road safety. Arguably, cyclists are vulnerable road users. But

enhancing the cycling conditions, including taking measures to mitigate the number and

speed of motor vehicles and to reduce risk at intersections, combined with a substantial

increase of bicycle use will improve cyclists’ road safety. ‘Cycling promotion’ and

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‘improving road safety’ can result in a self-reinforcing interaction of these two policies;

the so-called ‘safety by numbers’ effect.

Cycling makes cities more attractive. The introduction of motorized transport has

created urban structures that accommodate vehicular traffic rather than people.

Children are amongst the groups that have suffered most of this at the cost of their

scope to develop themselves as independent citizens. The promotion of cycling can help

in a paradigm shift from vehicle oriented to people oriented transport planning. It can

reintroduce the human scale in road design. And as a coherent network of cycling

routes is one of the conditions for successful cycling promotion, it can help to overcome

the severance effect of urban highways by a change in priorities. As a consequence of

increased cycling the dominance of motorized traffic in the ‘townscape’ will be

moderated.

Cycling contributes to improving air quality and mitigating climate change if it

substitutes short (often urban) motorized trips. Those trips contribute substantially to

air quality problems (like SO2, NOx, PM) and the climate problem (CO2). This

substitution of private car trips by cycling is very relevant for developed countries. For

India the relevance of cycling is also that promotion of cycling can help to prevent a

shift to private motorized modes. Transport related CO2 emissions are expected to

increase 57% worldwide in the period 2005 – 2030, and it is estimated that transport

(passenger and freight) in developing countries will contribute about 80 percent of this

increase. The gains of cycling promotion should be measured against the expected

trends in transport in a business as usual scenario.

Noise reduction. Motorized transport is also the cause of the noisy environment in large

parts of our cities produced by a combination of engine noise and the interaction

between tyre and road surface. (Not to mention the excessive use of horns by car

drivers in Indian cities) Both are correlated with driving speed. Given the restrictions of

whatever mitigating measures it remains worthwhile to try and prevent this problem by

promoting the use of non-motorized modes of transport like cycling, and measures to

discourage and restrict car use in sensitive urban areas.

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Improved physical health. One of the (many) downsides of motorized transport is its

enhancement of a sedentary lifestyle, with detrimental effects for individual and public

health. But for many individuals it appears a too large appeal on their discipline to build

in exercise as a specific activity in their activity pattern. The required (minimum) level of

daily exercise (20 to 30 minutes moderate exercise) equals an average cycling

commuter trip. Cycling commuters appear to have (on average) a substantial better

physical health than commuters using other modes. According to a Lancet study7,

shifting to more active travel modes by 2030 would decrease the burden of heart

diseases by 25%, diabetes by 17%, road fatalities by 69% and depression by 7% in the

city of Delhi.

Emission reduction: The strategy adopted to reduce emissions from the transport

sector is best described as the avoid-shift-improve paradigm. Avoid travel by land-use

and demand management, shift travel to sustainable modes like public transport and

non-motorized modes, and improve vehicle and fuel technologies.

The Wilbur Smith report8, states that between 60 to 90 percent of CO2 emissions in

India’s urban areas come from cars and MTWs, which is corroborated by the IPCC 2007

report, according to which the emissions per passenger-km of buses are lower than

those for cars and MTWs. It must also be kept in mind that non-motorized transport

(walking, cycling, cycle-rickshaws etc.) has no direct GHG emissions at all, while these

modes currently support about 39 percent of trips in urban India. Though Indian cities

have a good share of non-motorized transport, the challenge is to retain and improve

their modal shares in the face of current trends. Many cities in Europe (e.g. Amsterdam

and Copenhagen) with high car ownership took specific steps to prioritize bicycling as a

mode, which has resulted in bicycling now contributing to over 30 percent of trips.

According to the report on Low Carbon Strategies9, if by 2020 we make an aggressive

effort to increase public transport share by 8% and non-motorized transport share by

4% the resultant savings in CO2 emissions are 29 MT, and in oil imports are 18,000 Cr

for a 9% GDP growth (This is without change in technology or fuel). So apart from

7 http://tripp.iitd.ernet.in/publications/paper/MUD%20Lancet%2009.pdf 8 https://casi.sas.upenn.edu/sites/casi.sas.upenn.edu/files/iit/GOI%202008%20Traffic%20Study.pdf 9 http://planningcommission.nic.in/reports/genrep/rep_carbon2005.pdf

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reducing GHG emissions, cycling would have a significant impact on the energy security

of our country.

The mayor of London, Boris Johnson, presented in March 2013 a cycling plan for this

city with a budget of 913 million British Pound and stated: “Cycling will create better

places for everyone. It means less traffic, more trees, more places to sit and eat a

sandwich. It means new life, new vitality and lower crime on underused streets. It

means more seats on the tube, less competition for a parking place and fewer cars in

front of yours at the lights”. (United Nations Centre for Regional Development (UNCRD),

2011 publications)

1.3 CYCLING IN PUNE – INFRASTRUCTURE AND EXISTING SYSTEMS INCLUDING PAST

The history of Pune in terms of cycling has been very rich as it was once known as the

cycling capital of Maharashtra. During that time i.e. in 1981, even a cycling network plan

was prepared which consequently aimed to describe new ways to consider bicycle as a

mode, including all of its attributes in response to an identified need of an independent

cycle network. It suggested a cycle network and the major effects of having it.

The report reveals some travel characteristics of the bicyclists. The analysis of the

household survey data highlighted that there was about one cycle per household and

the number of privately owned bicycles were about 3 lakhs. The impact of available

cycles for hire was almost equal to that of the private cycles. Indeed, the numbers of

cycles available on hire were almost 50,000 and used almost six times as much as

private cycles.

The presence of cycles in the traffic stream was 57.5% and 53.23% respectively in and

outside the congested parts and 56% in the city at that period, without much difference

in the peak hour and the rest of the day, which was more than half of the mode share.

The report also shows the analysis of the data collected through the household survey,

which was 44% of the inter-zonal trips and 56% of total trips were made by walk

compared to 26% of the inter-zonal and 21% of the total trips by cycle. Excluding walk

trips, 46% and 49% respectively were made by cycles. This analysis has revealed that

why Pune was known as the cycle capital of Maharashtra.

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The report also revealed some major benefits of operation of the cycle network. The

frequencies and the trips lengths were obtained both in terms of distance in km and

time in minutes for both, arterial network as well as cycle network. For an average trip

length of 4.06 km, the arterial network had a trip time as 19.03 minutes whereas the

trip time taken in a cycle network was less i.e. 17.84 minutes. It was ascertained that

this total time saving amount to about 8400 person hours per day for the total inter-

zonal cycle trips, thus, reducing the travel time for cycles in the cycle network. Also, it

also revealed that the travel time of fast vehicles also increased without cycles on the

road (carriageway/motorised lanes). It also calculated the cost saving through savings of

fuel, land acquisition cost which is acquired for widening of roads and the reduction in

the number of accidents.

However, the perception of NMT formed from the review of the Comprehensive

Mobility Plan is very different. It is because the report highlights that cycling showed a

decrease in popularity as the ownership and use of motorized two-wheelers increased

with time and had its own consequences. As quoted in the report, “In November 2008,

fatal accidents accounted for 24% of the total accidents recorded in Pune of which 11%

accidents were serious and 65% were minor ones whereas in 1981, these numbers were

5%, 4% and 91% respectively. The accidents increased because in most of the roads,

there was no segregation for the cycle traffic from the motorized traffic causing

potential unsafe conditions. Moreover, from the road inventory it was observed that

about 50% of roads did not have foot paths on both the sides.” Also the average trip

length for a 5000 household-survey sample came out to be 6.14 km in 2008 instead of

4.05 km in 1981. Inhabitants had to go farther for their trips in the year 2008 as

compared to the year 1981. In the year 2008, walking and cycling constituted 33.3% of

the total trips in Pune, including 11% made by cycles, contrary to 77% of total trips

including 21% by cycle’s that were made in the year 1981. Both reports show that

bicycle lanes must be provided on strategic locations to encourage and cater to

dedicated cycling trips and must be continuous and form a network in the city.

However, keeping in mind the development pace in the recent times, the network

should not be limited on strategic locations but should be created throughout the city.

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Thus, policy and planning changes with respect to NMT are very important to not only

preserve but to enhance the share and safety of the NMT. In keeping with the spirit of

NUTP (2006) Comprehensive Mobility Plan also aimed to focus on mobility of people

over vehicles and gave priority to pedestrians, NMT and all modes of public transport

including intermediate public transport. One of the main aims of creating the

Comprehensive Mobility Plan was to prioritise and allocate the investments in the

transport sector. This however lacked the operational and maintenance cost of the

projects which has now been considered in the Smart city proposals. The operational

and maintenance cost is a very important aspect while calculating the lifetime cost of

the project as it helps in sustaining the project. Though the Comprehensive Mobility

Plan aimed to focus on moving people over vehicles, the emphasis on Non-Motorised

Transport was relatively low. This scenario, however, has changed in the smart city

project where more emphasis to Non-Motorised Transport has been given. This report

deals with bicycles, street design, footpaths, junctions, open space and non-motorized

streets according to the definition and function of a smart city and these new transit

options assures in making Pune become plentiful and attractive for people of all income

levels.

