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UTP E-Library System by Nurul Ami binti Ariffin Dissertation submitted in partial fulfillment of the requirements for the Bachelor of Technology (Hons) (Information Technology) DECEMBER 2004 Universiti Teknologi PETRONAS Bandar Sen Iskandar 1 31750 Tronoh Perak Darul Ridzuan -A5 { p'la^l iW^j y f»/l5 -I^S

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Page 1: Nurul Ami binti Ariffin

UTP E-Library System

by

Nurul Ami binti Ariffin

Dissertation submitted in partial fulfillment of

the requirements for the

Bachelor ofTechnology (Hons)

(Information Technology)

DECEMBER 2004

Universiti Teknologi PETRONASBandar Sen Iskandar

1

31750 Tronoh

Perak Darul Ridzuan-A5

{ p'la^l iW^jy f»/l5 —-I^S

Page 2: Nurul Ami binti Ariffin

Approved by,

CERTIFICATION OF APPROVAL

UTP E-Library System

by

Nurul Aini binti Ariffin

A project dissertation submitted to the

Information SystemProgramme

Universiti Teknologi PETRONAS

in partial fulfillment of the requirements for the

BACHELOR OF TECHNOLOGY (Hons)

(INFORMATION TECHNOLOGY)

(Ms. Michelle H.C. Beh)

UNIVERSITI TEKNOLOGI PETRONAS

TRONOH, PERAK

December 2004

u

Page 3: Nurul Ami binti Ariffin

CERTIFICATION OF ORIGINALITY

This is to certify thatI am responsible for the work submitted in this project, thatthe

original work is myownexcept as specified in the references andacknowledgments,

and that the original work contained herein have not been undertaken or done by

unspecified sources or person.

NURUL AINIBINTIARIFFIN

m

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ABSTRACT

The Internet's rapid growth has motivated many companies to develop or use the

web-based application to gain competitive advantage against rising competitors. The

web-based application was designed as an information space, with the goal that it

should be useful not only for human but also those machines would be able to

participate and help. One of the major obstacles to this has been the fact that most

information on the web is designed for human consumption, and even if it was

derived from a database with well defined meanings for its columns, that the

structure of the data is not evident to a robotbrowsing the web. At beginning library

was just a store house of books and other document. General people were not

allowed to use those documents. After long time library started document delivery

service andcirculation came into picture. Theobjective andscope of this study is to

present the benefits, challenges and evolutions of having web-based E-Library

system. To narrow down the scope further, this study or research will be focusing on

the online reservation and due dates notifications. This project will focus on the

functionalities of the E-Library system which are reservation or booking books in

advance and notification on due date and overdue return. The users may be able to

reserve the unavailable book on-line through the system. Besides that, the users may

check their loan and reservation current status. Moreover, users will also be

provided with automatic duedatealertand overdue reminders. The system interface

will be created using various tools such as HTML, Dreamweaver, Adobe Photoshop

and PHP, These tools are selected on the basis that the users may access the system

from anywhere at anytime, through the use of a web browser. Using the Hybrid

Methodology, which is a combination of Spiral Model and Prototyping Model, UTP

E-Library System aims to propose a feasible, yet and efficient library system mat is

web-based.

IV

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ACKNOWLEDGEMENT

Alhamdulillah be to Allah, the Most Gracious and Most Merciful.

This final year project had been a struggle to the author. If it is not for most

supporting people, this final year projectwould not be completed.

First and foremost, the author would like to express her gratitude especially to her

final yearproject supervisor, Ms. Michelle H.C. Beh, for without her guidance and

cooperation; three will not be success in this final year project. Ms. Michelle had

given the author her encouraging support and advice.

A bunch of thanks to the UTP Librarians and themanagement that had been giving

the authora goodcooperation in gathering the information about the current library

system. Besides that, the technologist, Mr. Azzubayani bin Abu Bakar had also

assists theauthor in part of findings andresearches regarding to thelibrary system.

Lastly butnot least, theauthor wants to express herthankfulness towards her family

especially to her beloved father, Mr. Ariffin bin Abd. Ghani and her friends for the

hospitality. They have lavished unconditional love and full support to keep the

author going for this project.

There is no words to express the author's gratitude than thank you to everyone who

helped theauthor to complete this final year project. Your guidance and assistance is

highly appreciated.

Form the bottom of my heart, thank you to all.

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TABLE OF CONTENTS

CERTIFICATION OF APPROVAL

CERTIFICATION OF APPROVAL

ABSTRACT

ACKNOWLEDGEMENT

CHAPTER ^INTRODUCTION ....

1.1 Background of Study

1.1.1 Identifying library services

1.1.2 Defining Web-based .

1.2 Problem Statements

1.2.1 Problem Identification .

1.2.2 Significant ofthe Project

1.3 Objectives and Scope ofStudy .

CHAPTER 2:LITERATURE REVIEW AND / OR THEORY

2.1 Introduction ....

2.2 Web-based Library Approaches .

2.3 Libraries Challenges in Malaysia.

2.4 Benefits of Web-based Library .

CHAPTER 3: METHODOLOGY / PROJECT WORKS

3.1 Procedure Identification .

3.1.1 Software Process

3.2 Preliminary Analysis and Study .

3.3 Architecture Design and StoryBoardDevelopment

3.3.1 Overall Module Architecture. .

3.3.2 Proposed Module Story Board Development

n

iii

iv

v

1

1

1

2

3

3

4

5

6

6

7

8

10

13

13

13

15

17

17

18

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3.4 Evaluation and Clarification Sub-Components Development 24

