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November 2011 Issue 40

NBK Insider November 2011

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Our dearest NBK family - a very happy Eid Al Adha to all of you and to your loved ones! This month we celebrate another very special occasion with festivities organized nationwide to bring us back together to revel in wonderful family time with our near ones and friends. In this issue of the Insider, we have added a new section called Destination Report that will bring us additional knowledge and interest on different parts of the world. First to share his story? Let’s find out from our Head of Training and Development Lance Rooney about his exciting trip to the Land of Himalayas –Nepal! We also review our top news, introduce a new twist to our favourite Spotlight section with a He Said/ She Said dialogue between two of our amazing colleagues, Maja Loncar and Omar Mohtadi of QAC in addition to taking you through the most important happenings across our workplace and share some words of wisdom which might brighten our day! All the best from the NBK Insider Team.

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Page 1: NBK Insider November 2011

Novem

ber

2011 I

ssu

e 40

Page 2: NBK Insider November 2011

Insider’s Note

Our dearest NBK family - a very happy Eid Al Adha to all of you and to your loved ones! This month we celebrate another very special occasion with fes-tivities organized nationwide to bring us back together to revel in wonderful family time with our near ones and friends. Having said that, this is an occasion to remember as well that on such particular days there are millions of people across the world who are deprived of, even, the most basic requisites for decent living and we must therefore turn this occasion into an opportunity to reach out to as many people who are in need as possible and try to alleviate their pains and worries anyway we can. This brings us to a very significant philanthropic initiative which we have recently launched, the Care to Share campaign in asso-ciation with Qatar Charity. We do hope that you have all signed up to donate whatever comes your way as you might be surprised to know that what could be extremely meaningless for you might be central to somebody else’s existence. In this issue of the Insider, we have added a new section called Destination Report that will bring us additional knowledge and interest on different parts of the world. First to share his story? Let’s find out from our Head of Training and Development Lance Rooney about his exciting trip to the Land of Himalayas –Nepal! We also review our top news, introduce a new twist to our favourite Spotlight section with a He Said/ She Said dialogue be-tween two of our amazing colleagues, Maja Loncar and Omar Mohtadi of QAC in addition to taking you through the most im-portant happenings across our workplace and share some words of wisdom which might brighten our day! All the best from the NBK Insider Team.

November 2011 Issue 40

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CEO’s Corner

Trans4 Exhibition October 17 –19, 2011

Doha Exhibition Center

Harley Davidson Launched two new 2012

motorcycles at the Grand Heritage Doha

MAKE EVERY DAY COUNT

Harley-Davidson Doha, Qatar launched two new 2012 motorcycles, they are the Dyna FLD Switch-back and 10

th Anniversary VRSCDX V-Rod re-

cently held at The Grand Heritage Hotel Doha. The Hotel also officially launched its signature res-taurant Blue on Friday. A specially-arranged Blue Restaurant Musical Duo performed at the official launch adding to the celebratory moment.

November 2011 Issue 40

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NBK IN THE NEWS

Care to Share? An NBK initiative for the welfare

of our community

With a name which has always been synony-mous with conscious corporate citizenship, Nasser Bin Khaled, one of Qatar’s leading busi-ness conglomerates, reaches out once again to its community with a new CSR initiative entitled “Care to Share” and aimed at making a differ-ence in as many lives as possible across the world. The Care to Share initiative will encourage over 1,500 NBK employees to donate all types of old items that are no longer of use. All items will be collected and offered to Qatar Charity whose team will, in turn, be giving out to those in need. Ayman Abassi NBK CEO said: “In our own lit-tle ways, we hope to make a difference any-where we can.

We have championed different local philan-thropic initiatives but with the Care to Share campaign we hope to spread out to various corners of the globe with small steps which can have a huge impact on someone else’s life.”