Some initiatives concerning bicycles are shown, like public bicycle sharing system from

18 to 60 months, taking NMT to 8% from 1% through 27 km bicycle tracks and creating

42 km cycle track. Details are explained in Figure 2.

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Figure 2: Framework to solve Pune's Transport and Mobility problem

Source: Smart city proposal

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2 INTRODUCTION TO PBS

2.1 WHAT IS PBS? Also called “Public-Use Bicycles” (PUBs), “Bicycle Transit”, “Bike sharing” or “Smart Bikes”,

bicycle-sharing schemes comprise of short-term urban bicycle rental schemes that enable

bicycles to be picked up at any self-serve bicycle station and returned to any other bicycle

station. This makes bicycle-sharing ideal for point-to-point trips. The principle of bicycle-

sharing is simple: individuals use bicycles on an “as-needed” basis without the costs and

responsibilities of bicycle ownership. There is distinction between bicycle sharing programs

and bicycle rentals which is similar to that between car sharing programs and car rentals.

Shared bicycles are intended for shorter periods of use and a larger number of daily users

per bicycle than rentals. Moreover, fees for use are generally very low or use is free. But

beyond these basic features, bicycle sharing schemes vary widely in nature.

Bicycle -sharing schemes have evolved dramatically since their introduction in the 1960s.

The first generation schemes that were introduced in Amsterdam (1965), La Rochelle (1976)

and Cambridge (1993) provided free bicycles to borrow and return from any location. Then,

a new “second generation” set of systems began in 1991, in Farsø and Grenå, Denmark

(DeMaio, 2009). By 1995, the first large scale scheme (called Bycyklen or City Bikes) was

introduced in Copenhagen. These third generation systems took the form of a “bicycle

lending library” (Metrolinx, 2009) with a membership or annual fee. They used custom-built

“heavy duty” bicycles with non-standard components to reduce theft. Finally, introduction

of smartcard technology in the late 1990s would usher in the third generation schemes that

have enabled bicycle-sharing to become what it is today. The evolution of bicycle -sharing

and the different generations of bicycle-sharing programs are summarized in Figure 3

below.

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Figure 3 Evolution of PBS

Source: Adapted from Dhingra, Chhavi and S. Kodukula, 2010

2.2 PBS – THE WORLD TREND In cities across the world, bicycles are becoming an increasingly popular mode of urban

transportation. Forty years ago, a group of citizens in Bogotá invaded the streets with

bicycles. This citizen initiative was the beginning of the known ciclovía that brings the streets

back to the people. From the initial 5,000 citizens in 1974, the ciclovía has grown to actively

move more than 1 million people every Sunday in Bogotá. Today, more than 50 cities in the

world have replicated the ciclovía as a mechanism to integrate society and foster healthy

cities. The growing popularity of urban cycling has led to a proliferation of bicycle

infrastructure in many cities. Even governments have started to change their priorities

towards more sustainable modes of transport and this has led to transformation at policy

level in many cities of the world. A good example is the growth of the bike- share systems in

the world that went from hundreds of bicycles to nearly a million in the last decade as seen

in the Figure 4 below.

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Figure 4 Global Trend in Growth of PBS systems

(Source: Embarq, http://favelissues.com/2014/05/25/the-bicycle-uprising-in-cities/)

Today, Amsterdam has more than 400 kilometres of cycle lanes and 38% of the mobility

is done in bicycle. In 2007, a bike sharing program was launched in Hangzhou, a city of 7

million in southern China. The program has ballooned to over 50,000 bicycles across

2,050 bike stations, by far the largest bicycle sharing system in the world and is planned

to expand to 175,000 bicycles by 2020. There are around 136 ongoing bike-sharing

programmes in 165 cities across the world but many more such systems are required to

build more sustainable, inclusive, healthy cities in the world.

2.2.1 MULTI MODAL INTEGRATION - CYCLE WITH PUBLIC TRANSPORT Most public transit users have a chained trip-making behaviour, with a minimum of 3

segments for each trip – access trip, main line haul trip and egress trip. If the

commuter uses more public transit (PT) modes like changing buses or use more than

one mode for the access/egress trips, it adds that many segments to that particular

trip. Figure 5 illustrates a typical multimodal trip chain.

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Figure 5: Multi modal trip chain

To facilitate such multi modal travel and ensure users on public transport it becomes

important to integrate all modes. Therefore to promote cycles as access egress mode

to PT and vice versa, both the system should be integrated. A number of trains are

bicycle friendly in different cities and countries. But different cities have different

charges and criteria for allowing cycles inside the trains. In some cities it is

mandatory that bikes should be folding bikes, or some trains have designated space

for users with bicycles and in other you need to first book a place in advance for your

bicycle which helps in easy travelling with the bicycle.

In case of Germany, if you wish to take a bicycle with you on train, you need an

additional ticket for your bicycle. Prices for the carriage of a bicycle on long-distance

routes (single journey): With BahnCard €6.00, without BahnCard €9.00. Similarly, one-

day bike ticket in Netherlands is around €6.

2.3 PBS INITIATIVES IN INDIA In November 2013, the two-day conference on “Sustainable Cities Through Transport”

at Coimbatore, with respective city engineers from Madurai, Tiruchi, Tirupur, Salem and

Coimbatore, stressed for improving non–motorized transport in city corporations and town

municipalities and also chalked out plans for creation of transit systems, pedestrian

pathways, cycling tracks, parks, pedestrian zones, etc. While presenting the same at a

workshop in Chennai by concerned Corporation officials, chaired by K. P. Munusamy, State

Minister of Municipal Administration and Rural Development, Law, Courts and Prisons and

officials of the ministry, the Corporation Commissioner of Tiruchi City, V. P. Thandapani

declared that about 2000 bicycles will be put to use for public use and on the infrastructure

front, he stated that at an outlay of ₹150 crores (US$26 million), 28 kilometres (17 mi) of

cycling tracks, 52 kilometres (32 mi) of pedestrian pathways and 11 kilometres (6.8 mi) of

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green lines will be constructed, of which, 10.7 kilometres (6.6 mi) of cycle tracks will be

completed by next year.

The plan was developed in association with Institute for Transportation and Development

Policy (ITDP) and International Council for Local Environmental Initiatives (ICLEI) and is being

funded by Ministry of Urban Development which would create exclusive bicycle lanes with

66 “cycle sharing stations”, besides improving the city's road infrastructure and future

transport modes, which presently has narrow roads and indiscriminate encroachments

coupled with booming vehicle population.

Mumbai once operated a PBS system named Cycle Chalao but it closed down due to

financial issues. Apart from that, the Ministry of Urban Development is preparing to launch

a 10-city public bike scheme as part of its “Mission for Sustainable Habitat”.

In Bangalore, the ATCAG system implements a bicycle sharing program aimed primarily to

solve the last-mile problem for users of the Bangalore Metro. Namma Cycle is a bicycle

sharing system being implemented in the Indian Institute of Science (IISc, Bangalore)

campus and the surrounding neighbourhood. Bicycles are made available at select locations

in a community/city allowing people to have ready access to these public bicycles. Namma

Cycle is a semi-automated bicycle sharing system inaugurated on August 2012 with 100

Cycles and 6 stations. In 15 months of operations it has completed around 16000 Trips

averaging 1000 Trips in a month. Namma Cycle uses a Free and Open Software

system ECBike developed by Gubbi Labs to manage the entire bicycle rental operations.

Four case studies has been analysed for the purpose of understanding the PBS system

initiatives in India. A brief analysis of these is discussed in the subsequent section.

2.3.1 NAMMA CYCLING PUBLIC BICYCLE SHARING FOR COMMUNITIES

Location Indian Institute of Science (IISC), Bangalore, Karnataka

Coverage Serving to IISC campus (No formal figure of coverage known)

System Type Manual (operated by employees at each station. However, registration

and renting is online)

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Operator Ride A Cycle Foundation (RACF)

Started 6th August 2012

Number of

Bicycles

150 Bicycles sponsored by TI Cycles India, part of the Muruguppan

Group based out of Chennai

Number of

Stations

4 Stations within the IISC campus sponsored by BCIL, a biodiversity

company based in Bangalore

Revenue Model 100% Sponsorship form more than one organization in lieu of

advertising their names and logos at stations. Bicycles donated by BSA.

Operating revenue is negligible not even sufficient to cover operating

cost.

Status Functional

Expansion Plan Based on the success of the pilot, the project will be expanded to a 2km

radius around the campus to students and faculty living in the area. This

then has the potential to grow into a wider network, which would

involve greater partnerships with the local municipal authorities to

improve road infrastructure for cyclists. During the consultant

discussion with Mr. Murali (Who is virtually the back bone of

NammaCycle) he said “we are Planning to add 100 Bicycle in 2014

depending on the sponsorships and bicycle donation from

Manufacturers”.

Existing and

Potential Issues

1. System alone is not able to generate enough revenue from user fee

to meet the Operation and Maintenance (O&M) cost

2. Large dependability on partners to sponsor the O&M cost and

expansion

3. Funds for research and development for developing customize

redistribution vehicle and for on-going customization in the bicycles

& stations is negligible

4. Largely depends on the volunteer or low cost personnel to run the

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system on daily basis which leads to situations when there is nobody

to answer the problem calls. During discussion Mr. Murali quoted

one example “sometimes bicycle locks don’t function so somebody

has to go from the nearest station and address it but if the

personnel move from the station then there will be nobody at the

station”

5. Inside the campus there is no theft and vandalism problem till date

but expansion outside the campus my lead to such problems.