3.4.1 Development Tools .... 24

CHAPTER 4; RESULT AND DISCUSSIONS .... 26

4.1 Findings ....... 26

CHAPTER 5: CONCLUSION AND RECOMMENDATIONS . . 34

5.1 Conclusion for Study Conducted.... 34

5.2 Recommendations for future Enhancements . . 35

REFERENCES 36

APPENDICES 39

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LIST OF FIGURES

Figure 3.1 Spiral iterative development cycle . . . . 13

Figure 3.2 Project Life Cycle. . . . . . . 15

Figure 3.3 Overall Architecture of an E-Library system . . . 17

Figure3.4 Mainpage module. . . . . . . 18

Figure 3.5 Signup or registration module . . . . . 19

Figure 3.6 Authorization module ...... 20

Figure 3.7 User's status module ...... 20

Figure 3.8 Loaned module ....... 21

Figure 3.9 Reserved module ....... 22

Figure 3.10Reservationformmodule...... 23

Figure4.1 UTP Librarydata structure ..... 27

Figure4.2 LibrarySystem Structure at UTP..... 29

Figure 4.3 Search system using the Intranet OPAC .... 30

Figure 4.4 Search system using the Internet OPAC .... 30

Figure 4.5 The search output ofMAHATHIR byusing theInternet OPAC . 31

Figure 4.6 The search output ofMAHATHIR byusing theIntranet OPAC . 31

Figure 4.7 Afull text from a document entitle 'Dr M: PETRONAS had done very

well'that browsed from the Intranet OPAC ... 32

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LIST OF TABLES

Table 5.1 UTP E-Library System fiiture enhancements ... 35

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ALAM

DFD

ERD

E-Library

GUI

HTML

IT

IRC

INSTEP

OPAC

OPU

PERMATA

PSR

PRSS

SQL

UTP

WAN

WWW

ABBREVIATIONS AND NOMENCLATURES

Akademi Laut Malaysia

Data Flow Diagram

Entity Relational Diagram

Electronic Library

Graphic User Interfaces

Hypertext markup Language

Information Technology

Information Resource Centre

Institute Teknologi Petroleum PETRONAS

OnlinePublic AccessCatalog

Other PETRONAS Unit

PETRONAS Management Training Services

PETRONAS Resource Centre

PETRONAS Research Scientific Services

Structured Query Language

Universiti Teknologi PETRONAS

Wide Area Network

World Wide Web

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CHAPTER 1

INTRODUCTION

1.1 BACKGROUND OF STUDY

The web was designed as aninformation space, with the goal that it should be useful

not only for human communication, but also those machines would be able to

participate and help. One of the major obstacles to this has been the fact that most

information on the web is designed for human consumption, and even if it was

derived forms a database with well defined meanings for its columns, that the

structure ofthe data isnot evident toa robot browsing the web.

The question is doing the library users happy with the online approach? Yes most ofthe web based library service provider is getting a lot of feedback from their

effective users. So libraries also introducing more and more services on the web, atremendous amount ofcontent and the system has had some continuity over time.

1.1.1 Identifying library services

Library services refer to facilities, which are provided by a library for the use ofbooks and dissemination of information for the need and meet the users'

requirement. The well known existing library services are cataloguing,classification, circulation services, reservation, renewal, new arrivals, current

contents, current awareness service, selective dissemination ofinformation, indexingand abstracting, reference service, document delivery, inter library loan, externallypurchased database, CD-ROM databases, access to other library catalogues, accessto online databases, internally published newsletter, reports and journals,bibliographic services, and so on. All these services have changed its mode to enextend with web environment.

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1.1.2 Defining Web-based

Web-based is popularly used as the synonymous term of World Wide Web (WWW)

or Internet or Online. The Internet and its "publishing arm" the WWW are important

components in the communication process. The web-based is a client or server

system used to access all kinds of information to anyone on the net. The information

can be in the form of regular text, hypertext, pictures, sounds, Usenet newsgroups

and other types of data. To access this information, use a client program called

browser. Within the web-based, the information is stored in pages. Each page can

hold not only information but links to other pages. In each page a particularword or

sequence of words highlighted item and the other information related to that words

in some other pages. This means that there is a link between the highlighted item

and the other information, the service is called hypertext. When anyone wants to

follow a link, the browser will find out where it is and connect the web server at that

location, request the new page and then display it on the screen. The WWW may

represent an intermediate form between recorded and unrecorded communication

and information transfer. Because it is a new medium the author has not yet fully

identified the dynamics of its behavior. Keeping in mind today's tremendous

increase in information and changing users behavior the author can say that the web

is an ideal media for providinginformation.

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1.2 PROBLEM STATEMENT

1.2.1 Problem Identification

"I can't browse the library system from my room\ It was found that UTP's current

library system is a web-based application but it is only accessible in the library.

Therefore, users unableto browse it at anywhereand anytime they want. In fact, the

current library system is just available for the librarians and their management.

Users may only use the Online Public Access Catalog (OPAC) system provided in

the library. This is one of the system constraints and it brings a problem to the user

whose location is far from the library. For instance, there is no point to go to the

library if the reference book needed is unavailable. It is time consuming and

therefore, a web-based system is needed to overcome this problem.

"I want to reserve the book which is unavailable". The second problem arises

when the book needed by the user is on loan. The user has to go to the library to

search the book by using the OP AC system. If the book is unavailable or on loan,

the userhas to reserve it manually by filling a form However, there is probability of

losing theform since there is no system for the reservation. Therefore, the proposed

system should allow the user to make a reservation or booking in advance.

Indirectly, users may join waiting lists for books which are currently unavailable.

The users must alert with the queue position for them to collect the book at the

counter.

"Iforgot the due date of my book". The late return also contributes a problem.

Users always unaware about the date return for the books borrowed. Different books

may have a different due date and it may confuse the user. Therefore, it must have

an alternative to notify or alert them about the due dates for each of the books

borrowed. To make it more effective users may receive due date and overdue

reminders automatically.

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1.2.2 Significant of the Project

This study is dedicated to the development of web-based library system. By having

this web-based system, user may access it anywhere at anytime. This UTP E-

Library system may allow users to view the status of the book either it is on loan or

on shelf through the OPAC. The system may link to the PETRONAS Internet

OPAC. Besides that, users may reserve the book in advance if the book is on loan or

unavailable. Users must alert with the queue position to know their own reservation

status. This reservation will hold the book for a week for the users to collect it from

the counter.

Users may look at their own status either for book loan of book reservation.

Different users may have a different profile. For instance, undergraduate students

can only borrow six books at a time. They may check how many books have they

loaned and how many books more that they can borrow.

This UTP E-Library system will alert the borrowers the due dates of books

borrowed and enable them to receive a notification. The notification will be sent to

the borrowers through email.

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13 OBJECTIVES AND SCOPE OF STUDY

The objective of this project is to reengineer the common manual library services

into one of an automated system as part of the E-Library system. The scope ofthis

study and its related researches is thedevelopment of theonline reservation and due

date notification. This E-Library system may consist ofthe following functionalities:

• Aweb-based E-Iibrary system, which enable users to browse anywhere atanytime.

• A reservation form, which allows users to reserve a book in advance or to

joinwaiting lists for books currently unavailable.

• Astatus module, which allows the borrowers to check the quantity ofbooksborrowed and the queueposition for the reservation.

• A notification that alertsthe borrowers the due datesof books borrowed and

enable themto receive automatic due datealertand overdue notification.

This study focuses on how the web-based application can improve the function ofthe current library system. For ease and also to fit the project timeline, the researchwill only focus more on how the student may be assessing to the library systemthrough the Internet or Intranet. The research will also focus on how the librarydatabase will be integrated to the web-based system. PHP is a programmingparadigm that will be considered. The resolution is to build afront-end system usingPHP orHTML. The front-end system provides more intuitive GUI interface.

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CHAPTER 2

LITERATURE REVIEW AND / OR THEORY

2.1 INTRODUCTION

Libraries are as integral apart of successful distance education programs as they arein traditional education environments. Today accreditation agencies stress the need

for library services in higher education, and are becoming more specific in theirstandards concerning these services for distance education students. Duringimplementation, ongoing management and assessment of distance education

programs, the library must be a partner in institutional discussions.

