Exit Inter v iews & Attr i t ion Analys is

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Over 3000 Corporate HR Departments use the HR Services offered by Niojak HR Mall

What Is NIOJAK HR MALL?

Exit InterviewsTelephonic Exit Interviews by Trained Behavioral Psychologists who are unbiased, non-judgemental and objective

The focus is on capturing the trigger for leaving and enable organizations to identify the root cause

Get feedback from employees to align HR Strategy for better retention of employees, and reducing attrition

Exit Interview Reports that are easy to read, analyze and interpret

Exit Interview Reports include recommendations and next steps

1.90 Lac Exit Interviews

AceNgage: Exit Inter v iews & Attr i t ion Analys is

Free flowing telephonic exit

interviews conducted by trained

behavioral psychologists, using

AceNgage methodology.

Identify the most granular reasons

for leaving

High quality feedback on

lifecycle of the employee and

strengths of the organization

Superior analysis and reporting

and provide tangible actions for

improvement planning and

implementation

Unbiased understanding of what’s

working and what’s not

Enable building and monitoring

precise retention improvement

actions

Increase HR bandwidth for

managing retention

improvement actions

Reduce turnover cost

1.90 Lac Exit Interviews

1.90 Lac Exit Interviews

AceNgage: Exit Inter v iews & Attr i t ion Analys isHow We Improve Engagement & Retent ion

Initial workshop to understand

the organization and customize

the feedback survey

Data captured is analyzed and

reports generated AceNgage will work with

client SPOCs to help

implement action plans

Interviews conducted by trained

behavioral psychologists

Review with client to understand

reasons for leaving and agree on

action plans

Measure effectiveness of action

plans through exit interviews, dip

stick studies, feedback from

random employee samples

Continuous improvement

plan to reduce attrition

1.90 Lac Exit Interviews

AceNgage: Exit Inter v iews & Attr i t ion Analys isCurrent Chal lenges Faced By O rganizat ions

variance between reasons for

leaving stated to the Organization

vs. what is stated to AceNgage

78%

of Managers admitted that they

need coaching on communication,

specifically in areas of appraisal,

promotion and salary related

communication

61%

of employees leave because of

their immediate managers

37%

of employees stated that they

were unhappy with the quality of

retention effort

62%

of employee leave due to

Controllable factors

68%

1.90 Lac Exit Interviews

AceNgage: Exit Inter v iews & Attr i t ion Analys isWhy AceNgage?

It’s Our Core Competency

AceNgage has invested

significant amount of ime money, ime, energy to

develop people and technology to deliver

consistently the best quality feedback, reports and analysis

to assist clients in undertaking precise

improvement acion plans to improve engagement &

retenion

We Bring In Wealth Of Experience And

Experise

AceNgage has conducted over 175,000 exit interviews with

the help of qualified and trained behavioral psycholo-

gists to unearth the mystery behind atriion. AceNgage

assists clients in building employee retenion iniiaives with help form best pracices from our wealth of experienc-

es across clients from various industries

We Bring The HR Focus Back Into Caring For

Employees

AceNgage handles large amounts of data and MIS.

Under ordinary circumstances for clients to do this internally

using their valuable HR resources would have resulted in spending inordinate amount

of ime. AceNgage interven-

ion helps HR specialists to bring the focus back into

caring for their employees and resolving their issues quickly

We Provide Unbiased And Objecive 360o

View

AceNgage counselors uncover what caused atriion along with immense and relevant

feedback around what’s working well and what’s not. The unbiased feedback from

the respondents help organiza-

ions build tangible acion plans to improve their people,

policy & process framework that governs and employee

engagement.

1.90 Lac Exit Interviews

AceNgage: Exit Inter v iews & Attr i t ion Analys isWhy AceNgage?

- All counselors are trained behavioral psychologists.- Counselors go through a combinaion of class room and on the job training- On compleion of skills training employees go through mock calls and nesing for two weeks- Go No Go evaluaion conducted at the end of four weeks

- All of our real ime work can be rescheduled and be carried out from home/remote locaions if the situaion demands. - Our processes are developed to ensure and deliver high quality service even in cases of denial of premises for a few days at a stretch. - Backup is taken on a weekly basis and saved

- We are not in the Recruitment business or any acivity related to recruitment which may allow use of employee informaion made available to us- The discussion between an employee and the counselor is treated as privileged informaion

- Dedicated counselors for each client - Quality monitoring by dedicated CQA - Mystery shopping - CSAT with Interviewees

1.90 Lac Exit Interviews

AceNgage: Exit Inter v iews & Attr i t ion Analys isValue Adds To Cl ients

Isolate root-causes individually and in clusters- Understand reasons of leaving and triggers for atriion- Specific feedback on the people, processes and policies framework governing employee engagement and retenion

Beter quality decision making for improving engagement and retenion- Decision making minimizes gut feel and provides a solid data based input to building improvement acion plans- Monitoring the effeciveness of implementaion of correcive acions plans embed ded in yXit.

High quality feedback- Besides eliciing reasons for leaving, feedback from every employee includes what’s working well, what’s not and provide for gathering ideas for improvement- Feedback reflects on the enire employee lifecycle- Managers align to the drivers of atriion and make soluions work

Free HR bandwidth to pursue employee care aciviies- Reporing and analysis essenially involves siting through large amounts data. By making this valuable feedback available month-on-month, HR specialists can spend ime in addressing root causes and building soluions

1.90 Lac Exit Interviews

AceNgage: Exit Inter v iews & Attr i t ion Analys isO ur Cl ients

Niojak HR S er vices Video

Advantage

Niojak HR Mal l

Brought to you by a team of 400 HR

& Ecommerce professionals, the

Niojak HR Mall has been built to

empower Organisations with the

best in class People Solutions

A range of Smart HR Tools,

State-of-the-Art HR Solutions and HR

Services that cover every HR

circumstance.

The Niojak HR Mall

Your People Solutions Partner

Niojak HR S er vices Video

Psychometric Assessments

800 Customers 30 Lac Assessments

Payroll & Compliance

2,500 Customers 5 Lac Employee Records

Training Modules & Workshops

1 Lac Training Delivery Hours

Employee Engagement

70 Ready to Use Kits

HR Surveys

90,000 Employees Covered

HRMS & HRIS

300 Customers 4 Lac Employee Records

Background Verification

225 Customers 8 Lac Verifications

Performance Management

16,000 Appraisals

Applicant Tracking System

2500 Happy Recruiters

Training Games & Activities

120 Customers 25,000 Trainees

Prevention of Sexual Harassment

16,000 Employee Modules

Exit Interviews

1.75 lac Exit Interviews

Leadership Coaching

2000 Hours of Interaction

HR Outsourcing

8000 Contract Employees

Employee ReferralPlatform

50 Customers 10,000 Employees

HR Solutions For Every HR Circumstance

360 Degree Feedback

100 Clients 50,000 Feedbacks

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