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Norwegian Ministry of Modernisation
eGovernment The Norwegian Approach
eGov Subgroup Luxembourg 12.5.05Rolf Borgerud
IT Policy Department
2
eGovernment The Norwegian Approach
• Key figures and benchmarking challenges• Norwegian eGov priorities• A New Political IT Agenda• New eNorway 2008 Under Construction
3
Figures and Facts
• Access Internet: 83% (Jan 2005)
– From home: 72%– Women: 82%, men: 84%– 13-19 yrs: 96%– Over 60: 50%
• Broadband: 36% (households) (March 2005)
– Coverage: 86%– Forecast: 40-45% (end of 2005)
4
OECD recommendations (i)
• Bring together key e-gov actors across gov – make them committed and accountable for e-gov objectives
• Increase awareness and high-level support for e-gov objectives
• Clearify structure of e-gov co-ordination
5
OECD recommendations (ii)
• State clearer and measurable e-gov goals• Develop mechanisms and incentives to ensure e-
gov goals included in agencies planning• Request Ministry of Mdernisation and Ministry of
Finance to work together to come up with budgetary mechanisms for achieving e-gov co-ordination
6
Benchmarking challenges
2004 2005
Accenture 15 8
Economist/IBM 4 9
Cap Gemini 8 6
•International benchmarkings are observed by the press and by politicians
•Develop a policy on what we want to achieve, what our goals are
7
eGov highlights
• Tax forms• National Registers• ”All In”• Norway.no• College/university applications
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Tax Forms
• For all tax payers: prefilled tex forms
• 1,8 mill of 3,2 mill tax payers, 56%, returned electronically (15% SMS, 15% elephone, 70% Internet)
• 2004: 1,19 mill – up 51%
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The Brønnøysund Register Centre
• Liabilities and titles in mortgaged movable property • More than 280 000 business enterprises • More than 1 300 000 annual accounts and auditor's
reports of limited companies • Bankruptcies and compulsory liquidations • Approximately 200 000 marriage settlements
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”All In”a common Internet portal for public reporting
• Each year Norwegian enterprises complete a series of public reporting forms in order to satisfy the public need for information. Surveys indicate that Norwegian enterprises spend over 7300 full time equivalents on statutory reporting, just to Central Government agencies.
• Transition to electronic reporting to ease the burden of public reporting
• A common Internet portal for public reporting• 85 different public forms have been available• The users of Altinn can either fill in the forms directly in
the Internet portal or they can use their own IT systems to transfer data, for example salary and accounting systems or a year-end accounting package
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Norway.no
• Gateway to public sector information
• Challenge: – Too easy to establish
public sector portals
12
Centralised Universities and Colleges Admission Service (UCAS)
• UCAS coordinates the admission to undergraduate level studies at all universities, university colleges, state colleges, and some private colleges in Norway,
• Annually around 80 000 applicants to 48 institutions or 1 100 different courses.
13
eGov policy up to June 2004
• General policy:– Decentralized
approach– ”Let the thousand
flowers flourish”– Limited cooperation
between gov agencies• This could mean:
– Let the silo owners control their silos
14
A New Political IT Agenda
• Open the silos:– ”My Web Site”– eSignatures– Open standards– Access to public data– Electronic public
procurement– Organisational
cooperation– First version ”My Web
Site” 15.6.05– Second version 1.1.06
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My Web site
• One stop for government services• Access to gov services without knowing the gov org
chart• Challenging the silo owners to co-operate
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eSignatures/eID
• One common eID for gov services where identification is needed
• Release 1.1.06
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Access to and use of public data
• Potential benefits• Monopolies in geographic data• Public data as important source of income for some
institutions
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Electronic procurement
• An organisation is established• Political will to use electronic procurement as an
important tool
19
Organisational co-operation
• Follow up on OECD recommendations• Establishment of fora led by the Minister• Acceptance in government for cross sector co-
operation