Libraries acknowledge that members of the academic community need timely accessto the information, as well as the skills to effectively find and evaluate this

information, in order to be successful with their personal and professionalendeavors. To reach these goals while serving distance education students, librariesmust work collaboratively with distance education faculty, academic departmentswithin the institution, and libraries and associations external to the institution. Thus,Universiti Teknologi Petronas (UTP) also needs a library system that satisfied theusers' needs.

Crucial library services for distance education users are namely reference,instruction, reserves, electronic collections, interlibrary loan and document delivery,and user authentication.

To effectively provide the resources to distance education students, library servicesmust be accessible outside ofthe physical library. Today most academic libraries use

the Web as the preferred delivery medium. However, other familiar methods such as

a toll free telephone number should not be overlooked [1].

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The Association of College and ResearchLibraries (ACRL) Guidelines for Distance

Learning Library Services is currently the best articulation of basic standards. Two

philosophical preceptsfrom these guidelines are highlighted below:

• Access to adequate library services and resources is essential for the

attainment of superior academic skills in post-secondary education,

regardless of where students, faculty, and programs are located. Members of

thedistance learning community are entitled to library services and resources

equivalent to those provided for students and faculty in traditional campus

settings.

• The originating institution is responsible for involving the library

administration and other personnel in the detailed analysis of planning,

developing, evaluating, and adding or changing of the distance learning

program from the earliest stages onward [2].

As an international university, UTP should have a library system that satisfy users'

needs and requirements for management, access, storage, and manipulation of the

variety ofinformation stored in the collection of material that represent the property

ofthe library.

2.2 WEB-BASED LIBRARY APPROACHES

Web-based library services offer benefits for students, staff, and the institution.

Foremost, those interested in thequality of education provided will find that there is

no replacement for students having access to materials for related course readings,self-directed personal exploration, and required research projects. Providing these

materials, and the related services to help student access and select the most

appropriate resources, is essential. Providing these materials electronically is a

natural compliment for those programs thatarealso provided online.

Convenience and coherence are two incentives for providing library resources and

services over the Web. Students, whether offcampus for the day ortaking all classes

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from a distance, are able to access materials from any location and anytimethrough

a medium with which they are likelyto be familiar. Online services can be designed

to logically connect to the other educational materials and programs the students

need for their coursework. Some institutions may choose to personalize services for

specific students to remind them of materials due, suggest relevant research sites

based on their current course schedule, or simply offer contact information for a

librarian who can assist them throughout their career. The research and critical

thinking skills students can learn and hone, because library resources and services

are available to them, will beuseful throughout their academic lives and professional

careers.

2.3 LIBRARIES CHALLENGES IN MALAYSIA

The developments of electronic libraries in institutes of higher learning as well as in

public libraries make information and education more accessible to all. All these

development certainly have impact to information seeking pattern of the Malaysian

society.

According to Dixon (2000)

We have entered the Knowledge Age and the new currency is learning.

Knowledge is the result of learning, and is ephemeral, constantly needing to

be revised and updating. Learning is sense making, it is the process leadingto knowledge.

Dixon highlighted that in this new globalization, education is the most important

thing and it is valuable. In order to have the knowledge, there must be a medium to

achieve it. Thus, an updated library is needed to help people to acquire more

knowledge andhelp themin learning process.

According to Tengku Azzman Shariffaddeen (2000)

The advent of information technology has resulted in global transformation

from Industrial Age to Information Age .In this Age; being an Information

8

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society is not enough. We need to become a knowledge society, where

people are able to internalize information and knowledge for their daily

activities.

These are the challenges that librarians face today to make libraries as centers for

life long independent learning.

Inorder to meet the future challenges to support the nation's aspiration to develop as

a digital nation, Malaysia needs a National Agenda for the development of nation

wide digital library and information services. All libraries in Malaysia, may it be

academic, special, public or school libraries must take initiative to introduce

Information Technology (IT) products and services as an integral part of library

services. Some of the strategies for the development of digital library information

services are following:

a. Ensure that all libraries in the country attain minimum standard of services

with provision to provide multimedia IT products and services. Libraries

should redefine their roles to function asone-stop information centers, which

have accessed to local and global information resources available through the

Internet. Libraries should make its services available online so that its users

can interact with libraries from any locations at any time. Librarians should

be able to harness the richness of the global information resources and

develop metadata of relevant websites that are of interest to their users. This

is a challenge for librarians to master new skills to be able to act as

webmasters as wellas multimedia content developer.

b. As a Center ofExcellent, special library should act asa depository center for

all publications producedby its parent organization. It should function as the

memory of its parent organizations by collecting, documenting, and

preserving the intellectual heritage produced by members of its parent

organization and community. It should develop its own specialized

information systems, either by developing its own information resources or

have linkages with relevant information resources.

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c. Develop a plan of action to digitize important publications produced by its

own organizations, thereby building up a repository of digital collection of

its own organization. Digitizations of local publications are anothermeans of

enriching of local contents. Digitization projects can also be done on

cooperative basis in order to eliminate duplication of digitizing similar titles.

Digitization program requires libraries to have digital equipment and those

librarians to have necessary skills to document systematically those digital

publications for easy retrieval. Provision of digital services should also

include provision of online digital document delivery service when

requested. The library should also compile and maintain copyright owners of

digital publications.

d. Libraries should provide IT facilities for users to learn and access Internet.

Systematic User Education Programs should be planned in orderto train and

guide users the proper way information handling and information seeking so

that they can fully utilize information services offered by the library.

Libraries should develop asacculturation center for ITand knowledge where

library users can acquire information handling skills; learn independently or

as group effective wayof using IT and accessing the net.

e. Online library services should include among others: online membership

registration, online reference inquiries, reservation andextension loan, online

document delivery services, online selected dissemination of services and

current awareness services, online consultation of advisory services. Online

processing includes online ordering, online copy cataloguing and self-service

loan. Libraries should also develop special forum by establishing list serves

among reference officers, acquisition officers, microfilming and digitization

groups [3].

2.4 BENEFITS OF WEB-BASED LIBRARY

The main benefit of implementing web-based E-Library system is to allow theusers

to access the system at anywhere and at anytime. This web-based E-Library system

is useful for an institution like UTP in order to help the students in their learning

process. The following are the benefits from the web-based Library in learning

process:

10

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allows time for information gathering and reflection which in turn promotes

deep learning (MacFarlane, 1992)

encourages learning on a topic through interaction with multiple resources

(Kulthau,1985)

encourages in-depth focus on a topic which drives students to seek more

relevant information andproduce a product ofhigher quality (Kulthau, 1993)

undertaking research projects enables the construction of meaning through

activeparticipation with information resources (Kulthau, 1993)

promotes acquisition of effective information skills through conceptual

awareness of thenature of information andits diversity (Cleaver, 1986)

promotes the development of thinking skills such as problem solving,

reasoning, and critical evaluation through information handling and

independent research (Resnick, 1987; Todd &McNicholas, 1994/95)

allows for information gathering as a continuous process rather than

unconnected tasks thereby encouraging the construction of knowledge at

every subsequent phase (Moore, 1995)

improves attitudes towards the library, librarian, and reading (Schon,

Hopkins, Everett, & Hopkins, 1984)

improves student and teacher attitudes towards course content and academic

achievement (Cull, 1991)

connects information handling and use with subject matter which is essential

for learning to take place(Pitts, 1994)

encourages information skills development though self-directed learning and

reflection as opposed to teacher-directed skills instruction which may

actually hinder the learning (Irving, 1986; Webb, 1988)

allows for the active construction of personal understanding using reflection

and self assessment so information is given a context, mental model, or

framework (Stripling, 1995)

discusses search strategy explicitly thereby increasing the likelihood that it

will be transferred to future problem-solving situations (Pressley, Snyder, &

Cariglia-Bull, 1987)

increases academic achievement through ongoing experience (Breivik, 1977)