Have the chance to furnish your home with the German engi-neered Europe no. 1 brand. Visit our showroom NOW and indulge yourself with a discount range of 25 to 50%

Terms and Conditions: Offer is only valid for NBK and its subsidiaries staff. Offer period: From today date until end of November 2011. Opening hours: 8:00 to 12:00 – 16:00 to 20:00, Saturday through Thurs-day. Location: Between Michelin showroom and NBK travel, NBK Complex, Salwa road

Bosch - Home Appliances MEGA offer!

November 2011 Issue 40

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NBK IN THE NEWS

AZVI Sarl has officially launched Azvi Middle East Company during the inauguration of the TRANS4 Exhibition at the Doha Exhibition Centre. Spanish Ambassador Juan José Santos Aguado, Nasser Bin Nawaf (NBN) and Partners Holdings chairman Sheikh Nawaf bin Nasser al-Thani, Azvi Sarl chairman Manuel Contreras, and Azvi Middle East CEO Raul Orejas were among those present. Azvi Middle East is a public works company, with international experience acquired by the company’s co founder: Azvi Sarl from Spain.

The company, like its Spanish parent, will be in-volved within public works, in general, and in the railway realm, in particular.

Spanish firm AZVI now in Qatar!

The conception of Azvi by its Qatari parent, NBN Hold-ings, and Azvi Sarl is intended to merge the competi-tive advantages of both companies with the goal of

becoming one of the main actors of the infrastructure sector within the region. Sheikh Nawaf bin Nasser al-Thani explained that throughout its operation, Azvi Middle East will be a new entity in the emergent Qatari infrastructure sector that combines technical and financial capacity with local market knowledge through its local parent, to col-laborate in the development of the infrastructure chal-lenges Qatar has to deal with for the years to come. Azvi Middle East falls into the service range of institu-tions which invest in infrastructure, real estate or ur-ban planning.

November 2011 Issue 40

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NBK IN THE NEWS

AZVI Middle East is set up with an aim to be one of the main players in the Qatari and Middle East with an intent to address the public works sector, specifically the railway infrastructure sector. Azvi Middle East is a joint venture company between Nasser Bin NAwaf Partners Holdings (NBN) and Azvi SARL from Spain a specialized Public Works company with an extensive experience in the in-frastructure sector.

Nasser Bin Nawaf & Partners Holding Nasser Bin Nawaf and Partners Holdings (NBN) was established in 2008 as a strategic, forward thinking investment group that can play an active part in Qatar’s dynamic growth process. NBN is owned and chaired by one of Qatar’s most prominent business figures, H. E. Sheikh NAwaf Nasser Bin Khaled Al Thani, the Chairman of Nas-ser bin Khaled Holding Co., the country’s leading business conglomerate. NBN’s diverse investment strategy has enabled the company to tap into a number of different industries and successfully build significant regional and global partnerships. Today, NBN manages and invests across a range of industries, from niche business solutions through to Construction and Real Estate, transportation and jewelry.

AZVI SARL Azvi is one of the most important participants in the construction and maintenance of the Spanish high speed railway network, as well as in conventional lines, for both freight and passengers. Ina dditon to this great expertise in the railway reals, Azvi has a long standing presence in Spanish infra-structure sector and around the world, making high-ways, airports, metros or ports, apart from Spain, in countries such as Chile, Colombia, Mexico, Roma-nia or Serbia. With this new venture, Azvi is now open to the mid-dle eastern markets.

November 2011 Issue 40

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FASHION NEWS

ZAI always strives hard to give the best to their customers. From day one up to now ZAI has been presenting its customers the best of the best of brands across the globe, from Paris to Brazil, from America to Spain, whether it is a commercial or a high end brand. This season, ZAI, has a lot of new brands customers should watch out for. Some may

be new to your ears but rest assured that these brands are worth every cent.

First on the list is the fast ex-panding woman label “Sita Murt” from Spain. Sita Murt’s designs are inspired by the young, feminine and fun loving women using soft and sensual fabrics. You will also love the innovative and unique style of “Tutti” that is made of comfy fabrics. It gives a casual look a step up.

Next in line is the “Young, Fabulous and Broke”.

