-.7'PUNJAB STATE POWER CORPORATION LIMITED(OiO CE/Commerciat, patiata, pfr,No,Of ZS_ZZil+SSl_ Regd. office_ psEB Head office,ihe M"ir, i"ii"rJjiii-,

Tete Fax.017$2210320 emait: c€-commerciat@pspct.t. r"r"e"r",,""Oglnr,t.."ln

commercial Circular No. 5l /2016To

All Engjneer-in_ChieflChief Engineer(DS),Under punjab State power Corporafion Limited.

Memo No. f Ug-'7.{.? / sR-463

Dated: ll t1it2O16

Sub: Punjab State Etectricitv RgSyfalo_ry. Commis-sion (Etectricitysuppty code and Retatdo rvrjtt"i"i "ii;''.i

J,-"';'jill:",)Regulation-2016

_, Hon'ble pSERC has made some amendments in the punjab StateElectricity_Regutatory Commjssion.(Etectrictty Suppty CoO" "#Heii"aM€tters) Regulations, 2014 and norlled the same vide its notification No.PsERc/Secy./Resu.1 16 dr. os.i0.2o.t6

"" zil ar"na."-ni"iJ,IljJo,,Code -2014. This notification has bthe state Governm"n, on os..,o.rfn"l !:!li:l:9 l-n

the oiriciar sazettl ofsame date. lrro anq sna be applicable from the

^-, , Copy of the gazette notification is enclosed herewith for informationand lunher necessary action.

Meticulous cotnpliance of theensured.

DA,/As above

above instructjons may please be

' c$;',1.rrDy.CE/Regutatjon,

for CE/Commercial,PSPCL, patiata.

filo f*e;i: !gg_f1i1j sR_ a63 fir$:

9{i€ e. qr-d, }6 fufory, d E-q6, ,r} e*d a,T€d 6E aFdry Fi€' a:-1. f+J aflrrrdd,id.fu6'x 3 ffi+" !h,E lta'I

?. ry*, t-"1 f.*. ,i"," r-"s. *;,* *' qlDEd brdd. #-d'T'

3. Ftr5d, tiB'E F€-drsfeJ, ,r3 a'reg djwr^#.#ffiffi,**-,,**Contd...2

6. Ombudsman, Eloclricity Punjab 66 KV Grid Sub Sln., Plot no. A-2, Industrial Are6, Phase-1, SAS Nagar (Mohali)-160055

/, r6nr lrc30 a rafrc)r Nr{r. q- c h!q'! l,a.r? |

8. s1-< i-ar-e$t-es, f-a ro'ka a.Ee-a-as ar< ffffitr fa'a sec-17, d*dq I

\d%,ra<I,\t'Eft:ffi@;,

<.: ttc ffifDrg/?gf,ri .'ix.f .xt fi o., vfurrgs' r

fr.fr.The following may download the circular from PSPCL website (www.ospcl.in).