11

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promotes student access to and use of resources by linking cognitive search

strategyto course-integrated instruction (Kohl 8c Wilson, 1986)

improves research skills and fosters self-confidence in finding information

by integrating library skills as part of subjectcurriculum (Nolan, 1989)

increases academic achievement in subject content, attitudes, and critical

thinking through useof a variety of resources in learning (Barrilleaux, 1965)

improves work study skills and vocabulary in the case of multimedia

programmes (DeBlauw, 1973)

12

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CHAPTER 3

METHODOLOGY / PROJECT WORKS

3.1 PROCEDURE IDENTIFICATION

The result of the Tmplementation of the UTP E-Library System* is a web-based

system that users can access from anywhere at anytime, on condition that they are

connected to the Internet and use any browser. One of the methodologies followed

to ensure that thedesired result to beachieved is theSoftware Development.

3.1.1 Software Process

This project requires frequent user interaction. For that reason, 'Prototype Model' is

the first choice for the management process. However, it may have doubts about the

prototype model, and therefore it is concluded to use the 'Spiral Model'. Figure 3J

shows that risk-based approach ofthe Spiral Model is significant to the developmentof this prototype.

Plan _^J—_ Implement

team Measure

Figure 3.1 - Spiral iterative development cycle

Plan

In this phase, the author is trying to understand the users and theirneeds, as

well as how the author addresses those needs. The author will conduct a few

interview sessionswith users in gatheringthe data and information.

13

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• Implement

During implementation stage, a prototype of the system is built to test the

solutions thathave been developed during the planning phase.

• Measure

Now it's time to see how users react. How long does it take them to

understand the solution? How long does it take them to do their work? What

problems do they encounter? It is important to understand that measurements

must be both objective andsubjective; timeon task is important, but if a user

takes more time because the tools enable him orher to do a superior job,then

it must beable to weigh improved quality of work against increased time on

task.

• Learn

This is the analysis phase to decide which parts ofprototype are doing well,

and which parts are not

After regular reviews, it was decided that the best approach was to use a 'Hybrid

Model* that would implement the risk management of the spiral model along with

the incremental model, which is a mixture of the prototype model and the linear

sequential model. Figure 3.2 show the life cycle for the development process as well

as entry andexitcriteria for thedifferent phases of theproject.

14

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Project CoordinatorRequest Proposal

RequirementsDefinitions

High level design

Detail design

SystemImplementation

Coding completed

System Testingand Support

90% of requirements understood

Prototype 1

Requirements met

90% of desien done

Prototype 2

Design approved

Product

Delivery

Figure3.2 - ProjectLife Cycle

3.2 PRELIMINARY ANALYSIS AND STUDY

This sub-component is the fact finding works conducted by the author in order to

learn more on the topic or E-Library and web-based library. Among the methodsused in this components are as listed below.

• Reading or Studies

The result of the studies can be seen in Chapter 1: Introduction and

Chapter 2: Literature Review and or Theory of this dissertation. Among

the sources used to conduct the preliminary analysis and study of this

project are articles, white papers and journals regarding the topics on E-

15

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Library, Digital Library and web-based library. Detailed list of the

references used in this studycan be foundat the References sectionat the

end of this dissertation.

Interviewing UTP Librarians

The plan to conduct an interview with UTP librarians to learn more on

their current library system and the problems they are facing in using the

system. The author interviewed the Library's Technologist whose named is

Mr. Azzubayani bin Abu Bakar. He explained current UTP's Library

structure and the OPAC usage to the author.

16

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3.3 ARCHITECTURE DESIGN AND STORY BOARD DEVELOPMENT

3.3.1 Overall Module Architecture

For the development of this project, Figure 3.3 below shows the overall architecture

for the proposed E-Library system from the user's pointof view. First and foremost,

when the users decide to access the system or service, they must login into the

systemthrough the Internet. They have to inter their own User ID and password for

authentication. Thewebserver (Apache) transfers the user's request or transaction to

the application server(PHP) which then is directedto the library's database (Oracle)

for data saving purpose. For the purpose of this project, the scope had been

narrowed down specifically on the study and development of the online reservation

and due dates notifications.

UTP E-LIBRARY

SYSTEM,T-

»i • w

Figure 3.3 Overall Architecture ofanE-Library System

17

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3.3.2 Proposed Module Story Board Development

Before the actual development and construction ofthe module can take place, thestory board is first drawn. The story board shows how the interface of the module

will look like (buttons, banners, text-boxes, etc), the flow between the interfaces andserve as a guideline for the construction ofthe module itself.

Figure 3.4- Mainpagemodule

The first page of this system is its main page. There are a few pictures ofthe UTPlibrary located in this page. As an introduction to the users, there is a briefbackground or description of the UTP library. At the bottom ofthe page, there aretwo buttons which are Login and Sign up buttons. Ifthe users have registered, theymay go into the login page directly. Meanwhile for those who are not registered yet,they have togo the sign up form for new registration.

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UTP E-LIBRARY SYSTEM

User ID

Password

Login

Figure 3,6 - Authorization module

When users enter the Login button in the main page, they will get into the

authorization module as illustrated in Figure 3.6. They have to insert the username

and the password. The user ID is actually a unique ID which own by each user.

When the user enters the Login button, the system will authenticate the password

and user ID from the database. If the authentication is successful, the system will

invoke the status module which shows the user details and loan or reserve status.

Homepage

Status

OPAC

Reservation

Logout

UTP E-LIBRARY SYSTEM

Name ;

User ID:

Email *

Status .Loan

Reserve

Figure 3.7 - User's status module

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The status module will invoke when the authentication is successful. This status

module will display user details and provide links to the loan and reserve modules.

The users may click on the loan link and the loan module will invoke. The same

thing goes to the reserve link. By having this status module, users may check the

quantity ofbooks that they have borrowed and the reserved books as well

Homepage

Status

OPAC

Reservation

Logout

UTP E-LIBRARY SYSTEM

User ID :

Item loaned

No Item ID Item Title Author Due Date

Figure 3.8 - Loaned module

This loan module will list down all the books or items borrowed by the users. The

system will list the item ID, item title, the author name and the due date of each

book. The main purposeof havingthis loan module is to let the users view their own

status. The users may know the quantity of the books they have borrowed and

number of books they can borrow. Besides that, the users may alert with the due

dates of each book.