This American brand totally

speaks for itself. Adored by

many Hollywood Celebrities

and is known for its laid back

style that suits any wardrobe.

The collection is luxuriously

comfortable. Feminine dress-

es, Bohemian skirts and flirty

tops are evident in the collec-

tion which is suitable for work-

ing, playing or shopping.

“Not So Serious” is a brand

that you should take into seri-

ous consideration. It is designed by an Indian de-

signer with a keen sense of fabric and remarkable

designs Pallavi Mohan. This brand believes in mak-

ing fashion easy yet edgy, affordable yet stylish and

fashion forward. “Not So Serious” is now making its

way to the Middle Eastern market.

If you are striving for elegance for a very reasonable

price, Cinema by Zinas dresses is one of the perfect

choices. Its design presents you simplicity with a

twist. Cinema by Zinas proves that you do not have

to shell out too much cash to get that red carpet look.

AVHASHBY by Anne Valerie Hash is not so new to ZAI but its newest col-lection just arrived. This season’s collection still features the symbolic colors of the brand which are neutral colors. Jersey and cotton fab-rics are very prominent in the collection that gives the wearer an easy going look. Plein Sud is also back with its new items that are perfect for the weather and style that is suitable for a very ver-satile age bracket. If you are getting yourself ready for the winter season, Plein Sud is one of the brands that you should check out. Plein Sud uses fabric that warms the body without giving you a very bulky look. And, since summer will soon be out and winter is coming, it is time for good buys. ZAI invites you to benefit from its end of the season promotion. For more inquiries and information, call ZAI at (974) 44092600 or visit and like the facebook page at www.facebook.com/zaisalwa or follow ZAI on twitter; www.twitter.com/Zai_Boutique.

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FASHION NEWS

Veilkini is our ladies swimwear line which has been designed with the respect of Islamic val-ues aimed to enhance the lifestyle of the dy-namic active Hijab wearing Muslim women though it's also ideal for women with sensitive complexion who would prefer to limit their expo-sure to the sun… So Now you Can dive into the see, jump in to the pool, relax in a Jacuzzi, Compete win in wa-ter sports and prove that you can… Light Weight.

So to not add extra effort for our ladies while swimming or diving in pools or seas, and also while com peting in any water sports, it is al-so perfect for women who workout or jogging

Veilkini

NBK Fashion has recently announced the arrival of the latest swimwear collection by Veilkini.

UV Protection. We use a UV protected fabrics so your Veilkini will last longer and the sun wont effect the swimwear.

Chlorine Resistance. All the fabrics we use are chlorine resistance designed specially for those who swim in pools so your Veilkini will last longer and the chlorine that added in the pools wont effect the swimwear.

Top Quality Fabric.

That ensures maximum comfort while retain the quality needed in a swim suit, does not absorb water and make you feel light and dry even after leaving the sea or the pool.

November 2011 Issue 40

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Destination Report

If you’re looking for a real adventure holiday set against the backdrop of stunning scenery, be able to do so relatively cheaply and don’t mind some very basic accommodation while doing it, then Ne-pal is the destination for you.

I went to Nepal for three weeks in October 2011 with my wife, Yasmine, and daughter, Annabel, and can honestly say it was the holiday of a life-time. We flew Qatar Airways to Kathmandu, checked into the Blue Horizon Hotel (the only ac-commodation we booked in advance) and woke up the next morning to clear blue skies and the begin-ning of our adventure. Although internet research before we left Qatar revealed what we wanted to do, we didn’t know specifically when and where we could best do it. Even though Nepal is most defi-nitely a third world country (no refuse collection service, heavily potholed roads, occasional power cuts, unsafe drinking water etc), it is remarkably efficient and geared up for tourism, so most hotels provide a wealth of information on how you can best do what you want to do, and then will book it for you and charge a 10% commission.