1. ti:,iF.g $arsfi'a-ax-fiif$dt a'Etaao, frE' n'fi u'sd a-d&aF5 tuH,utar{''{t I

2. F€ ffrdeE-d, rhq d.fr q.sd q'€liFs fuF, ufutfl'ot I

3. t{ f#:/ #6 (aE'H), ri.-I, ?+e n€F, a;-tro a&a1, ufamo' t

4. ChiefAdmlnistration & lR, PSPCL. Paliala.

5. Uuffi€Ff{-d.6. 'r€Frts,a roa'E, ufaz's.7. Chi€f Auditor. PSPCL, Patiala.

8. Chief Enginesr/ARR & TR, PSPCL, Patiala.

9. {c fefi:nd'6.21., 'r1.'}E.uLFL'}6.,

ue"i.o'r10 S.f.fiH.,4trd.a,(*R S.r{i ry'6.) tn tx.ut fr.rio.' vfamv t

I '1 . Dy.CE/Sales-1, Dy.CE/Sale6-2 and Dy.CE/Billing, PSPCL

12. AllAddlSE6/ Sr.Xens/AEES under Comm€rcial organization, PSPCL.

[|:\Lmct liont dre l,l|l|iob Covt. Caz (Exrfr). dared lhc jrh Ocrobe., ?016j

PUNJAB Sl ATE EL[C'I'RICITY RECULAl ORY COMMISSION

NOTIFICATION

'l'he irh Octobcr,l0l6

No.l,Sf,RC/S€cyJR€gu.l16.- ll exerci!€ oflhe powers contencd llrd€rSecrion l8t read with Seclions,rl, 44- 45. 46, 47, 48. 50, 55, 56, 57. 58, 59. 116. tZ7, tjj, t52, 154 & 163 ofrh€ Elecricity Act, 2003(CentralAct36 of200l)read with Eleltricity (AorendrNnr) Act. 2007 (No.26 012007) and allorherpowers€nabling it in this b€halfand atlef prwio[s publicfltion, rhe l,unjab Slatc Ete.kiciry Reerlstory Comn)issiDnher€by n0kes followiflg r€gr|lstions ro a end Po{ab Slnle Ilectricity l{egulatoryCotrurission(Elecl.icitySupplyCode a d Related Matters) Regulations. 20 l4 (hercir)alier rctbn ed to as pdncipal Regulations):-

I. SHORTTITLf,, COMMINCEMENTAND INTf, RPRETATION

Li

1.2

These Regt|lalions may be crll€d lhe Purtab Stnre Eleclricity Regrlalory Cotl )ission (Eleclriciry SupplyCode ad Relsted Matte$) (2ndArnendment) Regu lations, 20 t 6.

These Regulations shallbe applic$ble ro1Ill licensees (includhtg€ntitiesexempted orlde.sectio l3 oftheAct) h theirrespective licensed/supply artas and all cons$inervpersons in the Staieofpunjab.

These Regulations shall con)e inro lbrae froDl the date oftheir publication in the ofticial gazene oftheS(ate,

AMENDMEMTO REGULATION4.2 OFTHE PRINCIPALR"EGULATIONS:

Rcgu lstion 4.2 ofthe Principal Reg[lotions shall be subslitur€d as under

Catcgory of LoadYConsuners SupplyVolhgeSr

(i) . DSA RS loads not exceeding ? kW (inoludimg motive load noteliceeding2 BliP).

. Ind(strial load includinggeneul lo6d tlorcxceedirrg? kWatconsunler'soption,

' AP load notexceedinS2 BIIP. Sueet liglting load not exceeding 7 kW

Singlephase230V(between phase and neutnl)

it' . DS/NRS loads exceeding 7 kW ormotive loadexce€ding2 BHPbltno!exce€ding 100 kW.

. lnduslrial load includingSeneml losd/demand(olherth6ncoveredunder (i) above) not excelding 100 kw/l00kVA.

. Bulk Supply load with contracl deFand not exceeding I00 kVA.

. AP load excccding 2 BHP/A P high teclnology loads not exc€edingt00 Kw

. Street LiSht losd exceeding 7 kW but not exc€€ding 100 kW.

Thr€e phase 400V (betwe€n

phases)

Note: . Domestic coosumers existing !s on I .8.20 I 2 having lood up roI 0 kW shall have the option to haye single phase supply or threephas. supply in case their connecled lo6d aner cofiputing as per

4.5 work€d out to be more than 7 kw'Arc fumac€ loads haviirg specified protection system for suppressing phase I Ivoltsge surge and other Large Supply Consumers (Ceneral and

Intensive Industry) with crntmct demand not exce€dinli 4000 kVA.

' DSNRS,tsSloadsexceeding l00kWkVA butwithcontrac!denand nol exftedins 4000 kVA.

(iiD

ph&.eikV (betw€en

-F1

2

. Sitrglc lb i'n Supply .rnd€r reau latiorN 6.6 1&661t\ithcorrrrtrldsrnand not €xcced irg '{000 k\4.AP Hish fechrorosy sLtpply!4!941]!gg!g-.i141!