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Homepage

Status

OPAC

Reservation

Logout

UTP E-LTBRARY SYSTEM

User ID :

Item reserved :

No Item ID Item

Title

Author Due

Date

QueuePosition

Figure 3.9 - Reserved module

This reserved module fimctions the same with the loan module. It will list down all

the reserved books. The system will list the item ID, item title, the author name, the

hold period and the queue position. The module provides the queue position to

inform the users the availability if the reserved book. The book is available to collect

at the counter if the queue position is T. The main purpose of having this reserved

module is to let the users view their reserve status.

If the users wish to search for anybooks or items, they mayenter the OPAC button.

This OPAC button will link to the Internet OPAC. The OPAC website will invoke in

a different window. The OPAC system will provide the book or item ID as a

reference for the user. The users need to insert the book or item ID when doing the

reservation.

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Homepage

Status

OPAC

Reservation

Logout

UTP E-LIBRARY SYSTEM

Reservation form:

User ID

Item ID

Item Title

Publisher

Figure 3.10- Reservation form module

Thereservation form allows usersto reserve books in advance or to join waiting lists

for books currently unavailable. The book to reserve must depend on the nearest

date due. When the users enter the placereservation button, the system will confirm

the reservation and update the records in the database. The reserved module will

automatically refresh the reserve status.

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3.4 EVALUATION AND CLARIFICATION SUB-COMPONENT

CONSTRUCTION

4.1 Development Tools

For the development and construction of the UTP E-Library System the following

set of hardware and software had been used.

1. Managerial / Documentation Purpose Tools

• Microsoft Project

- Used for the preparation of project works schedule (Gant Chart),

resource allocation and project tasks identification.

• Microsoft Visio

- Used to generate professional module diagrams such as the data flow

diagram (DFD), entity relationship diagram (ERD), class diagram

and other that are used in the initial designing of the proposed

module.

• Microsoft Word and Excel

- Used in the preparation of the log book, weekly report, project's

documentation and the final dissertation of this study.

• Microsoft PowerPoint

- Used in the preparation of the slides for the presentation of the study

and the proposed module to the internal and external examiners.

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2. Module Development & Construction Tools

• Macromedia Dreamweaver

- For web development and HTML editing

MySQL

- Used to create the databases necessary for the module. It is very

fast, robust, relational database management system. Enable to

efficiently store, search, sort, and retrieve data.

PHP

- Server-side scripting language designed used for the web system.

It is an Open Source product.

Development & Construction Hardware

- The hardware that is used in the development and construction of

the proposed system is the personalcomputer. The specifications

of the notebook are as listed below.

Module:

Microsoft Windows XP Professional

Version 2004

Service Pack 2

Computer:

Intel 4 2.40 GHz ®

256 MB ofRam

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CHAPTER 4

RESULT AND DISCUSSIONS

This chapter shall be discussing the result of the study that had been conducted and

the development of the UTP E-Library System. The aims of this chapter are to

create a link between die study being done and the final product in terms of the

objectives during the development of the module design and followed by a

discussion on the finished module's functionalities and limitations. With this

discussion, it is hoped that more data and informationregardingthe development of

an E-Library system can be put into light The discussion will also be focusing on

whether the developed module had managed to fulfill the four scopes of project or

objectives as had been proposedearlier.

4.1 FINDINGS

In the requirements and analysis phase, a series of interviews has been conducted to

gather all the information. As a developer, the author needs to getthe opinions of the

interviewee (user) and his or her feelings about the current state of the library

system. Open-ended questions havebeen used for the interview because this type of

questions allows the respondent with options for responding. The outcome of these

was positive and the general sentiment amongst all those interviewed is that the

project is relevant and will prove beneficial to the students and other user if it were

to be implemented.

UTP Information Resource Centre (IRC) promotes information-sharing among 27 of

PETRONAS group libraries nationwide, in an effort to provide up-to-date

information especially fortechnical references andresearch anddevelopment.

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The facilities are searchable on-line (through OPAC) to facilitate fast information

access from various locations such as PETRONAS Resource Centre at KLCC,

PETRONAS Management Training Services (PERMATA) and PETRONAS

Research Scientific Services (PRSS) at Bangi, Institut Teknologi Petroleum A

PETRONAS (INSTEP) at Batu Rakit and other branches throughout Malaysia. The

comprehensive collections available in the library are mostly related to engineering,

science and technology, management, and languages.

The interviewee said that the current library system used the BasicTechlib (Open

Text) for storing all the data. There are four core components in the library systems

which are Acquisition, Cataloging, Serialand Circulation.

ACQUISITION \_- 7 ^*^ CATALOGING

CIRCULATION SERIAL

<^Figure 4.1 - UTP Library data structure

Once the librarian has done with the cataloging, all the data inserted will be stored in

the database server which is located at PETRONAS Bangi Data Centre

(PERMATA). As illustrated in Figure 4.2, database server and web server for

PETRONAS branches are centralized at the PERMATA. These two servers will

connect to the Wide Area Network (WAN) and distributed the system to the entire

PETRONAS branches. For instance, UTP Information Resource Centre (IRC) and

Akademi Laut Melaka (ALAM).

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The borrowing process is done manually whereby the user has to go to the counter to

borrow a book. User has to give the ID number and the system will verify the user

ID and the item ID (barcode). If the user ID is not in the system, it needs to be

registered. Thenthe material can onlybe checked out for the user.

28

Page 38: Nurul Ami binti Ariffin

tJA

NU

lD

AT

AC

tSN

'i'K

fcS

Ba

sic

Tech

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ab

Data

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Serv

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Page 39: Nurul Ami binti Ariffin

As shown in Figure 4.3 and Figure 4.4, there are two types of OP AC available in

UTP library; the Internet OPAC and the Intranet OPAC. The OPAC system is

integrated with other PETRONAS libraries where a user may be able to search

materials from all those libraries. However, user may also choose to search from a

particular source only. This OPAC system is able to show the status of the materials

either it is on shelfor loan.

feltyiilHilMlliaJM 3-tffl^w** -*m

I"""" f#' teto^et

Figure4.3 - Search systemusing the IntranetOPAC

. m

•4'rHtfi3''4fl»sSi*$~ V.jtpm"

Figure 4.4 - Searchsystem using the InternetOPAC

30

Page 40: Nurul Ami binti Ariffin

The major difference between the Internet OP AC and the Intranet OP AC is that the

Internet OP AC is not full text while the Intranet does as shown in Figure 4.5 and

Figure 4.6.

