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CORPORATE NEWSLETTER NEXUS BRINGS THE WORLD TO YOU April 2020 GROUP NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 www.nexus.aero | [email protected]

nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

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Page 2: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

G R O U P

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20202

MAKE YOUR CONNECTION Bringing the world to you for over 10 years

MY TEAM,Welcome to the first NEXUS Group corporate newsletter

for 2020. As we celebrate the 10th anniversary for NEXUS

Group and its subsidiaries, we not only reflect on our

past, but look forward to an exciting year of growth and

opportunity.

2018 IN FOCUS:The year 2018 was one where we experienced many

trials and tribulations. Due to some financial challenges,

NEXUS had to clear out losses and make some difficult

decisions. However, like any successful company with

sound management and leadership, strategic plans were

made that would bolster our losses and help us to emerge

stronger than ever, without the need for financial backing

from shareholders. The most notable change from this

was the commencement of a comprehensive endeavor to

establish a well-defined portfolio of five distinct business

sectors under the NEXUS Group umbrella. This and other

decisions that were made during this year would set the

stage for a better, stronger 2019.

2019 IN FOCUS:The year 2019 was also a relatively tough year -- though

in comparison to 2018, we started to perform much better

as a company and pick up some momentum. Surprisingly,

we managed to make a significant profit, despite the

nature and age of our business – which itself was an

outstanding achievement. This year, we also took several

important steps in order to prepare for our Initial Public

Offering (IPO), which included improving processes and

implementing controls, assessing and upgrading our

fiscal organization, and addressing tax concerns. We also

enhanced our investor relations capabilities to ensure that

potential investors have a clear and transparent view of

our organization, from the inside out.

2020:Growing a successful business is no easy feat. As a

company of diverse individuals with a unique skill set and

strong determination to succeed, there is no challenge or

setback that we cannot overcome. Going forward, we will

continue to streamline our business to make processes

more efficient and effective, readjust and restructure for

better use of human capital, and continue the important

work necessary to prepare our company for a

successful IPO.

In addition, 2020 marks the proud milestone

of our 10th year anniversary.

MESSAGE FROM THE CHAIRMAN

Page 3: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

G R O U P

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20203

WHY NEXUS WAS FOUNDED:

Inspired by my father’s successful career with Saudia

Airlines, I founded NEXUS Group a decade ago. In my

career, I naturally gravitated towards aviation, becoming

CEO of NETJETS well before the age of 35. With NETJETS

exiting the Middle East, I saw an opportunity to improve

the aviation industry through the provision of full range

aviation offerings and personalized service. From that

concept, NEXUS Group was born.

Since then, NEXUS has grown over the past 10 years by

overcoming financial shortfalls, to pursuing strategic

growth opportunities like acquiring the fully established

American company WYVERN in June 2014. The company

grew exponentially and made an entry into the training

business as its need to train young Saudi nationals grew.

As aviation organizations began to inquire about training,

the NEXUS Aviation Academy was born. This led to full-

service academies in Africa, India and China with the

latter promising to deliver profitable growth over the next

twenty years.

To celebrate our 10th anniversary, and our employees

and our stakeholders, and the success of our company,

we are hosting a reception, which will be a celebration to

remember. More details on this will emerge in the coming

weeks, and I hope you’ll join us.

As always, NEXUS will continue to put clients first, and

with the support from our stakeholders, continue to

improve our business through organizational structure

and consolidation in preparation for a sustainable and

profitable upcoming 5 years.

Thank you for your continued support through the good

and the bad times. Your unwavering confidence in NEXUS

means everything to me.

MESSAGE FROM THE CHAIRMAN (CONTINUED)

G R O U P

Abdullah M. Al-SayedFounder & Chairman

Page 4: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

G R O U P

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20204

N E X U S G R O U PIN THIS ISSUE:

• NEXUS awarded GACA part 151 Ground Service Certificate

• NEXUS Celebrates International Women’s Day

Page 5: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

G R O U P

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20205

NEXUS AWARDED GACA PART 151 GROUND SERVICE CERTIFICATE

NEXUS announced that it has been awarded a Part 151 Ground Service Providers Certificate for its NEXUS Flight Operations Services. This certificate allows NEXUS Flight Operations to further enhance the safety, efficiency, and the level of service that NEXUS can now offer for airports and ground operations.

