Newport Mesa Magazine March/April 2013

Endless inventory of accessories, furniture and more has arrived for Spring! STORE HOURS: Monday thru Friday 10am - 6pm • Saturday 10am - 5pm • Sunday 11am-4pm

30,00030,000SQ. FT.

OF ENDLESSINVENTORY

Designer FurnitureDesigner FurnitureDesigner FurnitureDesigner FurnitureDesigner FurnitureDesigner Furniture

25%Off*25%Off*

*ANY ONE ACCESSOR

Y

OR WALL ART WITH

THIS AD

WAREHOUSE PRICES

23811 Via Fabricante • Mission Viejo • (949) 455-0501 • Toll Free (866) 537-3373 • www.AmbianceHomeCollection.com

Guaranteed

in Orange CountyLOWEST PRICES

4.30.13

*See store for details.

Publisher Community Publications, LLC.

Editor Jody Robinson (714) [email protected]

Art Director David Perez

Managing Editor Heather Evans

Entertainment Editor Cherri Farah

Editorial Assistant Chelsea Murphy

Account ExecutivesAnthony Arcurio • Michael Cupic • Marlo Morrison

Distribution Managers Rolando Ruiz • David Starr

Advertising Inquiries (714) 469-3495

Contributing WritersBrian Dawson • Jeany A. Duff, Esq. • Laura Grad

David Greek • Kelly Klaus • Betsy Sanz • Don Solsby

Cover PhotographyLana Farfan, Caught in the Moment Photography"We have been rewarded with significant new business

thanks to being part of Newport Mesa Magazine. Wedon't feel like advertisers - we feel like partners! There isalways something wonderfully new with this publicationthat sets them apart from the others which allow us tomeet fellow business owners and we all work togetherto strengthen our businesses and gain new quality

clients. Thank you, Newport Mesa Magazine!”– Lana Farfan, Caught in the Moment Photography

March / April 2013 Issue

ADVERTISER TESTIMONIALS

"I placed an ad in the community magazines produced byCommunity Publications to increase awareness of my product,but I had no idea the impact it would have! I've received greatresponse and would definitely recommend these communitypublications to other local business owners."- Kathy Crifasi, HipzBag

"Our market recognition and sales have multiplied fasterthan we ever expected since we began advertising in New-port Mesa Magazine and Orange Magazine. The team ofprofessionals that does the artwork, photography & editorial

"My first thought about Newport Mesa Magazine is that themagazine staff are the nicest, most thoughtful, professionalbusiness people you could meet. Mix these attributes with theniche geographic demographics the magazine targets, makesNewport Mesa a must for any advertiser looking to grow and

connect with the communities the magazine serves."- Ivar E. Roth DPM/MPH, Concierge Podiatry

"I keep hearing that print media is going away, but I can'tfind any evidence of that based on my experience in ad-vertising with Newport Mesa Magazine. For my business,it's been phenomenal - every time the magazine goes out,I consistently receive calls that have resulted in a steadystream of new clients. I couldn't be happier with my placement and en-courage other local business owners looking for avenues to increase theircustomer base to look no further than Newport Mesa Magazine."- Candice Lopez, Call in the Crew

"Simply put, advertising in Newport Mesa Magazine works.My participation has resulted in new customers and theprocess couldn't have been easier. Not only did the magazineoffer design services at no charge, they created a great adwithout needing much input from me because they took the

time to really understand my business. The resulting ad does a great job ofgetting my 'message' out - I'm very pleased.- Betty Darroch, Mission Wigs

contributions in these quality publications is amazing and Jody ‘s assis-tance in helping us achieve our goals is indispensable. We plan to con-tinue advertising in both magazines and hope to expand ourparticipation to their other OC publications (HB Magazine and SouthCounty Magazine) as well." - Elaine Watrous, Law Offices of Donald A. Hunsberger

"My participation has already far exceeded my expec-tations and has been better than any other magazineadvertising I've done. I feel the Community Publica-tions team really cares about helping me grow mybusiness. They were extremely fast in creating my addesign, very easy to work with and I've found them tobe people who do what they say they will, which is exactly the type ofbusiness relationship I am looking for in a marketing partner." - JonnyCoates, Talega Window Washing

MARCH / APRIL 2013 4 NEWPORT MESA MAGAZINE

The Importance of Technology inCommunity Banking Today 16

Q & A with Kelly Klaus, LMFT 18

Yahoo! for Wahoo's Fish Tacos 19

Concierge Podiatry Introduces PodiacuristTM Service 20

Performer's Academy Summer Camp 21

Spotlight On: Pacific Water Solutions 22

Have You Thought About the Next 15 Years of Your Life? 24

Orange Coast Memorial Medical Center's"Partners in Distinction" Program 26


Check Out the Y Afterschool 7

Failing to Keep Your Corporationin Compliance Can Expose You toPersonal Liability 8

M A R C H / A P R I L 2 0 1 3

contents

12 COVER FEATURE:Hungry Heart

Successful Path to Online MarketingAchievement 10

The Art of Peaceful Sleeping 11

Cover Feature: The HungryHeart: Lauren Grant's CaringApproach to Out of ControlEating 12

Business Showcase: Gold Coast Pools 14


In a time when schools and families are cutting back to basics, yourchild, more than ever, needs the Y! YMCA Afterschool Programsprovide a safe, structured, and fun environment for children be-tween the ages of 5 and 12 - right on school campus. With severalaffordable care options, including financial assistance for qualifying

families, YMCA Afterschool meets all of your needs by providing safety,homework support, recreation, and enrichment for your child beforeand after school. Our caring staff and well-rounded curriculum provideopportunities for your child to learn, grow, and thrive through partici-pation in the arts, sports, and community service projects.