Kathmandu is a bustling city and was viewed by Yasmine as dirty, congested and smoggy, but by me as vibrant and full of character. Durbar Square is one of the most well-known places in the city centre, full of beautiful pagodas and charming res-taurants, and so was high on our agenda of things to see and do.

However, after another day climbing up to the

Monkey Temple and a 3rd day spent at Pashupati-

nah where the Hindus cremate their dead and

scatter their ashes in the river, we were ready to

get out of the city and begin our first adventure -

trekking – and soon wished we hadn’t! While Nepal

is famous for treks as long as 18 days in the Anna-

purna Region in the foothills of the world’s highest

mountain, Everest, NOTHING prepared us for our

trek in the Shivapuri National Park just outside

Kathmandu. We had a Gurkha guide named Kim,

who took us up thousands of stone steps in a verti-

cal climb to 6,000ft. We started at 8.00am and fi-

nally pulled into Chisapane exhausted at 4.00pm

after a 16km trek. Although the spectacular scen-

ery en route was well worth the exhaustion, the

accommodation was horrendous: tiny rooms with

hard mattresses and no bedding, one filthy hole in

the floor toilet down the corridor and no hot water

for a shower next to it! I haven’t been to bed at

6.30pm since I was 6 years old, but did so on that

night because then I could be in denial about

where I actually was!

The next day entailed another 18km hike in 10

hours from Chisapane up a further 2000ft to Na-

garkot. This was an easier walk as it was through

the forest and was a gentler incline, but it was ex-

tremely hot when out of the cool forest shade for

half the day.

One of many pagodas in Durbar Square, Kathmandu

The Himalayas seen from the Shivapuri National Park

NEPAL

November 2011 Issue 40

By : Lance Rooney

Head of Training and Development

Page 10: NBK Insider November 2011

We stayed at the beautiful View Point Hotel and

never enjoyed a hot shower more than at any time

in our lives before … and probably since. Our trek

finally ended on the 3rd day with a 12km hike from

Nagarkot back down to Kathmandu. Distance cov-

ered: 46km in 2.5 days. Ouch! Total cost: QR985.

After the exhausting trek, it was time for some

more relaxing fun and so we headed off to Pokha-

ra: an 8hr bus journey from Kathmandu. Pokhara

is a bustling little town on Lake Phewa, and has a

great main street full of different restaurants and

bars. Since it is located in the foothills of Mt Ever-

est and so is the starting point for many different

treks, it is also the best place for high-adrenaline

white water rafting. Annie and I joined 6 other

maniacs on a 75-minute full-on rafting experience

on the Upper Seti River. After a 45-minute drive by

jeep from Pokhara to the put-in point and a quick

‘commands and safety’ talk from our guide, Min,

we were suited up in life jackets and helmets, and

ready to rock. What an amazing experience, but

not for the faint-hearted as the rapids are rated as

grade 4, while the world’s highest are grade 6! To-

tal cost: QR330.

After the exhilaration of the Upper Seti, Annie and I managed to persuade Yasmine to do a 3-day river rafting and canyoning trip. After a 2hr drive from Pokhara, we put in on the gentler Lower Seti River (Grade 2-3 rapids), rafted for 5 hours with a nice lunch break on the riverside and then camped on the beach overnight. The next morning we were served breakfast, rafted for another 2 hours and then ended that section of the trip with another lovely lunch. We camped overnight again and mentally prepared for what was to come the next day: canyoning.

White Water Rafting on the Upper Seti, Pokhara

To begin our canyoning activity, we hiked up 30

minutes to the base of a huge waterfall, and got

kitted out again, this time in wetsuits and safety

helmets. Once again, this was an amazing experi-

ence as we abseiled down numerous waterfalls,

slid down others and jumped from heights of 20ft

into clear, cool rock pools. The whole experience

lasted about 5 hours, and was broken up by a nice

lunch served about half-way down. Total cost

QR1530.