“I am so proud of NEXUS team for this achievement,” said Abdullah Al-Sayed, Founder & Chairman of NEXUS. “Whenever we earn a certificate from the General Authority of Civil Aviation, it means that a cross-functional team of professionals in the organization has worked extremely hard to meet all of the stringent requirements of the certification. It also enhances our credibility as we continue to grow our aviation business in Saudi Arabia. We are grateful to the officials at GACA who worked with us and supported us through this process.”

The certificate empowers NEXUS to operate as a GSP

covering 11 core categories and 38 different types of

ground services including, but not limited to: Ramp/

Passenger/Baggage/Freight Handling, Load Control,

Aircraft Servicing, Fueling, and Catering. Because

NEXUS is celebrating 10 years of Service Excellence, we

can now usher in another 10 years by expanding our

service offerings to include Ground Handling Services.

“This is another important step in the growth

of NEXUS Flight Operations and the Global

Flight Operations business,” said Mohammad

Basulaib, CEO of NEXUS Aviation Solutions.

This achievement also represents NEXUS’ commitment

to the Saudi Vision 2030, in providing employment

to Saudi nationals leading to high-end career

opportunities in the exciting field of aviation.

Page 6: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

G R O U P

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20206

March 8th, 2020 was a global celebration of women’s achievements and a call to action to accelerate gender parity around the world.At NEXUS, it’s not just a one-day celebration, but a year-round initiative. We provide aviation knowledge and resources to amplify women’s voices, share stories, learn from one

another, impact the next generation and take action towards a more balanced future.

NEXUS CELEBRATES INTERNATIONAL WOMEN’S DAY

Hui Zhang

Administrative Assistant

9 MONTHS OF SERVICE

Allison Markey

Senior Director, Audit Programs

16 MONTHS OF SERVICE

Sarah AlZeer

Finance Manager – NEXUS Academy

5 YEARS OF SERVICE

Rabeea Al-Sayed

Flight Operations Center Director

9 YEARS OF SERVICE

Emma Thornton

Audit Technical Manager

1 YEARS OF SERVICE

Lydia Sheng

Business Development Manager

4 YEARS OF SERVICE

Patti ArnottSenior Director, Membership

& Administration

4 YEARS OF SERVICE

Yulia Goudreau

Operations Support Specialist

14 MONTHS OF SERVICE

Lynda Mushinzimana

Services Excellence Coordinator

5 YEARS OF SERVICE

Sadaf Saif Herekar

Senior Manager – Flight Operation Center

6 YEARS OF SERVICE

Kris Stewart

Safety Systems Support Specialist

3 MONTHS OF SERVICE

Lovely Fernandez

Flight Dispatch Manager

9 YEARS OF SERVICE

Parizad Udwadia

Head of Sales & BD

9 MONTHS OF SERVICE

Page 7: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

F L I G H T O P E R A T I O N S

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20207

F L I G H T O P E R A T I O N SIN THIS ISSUE:

• NEXUS India managed to handle their first flight for the Bahrain Royal Family

Page 8: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

F L I G H T O P E R A T I O N S

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20208

NEXUS Flight Operations India managed the first flight

for the Bahrain Royal family in Jaipur, where NEXUS India

managed the ground handling and supervision for the

flight They had come for a visit to Jaipur and were quite

thrilled with the service, which was provided by NEXUS

Flight Operations since FOC India managed to turn the

aircraft around in the stipulated time frame.

NEXUS India’s operation team worked very closely to

ensure a safe, on-time, and enjoyable experience for

everyone on board and with their ops team. Generally, they

don’t give out operations to any third-party providers but

since we were very efficient in managing all their queries

and provided the best solution and price to the team, they

decided to go with NEXUS. The aircraft that FOC India

managed was G450.

