September 19, 2012

Dear Media Representative:

It is my pleasure to provide this introductory PRESS KIT reviewing the benefits of optimizing store

operations. Managing any retail operation requires process and understanding of business metrics.

That is exactly what LOC Software’s Store Management Suite (SMS) is designed to do.

SMS provides retailers the tools necessary to streamline processes, automate activities, and maximize

profitability throughout all aspects of a retail enterprise. This includes single store operators and multi-

store chains. Our system helps retailers manage things like inventory, pricing, replenishment, marketing

to the consumers, even how to better compete with the large chains. Implementing technology is a

core strategy for national retailers of all sorts, making it even more critical for independent operators to

leverage the benefits. Our system is designed to remove the guess work out of retail operations,

allowing retailers to focus on what really counts, the customer.

We encourage you to drop by our booth, #306, in Halls E-G. We would enjoy meeting you and

answering any questions you have. Our tag line is “it’s time you put technology to work,” so in keeping

with that theme, schedule us in your e-calendar today.

Sincerely

Jamie Gray

Director, Marketing, LOC Software

is a complete set of applications for independent natural product stores & cooperatives, from single to multi-store chain environments

THE SUITEFor over 20 years, LOC Software has delivered solu-tions designed to integrate retail operations from the point of transaction to the ledger. Thousands of store owners use Store Management Suite (SMS) to serve customers, analyze data, and man-age daily business in an efficient manner.

Utilizing latest technology standards, SMS is an open solution that protects your investment today and prepares your business for the future.

THE TECHNOLOGYThe foundation of SMS is rooted in solid, proven industry standards designed to offer the protection you require and the flexibility you demand. Our system is a client to Microsoft’s SQL database en-gine. This architecture ensures undeniable reliabil-ity, a robust feature set, and speed. Our concept of a toolbox allows the system to be personalized without changing the source code. Customization has never been easier, nor more stable. Now you too can have a solid store management system de-signed around your unique needs.

EVERYTHING IS INCLUDEDWhether you are looking for advanced promo-tional capabilities, or tighter integration with your multiple suppliers, SMS is the complete system for you. Our suite provides a cost effective, up-gradeable solution capable of growing as your needs change.

Natural product retailers no longer need multiple systems to meet their many business needs. SMS is tailored to you, in one seamless interface that is fast and flexible, safe and easy to use.

From powerful merchandising & inventory control, fully integrated loyalty, multi-store management, and much more, SMS provides the tools.

It’s time you put technology to work for you. Buy, manage, and sell better. Save time. Save money. Grow your business.

NATURAL PRODUCTS

An Integrated Solution for Retailers www.locsoftware.com

STORE MANAGEMENT SUITE

NATURAL PRODUCTS

An Integrated Solution for Retailers www.locsoftware.com

SMS FOR NATURAL RETAILERS OFFERS

• Point of Sale: Process transactions quickly & efficiently through a customizable touch screen interface

• Secure: Fully PCI compliant, certified with both PCI DSS & Visa PABP

• BackOfficeManagement: Full-featured item main-tenance including movement analysis & ability to track profitability by category

• Inventory Control: Reliable inventory control system providing receiving & cost of goods management

• Merchandising&PromotionsManagement: Unparal-leled sale & promotional options offering virtually unlim-ited combinations

• MembershipManagement: Create, track, maintain member profiles & history from the POS, back office, or secure web

• Loyalty: Maintain customer profiles via integrated frequent shopper, manage gift cards, deliver electronic coupons during or after the transaction

• IntegratedPayments: Direct interfaces with First Data, Mercury Payment, WorldPay, with no middleware

• LivingNaturallyInterfaces: Built-in interfaces to both ScanGenius & LoyaltyGenius

• DigitalSignage:Create customizable point-of-purchase marketing messages

• IntegratedSign&LabelPrinting: Print signs & labels individually or in bulk directly from item maintenance

OPTIONAL MODULES

• Purchasing&ReceivingManagement: Electronically order, receive & update inventory

• LaborManagement: Full-featured time management module

• MobilePOS&InventoryManagement: Perfect for queue busting, inventory management & price changes

• Kiosk&PriceChecker: Verify price, customer points, balance & promotions

• Physical Security: Review transactions live or recorded from the back office

• RentingFeature: Rent DVD’s, tools, cleaning machines

• CentralizedReporting&PriceUpdates: Create efficien-cies through centralized summaries, reporting, & price book management

Talking with…

Stephan Mercier, Founder and President, Loc Software

Q: What differentiates your product from other software systems on the market?

Mercier: Our goal is to deliver a product that provides retailers all the data they need to profitably operate their store, anytime, anywhere. Our Store Management Suite is one of the only products that is an all-in-one solution that does that. Everything is in the same package—POS, merchandising and inventory control, loyalty programs, back office, warehouse and more. All those functions grew organically from one data base system. That means the data is shared seamlessly between modules, so stores don’t need two systems; it is simpler and more efficient. And our POS solution is completely hardware independent— it works with any hardware and supports all industry peripherals. Retailers aren’t locked into any hardware vendor.