Sliding down a waterfall (Canyoning near Chitwan)

The last leg of our adventure holiday was the Chit-

wan National Park; a 90-minute bus journey from

the end of the canyoning experience. We stayed

for two nights and three days at the Hotel Rainfor-

est and enjoyed a package which included break-

fast, lunch and dinner, a Nepali Cultural Show,

Canoeing, Jungle Walk and Village Tour. The

highlight for me was the Elephant Safari in which

Annie and I joined two other people and the ‘driver’

for a 90-minute ride through the jungle on top of a

huge elephant. Total cost QR876.

So, that was our action-packed holiday: tiring ‘yes’;

‘exhilarating ‘yes’; cheap ‘yes’; set against spectac-

ular scenery ‘yes’ and experienced amongst the

friendliest people in the world, ‘oh yeah’!

November 2011 Issue 40

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TRAVEL INFORMATION AND ADVICE

Best time of year to go: Nepal is beset by heavy Monsoon rains in August and September so avoid these months.

Currency exchange rate as of October 2011: QR1.00 = 20 Nepalese Rupees US$1.00 = 78 Nepalese Rupees

Flights Doha to Kathmandu: Qatar Airways is the only direct flight out of Doha and is also the cheapest at QR2,240, Flying time is 4.45.

Accommodation: You can pay anything from QR100 per night for a nice and clean double room with bathroom, shower and satellite TV (QR150 for a suite that sleeps 3 people) to QR50 for a basic room without those amenities. I recommend the Temple Tiger Apart-ments in Kathmandu (www.kathmanduapartments.com) and Silver Oaks Hotel in Pokhara.

Food: Quality of food is excellent and includes Nepalese, Indian, Chinese and International cuisine. Expect to pay about QR60 for an excellent three-course meal with a beer or glass of wine. Travel in Nepal: Buses run between the major tourist areas of Kath-mandu, Pokhara and Chitwan. Expect to pay QR40 for an air-conditioned bus and QR20 without A/C. Roads are heavily potholed so journeys of just 200km can take most of the day.

Best provider for white-water rafting, can-yoning, kayaking and canoeing: Paddle Nepal has the most qualified guides and has offices in Kathmandu and Pokhara. Log on to www.paddlenepal.com for more details.

Essential items to take with you: High factor sun protection cream, mosquito repel-lent, plenty of bottled water bought from local stores, small backpack for day-to-day excursions and rucksack for your luggage as Nepal is not ‘suitcase country’.

FASHION

November 2011 Issue 40

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HR TRAINING PROGRAMS THIS MONTH!

HR NEWS

In addition to the four programs offered in the first two weeks of October (‘Customer Database Manage-

ment’, ‘Problem-Solving and Decision-Making’, ‘MS Access Beginner’ and ‘Essentials of Marketing’) attend-

ed by 34 staff, HR Training and Development has continued to offer a range of both new and established

programs in the month preceding that period and the two weeks after it. The courses in September included

the following:

Two 2-day ‘Supervisory Skills and Performance Management’ programs designed and delivered by

Lance Rooney (Head of Training and Development) attended by 22 supervisors and team leaders.

A 3-day ‘Train-the-Trainer’ course also designed and delivered by the HoT&D and attended by 10 staff

members. As a result of this program, two of the employees who were successful in their Assess-

ment of Proficiency on September 27th (Mr. Eric Calderon and Mr. Hussein Belal) are not only newly-

certified as In-House Trainers, but have now joined Ms. Lucya Abraham as the three NBK staff

members who are Injaz Volunteers: a project to improve the life skills and business skills of high

school students in Qatar. An additional three employees also passed their Assessment of Proficien-

cy (Mr. Sameer Malgundkar, Mr. Masoodul Khan and Ms. Leah Rosello) and they are now part of the

pool of 14 In House Certified Trainers.

The last two weeks in October have also seen the following programs delivered to NBK staff:

A 2-day ‘Interpersonal and Communication Skills’ program designed and delivered by In-House Certi-

fied Trainer, Ms. Conchita Ponce, attended by 12 staff.

A 1-day ‘Telephone Skills’ course designed and delivered by another In-House Certified Trainer, Ms.