Summer and Spring Break Camps

For more information on YMCA Afterschool Care or Camps visit www.ymcaoc.org/asc.

Highlights of the YMCA Afterschool Program:• New Club Curriculum – Art, Photography, Science, Cooking & Fitness• Licensed programs on campus at HBUSD Elementary Schools• Full Day Camps – Summer, Spring Break, & Winter Camp• Qualified & Caring Staff• Financial Assistance Available• Character Development & Service Learning• Inclusion support for children with special needs

In addition, many of the Y Afterschool and Child Care Centers in Hunt-ington Beach have received National Accreditation emphasizing serv-ices that are accessible, appropriate, culturally responsive, evidencebased, and outcomes-oriented. YMCA programs facilitate the devel-opment of the whole child through hands-on activities, clubs, and serv-ice learning projects.

Core Components & Elements of the Curriculum:• Homework Support • Fitness & Nutrition • Art & Culture• Science • Social Competence and Personal Development• Character Education • Literacy• Diversity & Cultural Awareness • Y Kids are Club Kids:

Y-Clubs™ will engage your child and encourage them to explore theirtalents, interests, and abilities in a safe & supportive environment. Y-Clubs™ include: • Art • Cooking • Fitness • Photography • Science

Check out theY Afterschool

Jeany A. Duff, Esq. is a senior associate at the law firm of VOGT I RESNICK I SHERAK, LLP with ten years of trial experience. Ms. Duff’s practice areas include business, probate and

trust litigation. Please call (949) 851-9001 for a free consultation.

These days, many Mom and Pop businesses are being run as corporations. These closely-heldcorporations are typically owned and managed by one or two people; thus, the shareholdersare typically also the only officers and directors. One of the benefits of operating as a cor-poration, as opposed to a sole proprietorship, is risk-management. The owners are protectedagainst liability for corporate debts and obligations.

However, neglecting to maintain the corporation in compliance with its bylaws and state law can open-up liability on the part of the shareholders. As a business litigator, it is not uncommon to see share-holders of a close-corporation being sued for a corporate obligation. In certain circumstances, a courtmay refuse to recognize the separateness of the corporation from the principals and “pierce the cor-porate veil,” resulting in a finding of liability as against the individual principals. The legal term for thistheory of liability is called “the Alter Ego Doctrine” and it refers to the circumstance where the court

by Jeany A. Duff, Esq.

Failing to Keep Your Corporation inCompliance Can Expose You

to Personal Liability

will disregard the corporate formand hold the corporation’s princi-pals individually liable for a cor-porate obligation. This theory ofliability is often alleged in situa-tions where the corporation haslittle-to-no assets or is dissolved.

One of the factors considered bythe court in determining whethera principal should be held liablefor the corporation’s obligation iswhether there was a disregardfor corporate formalities. Inother words, was the corporationmaintained in accordance withits own bylaws and applicablestate law? Often times, what Idiscover when dealing withclosely-held corporations, is thatvery little has been done to main-tain the corporation. For exam-ple, Statements of Informationhave not been updated, stockcertificates have not been issued,shareholders’ meetings andboard of directors’ meetingshave not occurred or meetingminutes have not been prepared.

In my experience, this neglect oc-curs because the principals aregiven no guidance as to how tomaintain the corporation afterthe corporation is initially set-up.With all of the time that goes intorunning a business, it is not sur-prising that corporate compli-ance is often times overlookeduntil it is too late and the princi-pals find themselves in litigationhaving to defend themselvesfrom personal liability for a cor-porate obligation. For thesereasons, we offer a CorporateMaintenance Plan for a flat feeand make sure that the corpora-tion is maintained appropriatelyso that our clients can focus onwhat is most important– the suc-cessful operation of their busi-ness. Ensuring that yourcorporation is maintained incompliance with state law and itsown bylaws is a simple way toprotect yourself from personal li-ability for a corporate obligation.

In certain circumstances, a court may refuse to recognize theseparateness of the corporation from the principals and “pierce the

corporate veil,” resulting in a finding of liability as againstthe individual principals.



doesn't. How do we know this? The team at GoPro is a collectionof online marketing professionals and entrepreneurs who have col-lectively spent over a million dollars marketing their own companiesonline. We have thousands of hours testing and retesting strategiesfor our own companies. We have basically seen it all and can offerthis experience to our clients. There is a clear path to follow in order to have success online. Eachstep above is vital in order to achieve results. Any deviation from thispath can result in failure. Systems encompass each step and thosesystems have to be executed with precision in order to move success-fully to the next task. If the system is broken at any stage, the slight

deviation may mean the difference be-tween success and failure.

If that's not enough pressure, add theintricacies of the internet to the for-mula and now you have a reason to

The key is to follow a clear path that has been proven to be effectiveand not to waiver. Many business owners try to attempt this ontheir own by buying a book or an expensive program online thatpromises a get rich quick plan but most marketers give up afterhours and hours of time spent and money wasted. Like manythings in life, sometimes it's best to seek a professional who canshrink or even eliminate the learning curve. Online marketing isno exception.

Achieving success online can take years of experience and thou-sands of dollars in up front capital to find what works and what

David Greek is the owner of GoPro Internet Marketing and is dedicated to helping any sizecompany compete online. The team at GoPro works with clients who are looking to grow their

business through various online initiatives including, web-design, list building,email auto-response, Pay Per Click advertising and search engine optimization (SEO).

For answers to your questions or a free online marketing evaluation, call (949) 707-0700.

Many people ask me what it takes to be successful on-line. Well there's no short answer but when done cor-rectly there's simply no better way today for acompany to get the exposure it needs to be successful.The internet is truly the only way a small company canlook just as big as a major multinational corporationwith an unlimited budget. With a little bit of help, thesmallest mom and pop can capture as many eyeballsas any other large company out there. There really isno limitation to what can be achieved online. The best

part is all this can be achieved with a small amount of capital.

