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OCLC PICA A general overview Janifer Gatenby [email protected] Sébastien Vellay [email protected] SELL Presentation Madrid 16/03

OCLC PICA A general overview Janifer Gatenby [email protected] Sébastien Vellay [email protected] SELL Presentation Madrid 16/03

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Page 1: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

OCLC PICAA general overview

Janifer [email protected]

Sébastien [email protected]

SELL Presentation Madrid 16/03

Page 2: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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General OverviewOCLC PICA now.

-Basics-New situation-European presence-Our network in Southern Europe

Various services-Ebooks-Databases-Online collection management system-Reference Service-Other-Collaborative catalogue

WorldCat-Worldcat overview-European library holdings in WorldCat-OpenWorldCat and WorldCat.org -Support of Union Catalogues-Future Directions and Research

Page 3: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Some basics

-OCLC founded in 67 in Ohio

-PICA founded in 69 in the Netherland

-Organizations joined in 2003

-We serve 57.000 libraries in 112 countries

Page 4: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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New situation

-SISIS acquisition-FDI acquisition-Dimema integration-RLG integration-OpenWorldCat project

Page 5: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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F: 3

UK: 74

NL: 97

GER: 46

AU: 6

USA: 12

Page 6: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Our network in Southern Europe

Page 7: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Main services:

-Collection: www.netlibrary.com/titleselect-130,000 ebooks-On going or annual access-2 simultaneous users per copy-No subscription, no entry fee

Page 8: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Main services: FirstSearch

Where to find more information: http://www.oclc.org/firstsearch/default.htm

-75+ Online Databases (Worldcat)

-More than 5.9 million full text articles

-6,000 journals

-53 databases with full text or links to full text

Page 9: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Main services: CONTENT dm

-Online collections-All formats of records-All items (video, audio, images, books - compound objects…)-OCR – Jpeg 2000-WorldCat

ContenDM URL: www.contentdm.com

Page 10: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Main services: QuestionPoint

-Collaborative digital reference service

-Proximity with users (Online Form)

-Professional reference assistance (KB)

QuestionPoint

QuestionPoint web site:http://www.questionpoint.org

Page 11: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Main services: in a nutshell

-ILL systems (VDX/OCLC Resource Sharing)-Portals-Dewey classification - WebDewey-Cataloguing repository (Connexion – WorldCat)

Page 12: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Main services: CBS – Union Catalogue system

Flexible solution for collaborative catalogues :

-All formats-Automatic updates-Deduplication of records-Local OPAC via web-Architecture customizable (8 modules)-WorldCat

Page 13: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat.org and other initiatives

Page 14: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Agenda

• WorldCat overview• European library holdings in

WorldCat• OpenWorldCat and WorldCat.org • Support of Union Catalogues• Future Directions and Research

Page 15: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat Overview – 83 million records, 1.115.907.505 holdings – All types of materials

• print, maps, visual, electronic, serials, all date ranges – All languages

• Unicode support includes non-roman scripts – Global Exposure & also

• Cataloguing• Resource sharing• Reference• Collection analysis

– Interfaces • Connexion, Z39.50, SRU, SRU update, FirstSearch,

WorldCat.org

Page 16: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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OCLC PICA contribution to WorldCat

– 36 million European holdings – Contribution methods:

• via online cataloguing, retrospective conversion, batch loading, SRU update

– Major OCLC PICA contributors:• UK, Scandinavia, South Africa, France (pre-2002)

– Batch loaded files: • BL, Czech National Bibliography, GGC, LinkUK, Helsinki

University, NUKAT, Danish National Library of Education – Major ILL users:

• BLDSC, South Africa, Scandinavia

Page 17: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Open WorldCat – making the library visible in search engines

– Started 2004 pilot with Google and Yahoo now extended to further partners

– Partners harvest limited fields in OCLC WorldCat records

– Search engine displays results as “Find in a Library”

– Link to library holdings – Deep linking to OPAC and full text

Page 18: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Open WorldCat : meeting the user where the user is

Find in a LibraryFind in a Library

• 84% use search engines to begin information search • Only 1% begin an information search on a library web site• Search engines use achieves high satisfaction rates • People trust what they find on search engines• Search engines are a better ‘life style’ fit than physical libraries• ‘Self serve’ is a growing trend findings from “Perceptions of Libraries and Information Resources : a report to the OCLC Membership” OCLC, 2005

Page 19: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Open WorldCat

Find in a LibraryFind in a Library

Limitations on loading imposed by harvesters – Google only interested in titles with many holdings

Page 20: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Self-service models

Firefox

Google

Yahoo!