ABOUT THE SYSTEM The Namma Cycle Campus Bicycle Sharing is being executed by Ride a Cycle

Foundation (RACF) to promote Bicycles for hiring by faculty/staff and visitors of

IISc. RACF, a Non-Profit Organization that promotes cycling in cities is looking to

expand the system in other campuses and also within IISc. NAMMA CYCLE started

with the aim of increasing connectivity and creating environmentally friendly

modes of public transportation. The name is inspired from ‘Namma’, which means

‘ours’ in Kannada, and signifies the concept of shared ownership. Figure 6 shows

one of the docking stations of the NAMMA system.

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Figure 6 Namma Cycle Station in IISC campus

Figure 7 NammaCycle Bicycles and Rack in IISC campus

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Namma Cycle uses a simple web application for the process of renting out bicycles. The

bicycles are available for rent at a network of nodes or

stations. A central stock circulates the bicycles between

nodes to ensure that bicycles are available at all nodes, at all

times.

The project works on a simple Sign-Up, Select, Ride and

Return system where students can sign-up via the website

and get a registration ID, select a cycle from any of the

station racks, ride the cycle to their destination and return it

to the nearest station.

Partners in this initiative are Ashwin Mahesh, a public policy

professor at IIM, Bangalore, and the CEO of Mapunity;

EMBARQ India, a non-profit that helps implement sustainable

urban mobility solutions; Gubbi Labs, a private research collective; and CiSTUP, a centre of

advanced research and training in transportation engineering. Ashwin Mahesh has been

instrumental in getting several sponsors on board. Sanjay Sridhar and others from EMBARQ

India have contributed expertise towards implementing the project. Gubbi Labs built the

software for the system, which will soon be free and open source to make it easily replicable

for similar programmes around the country. Professor Sitaram, Chairman, CiSTUP, is also the

chairman of the NAMMA CYCLE board and has been the liaison between the project and the

institute.

Figure 8 Namma Cycle Stations Location Map

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Figure 9 Typical Hoarding with Sponsors Names and Logos at Namma Cycle Station

2.3.2 AUTOMATED TRACKING AND CONTROL OF GREEN ASSETS (ATCAG) BIKESHARE

Location At Metro Stations and Near CBD in the Bangalore City, Karnataka

Coverage Serving to Metro commuters (No formal figure of coverage known but

as per official website “Registrations are limited to 300 numbers”)

System Type Automatic (No Manual interface at any of the stations)

Operator Automated Tracking and Control of Green Assets a Patent of Kerberon

Automations

Started 18th October 2011

Number of

Bicycles

Approximately 10 Bicycles at each station (Exact Number of Bicycles not

available)

Number of

Stations

9 Stations (6 metro stations - MG Road Station, Trinity Station, Halsoor

Station, Indiranagar Metro Station, SV Road Metro Station and

Biyappanahalli Metro station. And 3 other Docking stations at War

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memorial, Bible Society and Utility Building complex)

Revenue Model Mainly advertisement revenue from hoardings at stations and some

contribution from user charge and subscription (Formal revenue

structure is not available)

Status Functional

Expansion Plan This is treated as pilot project with limited subscription of 300 numbers.

The launch is to make feedbacks, suggestions, and complaints a well-

integrated factor to ensure a smooth operation and optimal user

experience on large scale deployment.

Existing and

Potential Issues

1. Full Automatic system with no human interface makes it difficult for

the first time user to utilize the system and ride bike.

2. No marking or signage’s for station location has been displayed to

guide the user while entering or leaving the metro stations

3. No personnel near stations to address small problems like card not

working etc. This can be huge problem in the starting years of

system in Indian context.

4. Only membership card holders can ride bicycle which may lead to

less or limited utilization of the system

5. Centralized approach to run the whole system may lead to delay in

addressing rider’s issue standing at the docking station.

ABOUT THE SYSTEM ATCAG is the India’s first and only completely automated bicycle sharing platform.

Completely designed and manufactured in India by Kerberon Automations from

scratch, the product is very well accepted and within a span of 18 months, the

company has earned high value customers in Bengaluru and Hyderabad in both

private and government sector and soon expanding. ATCAG-BikeShare is a

completely automated unit which automatically issues and accepts bicycles

electromechanically based on digital authentication via Contact-less Smart Cards.

ATCAG aims to integrate the card system with public transport system and install

system at each bus stop in Bangalore in future.

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Figure 10 Typical Docking station of ATCAG at MG road Metro Station

Figure 11 Locking/Unlocking Mechanism of ATCAG docking station

Anyone with valid government ID and Address proof can use the system. Each month during

the pilot phase of three months 100 registrants will be authorized to use ATCAG.

Registrations were closed after 300 registrations and on first-cum-first-serve basis. The

number is limited to 100 every month so as to target totally about 300 registered users over

3 month’s period to collect substantial feedback on overall operation. Figure 11 shows the

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locking/unlocking mechanism of the cycles in the system and Figure 12 shows the

registration process.

Figure 12 Registration process for using ATCAG Bicycle

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Figure 13: Advertisement Board at ATCAG station

ATCAG offers Focused Advertisement at all of its nine station locations. The very purpose of

Out Of Home (OOH) advertising medium is to allow businesses to connect with their target

audience. Every business has a very unique set of audience who form a refined subset of the

general public. By choosing to advertise on conventional OOH media stationed on public

roads and other generic locales, the hit-rate of grabbing the attention of the intended target

audience is diluted and also consistently un-predictive. With Kerberon’s concept of

Focussed Advertising, it make sure that every member of the audience who would view

adds is a member of intended target audience, by providing OOH infrastructure directly at

the door steps of target audience that include communities, apartments, work places etc.

thus exponentially increasing your “Advertising Effort : Business engagement ratio”.

2.3.3 DELHI CYCLES

Location At Metro Stations and nearby residential societies in Rohini, Delhi

Coverage Serving to Metro commuters

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System Type Semi-Automatic (Card based)

Operator Delhi Cycles Private Limited

Started February 2010 - November 2010

Number of

Bicycles

5 Bicycles at each station 20, station 4 ……1 20cycles sector 8 1314

Number of

Stations

4 Stations (1 metro station – Rohini East and 3 sub stations)

Revenue Model Privately funded

Status Closed

Expansion Plan This was a pilot project. It had to be expanded to 1 more metro station

with 7 substation but was unable to financially sustain.

Issues faced 1. Involvement of multiple agencies. There should be a single

window clearance for all the required permissions.

2. It is being treated as commercial venture by agencies while it

should be treated as public utility service.

3. Security deposit/ fees/ levies expected by agencies in lieu of

land usage and advertisement permission while even service is

not generating enough funds for its own. Allotment of land and

advertisement rights should be without any fees/levies

4. Huge capital cost involved which is non recoverable, Hence

capital cost be funded by government.

5. Big operational costs involved but expected to be recovered

from advt. revenue. However it will take time to generate fund

from advts, thus suggested that first year operational cost be

borne by Govt

6. No monitoring agency, hence allowing advertisers to exploit the

concept for advt. revenues in the name of cycling.

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7. Lack of cycling infrastructure

ABOUT THE SYSTEM

Reason for

closing

Non sustainable permissions:

1. No advertisement rights were given: To make it sustainable

advt. revenue was the only source of funds, while rental income

was negligible. Even that rental was asked to share

2. Very Short Tenure: Initially 6 months permission with an

extension of 3 months was given. No other financial assistance

was provided.

3. Only one Metro Station was allotted which was not sufficient to

leave its impression.

4. After huge efforts and private investment, a successful pilot was

completed but there was no hope of financial assistance/

advertisement rights for future

Figure 14: Parked cycles from Delhi PBS

2.3.4 CYCLE SHARE SYSTEM FOR AHMEDABAD CITY

Location Proposed near the University Area near BRTS corridor in the

Ahmedabad City, Gujarat

Coverage Propose to serve as feeder to BRTS system (Proposed to target 1000

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members)

System Type Proposed to be Semi-Automatic

Operator Selection is being done

Started Not finalized

Number of

Bicycles

650 Bicycles proposed

Number of

Stations

30 Stations proposed

Revenue Model System Sponsors will provide operating funds against advertising rights

for specified period. In addition Name branding on bicycles to cover

operating cost. During discussion it has found that it is proposed to

capture the funds under CSR from corporates to cover the capital or

start-up cost.

Status Proposal stage

Expansion Plan Not applicable

Existing and

Potential Issues

1. Day to running issues will be identified when system will come in

operation

2. Ambitious program with very optimistic figures of revenue from

which may be successful considering success stories of public parks

running on PPP mode in the city

3. Potential sources of funding have been identified. However,

commitment or closure from any of the sources is pending.

ABOUT THE SYSTEM Cycle sharing system for Ahmedabad city is being developed by a local consulting

firm known as “Centre for Green Mobility (CGM)”. CGM has conducted preliminary

study to plan for the cycle sharing system due to limitation of the data and

resources it has limited to planning for University area.

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The fare structure and operations schedule proposed by CGM is as under:

• First two hours free

• Next Half an Hour Ten Rupees

• One time User registration of 500 Rupees which refundable

• 16 hours operations outside the campus and 8 hours operations inside the CEPT

campus.