Jonineth Cabague, attended by 9 staff.

A 3-day ‘Certified Associate in Project Management’ program delivered by a new external training pro-

vider, Collaboration Management and Control Solutions, attended by 14 employees.

A 2-day ‘Time Management and Stress Management’ course delivered by another new external training

provider, The Qatar Centre for Career Development, attended by 10 staff members.

HR (Training and Development) looks forward to continuing to serve the training needs of all our customers

for the remainder of this Training Calendar, November-December 2011.

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In The Spotlight

This month we thought of adding a special twist to our favorite Spotlight section by introducing a very interesting female and male perspective on common topics and issues! Maja Loncar and Omar Mohtadi both of QAC’s Marketing Department share with us their personal opinions and thoughts about their job, work/life balance, favorite hobbies and experiences. So who are Maja and Omar?

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Maja, a business development and strategic manager, is from Croatia and holds a Bachelor degree in economy, trade and banking. Maja has held different roles across her career prior to joining the NBK family and has worked as a con-sultant to a humanitarian coordinator to a mar-keting professional in different industries.

How do you find the working experience in a male-oriented industry such as automobiles? Inspiration, emotion and passion in both private and profes-sional life are the motives that drive any individual to ultimate success. Inspiration generates creativity and new story to be told, and in automotive, there are so many new stories and tales that can be told and played. In this amazing global mo-bile show, there is enough space for both men and women to express their creativity and personality. It is about the sensitivity – if you feel and recognize, you will be able to transfer this emotion to the public in the proper way. And the public is grateful – they give you their response immediately. Automotive, being as you mentioned male-oriented industry, can be perceived as a tough working envi-ronment for a business woman, but actually it is opposite and I do appreciate the respect and trust given by my colleagues.

Marketing being the creative laboratory of your business must include long working hours and a lot of energy to deliver. How do you find this energy and ideas? Only marketers can understand the term “long hours”. I would call them “never ending” hours. While creating any marketing campaign, a number of different disciplines are used, like mathematics, statistics, psychology, design, literature, history, art and other knowledge-based tools whereas the num-ber of combinations of those above are endless. Marketing operations can be described as the river containing many processes that flow both ways at the same time and never stop. All processes in this cycle must be carefully identified and in the end, presented to public as well. It goes without saying that I sincerely enjoy my call and probably there is no other job I would want more than this one. Man-aging QAC marketing department having three brands – Qatar Automobiles Company, Mitsubishi Motors and FUSO – is a huge responsibility and honor at the same time. What’s the perfect holiday for you? Active holidays and new tropical destinations are my favorite way how to spend holidays – exploring

new countries relaxes me the most. If you ask my friends, they will tell you I probably never rest, cause creative quest is on all the time. Describe Omar Energetic, reliable, carrying and professional, though many other positive terms could be used to describe his personality. I was very lucky to meet Omar cause we do understand each other and we both appreciate each other work. Now after almost 6 months spent working as a team, we have man-aged to bring QAC marketing department to a high-professional successful business operation, tailored to suit both the company and the customers. His contribution is immense and his views significantly contribute to the image of all brands we promote. Besides his professional engagement, privately Omar is a true friend. Which area of marketing will you spend your money if you were given a big amount of budget? All people make buying decisions based on emo-tion, so it would probably be highly emotional and artistic marketing campaign. World without emo-tions and esthetic would not be the same. Emotion stimulates the mind 3000 times faster than rational

She said...

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thought. It's an emotional world we live in. Many people say we live in a rational world but nothing could be further from the truth. Emotions drive our behavior. Rational thought leads customers to be interested but it is emotion that sells. People really aren't much interested in attributes; they want to know if they can have a product that suits their per-sonality. It is all about values.

What’s the best part of working at QAC? The ability to make change and to contribute to overall goal of QAC becoming recognized brand is the drive that brings us all together. When you spend long hours in your office and then while going home exhausted you see your colleagues still work-ing and proposing new ideas, you get your batteries recharged instantly and you know you are on the right track.

