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The first Australian study to clearly define newspapers’ role, relevance and impact as a communications medium in the modern media landscape.
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Newspapers Today Part 1Print
Newspapershavealwaysbeenan
integralpartoftheAustralian
medialandscape.Buthowmuch
hAschANgediNthedigitAlworld?wheredoNewsPAPers
stANd?ANdhowdoNewsPAPersiNFlueNcecoNsumerBehAViour?
NewspapersToday
Asthemarketingarmofthenewspaper
industry,theNewspaperworkscommissioned
researchtoprovidetheAustralianmedia
industrywithacontemporaryinsightinto
howconsumersrelatetonewspaperstoday.
thestudyinvolvedquantitative
researchconductedbycelsius
researchinJuly2007and
qualitativeresearchbythe
leadingedgeindecember2007.
Newspaperstoday(Print)isthefirstof
atwo-partmassmediareportdesigned
tolookatthemediumholistically,its
placeinthechangingmedialandscapeand
itsutilityforadvertising.
itprovidesacomprehensiveunderstanding
ofhowconsumersrelatetothecontentin
printednewspapers,newspaperwebsitesand
othermedia;andhowthatrelationship
impactsonthewayadvertisingisprocessed.
The first consumer study to clearly define newspapers’ role, relevance and impact in the modern media landscape.
3
1areactivelyconsumed,througheffortandselection
2 areinvolvingandmentallystimulating
3havestatureandcredibility
4 havearapportandpersonalbondwiththeirusers
5provideavarietyofsuitablecontentenvironments,forcontextualfit
4
NewspapersextensiveworkconductedintheuKbymillwardBrownand
theNewspapermarketingAgency1foundtherearefivekey
elementsofnewspapersthatimpactonhowadvertising
isprocessedandconsumerbehaviourisinfluenced.
thesefiveaspectsofthemediaenvironmentfacilitate
brandmessagesfromthemomentofexposuretothetime
whenapurchasing
decisionismade.
goal5
AttheNewspaperworkswewantedaclearerideaof
howAustraliannewspapersareperformingagainstthe
criticalaspectsofmediaenvironmentsthatinfluence
advertisingperformance.
These five ingredients are necessary to affect consumer change.
findingswhattheNewspaperworksstudyrevealed
isbestexpressedbyapositioningforAustralian
newspapersbasedonreaders’receptivitytocontent.
NB:‘Newspapers’referstotheprintedversiononlyunlessotherwisestated.
Australians are most likely to actively engage with newspapers and their websites because of three key things… they are absorbing, dynamic and reputable.
7
These three key attributes combine to deliver an unparalleled opportunity for advertisers to connect with their audience.
consumerswelcomenewspaperadvertisingmorethaninanyother
medium,theyconsidernewspaperadvertisingthemostbelievable,
andaremorelikelytoactonnewspaperadvertising,beitin
theprintedorwebsiteform,thananyothersource.
theydomorethan
entertain,they
provideasenseofoccasionandpersonaltimethatreaders
describeas‘myspace’.inthisstateofmindconsumers
aremoreopentoabsorbingadvertisingmessages.
theygenerate
trusted,original
contentthat’srespectedmorethaninanyothermedium.consumers
findnewspapercontentenrichingaswellasentertaining
andinformative.
Newspapers are absorbing.
Newspapers are reputable.
theyhavealways
beenthemedium
thatstimulatesthought,startsconversationsandshapes
theimportantissuesoftheday.theyaffordreadersmore
opportunitiestointeract,participateandcreatewordof
mouththananyothermedium.
Newspapers are dynamic.
Executive Summary
absorbingwithincreasingdemandsontheirtime,consumers
havelesstimetospendwithagreaternumberofmedia.
theNewspaperworksstudyrevealedthat74%ofAustralians
areusingmoretypesofmedianowthaninthepast.sothere
isapremiumonthosethatcancommandtheirusers’full
attention.Newspapersdothismoresothananyothermedium.
NewspapersdifferfrombothtVandradioasthemedium
requirestheconsumertobeengagedandactiveinorder
toconsumethecontent.
BycontrasttVandradioare
generallyconsumedpassively.
magazines,likenewspapers,
tendtobeconsumedfreefrom
otherdistractions.
9Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
Newspaper readers are three times as mentally engaged and focused as magazine readers.
36%
30%
13%
17%
21%
11%
12%
iconcentrateonthecontentwhenconsumingthismedium
i’mmentallyengagedwhenconsumingthismedium
45%
36%
29%
celsiusresearch(July2007)
however,thelevelsofmentalengagementandconcentration
ofmagazinereadersaresubstantiallylowerthanfor
newspapers.consumersindicatethatthishighlevel
ofengagementandconcentrationleadstoarealsense
ofoccasionwhenitcomestoreadinganewspaper-one
whichcreatesastrongpersonalbondandisdescribed
byreadersas‘myspace’intheleadingedgeresearch.
mihalycsikszentmihalyi,
ProfessorofPsychologyat
theuniversityofchicago,
developedatermcalled
‘flow’todescribethedeepbuteffortlessinvolvementthatremovesconsumersfrom
theworriesandfrustrationsofeverydaylife2.
it’satermnowusedinthefieldofPositivePsychology,tohelpunderstand
howpeopleachievehappinessintheirlives.hisworkindicatesthatreading,
whichincludesnewspapers,isoneofthemostfrequentlycitedinstancesof‘flow’.
“Newspapers make me sit down and actually stop. It’s good, I’m always busy with my kids and running around here, there and everywhere. When I’m sitting with the paper they know not to talk to me – it’s my quiet time.”
10
theleadingedge(dec2007)
Naturally,thestateof‘flow’inthecontextofthenewspaperreadingexperience
providestheidealmindsetforinfluencingconsumerbehaviour.
50%
46%
10%
idootherthingsatthesametimeasconsumingthismedium
10%
14%
celsiusresearch(July2007)
90% of people pay full attention when they’re reading a newspaper, compared with 50% for TV.
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines 11
ourstudyalsorevealed
thatyoungergenerations
ofreadersbehavemuch
likethegeneralpopulationinthewaytheyconnectwithprintednewspapers.
thelevelsofengagementfor18-34yearoldsweresimilartothenationalaverage.
therewerejustafewsubtledifferences;mostnotably(maybeevensurprisingly)
thatyoungerreadersweremorelikelytoreadnewspapersontheirown.
“It’s time out to yourself, like being in your own little world.”
celsiusresearch(July2007)
theleadingedge(dec2007)
28%
28%
27%
iconsumethismediumonmyown 37%
45%
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
12
Becauseconsumersgive
newspaperstheir
undividedattentionandaretypicallynotdoingotherthingsatthesametime,it’s
theidealenvironmentforadvertisingmessagestoinfluenceconsumerbehaviour.
especiallywhenitcomestodecidingonbrands.
The Advertising Research Foundation, based in New York,
revealed that consumers are more absorbed in newspapers than any other main media as they’re more
attentive and more involved when reading.3 This has a two-fold implication for influencing consumer
behaviour. Firstly, as consumers are more focused when consuming the medium, they’re more motivated
to process messages. Secondly, when they’re involved and committed to consuming a medium, greater
value and/or enjoyment are obtained.
26%
14%
23%
helpsmedecidewhichbrandsbestreflectmypersonalbeliefsandattitudes 29%
24%
NewsPAPersArethemostABsorBiNg
oFmAiNmediA.
celsiusresearch(July2007)
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
dynamicNewspapershaveformanyyearsbeen
themainpurveyorsofnewstothe
Australianpublic.they’vesetthe
newsagendaandkeptthepublicin
touch,providingpeoplewithtalking
pointsandchallengingperceptions
acrossanincrediblevarietyoftopics.
whatothermediumcanprovokedebate
onanythingfromtheweathertoworld
politics?
thewayinwhichnewspapersare
dynamichasevolvedovertimeas
newmediahavebeenintroduced.Newspapershave
integratedprintandonlinetobreaknews,deciding
whereitisbestplacedandonwhichplatformit
willrunandwhen.
“Newspapers give you other views on things and can challenge what you thought.”