(iv) . Arc ft'rnace loads(olhc, tluncovcfed;n(iii) bove) noic\ccedutg

20MVA.. Large S uppl]' Consunlel.s lvilh cortrucl denurd crccedrrtg

1000 kVA brl nol exceeding20 NIVA.

. DS/NRS/BSloads i0ciudingsi gle ponrt stpplv tnrderregulnltnrr

6.6. | & 6.6.2 wilh contmct deNand exceed ing 4000 k\/A but oot

Three phase 31166 kV(between phaFs) as per

availabiIityof vohage al the

nearcst feeding S/St[.

exceedillq20 MVA.

(v)' All corlsutners(except Railwny:lraction) $'ith.oDlr{clde alrd

excceditl8 20 MVA but nolexceedi g 50 MVA'

'lhrce phase 66/132 kV

(betr,een phases) 3s per

availab ility ofvoltage ot tlrc

nearest feedirg S/Sltr.

(vi) . AllConsume|s(except Railw{y'lraction)withcorlu'tctdenlarrd

erceedrnS50 MVA

Thrce phase 1321220 kV(betvr'een phases) as Per

availabil ity ofvoltag€ al tl|e

(vii) . Rai lway Traction Supply Consrrrners

Dear€st t'ted inq S/Stn.

S inglei/t\rolthree phase ll2l220 kV (b€lween Phases) as Pe'

availability of voltage at the

earest feedingS/Stn.

4.2.1 ',l'hedisiribotion licensee shallrclease new conneclions o. add i(ional load/demand only atthe specified

voiEge. lD caseofconstrairt(s) in rcleasitlganewconncciion oradditional load/demand at the prescribed

voltage or i convertirg the supply voltage olan existiog consumer, the supply may be givcrvcootinued

lo be giveD st a lowervoltagesubjecl to technical feasibility and payment of surcharge as specified in lhe

Ceneral Condilions of l'ariff, as amended from time to time Howevel, the exemptions from levy of

. surcharge(s) shall continue as pi ov ided in Ceneral Conditions ofTariff

4.2.2 The existing consumem havi'rg specified Supplv Vol6ge of33/66 kV but calered at I I kV or having

specifi€dSupplyVoltageof132/220kVbulcater€dal33166kVaspertheprovisionsofregulation421ofSupply Code,20l4 orrote(ii) belowclause 5.2 oftheConditions ofSupply by payrnent ofsurcharge

in accordance with clause t3 ofCeDeral Conditions ofTaritr, shall be al lowed to convert their suPPly

Voltage as per the amended limits specified in regulation 4.2 by signing a fresh A&A form with the

distributionIice'rse€'Theamendedspecifiedsupp|yVo|hgesha|tbeapplicab|eforal|intentsandPurposes

fiom the date of approval ofsuch A&A fonn by the cpmpetent authority ofthe distribution lic€nsee'

The approval to llrc A&A form shall be afected within l5 days by the distribution licensee from the

date ofsubmission ofA&A form co,npletq in all fespecls by the consumer failing which it shall be

deemed to have been approved by the distribution licensee

3. AMDT\'DMENTTORDGULATION4S.I OFTIIf, PRINCIPALREGULATIONS:

4.3.1 Agroupofne existing HT/EHT consumers having the ir tot;l contract demand above 4000 kvA' rnay

jointly install a 33 kV or h igher voltage cl uster Sub-Station to tie owned and maintained by thern The

supply of€lectricity shal I be Provided by the distribution licensee to the cl uster sub' station at a votage

asspecifiedinRegulation4.2abovebasedonlhesanctiooedcontsactdemandoftheclustersuFstation

in the prcmises of the leader of the Sroup & actlal cost ofthe HT/EHT line from feeding grid sub-

station to cluster sub-station alongwith bay shall be payable by the constituent memb€rs oflhe g'oup'

A\tENDMf,N'ITO REGULATION 8.1('t & (b) OF THE PIUNCIPALREGULATIONS:

It,'sulatioo 8- l(a) & 8.1(b)ofthe I'rincipal Regularions shnll bc strbstiluted as rnder:

lhe disrribulion licenseeshall provide supply ofeleclricil) lo rhe pte'nises pttt$uanr to tlle apPlication

sr bniirted ruder regulal ion 6 wilhiD time limits ucnlioned lrcreunder:

a) within Seve't (7) for DS/NRS ca1e8ory consr Dters and Fiiiec (lSidavsfbrotlterthan DS'NRS

consumet: tionr the date of co rpl iance of lbe DentRnd Notice where no a gtnetltation, erelion

alld ext€nsion ofdistribulion lllaiil, efection/atrgnleotati ofdistribution lraosfb ner or powe'

rmns{bnnef is requhed forellectingstrch supply. 1{oweverl the distribuliorr licensee shallslrive to

rclease DS/NRS colnecliorr wilhin I duys a dolhers iu 7 days

b) ln cnses where augEefiatio /exlensioll ol adislrib tion lna'll ol augmentation ol:Powerlmnslonl|er

or erecliorvaugn€ntation ol dishibutioll trnnslbr e' is requ ired but drerc is no reqo iremerrt ol

erecting l|rrd connnissionillg n.new H]/lil l't lirle of grid sub_stotiou or pow€r transtbrn]er' lhe

supply slnll be prov ided with in the period specified hereundefi

T)peof se vicecornection Period fi om dale ofconrp liance ol Dcmarld

Noticc within whicfi dtedistribt|tion licensee

shallpfovidesupplY

Desirable pef iod fbrproYiding

conneclio froni the dateofcomp liance ofdernaM notice

by distdbution licens€e

Lo$ lensLrn (Uf)supply

Hi:h Ie s o'r (HT)snpply

' | | 000 volts 45 days EBY'60 days

E\'$ Hi-!l Tension (Ull'f)su 90 days 75 days

Pr)vided that the dislibution licensee may, at the ea iest but not later lhan fifteeo days before the

c\p i|] oftl\etime schedulc, seek approval ofthe Co'nm ission, for exlension of period specified above in mses

$ here rlle Dagn itude ofwori itvolved for exteDsior/auSmentation ofthe supPly system is such that the d islributior)

li:e0see miy rasonably requir€ more time

5. .{IIE DMf,NTTORf,GULATION 8.12.1(c) OFTIIE PRTNCIPALREGULATTONS:

8.l?.1(c)\ithin thetime fmme as p.eso ibed inihe rcgulation 8.1(b), convert supply to HTIEF{T at fie consumer's

cost iflhc total coDtract demand exceeds4000kVA

6. AA'ENDMENTTORf,CUI,IITIONg.5.TOfTITEPIIINCIPALREGULATIONS:

Regulation 9.5.1 otthePrincipal Regulations shall be substituted as under:

9.5.1 Consumers catered supply &t I IkV and running essential services or continuous Process industries

inesDective ofttreir load/contmct demand or A P H igh Technology consumers with load more than I 00

k\tr' or other Industrial consumers llith a contmct demand exceeding 4000 kvA (in casc of release of

contrcctiory'additional load at low€r than the prescribed voltage due to constraint as p€r r€gulation 4.2. i )

may apply for an irdependent l1 kV feeder to avail the b€nefit ofuninterupted supply ofelectriciry

provided they agree to pay the cosi of the indepondenl feeder including breaker at the feeding sub_

starion and €siablishment charges afihe rate of I 6oln ofthe cost ofmaleria{ and labour

7. AITIENDMENTTORECTJLAT]ON 26.I OFTIIE PruNCIPAIREGUMTIONS:

Redu larion 26. I ofdte Pr;ncipa I Regulations shslt be substirot€d as under:

26.1 In the event of failure to meet the standards of Performance sp€cified in Annexgre_ l '

the distribution

licensee shall b€ liable to pay comp€nsation to the affected consumers as sPecified in Annexure-s

