NBK Insider February 2011

NBK Insider February 2011 Issue 32

Photo by : Abdulrahman Hassanein

Dear Colleague, What a brilliant month this has been! NBK's spanned major happenings around town and we're proud to have our senior management contributing with leading thoughts and insights to some of the nation's most prominent plans. Our COO, Paul Maryan was a key speaker at the International Association of Public Transport (UITP) Qatar Seminar 2011 on transportation where he discussed demands for future trans-portation, congestion and environmental impact. On a lighter note, our staff is back on the sporty track rolling up their sleeves for this year's round of the NBK Bowling Tourna-ment while Qatar Automobiles Company had sponsored one of the most anticipated sports events in the country, The Tour of Qatar. March is going to be just as exciting so wait up for the next is-sue of the Insider to find out more about it! All the best, NBK Insider Team

Insider’s Note February 2011 Issue 32

NBK IN THE NEWS

February 2011 Issue 32

NBK sponsors Qatar Seminar 2011

NBK has recently partnered with the International Association

of Public Transport (UITP) as a Silver Sponsor of its UITP

MENA Assembly Meeting 2011 which took place in Qatar on

February 16-17 at the Grand Regency Hotel in Doha.

Senior officials of Qatar Automobiles Company, Nasser Bin

Khaled Automobiles and Nasser Bin Khaled & Sons Services

represented the Group with a showcase of NBK's plans to

strongly contribute to the nation's future public transportation

schemes in its preparation to host the world's biggest sports

event, the FIFA World Cup in 2022.

Paul Maryan, our COO, was a panelist and discussed with peers “The Environment, congestion and future transportation

demands: Reviewing other country solutions and the importance of Government and Private Sector harmony in decision

making.”

NBK sponsors GCC 31st Handball Team Tournament As part of its sports initiative programs, NBK has sponsored the GCC 31st Handball Tournament which took place in Al

Rayyan Club from February 10-21,2011.

Azza Fahmy Jewelry Event at ZAI

Internationally recognized leading Arab jewellery designer,

Azza Fahmy Jewellery is celebrating 2011 by showcasing the

finest collections of 2011 on the 15th of March in Zai Boutique.

Azza Fahmy Jewellery is renowned as Egypt’s leading luxury

brand since the late 60’s and boasts boutiques in Egypt and the

MENA region and the European market

The event will celebrate the best of Azza Fahmy Jewellery’s

collections by showcasing the new luxurious and highly cele-

brated 2011 Exclusive Collection; Splendors of the Ottoman

Garden, which includes intricate timeless pieces, inspired by

the Ottoman era and fea-

tures limited edition

pieces. The event will

showcase other new cele-

brated collections that

represent the brand’s

ethos, mélange of strong

culture with the modern

touch.

Committed to constantly contrib-

ute to local community Qatar Auto-mobiles Company (QAC), the exclu-sive dealer of Mitsubishi Motors and FUSO in Qatar, once again spon-sored the world known Tour of Qatar 2011 cycling race, which took place from 2

nd to 11th February.

The sponsorship contract was signed by HE Sheikh Khalid Bin Ali Al Thani, President of the Qatar Cycling Fed-eration and Yann Lassade, General Manager of QAC, in addition to Ma-jed Al Neaimi, General Secretary of the Federation. On the occasion of the signing ses-sion, Sheikh Khaled Al Thani stated: “One of the most important achieve-ments of Tour of Qatar remains in the very high quality of transportation provided to the cycling teams. And this has been achieved due to a fruit-ful cooperation between the Federa-tion and QAC, knowing that QAC provided new cars with high specifi-cations. This had a major role in the success of the cycling event, and the growing participation of cyclists year after year. I would like to thank them for that. Also note that QAC supports the Federation all year long, by pro-viding means of transportation when needed”.

Qatar Automobiles Company Main

From his side, Yann Lassade said:

“QAC as part of the NBK Group

has always played an important

role in contributing to the com-

munity in Qatar. In light of that,

sport is one aspect that supports

the youth in this country. This

cycling event is one of the major

events that take place in Qatar &

it is a great platform for us to get

closer to young generation. How-

ever, the company’s role as key

sponsor is not only to provide a

logistic solution for the event, but

also a strategic alignment with the

Cycling Federation to give sup-

port, thus encouraging this great

outdoor sport in the State of

Qatar”.