“If I read a particular article and it’s really interesting I go online to a news website to get a bit more on it.”
theearlymorningconsumption
ofnewspapersputsthemina
uniquepositiontodetermine
whatisthekeynewsonany
givenday.
theprintednewspapertakes
astance,hasapointofviewandoftenchallengesthinking.thisisbackedupby
newspaperwebsiteswhichhavetheabilitytobreaknewsandprovideupdatesthroughout
theday,unliketelevision,whichisinclinedto
holditsmajorstoriesbackuntiltheearly
eveningnewsbulletins.
14
36%
24%
04%
thecontentshapeswhattheimportantissuesofthedayare 45%
36%
Newspaper websites enhance the enduring ability of the printed paper to set the daily agenda.
thebeliefinprintednewspapers
assettingtheagendafortheday
isnotmerelythepreserveofoldergenerations.evenwhenlookingattheprintedform
ofnewspapersalone,14-24yearoldsaremorelikelythan25-34yearoldstoholdthis
association(33%versus28%),andareonlymarginallylesslikelythan25-49yearolds(35%).
celsiusresearch(July2007)
theleadingedge(dec2007)
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
technologyhaschangedthewaypeopleinteractwithnewspapers.Newspaper
websitesnowsitside-by-sidewiththeprintedpapertohelpshapethenews
throughcontributionslikephotos,blogs,polls,letterstotheeditor,podcasts
andvideos.
infact,theNewspaperworks
estimatesthatover30,000
commentsarecontributedto
printandonlinenewspapers
everyweek.
15
NewsPAPersANdtheirweBsitesArethemost
dyNAmicoFmAiNmediA.
30%
21%
03%
ifeeliamup-to-datewiththenewsimmediatelywheniusethissource 40%
21%
The Advertising Research Foundation also revealed
that consumers’ interaction with newspapers and their websites is more dynamic than in any other main
media3. The implication for marketers in terms of consumer behaviour is that greater interaction with
the medium results in a greater receptivity to messages, which in turn leads to a greater inclination
to act upon them.
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
celsiusresearch(July2007)
theleadingedge(dec2007)
73% of Australians say they are spending as much or more time than ever with newspapers, now they’re available in print and website versions.
celsiusresearch(July2007)Base:Australianswhoreadboththeon-lineandprintedversionofnewspapers(n=440)
reputable Facedwithaveritablemediaoverloadthese
days,consumers’leveloftrustinmediatakeson
moreimportancethanever,andnewspaperscontinue
tosurviveandindeedthriveasthepre-eminent
sourceofcrediblecontent.
Newspapers are the most trusted information source of any medium.
oneofthedefiningbenefitsof
newspapers isthecredibilityof
theircontent.thirtythreepercent
ofconsumersbelievenewspapercontentisthemostrespected;onlyslightlyless
thanfortelevision,radioandmagazinescombined.
Andnewspaperwebsitesaugmentthiscredibility.
Newspaper content is more respected than content in any other medium.
17
contentinthismediumisgenerallybetterrespectedthaninothermedia
5%33% 41% 17% 13%
“Both have that same level of intelligence.”
celsiusresearch(July2007)
theleadingedge(dec2007)
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
whileyoungergenerationsmaybemakingextensiveuseofdigitalmedia,theyare
infactthegenerationswhichhavethegreatesttrustinprintednewspapers.42%of
14-17yearoldsseetheprintednewspaperashavingmorecrediblecontentthan
othermediaandathirdof18-24yearoldsfeelthesame.
Newspapersarealsopowerfulingeneratingwordofmouth.
theglobalNielsenconsumerreport
ontrustinAdvertising(oct2007),
conductedamongstover26,000
consumersin47markets,includingAustralia,ratedprinted
newspaperssecondonlytowordofmouthasthemosttrusted
sourceofinformation,significantlyaheadofmagazines,tV,
radioandtheinternet.
“You trust in what they choose to tell you.”
theleadingedge(dec2007)
whilenewspapersandtheirwebsitesoutscoreboth
tVandradiointermsofpurelyinforming,the
gapgrowsevenwideroncewelookatinforming
andeducating.Again,thepresenceofnewspaper
websitesaddstothe
abilityofnewspapers
toprovidethis
benefittoconsumers.
Newspapers are the most enriching medium of all.