Successful Path toOnline MarketingAchievement

by Dave Greek

panic. Unlike the good ol days of marketing where you could send1000 pieces of direct mail and get 50 phone calls and 10 clients,marketing online is completely different. Today, marketing changesso rapidly, what may work this minute might be completely uselessin 3 months. Take a break from it for 6 months and watch your busi-ness slide off the cliff.

The good news or should I say excellent news is that if you keepabreast of the constant changes, you will have an edge over yourcompetitors like never before. Keep reading, studying and applyinggood techniques and you will beat your competition and have great

success. Read blogs, watch videos, Listen to Gurus and keep learn-ing and you will win!

We promise our goal is not to scare you but to educate. We havewritten a report on the 9 critical steps to online success and 7 deadlymistakes to avoid. You can get this report for free on our website.Simply go to www.goproim.com to get this free report. Read the re-port and feel free to contact us if you have any questions.

1. Collaboration2. Design3. Optimize4. Develop5. Activate

Here Are The 9 Critical Steps Outlined In The Book

6. Promote7. Analyze8. Scale9. Maintain

www.goproim.com • 949-707-0700

That’s where Dr. West comes in.

Dr. West is a leading expert in sleep apnea, snoring and CPAP intolerance.With Dr. West’s testing methods, the patient can easily tell if treatment isgoing to be successful. This has resulted in a 95% success rate. Dr. Westhas developed expertise in his field by studying and using several types oforal appliances, whereas the majority of dentists take a simple weekendcourse and focus on only one type of oral device.

Dr. West also realizes the important role insurance coverage plays in thedecision to see a specialist. That’s why he and his team have found ways toget you the best coverage. “What most dentists may not tell you is that thiscan often be covered under medical insurance. They may not know this be-cause medical insurance requires a completely different program for filing.Typically, most dental staff have no idea how to file medical insurance. Wedo, including Medicare. My staff has been doing this for six years and knowall the in's and out's of the medical insurance world,” says Dr. West.

At his convenient Lake Forest office Dr. West offers free consultations, andpatients often say they learned more about their sleep studies from thefree consultation then they do from their Sleep Specialist M.D.!

“We don’t have a one-size-fits-all approach to our pa-tients,” he says. “I attribute our success largely to that.I also have a very skilled and caring staff. We make sureto follow up, get to know you, and we want you to feelwelcomed when you walk through our doors. Our pa-tients love the friendly and relaxed environment, and welove working for them!”

Many sleepless people have given up the idea of agood night’s rest. Some have retired their CPAPs tothe hall closet, and others continue to half-heartedlywear theirs, feeling uncomfortable and restless.Snoring and sleep apnea are not just some of life’s

annoying issues, these medical conditions can cause problemsin your sleep, your relationships, and can ultimately leave youfeeling emotionally and physically drained.

If you would like to learn more about Dr. West’s successful treatment system, he can be reached bycalling (949) 829-6700 or visit www.cannotusecpap.com

by Heather Evans

The Art OfPeaceful Sleeping

SPOTLIGHT ON:


usual, a busy holiday season behind us, andwarm weather ahead of us, The Hungry Heartphilosophy is more relevant than ever. MostAmericans start thinking about two things:how to refresh their life attitude, and how tofinally lose that weight they’ve gained andkeep it off. The Hungry Heart is a programaimed at fulfilling these very resolutions.

“This is a program that’s designed for peoplewho want to make a permanent change andnot live from diet to diet and scale to scale,”says Jaemi Taylor, after finishing her thirdsession of the eight-session Hungry Heartprogram.

The success of The Hungry Heart starts atthe simplest level: it’s a program that reallyworks. Lauren Grant has created a programwith a unique approach to overeating. In-stead of dealing with the outward problem,the fact that a person cannot stop thediet/binge cycle, she starts with the inwardchallenge.

“You need to find out what’s triggering yourbody to feel like it needs to eat,” explainsLauren. “In most cases, it will be because ofan inability to deal with emotions like stress,fear, anger worthlessness, sadness, anxiety,or even the simplest feelings of boredom.

To connect with Lauren and her team, call 949.415.5420 or visit www.HungryHeart.org

Breaking out of the diet/binge

cycle was just her first step in

turning one of her toughest life

challenges into a thriving career

and business. Lauren Grant and

her Hungry Heart Team are

reaching out to help people

break free from the trap of using

food or dieting to cope with life,

helping them to lose weight

naturally. Sound too good to be

true? Read it for yourself!


IIt’s not what you eat, it’s what’s eating you,”says Sara. Sara is a Hungry Heart successstory; walking proof that every problem startsand ends with the heart. She had been a serialdieter for years, constantly losing and regain-ing weight. It wasn’t until she started The Hun-gry Heart program that she got down to “theheart of the matter” between her and food.

Lauren Grant has made a business out of help-ing people like Sara permanently overcomeemotional overeating. In a time when manybusinesses are waning, The Hungry Heart is ex-panding. Unlike other products that might fallout of demand in a harder economy, our atti-tudes towards food and how to cope with ouremotions, especially during stressful times, issomething that will always be present. Witheconomic lulls putting more stress on us than

When a person doesn’t feel they have theconfidence or know how to face these kindsof emotions, they often turn to food to dis-tract, comfort, or reward themselves.Through the program we help clients regaincontrol over how they cope with life and theemotions created by life. In this, they regaina quality of life that they had lost before, theystop seeing food as either aproblem or a solution, andthey lose weight naturally andpermanently.”