Figure 15 Proposed Bicycle Station size and Location in University Area, Ahmedabad

It was envisaged by the CGM that system will serve to daily commuters for short trips as

well as feeder to public transportation. But after series of discussion with Ahmedabad

Municipal Corporation (AMC) it is decided that system will be restricted to serve as

feeder to existing BRTS system to enhance ridership. Later based on the success AMC

may go for larger coverage. Operational Plan proposed by CGM provides the AMC

monitoring power to control the quality of service. Broadly Business plan and

Implementation plan has been approved by AMC but no launch date is being finalized.

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3 PBS IN PUNE – PLANNING AND DESIGN

3.1 PBS AS PER PUNE BICYCLE PROJECT AND SCOPE OF WORK The main objectives of creating a PBS master plan, in conjunction with a cycling master-plan

for Pune City are providing PBS as a sustainable alternative mode for short distance trips as

well as access/egress trip to/from the public transport. While the master plan is for the

whole city, phasing plans would help in prioritising the implementation. The scope of PBS

project includes location identification of the primary and secondary stations, demand

estimation of the cycles for different types of areas based on user survey and household

survey, prototype of a station design, a financial model, awareness program and finally a

phasing plan for implementation and monitoring.

3.2 STATION SELECTION: PRIMARY AND SECONDARY STATIONS

3.2.1 SPATIAL STATION LOCATION METHODOLOGY To fulfil the objective of providing last mile connectivity to the public transport

modes, the first step taken is to locate the primary PBS stands at bus stops which are

generally at a distance of 500-700 m. Bus stop locations have been considered for

the same. Then a 3 km buffer (cyclable distance) has been made for all the public

transport routes (bus/BRTS) (refer Figure 16) and secondary PBS stands are placed at

a distance of 300-400m to fulfil the first base criteria. Also, the overlapping stations

i.e. stations having distance less than 300m, have been discarded to avoid repetitions

(refer Figure 17). Figure 18 and Figure 19 represents the tentative locations of

primary and secondary PBA stations in the city.

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Figure 16: 3km buffer of the public transport routes of Pune

Source: iTrans

Figure 17: Sample of primary and secondary cycle sharing station locations

Source: iTrans

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Figure 18: Primary station locations

Figure 19: Secondary station locations

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3.3 PBS SYSTEM COMPONENTS While estimating the system requirement for the PBS system it is essential to decide which

type of system to be used for the project. There are generally two types of system used in

PBS project i.e., manual and automated system.

3.3.1 MANUAL SYSTEM A manual bicycle sharing system is one where transactions related to taking out and

returning a bicycle will be supervised. Supervision can be provided by a dedicated

employee or by non-dedicated staff who have other primary responsibilities. For

example, Namma Cycle Sharing system in Bangalore, where bicycle sharing systems

is managed and operated by the two person team per station within the campus of

Indian Institute of Science (IISC).

3.3.2 AUTOMATED SYSTEM In an automated bicycle sharing system, transactions related to taking out and

returning bicycles are unsupervised – the systems rely on self-service. Bicycles are

either locked to special electronically controlled racks or are equipped with an

electronically controlled lock of their own. In the former case, the racks are coin-,

credit card-, or electronic key card-operated. In the latter case, the locks on the

bicycles have a combination pad; users must call or send a cell phone text message

to the bicycle sharing operator to obtain a combination to unlock the bicycle. By

definition, automated systems rely heavily on information technology for user

interface, system control and monitoring. For example, ATCAG Bicycle Sharing

system in Bangalore which has fully automated card based system at each select

metro stations. Figure 20 represent the comparison between manual and automatic

bicycle sharing system.

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Figure 20 Comparison of manual and automatic bicycle sharing systems

Source: Bike- Sharing Guide document, Transport Canada by Gris Orange Consultant, 2009

3.3.1 HYBRID SYSTEM FOR PMC PBS Based on the above discussion and comparison table, a hybrid system will be more

suitable for our project area of 3 KM radii around BRT corridor and Bus routes.

Hybrid system would basically consist of manual interface at the stations to assist the

users and online smart card based system for transactions. The bicycles in this type

of system will be locked or unlocked manually whenever required. The Hybrid

system will be comprised of the following components.

3.3.1 INFRASTRUCTURE COMPONENTS Bicycles - Shared bicycles need to be easy to use (refer Figure 21), adaptable to users

of different sizes, mechanically reliable, resistant to vandalism or theft and

distinctive in appearance. Bicycle should have the following features: an enclosed

chain, an adjustable seat, mud- guards, reflective strips on the wheels, front and rear

lights, a bell, a kickstand, a portable lock, a handlebar mounted bag rack or a basket;

and wide, air filled tires.

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Figure 21 Bicycle sample

Docking stations – Where bicycles are locked to designated racks when not in service

(refer Figure 22). In most cases, bicycles are attached to the rack via a specialized

coupling system. The racks therefore act in essence as “stations”. The vast majority

of bicycle -sharing systems across the globe feature fixed stations. Even though it’s

looked at fixed stations there will be personnel at every station to help the unlocking

and locking for the first time users. The locks can be controlled either by key or push

button system in the station itself by authorize personnel.

Figure 22 Docking Stations

System access and user registration - To access bicycles at docking stations, users

need to pay the fees and unlock the bicycle from the stand. As explained above

unlocking can be done through human interface from authorize personnel or

automatically. However, for payment of user fee one time online registration can be

done through PBS system specific mobile based applications. This registration will

also serve as the record of the user and users can also avail lucrative discounts

through monthly or yearly memberships.

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Figure 23 Access Card

System status information systems – Real time information about the availability of

bicycle at particular stations, is necessary for the individual user as well for the

operator. A web based central control room connected to information supplied by

individual stations can be used to disburse the information. The information can be

sent to register users via message on mobiles or to anybody who is connected to the

android application of the PBS system as an alert or update.

Maintenance program - Maintenance and logistics are large operational issues, it is

especially depended upon the quality of bicycles used in the system. One mobile

repair vehicle for every 500 bicycle can be proposed for this project for monthly

service and replacement of parts of bicycles.

Bicycle redistribution vehicles - In peak hours or even in off peak hours it may be

observed that bicycles are accumulated at one particular station or select stations.

Thus it’s required to redistribute them to other stations where it can be made

available to other users. It is proposed to deploy at least 1 redistribution vehicle

(refer Figure 24) for every 50 bicycles which can be a modified e-rickshaws. Also,

credit reward or incentive can be given to users to ride a bike from crowded stations

to empty stations.

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Figure 24 Redistribution Vehicle

Mobile Station – Moving station can be used at areas where there is a seasonal

demand or site specific constrains for development of permanent structure. In this

case there are two mobile stations proposed inside Pragati Maidan to cater to

seasonal demand during fairs, festivals, and one mobile station is proposed at India

gate to cater to tourist/recreational demand. This mobile station can be as same as

the redistribution vehicle i.e., modified electric vehicle to pull with trailer to keep 10

bicycles. Another possible profile of this mobile station can be open platform electric

vehicle with space to keep 10 bicycles (refer Figure 25). In both the cases the

dimensions of mobile station will be approximately 6 meter in length and 2 meter in

width.

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Figure 25 Mobile Station

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3.3.2 BICYCLE SPECIFICATION AS PER TOOLKIT FOR PUBLIC CYCLE SHARING SYSTEMS, MOUD

The bicycle should be attractive and durable. The overall appearance of the cycle is a

key element in the overall branding of a cycle sharing system and should project a

sleek, modern image. The design can differentiate the cycle sharing fleet from

regular cycles in the city through distinctive design, colours, and graphics. The bicycle

specifications for the bicycles to be used in Public bike sharing systems in India are

presented in the Figure 26. These specifications are as per the “Toolkit for public

cycle sharing systems, Ministry of Urban Development, Government of India, Version

4, June 2012, page 10-11”.

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Figure 26 Bicycle Specifications

Source: PBS toolkit, MoUD

Some other examples of specifications of bicycles used in other countries are

described as under:

Public bike sharing scheme in Denver, Colorado, USA (refer Figure 27)

Chain Box: Chain Box so that the chain is not rusted.

Brakes: Rom Brakes not used, external wires absent. Hub Brakes can be seen.

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Wheel and Tube Size: To set up in places that are frequently visited by the students

(like Canteen)

Stand: Double Kickstand at the centre

Lights: The front and rear lights are always on when the bike is in motion, powered

by a generator (“dynamo”) in the front hub. If the front wheel stops rotating, such as

when you stop at a stop sign, the lights will remain illuminated, but only for a short

time.

Figure 27 Bicycle from Public Bike sharing scheme in Denver, Colorado, USA

BICYCLE FROM VELIB VELIB Public bike sharing scheme in Paris, France (refer Figure 28)

Weights: 22.5k.

Chain Box: Chain Box not present

Brakes: Hub Brakes can be seen

Wheel and Tube

Size: 26 inches

Stand: Double Kickstand at the centre

Other features:

• Easy to use system for adjusting saddle height

• Capacious front basket

• SUPER Rear wheel chain guard to protect clothing

• Front and rear lights automatically on at all times, day or night

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• Front and rear brakes built into the wheel hubs

• Wide handlebars for greater stability.

• Anti-theft device with built-in key.

Lights: The front and rear lights are always on when the bike is in motion, powered

by a generator (“dynamo”) in the front hub. If the front wheel stops rotating, such as

when you stop at a stop sign, the lights will remain illuminated, but only for a short

time.

Figure 28 VELIB Public bike sharing scheme in Paris, France

BIXI Public bike sharing scheme in Montreal, Canada (refer Figure 29)

Chain Box: Chain Box so that the chain is not rusted.

