Norman Email ProtectionPowerful and flexible Email Protection Gateway

The challenge

The challenge

• Spam is costly, not only a nuisance.– Time spent identifying, reading and/or deleting the messages – The bandwidth consumed during the delivery – Data storage on the mail server – Legal risks of racially or sexually harassing e-mails

• Phishing email messages are designed to steal money.– E.g. requesting credit card information– E.g. lure recipient to fake website to enter personal

information

• Spam can also bear, or contain links to malicious websites containing, malware such as:– Virus– Worms– Phishing

Trends

Emails filtered through SecureTide in 2012

In 2012, more than 80 percent of emails were

spam

In 2012, more than 10 percent of spam messages

contained malicious content

Spam is not a «thing of the past»

Costs

Direct costs associated with spam (not counting phishing emails)

Time spent identifying,

reading and/or deleting the messages

The bandwidth consumed during

the delivery

Data storage on the file server

Cost example

• Company A – 10 users – Average yearly cost per employee: 50 000€

• Each user spend in average 5 minutes per day onreading and deleting spam– Cost per user / day: ~2,14€– Cost total per day: ~21,40 €– Total cost per year: ~ 4 922€

If you could block 99 percent of these messages accurately, you could use the savings to adds value to your bottom-line instead

Phishing – when the cost becomes personal

Phishing web site Real web site

The solution: Norman Email Protection

• Easy, safe and secure on-premise email gateway– 99% effective in blocking spam and malicious mail– Inbound and outbound email protection– Disaster email recovery service included– Daily Quarantine Report– Direct Quarantine integrated in MS Outlook

• On-premise gateway– Fully customizable– Full control– Script interface for automation– Integrate with Active Directory

Why Norman Email Protection?

Email Protection gateway

Local installation – full control

Inbound and outbound email

filtering

Clean email is delivered to the

recipient

Layered Security – Stronger Protection

Spam protect

ion

Virus protect

ion

Clean email

Multiple AntiSpam

techniques. Auto-updated & Self-managing

Proactive protection with

Norman SandBox

technology

Clean email is delivered to the

recipient

Full local administration

Customize your protection

Scaleable soluton

Integrate with your e-mail

server

Set custom filtering, and

protection, to fit your needs.

Scales to thousands of domains and email boxes

Integrate with your local Microsoft

Exchange and Outlook

Norman Email Protection – features

On-premise email protection gateway

• Easy setup• Scalable• Inbound and outbound filtering• Email continuity• Powerful user management• Daily quarantine reports• Integrates directly

with Microsoft Outlook

Easy Setup

Install Norman Email Protection

Change internal routing. No MX

change necessary

Scalable

Protect several domainsor email servers

Supports thousands of users

Inbound and outbound filtering

Protect both inbound and outbound email

Email continuity

If NEP can’t connect to your email server, it will queue email until the email server is back online

Powerful user management

Automatically verify mailboxes in MS Exchange, Lotus Domino or most other email servers through open

standards

Scheduled Quarantine ReportAllow end-users to manage their own quarantine

View a secure version of the quarantined

email Release Quarantined

email

Threats can’t be released

Direct Quarantine

Quarantine management directly in MS

Outlook

View safe version of quarantined

email directly in Outlook

Norman Email Protection - summary

• Multiple AntiSpam techniques– Auto-updated & Self-managing

• Norman AntiVirus– With Norman SandBox technology

• Integrates with Microsoft Exchange

• Direct Quarantine– Provide end-user control of quarantined

emails directly from Outlook.

In depth – technical

Norman Email Protection

System requirements• Operating System

– Microsoft Windows Server (32 and 64-bit) 2003, 2008, 2008 R2

– Microsoft Windows Small Business Server 2003, 2008, 2011

• Database– Microsoft SQL Server / MS SQL Server Express

• Web server– Microsoft IIS

Layered filtering

Connection level filtering

26

• Network level filtering refuces bad email– Trusted sender/valid recipient– SPF– Reverse DNS– IP Allowed/Denied List– Real-time Black & White lists– Enhanced Sender Reputation System

Custom Sieve Scripts

27

• Content based evaluation to alter email flow– Encryption– Archiving– Mediation/approval– Block/bounce emails– Redirect emails– Block non-spam unwanted emails

Forbidden Attachments

28

• Blocks exceeded file sizes• Blocks specific file formats

– File fingerprinting to identify threats• Search into archived files• Permission levels by recipient• Supports corporate policies

AntiVirus Engine

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• Block email borne threats– Proactive protection with Norman

SandBox technology– 24/7 updates

Alllowed / Denied lists

30

• Blocks/allows e-mail from specified senders• Integrates with MS Exchange

– Address book– Safe sender

• Trusted senders will avoid further scanning• Blocks non-spam unwanted e-mail

Sequential Content Analyzer

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• Highly configurable• Virtually false-positive-free• Maintenance-free• Predictive content-based anti-spam• Dictionary-less; binary pattern recognition• Automatic updates• Language independent• Content categorization by recipient

Clean inbox

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• Spam and potential harmful content can be– Delted– Quarantined– Tagged

• Clean email will be delivered to the inbox

Norman Direct QuarantineManage your spam directly within Outlook

Direct Quarantine Features

• Microsoft Outlook add-on– Live quarantine view– Search quarantined emails– Easy False Positive release– Whitelist & Blacklist handling

• Provide a seamless experience to your end users• Empower your users with releasing false positives & searching the

Quarantine• Relieve IT Administrators of the painful day-to-day Quarantine

Management

Live Quarantine ViewIncludes information on:• Sender• Subject• Date sent• Content type (Spam,

Virus, …)

Attachments, viruses, phishing links and all other electronic threats are not downloaded in Outlook for the best security level

• Direct Quarantine folder contains all emails caught and filtered

• Displays a count of quarantined emails

• Is updated automatically with no impact on Outlook

Instant Legitimate Email Release

Release legitimatemessages

Handling of Trusted and Blocked senders

Add Trusted Senders and Block Senders to Norman Email Protection directly from Outlook Toolbar or right-click menu

Full Body View

Message content can be viewed directly in Outlook

Links, images and other potentially dangerous content are not clickable

Report as Spam

Report a message that should have been filtered as spam. Automatically delete sthe message and sends a copy to analysis. Helps to Reduce targeted Spam

Working with Attachments

For security purposes, the content of Forbidden Attachments is not displayed. However, you can see the attachment name(s)

Thank you