Do you prefer sports cars or luxury cars? When talking about cars, we talk about my strong passion. Driving, as an endless number of combi-nations and possibilities, is probably one of the things I do best in life. I have driven most of the available cars in the world, some I owned and some were given to me for test drive. The amazing mix-ture of technology, glamour, speed, luxury and de-sign indeed gives me the energy boost that drives my inspiration. Sometimes I take holiday and just drive for days, testing the vehicle and listening to good music. So if I am to choose between sport and luxury cars, I would have to insist on a the combination of both, because I would not be able to give up any of these two features. Luxury gives es-thetic and speed provides the adrenalin satisfaction and power on the road.

How do you balance work and life experience? Although I work many hours a day on various pro-jects, I do have time for private life. Being easy-going person I make friends everywhere I go and basically I am never alone. By living in many coun-tries and working for well-known international com-panies, I managed to meet many friends worldwide and I try to stay in touch with most of them. Social networks have enabled us stay close and up to date in our virtual world. Virtual life has become a part of our normal lives and it does make us feel live, con-nected and present in-time and in future, whether real or virtual, makes no difference anymore.

“The ability to make change and to

contribute to overall goal of QAC

becoming recognized brand is the

drive that brings us all together.”

He Said…. Omar, a Lebanese national, holds a degree in Business Administration from the Ameri-can University of Technology. Omar has worked as a sales and marketing expert in a variety of business back home and is now bringing the very best in trade marketing and PR skills to QAC.

Marketing being the creative laboratory of your busi-ness must include long working hours and a lot of energy to deliver. How do you find this energy and ideas? In marketing you must always be up to date check-ing global trends and new ideas in order to have the upper hand and try to stay in the lead. I think energy will only come if you learn to love what you do, and creativity comes from being passionate about it. Would you rather work with the same gender or op-posite? Why? I really don’t mind working with either, diversity of gender in the workplace broadens the horizons of the team through the presence of different perspec-tives and point of views, as seen by both males and females. What’s the perfect holiday for you? A perfect holiday would be home in Lebanon with family and friends, at least now it is, since I am in a holiday state of mind. I would also like to visit The Maldives, Miami, Florida; Spain, and Turkey. Describe Maja Those who come across Maja for the first time might feel a bit intimidated because she is an independent and tough woman. But when you take a closer look you will learn that she is a very sweet, fun loving, and caring person who loves to help people around her; of course work-wise we might disagree on cer-tain things, she brings her female point of view to the table and I bring my male point of view but after the dust settles, we end up with a lot of ideas. I can al-ways say that she is a perfectionist, a hard worker and truly a positive and innovative energy to be around. Which area of marketing will you spend your money if you were given a big amount of budget? Events and displays; go to the customer before the customer comes to us! Events such as car launches,

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He Said….

safari trips, dinners for VIP clients, etc… in my opinion are a great way to market ourselves, such events cover advertis-ing, public relations, sales, word of mouth, customer satisfaction, and cus-tomer retention; in addition to displays that might be similar to print media ad-vertising with the addition of being inter-active and great source of direct feed-back and data collection. What’s the best part of working at QAC? Lunch break !!! I think QAC has unique individuals that offer a friendly and com-fortable environment, from GM all the way down to the smallest employee. The best part of QAC is its people! Do you prefer sports cars or luxury cars? A little bit of both, I don’t mind driving an S class in the morning and an EVO in the evening. How do you balance work and life expe-rience? Work ends at 5, unless it’s an urgent matter, and personal matters are switched off from 8 till 5; if we keep them separated both will be fine.

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NBK Street

“What I love most in working with NBK?”

Sherif Ghali Services Coordinator NBK Real-Estate

The name. It’s enough for me to be a part of a

prestigious company such as NBK. There is this

atmosphere of being as one family. NBK cares a

lot for its employees and one of it is the training

they are providing to us so as to improve employ-

ees’ skills. What I also love the most is when my

colleagues share your sadness or even happi-

ness. I’m so really lucky being part of the NBK

family.