NEXUS INDIA MANAGED TO HANDLE THEIR FIRST FLIGHT FOR THE BAHRAIN ROYAL FAMILY

Page 9: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

A C A D E M Y

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 20209

N E X U S A C A D E M YIN THIS ISSUE:

• NEXUS Academy becomes official aviation english testing center

• NEXUS Academy China and American Winds College of Aeronautics to offer A.S. Degree in Aeronautics and Pilot training in the U.S.

Page 10: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

A C A D E M Y

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 202010

For the first time, NEXUS Academy has become an authorized Test of English for Aviation(T.E.A.) testing center in the Kingdom of Saudi Arabia. Based on ICAO regulations requiring all airline and

helicopter pilots who fly internationally, and all air traffic

controllers providing international flight support must have

a minimum level of English known as ICAO Operational

Level 4.

This test was first developed by the Mayflower College

in the U.K. and is recognized by the U.K. Civil Aviation

Authority. It is a test of Plain English in an aviation

context used for licensing purposes. This examination

tests a candidate’s ability to communicate in English

and is conducted face-to-face by an examiner who asks

questions and interviews the candidate.

“We are excited for this new achievement of being

recognized as an official T.E.A. testing center for Aviation

English,” said NEXUS Group Founder & Chairman, Mr.

Abdullah Al-Sayed. He added: “having this designation

in the Kingdom of Saudi Arabia helps us align and be

prepared to accept students who want a career in

aviation.”

NEXUS Academy Acting C.E.O., Mr. Hamad AlZeer said,

“we need to be prepared for the critical shortage of

commercial pilots expected within the next two decades,

by ensuring NEXUS Academy is ready to train future

generations of top aviation professionals.”

During the testing interview process, T.E.A. evaluates

the candidate’s listening and speaking skills. During the

interview, six sub skills are scored: pronunciation, language

structure, vocabulary, fluency, comprehension, and

interaction.

Academy’s Achievements Highlight for 2019/2020:More than 100 operations team members for Riyadh

Airport Company graduated through NEXUS Academy

English Program and all of them met their operational

requirement.

• NEXUS Academy has finished its first Course in DGR

for Agility Global Integrated Logistic

• NEXUS Academy has conducted the second Dispatch

course for Saudi Aramco

• NEXUS Academy has successfully trained Royal Fleet

team members on the operations System “AIMS”

Goals for 2020: • NEXUS Academy is applying for Part 183 to become a

GACA-approved English Center in KSA.

NEXUS ACADEMY BECOMES OFFICIAL AVIATION ENGLISH TESTING CENTER

Page 11: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

A C A D E M Y

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 202011

NEXUS Academy China and American Winds College of Aeronautics have started a collaboration to offer Associate’s Degrees in Aeronautics and Commercial Pilot Licenses to students from China. Students will undergo preparatory courses in China, provided by NEXUS Academy, prior to being enrolled into the A.S. Degree program in the U.S.

NEXUS Academy will provide Aviation Principal Theory

in China including: Airport Operations, Airspace,

Aviation Communications, Flight Operations, Aircraft

Systems, Aviation Principals and Aerodynamics,

Aircraft Performance and Weight and Balance, Aviation

Meteorology, Aviation Navigation, Airmanship and Aviation

English.

After returning to China, the students will have the option

to convert their pilot licenses and seek a job in various

general aviation companies in China, and/or to apply

for operational or management jobs within the aviation

industry.

American Winds College of Aeronautics is an accredited

college based in Ohio and is the only degree-granting

institution in the U.S. solely dedicated to aviation.

NEXUS Academy China will start promotions of the degree

program in March and plans to send the first students to

the U.S. later in 2020.

NEXUS ACADEMY CHINA AND AMERICAN WINDS COLLEGE OF AERONAUTICS TO OFFER A.S. DEGREE IN AERONAUTICS AND PILOT TRAINING IN THE U.S.

