Course HandoutCourse Name: Organizational Behavior Semester:
IFaculty Name: SIREESHA MAMIDENNA Room No: 007 ; Wing No:
EConsultation Hours: WED 1 PM TO 5 PMMobile No: 09390188288Email:
[email protected] ObjectivesTo help students:
Understand the various dynamics of an organization. Understand what
constitutes organizational behavior Understand how the three
pillars of an organization namely; individuals, groups and
organizational structure, which form the foundation of an
organization, interact with each other to impact organizational
effectiveness. Analyze an organization and the contribution of each
pillar that forms an organization. Learning Outcomes: At the end of
the course a student is expected to: Understand how human behavior
differs from individual to individual and the difference that needs
to be addressed differently by organizations. Inculcate the ability
to lead people towards increased organizational performance. Have
clear conceptual understanding of the subject; understand the
relevance of the theoretical concepts and for the evaluation of
organizations; understand human behavior as a part of the core
aspect of an organization.
Recommended Text Book: Organizational Behavior; Managing People
and Organizations.,11/e Griffin& Moorhead. Cengage
publication
Reference books: Organizational Behavior, 11 e/d by Fred
Luthans; Mc Graw Hill Publication.
Organizational Behavior, 15/e by Stephen P. Robbins, Timothy A.
Judge and Neharika Vohra; Pearson Education
Course Outline Sl No.Session No.Topic / Area CoveredLearning
OutcomesCase Case details
11-2Management Thought and OB: Definition of Management,
Historical origins of OB-Theoretical developments: Scientific,
Classical, Behavioral, Systems and Contingency approaches; Fields
of studies contributing to OB.; Managers roles and functions.; OB
in the 21st century- Challenges: Technological changes, talent
management restructuring, outsourcing, handling temporary staff,
globalization, diversity, organizational agility.The student should
be able to: Understand what organizational behavior is. Understand
the role and skills of managers and how managers do their jobs.
Understand the way managers perform and the extent of which peoples
skill contributes to organizational behavior. Identify the
challenges of organizational behavior, and determine when and where
the theories and skills are to be applied.
1.The Knowledge (Mis) Manager (ICMR Case)
23-4Individual Learning and Behavior:Definition of Learning;
Theoretical process of learning,; application of the learning
theories for behavior modification.
The student should be able to:
Understand the importance of learning in shaping an individuals
behavior. Apply the different theories of learning to instill and
maintain desired behavior in employees that contribute to an
organizations well being and performance.2.Videos on theories of
learning.
35-6Attitudes, Values and Job Satisfaction: The Nature and
Dimensions of Attitudes: Components of Attitude Sources and types
Cognitive dissonance theory Values Measuring job satisfaction The
effect of job satisfaction on employee performance.
The student should be able to: Understand how individuals differ
from each other based on different attitudes and values. Understand
the relationship between values, beliefs, attitude and behavior
Understand the importance of job satisfaction in employees for
enhanced performance.3.The Julie Roehm Saga at Wal-Mart, Inc
(ICMR Case)
47-9Perception:Factors Influencing Perception - Perceptual
Selectivity rational decision making model, bounded rationality,
Linkage Between Perception and Individual Decision Making ethics in
decision making.
The student should be able to: Understand how and why different
people perceive the same situation differently. Understand various
perceptual errors individuals make which in turn impact our
decision making ability. Apply the rational model of decision
making while contrasting it with bounded rationality and
intuition.4.Dilemma: Promote from within or look elsewhere (ICMR
Case)
510-12Personality:The Meaning of Personality - Personality
Determinants - Personality Traits - The big five model, emotional
labor, .Emotional Intelligence.
The student should be able to: Understand and identify different
personality types individuals can be categorized into. Understand
how a match between ones personality and a job can lead to better
performance. Analyze how different personality types predict
behavior at work. Administer personality tests.(MBTI, Big five and
Hollands Typology)
613-15Motivation:Meaning of Motivation Primary, General Motives
and Secondary Motives - Motivation and Productivity Content and
process theories of Motivation. The student should be able to:
Understand the importance of motivation on employee performance.
Identify various factors that motivate different individuals in an
organization. Analyze how various organizational practices can be
influenced by various theories of motivation.5.Needs drive
performance
6. Employee motivation: A short case study.
(ICMR case)
(ICMR case)
716-18Group and Teams:Group Behaviour: Stages of Group
development; Informal groups/Organizations: group size, norms,
roles, cohesiveness, groupthink and group decision making Teams,
teambuilding, team spirit; types of teams managing effective teams;
building trust and developing ethical behavior; Group
decision-making. The student should be able to:
Analyze the growing popularity of teams in organizations.
Understand the factors that contribute to effective team
functioning. Understand how individuals interact and behave in
groups.Management game/ activity andStanford Prison Experiment
(students are expected to watch the video a priori from the
following link;https://www.youtube.com/watch?v=L_LKzEqlPto
819Communication:Role of Communication - Objectives, Barriers
& Effective Communication - Communication Processes: Types of
communication - Interactive Communication in Organizations Cross
cultural communication; Electronic communication, non verbal
communication; effective communication; business communication for
managerial success
The student should be able to: Understand the importance of
communication as a means of exchanging information Analyze the
ideal communication channel most effective to be used in a
particular situation. Understand the barriers to effective
communication Demonstrate how to overcome potential problems in
cross-cultural communication.Classroom activity
920-22Leadership:Understanding Leadership - Leadership Theories
- Trait Theories - Behavioral Theories - Contingency Theories -
Leadership Styles - Leadership Skills - Determinants of Leadership
Challenges to leaderships in virtual teams. Level5
Leadership-Difference between a Leader and a Manager.
