Nicola Abbott

63B Brixham Crescent, Ruislip, Middlesex HA4 8TUEmail: missnabbott82@yahoo.co.ukTel: 07903 249676

Personal StatementOrganised, efficient individual PA to senior management, strong communication skills both written and oral. Successfully prioritising and managing a variety of tasks simultaneously.Working under pressure to meet deadlines.Liaising with business partners and international offices Producing high quality, accurate documentation.

Key SkillsComputer Skills- Microsoft Outlook, Excel, Word & Powerpoint, SAP (Accounts system) Tots 365 (HR system)Concur (Expense system)Problem Solving Teamwork

Employment History

Xerox UK Ltd- Technology company May 2015- Present

PA/Support Executive AssistantPA to Managing Director and Support Assistant to his team

Diary Management, organising managers diary internal and external business meetings responding to last minute changes and venue updates

Arranging and booking travel and accommodation for MD, flight bookings, hotels and car hire

Organising onsite and offsite meetings, booking rooms, providing lunches, arranging video conferencing calls/WebEx

Organising the team monthly meeting. Preparing agenda, sending out invites, setting up the meeting, hosting the meeting and taking notes/minutes

Completing expenses on behalf of my manager. Collating receipts and information and using the Epay system to complete these

Assist manager with approvals for purchase orders, travel requests from team and recruitment. Taking specific responsibility for approving expenses for the team on behalf of my manager and making my own decisions on approving using my own initiative

Preparing spreadsheets with statistics and information for my manager to take to meetings

Helping the other PA’s/EA’s when needed and covering their role when on holiday

Running a mobile phone system for the teams offsite when new starters join, ensuring all new starters have a mobile phone when starting and working with our mobile phone providers to assist with this to run smoothly

Producing certificates and letters for team winners of reward and recognition. Sending out to individuals

Taking part in a quarter customer call survey, calling customers to gain their views on our products and services

Nexen Petroleum Ltd- Oil & Gas industry September 2010- March 2015

PA/Department Assistant Exploration DepartmentProvision of a full, efficient and confidential secretarial/administrative service to two Managers, as well as day to day administrative support to their teams

Diary Management organising internal and external business partner meetings responding to last minute changes and problem solving.

Arranging travel, visas, accommodation for staff in China and Canada visiting the UK

Organising onsite and offsite meetings on behalf of team members, booking rooms, providing lunches, arranging video conferencing calls across time zones

Preparing detailed itineraries for both domestic and international travel for partner meetings, training courses etc. which were often subject to change at short notice .

Organised away days and events e.g. team building, offsite meetings researching venues, negotiated costs to keep within budget.

Processing high volumes of Purchase Orders and Invoices through SAP system, completed purchase order ensuring details were correct and passing to accounts for payments

Collated documentation for training courses, technical meetings and field trips Updated holiday records using Tots system Timewriting ensured team members recorded hours against project codes,

chased in order to meet monthly deadlines Minute taking from meetings and saved to a central location Dealing with team expenses on a monthly basis, check receipts against credit

card statements and log details onto system Covering Senior Assistant role when needed (supporting Senior Management) Coordinated and distributed post and internal reports internally and to global

offices Maintained the department calendar, recording absences due to business

meetings, training courses, holidays

Home Group Ltd- Housing Association July 2007- July 2010

Sales Executive

Providing support to the sales officers with selling new homes Putting together marketing strategies to help promote new developments Diary Management Processing Invoices Customer Service both telephone and face to face Undertaking Affordability Assessments Organising Open Days/Viewings

Working tightly to deadlines and targets set by management Producing reports on sales statistics Leasing with solicitors to ensure completions happen

Premier Decorations- Decoration & Gift Company July 2005- July 2007

Purchasing Assistant

Placing Purchase Orders with suppliers in the Far East Chasing shipments and organising deliveries from the Far East to the UK Liaising with suppliers to ensure delivery deadlines are met Undertaking general admin duties including, making calls, filing, sending emails Helping other departments when needed, gaining experience in Credit Control,

Customer Services and Logistics

Education

1994 – 1999 Queensmead School 11 GCSE’s

Qualifications and Certificates

Completed a Basic Geology course in 2013- Geoscience for the Oil industry

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References provided on request