-1'-""$

ilo\ded !lr lhe nrairrrunr lirnir of conr pcnsntiotr p )nl)lc ur cirse ofviolation ofan),slandard ofI'erlbnn.rncc shrll be Rs. I 0.000/- cxcepl i casc ol rc t!..nce r)o. L 2(e), (h), (i) and 1 ofAnn€xufe_jwhere dre nla.\inrurn lim it ofcdDrp€nsalion shallbe Rs_ 10.0{)0-. Incase a t}'ecr€d consunEN ar€ morelhan o e, fte amounl oacol)pe sation wilhin this lirnir slrnllbe sharcd by aI tlrc claimantcorrsunrerc tbreach nol il ied ollice {nd {ltis anrc nrshallbedisrdt rcd €qLully an|ongsr all tlrc ctaitnar)t consumcts whohrve been awarded thecompensarion by rhe comp€lenr authoritv.

8. AMENDMf,N? TO ANNEXURE-I OF TIIE PRINCIPAL IIEGULATIONS:

Cl0use 1.2. l.l and 1.9 ofthe An exure- | ofrhe t'rincipnt t{cgltations shir be subsriiLrred as {rnder:

1.2 Br€ok'low of ovcrlcad lires

Ir case of fhiture ofs!|pply o accounr of Lt /U't (e\copl caregory , I & tV HT feedeN) li ebreakdowr (not including br€sking/upfootiDg ofpoles) of faikrre ofsupply frollle distdbulior) licer)see shall reslor€ supply w;lhin 8 ho{rs ofrcceivinga conlplaini in rban areasand l2 hours in |r|nl ercas. Wherc disruprioo ofsupply is on accounl ofbreakage^prcoiing olpoles, i esloration of supply shsll be nder ra ken w ilh in I 2 hours iu urban arcas and 24 hours inrur1ll aneas. h case ofcategory ll. lll & tV H1'feede$, the distribution licensee shall restor€supply witllin 6 hours. The distributio licellsee shall, \rherever rechnicaily feasible, jnakeaD"lgements fbr ef]icting supply liom alterltalive:soures \dithin I hoLrrs in the case ofLTand 4loufs in the case ofl-lTsupply.

llowever itl case oflriilure ofsupply u rrccour)r o | 66 32]220/400 kV litle breaksown (exceptEl-lT Ii e feeding not nrore tlarr 2 consLlnerj),lhe licensee shall festore supply;

(a) Within l2 ho[rs ir case of normal fhult such as d isc insulalor fai lurc erc.

(b) Within 24lDurs incas€ ofmajorfafllt viz. corrductor brcakdowo erc.

h case ofbrcakdown ofEH I'line feeding nd rnorc than 2 coDsume$, tle licens€e shall restore supply;

(a) Within 8 hoots ir caseofnolmal fautt such as disc insulator failureerc.

(b) Within l6 hous in case of najor fau lt viz. conductor breakdown etc.

_ I.3 BreNkdown of underground cabtes

In case di$uption ofsupply is on accouDt olaoy thulr i,r lrn unde4round cable, the distributionlicenseeshall rectify the satne withh a period of24 houlgofr.€ceiving the complaint/informarion.Where access to the [nderground cab]es requ kes peonission oforher departmentvauthorities, thesaid period of 24 hou|s sltall be cornputed from the time the distribution licensee ri,c€rv€s sucnpermission from the concerned deparhncntv;ru*orities. The distribution licer|see shall, however,ensure that an application seeking pennission shall be prefened to the comp€tent authodties within8 bouls ofreceiving thecompiaint. The distribution licensee shall, whercver iechnically feasible,make ar€ng€ments for offecting supp ly fiom .lternative sources \rithin 2 hours in the case ofLTand 4 hours in the case ofHTsupply.

L9 Period of sch€duled outages

Intemrption in supply on account ol'scheduled ouhges shall be notified by the disrribution licens€eat least 24 hours in advarce a1ld shall nor exceed 6 hours in a day during the months from April roOctober and 8 hours in a day during the months from November to March. In either event, thedistribution l icensee shall ens re thar th e supply is restored by 6 p.M. The distdbution licenseeshall also ensure effeotive advance publicity ofevery period oft scheduled ostage.