“Our eight-session systematicprogram combines behavioraland nutritional counselingwith hypnosis to reinforce newbehaviors and thought pat-terns,” says Desiree Eidlhuber,a woman who began as a Hun-gry Heart client and is now aHungry Heart counselor. “It’s aguilt-free, safe and discreetenvironment where you willget positive results.” Withinthe Hungry Heart website, in-formational brochures andmission statements, this prom-ise is constantly reiterated.You will see positive and con-sistent results. According to the peoplewho’ve tried the program, that promise isfully delivered.

“This program really worked… it addressedmy emotional eating- an issue that none ofmy other diets or programs addressed,” saysLaura, a Hungry Heart grad and LagunaNiguel resident. “I knew how to lose weight. Iknew how to eat and how to exercise. I justdidn’t know why I wasn’t implementing theseaspects to lose weight. The Hungry HeartProgram taught me why my ‘former dietingself’ personal wasn’t working. It taught mehow to retrain my mind, let go of old negativepatterns that were holding me back, andgave me the tools to recognize bad habitsand overcome them. I feel a renewed senseof self and confidence to be healthy, happyand me!”

A personal note from Billie to her HungryHeart counselor reads: “I was at 225 pounds.Today I am now 195 pounds and feeling great.I went from a size 20 jeans to a size 16; mygoal is a size 12 and I know I can do it. I havethe perfect tools you gave me. Thanks fromthe bottom of my heart."

Lauren Grant’s extensive file of client testi-monials has one common thread, gratitudefor a change in attitude. Clients are mostthankful that they were helped to regain a

positive attitude towards themselves andtheir bodies, a change which ultimately ledto their losing permanent weight.

Changed lives don’t keep quiet. Wordspreads with this kind of a revolutionary pro-gram, especially when it gets around thatyou don’t have to stop eating sweets or pick

up a killer fitness routine toget results. Even doctors arereaching for their soapboxes.Local doctors in OrangeCounty have started referringpatients who have issues withemotional eating to the Hun-gry Heart Program. Clinically,it makes more long-term sensethan a crash course aerobicsclass or a cold-turkey acquittalof food. “We even have a num-ber of doctors and nurses whohave clients in our programbecause they know that thesystem is carefully built forreal results through healthysteps,” says Lauren.

With more and more peoplejoining the program every day,hearing success stories from

friends, or getting referrals from local doctorswho believe in the program, Lauren and hercurrent counselors are feeling the demand.

“I love my career,” says Dee Dee Devins. “I’mhelping people dramatically change theirlives. So many people are just overwhelmedin general. They don’t know where to start.We show them how to start experiencingtheir lives from a place of empowerment in-stead of from the perspective of being out ofcontrol. I had to deal with food on my own. Ididn’t know about the Hungry Heart pro-gram when I was finding my way, but I stillfound it although the road was longer andharder. When I came across this comprehen-sive program I knew it was everything Ilearned to be true in the most accessible andlife-changing format.”

“Through The Hungry Heart you can finallystart taking care of yourself the way you’vealways wanted to and leave behind the un-derlying issues that have been holding youback," says Lauren Grant. "With summerinching closer, this is the perfect time tostart."

With the Hungry Heart, food doesn’t have tobe your life anymore. Food can finally bemerely the fuel for the life you’ve alwayswanted, a guilt-free positive life where you’rein control.

"Eating, snacking, binge eating and compulsive

overeating were all synonymous to me. The

means to temporarily filling up the emptiness

that I felt inside. I would eat everything in sight

in hopes of feeling full. Yet, the feeling of full-

ness never came. Instead guilt, shame, disgust,

and an overwhelming feeling of how I had

messed up would fill my heart and mind.

The Hungry Heart team cares. With their help I

learned to feel my emotions instead of eating

them. I now see “tomorrow” full of opportuni-

ties and my days are full of hope. I learned to

recognize patterns in my behavior which helps

me to make healthier choices.

As a counselor at Hungry Heart I know how

beautiful “tomorrow” is when we are emotion-

ally and physically healthy.

“I created the programbecause I had struggledwith my own issues ofcompulsive overeating,binging, and yo-yo diet-ing. It took me years ofwork and self study toovercome my problemswith food, but I did it!!Ihave shared this process

with other counselors and we have put to-gether an entire process to help others getthe positive and permanent results theylooking for. If we can do it, so can you!”

Desiree EidlhuberHungry Heart Counselor


MENTION NEWPORT MESA MAGAZINE FOR A FREE CONSULTATION • CALL 949.415.5420


swimming pool is an enormous value to ahome. It draws friends and family to you; it’sa place for exercise and respite alike; it’s asummer full of fun waiting to happen. Whena pool is run-down and bleeding energy (andcash) like there’s no tomorrow, it’s thebiggest hassle a homeowner ever enter-tained. So if you have a pool (or the sem-blance of one), or if you are consideringinstalling a pool, the question is: How do youend up with a pool that’s an advantage, notan affliction?

That’s a good question for Nick Satter. You might say that Nick grewup in a pool. His father was an executive of one of the largest poolsupply companies in the world. As a young man, he worked for his fa-ther and created his own pool repair and maintenance clientele beforegoing to work for a construction company that installed pools. Hewould listen to the owners brag about the price they had gotten forpools they would install with no finesse and little quality, and he knewthat he could not only build better pools, he could give homeownerseverything they really wanted in their biggest backyard fixture. Hefounded Gold Coast Pool & Spa, now the premier builder and remod-eler of custom swimming pools in Orange County.

