Noel-Levitz Student Satisfaction Survey Charts: Identified Challenges Department of Institutional Research

Noel-Levitz Student Noel-Levitz Student Satisfaction Survey Charts: Satisfaction Survey Charts: Identified Challenges Identified Challenges Department of Institutional ResearchDepartment of Institutional Research

Respondent ChartsRespondent Charts

§ Full-Time / Part-Time by LocationFull-Time / Part-Time by Location

§ Gender by EthnicityGender by Ethnicity

Respondent SummaryRespondent Summary

0

50

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400

101 Corridor Del Norte Klamath-Trinity Mendocino Online

Full Time

Part Time


0

500

1000

1500

2000

2500

3000

3500

4000


Full Time

Part Time

0

500

1000

1500

2000

2500

3000

3500

4000


Full Time

Part Time

0%

5%

10%

15%

20%

25%

30%

35%


Full Time

Part Time


0

50

100

150

200

250

300

350

400

African-American

AmericanIndian

Asian / PI Caucasian Hispanic Unknown

Female

Male


0

500

1000

1500

2000

2500

3000

African-American

AmericanIndian


Female

Male

0

500

1000

1500

2000

2500

3000

African-American

AmericanIndian


Female

Male

0%

2%

4%

6%

8%

10%

12%

14%

16%

African-American

AmericanIndian


Female

Male

ChallengesChallenges

§ Charts organized byCharts organized by§ Question #Question #§ Full-Time / Part-TimeFull-Time / Part-Time§ LocationLocation§ ImportanceImportance§ SatisfactionSatisfaction

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101 Corridor Del Norte Klamath-Trinity Mendocino Online (blank)

Full-time

Part-time

(blank)

Average of 7 IMP

Location

Current Class Load

0

1

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5

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7


Full-time

Part-time

(blank)

Average of 7 SAT

Location

Current Class Load

ExampleExample

Location

FT / PT

Importance Scores in Background

Satisfaction Scores in Foreground

5. The personnel involved in 5. The personnel involved in registration are helpfulregistration are helpful

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5

6

7


Full-time

Part-time

(blank)

Average of 5 IMP

Location

Current Class Load

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 5 SAT

Location

Current Class Load

6. My academic advisor is 6. My academic advisor is approachableapproachable

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5

6

7


Full-time

Part-time

(blank)

Average of 6 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 6 SAT

Location

Current Class Load

7. Adequate financial aid is 7. Adequate financial aid is available for most studentsavailable for most students

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6

7


Full-time

Part-time

(blank)

Average of 7 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 7 SAT

Location

Current Class Load

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 8 IMP

Location

Current Class Load

8. Classes are scheduled at times 8. Classes are scheduled at times that are convenient for methat are convenient for me

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7


Full-time

Part-time

(blank)

Average of 8 SAT

Location

Current Class Load

12. My advisor helps me set goals 12. My advisor helps me set goals to work towardto work toward

0

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5

6

7


Full-time

Part-time

(blank)

Average of 12 IMP

Location

Current Class Load

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 12 SAT

Location

Current Class Load

13. Financial aid awards are 13. Financial aid awards are announced to students in time to be announced to students in time to be helpful in college planninghelpful in college planning

0

1

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3

4

5

6

7


Full-time

Part-time

(blank)

Average of 13 IMP

Location

Current Class Load

0

1

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3

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5

6

7


Full-time

Part-time

(blank)

Average of 13 SAT

Location

Current Class Load

15. I am able to register for 15. I am able to register for classes I need with few conflictsclasses I need with few conflicts

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 15 IMP

Location

Current Class Load

0

1

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4

5

6

7


Full-time

Part-time

(blank)

Average of 15 SAT

Location

Current Class Load

17. Personnel in the Veterans' 17. Personnel in the Veterans' Services program are helpful Services program are helpful

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 17 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 17 SAT

Location

Current Class Load

20. Financial aid counselors are 20. Financial aid counselors are helpfulhelpful

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 20 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 20 SAT

Location

Current Class Load

32. My academic advisor is 32. My academic advisor is knowledgeable about my program knowledgeable about my program requirementsrequirements

0

1

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4

5

6

7


Full-time

Part-time

(blank)

Average of 32 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 32 SAT

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 33 IMP

Location

Current Class Load

0

1

2

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4

5

6

7


Full-time

Part-time

(blank)