A perfect blend of both modern

sport and cultural heritage of

Qatar was presented to a number

of international and national spec-

tators, who besides enjoying the

supreme sport races were able to

learn about the Qatar cultural

heritage.

Qatar Automobiles Company Main Sponsor for Tour of Qatar 2011

As a part of the overall event, there has been an additional whole-day sport event organized on 4th February 2011 in

Doha Corniche celebrating 10 years of Tour of Qatar. QAC representing Mitsubishi brand has had a hospitality tent

enabling Mitsubishi fans to enjoy the sport activities and leisure time. Besides painting the Mitsubishi logo on happy

children faces, a number of gifts was distributed to visitors of QAC tent.

“It is to increase our visibility

amongst the local community,

however the Tour of Qatar is

also present on the global cy-

cling tour hence proving our

brand with a reach that goes

beyond the borders”, Yann said


The second edition of our famed Bowling Tournament for staff and management has recently kick-star

participants lined up to prove their prowess. A weekly event, this tournament is in line with NBK’s i

healthy and friendly corporate culture. The 2011 tournament stretches from February 16 to March 23,

NBK Bowling Tournament 2011 kicks-off

NBK IN THE NEWS

started at the Qatar Bowling Centre with over 80

this tournament is in line with NBK’s internal team strategy that aims at promoting a

, every Wednesday at 8.00 in the evening.

At many points in our lives, we are required to write a résumé for a potential employer. When we do so, we need to make sure that it is short (maximum 3 pages), well-written without any language errors, professionally presented, and accu-rately and honestly reflects our aca-demic qualifications, work experi-ences and achievements. It should also contain your personal details, academic and / or professional ref-erences for the potential employer to follow up and an ‘objective’ section in which you outline how you match with the requirements of the job: this is your opportunity to customise your résumé to the vacancy.

HR NEWS

By Lance Rooney

WRITING A

RÉSUMÉ AND HOW

NOT TO DO IT

1. “Career break in 1999 to renovate my horse.” 2. “1990-1997: Stewardess, Royal Air Force” 3. Hobbies: “Enjoy cooking Chinese and Italians” 4. “Service for old man to check they are still alive or not.” 5. “Job involved counseling clientele on accidental insurance policies available.” 6. “2001 summer voluntary work for taking care of the elderly and vegetable people.” 7. “II’m intrested to here more about that. I’m working today in a furniture factory as a drawer.” 8. “I am about to enrol on a Business and Finance Degree with the Open University. I feel that this qualification will

prove detrimental to me for future success.” 9. “I belive that weakness is the first level of strength, given the right attitude and driving force. My school advised me

to fix my punctuality…” 10. “Skills: Strong Work Ethic, Attention to Detail, Team Player, Self Motivated, Attention to Detail.” 11. Woman who sent her résumé and cover letter without deleting someone else’s editing, including such comments as

“I don’t think you want to say this about yourself here.” 12. Other Interests: “Playing with my two dogs (They actually belong to my wife but I love the dogs more than my wife)”. 13. Why Interested in Position: “to keep my parole officer from putting back me in jail.” 14. Under ‘job-related skills for a web designer’ – “can function without additional oxygen at 24,000 feet”. 15. Candidate explained a gap in employment by saying it was because he was getting over the death of his cat for

three months. 16. Candidate’s hobbies included sitting on the levee at night watching alligators. 17. Candidate explained an arrest by stating, “We stole a turkey, but it was a really small turkey.” 18. “It’s best for employers that I not work with people.” 19. “I am loyal to my employer at all costs. Please feel free to respond to my resume on my office voice mail.” 20. Reason for leaving: “I thought the world was coming to an end.” I hope you enjoyed reading these classics as much as I enjoyed writing them.

HR NEWS

The Human Resources Department rolled out a series of

training programs in February for a total of 72 staff.

These courses included the following:

Two half-day ‘New Hire Orientation’ (NHO) pro-

grams attended by 22 new employees.