9. Aorend'rcrl lo Arnc\urc-s of l}c l'rinciFrl ltegulnlions:

Anncrurc-s olthe Prirlcipal R€gl|lalioos shollbc srrbslitntcd ns rr !'L

ConrJ)en$nion Fr)',!bh f(} s.rch blo.k olRef.

No.

Cdnpldrt

ctrlsilicaliotr l(x viol0lloll ol $adflrd

C npeos,rliorp.ry^blc Cdntsn$tionpayabl€

loifiividrfilcur$ rer tocachc(xlsum€rifllrc

itlheevcntillectsn evcnlnllectsnort

Desigr.ttcd -fulcliularylo

deliverthe

l.l Nomrrl fuse offclll/comPhinl

(0) Cities {M ownvurhn fltns wilhinlhNts Rs. 100/- in s.rch

block ol2/4 hN.

Rs.50/- ineach

blo.k of2/4 hrs.

cmcfi|cd

Unefiun

(b) Rurnlusds Wilhin 8 ho{rs

1.2 Ov.rh.rd Line brcokdowns

LT Line

(a) Cilics rdlow Yurbal lrcas Withitt 8 houts lls.100/- in nch

bkxk of4/6 llrs.

Rs.50/- ir e6ch

block of4/6 hls.

JE/lrrha'Ee

(b) R(llnlarcis Widrin l2lDus

HT mix€d feeder

(c) Ciliesnndowntudatareas WidrinSholIs l{s.200 in each

block ot4l6 lrs.

Rs.100/-irleich

bkrk of4/6 h's

Jglrrhnrye

{d) Ruralare.s Wiltrio 12 hoL'6

{e) HTCnl.lt,llt& lV feeder Witlin6hdrN tu. 2000/- in €8ch

block ofl h$.

Rs. t0001io each

bloclofi h|5-

I

h

EHlLinc

r i | \ormalfsult such as Disc

lr$ulrtor failure

Withil l2hou$ASAEE incharge

oftheLioedsoo! in each

blockof6/12hr!.Rs. 1000/- in €ach

blo.kof6/12 hrs.rgl l4ajor lauh such as

Co(dllctd Btlakdo*n

Widrin24 hours

EHT Lirc feeding mt riorc lh.n 2 coffume$

orcl0ster S/S

(h) Nonnal fauh such as Disc

lnsulator failure

within 8 holrs

tu. 2000/-ir etclr

bl(rk of4/8 hr!.

tu.1000/-ineach

block of4l8h6.

AgAEE inctErge

ofrhe Line(i) Majo. faul! $ch a5

Cddldo. &8akdo*n

Wirhin l6 ho.rs

Brerkdowns includ brcatrge oI

0) Citi€s and tou/iYurban Within l2houstu. 100/- in e3ch

blo.k of6/ 12 hrs-

tu-50 in each

blocd offl l2 hrs.

lMnch.rge

ofarc

(k) Rumlareas Wifiin24hdls

'-l

I,

Cities. towrvu$ar and Widtin24hauls P\s.I00/- D each

bl€k of t2 t!s.Rs.50/- in each

bioc{ of l2lus.JMncharge

L4 Distribrtiotr TraDsfonnerfailurc

(a) Citiesmdr,ownvurbanareas Wrthir24ho{,N Rs.ru/- ir eaclr

blod of 1244 hrs.