Q: Why is a system like SMS so important for retailers today?

Mercier: These segments of the retail industry are operating in a high-volume, low-margin environment so efficiency is critical to success. Streamlining and automating operations as much as possible is key. It is also typically a high-risk, high-security environment where loss is a big concern. Owners have to keep an eye on pricing, on P&L, and they need to be able to get results as soon as possible. Our system looks at that data and warns owners if there are any anomalies—that is an important part of the system. It gives them information that enables them to correct errors and distribute pricing changes quickly and reliably. And it helps reduce errors that can occur with manual input. It really benefits the stores—it is a case where technology improves the daily life of the store owner.

Q: What are some specific features of SMS that are particularly helpful to retailers?

Mercier: Integration to the fuel pump is important because data goes right from the fuel pump to the POS. That means stores can cross-market their groceries with the fuel. For example, the retailer can send an offer to the customer at the pump to get them to walk into the store. That has become very popular because of the price of fuel.

Customer loyalty is another. Our f lexible system has a demographics tool that gives retailers the ability to create their own recipe for success. Promotions can be based off virtually any field that the system tracks, including total or cumulative sales, item or department or sub-department sales, points or shopper level. This feature actually grew from field requests.

Mobility is another critical and popular core piece of the system. It enables retailers to utilize mobile technology like smart phones and computers, which delivers operational efficiencies and can increase customer service. Receiving and inventory processes can be optimized with direct database connection via Wi-Fi.

Changing prices is faster and updates happen simultaneously with a mobile computer and printer.

And finally, the ability for multi-store owners to centralize information from each

location is important. Our system has the ability to fully synchronize systems between each store and the head office. From the retailer’s perspective, that gives good control over all their stores—they can analyze pricing and promotions and see how those things have impacted each individual store.

Supplier perSpective

Q&AFor over 20 years, LOC Software has delivered solutions designed to fully integrate retail operations from the point of transaction to the accounting ledger. The company’s Store Management Suite (SMS) is a complete set of applications for independent retailers, from single to multi-store chain environments, with a concentration in supermarkets,

convenience stores and pharmacies. Founder and President Stephan Mercier explains how the features LOC’s SMS offers can help retailers manage their businesses more efficiently.

Profit is the wholesome product of any store operation. Preserving heartiness requires the right balance and formula. Boost your profitability with the best technology has to offer. Reduce costs with automated purchasing. Identify shrink via inventory controls and reporting tools. Increase sales with advanced merchandising and promotions.

ALWAYS NATURAL

It’s time you put technology to work. Buy, manage, and sell better. Save time. Save money. Grow your business.

Schedule your checkup today. (514) 316-3452 profit@locsoftware.comAn Integrated Solution for Retailers www.locsoftware.com

LOC Software Updated 8/7/2012

Corporate Profile

LOC Software delivers solutions designed to fully integrate retail operations from the point of

transaction to the accounting ledger. LOC Store Management Suite (SMS) is a complete set of

applications for all independent retailers. Tailored into one seamless interface, SMS satisfies all

of a retailer's needs, including powerful merchandising and inventory controls, fully integrated

loyalty programs and multi-store management. LOC applications are intended for most hard

goods retailers, with concentrations in the supermarket, convenience, pharmacy and natural

products, and are available for foreign language markets.

History

LOC Software was founded near Montreal in 1987. The company and application have roots in

the retail back office, with initial releases providing maintenance, polling and other features for

industry leading point-of-sale (POS) equipment. In the early 1990’s, LOC developed a DOS-

based back office solution for grocery stores. With the introduction of Windows 98, the

company developed its first all Windows back office and host application. Within a few years,

the company partnered with several leading POS manufacturers to offer a complete front end

and back office solution.

In 2000, LOC pioneered the first touch-based POS application focused on grocery. From there,

the company extended its portfolio to include fuel, loyalty, warehouse and most components

required within a retail enterprise. Today the company proudly supports installations on six

continents.

Senior Management

Stephan Mercier, Founder & President

Yvan Boutin, Senior Vice President, Fuel

Sylvain Fournier, Senior Vice President, Operations

Richard Bell, Senior Vice President, Sales

Products

Store Management Suite is a client-based retail solution that provides a seamless, integrated

software suite that manages point of sale, back office, corporate office, warehouse and all

aspects within the retail enterprise. The suite contains modules that are typically “farmed out”

by other retail providers. Examples include bank integration, customer loyalty, labor

management, mobile POS, pay-at-the-pump and digital signage.

Customer and Installation Count

8,000+ active installations

Clients (Partial List)

Balducci's

Greenstar Natural Food Markets

Houchens Markets

Metro

Sedano's

Seicomart

Sobey’s Inc.

Sunterra Markets

The Grocery People LTD.

The Northwest Company

Tower Energy

USA Drug

Headquarters

LOC Software

1650 Place de Lierre

Laval, QC H7G 4X7

450-663-6327

Website

www.locsoftware.com

Media Contacts

LOC Software

Jamie Gray

864-704-7528

jamie.gray@locsoftware.com