4-e** -

Maw n~/mtM Tocb . MB

-* - i& @j" (jjjt \ 'S&L&nrdi i&rmmt 5jtmu»y | 1^- ig*]Ad4eM jg] hHpn/fOMC.pBtranM.wm.iny J-J **"=>

WtKnWBMBtH BJWfcHWM

113

104 p :22 cm, 1998(681(393) MAH) 11/29/04

Mahathir mcnjulang martabat Malaysia /oleh Zabdi Dato' Zainol Rashid ZAHIDI ZJUKOL RASHID.2003(92(595) ZAH) 11/29/04

Malaysian politics under Mahathir Electronic i

225 p. :maps24 cm.,

Pemikiian TV MaWhir- i^-tann Islam/ by Ismail IbiahimlanailIbrahim, x. 63 p. 19 cm. 2002(m BP 63 .M318 2002) 11/23/04

i. 143 p. :iH22cm..

H niap. re Mqii^y tuBh.- P. S.Mauzy. Diane K.., ma.

PETRONAS ma? list i ubsidiaries. says DrMTHE STAR. 2004-11-03; p.3. 2004fCNO4/O6667) 11/03/04

Tun Dr Mahathir meets PETRONAS staffin Vietnam Ip : ffl30 cm. 2004(PNWS 0617) 09/24/04

DrM dbobatpembmamindarakyat Malaysia TTTUSAtr MALAYSIA, 2004-10-04: p.S, 2004(CN04/05746) 10/04/04

PeBk pensntaan Raia Cub Prut HARTAN METRO. 2004-10-03: p.92.93. 2004/0004/05760) 10/03/04

Univ^rsitiianaaniadi'kilanaiiai^'trriJSAlT MALAYSIA. 2004-10-03:0.11. 2004<-CN04/05762i 10/03/04

Can Mahathir walk the talk? INSTITOTTONAL INVESTOR. VoLXXECLNo. 05.1998-05^68.70-74 /E050.1998 0^5 321

11/30/02

A Mahathir sampler INSTITUTIONAL INVESTOR. VolXXm.No.05.l998~05:P71. (£050 1998 05.33) 11/10/02

Behind Mahathir's fears MSTlTtmoNAL INVESTOR. Vol.XXni.No05.199B-05:P74.77-79.fE050.1993.05.34) 13/10/02

Dr M PETRONAS has done very well THE STAR. 2004-08-24 :p.3I, 2004(CN04/04994) 08/27/04

Mahathir's paradigm shift (S-l-1) 08/17/04

Paradoxes ofMahathirism : an intellectual biography ofMahathir Mohamad (L-l-t/2) 08/17/04

Mahathg epitome ofa statesman 200p.. (n) 08/17/04

ITcapan-ucapan Dato Seri Dr. Mahathir Mohamad 1989 »v. 262p., (L-2-1) 08/17/04

\%&&1&\\ 4»>aeci5e<nwm»it-..,||^ir4MBwnt6-r<m»ni_

Figure 4.5 - The search output ofMAHATHIR by using the Internet OPAC

| Hr Edt View Paventu Tosb Help

| +"B*fc ._-» - f(S (J] iffl i i^gntWh i±JF«™*B« "^Mitwy ji^. £jjAd*HM|e3 httpl//pw.DBtrtil>«,om.my/Bdu/prB<:l»/hdnx.htnijlW» ^]QntantoBlW» gJFwahtotmtf £|WMowM*la £]wmIbw*

«S8Si^^^i-.-.,,.- :-,,.:-:,

^J

T3 **•»

PRECISE

nmE

Cjs Tun DrMahathir meets PETRONAS staffin Vietnam Ip ;SB0 cm. 2004(PHWS 0617> 09/24/04

dk DrMdinobat pembtna minda rakvat Malaysia TJT05AN MALAYSIA. 2004-10-04: p.S. 2004l,CK04/05746) 10/04/04C3b Pctikcensntuan RajaCubPrixHARIAN METRO, 2004-10-03: p.92,93, 2004(CN04/0576Q) 10/03/04

0&) TTniversiri langari iadi Ttilane iiaj»h' TJTUSAN MALAYSIA. 2004-10-03: p.11, 2004fCN04/03762) 10/03/04Can Mahathir walk the talk? INSTTD3TIONAI. INVESTOR. VolXXIILNo. 05,1996-053-68,70-74,(E030.1998.05.32) 11/10/02

A Mahathir sarrgler INSITTUTIONALINVESTOR. VolXXmJNo.05.1998-05:P71, (K050.199B.0S.33) 11/10/02

wmmmmmm11/10/02

Dr M: PETRONAS has do : very

jONALINVESTOR. VoLXXrn.No.05,1998^5:P74.77-79.(E050.1998.05.34)

STAR, 20O4-OS-24 : p.31. 2004(CN04/04994) 08/27/04

18/17/04

18 Paradoxes ofMahathirism : an intellectual b-ioaraphy ofMahathir Mohamad (L-1-1/2) OS/17/04

19 Mahathir - epitome oFa statesman 200p., (n) 08/17/04

20 Ucapan-ueapan Dato SrriPr Mahathir Mohamad 1989 irg. 262p.. (L-2-1) 08/17/04

FORMATLEOENO; p^CITATIOM 1ABSTRACT [J^TCXT • GRAPHICS E§ MULTIMEDIA

ai«Jt|||afl <£O j]|gj'i'tt«i:iSE»it*ramu. ^Ji»w>'«wia-Woowftni...|

Figure4.6 - Thesearchoutput of MAHATHIR by using the IntranetOPAC

31

~3

Page 41: Nurul Ami binti Ariffin

The full text means that the system may be able to show the source directly from the

website itself. An example of the full text produced from the above search output is

as shown in Figure 4.7.

mFto Edt Vtow Fwsrftu Toefe Hefe

K^iMdaSsJ;

4-<Ba* - -» - if) jjjj 3} ] i^SMrch EiJFWMtet >^Hstoy | [^» £>iAddress [#] r^i//pww.pBtroriai.cai^iwMufP'«lcB/ndn,lain "3_^»

F R E C J S *MORMATION

HQ.Vt" ABOUTPP.C ONLh'tc SEARCH SERVICES E-ZESDURCES /'•.-iiilaue SHLC

mm

l<9|i*> .% m *b i* * ||ff<*[rB-w||ai»5g'" • »|DP|i3iaiqHiHI

Dr M: Petronas has done very wellTUT pluck ^hovrn by rrtisiijHaihrful E£d [hucnui) Id ^rehirejbnuri «mI tike (in iltF •?&». j»yi intfitoJ iitdutfry and Hi sheer d*u.T-jnnkK^n ro racrl tn lis am\ wayhAvpninwdmeforctuuy into wani f* Totfjy, fanner Film- MLm^n

num, tut w-Hholly Rinviti to Hiila? drlwnia a ngraficdnr j^ntHilpntiMiM byhvnrnriij; * frily [(tipgrnEMl oil a&dGis mrfhnstoiuL

"tr LtRnpABti UUlllUtlHl ItaElUIHlUjlizumpjnlet it* nxn-n b icmjrii-dblc « mi mivi" cptrifMray h*scKjumkil vi iwfl.1* jk^pJc lite fcuiJi.nMkldyiU Ji a >nwllpnxtutn.1-U14 Or Kjfarhir. who is hew jii

m jh intnvnw il Jlrt rihcr illIhUidw. tit sild A'upvi h*d rtmrULiy wi-H liy fbtvurg .1 ietdw; jjtc?.mu> lit 35 EDumries and brtniInrefwcL In tvrrv ."Wpettnf rh= ml

H ToiEIKd 111 /ll3t ltl|ukkfl:yrftbtnu CJiJ^ii stfn bin!, m i»MtLTtfuciq^arjtlqp Mid pnxt>aln49niiin#dc t< arm orictonrary (n 1*2 enHit puling iilnrid. uifrEiurcTmmHSnu

i;il prtHEtKlklliUy^HAB.