Brakes: Rim Brakes not used, external wires absent. Hub Brakes can be seen.

Wheel and Tube

Size: To set up in places that are frequently visited by the students (Canteen)

Stand: The aluminium-frame BIXI weighs 20 kilograms and has three gears. Designer

Michel Dallaire opted for an enclosed chain, as well as hidden cabling to reduce the

prospects of oil stains and vandalism.

The BIXI has always with a rack and bungee cord for storing a handbag or briefcase.

Seat height is the sole possible adjustment by any user.

Page | 51

Lights: The front and rear lights are always on when the bike is in motion, powered

by a generator (“stops rotating, such as when you stop at a stop sign, the lights will

remain illuminated, but only for a short time.

Figure 29 BIXI Public bike sharing scheme in Montreal, Canada

Nextbike – Public Bike sharing system in Glasgow, United Kingdom (refer Figure 30)

Page | 52

Figure 30 Next Bike bicycle specifications from Next bike public bike sharing system in Glasgow, United Kingdom

Page | 53

3.4 METHODOLOGY

3.4.1 CYCLE DEMAND METHODOLOGY The bicycle demand for the PBS system i.e. the number of bicycles required for the

cycle sharing system has been calculated from the user survey. The potential PBS

riders that are being considered are public transport commuters for their

access/egress trip and commuters having short distances trips.

The overall trip calculations are based on the per capita trip rate (PCTR) for the city,

which has been calculated based on household survey i.e. total number of trips in a

household divided by household size. Then the PCTR number has been multiplied

with the total population of the city to extrapolate the actual number of trips in the

city. In addition to this, the percentage share of access and egress trips have been

taken from the household survey.

Following is the step by step methodology that has been used to calculate the

potential demand of the access/egress trips from the user survey data:

• Initially, the number of commuters who are willing to use PBS have been filtered.

• Then, among those commuters who fall under the age group of 18-35 years have

been chosen as it has been assumed that the highest chance of mode shift for an

access/egress trip is among this age group.

• Also, a filter for daily trips has been put on the trip frequency as the PBS service

would be successful only when a major chunk of daily commuters are shifted to the

system

• Following the above filters, another filter of access/egress trips having a time frame

of 10 minutes or lower have been considered as 10 minutes of time is ideal for

cycling trips. It is followed by a filter of access/egress trip length of 0.3 to 3 kms.

• A filter of total trip time more than 13 minutes and total trip length of more than 4

km has been put in order to exclude the short distance trips.

Page | 54

For calculating the potential demand of the short distances trips from the user

survey data, first three steps are similar as above and are followed by a filter on total

trip time as 0-13 minutes and total trip distance as 0.5-4 kms.

The short distance trips have been calculated mode wise so as to look the share of

each mode. It includes Public Transport (Bus and BRTS) and also including

intermediate public transport (Auto rickshaws), two wheelers, cycles and walking.

Waling as a mode has been taken in order to consider long distance pedestrians who

are mostly captive pedestrians and currently doesn’t have a mode choice. PBS will

not only facilitate them but will also increase the visibility of cyclists.

Figure 31 and Figure 32 represents the methodology flow chart for calculating the

demand estimation from the user survey for access/egress trips and short distance

trips respectively.

Figure 31: Cycle demand methodology for access/egress trips from user survey

Source: iTrans

Page | 55

Figure 32: Cycle demand methodology for short distance trips from user survey

Source: iTrans

3.5 DATA COLLECTION AND ANALYSIS Regarding the cycle sharing system, trip profiles of the commuters have been captured in

the street user survey as well as the household survey so as to estimate the potential

demand for the cycle sharing system. Following are the details for the two surveys:

3.5.1 STREET USER SURVEY Following is the typical commuter profile for the whole city from the street user

survey:

It has been observed that 30% of the street user survey sample are current cyclists

and almost 46% of the respondents are in the age group of 21-35 years i.e. young

generation. With respect to the gender, 61% are males.

Page | 56

Figure 33: Cyclists vs. non cyclists Figure 34: Age group Figure 35: Gender

Almost half of the respondents have a household monthly income below Rs. 20,000

followed by 20% belonging to an income bracket of Rs. 20,000-30,000. Majority of

the commuters are either in service sector (47%) or students (28%). Refer Figure 37.

Figure 36: Household monthly income

30%

70%

cyclists Non cyclists

7%

18%

46%

22%

7%

0-18 18-20 21-35

36-50 >50

61%

39%

Male Female

49%

20%

14%

5%

2%

1% 1%9%

<20k 20-30k 30-45k 45-60k 60-80k 80-1l >1l Refused

Page | 57

Figure 37: Occupation

Almost half of the commuters own at least 1 motorized two wheeler whereas only

19% of them own one or more four wheeler. However, ownership of cycles is

comparatively low as 59% of the commuters doesn’t own even a single cycle.

Figure 38: Two wheeler ownership Figure 39: Four wheeler ownership Figure 40: Cycle ownership

Two third of the overall trips are daily trips followed by 17% of the occasional trips.

Work trips are highest in number with a share of 59% which are followed by 22%

education trips.

47%

9%

10%

28%

2%

3%

Service Business/self employed Housewife Student Retired Other

31%

46%

20%

3% 1%

0 1 2 3 4

81%

16%

2% 1%

0 1 2 3

59%

33%

6%

1%

0 1 2 3

Page | 58

Figure 41: Trip Frequency Figure 42: Trip Purpose

With respect to the access trips, 96% are walk trips and 82% of them are made

within 10 minutes of time and are free of cost.

Figure 43: Access trip mode Figure 44: Access trip time Figure 45: Access trip expense

However, in case of mainline trips, 39% of them are made by motorized two

wheelers which is followed by 21% walk trips and 24% bus and BRT combined trips. It

has been observed that cycles have a share of 10% which shows how cycles are still a

mainline mode for a considerable amount of commuters in the city. With respect to

trip time, 59% of the trips are made between 11-30 minutes of time frame and 29%

of them under 10 minutes of time. Moreover, 57 % of the trips are made by spending

not more than Rs.10 which shows that the transportation is affordable in Pune.

66%7%3%

3%

4%17%

Daily Twice a week

Once a week Twice a month

Once a month Occasionaly

59%22%

9%

7%

4%

Work Education Shopping

Recreation Others

96%

2%1%1%

Walk Cycle 2w Auto

38%

44%

14%3% 1%

1 to 5 6 to 10 11 to 20

21 to 30 >30

95%

2% 1%1%

0 1 to 5 6 to 10

11 to 20 21 to 30

Page | 59

Figure 46: Mainline trip mode Figure 47: Mainline trip time Figure 48: Mainline trip expense

In case of egress trips mode, a similarity has been observed with access trips as 94%

of the trips are walk trips with 86% of them made within 10 minutes of time and

majorly free of cost.

Figure 49: Egress trip mode Figure 50: Egress trip time Figure 51: Egress trip expense

It has been observed that around 84% of the total access trip commuters’ are willing

to use cycle as a mode if state of art cycle infrastructure is created in the city.

Similarly, 93% of the total egress trip commuters’ are willing to shift to cycle, though

this would be a major convenience for the current pedestrians. It will provide a

modal choice to the current captive pedestrians which can help in increasing the

visibility of cyclists. (Refer Figure 52and Figure 54)However, the most interesting

21%

10%

39%

2%

5%

19%

3%

Walk Cycle 2w 4w

BRT Bus Auto Cab

5%

19%

38%

21%

10%

5%

1 to 5 6 to 10

11 to 20 21 to 30

31 to 50 >50

30%

8%

19%

22%

10%

7%

3%

0 1 to 5 6 to 10

11 to 20 21 to 30 31 to 50

>50

94%

3%2%

Walk Cycle Auto

51%35%

7%5% 2%

1 to 5 5 to 10

11 to 20 21 to 30

>30

92%

5%1% 1%1%

0 1 to 5

6 to 10 11 to 20

21 to 30

Page | 60

observation is, 78% of the mainline trip commuters’ are willing to opt for cycle as a

mode choice for the mainline trip. (Refer Figure 54)

Figure 52: Shift to cycle for access trips if cycle infrastructure is made

Figure 53: Shift to cycle for mainline trips if cycle infrastructure is made

Figure 54: Shift to cycle for egress trips if cycle infrastructure is made

84%

16%

Yes No

78%

22%

Yes No

93%

7%

Yes No

Page | 61

Another interesting observation has been made with respect to willingness to shift to

PBS if such service is provided. 78% of the access trip commuters and 72% of the

mainline trip commuters as well as egress trip commuters’ are willing to use for their

respective trips. Though the number are slightly less than the previous condition of

improving the infrastructure but it is still a very huge demand from the service

providing and modal shift aspect.

Figure 55: Shift to PBS for access trips

Figure 56: Shift to PBS for mainline trips

78%

22%

Yes No

72%

28%

Yes No

Page | 62

Figure 57: Shift to PBS for egress trips

When asked about the amount that the commuters’ are willing to pay for utilising

such service (PBS), 38% wanted it to be free for first half an hour whereas 46% are

willing to pay up to Rs. 5 for first half an hour. In case of monthly subscription,

majority (55%) of the people agreed to pay up to Rs. 200 for the service.