Nick quickly enlisted the help of Rick Fulton, one of the best softscapeand landscape designers in the region. Together Nick and Rick have

Adesigned and built thousands of pools and spas across the county,from simple shapes to extraordinary water features characterized byrich foliage, waterfalls, cabanas, bathrooms, outdoor kitchens and fire-places. More and more, homeowners are coming to them to reinventexisting pools, which is always an exciting challenge for Nick and Rick.Dilapidated, dysfunctional pools are transformed into beautiful, en-ergy efficient watery escapes that can truly be enjoyed. Whether de-signing new pools or remodeling old ones, Gold Coast Pool & Spa’spurpose is to create pool environments that turn your backyard intoa place of elegance, beauty and style that welcomes you and the onesyou love, every day.

“Quality pools and beautiful backyards are a product of excellent, de-tailed design and honest work, simple as that,” says Nick. “When youhave a good idea of what elements you want, you can trust our visionto tie it all together. We want you to love your pool and enjoy yourbackyard every single day. Otherwise, what’s the point?”

For most homeowners, this comes down to a couple of factors: costand comfort.

New technologies developed as recently as within the last decade havedramatically altered the energy efficiencies and therefore the cost ef-ficiencies of swimming pool equipment. The impact is so remarkablethat Nick asserts that with key technology upgrades, homeowners cansave up to 90% of what they currently spend in energy costs usingoutdated, inefficient technology. That means heating your pool won’t

Owner Nick Satter

by Betsy Sanz • Cover photography by Lana Farfan, Caught in the Moment Photography

Cost efficient, beautiful pools& spas from Gold Coast Pool & Spa

Where SummersGo Swimmingly


Contact Nick Satter by calling(949) 574-9177, and to get your

imagination swimming, see many photosof pools well done by Gold Coast Pool

& Spa at www.goldcoastpool.com

send you to the poorhouse, which means you’lllikely heat (and enjoy) your pool far more often.

Since the beginning of swimming pools, the ar-rival of summer was trumpeted not just by thescents of jasmine and waffle cones, but by thechokingly dubious smell of calcium and sodiumhypochlorite, replete with all its unhappy byprod-ucts: burning eyes, dry skin and green hair. Thereign of chemical chlorine is over. Today, home-owners, with the help of advocates like Nick andGold Coast Pool & Spa, are turning to naturalchlorine (aka saline) pools for healthy recre-ational swimming. Did you know that convertingyour chemical chlorine pool to a safe, naturalsaline pool is not only possible, but is possiblewithin hours? Saline also requires less mainte-nance and does less damage to pumps and equip-ment, making your pool not only a ton morepleasant but also less costly to maintain. Such arethe benefits of converting to saline that Nickpromises to give his clients “nearly care-free poolsand spas.”

If you have a swimming pool that is in need of acosmetic remodel, a saline conversion or a tech-nology update, or if you want to increase thevalue of your property and the quality of your do-mestic lifestyle by installing a custom pool, con-sider contacting Gold Coast Pool & Spa. The firmis a fully licensed general contractor, possessinga B1 and C53 custom pool builders licenses. Unlikeyour stereotypical construction contractors, Nickand Rick walk every project through design, in-stallation and finishing, a factor that is almost asrefreshing as a dip on a summer’s day.


Don Solsby is Senior Vice President, Director of Business Bankingof Independence Bank. The Newport Beach branch is located at4525 MacArthur Blvd. in Newport Beach. Don can be reached bycalling (949) 266-6023 or visit www.independence-bank.net.Independence Bank is a Member FDIC and Equal Housing Lender.

These days, many people begin their search for a new banking relationship by going online.That means that we community bankers must consider these customers along with those

who need a more personal, in-branch,relationship from the beginning.

That can be a hard shift, because com-munity banking history is filled withmore personal approaches such ascalling our customers by name andknowing their personal banking pref-erences. Most community banks havedone a pretty good job doing that.

Now we must adapt to the needs ofcustomers who do their banking on-line or by automatic transactions.Some of these customers use thebank's bill pay and debit card anddon't want to order checks… theysimply don't use them.

However, when they have a problem,those same customers want to talk to a

person, at the bank, not in a call center somewhere. So, good customer service will neverlose the "personal" touch.

For businesses there are several technological innovations that will enhance their bankingexperience. These include: robust on-line banking with choices such as originating wire trans-fers and ACH transactions from your desk, on-line bill pay, coordination with your accountingsoftware, and transfers between accounts. Additionally, remote deposit capture systemsmake it possible to deposit checks from your desk, with faster credit.

But, these are “transactional” features that are designed to save businesses time and money.In addition, they should require their community bank to provide banking advice, to assistwith their financial business planning, and to provide access to needed credit facilities.

For individuals and families, technology is also important. Features such as on-line bankingand bill pay, mobile banking, telephone banking, and the ability to transfer funds betweenbanks are very popular these days. More traditional services such as debit cards (includingreimbursing fees for using ATMs), credit cards, and courtesy calls when an account has anegative balance also rank high among consumers.

It all starts with determining which features are important to you and then a visit to the com-munity bank’s website. Too many options can be confusing and unnecessary, so narrowingyour needs will help clarify your choices.

At the end of the day, technology has not changed the basic functions of community banks.Rather, it has changed how banking services are accessed. Fundamentally, choosing a finan-cially sound, profitable bank is certainly more important than the technology they offer. Butif you can have both, and a little personal service too, you’ve probably found your banking“home.”

by Don Solsby

The Importance of Technology inCommunity Banking Today

My How Things Have Changed:

Kelly Klaus, LMFT, was a divorced mother of three for 19 years and is now the proudparent of three successful adults. Now married and a bonus mother (stepmother),Kelly is getting firsthand experience as a blended family. With her passion for thechildren of divorce, she has specialized in the divorce therapeutic process includ-ing support for the parents in the family, as well as the extended family. Kelly ownsthe San Juan Capistrano-based “Divorce Transition Clinic” which focuses on

“Damage Control Divorce” and Blended Families through workshops, education, individual& family therapy, as well as community resources in the legal and accounting fields.