Today, JVmjims b Involved In

rhplwitHtc miliar lurt tub, hiul

MMfcTfnSllfcrf.ArIhfit In*siul 11was quire 4HI1-

•jll lq rnmnruv torr tfrvefapdn?iduntnn, whKh uncc 4lmdy ham-Uruuini rtif nil malrirt.tlwi Mraiu,LOO* CDIlLlI lb *tU[ tttf tnffjei ui]

tP

•Atuthlf ftWiimid

•rBsbtjncc jimEla^tlin imitlit |h Ihi-1ifs vraf urnpuinrr Imin CMn*(hi;

BUlCmfl "ton itnrCT4ittu>[rf]-tf4<-i*h*lnirwlrj|-IuuilmI m Nftittii.ztlKl vWth ntu«-hnWrT^ imvl) wonli BM97.6WL

uiu hj(l jIhj duiibitrd HumBMrMbti In IM3 in KMH-)5F>il(iirTTiely.Jiiiinnrtmfirpi J5-: iJilw

n^dhc Tt>tiln*w;t jjrircrt^mliiM-mntoynn wht i^ibracal ihe c^dl-

Ihe Lau Puttcms dutiBwn. 14nSri Atizju iiimJ rtbidiu. j-uiUhis #FElmnas\ nub jniuveruiy ui

Lirrdufcferii Jml wrgflvr ninresaianto imp EiKniuny tor IHr whrte J>«.m-i uf T*n!iiit^nu.'

Tlw illttlfnHy w.u whan frtraitisFlu m iiuuciitidK d>vL IhKfc ditcQnasiion Fn dfJei rn (iwc mullai¥ji (o ddTcErm conmjuin. OnceDi#t H* (birv, fie 'Jtfl fartm* w^itKi«]-f ncEn iftrrrc,

WUh iimTirniift vnWn-rt la 25rounirrcs, l^iruniii uuii#^ oil4nui *?j pnrttictton iwvw;irfaiim?> (ehai.flt; ATlu. i r>ul ampul,

Wttuid rHiuiD torrlmir id be

Tn ihti, Dr Msluihir Mkl Theiidtidul ULtUuniwxkrn 1^EliBiqfVtiy

" ifiLliflndAstMiawwurreaf/ ibp pumomcfit"

V/rllj

la F^va.in^ wih Frtiuii^i during lib HMinem prime mlniitrr. Iw uruvcd it\x

JwmcHj npanvd dJiaclV 1* E>rncpttii :n Tl^y umr UR3in£(D Ifcifiila jdvfcp

IfflDm

Figure 4.7 - A full text from a document entitle 'Dr M: PETRONAS has donevery

weir that browsed from the Intranet OPAC,

However, this OPAC service is only available in the UTP library and can only be

fully access by lecturers and staff. By having this E-Library system, users may be

linked to the Internet OPAC and they will be able to search the materials online

through the system.

The current system is unable to produce the report automatically and therefore the

thirdpartysoftware calledCrystal Report is usedto generate the reports. The reports

are used for the management to investigate the libraryperformance.

Users may only do the book reservation manually. They have to come to the counter

to request for reservation and the librarians will set the books 'ON HOLD' in the

32

Page 42: Nurul Ami binti Ariffin

system. This reservation can only be made twice per book and there is no proper

system for the due date alert or overdue notification.

As stated in the earlier chapter, there are four types ofuser or profile and they have

different privileges such as quantity of books can be borrowed and the durations.

Profile Quantity Duration

Undergraduate 6 2 weeks

Postgraduate/ Academic/Executive 10 4 weeks

Non-Executive/Technicians 6 2 weeks

Part timer/Others 4 2 weeks

Table 4.1 - UTP library's user or profile privileges

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CHAPTERS

CONCLUSION AND RECOMMENDATIONS

5.1 CONCLUSION OF STUDY CONDUCTED

Overall, the study conducted and the module developed represents only a small

margin of the total E-Library system development. However, it is hoped that with

this study, more efforts will be taken by other parties (industry expert, information

system's expert, programmer) in conducting further and in-depth research on the

design, development and implementation of the E-Library system to ensure that

Malaysian' libraries are not being left out in the race towards technology

implementation in the near future.

Services are the heart of any kind of library. A web-based library service is a trend

Libraries are taking full advantages of internet and web facilities. They are

remarkable changingtheir mode of provision of services. Users are also very happy

by gettingthe libraryservices throughweb. Theycan save their time and harassment

from not getting the information. The western countries have gone far miles than

developing and underdeveloped countries. This new mode of service is highly

effective in special libraries ratherthan academic libraries. In our country we are far

backward in this matter. Though we are thinking a lot but in practical it is very

difficult to apply. Our national policy is there but there is no intention of

implementation. Here is no infrastructure at all to implement web based library

services. Government policyof restricted employment opportunity compelled not to

take professional manpower as manyas required. Various networking system in our

country is simply failed due to the lack of good will, effort andego problem of big

libraries. Butstillthe author hope thatwe will enable to overcome all these problem

and though initially the installation cost is high but when a library will enable to

provide web-based service it will popular and if the library and information center is

being a professional about their services then in near future it can become a money

making self earning organization.

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3. RECOMMENDATIONS FOR FUTURE ENHANCEMENT

Table 5.1 below shows some of the future enhancements that are recommended for

the UTP E-Library System. These enhancements are not absolute and are to be

modified as more information regarding the scopes, performances, functionalities

and practicability ofthe prototype module are received from the end-users.

Future system

enhancements

Scope:

• Customized the module so that it would better

serve the end-users.

• Connecting the module to a higher-level database

so that tables-joining can be performed between

the module's tables in order to provide the end-

users with better data and information.

Functionalities:

• More full-text electronic journals. Eventually,

indexes that do not now include full text will

begin to do so, or link to external resources.

Electronic Collections Online may mature as

such a service.

• More Web forms for user feedback, and perhaps

a virtual librarian who interacts in real time chat

or video conferencing. While there's nothing like

a simple phone call, the virtual librarian wouldn't

have to be in the library.

Provide own Search system that allows the librarians to insert

the updated data easily the users will get the exact results of

their findings. Produce a system for the other items available in

the library for instance, CD-ROMs, video tapes, journals, and

exams paper.

Table 5.1- UTP E-Library System future enhancements

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REFERENCES

[1] http://www.wcet.info/proiects/laap/resources/library.asp

[2] http://www.ala.org/acrl/guides/distling.html

[3] http://www.geocities.com/sudiphatna/sem.html

[4] Dixon D. 2000, The Knowledge Age, Melbourne, Australia.