Figure 58: Amount willing to pay for a 30 minutes ride on PBS Figure 59: Amount willing to pay for a monthly subscription

A comparison of awareness of various kind of benefits among cyclists and non-

cyclists has been done. Both the type of commuters are highly aware of the health

benefits and least about the fact that cycling is actually a fast mode. Though

awareness of all the aspects for both the type of commuters is more than 90%, but if

a comparison is done among them, as expected, cyclists are more aware of all the

aspects than non-cyclists. (Refer Figure 60and Figure 61)

72%

28%

Yes No

38%

46%

15%

1%

Free Upto 5 6 to 10 11 to 15

26%

55%

16%

2%

Free 100 to 200 201 to 500 >500

Page | 63

Figure 60: Awareness of benefits of cycling: cyclists

Figure 61: Awareness of benefits of cycling: non cyclists

Another comparison among cyclists and non-cyclists has been done. This is regarding

the rating of importance of various factors for cycling. Separate cycle tracks on busy

main roads has come up as the most important factor for both type of commuters. It

is followed by preventing motorized two wheelers on the cycle tracks from the

cyclists perception whereas provision of cycle parking facilities is the second most

important aspect for current non-cyclists commuters followed by the prevention of

motorized two wheelers on the cycle tracks. Availability of the bicycle repair shops is

99.897.1 98.2 97.8 96.9 96.9 96.2

94.5

0.22.9 1.8 2.2 3.1 3.1 3.8

5.5

91.092.093.094.095.096.097.098.099.0

100.0101.0

yes no

99.095.3

97.594.7 94.2 93.7 94.2

91.2

1.04.7

2.55.3 5.8 6.3 5.8

8.8

86.088.090.092.094.096.098.0

100.0102.0

yes no

Page | 64

also on top priority for the cyclists. Remaining all other aspects have a similar gradual

fall in the importance but still holds a lot of importance.

Figure 62: Importance for cycling: cyclists

Figure 63: Importance for cycling: non cyclists

0.0 20.0 40.0 60.0 80.0 100.0 120.0

Separate cycle tracks on busy main roadsCycle parking facilities

Prevent motorcyclists on cycle tracksTrees / shade along cycling Routes

Cycle parking/ rental facilities at public transport…Prevent pedestrians on cycle track

Smooth surface for cycle tracks / pathsSitting / resting areas along cycle tracks

Toilets/ water taps along cycle tracksSeparate signal (phase) or priority for cyclists at…

Bicycle insuranceBicycle repair shops

Not et all important less important does not matter somewhat important very important

0.0 20.0 40.0 60.0 80.0 100.0 120.0

Separate cycle tracks on busy main roads

Cycle parking facilities

Prevent motorcyclists on cycle tracks

Trees / shade along cycling Routes

Cycle parking/ rental facilities at public transport…

Prevent pedestrians on cycle track

Smooth surface for cycle tracks / paths

Sitting / resting areas along cycle tracks

Toilets/ water taps along cycle tracks

Separate signal (phase) or priority for cyclists at…

Bicycle insurance

Bicycle repair shops

Not et all important less important does not matter somewhat important very important

Page | 65

3.5.2 STREET USER (BRT ZONES) Following is the typical commuter profile from the street user survey in zone 8 and 9

which are the BRT zones of the city:

It has been observed that 31% of the commuters are cyclists and majority of them

(56%) are in the age group of 20-35 years i.e. the young generation followed by 21%

middle income age group. With respect to the gender, almost half of them (46%) are

females.

Figure 64: Cyclists vs non-cyclists Figure 65: Age group Figure 66: Gender

More than half (54%) of the respondents have a household monthly income below

Rs. 20,000 followed by 14% belonging to an income bracket of Rs. 20,000-30,000.

Majority of the commuters are either in service sector (54%) or students (18%). Refer

Figure 68.

Figure 67: Household Monthly income

31%

69%

cyclists non cyclists

5%11%

56%

21%

6%

0-18 18-20 20-35

35-50 >50

54%

46%

Male female

54%

14%

16%

4%

3% 2%8%

<20k 20-30k 30-45k 45-60k 60-80k >1l Refused

Page | 66

Figure 68: Occupation

Almost half of the commuters own at least 1 motorized two wheeler whereas only

20% of them own one or more four wheeler. However, ownership of cycles is

comparatively low as 61% of the commuters doesn’t own even a single cycle.

Figure 69: Two wheeler ownership Figure 70: Four wheeler ownership Figure 71: Cycle ownership

70% of the overall trips are daily trips followed by 14% of the occasional trips. Work

trips are highest in number with a share of 77% and are followed by 10% education

trips. Work trips are comparatively higher in this zone compared to the overall city

whereas education trips are less than half for the same.

54%

12%

14%

18%

2%

Service Business/self employed Housewife Student Retired

34%

45%

15%

3% 3%

0 1 2 3 4

80%

17%

2%1%

0 1 2 3

61%

35%

3% 1%

0 1 2 3

Page | 67

Figure 72: Trip Frequency Figure 73: Trip Purpose

For the access trips, 95% commuters walk whereas the rest take an auto. For the

same 88% of them are made within 10 minutes of time and are free of cost as 95% of

them have zero expense.

Figure 74: Access trip mode Figure 75: Access trip time Figure 76: Access trip expense

However, in case of mainline trips, 39% of them are made by motorized two

wheelers which is followed by 22% walk trips and 23% bus and BRT combined trips.

The observation for this area is similar to the overall city. It has also been observed

that cycles have a share of 8% which shows how cycles are still a mainline mode for a

considerable amount of commuters in the city. With respect to trip time, 55% of the

trips are made between 11-30 minutes of time frame and 28% of them under 10

minutes of time, which are similar in comparison to the overall city. Moreover, 54 %

70%

7%

2%4%

2% 14%

Daily Twice a week

Once a week Twice a month

Once a month Occasionaly

77%

10%

5%6%

3%

Work Education Shopping

Recreation Others

95%

5%

Walk Auto

43%

45%

9%

3%

1 to 5 6 to 10

11 to 20 21 to 30

95%

1%1% 2%

0 6 to 10

11 to 20 21 to 30

Page | 68

of the trips are made by spending not more than Rs.10 which shows that the

transportation is affordable in Pune.

Figure 77: Mainline trip mode Figure 78: Mainline trip time Figure 79: Mainline trip expense

In case of egress trips mode, a similarity has been observed with access trips as 95%

of the trips are walk trips with 85% of them made within 10 minutes of time and

almost free of cost. This is similar to the overall pattern of the city.

Figure 80: Egress trip mode Figure 81: Egress trip time Figure 82: Egress trip expense

22%

8%

39%

2%

13%

10%

2% 3%

Walk Cycle 2w 4w

BRT Bus Auto Cab

9%

19%

38%

17%

10%6%

1 to 5 6 to 10

11 to 20 21 to 30

31 to 50 >50

31%

7%16%

25%

11%

7%

4%

0 1 to 5

6 to 10 11 to 20

21 to 30 31 to 50

>50

95%

1%2% 1%1%

Walk Cycle 2w

Auto other

46%

39%

11%

3%

1 to 5 5 to 10

11 to 20 21 to 30

97%

1% 1% 1%

0 6 to 10

11 to 20 21 to 30

Page | 69

Majority of the commuters (74%) uses BRT system, however, only 21% uses it daily.

A major chunk (45%) of the commuters uses it occasionally. However 81% are willing

to use BRTS more frequently if a PBS station is easily available within 5 minutes of

origin/destination and at the station. In case of easy availability of an auto rickshaw,

only 37% of the commuters agreed to use it more frequently.

Figure 83: BRTS users Figure 84: Frequency of using BRTS

Figure 85: Willingness to use BRT more frequently if PBS station is easily available within 5 minutes of origin/destination and at BRT station

Figure 86: Willingness to use BRT more frequently if auto rickshaw is easily available within 5 minutes of origin/destination and at BRT station

74%

26%

Yes No

21%

18%

16%

45%

Daily Twice a week

Four time a month Occasionaly

81%

19%

Yes No

37%

63%

Yes No

Page | 70

When asked about the amount that the commuters’ are willing to pay for utilising

such service (PBS), 28% wanted it to be free for first half an hour whereas 56% are

willing to pay up to Rs. 5 for first half an hour. There has been slight increase in the

number of users who have agreed to pay Rs.5 for first half an hour in comparison to

the overall city. In case of monthly subscription, majority (61%) of the people agreed

to pay up to Rs. 200 for the service

Figure 87: Amount willing to pay for a 30 minutes ride on PBS Figure 88: Amount willing to pay for a monthly subscription

28%

56%

14%

1%

Free Upto 5 6 to 10 11 to 15

22%

61%

14%

2%

Free 100 to 200 201 to 500 >500

Page | 71

3.5.3. Cycle demand calculations As per the methodology, following is the demand estimation calculations of cycles

for the proposed PBS system:

Initially the per capita trip rate (PCTR) for the city of Pune has been calculated which

came out as 1.92. It has been calculated by dividing the total number of trips from

the household survey which were about 11,643 by total number of people surveyed

which were about 6,074. Then this PCTR number is multiplied with the population of

the city which is about 31,24,458 (Census 2011), total number of actual trips in the

city are revealed which are 59,89,144 in number.

From the total number of trips (11,643), access and egress trips were counted

separately. There were about 1,757 access trips and 1,709 egress trips i.e. 15.09% of

access and 14.68% of egress trips. These number were then used to calculate the

total number of access and egress trips in the city by multiplying it with the actual

number of trips. Thus, revealing 9,03,798 access trips and 8,79,107 egress trips.