Question: “My ex-husband is asking my seven-year-old son to keep secrets from me.During his weekend he took a night shift and left our son with his girlfriend. How doI address the situation with my ex as well as my child?” – Kathleen, San Clemente

Answer: This request of your ex is extremely destructive on so many levels. Assuming thegirlfriend was a safe and responsible person to leave him with, and your son is familiar andcomfortable with the girlfriend, the greater issue is the burden a parent puts on the child atany age to keep secrets from the other parent. The child is put in a “no win” situation andmay live in constant fear of betraying one or the other parent if that secret is reveled. Guiltwill evolve even if the secret is not reveled, and if an argument results from one parent find-ing out, the child will feel responsible.

The relationship between either parent and child may be compromised by this manipulation,as the child will have a difficult decision to whom he should be loyal. No matter how you feelabout your ex, both parents are critical to the emotional development of your child.

Once the secret is known, it is imperative that the child be reassured that he did not do any-thing wrong and that he should not have to be responsible for adult secrets. The most op-

Kelly, Help!Kelly, Help!Kelly, Help!Q & A with Kelly Klaus, LMFT

timal resolution would be to have a calm con-versation with your ex that secrets should notbe necessary and you should work togetherfor the best interest of the child when plansor opportunities arise that change the pre-arranged plans. However, the reality may bethat the “co-parents” are not able to have acivil conversation at any level without explod-ing, and this must be avoided in front of thechild at any cost. A non-emotional letter oremail may be productive to point out that youwant to come to some sort of agreement toavoid the secrets and move forward to avoidmaking the same mistakes over and overagain.

Children at any age should not be used to pro-tect or harm a parent. Give them the gift ofchildhood, as well as the comfort and enjoy-ment of loving as many family members aspossible.

Q: “I have my children every otherweekend, how can I be more involvedwith my two children ages 4 & 7?” –Mark, San Juan Capistrano

A: Just because the court has decided thetime you will be responsible for your chil-dren, doesn’t mean you are not able to at-tend their activities, contact or beinvolved as much as possible.

• Ask your child to select a personal itemfor you to keep as a reminder of them.

• Discuss the next time you will be to-gether and what you each will be doing.

• Hide notes in their suitcase and discussif they found it the next time you talk.

• Buy two copies of a children’s book andread a story together over the phone.

• When you call, ask what the best thingthat happened to them today.

• Videotape yourself reading a bedtimestory to your child.

• Send via overnight mail/snail mail anote, letter, comic, or card. In this modernage of instant communication, it is fun toreceive something in the mail.

• If possible, have the other parent orfamily member video the children’s eventsand share with yourchild when you aretogether again.

Have a question for Kelly? Contact her at [email protected], stop by her clinic at30220 Rancho Viejo Road, Suite E in San Juan Capistrano, call (949) 292-7281

or visit www.divorcetc.comMARCH / APRIL 2013 18 NEWPORT MESA MAGAZINE


Celebrating their 25th anniversary, SoCal’s scrumptious stapleWahoo’s Fish Tacos invited Orange Magazine to partake in theparty and learn all about their upcoming happenings – startingwith Costa Mesa Mayor Jim Righeimer’s announcement callingJanuary 25th Wahoo’s Fish Taco Day!

Wahoo’s kicks off new monthly promotions on the 25th of every monththroughout 2013, starting with $.25 tacos in January. February’s promo-tion will be a scratch ticket to reveal a free menu item, and every ticketis a winner.

On March 25th, Wahoo’s will unveil their new menu item and customerswill have a chance at naming it! We’ve tasted the new item and while we

Yahoo! for Wahoo’sFish Tacos

For more information about Wahoo’s 25-year milestone anniversary and monthly promotions,visit www.wahoos.com or call 949-631-3433

can’t yet tell you what it is, we can reveal it creates a new definitionfor deliciousness.

For the past 25 years, Wahoo’s has perfected its eclecticMexican/Brazilian/Asian menu delivered with a Hawaiian NorthShore vibe. Its signature fish taco, which hasn’t changed since dayone, has become a favorite among the restaurant’s loyal customers– and a catalyst for the chain’s continued expansion. There are cur-rently 65 locations throughout the nation including stores in Cali-fornia, Colorado, Texas and Hawaii – with new locations recentlyopened in New York, Nebraska and Nevada. In addition, there are10 locations with full-service bars to accompany the menu. New lo-cations scheduled to open within the next year include HighlandRanch, Colo., Woodland Hills, Calif., two locations in Henderson,Nev., and the restaurant’s first international store in Japan.

“What better way to celebrate our 25th anniversary than by con-necting with our loyal customers and fans that have helped us be-come a favorite in communities across the nation,” said Wing Lam,co-founder of Wahoo’s. “We are proud to continue to serve ourunique menu, participate in community events and offer our sup-porters many opportunities to win free food and much more.”


condition no matter how severe because of ourmedical orientation, unlike nail salons, which areunable to use medical instruments and scalpels tocare for corns and calloused tissue.

SOPHISTICATED INSTRUMENTATION VSNAIL SALONSThe use of scalpels for callouses by the Podi-acurist™ at Concierge Podiatry allows for a moreefficient and effective treatment than being lim-ited to the use of files, which is all that’s allowedlegally in a nail salon. The same can be said fornail conditions wherein the Podiacurist™ usesmedical grade nail instruments and power fileswith HEPA-certified dust extractors. These allowa dust free environment while providing smoothand shapely nails.

ULTIMATE PAMPERING MEETS MEDICALSTANDARDSIn addition to providing the finest in foot care,Concierge Podiatry’s Podiacurist™ also offers luxu-rious pampering services, including spa treatments,nail polishing, foot baths, hot paraffin treatments,foot massage, skin exfoliation and cleansing for thefeet, foot facials, mask products, etc.