[5] Tengku Azzman Shariffaddeen ,2000, The Digital Age: Challenges of

Librarians in Malaysia from http://www3.jaring.mv/jstmy/wsdigitage.html

[6] Barrilleaux, L. E. (1965). An experimental investigation of the effects of

multiple library sources as compared to the use of basic textbook on student

achievement and learning activities in junior high school science. Ph.D.

Dissertation, University of Iowa.

[7] Breivik, P. S. (1977). Open admissions and the academiclibrary. Chicago:

American Library Association.

[8] Cleaver, B. (1987). Thinking about information: Skills for lifelong learning.

School Library Media Quarterly, 16/1,29-31.

[9] Cull, P. (1991). Resource-based learning: A strategy for rejuvenating

Canadian history at the intermediate school level (ERIC Document

Reproduction Service No. ED 343 829).

[10] DeBlauw, R. A. (1973). Effect of a multi-media program on achievement

and attitudesof elementary and secondary students, Ph.D.Dissertation, Iowa

State University.

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[11] Kohl, D. F., & Wilson, L. A. (1986). Effectiveness of course-integrated

bibliographic instruction in improving coursework. Reference Quarterly,

26/2,206-11.

[12] Kuhlthau, C. C. (1985). A process approach to libraryskills instruction.

School Library Media Quarterly, 13/1,35-40,

[13] Kuhlthau, C. C. (1993). Seeking meaning: A process approach to library and

information services. Norwood, NJ: Ablex Publishing.

[14] Macfarlane, A. G. J. (1992). Teaching andlearning in an expanding higher

education system. Edinburgh: Committee of Scottish University Principals.

[15] Moore, P. A. (1995). Information problem-solving: A widerviewof library

skills. Journal ofContemporary Psychology, 20/1,1-31.

[16] Nolan, J. P. (1989), A comparison of two methods of instruction in library

research skills for elementary school students. Ph.D. Dissertation,

Philadelphia, Temple University.

[17] Pitts, J. M. (1994). Personal understandings and mental models of

information: A qualitative studyof factors associatedwith the information

seeking anduseof adolescents. Ph.D. Dissertation, Florida State University.

[18] Pressley, M., Snyder, B. L., & Cariglia-Bull, T. (1987). Howcan good

strategy use be taught to children? In S. M. Cormier & J. D. Hagman (Eds.),

Transfer of learning: Contemporary research andapplications (pp. 81-120).

San Diego: Harcourt, Brace, Jovanovich.

[19] Resnick,L. B. (1987). Education and learning to think. Washington;

National Academy Press.

[20] Schori, I., Hopkins, K. D.,Everett, J., & Hopkins, B. R. (1984-1985). A

specialmotivational intervention programandjunior high school students'

37

Page 47: Nurul Ami binti Ariffin

library use and attitudes. Journal ofExperimental Education, 53,97-101.

[21] Stripling, B. K. (1995). Learning-centered libraries: Implications from

research. School Library Media Quarterly, 23/3,163-170.

[22] Todd, R. & McNicholas, C. (1994/95). Integrated skills instruction: Does it

make a difference? School Library Media Quarterly, 23/2,133-138.

[23] Wiibert, S. S. (1976). A study of competency-based instruction to determine

its viability as a technique for teaching basic library skills to a selected

sample ofseventh grade students. Ph.D. Dissertation, Detroit, Wayne State

University.

[24] Webb, R. (1988), Developing information skills in the middle years of

schooling. Ph.D. Dissertation, University of EastAnglia.

38

Page 48: Nurul Ami binti Ariffin

APPENDICES

Appendix I : Gantt Chart

Appendix II : Questionnaire for Interview Session

Appendix III : System Interface

Appendix IV : System Data Flow Diagram

39

Page 49: Nurul Ami binti Ariffin

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Interviewee: Mr. Azzubayani bin Abu Bakar Date: 27th August 2004

Interviewer: Miss Nurul Aini binti Ariffin Subject: E-Library System

Objectives of the interview:

- find out the current state of UTP library system

- to understand the operating ofOPAC system

- find out opinion ofnewly proposed system

1. Could you please explain to me how does the current system work?

- Data stored

- Borrowing process

- OPAC

2. How does the OPAC system in the library work?

- Does the OPAC covers only UTP's library records or it integrates with otherlibraries?

- How does the management update the records for the OPAC system?

- Does the OPAC able to generate a status ofthe book either it is on loan or onshelf?

3. There are a few websitesthat link to the library and OPAC system.However, there arenot fullyaccessible by students. Why? Whohas the privilegeto browse it? Wherecan theuser browse it?

- http://pww.utpnet.petronas.my

- http://170.38.127.38/Intranet

4. How does the registration process work?

- Who provide the user ID?

5. What is the difference between OPAC and Intranet OPAC?

6. For the management purpose, is the current system able to givethe summary of theoperating library? For instance, the reports ofquantity books check out and returned inthat particular month,

7. Who control the database for the library?

- What is the software used for it? Oracle or MySQL?

8. Can a studentreserves or requests the book in advance withthe current system? If yes,how does it work?

9. Is there any notification given to the borrower if the book he/she borrowed is over the duedate?

10. Ifthere is, how does it work? Can I know the rules and terms for borrower?

11. What are the differentservices given to a different group ofuser? For instance, betweenstudent and lecturer.

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SYSTEM INTERFACE

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UTP Information Resource Centre (IRC) promotesinformation-sharing among 27 of PETRONAS'group libraries nationwide, in an effort io provideup-to-date information especially for technicalreferences and research & development.

The facilities are searchable on-line (throughOPAC) to facilitate fast information access fromvarious locations such as PETRONAS Resource

Centre at KLCC, PETRONAS ManagementTraining Services (PERMATA) and PETRONASResearch Scientific Services (PRSS) at Bangi.Institul Teknologi Petroleum PETRONAS (INSTEP)at Batu Rakit and other branches throughoutMalaysia. The comprehensive collections availablein the library are mostly related to engineering,science and technology, management, andlanguages.

They are available through a wide variety of mediai.e. books, audio-visual, CD Roms. cassettes,

microfische and magazines as well as via theInternet.

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Appendix Figure 3 - Sampleuser login into the system

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STATUS

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Appendix Figure 4 - User's status module

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Appendix Figure 5 - User's currently loanstatus module

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You are logged in as 1X2379,

Stated below is your currently reserved boofr.

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Appendix Figure 6 - User's reserved status module

Yon are logged in as IT2379.

RESERVATION

Please fill it) tbe reservation fonu below to make a new book reservation. Ensure liiat yon enteredtbe correct data by checking through tbe OPAC to avoid cancellation of your reservation.

Altjlelitx are reipi/rvd unless specified.

If you have any enquay. please meet our staff at tbe counter for assistance.

Appendix Figure 7 - Sampleuser makean online reservation

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