Page 12: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 202012

W Y V E R NIN THIS ISSUE:

• Emotional Intelligence, Psychological Safety, and Safety Culture

• New Membership List

Page 13: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 202013

Scenario: Bob is uncomfortable with a process at work for safety reasons and asks others if they feel the same. Many agree, but warn Bob not to cross Joe, the director, because the process is Joe’s creation. Bob politely brings up the idea for improvement to Joe in the hallway, only to get a red-faced response of, “You can keep that idea to yourself Bob and you better follow my rules or go find another place to work!” Later, Bob and others noticed Joe and his close-knit followers smirking about Bob “not fitting in”.

Aviation professionals come up with ideas every day to

improve safety. It is their duty to do so. However, if these

ideas are met with resistance, anger, or other malevolent

behavior it may be helpful to consider the following human

and organizational factors to gain a better understanding

of how to affect positive change in a constructive way.

Emotional intelligence is the ability to monitor one’s own

emotional state, as well as the emotional states of others,

and manage one’s behavior to ensure the collective (team)

emotional state remains positive and constructive. In the

scenario above, it appears Joe could use some training on

this topic.

Psychological safety considers the degree to which

team members can express their ideas freely without

fear of rejection or loss of face. A team with a high level

of psychological safety is better able to take risks, solve

problems, and develop innovative solutions, versus a

team with a relatively low level of psychological safety.

The organization in the scenario appears to have low

psychological safety since Bob was warned not to voice his

ideas.

Harper and White (2013) conducted a study of 108 teams

to explore the degree to which emotional intelligence

influenced psychological safety and team effectiveness.

They concluded that emotional intelligence is essential

to both psychological safety and team effectiveness.

Wencang Zhou (2016) analyzed 54 teams and concluded

that team emotional intelligence improves team decision-

making performance through increasing psychological

safety.

These findings provide evidence of the importance of both

emotional intelligence and psychological safety on team

performance. It is, therefore, reasonable to hypothesize

that these factors may also positively influence the culture

of an organization. Said another way, higher levels of

emotional intelligence and psychological safety should

result in a higher probability of a positive safety culture.

Current university post-graduate studies support this idea.

So, what does this mean for safety leaders, especially in

high-reliability industries like air transportation? Discuss

emotional intelligence and psychological safety among

your colleagues. Offer in-house training on the topics to

improve your safety culture. Encourage (or demand) that

human resources consider emotional intelligence screening

as part of the hiring process. For those already hired, the

good news is that emotional intelligence can be improved

via training.

References

Harper, S. R., & White, C. D. (2013). The Impact of Member Emotional Intelligence on Psychological Safety in Work Teams. Journal of Behavioral & Applied Management, 15(1), 2–10.

Wencang Zhou. (2016). Emotional Intelligence, Psychological Safety, and Team Decision Making.

Academy of Management Annual Meeting Proceedings, 2016(1), 1.

EMOTIONAL INTELLIGENCE, PSYCHOLOGICAL SAFETY, AND SAFETY CULTURE

Page 14: nexus.aero · 2020-04-27 · ˜˚˛˝˙ˆˇ˘ˇ˘ E OU CONNECTION fi NEXUS Group infonexus.aero 2 NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 2020 MAKE YOUR CONNECTION

Apr i l 2020 M A K E YO U R C O N N E C T I O N

NEXUS Groupwww.nexus.aero | [email protected]

NEXUS Corporate Newsletter - Volume No. 6 Issue No. 1 / 202014

New Membership List

BROKER

WYVERNWITH

WINGMAN

Posh Aero

www.PoshAero.com

Georgia Jet

www.gajet.com

Hop-A-Jet Charter Worldwide Jet Charter

www.hopajet.com

Helicopter Flight Service

www.heliny.com

Zenflight

www.zenflight.com

Trans-Exec Air Service, Inc.

www.transexec.com

New Membership Renewal

REGISTERED

WYVERNWITH

Better Living Aviation

www.betterlivingaviation.com

Contour Aviation

www.contouraviation.com

Sawyer Aviation

www.sawyeraviation.com

Wing Aviation Group

www.wingaviationgroup.com