Two ‘Customer Service Excellence for Service Advi-

sors’ programs attended by 27 QAC and Bosch

Automotive staff over 2 days per course.

One 2-day ‘Business Presentation Skills’ course for

12 staff across all divisions which will be fol-

lowed by a one full day Assessment of Profi-

ciency (March).

One 2-day ‘Train-the-Trainer’ course for 11 staff

across all divisions, followed by a one full day

Assessment of Proficiency.

All of these courses were designed and facilitated by our

Head of Training and Development, Lance Rooney, with

the exception of the NHO programs which were facili-

tated by our HR Generalist, Lucya Abraham.

The ‘Train-the-Trainer’ course is a unique program to

NBK since it forms part of the Trainer Development Pro-

gram, established by Lance, in which our internal staff

are given the facilitation skills necessary to enable them

to train their own areas of specialization in-house rather

than NBK having to use the services of an External

Training Provider (ETP) to do so. This will ensure that

NBK keeps our training costs to a minimum by only us-

ing the services of ETPs where our internal trainers do

not have the knowledge to train our employees to a suffi-

ciently high standard to maintain quality. In order to en-

sure the highest quality internal trainers, only those dem-

onstrating quality facilitation skills in their Assessment of

Proficiency were certified as in-house trainers. Each of

the 11 staff designed and delivered a 30-minute training

session to the other trainees and were then evaluated on

their level of competence.

A series of other non-technical training programs will be

rolled out by HR each month and will either be facilitated

by an ETP or by the HR Department and its certified

trainers. HR will continue to send out invitations for

these programs to its management team, requesting them

to nominate staff who need the course to either improve

their current level of performance or to prepare them for

future positions within the organization.

TRAINING PROGRAMS

QAC and Bosch Automotive staff attending the ‘Customer Service Excellence for Service Advisors’ at the Bosch

Automotive Training Centre.

Meet MARIFE

1. How would you describe yourself? A simple and a quite person, a wife and

a mother of three lovely children. Han-

nah, Lara and Gabriel.

2. A lot of people find your smile very unique and mysterious. How do you keep that natural smile?

I do believe that true happiness comes

from within & a Smile is the reflection

of what a person feels inside, you can’t

easily smile when you feel upset of

something or even when you’re feeling

sad. I find my job interesting & I do love

what I’m doing, it makes me feel glad

when I’ve got to know that my SMILE

can brightens up anyone’s day and I can

say it truly came from my heart & that’s

me! Even though you don’t smile back

(kidding aside).

3. When you’re stressed, what do you usually do? I believe that there’s a way we can avoid

being stressed on each & every day.

What I usually do is to think positive &

look always on the brighter side of each

situation that is happening in my life,

whether I’m at work or even at home.

My husband even told me once, that if

you are at work just focus your mind of

what you are doing in the office and as

well when you are at home, you should

focus your mind on the things you have

to accomplish at home to avoid stress. I

know it’s not easy but you can try to do

as well like what I did, in which I found

very helpful& effective.

4. You’re a mother of two girls and one boy, how do you spend your time with them?

A mysterious smile, a warm welcome to brighten up

the day, and a wizard of mails, calls and every other lit-tle detail that we cannot live without at NBK, Marife speaks to us this month about her life on and off work. A mother of three children, Marife shares with us her ideas about balancing family life with work making sure that she gives her utmost best on both levels and keep-ing everybody happy!

During weekends, I make sure that I

spend great &quality time with my chil-

dren,it’s either we go outside or just stay

at home, doing what they loved to do. I

even cook their favorite meal & we eat

together as a family. They’re all my

treasures, in which I believe that all

mothers would feel about, I love to see

them happy which brings contentment &

happiness in my heart.

5. What is your greatest challenge as a mother? I think the greatest challenge for me as a

mother would be, nurturing my children

in a way that I wanted them to grow up

as a good person, with the fear of the

Lord in their hearts. But the challenge

doesn’t stop from there. It will be con-

tinuous as they grow up in which I have

to guide & teach them in a way I know

will be good for their progress.

6. What is your greatest dream? Like all parents or mothers like me,

would always dream about, is to see

their children finished their studies & be

successful in their chosen career, in

which I believe that Education is the best

gift thatevery parent is responsible to

give to their children, and there will be

no one can take away the knowledge,

skills & values they have learned &

gained from that array of education.

