NetSupport Tutorial

NetSupport School is an interactive software solution that enables teachers and trainers to demonstrate, monitor, and interact both visually and audibly with their students, simply and effectively. This can be done on a whole class basis or to selected groups of students or even to individual students.

NetSupport School provides a comprehensive range of features such as the ability to display your screen on the students' workstation or view their screens on your machine. Distribute files, send and collect course work automatically, perform on-line chat, group chalk board, and instant surveys.

Key Features of NetSupport School ProAllow all students to view the teachers screen on their own computer

View all student monitors, scan through all monitors, as well as view a single students monitor

Block all student internet access

Turn off all computer monitors (can also be applied to an individual computer)

Chat/Send Message to all or a single student

Survey class

Create and give tests

Send/Collect Work

Classroom ManagementInstructional

The SHOW FunctionGives you the ability to show your desktop on all student computers

How to enable Show mode:Step 1: Left Click the Show Menu Icon, located on the main toolbar. Step 2: From the drop down menu which appears, left click ShowTo exitShow mode:Right click the green arrow located at the bottom right corner of your desktop; select End show from the pop-up menu.

View Students Screen Allows you to see what a student is doing in real-time (aka: at that very moment) Also gives you the ability to manipulate a students screen as well.

Double click on a student iconView All Screens at once Updates view of all student screens at a set rate

Click this iconScan FunctionAllows you (the teacher) to cycle through all student screens. Viewing them one at a time and full size on your screen.

Blank Monitors/Block KeyboardsEach feature does exactly as theyre titledBlank Monitor: Turns off all student monitorsLock: Blocks use of mouse and keyboard on all student computersBlock All: Blocks all student internet access.

Send/Collect WorkSend files, such as word documents describing, for example, project instructions. Also possible to collect work from each client.How to send/collect work:Step 1: Left Click Send/ Collect Work ICONStep 2: Select appropriate function from drop down menu. For example to send a file, left click Send Work.Step 3: Type file location (on your computer) or Left Click browse to find file.Step 4: Specify location to send on other client machinesStep 5: Left Click Send

Other features which can be applied to a single machine

Internet Use Management(Approved and Restricted Websites)Rather than simply blocking all internet use, NetSupport allows you (the teacher) the ability to control which websites students can access.

Student Survey FeatureThe Student Survey feature allows you (the teacher) to send a question to all connect clients, at which time they all can respond. All responses than appear under Survey Result.

Send Message to all connected clients:The send Message features does exactly what its name suggests. After clicking send, a pop-up appears on all clients (or a single selected client) displaying your message. Such a message might remind all students that there are only 5 minutes remaining in the class period.How to use Message feature:Step 1:Left Click client at the top of your screenStep 2:Left Click message from drop down menuStep 3:Make sure message is set to broadcast to appropriate clients. If not, simply left click next to the desired option. A green dot, should appear to the desired option.Step 4:Left Click in the white box and type your messageStep 5:Left Click Send

Testing ConsoleThe testing console allows you (the teacher) to upload tests and administer them to all connected clients.

Help ConsoleWhen all else fails, use the Help Feature. NetSupport has a built in search feature which allows you to navigate through a variety of instructional and informative content.How to open the Help Console:Step 1:Left Click Help located at the top of your screenStep 2:Type in a word, or short phrase relating to the feature your trying to use.Step 3:Hit the ENTER key to start search.Double Click results to see related content.