NetSupport Tutorial2003

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    NetSupport Tutorial

    Presented by:

    Mr. BarryMs. Escott

    Ms. Makarczyk

    Ms. McHale

    Mr. Sapienza

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    Objective

    Audience will be able to use NetSupport

    School Pro efficiently in a classroom

    environment

    Audience will be able to self-teach other

    features (not mentioned in this tutorial)

    with the aid of NetSupports Help Console

    as well as other internet sources

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    This Tutorial was designed according to the GOMS

    Model as well as Gagnes 9 Conditions of Learning

    Conditions of Learning (R. Gagne)

    (1) gaining attention (reception)

    (2) informing learners of the objective

    (expectancy)

    (3) stimulating recall of prior learning

    (retrieval)

    (4) presenting the stimulus (selective

    perception)

    (5) providing learning guidance

    (semantic encoding)

    (6) eliciting performance (responding)

    (7) providing feedback (reinforcement)(8) assessing performance (retrieval)

    (9) enhancing retention and transfer

    (generalization).

    http://tip.psychology.org/gagne.html

    GOMS Model

    http://tip.psychology.org/card.html

    http://tip.psychology.org/gagne.htmlhttp://tip.psychology.org/card.htmlhttp://tip.psychology.org/card.htmlhttp://tip.psychology.org/gagne.html
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    Introduction

    We live in a society which is becoming increasingly dependent on

    technology. That being said, it is no surprise that technology has

    found its way into the classroom. However, educators who choose

    to utilize such technology often suffer from a lack of control over

    their students. For example, students may choose to surf websites

    such as MySpace or take part in other activities unrelated to

    academics. Fortunately, for such teachers NetSupport School Pro

    was created

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    Key Featuresof

    NetSupport School Pro

    Instructional Survey class

    Create and give tests

    Send/Collect Work

    ClassroomManagement

    Allow all students to view

    the teachers screen on

    their own computer

    View all student monitors,

    scan through all monitors,as well as view a single

    students monitor

    Block all student internet

    access

    Turn off all computer

    monitors (can also be

    applied to an individualcomputer)

    Chat/Send Message to all

    or a single student

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    The SHOW Function

    Gives you the ability to show

    your desktop on all student

    computers

    How to enable Show mode:

    Step 1:Left Click the Show Menu Icon, located

    on the main toolbar.

    Step 2:From the drop down menu which appears,

    left click Show

    To exitShow mode:Right click the green arrow located atthe bottom right corner of your

    desktop; select End show from the

    pop-up menu.

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    View Students

    Screen

    Allows you to see what astudent is doing in real-time

    (aka: at that very moment)

    Also gives you the ability to

    manipulate a students screen

    as well.

    How to view a students screen:

    Simply, double click (left click twice)

    the students ICON.

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    View All Screens at once

    Updates view of all student

    screens at a set rate

    How to view All screens atonce:

    * Left click the Monitor

    Student Machines Icon

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    Scan FunctionAllows you (the teacher) to cycle

    through all student screens. Viewingthem one at a time and full size on

    your screen.

    How to enable Scan mode:

    Step 1:Left Click the Scan ICON

    Step 2:

    -Adjust scan speed if necessary

    -Left Click Scan to start cycle.

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    Blank Monitors/BlockKeyboards

    Each feature does exactly as

    theyre titled

    Blank Monitor: Turns off all

    student monitors

    Lock: Blocks use of mouse and

    keyboard on all studentcomputers

    Block All: Blocks all student

    internet access.

    How to enable each feature:

    - Simply, double click (left click twice) therespective icon.

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    Send/Collect WorkSend files, such as word documents

    describing, for example, project

    instructions. Also possible to collect workfrom each client.

    How to send/collect work:

    Step 1:Left Click Send/ Collect Work ICON

    Step 2: Select appropriate function fromdrop down menu. For example to send

    a file, left click Send Work.

    Step 3:Type file location (on your computer) or

    Left Click browse to find file.

    Step 4:Specify location to send on other client

    machines

    Step 5:Left Click Send

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    How to apply theBlank feature to a

    client

    Step 1:Double click (left click twice)

    the students ICON.Step 2:After viewing window has

    appeared. Left Click theBlank ICON.

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    Other features which can be applied to asingle machine

    -Chat

    - Message

    - Lock Keyboard/Mouse use

    - and many others

    How to apply such features:

    Step 1:Right Click the desired students

    ICON

    Step 2:After the drop down menu

    appears, left click the desired

    function to apply to the selected

    client.

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    Internet Use Management(Approved and Restricted Websites)

    Rather than simply blocking all

    internet use, NetSupport allowsyou (the teacher) the ability to

    control which websites students

    can access.

    How to set Approved/RestrictedWebsites

    Step 1:Left Click Manage Student

    Applications

    Step 2:Left Click NAME under respective

    function (approve or restrict) and

    type in desired website.

    ex: www.Google.com

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    Student Survey Feature

    The Student Survey feature

    allows you (the teacher) to send

    a question to all connect clients,

    at which time they all can

    respond. All responses than

    appear under Survey Result.How to access Student

    Survey feature:

    Step 1:Left Click Manage Student

    Surveys

    Step 2:Left Click in white box beneath

    Question. Type in desiredquestion.

    Step 3:Send message

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    Testing Console

    The testing console allowsyou (the teacher) to upload

    tests and administer them to

    all connected clients.

    To access the Testing Console:

    Step 1:

    Left Click Blue Arrows

    Step 2:Left Click Testing Console

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    Create your own testAs you may have suggested,

    if NetSupport allows you to

    administer tests, it also

    provides you with a TestDesigner.

    To access the test designer:

    Step 1:Left Click Start ICON in bottom

    left corner of your screen.

    Step 2:Drag (move) mouse over all

    programs

    Step 3:

    Drag (move) mouse overNetSupport School

    Step 4:

    Left Click NetSupport Text

    Designer

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    Help Console

    When all else fails, use the Help

    Feature. NetSupport has a built insearch feature which allows you to

    navigate through a variety of

    instructional and informative

    content.

    How to open the Help Console:

    Step 1:

    Left Click Help located at the top of your

    screen

    Step 2:Type in a word, or short phrase relating to the

    feature your trying to use.

    Step 3:Hit the ENTER key to start search.

    Double Click results to see related content.

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    Places of Interest

    NetSupport Features:http://www.topazsol.com/nssp_monitor.htm

    NetSupport Training: http://www.netsupport-inc.com/support/training.asp

    http://www.topazsol.com/nssp_monitor.htmhttp://www.netsupport-inc.com/support/training.asphttp://www.netsupport-inc.com/support/training.asphttp://www.netsupport-inc.com/support/training.asphttp://www.netsupport-inc.com/support/training.asphttp://www.topazsol.com/nssp_monitor.htm