7. What is your greatest fear? My greatest fear is to see my family not

in a good condition that it will come to a

point that we might not be able to give

our children the right education they

needed that will ruin the chance for them

to have a brighter future. I’m anxious

also to fail to be a good example as a

mother to my children & a wife to my

husband.

8. Motto in life? Always do your best and God will do

the rest.


In The Spotlight

NBK STREET

“What is the meaning of your name?”


Abner—The origin of my name is from Hebrew it means Abner

is the “ father of light” as a Christian, in Biblical view the name

Abner is a chief Army of king Saul, a valiant warrior and clever

strategist.

George was a 3rd-century Roman soldier from Palestine who was

martyred during the persecutions of emperor Diocletian. Later

legends describe his defeat of a dragon, with which he was often

depicted in medieval art. But returning crusaders brought stories

of him to Western Europe and he became the patron of England,

Portugal, Catalonia and Aragon. The name was rarely used in

England until the German-born George I came to the British

throne in the 18th century. Five subsequent British kings have

borne the name. ( For short The meaning of GEORGE is a Ro-

man soldier, Patron, and a British kings) .

Fazal—Blessing of Allah

Donald—Great leader, world mighty.

Rasha—means "young gazelle" in Arabic.

Abner Rama Sales Supervisor

Donald M. Salisid Service Advisor

Fazal -i- Malik Parts Sales Supervisor

George Delfino Sales Consultant

Rasha Mahran CRM Executive

Jamal— means beauty, but I wasn’t named for the meaning but

because I was born on the same day that Jamal Abdul-Nasser died

which is 28 of September.

Jamal Sidani Chairman’s Office

EMPLOYEES OF THE MONTH

Allan Caparas Alexander Ventabal Jerry Bagares K.B. Shine Rifas Sufiyan Muwaffak Zaro

Omar Sinno Mustafa Al Habbab K. Yogeswaran Hicham Saif Katja Thiel Talal Abdulla

October

November

Saiful Mostafa Michel Villegas Lordfrey Lumawig Firas Kadora Derar Al-Adwan Angelito Albon

Lak Bahadur Khem Bahadur Sonny Boy Abletes Jayantha Kumar Jihad Farhoud M.P. Rajan


December

Mustaffa Habbab Joseph Fabian Eiad Alkhatib Fadi SAyed Niclos Manal Mohammad

Senani Perera Anna Bou Diab Guia Juanico Alejandro Etis K.G. Dharman

Ziad Istanbouli

Jose Quadros

Ahmed Korrani Mohamad Ougli Renato Dano Alejandro Narboneta Ahmad Al Toujani

Dil Murad

Noor

Tarek Honeini

Ramonito Tuangco Alaa Hassan

Alvin

Kuriakosi Bader Al Askhi David Ngingi Ghazi Al Abbas Mohd Khan Mohamed

Ahmed

Mohana

Gowda Ponciano Alvarez

Rami Mansour Zulfa Disi J. Kopalasamy Saida Jouiry Salim Suliman Victorino

Chua Walid Salame Wahab Noor Samer El-Chafei

Fazal Malik



Janet Haro Sattar Ahmed

Maricris Castillo Jimmy Uadan

Dennis Nii Krakue

Get Inspired


A Little Mouse Story Author: Unknown

A mouse looked through a crack in the wall to see the farmer and his wife opening a package. What food might it contain? He was aghast to discover that it was a mouse trap. Retreating to the farmyard the mouse pro-claimed the warning: "There is a mouse trap in the house, a mouse trap in the house!" The chicken clucked and scratched, raised her

head and said, "Excuse me, Mr. Mouse, I can tell this is a grave concern to you, but it is of no consequence to me. I cannot be bothered by it." The mouse turned to the pig and told him, "There is a

mouse trap in the house, a mouse trap in the house!" "I am so very sorry Mr. Mouse," sympathized the pig, "but there is nothing I can do about it but pray. Be assured that you are in my prayers." The mouse turned to the cow. She said, "You say, Mr. Mouse. A mouse trap? Like I am in grave danger....NOT!" So the mouse returned to the house, head down and dejected, to face the farmer's mouse trap alone.