Finally, Newport Beach offers atruly unique luxurious nail spaexperience using the highestquality care with the benefit ofexpert medical supervision.

Connect with Gina, the nation's first "PodiacuristTM" at Concierge Podiatry in Newport Beach by calling (949) 640-1147.

At Concierge Podiatry, we’re excited to in-troduce a newly launched service for nailand skin problems: The Podiacurist™. Itis a cosmetology-licensed pedicuristtrained in the medical treatment of corns,

calluses and nails under the supervision of a Po-diatrist. This enhanced specialized service occu-pies a unique place in the podiatric medical field,much like a dental hygienist in a dentist’s office.The Podiacurist™ can now provide medical gradecare of corns, calluses and toenails in a clean,

sterilized manner, utilizing the same tools and techniques that a Podiatrist would use.

Other skills and services that make the Podiacurist™ unique from a pedicurist is their fa-miliarity and training with foot-related nail and skin conditions. The Podiacurist™ identifiespatient concerns and directs them to the supervising Podiatrist within the office. Thisclose working relationship under the direction of the Podiatrist allows for optimal pam-pering along with focused examination – a win-win that results in the highest quality careat an affordable cost for our valued clients.

NEW SERVICE REDUCES COMMON CONCERNSOne of the most common issues surrounding today’s nail salons is the risk for infectiondue to the use of contaminated or improperly sterilized instruments. Concierge Podiatry’sPodiacurist service mitigates this concern because of the proper protocols of sterilizationtechniques and infection control. The Podiacurist is also able to handle any nail or skin

Concierge Podiatry Introduces Podiacurist™Service

by Ivar Roth, DPM

The 325 guests in attendance at

the 6th annual Pacific Coast Wine

Festival were treated to an array

of 90 different wines, a three-

course meal with wine pairings

designed by the Island Hotel’s Ex-

ecutive Chef David Mann and en-

tertained by a trio of talented

members of Pacific Symphony

Youth Orchestra (Katherine Park,


MentionNewport Mesa Magazine

Exp. 4.30.13

giving back in OC

A one of a kind annual charity fund raiser took place tobenefit the Champions to CureDuchenne . A nonprofitthat raises awareness and funds research to find a curefor Duchenne muscular dystrophy .

This devastating and lethal muscle disease affects onein every 3,500 boys.

Champions to CureDuchenne Gala

by Cherri FarahThe Honorees were Scott Niedermayer, former captain of the Anaheim Ducksand Stanley Cup champion, and his wife Lisa. The event featured a specialmenu developed by guest chef Stan Frazier, former drummer for the bandSugar Ray, co-owner of the A Restaurant and recent winner of "Chef Race."

“This year’s Charity Classic demonstrates the scope of Orange County’s busi-ness and social leaders who have come forward to generously support impor-tant missions that improve lives right here in our community,” said eventco-chair Richard Ward.

Congratulations are in order since this soiree successful raised close to$800,000 toward research to find a cure for Duchenne.

From (L): Co-chairs of PacificSymphony’s Wine FestivalFred Salter, Valerie Van de

Zilver and Mike Kerr

Sixth Annual Pacific Coast Wine Festival

PHOTO CREDIT: Nick Koon

violin; Matthew Gustafson, cello; and Natalie Cernius, piano). This fun filled gala

successfully raised over $200,000 for the Pacific Symphony's artistic and ed-

ucation programs.

From (L): Clay Matthews III,Paul Miller, Debra Miller and

Scott Niedermayer


For Owner Mike Dougherty and his staff, no job is too small.Anywhere you use water, they can sell and service water filtra-tion equipment for you - and their passion is to educate cus-tomers about the importance of drinking and using safe water.

“A water softener uses salt and electricity to remove calciumand magnesium from the water, while a whole house filtrationsystem doesn’t use salt or electricity,” says Mike. “It connectsto the main water line coming to your home and essentiallyserves as a point-of-entry-filter to stop dirt, sediment, rust,scale and other harmful contaminants at the door. So the waterthat comes out of every dispenser in your house - faucets,baths, showers, toilets, kitchen, laundry - is clean and safe.”

When you contact Pacific Water Solutions, you get a waterprofessional on the phone right away, not an answering serv-ice with a promise to return the call. Because Mike and histeam take the time to an-swer questions and workwith your budget, they havehundreds of happy cus-tomers (Google “PacificWater Solutions” to read on-line, unbiased reviews).

Growing up in rural Idaho, I was lucky enough to live in a house thatgot its water from a well. My family never worried about chemicalslike chlorine, calcium, magnesium or sediment like those found inthe municipal water supply. I’ve heard so many people say theydrink bottled water as a solution, but that doesn’t solve the factthat it’s wasteful and expensive or that you still absorb these chem-

icals through your skin. Bottled water doesn’t solve the problem of washingyour dishes and watering your vegetables with these contaminates.

The solution is more cost-effective and easier to implement than you mightthink. A full-service water filtration company, Pacific Water Solutions sells, serv-ices and installs water filtration and purification systems to all of OC and unlikemany of its competitors, has retail locations where customers can check outthe product options – and get an education on the benefits of both types ofsystems - before they buy.

BUSINESS SHOWCASE

Pacific Water SolutionsBy Heather Evans

To connect with Mike, call (949) 951-9800 or visit www.pacificwatersolutions.com

Owner Mike Dougherty


You don’t know when your needs will change or how signifi-cant those changes might be. Although you may not need grabbars in the bathroom or a roll-in shower at this time, designingthese and some other suggested features into your remodelnow will help you to be prepared for the future if youfind you do need them. It’s never too early to create your“forever home.”