Average of 33 SAT

Location

Current Class Load

33. Admissions counselors accurately 33. Admissions counselors accurately portray the campus in their portray the campus in their recruiting practicesrecruiting practices

34. 34. Computer labs are adequate Computer labs are adequate and accessibleand accessible

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7


Full-time

Part-time

(blank)

Average of 34 IMP

Location

Current Class Load

0

1

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4

5

6

7


Full-time

Part-time

(blank)

Average of 32 SAT

Location

Current Class Load

40. My Academic Advisor is 40. My Academic Advisor is knowledgeable about the transfer knowledgeable about the transfer requirements of other schoolsrequirements of other schools

0

1

2

3

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5

6

7


Full-time

Part-time

(blank)

Average of 40 IMP

Location

Current Class Load

0

1

2

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4

5

6

7


Full-time

Part-time

(blank)

Average of 40 SAT

Location

Current Class Load

41. Admissions staff are 41. Admissions staff are knowledgeableknowledgeable

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 41 IMP

Location

Current Class Load

0

1

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3

4

5

6

7


Full-time

Part-time

(blank)

Average of 41 SAT

Location

Current Class Load

42. The equipment in the lab 42. The equipment in the lab facilities is kept up to datefacilities is kept up to date

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1

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6

7


Full-time

Part-time

(blank)

Average of 42 IMP

Location

Current Class Load

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 42 SAT

Location

Current Class Load

43. Class change (drop/add) 43. Class change (drop/add) policies are reasonablepolicies are reasonable

0

1

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6

7


Full-time

Part-time

(blank)

Average of 43 IMP

Location

Current Class Load

0

1

2

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4

5

6

7


Full-time

Part-time

(blank)

Average of 43 SAT

Location

Current Class Load

47. There are adequate services to 47. There are adequate services to help me decide upon a careerhelp me decide upon a career

0

1

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7


Full-time

Part-time

(blank)

Average of 47 IMP

Location

Current Class Load

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 47 SAT

Location

Current Class Load

48. Counseling staff care about 48. Counseling staff care about students as individualsstudents as individuals

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7


Full-time

Part-time

(blank)

Average of 48 IMP

Location

Current Class Load

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 48 SAT

Location

Current Class Load

52. This school does whatever it can 52. This school does whatever it can to help me reach my educational to help me reach my educational goalsgoals

0

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5

6

7


Full-time

Part-time

(blank)

Average of 52 IMP

Location

Current Class Load

0

1

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4

5

6

7


Full-time

Part-time

(blank)

Average of 52 SAT

Location

Current Class Load

55. Academic support services 55. Academic support services adequately meet the needs of studentadequately meet the needs of student

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 55 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 55 SAT

Location

Current Class Load

63. I seldom get the “run around” 63. I seldom get the “run around” when seeking information on this when seeking information on this campuscampus

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 63 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 63 SAT

Location

Current Class Load

65. Students are notified early in the 65. Students are notified early in the term if they are doing poorly in a term if they are doing poorly in a classclass

0

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4

5

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7


Full-time

Part-time

(blank)

Average of 65 IMP

Location

Current Class Load

0

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6

7


Full-time

Part-time

(blank)

Average of 65 SAT

Location

Current Class Load

69. There is a good variety of 69. There is a good variety of courses provided on this campuscourses provided on this campus

0

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5

6

7


Full-time

Part-time

(blank)

Average of 69 IMP

Location

Current Class Load

0

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5

6

7


Full-time

Part-time

(blank)

Average of 69 SAT

Location

Current Class Load

77. Courses are offered at the 77. Courses are offered at the locations that best fit my needslocations that best fit my needs

0

1

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5

6

7


Full-time

Part-time

(blank)

Average of 77 IMP

Location

Current Class Load

0

1

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3

4

5

6

7


Full-time

Part-time

(blank)

Average of 77 SAT

Location

Current Class Load

79. Classrooms and classroom 79. Classrooms and classroom equipment are kept up-to-date and in equipment are kept up-to-date and in good repairgood repair

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 79 IMP

Location

Current Class Load

0

1

2

3

4

5

6

7


Full-time

Part-time

(blank)

Average of 79 SAT

Location

Current Class Load

Documents

Noel-Levitz Student Satisfaction Survey Charts: Identified Challenges Department of Institutional Research