18
18%
13%
012%
consumingthistypeofmediaisanenrichingexperience
29%
22%
NewsPAPersArethemostrePutABle
oFmAiNmediA.
ifeelnotonlyinformedbuteducatedbythismedium
36% 29% 20% 14%45%36%
celsiusresearch(July2007)celsiusresearch(July2007)
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
The Advertising Research Foundation also revealed that
consumers trust newspapers and consider them to be more reputable, credible, informing and enriching
than any other main media3. The implication for marketers is that consumers are more likely to believe
and rely on messages that are presented within such a trusted environment.
absorbing, dynamic and reputable medium influences consumers.
how an
19
theadjacenttable,basedontheNewspapers
todayresearch,summariseshownewspapers
inAustraliacomparewiththefivekey
ingredients that influence consumer
behaviour,asoutlinedbymillwardBrown
atthebeginningofthisreport.
giventhis,it’sreasonabletosuggest
that newspapers are the only medium
thatratehighlyonallfivekeyingredientsandthereforeare
extremelypowerfulininfluencingconsumerbehaviour.
theNewspaperworkscanrevealthat,inanagewhereavoidanceof
advertisingisincreasing,Australiansstillwelcomeadvertisingin
newspapers. And they find it
believableandaremuchmore
inclinedtopayattentiontoit.
Newspapers are less likely to be ignored than TV and newspaper advertising is seen as the most believable of all.
20
Adshereareusuallybelievable
26% 17% 15%31%28%
celsiusresearch(July2007)
NewsPAPers
howconsumed ActiVe
mentalstimulation high
stature/credibility high
PersonalBond stroNg
Varietyofcontent high
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines 21
wehaveestablishedthatnewspapershavethekeyingredientsto
facilitateandimpactconsumerbehaviour,andthatconsumers
welcometheadvertisingandfinditbelievable.Butdoconsumers
actonnewspaperadvertising?
theimmediacyofnewspapersalsoextendstoanabilitytobring
aboutactiononthepartofconsumers.Fourintenconsumersarelikely
toactoninformationinnewspapersandtheirwebsitesregarding
productsandservices,
makingnewspapersthe
mostresponsiveofall
mainmedia.
59%Visitedwebsiteofproduct/service
54%enquiredfurtheraboutaproduct/service
53%Visitedastoreorshowroom
52%Boughtaproduct/service
49%mentionedadtofamilyorfriends
45%tornoutadandgiventofamilyorfriends
ActioNstAKeNAsAresultoFseeiNgANewsPAPerAdVertisemeNt
theNewspaperstodaystudyfoundthatconsumersmadepurchases
andsoughtfurtherinformationasaresultofseeingnewspaper
ads.overall,80%ofAustralianshaveactedonanewspaperad.
inparticular,wefoundthatnewspapersarepowerfulindriving
traffictothewebsitesofproductsandservices.
Base:allreadinganewspaperatleastonceeverysixmonths(n=910)
32%
39%
34%
20%
23%
iamlikelytoactoninformationireceiveaboutaproductorservicethroughthissource
Newspaper(print)Newspaper(print/website)FtAtVradiomagazines
celsiusresearch(July2007)
researchconductedbytheNewspapermarketingAgencyintheuKconcludes
thatnewspapersprovidetheplatformandenvironmentforadvertisingto:
• provokereactions
• stimulatedebate
• challengeconventionalthinking
• conveycomplexmessages
• delivertheessenceofacampaign
• establishstrongemotionalconnectionsandasense
ofaffinitywithbrands,productsandservices
FurthermoretheNmAresearch,subsequently
validatedintheNewspaperstodaystudy,has
identifiedsixdistinct,butnotmutually
exclusivestrategicrolesthat
newspaperadvertisingcanplay.
Harnessing the power of newspapers to connect with consumers
22
theabsorbing,dynamicandreputablenatureofnewspapersprovideapowerful
platformforadvertiserstoaffectbehaviouralchangeinconsumers.
23
The Six Strategic Roles for newspaper advertising1.PuBlicAgeNdAraisestheprofileofabrand,issueorcause
orleveragesatopicthat’salreadybeingpubliclydebated.
3.AFFiNityestablishesemotionalconnectionsbymirroringthe
valuesoraspirationsofreaders.
4.coNVeyiNgiNFormAtioNProvidesnewandadditional
content,beitbreadth,depthorcomplexity.