The total number of potential access, egress and short distance trips that are willing

to shift are calculated. The percentage share for these trips has been calculated from

the user survey data based on the methodology mentioned in section 3.2.1. 20% of

access trips and 13% of egress trips which when multiplied with the total access and

total egress trips provides the total number of access and egress trips that can be

shifted to PBS. The numbers are 1,80,759 of access trips and 1,14,283 of egress trips.

With respect to the short distance trips that can be shifted to PBS, only 6.08% of the

actual number of trips i.e. 3,64,189 trips can be considered as per the criteria used to

identify the short distance trips. This number was divided further based on mode

use. Following is the mode wise data: Public transport including IPT (4,705 trips), two

wheelers (24,469 trips), cycles (7,101 trips) and walk (3,935 trips).

Thus, the final number of trips (access + egress + short distance) that can be shifted

to PBS are 659183 trips. Considering one cycle can ferry cater to 7 trips per day, total

cycles required to fulfil the demand are 94,169. If we fulfil only 25% of the demand,

about 23,500 cycles would be required.

Page | 72

3.6 STATION DESIGN A station space would consist of bicycle parking locking space i.e. docking points, kiosks and

control centres. It is proposed to have multiple number of docking stations at easily

accessible locations and high density to encourage use of this scheme. The docking station

shall have a maximum capacity of 10 docks along with sheds and advertisement panels. All

stations need to accommodate a hybrid system in which check-in and check-out with smart

cards but manual locking facilities. Hybrid system reduces operating expenses, improve

efficiency, and provide a better user experience. Docking stations are the entry point for any

user to the system and play very important role in brand building. Stations will be designed

to look similar and provide large spaces for advertisements. In terms of size, stations have a

bigger visual impact than individual cycles in promoting the PBS. The proposed design of a

docking station is shown in Figure 89, and Figure 90.

Figure 89 Proposed Station Shelter Design

Figure 90 Proposed Docking Station Design

Page | 73

The details about dimensions, material, plan view and elevation are presented in the figures

below.

Figure 91 Proposed main station Plan

Page | 74

Figure 92 Proposed Sub Station Plan

The Elevation section are of the scale 1:50 as seen in the figure below:

Page | 75

Page | 76

Figure 93 Proposed Elevation of the Station Design

At each station either on the front side or side wall, depending on the ease of access and

visibility for the uses, there should be small location map with necessary information like

Page | 77

customer help line, complaint help line and email ID displayed permanently. A small

template for such signage map is presented in Figure 94.

Figure 94 Sample map and information to be displayed at each station

Page | 78

4 PBS IN PUNE - IMPLEMENTATION

4.1 OPERATIONAL PLAN This operational plan is based on the following model:

1. The PBS system for first years will be capitalized with Government investment and

private contributions and will use that capital to purchase the equipment, pay

personnel cost, other recurring cost, required to operate a bicycle sharing system in

the base year (FY 2017-18).

2. The PBS system will generate majority of operating revenues from the

advertisement. The remaining small share will be generated from user charge and

Corporate Social Responsibility (CSR) funding form corporates. Operating revenues

should be sufficient to:

a) Pay on-going operating costs (the largest costs will be for maintenance, system

operating contract, payroll, replacements due to theft and vandalism),

b) On-going promotional cost and

c) Accumulate sufficient reserves to replace bicycles and docking stations at the end

of their useful life.

For bicycles, the useful life is up to five years (depends on warranty offered by the bicycle

supplier). For docking stations, the useful life is approximately 10 years. It is projected that a

major expansion and replacement of the system parts/components would require a second

round of capital investment. Therefore it is suggested that operator should actively seek

corporate sponsorship and Government support for major expansion and replacement

operations.

Installation and O&M Agreement with PBS Vendor

In order to implement the PBS system Operator/Company will sign two agreements with a

system vendor: (1) an initial purchase agreement for bicycles, docking stations, spare parts

inventory, and initial installation services, and (2) a multi-year software license or one time

procurement/development of software and operating agreement covering the provision of

back-end services. In the procurement process, Request for Proposals will be issued which

will essentially covers the following:

Page | 79

• All equipment, including bikes, docking stations, cards and spare parts (including

maintenance vehicles)

• Initial docking stations installation

• Regular maintenance and repairs of docking stations and bicycles

• Training for local maintenance and repair staff

• Warranty on bikes and docking stations (products under warranty could be replaced,

repaired by manufacturer, or repaired locally with reimbursement)

• Bike share back end application and service:

o Database of subscriber information, user agreements, usage data, etc.

o On-line registration interface (linked to local webpage)

o Web site (build, host, maintain)

o Walk-up registration interface

o Communications between kiosks, web site, and Application

o Data Security/Privacy

o Financial transactions

o Real time system map (linked to local webpage)

o Data reporting (usage, repairs needed, rebalancing needed, etc.)

o Technical service

• Customer service for registration/financial transactions

• Demarcation of docking station (through consultation with key stakeholders); local

permitting

• Marketing and promotions

• Maintenance, repair and rebalancing of bicycles

• Maintenance vehicles and equipment (including tools specific to bike)

Agreements with Local Governments

PBS system operator/company may sign separate agreements with the MoUD, PMC,

Corporators, Transport department, PMPL, RWA’s and PWD. These agreements could

address the following points:

1. Right of Way Usage - Individual docking station locations will go through applicable

review processes and that required permits must be obtained. Some common issues

Page | 80

should be addressed in the RFP stage which will be applicable to all docking stations,

including:

o License to operate public bicycle sharing in right of way, including agreed-upon advertising or sponsor recognition, subject to permit approval

o Provision of space/land 1. Grant of Funds as capital investment, Conditions on Use of Funds, Performance

Requirements 2. Other Support - Other forms of support may be memorialized in RFP.

The operational plan and Contractual agreements for PBS system are summarized in Figure 95 and the potential roles of the stakeholders are summarized in Table 1.

Page | 81

Figure 95 Operational plan and Contractual Agreement for PBS

Page | 82

Table 1: Potential roles of stakeholders

Stakeholder Potential Roles

PMC • Operator/Vendor selection • Expansion approval • Contract with capital investor and operator • Provide space for bike share station • Provide Advertisement permission as per circle rates • Monitoring and Evaluation

Corporators • Enact regulatory changes, if necessary PWD • Ensure integration of the system with bicycle Infrastructure like signage

and signalling under PWD to support increased bicycle traffic volume. • Ensure installation of PBS station location maps throughout the city. Maps

would provide the nearby station locations in the zoomed part of the respective areas.

Transport Department • Ensure integration of the system with bicycle Infrastructure like signage and signalling to support increased bicycle traffic volume.

• Ensure proper installation of advertisement according to the guidelines. PMPL • Ensure integration of public bicycle infrastructure with bus infrastructure

under PMPL. • Promote the use of public bicycles to current bus users

Police • Maintain a safe environment for public bicycle • Enforce the safe use of public bicycles • Protect the system from theft and vandalism

Community groups, RWAs and NGOs

• Build support among citizens • Provide bicycle safety education • Promote the use of public bicycles

Bicycle and Ancillary Accessories Manufacturers

• Build support among Manufactures • Sponsor the O&M cost, if possible

Page | 83

4.2 REVENUE GENERATION

4.2.1 ADVERTISEMENT REVENUE As per section 3.5.1, 23,500 cycles have been considered for implementing the PBS

system. For calculating the revenue that can be generated through the total

advertisement space, number of cycle stands have been calculated using the number

of cycles in the system. The number of cycles have been divided proportionate to the

ward population in order to distribute the cycles rationally.

Then, the number of primary and secondary PBS stations were counted and the

number of cycles in each ward were distributed equally among the total number of

PBS stations. However, it should be noted that the capacity of primary station has

been taken double as that of the secondary stations because the primary stations

have been strategically placed where the demand would be high and are located

mainly on the major roads or nearby commercial or institutional areas.

When the number of cycles per PBS station were identified, the number was then

multiplied with a factor of ‘1.8’ to calculate the required number of docking spaces

per station. Then finally this number has been divided with the capacity of one

prototype of each type i.e. 20 docks per primary station and 10 docks per secondary

station. The final number gave the number of docks required in each primary as well

as secondary station to accommodate the designated number of cycles for the

respective stations. As per the number of docks, advertisement space was calculated

for each station, taking pre calculated space for one prototype and adding only the

front space for additional docks.

Currently, an average rate of Rs. 125 per square foot (Average rate of 7 available

locations) has been considered for calculating the revenue generation from the

advertisement space which is coming out to be around Rs. 1.92 crores per month.

Details calculations can be seen in the attached Annexure.

Page | 84

4.3 BRANDING AND MARKETING The communication strategy for the proposed Public Bicycle System is an integral element

of developing and implementing the system.

4.3.1 CONTEXT Public Bicycle System is a new product for Pune. There is a range of communication

needs at different stages of initiating, launching and running the PBS. It is important

to establish early on the benefits to the city from the Public Bicycle Systems. PBS can

provide improved mobility options for the public, reduce dependence on motorized

modes, and consequently help improve air quality, reduce noise, and improve road

safety as well as provide personal health and economic benefits for people.