If you are thinking of remodeling and would like to receive a com-plimentary list of "Suggested Items to Consider," please contactus at the number below or through our web site.

Would you like to stay in yourhome as long as possible?Though we may not like tothink about it, we all knowthat our bodies and ourabilities will change as weage. “The aging process

can be gradual for some, however others canmove quickly from inde-pendent living to a caneto a walker,” says JoycePolhamus, Chair of theAmerican Institute of Ar-chitects (AIA) Design forAging Knowledge Com-munity.

So, what can you do tocontinue living comfort-ably and safely in thehome you love so much?

Have YouThought Aboutthe Next 15Years of Your

Life?

Brian Dawson, AIA is a licensed architect, member of the American Institute of Architects and LEED AP (Leader-ship in Energy and Environmental Design Accredited Professional). Laura Grad, interior designer, is an Allied

Member of ASID (American Society of Interior Designers) and an NAHB Certified Aging-In-PlaceSpecialist (CAPS). Together they bring over 50 years of combined design and management experience.

For more information, call (714) 852-3703 or visit www.agelessenvironments.com

by Brian Dawson & Laura Grad

BEFORE

AFTER

Planning to StayUpgrading may provide you with many additional years in your home, contin-uing to enjoy your close friendships with neighbors, having your family overfor the holidays, volunteering at the school or a local organization, and fre-quenting your favorite restaurants and stores. Upgrading can also give youthe peace of mind that comes from knowing improvements often add valueto a home. If you have owned your home for some time, the equity might evenbe enough to pay for the new Master Bath Suite or Gourmet Kitchen of yourdreams!

Be PreparedThe best time to plan for the modifications you may need is before you needthem. Some changes are quite easy to make while others would be bestachieved by teaming with a design professional. Here are a few examples:

Update cabinets to include roll-out shelves and easy to grasp hardwareConsider replacing the tub with a roll-in shower with seat and hand held shower headWiden hallways to 42" and doors to 36" where possibleReplace outdated windows with higher efficiency glass typeIf in a two-story home, consider adding a first floor Maste Suite


PDPartners in Distinction

For more info, call the Orange Coast Memorial Foundation at (714) 378-7397

Partners in Distinction atOrange Coast Memorial

The Orange Coast Memorial Foundation has launched a new

program to connect with local businesses. Partners in Distinction is

a unique opportunity for local businesses to foster a meaningful

commitment to quality health care for our community. Your

participation in this program, in collaboration with your colleagues,

enables health care professionals at Orange Coast Memorial to

provide the best possible care and service with the purchase of new

technology, special education and training for clinicians,

and facility enhancements.

When your company supportsOrange Coast Memorial Med-ical Center, you make a lasting

investment in the health ofour community and your

company distinguishes itselfby partnering with excellence,

innovation and distinction.We invite you to join the Or-

ange Coast Memorial Founda-tion and other local businesspartners and make a mean-

ingful difference. We welcomethe opportunity to meet anddiscuss the corporate philan-thropic opportunities avail-

able to you. For moreinformation about the pro-gram and how you can takepart, please call the Orange

Coast Memorial Foundation at(714) 378-7397.

When you participate in Part-ners in Distinction, your com-pany receives many uniquebenets including communityrecognition as an OrangeCoast Memorial Foundationpartner in various print publi-cations and a presence on theFoundation Website, network-ing opportunities at socialfunctions throughout the yearwith other business ownersand Orange Coast Memorialsenior leadership, as well asother exclusive benets just forour members.

membersbenefitsmemberbenefits

membersbenefits

howto join

LocalPostal Customer

********************ECRWSS****

2) What is the cost for lasertoenail treatment?IR: The treatments are broken downinto two easy to understandcomponents. The first is theexamination and nail treatmentwhich may be covered by insurance.The second part is the actual lasertreatment which is not covered. Aone-time examination fee of $500 ischarged during the first sessionwhich covers both the fee for the ini-

tial examination as well as the follow-up office visit. There is a separate laser fee of $70 foreach toe which is also paid upfront and covers two laser treatments. For example, treatingone toe would be $570; however if all ten toenails are treated, the charge would be $1200.For severe infections, a third laser treatment may be necessary. Exclusive anti-fungalproducts are sold separately. You are not forced to treat all your nails as may be mandatoryat other offices.

1. How did you perfect the lasertreatment for fungal nails?Ivar Roth, DPM: After performing thou-sands of laser fungal toenail treatments, Ideveloped and refined a proprietary proto-col coupled with the newest second gen-eration FDA approved laser. The new laserwith its digital readouts allows me to tellprecisely how much energy is required tokill the fungus. With this information, I cal-culate a specific customized laser treatment tailored to each patient. This patient specifictreatment means that no two patients are given the same laser treatment. In addition, I in-vented a new way to get rid of the fungal infection in the toenails. Before your lasertreatment, I will perform Maximum Nail Reduction (MNR) which removes at least 80% of your fungus in a single office visit. This exclusive protocol is so effective that I appliedfor a patent and it is currently only available at my office. The initial treatment fee includes asecond treatment session in order to ensure your success.

BEFORE AFTER 6 MONTHS


Contact Dr. Roth today for your appointment:351 Hospital Road #407 • Newport Beach, CA 92663

T: 949.650.1147 • F: 949.650.6434 • [email protected]


Dr. Roth's Patient

Dr. Roth's Patient

Dr. Roth's Patient

3) Is there a treatment for split nails?Dr. Roth has developed a newpatent pending cure for split nails.Only one or two treatments arerequired to solve this problem.

PRSRT STDU.S. POSTAGE

PAIDMAILINGPROS INC.

C/O Community Publications, LLC.5901 Warner Ave, Suite 321Huntington Beach, CA 92649

Documents

Newport Mesa Magazine March/April 2013