tu. I00- in ea.lr

blo.k of l2n4 his.(b) Rumlal€as Wid 4Slu|N

15 Porvcr Ttrfffor0er failurc(rvith tdmrryvoltrgeupto 66000 volts)

tu. 2000/- for ench

day ofdehrlltu. 1000/-foreach

d6y ofdefault

Wid n lsdnja SrX€| Cdd

1.6 Streer LightFrulls i) R€ctiliqtion ot,

lim faults widrin

ii) ReplacooleDl

ofdefective units

widin24 hou$

Rs:00/- lire6clt

day ofdefaolt,gloclarge

f.9 l,.riod ofscheduled Outrge

(a) Ma'(imun duration in Isirgl€ srdclt

Not to exceed 6

i|oulshaday

dudnSdemo rs

fro,n AF. to Ocl &E hrs in u dny

dudlg 0lemorll$

fDm Nov. toMsrdl

Rs,20q" h each

case ofdclilultRl.1ory- in eaci

c&se ofdefrultJE4ndarSe

(bf R€$orationofsupply Bynotlator En

6O0 PM

fuatuations

(a) 'Dtetoloos€joint Within 4 horxs RJ.200ftrelch

blockof2 hls.

Rs, 100/- foreach

bloclof2 hls

JE Indarge

0) Noo<Fnsiory'enhancement

ofnetwoft invoiv€d

Widtir2*o*ing tu.200/- td€ach

dayofdefa tfu.10d- forerch

dayofd€fatft

JMnda€€

(c) tipgnd:dooofdlenbution Wi6in30&yssY$fi r€qui

lls.5dV- faeach

&y ofdefauL

Rs.250/- for€acn

dayofdefa!h

AE/AEE Indurgc

ofad/fi&diooMctcrcom

l.l lrspecti(n ard qlaceftent

ofslow, bst/deeping

sfuc* up m€te|s

Inqrdion wilhin

7 working da)s

and rcplac€lns

widin I0wa*i'€dala ofrc.eipt

ofcomplaift

Rs"2dY- for€ach

dayofd€tultNdapplicable JEilrlclla|Ee

RJ.300/- fq€acldayofdehul!

Wif in5 ftdting Ndappl rbl€

ldrDS^RS dny ofdefartlAgAEE lnchsrge

Wifiin lSdrys tixodler drsn DSi4{ttS

N.trrc+ ett}tnsiot€nllrnccmert_-__-_jj:::::l:td,6orv€nhnccmert rcquir cd to R{€$e suplry ---lb, Releas€uf$ppty. Widi;HWithin J0 days Rs.400/- ti)|€ach Not &pplicable AtlAEE lrcharye

(c) Relens€ ofsuppty _ I.ligtl 1b2000/- lbreach day ofrieti|lrh

Te'\sior I t000 votts

ld) Rcleas€ ofsoppty _ Higtr Wilhin 75 days]insien j1000 votls

xl Reteasfotsuppt E).rm Within00da)s '

Erecrion of$rbslsti('r Witlhtllerimepeaod approyed

Rs.2000/nbr eacll

day ofdefarlrtle Comlrrissidr

Tnnr ftrof dde rnd convcnior ofseniri,: il?"stu ofrirte and/of

:,ilnge ofcaGgoryWilhio 7wo*in8 Rs. t000/- for eachdays in case ofLI day ofdef.lllt

days in .{se ofI{I/EHT

Not applicable

AE/AEE Incharye

a.\tdrsion liomLlsinglel"3r. to Lfftrec plas€

WithinJodays Rs.200/-foreach

day ofd€ttulr

.' offttcrerse raig Com€ttiot & o,buror"i"o-Sliliirg ofMebr*idtin premiscs

Widrin 3 wo&ing

Shifr in8 of Serv jce Connefi ion

i0 wo.kinS da,s

Wirhin 20 days

tdJ Shinins ofHt lines

above J I kvWi$in 30 days

tc) Shiftiu ofdisrihrbo Withiir 30 daysTraruforiner

AtlAEE Incharge

Rs.200/- loreach

day ofdehultNot applicable

LT Connection

HT Connection

Shinirg ofLI/HT IirEsup{o ll kV

7. ConpLinrsrlbutco$utr(a) Resolutidl ofqnplains or

Ilills & Eltontion

(i)widrin24 hls. Rs200/- foreactrifnoaddifiomJ dayofdefaultinformation is

rcqutued

ARIVRAdisputed eiechiciry biNor applicabte