That very night a sound was heard throughout the house, like the sound of a mouse trap catching its prey. The farmer's wife rushed to see what was caught. In the darkness, she did not see that it was a venomous snake whose tail the trap had caught. The snake bit the farmer's wife.. The farmer rushed her to the hospital. She re-turned home with a fever. Now everyone knows you treat a fever with fresh chicken soup, so the farmer took his hatchet to the farmyard for the soup's main in-gredient. His wife's sickness continued so that friends and neighbors came to sit with her around the clock. To feed them, the farmer butchered the pig. The farmer's wife did not get well and a few days later she passed away. So many people came for her funeral, that the farmer had the cow slaughtered, to provide meat for all of them to eat. So the next time you hear that someone is fac-ing a problem and think that it does not concern you, remember that when the least of us is threatened, we all may be at risk. We are all one family on this planet Earth!

Health News February 2011 Issue 32

7 Ways You Can Take Care

of Your Heart Health

There was a time when no one thought about their own heart health unless they had a close call. After having chest pains or even a heart attack, a doctor might sug-gest steps to take and then people would begin to change their lives. Now, it has become increasingly ob-vious that the time to think about these issues is before problems develop. Here are 7 ways you can begin. 1. Exercise regularly. A regular workout is good for

your heart as well as your waistline. You do not have to bench press heavy weights or run mara-thons. Anything that will elevate your heart rate to a good target level should be sufficient. The right level for good heart health should be somewhere be-tween your resting heart rate and your maximum heart rate. A good rule of thumb is that if you can converse as you exercise, you are not overdoing it.

2. Eat colorful, low-fat meals. Adding color to your meals will give you a lot of nutrition to help you maintain good heart health. If you eat an assortment of colors of vegetables and fruits, you will be getting a variety of vitamins and minerals too. As you con-centrate on produce as a key element in your diet, remember that these foods should not be drowned in heavy fats. Accompany them with fish or lean chicken for a low-fat meal.

3. Get good sleep. Getting enough rest is vital to good heart health. A strong correlation seems to exist be-tween a lack of sleep and developing certain heart conditions. It appears that 7 to 8 hours is about right, while 5 or less can be harmful. Even sleeping

Omega-3 has also been shown to help by reducing ar-rhythmias and decreasing plaque in the circulatory sys-tem. 6. Try garlic supplements. You may or may not decide to use them as a part of your daily regimen. The evi-dence on whether garlic helps your heart is mixed. It seems to lower blood cholesterol somewhat, and may lower blood pressure. It can be helpful, and many peo-ple have seen good results from using it. It is not a dan-gerous substance by any means so it would not hurt to try. 7. You can get a supplement containing plant ster-ols. Plant sterols are well known for their ability to main-tain low cholesterol levels. They work by imitating cho-lesterol and preventing its absorption into the body. They can be found added to certain foods or in capsule form as supplements. It is never too early to think about taking care of your heart. It is important to see your doctor and discuss all the ways you can live a healthy life. Not all methods are suitable for everyone, and only you and your doctor can decide. However, these 7 paths to heart health and well-ness are a good place to begin the conversation.

Will Thomas is a diet and wellness coach. For more informa-

tion on wellness and weight loss, visit http://

www.advanceyourhealth.com

too much may be a heart risk. Do your-self a favor and get just the right amount of sleep. If you think you have a sleep disorder, this is a great reason to get help with it. 4. Reduce your stress. Stress not only creates problems within your body, such as dangerously elevated levels of cer-tain hormones; it also may contribute to how you manage your other risks. When you are under stress, you are not so focused on what you will eat, how you will exercise, and other habits you might have. You can improve your health by learning to meditate, pray, or just plain relax. 5. Take fish oil supplements. Omega-3 fish oil supplements have been shown to help with certain aspects of heart health. If your triglycerides are high, it can be a precursor to heart problems if not treated. Omega-3 fish oil supple-ments can lower those triglycerides sig-nificantly or keep them at a healthy

Please email us with your thoughts and comments

at [email protected]


Documents

NBK Insider February 2011