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New Database Training Deck www.skucloud.com/att 1 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

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Page 1: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

New Database Training Deck

www.skucloud.com/att

1 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 2: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

Table of Contents

• Getting into the Database ………………………………………. 3 • Snapshot Tab ………………………………………………………….. 4

– Select Fields ……………………………………………………………….... 5 – Images …………………………………………………………………………. 7 – Filtered Search ……………………………………………………………… 8 – Compare Button …………………………………………………………... 10 – Troubleshooting …………………………………………………………… 12

• Search Tab ……………………………………………………………… 13 – Initial Search ………………………………………………………………… 14 – Filtered Search ……………………………………………………………… 15

• SKUs Tab …………………………………………………………………. 18 – Search …………………………………………………………………………… 19

2 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 3: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

Getting into the Database • The database is located at www.skucloud.com/att

• Enter your ATTUID & password into the Global Logon system

• Once you get through the global logon, you will land on the AT&T tab

• The AT&T tab displays whatever is on the homepage of att.com - you will not need this tab to perform any function in the database

3 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Return to Table of Contents

Page 4: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

Snapshot Tab • You will likely do most of your searching from the Snapshot Tab

• The Snapshot Tab is where you can find multiple SKUs quickly and do general searches for device-compatible accessories, accessories by category, by channel, etc.

• When you click on the Snapshot Tab, you will see all 3,000 of our accessory products.

4 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 5: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• From here, you can customize the view you want to see by clicking on the “Select Fields” button

Select Fields

5 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 6: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• When you do, you’ll get this pop up:

• Move the attributes you want to see from the left column to the right column by using the arrows in the center of the popup

• Arrange the attributes to the order you want to see them by using the up/down arrows on the right of the popup

• When you’re done selecting attributes, click the “Refresh” button

Select Fields

6 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 7: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• If you have a selected to see primary image in your attribute columns, make sure that you have check the box next to the word “Images” at the top of the page.

• If you do not have the box selected, you will simply see a Y or an N next to the SKU in the “Primary Image” attribute column.

Images

7 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 8: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• Once you have selected the fields you want to see, find the field that you want to search on and enter the value you’d like to find. For instance, let’s say you want to find all accessories that are compatible with iPhone 5.

• In the word box under “Devices” start typing in “Apple iPhone 5” and select it from the list when the list pops up. *Note that you have to enter the device name exactly as it appears on the launch announcement starting with the manufacturer.

• Then click on the “Apply Filter” button on the bottom of the page

Filtered Search

8 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 9: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• You can continue to filter down by selecting different attribute values to search. For instance you can further filter to find all “Case” SKUs for iPhone 5 by typing “Cases” in the word box under the “Category” attribute and selecting it from the drop down menu when it appears.

• Then hit the apply filter button and your search results will appear.

• You can continue to filter on as many different attributes as you want. So from here you could even find all Case SKUs for iPhone 5 with an SRP of greater than or equal to $50.

• To do this, you’d simply change the “No Filter” in the SRP attribute field to “Greater Than or Equal To,” type in “50” in the word box under the attribute field, and click on “Apply Filter” at the bottom of the page.

Filtered Search

9 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 10: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• Once you’ve filtered as far down as you’d like, you can use the “Compare” button to view your search results of at least two SKUs side-by-side

• To compare all of the SKUs in your search results, click the “Select All” button at the top left, or only select certain SKUs to compare by checking the boxes next to the SKUs you want to see.

• When you’ve selected the SKUs you want to compare, hit the “Compare” button at the top of the page.

Compare Button

10 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 11: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• Once you click the “Compare” button, a new tab will open and you will see something like:

Compare Button

• You cannot export this page, but you can print it or do a screenshot as I did here.

• It’s a good visual way to see a quick snapshot of our different products with the vital information that you are looking to find.

11 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 12: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

Snapshot Tab Troubleshooting

• If you find that a search you’re doing isn’t working, first try clearing your filters. A lot of times you’ll have filters on that you forget are on and they skew your search results.

• To clear your filters, hit the “Clear Filter” button at the bottom of the page:

12 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 13: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

Search Tab • The Search Tab is more of a Google type of search, and should be used for finding the obscure like a

word in a description.

• You would use it if you forgot a SKU number or wanted to find out how many SKUs have the word, “Yellow” in the name for example.

• Click on the Search Tab.

• Then click on Search Catalog and you will get the below screen.

13 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 14: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• In the “Enter search text” field, enter the text for which you want to search and select “Search”. For example, let’s say you want to find all yellow accessories.

• The search returned 34 results (you can find this at the bottom of the page).

• If you are looking for a specific SKU with yellow, you can type the SKU number in the Company/ItemType/SKU field and hit enter to pull it up.

Initial Search

14 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 15: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• If you don’t know the SKU number, and you want to further refine, you can do so by attribute.

• You can see that the word “yellow” turns up in the “Name,” “Long Description,” and “Color” attribute fields.

Filtered Search

15 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 16: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• So let’s say we want to find all SKUs with “yellow” in the name. In the “Attribute” field, change “No Filter” to “Contains” and then in the box type “Name” and hit enter on your keyboard or “Apply Filter” at the bottom of the page.

Filtered Search

16 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 17: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• Then say you want to further refine to see all SKUs with “iFrogz” in the name.

• In the Attribute Value field, change “No Filter” to “Contains” and then type in “iFrogz” and hit enter on your keyboard or “Apply Filter” at the bottom of the page.

• And you can see there are 4 SKUs with “yellow” & “iFrogz” in the name.

• If you want any more information on any of these 4 SKUs, you can click on the hyperlinked SKU number on the left and that will take you into the SKUs tab, where you can see all of the product attributes.

Filtered Search

17 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 18: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

SKUs Tab • Use the SKUs Tab to search for a single SKU to see all of the product information

associated with that SKU.

• Click on the SKUs tab & you will see the below screen.

18 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 19: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page.

• Start typing in the SKU # that you need into the field.

• Click on the SKU you need from the drop down list of SKUs that pops up.

Search

19 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Page 20: New Database Training Deck - SKUforce• To search for the SKU you need, locate the “Search SKUs” field on the left side of the page. • Start typing in the SKU # that you need

• Scroll through the tabs at the top of the product information section to find the information you need.

Search

• Item Codes: Houses product information like SKU, Name & UPC

• Category: Find the primary, secondary, & tertiary categories for a product

• Lifecycle: Will tell you if the SKU is Active, Clearance, or Close Out

• Pricing: Find the SRP, Original SRP, & Dealer Price

• Channel: Which channels are able to purchase the product

• Marketing: Long & Short Descriptions of the product

• Devices: Shows with devices are compatible with the accessory

• Imagery: See all product images on this tab

• Video: Product videos if any will live on this tab

• Dimension: Will house a product’s dimensions if they are important to call out (universal case for instance)

• Packaging: Will house call outs on a product’s packaging if necessary

• SKU Documents: Where any launch announcements or other documents associated with an accessory will live

20 © 2012 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.