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NTIS Fedworld E-commerce
Bob Bunge
FedWorld Information Manager
National Technical Information Service
Department of Commerce
FedWorld E-commerce
• Background
• Accomplishments
• Lessons Learned
• Future Direction
Background
• National Technical Information Service– http://www.ntis.gov
• FedWorld Services– http://www.fedworld.gov
Accomplishments
• Functional Categories– Subscriptions– Sale of Documents– Online Delivery– Cryptography
Accomplishments
• Online Subscription Systems– World News Connection– Government Research Center– E-Alerts about new NTIS documents
Accomplishments
• Online Product Sales– OrderNow - “90 day Window”– NTIS Documents/Products
Accomplishments
• Online Delivery– E-Alerts– US Industry & Trade Outlook
Accomplishments
• Digital Signatures & Encryption– NIH Grants– DOT Grants
Lessons Learned
• Legacy Integration
• Template based interface
• Tools versus Applications
• Infrastructure versus Features
Lessons Learned
• COIN– subscriptions management– product search management– centralized product description– shopping cart functions– credit card purchases– document download
Lessons Learned
• Coin Benefits– Reduces development effort– Fosters creativity
Lessons Learned
• Public Acceptance– Internet versus telephone– 100% growth of online orders each month
• Cost Effective– Initial Investment– Scalability
Future Direction
• More!
• Business Transactions
• Information Collection
• Digital Signature Technology
Contact Info
• http://www.fedworld.gov
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