5.cAlltoActioNPromisesanunequivocalbenefittheconsumercanact
on.itcanalsodirectreaderstoanotherplatform,suchastheinternet.
6.exteNsioNremindsyouaboutabrandbyrepeating
ordevelopingestablishedmessagesfromtelevision.
2.(re)APPrAisAlsurprisesandchallengespeople
bypresentingabrandinanunexpectedway,thereby
provokingarethink.
PALA
CE
/TA
6342
/M
www.target.com.au
24
theNewspaperworksisnowembarkingonarigorouseffectiveness
programme designed to isolate and demonstrate the impact
newspapershaveacrossthesixdifferentstrategicroles.
suchaprogrammehasalreadybeenundertakenintheuKbythe
NewspapermarketingAgencyandtheresultshaveprovenbeyond
anydoubtjusthowpowerfulnewspapersare.infacttheyfound
thattheadditionofnewspaperstoacampaigncanincreasebrand
bondingbyuptofivetimes,doublebrandinvolvementanddouble
commitment.intheirstudies,newspaperswereresponsiblefor
anaverage5%+salesincreaseabovetV-drivensales,andin
somecasessalesincreasedbyupto26%.
weareexpectingsimilarlystrongresultsinAustralia.
ifyouareinterestedinpartneringusinoureffectiveness
programme,contacttheNewspaperworkson(02)96926300.
Proving Effectiveness
conclusionthroughresearch,Newspaperstoday
hasprovidedcompellingevidence
thatinthenewmediamarketplace,
NewsPAPersProVidethePerFectPlAtForm
ANdeNViroNmeNtForAdVertiserstocoNNect
PowerFullywithcoNsumers.
26
absorbing undividedattention
Absorbedincontent
enjoyment/attachment
Consumers are more motivated to process messages.
dynamic shapestheday’sissues
Breaking&updating
interactive/participatory
reputable
respected
original/created
trusted
Newspapers are
thesethreekeyattributescombinetodeliveranunrivalled
opportunityforadvertiserstoconnectwithconsumersbecause:
Consumers are more likely to act on messages.
Consumers more inclined to find messages believable.
Consumers welcome newspaper advertising more than in any other medium.
Consumers consider newspaper advertising the most believable of all media.
Consumers are more likely to act on newspaper advertising.
27
QuANtitAtiVereseArch
the quantitative research was conducted
online in July 2007 by independent market
researchcompanycelsiusresearch.
thesamplecomprisedofn=1,010Australiansaged14-69.Quotas
wereimposedonage,genderandgeographyandthedatapost-
weightedtoknownpopulationcharacteristicsaspertheABs,to
ensurerepresentivityoftheAustralianpopulation.
Figuresinthisreportareaccuratetowithin+/-3%atthe95%
confidenceinterval.Allchartsarebasedontheoverallsample
(i.e.theAustralianpopulation)unlessotherwisestated.
thisreportfocusesonmassmedia;specificallynewspapers(both
theprintedversionandnewspaperwebsites)television,radio
andmagazines.
QuAlitAtiVereseArch
the qualitative research was conducted in december 2007 by
independentmarketresearchcompanytheleadingedge.
eightfocusgroupsandfourin-depthinterviewswereconductedin
bothmetroandregionallocations(sydney,melbourneandorange).
Allparticipantswereregularusersofnewspapersinprintand
online,andwereagedfrom18-61.
BiBliogrAPhy
1.millwardBrowninconjunctionwiththeNewspapermarketing
Agency.myers,c.(2007).engaging,Active,involving–thecase
forNationalNewspaperAdvertising,millwardBrown.
2.csikszentmihalyi,m.(1991).Flow:thePsychologyofoptimal
experience.Newyork:harperPerrenial.originaledition,Newyork:
harper&row,1990.
3.theAdvertisingresearchFoundation.Plummer,J.,cook,B.,
diforio,d.,sokolyankskaya,i.&ovchinnikova,m.(June2006).white
paperonmeasuresofengagement,AdvertisingresearchFoundation.
Research Methodology:
Formoredetailsonthisresearchorforfurther
informationonhownewspaperscanhelpyouto
influenceconsumerbehaviour,pleasecontact
tonyhaleorluciaelliottattheNewspaperworks
on(02)96926300oremailusat