The fact that PBS systems are a form of public transport must also be communicated

to policy makers and the public. Earlier attempts to set up PBS in Pune were not

successful partly because of the unrealistic expectation that the PBS can be a self-

financing or profit making entity. The city has to invest in PBS and all the information

necessary to develop an appropriate financing and institutional model must be

provided to the policy makers as well as the general public. Political leaders,

sponsors, promoters and supporters can then help build up the supportive political

and social climate.

Since PBS is a completely new system, and unlike existing cycle rentals, considerable

public education will be needed. Different types of barriers to cycling, or to trying out

or accessing the new PBS may exist. The communications would need to be done

using a mix of media and methods appropriate for people in different age groups,

gender and socio-cultural contexts. In addition, certain groups may need assistance

in overcoming particular barriers, such as lack of smart phones or funds for

membership. Early interaction with different potential user groups should aim also

to identify such barriers and help the system planners develop special schemes to

overcome such barriers in accessing PBS.

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An extensive infrastructure of PBS stations would come up rapidly. The support of

residents and other people in each area that is expected to host PBS would be

essential in siting the stations meaningfully, without inconvenience to the public.

Their support is essential in the care and safety of infrastructure.

In parallel, the different types of transportation service providers in Pune would also

need to understand the particular mobility niches that PBS fills. The complementarity

between different modes/ services such as public or company buses, auto rickshaws,

rental cycles etc. would need to be brought out in discussion with the providers of

these services. Communications could be jointly devised and disseminated in a

mutually beneficial way to the public to present the range of mobility options

available to them.

Traffic Police have a critical role in facilitating cycle-friendly traffic management as

well as in safety of users and the infrastructure. Early engagement and coordination

with the Traffic Police should be done to have adequate time to prepare

management guidelines/ SOPs and arrange orientation programmes for on ground

personnel. Orientation events should also be done for any additional wardens

deployed.

The media, NGOs and experts help shape public opinion. The communication efforts

should engage with them for effective outreach and oversight of the new systems

being set up.

This document outlines the likely communication needs and the institutional

arrangements for carrying out IEC processes at different stages.

4.3.2 PURPOSE OF THE COMMUNICATION STRATEGY The PBS Communication Strategy offers a framework and steps to be taken by PMC,

in order that:

• The public and different actors have access to adequate information about PBS

• Potential users are facilitated to use PBS through appropriate branding, public

education and promotion activities

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• The public and different stakeholders have access to mechanisms for effective

engagement in the evolution of a high quality PBS in Pune

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Public oversight,

governance inputs Public/ all citizens

Pride is system,

monitoring and security

Residents in areas

where PBS is set

up

Policy decisions Elected

Representatives

Cycle supportive traffic

management Traffic Police

Sponsorships PBS Promoters/

Financiers

PMC PBS Cell

Facilitate PBS use

among groups with

limited access

Potential PBS

Partners

Strengthen

complementarity,

mitigate negative

perceptions

PMPML/

Paratransit/ Cycle

rental

Expert inputs, oversight NGOs and expert

groups

PBS Operator

Potential Users

Facilitate information

dissemination, public

oversight

Media agencies

How to use

PBS, benefits,

feedback,

grievance

redress

Figure 96: Stakeholder and communication links with PMC PBS cell

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4.3.3 INSTITUTIONAL ANCHORS FOR PBS COMMUNICATION Two types of institutional arrangements may be created for the communications functions

1. At the Pune Municipal Corporation PBS Cell (see also Cycle Plan Section xx on

Institutional Arrangements)

2. As part of the PBS Operator company

Table 2 presents the distribution of the communication function between the PMC PBS Cell

and the PBS Operator. The logic underlying this distribution is:

1. All the early communications in relation to policy, administrative support, seeking

sponsorship and creating a public engagement framework for the PBS would

necessarily have to be done by PMC itself, as these are matters of democratic

decision-making

2. The communications which directly relate to product promotion, user education,

user feedback and grievance redress need necessarily to be done by the PBS entity

3. The communications which relate to overall performance monitoring and strategic

decision-making about PBS must again be undertaken by PMC as a way of

democratic control over the PBS entity

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Table 2: Communication Functions at different stages

Phase Communications Role at PMC PBS Cell Communications Role at PBS Operator

Setting up the

PBS

All communications for setting up PBS, such as

1. Policy clarity and political support for PBS

2. Ensure administrative and institutional

actors have clear understanding about

PBS and are actively supportive in setting

up and operating the PBS

3. Obtain support from primary sponsors

and promoters in financing the PBS

4. Create a framework for community

engagement on all strategic decisions

about the PBS, in a manner that is

a. inclusive of diverse points of view

b. provides adequate information to

participants, and

c. influential in the overall-all decision

making process

5. Conduct a community engagement

process before finalizing the strategy for

the PBS

Pre-launch

and launch

1. Create the PBS brand identity

2. Mitigate negative impacts among those

who perceive PBS as negatively affecting

them

3. Oversight of grievance redress function

4. Conduct a community engagement

process around the time of launch of the

PBS, possibly soon after launch, to plan

the next steps

1. Create public interest around PBS

2. Education about use of PBS and membership

3. Systems for customer interaction, grievance

redress, incl website, apps, social media

4. Continue political and administrative support

and its visibility to the public, especially fix

bugs immediately after launch

5. Support for direct promotion of PBS by a

range of partners, such as educational

institutes, workplaces and industrial zones,

commercial enterprises etc., in the

community groups they are engaged with

6. Support from secondary sponsors to

enhance PBS membership and use among

potential users who wish to use PBS but may

have difficulties in accessing it

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PBS

Operations

1. Public information on the performance of

PBS, future plans and budget allocations

2. Continue public engagement for all

strategic decision-making, community

engagement process at least once a year,

more often as per decision-making needs

1. Service alerts and updates

2. Grievance redress mechanisms

3. Continued education and promotion of PBS

among users and potential users

4. Improvement of PBS using feedback from

customers and other stakeholders

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4.3.4 COMMUNICATIONS EVENTS AND CAMPAIGN TIMELINE

Early Pre-launch Launch/ post-launch Operations and Reviews

• Presentations and print

brochures for political

leaders, sponsors and

partners

• Public engagement

event on techno-finance

options, using ‘public

engagement’

framework

• Workshops with

partners (PMC UCD/

corporate CSR partners/

institutions) for

developing promotional

strategies for direct bulk

• Meetings and

Presentations for

political leaders,

sponsors and partners

• Coordination events

for Administrative

Staff and Traffic Police

• PBS Promotion for the

public and potential

users of different age

groups and contexts,

through

- Demonstrations

events in all

selected areas for

• Launch Event, preferably

with a celebrity/popular

leader

• Launch publicity campaign

through press articles,

website, social media, radio,

SMS and email, theatre ads

• PBS Website, app, maps

• Press Conference with

media kit

• Ensure timely fixing of bugs/

grievances in the immediate

days after launch

• Survey post-launch public

opinion to gauge

• Keep maps, apps, website updated

• Continue PBS promotions as per need

and expansion plans

• Continue targeted PBS promotion for

groups with special needs

• Organize periodic public engagement

event for monitoring and review

• Keep political leaders, sponsors,

partners, NGOs and experts informed

through newsletter updates and review

meetings

• Organize structured feedback – online/

surveys/ events

• Ensure that a mechanism is created for

coordination between the PMC

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promotions and support

schemes for

communities with

limited access to PBS

• Orientation events, SOP

Manuals for Traffic

Police and

Administrative Staff

• Workshops with

PMPML, paratransit,

cycle rental shops to

arrive at

complementarity in

functioning, creation of

joint information

materials for providing

customers with the

range of services

available

pilots, at

educational

institutes, large

workplaces,

industrial areas,

malls, commercial

areas etc.

- Direct promotions

through partners at

selected areas/

institutions/

workplaces

- Emailers and SMS

campaign

- Press articles

- Radio jingles

- Theatre ads and

films

- Website

effectiveness of outreach

and refine future

promotions accordingly

Grievance Redress system and the

grievance redress system set up by the

PBS Operator

• Publish monthly and annual reports on

grievance redress, including number

and types of complaints received,

timeliness of resolution and relevant

analysis

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• Area wise public

workshops to suggest

PBS station locations

• ‘Buzz’ events like public

contests/ polls to

create/ choose PBS

Brand Identity

• Press Releases, Press

Conferences on PBS

policy, sponsorship,

public events, identity

• Survey public opinion

and understanding

about PBS to refine

communication content

and strategy

- Social Media

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4.3.5 MAKING IT HAPPEN It is recommended that PMC take the following steps

1. Appoint a Communications Officer at the PMC Transportation Dept./ Sustainable

Transportation Cell/ PBS Cell

2. Create a Request for Proposal/ tender for preparation of communication materials,

brand identity, organization of outreach events and promotional campaign and public

opinion surveys

3. Allocate a budget of about INR 1.5 Crores for promotions and outreach in the early,

pre-launch and launch phases

4. Ensure that the entity created for PBS operation includes a communication function

and appropriate staff are appointed and mechanisms set up for carrying out the

communication function

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5 NEXT STEPS The tentative locations of primary and secondary cycle stations have been marked and are being

currently verified on ground. The operations cost calculations of the system and revenue

generation from user fee need to be calculated. Also, a phasing plan for the implementation

needs to be prepared. It will be based on the final financial calculations of each zone. The zone

wise calculations can only be performed when the per unit advertisement cost for each zone is

available. As mentioned in Section 4.2.1, per unit advertisement data is only available for 7

locations which doesn’t cover all the zones.

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