The student should be able to: Understand the characteristics
that distinguish a manager from a leader. Understand and identify
the various styles of leadership Analyze which leadership style
will be most effective in a particular situation. Undertake
leadership roles for effectively influencing people to work
productively.7.Carly Fiorina- The change leader (ICMR Case)
1023-24Power, Authority & Politics:Definitions of Power -
Distinction Between Power and Authority - Bases of Power - Power
Structure and Blocks impression management political behavior in
organizations; Managing political behavior, impression management;
ethics, power and political behavior in organizations
The student should be able to: Understand the various types of
power sources in an organization and how this can be used
effectively to influence employee behavior. Understand why some
people or certain roles are more powerful over the others.
Understand the detrimental consequences of political behavior in
organizations.Movie The Devil wears Prada.
(The students are expected to watch the movie a priori followed
by discussion in class.)
Movie to be watched a priori
1125-26Conflict & Collaboration:Sources of Conflict -
Intra-individual Conflict - Interpersonal Conflict Inter-group
Behavior and Conflict - Organizational Conflict - Negotiations -
Approaches to Conflict Management Collaboration.
The student should be able to: Understand and apply different
conflict resolution techniques which will equip them to handle
various conflict situations as managers. Identify and apply
effective negotiation techniques that can be used in bargaining. A
series of Role-playsClassroom activity
1227-28Organizational Structure:Understanding Organizational
Structure - Centralization, Decentralization, Flat and Tall
Structures, Departmentalization, Behavioral Implications of
different organizational designs
The student should be able to:
Understand the designs of different types of organizational
structures and assess its impact on organizational behavior.
Understand which organizational structure best enables an
organization to achieve its strategic goals.8. Ciscos controversial
Organizational Model: Another Reorganization!
(ICMR Case)
1329-30Organizational Culture:What is Organizational Culture?
Strong vs. weak cultures; How employees learn culture?Creating and
sustaining cultureBuilding a positive organization culture: role of
leadership
The student should be able to: Understand what organizational
culture is. Understand the process of how the culture of an
organization is formed and is maintained. Understand the importance
of how organizational culture enables effective functioning of an
organization9.Organizational Culture at Dream Works Animation (ICMR
Case)
1431-33Organizational Change:Forces for Change - Managing
Planned Changes - Resistance to Change - Approaches to Managing
Organizational Change technology and change Organizational
Development concept and action research. Stress Management:Causes
of Stress Organizational and Extra Organizational Stressors Group
Stressors Individual Stressors - Coping Strategy for Stress.The
student should be able to: Identify the forces that stimulate
change I an organization Analyze how the transition of an
organization undergoing change can be done smoothly based on
theories of change.10.Acting on a vision of change
(textbook caseAppendix-I)Textbook-Managing organizational
change, Griffin&Moorhead 11/e
Expectations from Studentsa. Students must report to the
respective sessions well before the announced time. Latecomers will
not be permitted to join the class after the scheduled time. If
late, the attendance for that session will be marked as absent.b.
Read the Case Study / material well prior to the class discussion.
He/she is also expected to read the chapter indicated in the course
plan as the faculty directs.c. In the class discussion student is
expected to participate actively and contribute to individual and
group learning. Evaluation is based on active participation.d.
Evaluation is a continuous process at IBS. Every student needs to
be aware of the timelines given in the section below. Absence from
these evaluations will mean non awarding of marks in that
particular componente. Wherever applicable, group assignments
require each student to contribute to the group effort. This
enhances group effectiveness and leads to greater appreciation of
working in groups.f. Formal dressing is suggested for all students.
Do not roam in the academic area/ attend classes in chappals /
shorts / informal t shirtsg. Students are expected to show high
regard and appreciation for in class discipline and desist from
using mobile phones. This disturbs the class ambience and
unnecessarily diverts attention of other students as well as the
faculty member. h. Each faculty has been given a scheduled
consultation hour. Utilize this time to meet the faculty and
clarify doubts if any, seek explanations and get mentored if
needed.i. Attendance is compulsory in all sessions. However refer
to guidelines in your academic handbook for exceptions.
Evaluation TimelinesKeeping in line with continuous evaluation
at IBS the following schedules have been drawn. Students are
expected to go through the dates / sessions mentioned and prepare
accordingly. ComponentComponent NumberExpected slot / due date
Marks declaration byWeightage
Class Participation 1Session 11Session 1210
Class Participation 2Session 22Session 2310
Class Participation 3Session 30Session 3110
Non Class Participation1Session 8Session 910
Non class participation2Session 16Session 1710
Non Class Participation3Session 29Session 2910
End examAt the end of the semester 40
Total 100
Performance till Midterm will be announced by end of session No.
16 in each course which means each student will know his / her
performance in one CP and two NCPs. The final result will be
declared after the end examinations. Before the student takes the
end examination he / she will be aware of the progress in each
course up to an extent of 60 marks. Students not taking the
evaluation according to the timelines mentioned above will not be
given another opportunity excepting in rare circumstances of
extreme illness or hospitalization.