The opportunity of change

Service Manager Mercedes-Benz Passenger Car NBK Auto

Great Name!

The Friendly environment...it makes your work light and easy. At the end of the day, its the people around you that makes you stay and love what you do!

Mohammad Said Sales Representative Bosch

Dexter Javier Secretary NBK Auto-PC Sales

The support of the managers are over-whelming! That’s what I love most in working with NBK!

Cleofas Nebre Sales Consultant MB Accessories

November 2011 Issue 40

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EMPLOYEES OF THE MONTH

Showroom– QAC

Mohd al-khuffash,Zaher Janbih,Ayman Mohd Ali,Ihab el Feky

Mohd. Al-khuffash,Bak Zaman Khan,Ayman Mohd Ali,Ihab El Feky

Hisham Hanna, Husam Chreif, Ayman Mohamad Ali, Ihab el Feky

Mohd. Al-khuffash,Shahab Ali,Ayman Mohd Ali,Ihab El Feky

November 2011 Issue 40

Page 19: NBK Insider November 2011

EMPLOYEES OF THE MONTH

Service Center—QAC

Arnel Gatilla James George

Ahmed Taweel Pierre Saade

Udeye Shrestha

November 2011 Issue 40

Page 20: NBK Insider November 2011

HEALTH NEWS

How To Stay Up In Down Times From thirdage.com

Not only is life hard, it can unexpectedly become harder. One day we might be comfortably cruising along, and then suddenly it seems like everything is going wrong: Your marriage is in a shambles, or you’ve just discovered that you’re not as financially stable as you thought, or you suddenly lose a lov-er, friend, or family member. The world has changed. Everything seems ominous and uncer-tain.

That’s when you can fall into the trap of pessimism and negativity. It may seem like the natural thing to do given what you’re going. through

How can we work on building a healthy and optimistic way of living when we’re overcome with pain, anxiety,

and fear? But no matter how hard things become, there are ways to approach your situation that can make it

less burdensome.

Here are four ways to stay positive when life gets

you down:

Express Gratitude. Be mindful about what you do

have, whether it’s a fantastic friend or a wonderful

partner. Try making a list of things you’re grateful for

every night for two weeks. It can be even more pow-

erful to express gratitude to someone who you feel

truly thankful for. Write them a letter telling them how

they have helped you. Additionally, try to cultivate a

sense of gratitude in everyday life for things both ma-

jor and minor. Thank that stranger who goes a little

out of his way to hold the door open for you. Appreci-

ating the good in the world can change the way you

look at life.

Volunteer. Take your awareness outside of yourself

and focus it on the wellbeing of others. This may not

be possible if you’re in crisis mode, but it can be very

helpful if you’re increasingly preoccupied by your

own negative thoughts. Many studies have shown

that community service and philanthropy are more

satisfying over the long term than focusing on your

problems. Try volunteering at your local library,

homeless shelter or hospital. You can become less

focused on the bad stuff you’ve been dealing with—

and even form a connection with others in the pro-

cess.

Notice the Good. It might seem nearly impossible

to find the silver lining in a burdensome situation,

but it can be helpful. Maybe you’ve gone through

some personal growth and change because of

what’s happened, or you’ve become closer to some-

one.

Change Negative Self-Talk. It’s way too easy to

think the same negative thoughts over and over

again. However, you can learn to change this by do-

ing some cognitive-behavioral therapy on yourself.

When you notice yourself having a negative thought

about yourself, replace it with a positive one. If you

find yourself thinking “It’s all my fault” or “I’m not

good enough,” stop and remind yourself of how well

you’ve been coping and how others appreciate you.

The bottom line on becoming and remaining opti-

mistic: We can’t change what happens to us or to

loved ones, but we can change how we react to it.

And though that process may take some time, it’s

worth it because of the joy and peace of mind opti-

mism can bring.

November 2011 Issue 40