Linking by ISBN, ISSN, OCLC Number and now by search term

Accounts for 10% or more of all traffic!

Exposure

Page 21: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Start with an Internet search …

Page 22: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Exposure

Page 23: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Exposure

Page 24: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Library Info

Exposure

Page 25: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Ask a Librarian

Exposure

Page 26: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Other Editions

Exposure

Page 27: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Reviews

Exposure

Page 28: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Tables of Contents

Page 29: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Purchase options

Page 30: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Pilot - link to Amazon.co.uk

Books 380

Music 20

DVD 13

Electronics 6

Kitchen & House 2

Clicks and orders every day during the pilot

Exposure

Page 31: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Google Scholar

Exposure

Page 32: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat.org

- OCLC’s own destination portal– builds on Open WorldCat – access to all WorldCat records – holdings of subscribing libraries only – OWC interface translations (inc Dutch)– initial beta release August 2006

Exposure

Page 33: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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• WorldCat.org will enable users to . . .– Discover and access libraries, their

collections, their expertise and their services – at the point of need

– Participate in an online community of library users, researchers, librarians

– Manage personal identity, relationships, collections, reading and research

WorldCat.org

Deliver Library Capacity to the Userat the Point of Need

Exposure

Page 34: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat.org

Page 35: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat.org Brief results

Page 36: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat.org – registration

Page 37: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat.org Tracked Statistics at-a-glanceImpressions:

300M to 1B/year

Click-through:

10M/ month

120M per year

Conversion:

550k/month

6.6M/year

Conversionrate:

• Overall: 5.5% = “best in class” for web site

5.9% in January 07

It’s worth noting that our conversion rate is well above Google’s “typical” range of 1-3%.

Page 38: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Click-throughs to WorldCat.org pages

0

2,000,000

4,000,000

6,000,000

8,000,000

10,000,000

12,000,000

2005 2006

Jul Aug Sep Oct Nov Dec

10

2

ReferralsIn millions

Month over month

6

Page 39: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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0

100000

200000

300000

400000

500000

600000Ja

n '0

6

Feb

'0

6

Mar

'06

Ap

r '0

6

May '0

6

Jun

'0

6

Jul '0

6

Au

g '0

6

Sep

'0

6

Oct

'06

Clicks to Library Services

Page 40: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Worldcat.org Traffic Drivers - Today

Page 41: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat.org - where next?

– More Add more European holdings– More “Get it” options

• Integrate with European resource sharing services • Request Transfer Message

– Add payment options – Add authentication and other resolvers– Add more personalisation and social features

Page 42: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat Future Directions

– Add more non-US union and national catalogues (particularly non roman scripts)

– Add more full text and digital content– Improve holdings level for e-serials– Merge with RLG Union Catalog (rich in non-

roman scripts esp Arabic and Hebrew, archival materials and special collections)

– Integrate into OCLC PICA services

Exposure

Page 43: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Page 44: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Timeline: Social Networking Features

Milestone Target Date

Single Citation Conversion February 2007

Personal Profiling April 2007

Create & Share Lists April 2007

Citation Export April 2007

Reviews & Ratings May 2007

Recommendations & Collaborative Filters

June 2007

Social Tagging July 2007

RSS/Alerts Summer 2007

Page 45: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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work

manifestations in workset

Human-readableinterface

0.62

Page 46: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Contribution : Follow on Services

– Collection Analysis• Analyze collection age & subject content • Compare collection to other OCLC member

libraries to identify overlap and uniqueness• Analyze group collections for uniqueness &

overlap for cooperative collection development

– Registry of Digital Masters

Exposure

Page 47: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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UK Public Library group analysis

Page 48: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Union Catalogue Support• Data services

– FRBR– Faceted searching– Audience Level– Holdings Count - Rarity

Page 49: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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FRBR – Divide and conquer

• Creation of works (38 million)• Algorithm• Authority records• Cleaning bibliographic records

where necessary• No manual links created• Improved user interfaces

• Harvesting• Loading IDs & records• Authority records• Improved user

interfaces• Suggestions for the

improvement of the algorithm and records

Page 50: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Without clustering

Page 51: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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With Clustering

Page 52: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Office of Research prototypes ………

Page 53: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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WorldCat statistics

Page 54: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Watch WorldCat grow ……..

Page 55: OCLC PICA A general overview Janifer Gatenby j.gatenby@oclcpica.org Sébastien Vellay s.vellay@oclcpica.org SELL Presentation Madrid 16/03

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Questions ?